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Address

7715 Katy Freeway
Houston, TX 77024

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-384-5166

832-384-5166

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-384-5166

832-384-5166

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 49/mo $ 49
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 86/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 86/mo $ 86
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    7.5'x10'
    Online only price
    $ 126/mo
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 126/mo $ 126
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 136/mo
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 136/mo $ 136
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 178/mo
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 178/mo $ 178
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 250/mo
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 250/mo $ 250
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 347/mo
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 347/mo $ 347
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 388/mo
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 388/mo $ 388
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Houston Self Storage On I-10 Near 610 Loop

This Houston Public Storage, located on the south side of Interstate 10 just west of the junction with Loop 610, offers cheap self storage units in the area near the Uptown and Spring Branch communities.
This location offers a large selection of indoor, climate-controlled storage units, as well as a number of outdoor drive-up storage units.
All storage units at this facility – open 7 days a week – are in an area featuring keypad code access.
Roughly 10 miles west of Downtown Houston, this location is a great spot to store seasonal items or recreational gear in a 5x5 unit, while businesses along Memorial Drive or Hempstead Road can use a 10x10 unit to clear out some much needed space around the office, by storing boxes and supplies nearby.
Local families who live near the Houston Arboretum and Nature Center, or in the surrounding communities, including Hillshire Village, Hedwig Village, Hunters Creek Village or Spring Valley Village, can fit everything in a 10x30 unit during a move or remodel for easy access.
With business and the development of multi-family housing units on the rise in the Uptown area, space isn't always easy to come by. That's why this Public Storage proudly offers a wide range of affordable self storage options to the local community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 254)

February 4, 2024
Google Public Storage M Alexander
November 29, 2023
Google Public Storage Michelle ONeill
Time to get Christmas decorations out!
September 15, 2023
Google Public Storage Patti Ferrel
Al gives great service
September 11, 2023
Google Public Storage Melva Olgin
Al is fun to rent from🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
September 11, 2023
Google Public Storage alex g
Al is a great help, I recommend this location
August 26, 2023
Google Public Storage Sara Yanez
Great person and awesome customer service 👏 that Mr. AL gave us. Explained every detail and process. I definitely recommend.
July 31, 2023
Google Public Storage Anne Kuo
This facility is supposed to have access from 6am to 9pm. The actual office hours are supposed to be 9:30am - 6pm. THIS IS A LIE. Electricity was out for multiple days in a row. The office staff did not show up at all on a Tuesday. There are no numbers to call to quickly remedy this either. Will be moving facilities soon.
July 28, 2023
Google Public Storage Daesha Glasper
July 17, 2023
Google Public Storage Kevin Ned
My boii Big Al very kind and helpful! The property is also upkept and clean! I would definitely recommend 100%
June 30, 2023
Google Public Storage Kimberly Mcdaniel
We love Al. He has the most positive attitude! 🫶🏿
June 29, 2023
Google Public Storage Kassem MAZLOUM
Great staff very friendly
June 28, 2023
Google Public Storage Nature Sings
Very convenient location , always a pleasure coming here.
May 30, 2023
Google Public Storage joanna almazan
Al is an exceptional person he goes an extra mile for his tenants his customer service is commendable.
May 30, 2023
Google Public Storage Money Plug
Thank You Al for all your help today. You’re an amazing manager, you definitely went above and beyond today.
May 26, 2023
Google Public Storage Airborne Locksmith
Great service by Al with helping us get information about getting a storage unit for our company. He took the time to explain the options and was very professional.
March 29, 2023
Google Public Storage Al Johnson
March 18, 2023
Google Public Storage Osmara Flores
George helped us ease with the overwhelming process of moving by helping find the right storage unit that we need.
March 16, 2023
Google Public Storage Julien Klink
If you ever need assistance ask for Al he is great!!
March 16, 2023
Google Public Storage Sara Syptak
Great location. We have been using them for years. I was having issues getting into our unit and Al was super helpful.
