Public Storage Self-Storage Units at 9223 Long Point, Houston, TX

Customer service was great!!

Charmaine helped me get my storage set up quickly and efficiently. My first time going through this process and she explained everything very well. Pleasure working with the staff at this location!

Tee was outstanding with helping me understand my first time move in. I recommend this location to many friends who will move in the future . Thanks for everything TEE .

What an easy process! The beautiful ladies in the front office are stellar! Ms. Charmaine and Ms. Tee thank you sooo much for your help!!!!

Thanks Tee your customer service skills are above par. You always go above and beyond for your customers. Thank you for giving me all the information for the unit rental.

Thanks Tee your customer service skills are great and thanks for helping me on the information I needed for a space

9223 Longpoint Road Thanks Tee your customer service skills are great and thanks for helping me on the information I needed for a space, I don’t know what I would’ve done without you, you helped me in every aspect I needed. I can tell when a person loves there job and you absolutely love your job, thanks again.

The customer service at this location is amazing. Tee is such a doll. She's helpful, knowledgeable, and super friendly. She made my experience using public storage a great one.

Very nice property I’ll love this location especially with the help from Tee she is awesome & her customer service skills are on point and needs a raise ASAP!

Thanks Tee your customer service skills are great and thanks for helping me on the information I needed for a space

Tee had been nothing but helpful during my many months of interactions with her.

Thanks Tee!! your customer service skills are great and thanks for helping me on the information I needed for a space

Exceeded all expectations! Polite and professional. Ms. Tee was most helpful and made navigating the technology with ease.

Tee is awesome!!! Very helpful!!! And her customer service is wonderful and pleasant.

Go see Tee!!! She will make your storage experience nice and smooth! Whatever questions you have, she has the answers! 5 star customer service!

Thanks tee for helping me with my space your customer service skills are great

Thanks Tee!!!! you are very helpful and your customer service skills are great .

Thanks tee you are very kind and nice you customer service skills is out this world also thanks for getting me the info I needed for a space.

Thanks Tee your customer service skills are great I enjoy your company Everytime I come

Thanks Tee your customer service and hospitality are great

The customer service at this location is unmatched. Tee is truly a gem and I hope that all of her hard work is recognized. Friendly, fast, efficient service, and the property is always spotless. 5 Stars ⭐️

Thanks Tee your customer service skills are great

Nyoka was nice and patient

Thank tee for helping me get the correct space I needed. Your customer service skills are great

T is the best manager and so nice she’s also very helpful, very polite, and always here to help when I had a question to answer

I recently had the pleasure of utilizing Public Storage on Longpoint specifically interacting with a Tee and let me tell you, it exceeded all my expectations! From the moment I walked through the doors, I was greeted with the warmest welcome and genuine smiles from the management team. 👋😊 The professionalism and attentiveness displayed by the staff at this facility were second to none. They patiently answered all my questions, provided expert guidance, and made the entire process of renting a storage unit an absolute breeze. Their knowledge of the facility and the services offered was remarkable. 🏪💼 What truly stood out, though, was the genuine care and personalized attention I received throughout my time at Public Storage on Longpoint. The management (Tee) went above and beyond to ensure that all my storage needs were met, making me feel like a valued customer every step of the way. Their commitment to outstanding customer service truly sets them apart. 👏👌 If you’re in need of a storage solution, I highly recommend Public Storage on Longpoint. Their exceptional customer experience, along with their top-notch facility and dedicated management, make them the go-to choice for all your storage needs. Trust me, you won’t be disappointed! 🌟📦 #PublicStorageLongpoint #ExceptionalCustomerService #TopNotchFacility

Mrs Tee it's beeng so wonderful thank you so much

Tee was so nice and helpful your customers service skills are great keep up the good work.

The manager Tee was such a big help. If anyone is looking for a storage unit. I highly recommend.