March 15, 2023
Google Public Storage Henry Gonzales
Al gives great service always helpful every time clean property will continue to rent our ten storage units here
March 3, 2023
Google Public Storage Sam Ram
Constant price increase…paying $100 more than when I started leasing
February 25, 2023
Google Public Storage Carlos Gallegos
Muy buen Cérvico muy Recomendable para todo el público en General
February 23, 2023
Google Public Storage Sergio Torres
My Review is based solely on the price for this location. I leased a drive up unit 10x15 for 17 months, never had any problems except for the price increase of $35 literally 4 months into our lease . I just terminated my lease due to another notice of our lease increasing another $65! That’s an $90 increase in just 17 months of paying for the unit on a monthly auto debit with out ever missing a payment or having a late payment.
December 31, 2022
Google Public Storage Cali3 Latin
Al Is amazing Person !! Good Staff - Amazing service !! Thank you !!
December 30, 2022
Google Public Storage Matthew Houston
Al offered fast service and was very knowledgeable about getting me set up in my unit. Would definitely recommend this storage company.
December 3, 2022
Google Public Storage Trevor Wallace
This Public Storage facility is conveniently located near the intersection of I-10 and the 610 Loop in Houston. The facility is very clean and reliably temperature-controlled. The staff is very friendly, especially Al the manager. He is incredibly knowledgeable about the facility and went the extra mile to identify appropriate storage units for my numerous unique and unwieldy items. He's also very enjoyable conversationalist :) Additionally, he's kind enough to make personal phone call reminders to those who are about to incur late fees! I highly recommend this Public Storage location.
November 25, 2022
Google Public Storage Reghan Lopez
Al has been wonderful! Clean property and great service!
November 25, 2022
Google Public Storage Willie Breaux
Mr .Al made the experience pleasant and quick. Great customer service. Willie always use public storage for my moving needs
November 1, 2022
Google Public Storage Joan Salamanchuk
Al is very helpful and professional always!!!
October 22, 2022
Google Public Storage Ethan Doucette
Al was super helpful and very kind. He walked me through any questions that I needed and was very clear on expectations. Was a wonderful experience over all.
October 15, 2022
Google Public Storage M Stone
Al has made our first experience in storage a delight. The public Storage website makes set up quick,simple, and secure, but having such a easy and knowledgeable individual at the property to assist at the site with unit size selection, user help with doors, codes, locks, and general reservation confirmation has been the icing on the cake. The personal touch is missing with so much these days and AL delivers. Thank You Al!
September 29, 2022
Google Public Storage Sara Cooper
Had a very pleasant experience when I stopped in to inquire about a storage unit and compare prices. Betsy was very knowledgeable and friendly. I will definitely use this location when needed. Thank you!
September 29, 2022
Google Public Storage Alfred Bush
Al is a pretty cool dude.
September 29, 2022
Google Public Storage Tonya Stancil
I've rented at 7715 Katy Frwy for more than 5 years now and I've always appreciated how helpful and courteous Al is. I look forward to seeing Al and saying hello each time I visit.
September 26, 2022
Google Public Storage Alison Ponce
Al helped us a lot with recommending perfect size for my storage! I feel very confident in this storage.
September 25, 2022
Google Public Storage Shawn Mccracken
Al was very helpful and nice
August 10, 2022
Google Public Storage Kevin Anderholm
I've rented off and on from this location in the last ten years and the manager is the best part-- has been there forever. He has created a unique, comfortable, clean, well-maintained environment that is unmatched in the industry.
July 13, 2022
Google Public Storage Anthony Guidry
Al Johnson was a pleasure to work with. He was always accommodating. Not to mention a nice sense of humor to override us working out in the heat!! Good job Mr. Johnson!!!
July 2, 2022
Google Public Storage Laura Muha
This location is great and very convenient to my apartment. Al is very knowledgeable, helpful and friendly. Great experience.
June 28, 2022
Google Public Storage Reymundo Ocanas
I have been very pleased with the experience at Public Storage at 7715 Katy Freeway. The staff (Al) is very knowledgeable and courteous. Highly recommend it. Our space is big and well cooled with AC.
June 26, 2022
Google Public Storage Stephen Ratcliffe
May 21, 2022
Google Public Storage Joshua Sanchez
Al has been a great property manager since day 1 he has helped me through my time of being here and I will continue renting here and recommend any one in need of storage to come
April 8, 2022
Google Public Storage Larry Carrasco
Al did an outstanding job. Correcting my account after the bank issued a new card. Thank You AL !!!