Thank tee your customer service skills are great I will be back

Been having a unit for about 4 months now and it’s been really convenient for me. Always feels safe and secure. Miss T is really helpful and has great customer service. Definitely recommend

Came in today with a few things and Ms. Yvonne was VERY attentive and helpful with me . I have to say I wish I wouldn’t have did the contacts less move in because I would have had the opportunity to speak more with her . She has GREAT energy !! And I wish her the BEST IN LIFE

Thanks tee for being so nice and patient your customer service skills are great and thanks for helping me rent my unit

Had an enjoyable sign up experience today with Yvonne. Looking forward to a good working relationship with y'all!

Ms.Tee great customer service this is my second time

Tee was so helpful and super patient with me. Answered all my questions and made sure I understood what I was paying. She has such a great attitude over the phone and in person. She multitasked really well when there were multiple people asking for her help and she still kept a positive attitude the entire time. Absolutely love her! Thank you Tee!

Tee was a big help for me! Very informative and helpful

I have worked with two property managers since storing my things here. Yvonne was kind and helped me select the appropriate unit, however my main interactions have been with Tee. Tee is kind and very professional, kind, uses active listening skills instead of listening to respond. If there is an issue she takes care of it immediately. I have been in the office when someone was being unreasonable & watched in amazement as she handled it with the precision of a conflict resolution specialist.

Thanks to Tee for really helping me on my move in. Her customer service rock! She also helped me with this online reservation, I'm lame to the phones. I'm old-school, but she did her thang!

T the manager has been extremely helpful to me and always made herself available to be of assistance.

Thanks tee for always helping me every time I come in your customer service skills are great and public storage needs more people like you

Thanks tee for being so nice everytime I come here you always have some nice things to says keep up the good customer service skills they will pay off .

Thanks for helping me my unit your customer service skills are A1

Set up an online reservation and Tee called me within minutes and had me taken care of within the hour. That's super good service and ask for Tee she's the best. She made everything as easy as can be.

They never answer the phone or return phone calls. I wonder if anyone is even there.

Tee was great. Answered all my questions quickly and completely, was very polite and accommodating. She's a great credit to your organization.

Thanks Tee for helping find the rates that I needed . Your customer service skills are awesome. I will recommend any here just ask for tee.

What an awesome experience ! The staff was so helpful from the time I moved in . I had a small issue and it was fixed immediately, I feel very comfortable and safe having my belongings here. T and yvonne gave absolute great customer service. Which is what lead me to leave a review ! They both deserved there praise for keeping happy customers!

Really appreciate the girl working in-front desk she was very helpful.

Very helpful and very friendly

Tee has the greatest customer service skills. Thanks for going above and beyond for your customers.

Ms jones was nice and friendly she took extra time to be sure that I had everything needed for a successful move

Having never rented a storage unit before, I was a bit overwhelmed having to find a storage facility for my mom on short notice. Those feelings immediately went away when I came to this location and met Tee. Her customer service is absolutely amazing and solution orientation impressive! She spent time walking me through all the options and it didn’t feel like she was selling me on anything. Even when my mom finally arrive to move in and we had to switch units in the moment, she was super flexible and patient with our requests. Would definitely recommend this location!!!

Great service

Everything was ready to go. Was a great way to end the day

Tee deserves a raise. I had a horrible experience today at the Milwee location and with customer service. I really needed a storage space today. She was so sweet and patient she even ensured that I got the space I needed for a great rate. If you visit her please buy her lunch because she's worth it.

Very helpful! Great attitude and super customer service

Thanks tee for showing me a unit your customer service skills are great and you were very nice and helpful 👌🏾💯

The young lady at the front was VERY nice and courteous. I really didn't know what I needed exactly and she helped calm me and get the right unit for my needs. Definitely will be referring this place and her.

Terria had great customer service I recommend this location

Tee Ella es la mejor, te da un excelente servicio al cliente súper amable absolutamente recomiendo public storage!! 😍 thank you TEE eres la mejor ❤️

I have just leased a storage unit and I can’t say enough good things about your representative Tee. She went above good service to great. Her help getting everything set up was fantastic. She guided me every step of the way with a smile and lots of patience. She is an excellent representative for your company. I can highly recommend this storage company. Lynda Blount

Thanks tee for helping me with my unit today your customer service skills are A1

Tee Customer service was absolutely amazing.

Tee was awesome, found me a unit and went out of her way to make sure I got the best possible deal they had. I really enjoyed my visit and I’m. Happy Camper. Thank you Tee for all that you do for your customers.

I would like to give a special thank you to Tierra! I recently came into public storage and Tierra was so friendly and professional.

This was the second location that I had visited today Thank you Tee for your assistance. Ms Tee was very knowledgeable on the units and efficient. Thank you for your patience and time

Tierra is the best when it comes to customer service,. She takes care of all the customers with grace even over the phone. I absolutely love Tierra Jones! Keep her and give her a raise!

Thanks tee for showing me the unit you are nice and kind with good customer service skills

Tee was amazing 💙❗️❗️❗️

Horrible place

Thanks Tee for helping me with my rental you are so kind and public storage need more people like you!

Tee was awesome, very professional and very knowledgeable.

Our storage unit has been vandalized twice in six months. They say they have cameras but they “don’t know where they are.” They give you a police report and a free lock. AND their rates just went up again. Horrible place to keep your stuff.

Tee did an awesome job at helping me rent my unit today

Renting storage was easy and simple . But Everytime I come to drop stuff off the elevator seems to never be working . And I have to bring everything I have up the stairs . Which some of it is pretty heavy. Why have an elevator if it never works

This site needs to be demolished. The maintenance is terrible and the second story floors are all seriously cracked. Not to mention the railing is not up to OSHA standards and one wrong step you could just fall over them. It just got robbed, and we just happened to be one of the only sections not to get hit, and we would have never known unless we asked why the door wasn't working. Our stuff will be out of there in the next two days

Tee was phenomenal with her customer service! She really made our move fast & easy. She really directed us to the storage unit that fits our needs. Top notch service I would recommend this self Public storage to anyone needing fast friendly service.

Tee was kind, positive, cheerful but not annoying & helped me through signing up a storage unit when my iPad & phone were acting up. Greatly appreciate good customer service. She needs a raise-very difficult to get people who care.

Did an awesome job ,Raining our unit

Tee was Awsome very helpful and fast 💕💯👍

Tee was so sweet and informative! I was able to do everything online to get my storage unit; but she was there to answer all questions any day I needed! Made sure I was reimbursed for my lock and assured that I downloaded the app to make it easier for the gate, Even tested my gate code to make sure it worked; inevitability had to change codes to assure it was the right one but she helped me so much! Thanks!!

Muy buen lugar para aguardar cosas pero ya cobran muy caro

Excellent customer service. Tee is customer focused and always cheerful. She makes renting a storage unit easy and hassle free. Highly recommend!

I am glad to find this place, it's clean with good price! Tee is very friendly and helpful !! I will use this storage again next time and refer to my friends too.

Thank you Rhonda for your great customer service everytime I come to the office and Thank you for always helping when we having issues with the lift and other things. Thank you for always having a smile on your face.

Ophelia was awesome

Seth Mincberg provided exceptional customer service when I inquired about this storage facility. Left me with a favorable impression of this location.

Seth was very helpful and answered all my questions.

Fair prices, easy move in. Marquita was very friendly and helpful. She quickly assisted me in upgrading my unit that I got online.

Not the worst I have seen. Can only say that the section I helped these ladies move we stuff from, had not lights in the unit and spotty lighting in the second floor hallway

Awsome experience fast easy friendly very knowledgeable and helpful. Amazing service provided by Marquita

Thank you Marquita for your wonderful assistance in finding the right storage for the right price and making it all an smooth process.

I’ve been here for a 1yr and very gd service...

Marquita and Rhonda were very nice and pleasant ladies.

Honda and Marquita was very nice and profesional Thanks for the great service

Rhonda was very professional and quick with my reservation.

Went to get a unit Rhonda and Marquita was great will let all my friends know to come here for their storage needs

We were looking for a storage facility in Houston and were calling from California to see if any could accommodate us for easy unloading. When we fist spoke to Marquita, we knew we had found a winner. She made sure to give us a unit with easy unloading for the truck and her gracious Southern Hospitality every step of the way took any stress from moving out of the way. The units were very clean and one of the lowest rates per month we called on. Upon moving out one of the caretakers even helped me clean out the unit. I would highly recommended this storage facility.