March 7, 2022
Google Public Storage Maleena Vela
I wanted to give a great appreciation to the most sweetest man Mr. AL he saw I was struggling to place a refrigerator inside my unit he went above and beyond to give me an extra dollie laying around such a kind and humble man
January 22, 2022
Google Public Storage Jamal Wilson
AL has gone above and beyond to provide excellent service. More than exceptional!! I have always feel welcomed and it is appreciated! We
January 7, 2022
Google Public Storage Jon Crystal
This is a perfect place for storage as it is 2 blocks from my house. Second, the staff is superb starting with manager,Al. He is extremely knowledgeable and honest in his assessment of my needs. He is also a really good guy. The staff is is courteous and and willing to help. The building is always very clean and well lighted. I’ve had every size unit, and they worked well when I needed them.
November 23, 2021
Google Public Storage Grace Diaz
This is my first review meaning this message is very important: Al did a phenomenal job with registering us a storage unit. Very helpful and also hilarious, it was a pleasure working with him.
November 18, 2021
Google Public Storage Dina Larenas
Secure location with friendly and helpful staff.
October 23, 2021
Google Public Storage Robert McIntire
Owl was very helpful and very knowledgeable even knows my name thank you
September 8, 2021
Google Public Storage Rui Joao
Greate service combine with a very emphatic employee name Al who gave a good feed back about services e policies.
August 13, 2021
Google Public Storage Mace Meeks
Stuff stolen all the time....from various storage units. Rent at own risk.
August 7, 2021
Google Public Storage Kevin Anderholm
I'm convinced this is the absolute cleanest storage facility you'll ever find always swept which I have Never found at other places. Also, while other storage places feel like a dungeon, this one is very well-lit which is nice. It's also convenient to get into all the units here, and they make sure the carts are available and where they are supposed to be. Al the manager has been there many years and is the nicest guy you'll ever meet. He takes care of everything very well and his consistent care of the place really shows. He gives you info about all the available units and helps you pick the best one. He's always funny and it is so nice to have a familiar face at this location where other places you might never see the same person twice. I Really enjoy renting here and highly recommend it.
July 24, 2021
Google Public Storage Adam Mielke
Al is one of the nicest people I’ve ever met! Very helpful!
July 9, 2021
Google Public Storage Kenneth Edwards
July 1, 2021
Google Public Storage Robert Graves
clean, friendly staff, secure! Loved this facility!
June 30, 2021
Google Public Storage Gary B
Al has been consistently helpful and extremely friendly!!
June 14, 2021
Google Public Storage Israel Garcia
Al is the man to see
June 14, 2021
Google Public Storage Notice Me Senpie 10
Al is the guy to see. nice guy
May 31, 2021
Google Public Storage Julie Wilson
I had an amazing experience today with Al! I wasn’t sure what I needed for my move and he made the perfect suggestions that worked out great. I also saw him interact with another long time client and the other client even sang his praises to me stating if I ever needed a space to come and see him. I will definitely come back here when I need to rent a space again. His 5 star service and happy attitude is so hard to fond these days and greatly appreciated!! He deserves a raise he’s so wonderful!
May 14, 2021
Google Public Storage nisha hudson
Great Exceptional customer service Mr Al is very Informative and helpful person
May 5, 2021
Google Public Storage Hugo Pena
Thank you to AL for making my moving and storage process easy, fun with no hassle great experience!!!
May 5, 2021
Google Public Storage judyth villalobos
Al did a great job helping us get a second storage for our belongings! Quick and easy !
April 28, 2021
Google Public Storage Carlos Franco Melchiorri
AL is Awesome. Very helpful.... Ill give this place 5 stars. 100% recomended
April 18, 2021
Google Public Storage William Jones
April 12, 2021
Google Public Storage Terry Petitt Pop
The gentleman Mr.Al was very informative and helpful. He knew everything was able to get me into the things I needed and most useful for my business
March 31, 2021
Google Public Storage Claire Dupre
Had a unit here 2+ years and staff was always kind and helpful. Especially Al. Great place if you need a storage unit.
March 16, 2021
Google Public Storage James P. Stancil II
Friendly staff!