Great staff, friendly and very helpful.

Thank you Rhonda great service

perfect service rhonda thank you

Marquita Was very helpful

Though the staff that assisted me were professional and helpful Once I arrive at the actual storage unit which was a 5x7 space the very last one in the section. I had to walk through a sticky substance that was poured all over the concrete it was very upsetting. I mean you have a new customer make sure things are right.

No avia sistema y aparte muy sucio

Clean units

Easy and quick

Danielle extremely helpful, thank you!

I’ve had a unit here for several years and today I needed help with my door. The manager came out of her office and jiggled he lock, it opened right away. I felt foolish. She was very nice about it. This public storage is always clean and very secure. I’ve never heard of any units being broken into.

One way in and out, my unit is all the way in the back of the property. And there's no way to turn around to go out you have to go back the way you came. Would be nice if there was a roadway at the end of the storage units that led back to the gate.

I am very happy with the service I received today from Danielle, she was very informative and gave me the best options for my things. Go see Danielle for all your storage needs .

James was knowledgeable and gave me great assistance with the acquisition of my storage unit

There is two lazy ladies with a terrible attitude like they don't want to work and show the storage I will never cameback to these place

Good staff, Rhonda was very friendly and collaborative.

Rhonda was patient, friendly, knowledgeable and fast. I’m glad I had her to check me in to my unit.

Mr James was so nice and helpful person, I recomendent his service 100%

Thank you Ms. Rhonda for always being so nice and helpful.

Very good

Convenient

Mr. James and Rhenda have been so helpful and great! They helped me get a unit less then 15 minutes! I would definitely recommend this location.

My storage unit was about to auctioned off James and Rhonda helped .e our of a pickle and I'm so thankful

I have a storage unit here and the only complaint I have is it closes at 9 . There's a man that works there by the name of Jim who's put together. He makes things smooth there. If you have any problems there than the staff will take care of it in a manner that is almost to nice. Sometimes when people are to nice you think something's up but not in this case its GENUINE. They get my 5 stars.And Jennifer is no slouch either. Great smile

Excellent and quick service at this location. James is concern about every person at this location. He stops by to ask how things are going and if he can help just let him know. This property is very clean and so is the restroom. Thanks James

This place says its open but never has a person in the office sign always on door saying will return at ....and still ain't there at that time

I purchased moving boxes yesterday and James was so polite and helpful.

I love this location James was wonderful and very welcoming. He was a great help in finding which storage would suit me best and also made me realize how important it is to have insurance. I ask truely greatful for his time and effort in helping me. I will be referring my friends and family here. I also would like James to be the one to assist them with the same positive atmosphere he has given me. Thank you for your wonderful help.

James is awesome!!! So very helpful I would highly recommend family and friends .. Customer service is great!!!! The facility is very clean and very organized

I'd called the 800 number to make the reservation. They called right back to set up an appointment time for me to review the property (as they wanted to make sure that they were there in the office and not somewhere else on the property when I showed up). James was there and he was easy and great to work with. He was extremely helpful and took care of me in no time. This is a great location and the price compared to others is fantastic. An overall 5 star experience.

Great property. Staff is great! Highly recommend

James was very professional & very respectful ,through the whole process.. space that was rented to me was very clean and it didn't have a bad smell to it.. I was very pleased with the service I recieved. Thx James..

James is such a wonderful member of your team there. He was extremely friendly and helpful to me while I was there. He had a line of people the day I was there and he helped everyone quickly and efficiently with a smile. As your internet was down for a bit he kept the conversation flowing and made it all seem fast even when we waited a minute. Truly a professional! Kudos to James and your team there on Long Point! Thanks

I love coming to this public storage Rhonda is very sweet to her customers and very helpful and explain things very well to her customers everytime i come here she always has a smile on her face and makes her customers laugh and feel appreciated coming to public storage. Awesome job Rhonda your the best.

Convenient and easily accessible. Service was great thanks Rhonda for being able to help me out with my storage. Much appreciated.