March 12, 2021
Google Public Storage Edgar Salazar
Al’s an amazing person who helped me out to the very end. Nice and friendly guy! He will be so patient with you through the very end. Great experience. Thank you Al
March 9, 2021
Google Public Storage Josh Mueller
March 4, 2021
Google Public Storage Mike Lind
got a notice that my payments were going to go up about 20% above my current rental rate . Called Al [ my manager at the the 7715 katy location ] and he talked to the powers that be and got a several month extension on my current rate. Thank you Al Mike
March 3, 2021
Google Public Storage Connor Armstrong
Al was amazing, very thorough and showed me the unit before signing the lease. Outstanding!
February 22, 2021
Google Public Storage Kicos World
AL was really nice and helped me with everything today. Felt a little bad because I came in right before his lunch and he still helped me. Would recommend to anyone. Thank you AL.
February 6, 2021
Google Public Storage Dan Hassay
This location has served my needs for almost 6 years. The incredible Al at the front desk is a total pro at his job. Very clean and well lit, nice locked gates and a great staff. Store your memories and valuables here. I do.
January 22, 2021
Google Public Storage DLA INSTALLATIONS LLC
Very pleased with my rental! Customer service was amazing !!!! Al did a great job at going tru everything and explained correctly!!! Looking forward to continuing business
January 2, 2021
Google Public Storage Hank Navarro
December 13, 2020
Google Public Storage Shae-lynn k.
Al is the gentleman in the front office and he is such a gem. He has always gone above and beyond for me and anyone I have ever referred to this Public Storage location. For years he has taken care of any problem or concern I have ever had. He has always advocated for the customers and I truly appreciate him. If you need the space I recommend getting it from Al.
December 11, 2020
Google Public Storage Dongwoo Kim
I don’t like storage because of their slow elevators but jokes aside, knowing that people like Angel and Brittany takes care of my belongings, gives me a sense of extra security. Real friendly and helpful. Great place to store your stuff!
November 27, 2020
Google Public Storage jasmine castaneda
Great place Al is courteous and very helpful got us in a unit with in minutes .
November 13, 2020
Google Public Storage julia salvador
Had a great experience. Mr. AL is so kind & professional. He was very helpful && made sure you understood everything. I highly recommend him!!
November 1, 2020
Google Public Storage Abagail Hernandez
Great place to store one's personal property. Keep in mind the store attendant is extremely helpful and generous.
October 17, 2020
Google Public Storage Daryl W
I had the pleasure of working with Mr. Al, one of the most courteous and accommodating storage employees I’ve every dealt with. He was thoroughly competent and had a wonderful optimistic personality!
October 3, 2020
Google Public Storage daniel chavez
Rude
September 5, 2020
Google Public Storage Rachel Hay
Had a great experience renting a unit from Al. He has a great sense of humor and is very thorough in explaining everything!
August 28, 2020
Google Public Storage G. Martinez
Gentlemen and a scholar. Thank you for helping me setup my first storage unit!
July 25, 2020
Google Public Storage Ledward Spencer
Al is great was very helpful and courteous. Great location excellent service
July 25, 2020
Google Public Storage Ernest Anderson
Mr al was very kind patience a very helpful to me and walk me thew the hole process of renting a storage he's is a cool guy thanks al
June 30, 2020
Google Public Storage Courtney Adams
Great services well recommended. AL is the greatest
May 12, 2020
Google Public Storage Luis Castillo
March 3, 2020
Google Public Storage JJ JJ
As much as you can love a storage unit company - i love this location. The staff has been very nice. I didn't realize my voicemail was full when they were trying to call me and I was kind of rude in my message I left the staff. A gentleman and I finally connected and he was still very kind and understanding. When I finally rented my unit I met with Betsy she was very nice and explained everything. I've run into her a few times while moving in - she always asks how I'm doing. Friendly staff . Great location. No complaints from me.
February 24, 2020
Google Public Storage Martin Flores
Al in this public storage he is very helpful end friendly
February 19, 2020
Google Public Storage Tx_Tea Sippa
I recently moved to Houston and was in the area checking storages out. Although I live on the other side of town I will definitely be doing business here. Mr. Al and Shanell were wonderful!!! Mr. Al keeps the store extremely clean and is knowledgeable about his stuff. Thank you Mr. Al and Shanell I look forward to our business together!
February 8, 2020
Google Public Storage Cindy Stewart
The staff is friendly, helpful and a pleasure to work with! AAA +++++ customer service
January 10, 2020
Google Public Storage G D
January 6, 2020
Google Public Storage Christine Simmons
Great rental experience. Al was so helpful & the facilities are always so clean & staff responsive to needs.
January 6, 2020
Google Public Storage K A
Easy entry, freeway access, office ppl are nice!
December 17, 2019
Google Public Storage Joan Beethe
AL the manager, has been great over the years! He will be greatly missed 😢. Greatly recommend this location!
December 11, 2019
Google Public Storage Breanna Foster
Great storage facility. Al is great and very personable. The process for getting a storage was quick easy and affordable. I highly recommend this storage facility.
December 5, 2019
Google Public Storage Diana Zavala
Worst experience renting from these crooks! They tell you your rent won’t go up for a year and then 3 months later they start increasing your rent. When you call to ask about your rent they get all rude and upset like if they’re the ones paying more! Ridiculous stay away from here! The customer service is HORRIBLE! The lady on the phone told me “did I have anything else to say before she hung up” like what? Seriously stay away from this place!
November 11, 2019
Google Public Storage Rachel S
Came here for storage and it was quick and easy. Betsy is very sweet and helpful.
November 11, 2019
Google Public Storage J D
Al helped me and he was very professional and polite. Prices here are unbeatable best in the area.
November 10, 2019
Google Public Storage Matthew Rinker
October 26, 2019
Google Public Storage kayla schroeder
Al is great! Customer service is excellent
October 16, 2019
Google Public Storage annette edwards
Everytime I went too pay my monthly bill Mr.Al was always heipful had a great smile
October 15, 2019
Google Public Storage Mandy Lewis
Helpful and professional staff, great availability, and great location
October 14, 2019
Google Public Storage Eden Rivera
Al was very nice and knowledgeable. Great place! Super!
October 4, 2019
Google Public Storage Anna Peterson
Al was very helpful and informative. He took me through the rental process in record time and answered all of my questions. He even took me to the rental space to make sure it fit my needs and I would be able to find it later on. I recommend Public Storage to anyone looking for a storage unit for an affordable price. See Al and you won’t be disappointed!
September 28, 2019
Google Public Storage Maliyah Lee
Al Is Great and work pretty fast
September 27, 2019
Google Public Storage Victoria Valdez
Staff is Awesome!!!
September 25, 2019
Google Public Storage Janell Zeug
The site team at this location are very good. I moved items in over time and they were helpful. The new security gates are a great add. Very happy to use this location. Moved out but would choose again if needed!
August 26, 2019
Google Public Storage Lunch Bunch
I have used this storage facility on and off for many years. It is close to my home and has always been super clean and really nice and accommodating. Al has been there all these years, has been wonderful to work with and he has gone out of his way to help me figure out solutions to my storage issues. I highly recommend this Public Storage facility.
August 12, 2019
Google Public Storage Alfred Kinney
August 12, 2019
Google Public Storage David Stringfellow
August 10, 2019
Google Public Storage philip Oostwouder
Al was great and so was the storage!
August 10, 2019
Google Public Storage James Wainaina
Al was great!
July 31, 2019
Google Public Storage fernando nunez
Great facility very clean and organized also Great costumer service at the front desk I can’t be more thankful for all the great service and all the help I have received by this people I will definitely recommend this storage facility to everyone who want to keep their belongings safe and clean thanks everyone I will definitely come back every time I need to storage my stuff
July 30, 2019
Google Public Storage Rubiabr
great place great service
July 30, 2019
Google Public Storage marie THOMAS
Great facility and fair prices. Storage was clean as well compared to other business I've in the past.
July 17, 2019
Google Public Storage Ashlen Lounsbury
Great storage with great location, and even better service my Mr Al. He’s always friendly and helpful. Would recommend to friends and family.
June 24, 2019
Google Public Storage Pardis M.
Al runs this Public Storage and y’all I’ve gotta say he’s an absolute delight! The reason I needed this unit was a bit of a fiasco and I needed it super last minute and he was so accommodating. He gave me the best price he could and explained everything thoroughly and with a sense of humor. The unit itself is clean, the building is air conditioned, and there are carts free to use. I’d recommend this facility to anyone looking for an easy and affordable way to store things they don’t have space for. Honestly an even more expensive facility would be worth it just to get to chat with Al!