Walked in yesterday with my husband to take a look at the storage units. We found the location easily online, reserved a spot and when we walked in Rhonda had us cued up on our website request and was ready to show us the unit immediately. The grounds were clean and quiet and we were happy with the location of our spot. It was a great experience. Easy, simple, fun and great customer service! We have already referred a friend to that location! Thank you!

Great service from Rhonda! Thanks for dropping what you were doing and getting me signed up in 10 minutes.

Joseph is awesome! Helped me find the right space!

The guy at the front desk need customer service training

I walked in with the idea to rent a space and floated out with excitement. I know I picked the right place to rent from thank you Rhonda.

Good. Service and friendly .. best work Rhonda .. I appreciate her good service .. public storage need more employees like Rhonda .. thank u ..

Went in to get information on a storage the property manager Rhonda was very nice and explain everything to me. Thank you

My husband and i went in to get our storage unit today and it was a perfect experience. We were greeted very nicely and got all the information we needed. She showed us all units we had questions about and kept us laughing throughout the entire visit. Thank you Rhonda ! ☺️

I went in with my reservations ready to rent my storage and Rhonda greeted me and my father very well. She was nice and professional. Showed me the unit and answered all my questions. If I ever rent another unit i will go to her.

Very clean helpful

What is the earliest in the morning I can access my unit

I've been waiting 40 mins to make my monthly payment and no one is attending the office, it's been 3 times in a row now. Please do something or I'll have to find another store.

Fast and friendly people

The attendent was very curtious and helpful

Rhonda was patient and helpful. She and Joseph made a smooth transaction for me today and my moving experience.

Great staff good location Elizabeth in the office help me. I will recommend

First time using a storage and the man named Joseph helped my friend and I get one pretty fast and with a good price (saved us money). Clean property and good friendly service!

I don’t know about the actual renting here but their phone reservations personnel need to take customer service classes. I have an online reservation but trying to find out more information. Called yesterday to the Longpoint Houston, Texas location, no answer. Left a message with no return call. Called again this morning with no answer but left a second message. Called the number listed above and the person got very rude. Because of their attitude, tone of voice and their words, I will probably go somewhere else.

Had an awesome experience. Rhoda is great. Great storage space for the money.

Rhonda at the leasing office was very helpful.and sweet to talk to. Great customer service.

Thank you Very Much Rhonda you we’re extremely Friendly and Helpful. Definitely need more people like her elsewhere. Very professional THANKS AGAIN RHONDA

Reserved my unit online and picked up my keys on moving day!! Rhonda made the experience easy and pleasant!!!!

Rhonda's the best,very courteous with raise deserved

We went to get our storage unit and Rhonda was very friendly and helpful.. best customer service we have. Will recommend this location to everyone.

Suficiente información y muy amable la Sra Rhonda. Gracias

Very professional! This is my first time renting a storage unit and I was nervous but I was literally in and out, Ms Rhonda has excellent customer service !!!

Rhonda is so helpful and has great customer service!!

I was having a hard time financially and they worked with me. The customer service Rhonda provided was A+ it’s hard to find good friendly professional people. Thank you Rhonda for making my experience perfect during this stressful time and for not adding to my stress🤗

Rhonda was very nice and helpful. Made it quick and easy to get my unit.

Rhonda is so nice I am glad to be back at this location I recommend everyone to come see Rhonda she will take good care of you for your storage needs

The manager on duty, Rhonda, was so nice and very helpful! The facility is very clean.

Good location

One of the most understanding and supportive business I have ever went to!! We got down right to the point and the gave me the best unit that fitted my needs. I absolutely love my space and the relationship I built with Paul and Rhonda💜

Muy abñe elizabeth

Great facility friendly staff clean grounds

Rhonda was one day of the best Public Storage representatives that I have ever dealt with. She made the process very smooth and made me feel welcomed. Thank you for making it a great experience this morning!

Justhystericaliyt?9

Great customer service and Rhonda was even kind to stay a little later to give me time to unload my property into unit.

Well run, organized, friendly!

We had a Great customer service experience with Rhonda, she's very friendly, knowledgeable and helped us get the best deal for our situation. Kudos and keep up the great work.

El servisio fue exelente de parte Elisabeth

We were told gate locks at 9pm. Now we are locked in at 6pm and no one from organization knows how to get a local person to help us. Cutting torches are coming out soon. 9223 Long point Houston tx

Came in today and Elizabeth was great! Very informative and helpful. Fantastic customer service.

Rhonda was great. Highly recommended...

Rhonda was very informative and helpful.

The property manager Rhonda was very helpful and kind. This location has some of the best prices around this area too.

Mrs. Rhonda assisted me in getting a storage space. She has excellent customer service skills, nice, fast and made sure I knew everything before I signed anything. I would recommend family and friends to this storage place and to speak with Rhonda. The prices are very reasonable and the storage space is perfect.

I had a storage unit here for five full years (Summer 2012-2017) and they raised my rent $15 a month every single year, then they tried to raise it over $20 a month, and I moved to Extra Space Storage. I had no real bad experiences here, I just don't like being raised. Started paying $67/m, and ended up at $141 by the end. My unit was a small, indoor unit.

Great location. Jana is the best.

Friendly people and clean facility

Reasonable prices and friendly staff. Rhonda is nice and attentive.

Hi my name is Martin I am renting 2 storage room from this location I am every in desisive and am at time a bit forgetful hint I forget my room numbers and gate,door code and Rhonda and elezebath always see me coming and she is very helpful and some time has my code ready for me( so for anyone wanting to rent a storage go to them it is worth it . It feels good to go to a place where the staff knows your name.I THINK THEY NEED A RASIE CAUSE THE GO ABOVE AND BEYOND FOR THERE CUSTOMER!!!!!!!!!!!!!! Plus the facility are always clear and the are awlays checking the grounds

Elizabeth gave good service thanks.

Rhonda was so nice and told me everything I needed to know about getting a storage.Thanks Rhonda you need a raise.

Elizabeth me ayudó feliz día gracias

Carile was a great help! Definitely enjoyed her good customer service and helpful to work with in getting a storage! Would ask for her help at this property any time for good customer service and secure storage space.

I am very pleased with the way Rhonda has always answered my questions and assisted me in every way she could. I also like it she makes her call if I am late on my payment..I thank her very much..it's not easy to find great customer service like Rhonda

Rhonda and carole yall need to go see them... Talk about amazing customer service. I would recommend them to anyone. I will be back just to get these two.

Beautiful experience with Carole and Rhonda. Explained everything with clarity. Had plenty laughs. What a sunshine.....🌞

I have unite in your storage .want to know if any damage happened caused by hurricane Harvey

I love this place it's cheap and the people are amazing here.

Cheron and Paul has giving me good costumer service and we like the area.

Belongings stored here over a year.. Not one problem. Awesome storage spot!

Rhanda was very kind ! Great services 👌

I went in today to move stuff in my storage. So far so good! Rhonda was really nice and explained everything in detail.

Rhonda at the front desk is very nice and I will tell everybody to come rent from this location. Thanks Rhonda for being so kind

Facilities were well maintained and the staff was very efficient and pleasant.

Easy access large storage spaces good prices..

Rhonda in the office is always so helpful a d welcoming. Have had a great experience every time we go In. Highly recommend this location!

Rhonda is AWESOME!! She is always friendly, helpful, and professional whenever I stop by to check on my storage unit.

Rhonda and Jack give me wonderful customer service i would tell everyone to come here. Thank you guys

Very nice waited on me a little past six

Rhonda does wonderful work she help me out with no problem.

Sophia was fantastic. Great prices. Safe and secure location. Come check them out if you need storage.

Property is well kept, as well as the unit we got. Great customer service from Rhonda!

My experience at Public Storage was amazing. Rhonda at the front desk is very helpful understanding and the property and the inside is very clean. Rhonda know her job very well. Keep up the good work and keep smiling and making customers happy like myself. I would recommend this public storage to anyone.

Rhonda, at the front desk, is knowledgable, personable and made the entire process very easy and fast!

Very good customer service, keep her

Take care of really. Great customer service.