June 21, 2019
Google Public Storage Nick Mustachia
Al is awesome! He reminds me of the way customer service supposed to be. I appreciate the way he does business. Clear, thorough and courteous. Thanks Al.
June 8, 2019
Google Public Storage Sharon Mahabir
I aigned up for a storage unit today. Al was so friendly and helpful and clearly explained everything. Definitely a good experience!
June 8, 2019
Google Public Storage Christina Mahabir
What a great storage place! Great staff, super friendly and CLEAN! Highly recommend. Al is wonderful and very helpful
May 28, 2019
Google Public Storage Charles Leo Anderson Staver
The friendliness and service from AL was very good. I've been to other Public Storages and they have always been a little trashy and dirty, but AL keeps his store super clean. I would recommend this store...
May 6, 2019
Google Public Storage Lauren Twardowski
Betsy was extremely helpful and friendly. The process was quick and painless.
May 6, 2019
Google Public Storage M C
Very clean and organized. The manager Al is very friendly and helpful. Highly recommend.
May 4, 2019
Google Public Storage Juliana
The Public Storage on the Katy Freeway is very clean and centrally located. Al is always there to help with any concerns. He is very friendly and efficient. I highly recommend this location for storage needs.!!
April 26, 2019
Google Public Storage George Labarbera
Great location and friendly staff. Definitely recommend.
April 25, 2019
Google Public Storage Alma Herevia
great location
April 4, 2019
Google Public Storage Hugocesar Alvarez
Mr Al is very professional.
April 2, 2019
Google Public Storage Yahaira Castillo
Changed the price for no reason !!!!!!
March 27, 2019
Google Public Storage AJ Aijaz
Good place and great service. I def recommend this place
March 27, 2019
Google Public Storage Leticia Kelley
Al is very awesome.....
March 26, 2019
Google Public Storage Mackenzie Bateman
Al was very nice and helpful! The unit is clean and very accommodating as far as access goes. Something to keep in mind is make sure you bring your own lock or you have to purchase the $20 lock they provide - it is a good one but pricey. They also require insurance on your unit which starts at $11. Just a few fees I was not aware of so something to plan ahead for! Overall great experience and I am very happy with the unit and Manager Al!! :)
March 14, 2019
Google Public Storage Jeremy Stringer
My wife and I came to buy boxes for our move. Betsy was knowledgeable and helpful.
February 23, 2019
Google Public Storage Christie Witherspoon
Walked in and was greeted right away , I would highly suggest AL to talk to. Helped me out and answered all my questions very informative. Thank you again!
January 30, 2019
Google Public Storage Mons Mons
Best prices around. Clean location
January 17, 2019
Google Public Storage Kim Merryman
BEWARE I would be very cautious of renting storage at this location or with public storage AT ALL. I was with the location for about two years. My storage was broken into at least three times because the third time I actually found the lock cut. The two last times it happened I asked to review camera footage. Each time I was told a different story about how it was not available or that it was down/broken. Ridiculous for the amount you pay and the fact that they do not have a proper security Set up. I have major high end clients that I was holding marketing tools there for. When I went in to talk to someone the day it happened which was Dec 20th Betsy kinda chuckled at me because I was upset about the break in and the fact that even though she was there She didn't replace the lock on my unit until i had to ask her to. Which Al normally did replace the lock till I brought a new one. I did not appreciate how she handled the situation. I asked her to have Al call me... HE never did. I had to go by there a few times till he was there so I could talk to him. Called the District manager left 3 messages NO PHONE CALL BACK. Finally called Corporate and been playing phone tag with a Michelle WHO 4 WEEKS LATER nothing has been resolved.. I finally moved out but I am so disappointed in how Public Storage is handling this situation.
January 7, 2019
Google Public Storage Harrison Richmond
I have been with the public storage for bout a year now and Mr. Al has been extremely helpful. The customer service here is immaculate and would recommend this place to anyone!
December 21, 2018
Google Public Storage Camden Portmann
Incredible place man behind the desk was so helpful I am definitely staying here
December 21, 2018
Google Public Storage Jasper Brownwhitey
great place to store clean great customer service
December 20, 2018
Google Public Storage christie harris
Stopped by this PS location to make a payment, and even though I dont store my belongings here, I surely wish I had. Betsy's customer service was phenomenal! She's very warm and inviting, and has a smile that just draws you in. I enjoyed the few minutes I spent with her so much, I almost forgot I was paying a bill (lol) Keep up the great work Betsy! PS is lucky to have an employee like you.
November 28, 2018
Google Public Storage brian lewis
Mr.Al is the best there
November 12, 2018
Google Public Storage Jenna Jackson
Al is the best -- the service and attention to detail is always first class.
October 18, 2018
Google Public Storage Christina Jones
Thee wifi is good
October 13, 2018
Google Public Storage Lauren Ramputi
Great place. Clean and staff is very friendly
October 4, 2018
Google Public Storage Gymbeau Kean
QUITE INFORMATIVE,, WAS JUST LOOKING; BUT I GOT THE TOUR.. THANKS MISS BETSY..
October 2, 2018
Google Public Storage Daniel Medina
very rude from their staff after been there for a long time move out lack of customer services information if you move out from a inside unit to an outside unit with a reservation you qualify for a 50% off but they won't tell you till the momnet you finish all the paper work ,after moving all my belongings on 9/30/2018 they still charging me for the month of October .
September 26, 2018
Google Public Storage Earl Diamond
Always great service. Thank you for your help. Made my move easy.
September 19, 2018
Google Public Storage Fred Yaho
Best customer service.
August 21, 2018
Google Public Storage Evan Pardue
Fantastic Experience! Thank you Betsy for helping us find the best storage solution for our family’s things. Betsy was really helpful at showing us the different sized options & explaining everything. It was such a breeze- we started moving things into our unit almost immediately afterwards! Thanks for the fantastic experience & great storage unit- can’t wait to recommend everyone to get a unit here!
August 14, 2018
Google Public Storage Jeffrey Knox
Very clean
August 7, 2018
Google Public Storage Michael Wascom
Great place for storage. Easy to move into, and Betsy will take care of you and make sure you have everything you need.
July 27, 2018
Google Public Storage LD Campbell
Ms. Betsy is awesome in the way she handles herself. She.is personable, professional, and courteous always willing to help her customers as best she can.
July 26, 2018
Google Public Storage Shay Shay
Al is a good help and very polite I will recommend this location
June 29, 2018
Google Public Storage Tmobile 5378
Great location. Very clean and manager is very nice.
June 27, 2018
Google Public Storage luis arboleda
Great service and experience. Clean and nice establishment.
May 14, 2018
Google Public Storage Casey Rowe
Great customer service. Thank you Al! Location great as well as ease of access to units.
April 27, 2018
Google Public Storage Anna Lala
Thank you for your help - I finally found a peace of mind after talking to you in the office. Your explanations were great. You were listening to my needs and you made sure I have exactly what I need for my situation. Great service. Great people. Short review after usage: The storage is easy to rent. The prices are reasonable. Be ready to pay insurance in addition to the rent - but this is kind of not a surprise. I have been visiting my box in the storage couple of times already. Always easy to access. I was renting a unit with an AC - it was not big (5’ x 15’). It has a roof that lets the air in and it manages to contain lots of stuff. And it has a reasonable price
April 10, 2018
Google Public Storage Emanuel Padilla
One of the best experience I’ve had in years! Thanks, AL
March 29, 2018
Google Public Storage Reechel Paige
Great service.
March 14, 2018
Google Public Storage Samantha holroyd
Al was extremely helpful with our upcoming move. He provided great service, advice and exceptional pricing on our unit. Go see Al for all of your moving and storage needs!!
March 14, 2018
Google Public Storage lizeth Garcia
Outstanding customer service Elizabeth
February 24, 2018
Google Public Storage carina aguilera
Great service! Al is your man in memorial area.
February 24, 2018
Google Public Storage Tabitha Manning
Friendly
February 22, 2018
Google Public Storage Tod Portman
Wonderful place and service AL was professional and helpful and I will definitely be back thanks again
February 16, 2018
Google Public Storage bestiez sisters
Clean facility easy access
January 16, 2018
Google Public Storage Madeline Bunch
Staff was great and efficient. I was in and out in about 30 minutes including looking at the storage units.