Rhonda have great customer service skills she was very helpful and very nice

This storage facility us in a great area. Help is nice and location is clean.

terrible customer service broken Gates homeless people using the restroom don't bring your family near this place

I So Love this Storage And Thank You Ashley She is Very Pleasant Person And Great Employee I will Recommend This Storage To Who Ever Is Need That I Know Keep Up The Great Work 😉.

Indah made everything so easy and simple. I was informed about every little detail and offered help in deciding which size unit best fit my things. I've never been so pleased with choosing a storage company. Indah made it that much more delightful.

Great customer service by Ashley, fast convenient and affordable

Amazing

Ashely hall was the best experience I've ever had as far as storage personal..... I would highly recommend any one to do business with her

excellent service

Ashley was so nice. She walked me through everything and was such a great help. Thank you so much Ashley!

Ashley was awesome.

I use Public Storage twice before, good prices good service. This location, attendand, Alisha, rude, slow and you say anything, she talks back. Not worth it, other locations, same prices, no Attitude.

Gotta come see Ashley! Best service and best smile!!!!!

Great service Made this very easy to do.I really recommend it very professional and helpful

Super awesome price! Better than uncle bobs... Js Ashley & Taylor were super helpful

It was an excellent person ashley help explaining in full details everything I needed very good employees going the extra mile

Ashley h. Help me out on finding the best space for my stuff thank you so much...

Mandy and back were super nice and very helpful...they explained everything clearly..will definitely use again if I need

Me gustoooo al cien

Yes I love Iliked

Chris and Mandy are men and women of integrity and always provide excellent customer service and that's a plus.

Rented a storage unit today. The girl helping us, Megan, was so friendly helpful, and thorough with explaining my responsibilities. I would highly recommend this location.

Theu have great customer service megan was great at helping me out and mandy was really nice!

Meagan was very courteous.She was very polite and knew all the prices for everything I asked her about. She was very patient and very nice towards my children.I will recommend family and friends to this location.Again great customer service.

Staff service is great and friendly, I feel safe and secure here, would highly recommend it

Esta en buenas condiciones me gusta la atención tiene seguridad me gusta felicidades

Jack and bb are nice people

Jack ame bebe hace been great

Mandy Garcia provides exceptional customer with a smile. She is very happy to help when there is a problem and she resolves it in no time flat. She is always friendly and talks to you like she has known you for years. She is great.

Very responsible, and helpful people at this facility.

I love this public storage,Neshea and Mandy always provides me with good customer service, any time I have an issue they take care of me.

Neshea was so helpful and I give her customer service skills a 5 star. I recommend this location.

Neshea and Mandy are well trained employees. They have great customer service skills.The property is very clean.They greet you with a smile.

Neshea is a very nice young lady before i even enter the door she greets me with a smile. She has Wonderful customer service skills and very helpful. I will recommend this location if you need to rent a storage. And ask for Neshea

Nesha and Mandy have excellent customer service.They provided me with accurate information about my account, they was very friendly i would recommend everyone to try this location.

I love the staff!!!! I do wish there was a separate entrance and exit as it is very difficult to go in and out one when someone else is doing the opposite at the same time and you have to reverse a moving vehicle to allow one to go before the other. I also wish there was a large privacy fence between the apartments that have preview to all that is being unloaded in to your unit as well as being able to watch you!

Good people

Neshea and Bebe has been very helpful and friendly I appreciate there hospitality and service they deserve an bonus,raise thanks

Neshea and Bebe were very helpful and friendly.

Buen trato y explican muy bien y los storage son grandes

Excellent customer servica and very helpful. Awesome pricing. Neshea and bebe

My experience with Ashley was exceptional!!

my experience was awesome had great customer service by jack love it here 😊👍

Great service n friendly Elizabeth is awesome

Ms. Mandy and Ms. Elizabeth were a great help and a joy to visit with they really made my day because i was at a crying point till i met these two young ladies at property #23708

Elizabeth was very helpful. I will tell friends n fam. to come store thr stuff here thx.

pase por el storage a pagar la renta y Elizabeth siempre me atiende siempre ayudandome buen trabajadora

I was having trouble with the gate code. I was missing the # while Elizabeth (employee) help me with the instruccions how to get acces to my storage. Thanks.for help.. great service..

Be wary of hidden charges - salespeople like to tell you that it is required that you buy things - such as disc locks and insurance. These are not charges that are stated on the website and you DO NOT HAVE to buy there insurance. They will tell you it is required but if you complain they will waive it. Also, though they show you your unit they give no map and the salesperson did not give me a code to get in through the door where my locker unit was. Had to walk all the way back to the office and get the code then walk all the way back. Not too big of a hassle but felt like I was being hustled and trying to be force sold a bunch of stuff that I did not need (covers for mattresses when I already had them, bigger units when I knew my stuff would fit in what I ordered and arguing about it). Also asking for 5 star reviews right on the spot - in general I am not hating the place but would have really preferred to not have been the victim of such a hard sell on everything.

Lizzie was wonderful showed me a few units...

Awesome service

Elizabeth the on staff manager was very helpful and polite, great place to rent a storage small or big and very reasonable prices. Everything was explained in detail.

Very pleased with staff at this location. Called me to schedule appointment. Called to follow up once I moved into unit to make sure Iwas happy. Great billing system. Weekends is Liz (I think) and she is excellent with people

Ashley H. was very helpful and provided great customer service. Arrived at the time I had scheduled with them and my unit was available and clean. I'd use this place again.

Ashley was a great help. Her customer service is great.

Yes we have been to tenants for over 10 years that location has had a wonderful experience. We have a wonderful manager on location, Mandy has always been very attentive to our needs and facilitate excellent customer service. I suggest this location to anyone in Houston even if you have to drive to get to it.

Elilizabeth provided 5 star service.

Elizabeth visit Public Storage awesome thank you 4 ur attentiveness .!!!!

Elizabeth was so helpful and knew what she was talking about. She answered all my questions and didn't mind showing me different sizes to help me make my decision. The storage spaces and area are clean an maintained very well. I had such a good experience i'm referring her to my dad and family.

Great service from Ashley H!

Mandi provided excellent service to me today! Giving several options to consider and getting out in the hottest part of the day to show units. Then going back to my selected unit to change lock from landlord's on vacant unit to new tenant's. Being very pleasant and informative the entire time.

Elizabeth was very kind and so helpful with my storage needs. She answered all my questions to the best of her knowledge and just made the whole experience at Public Storage go so smoothly.

Great people ask for Mandy

Mandy is the best she knows everything...

Ashley Hall was very helpful and nice. I give her 100%.

Mandy was very helpful with the questions I had she made the whole process very easy

Laguinta was Very helpful n courteous

Elizabeth buen servicio voy a regresar mes de April a rentar

My experience with public storage has been great. The staff has been very polite and explain everything in great detail. They have helped me out and gave me different payment options that I can use if I myself couldn't go in person. Keep up the good work!

Muy bien servicion y bien ayuda La Quinta y Mandy.

Mandy is the best, courteous, helpful, friendly, consistent, reliable. She provides excellent customer service and is always a delight to work with.

Went to public storage to get information Elizabeth gave me great customer service very helpful

Bb and Ashley N are awesome. Mandy is great. Great device clean property

Mandy provides great customer setvice and cares about customers.

Ashley N and BB are awsome. I recommend them to anyone. Property Manager Mandy is always helpful.

Ashley Nicole and BB have great customer ser vice. They had been great

Good,Mandy knows her stuff.

Storage representative Bridgechell Dawson was exceptionally kind on my Moving Day, when I found that I needed storage on short notice. I was not a good customer, cranky and indecisive. She calmly explained my options and helped me to figure out the best solution. She even stayed after hours to complete the transaction. I would wish for such a super and supportive customer service representative to everyone looking for storage. I am giving the location four stars, not five, because the elevator to 2nd floor storage was out of service one day, although back in service next time I visited. However, the personal customer service was TEN STARS!

I went in to the property to ask questions about renting a space for my brother. First thing I noticed was property and office was very clean. The property manager Mandy was very assertive and knowledgeable about her facility as well as many others in the area. If you have a storage problem she is the one to go to. My brother got the unit and couldn't be more pleased with his decision. Hands down Mandy cares about her tenants and I would refer any one to her!!!!