January 13, 2018
Google Public Storage Morgan Ybarra
Al made renting a unit quick, easy, and affordable. He was so helpful and answered all of my questions. I was in and out with keys in about 15 minutes. This is a great affordable option for storage.
January 6, 2018
Google Public Storage Rhett Edwards
January 4, 2018
Google Public Storage K S
Wonderful location, fair pricing, clean facility and the service from Al make this our favorite storage location (we’ve had several over the past years.).
December 31, 2017
Google Public Storage Aurora Investments
Al provided great service and answered all my questions. Would definitely recommend this storage location!
December 28, 2017
Google Public Storage Brandon Savisky
EVERYTHING YOU'RE LOOKING FOR IN A STORAGE COMPANY, CANNOT BE FOUND HERE. Not secure. Horrible management. No concept of customer service, and simply rude. WORST. Experience. If I could give ZERO stars I would. Rented an indoor unit in August and GOT BROKEN INTO the first part on December; all the robbers had to do was pop the latch off (my lock was still locked on the latch). Management is rude, uninformed about ANY of the security features ( I asked how many cameras they had in the indoor complex and just got an "I don't know"), and the regional or district manager is as unhelpful and not interested in providing any customer service. My unit was broken into in broad daylight, in the morning, and I wasn't notified until 2:30 PM. After simply notifying me, the first thing the manger asked me was "have you had a storage unit broken into before?"...WHAT? Like this is a routine, quarterly event in everyone's life, and it's completely normal around that camp?? Not only suspicious but also not the best opening line. Basically, after not answering many of my questions while I was there I got the closing line, paraphrased, 'It happens, have a good day.' No follow up, and they will not tell you when there are break-ins, even when it on your row or even right next to yours. Roughly one month later, i got a notice that they are INCREASING the rates of my unit by $20/month (30% increase)! HA! DISGRACE of a business, and DISASTER of an experience!!!
December 27, 2017
Google Public Storage Emanuel Padilla
Good place, I recommended to everyone else
December 23, 2017
Google Public Storage Jeff Zadik
This place is great. Al is the man.
December 16, 2017
Google Public Storage Delaine Rollie
Al was such a marvelous help..
November 25, 2017
Google Public Storage Susan Smith
Reserved my room about a week ahead of time. Went I got the location to do paperwork - no surprises, no fuss. Everything went great and Al the manager or employee did a great job getting everything set up. Good price for so close to the Loop in Houston too : )
November 22, 2017
Google Public Storage Tarik Hassani
Always great service. Great location with great management.
October 31, 2017
Google Public Storage venkat krishna
Very good customer service. I appreciate.
October 9, 2017
Google Public Storage Mysteryroom Houston
This place is great. Good deals, great staff. Ask for Al, he is went above and beyond.
September 11, 2017
Google Public Storage Ron SITES
I have been with them for 12 yrs. On and off. Great place. Friendly staff.
July 26, 2017
Google Public Storage Lorri Lugrin
Al is awesome!!!
July 5, 2017
Google Public Storage Daniel C
The service from staff and location is great. Only negative is Little to no security and had 3 break ins on outside unit.
June 5, 2017
Google Public Storage Emma Flores
Very pleasant experience Al, Manager is very nice, friendly and helpful. He is certainly a people person. Glad I chose this Public Storage. It is also in a perfect location.
May 29, 2017
Google Public Storage Anne Schwinger
Al Johnson has been very helpful and is efficient in getting the paper work done. He has been a pleasure to work with.
April 6, 2017
Google Public Storage Tommy Reed
Secure location, easily accessible, nice size outdoor units... I need more tbh lol
March 5, 2017
Google Public Storage Jim Graff
I came here looking for a space Jessica was so helpful she helped me finding the right space and storage and she was very nice I have all the supplies I need for my move I wasn't getting the space today but Jessica made me change my mind and she was nothing but the best to help me
February 23, 2017
Google Public Storage Sergio DLV
Easy to get to via I10 and easy to get back on to I10
February 20, 2017
Google Public Storage Chris Fields
I've had a good experience with the manager ever since I started renting there! Nothing but the best!
February 19, 2017
Google Public Storage Cindy Davis
Jessica was awesome very helpful and very friendly and awesome and friendly I highly recommend😃😃😃😃
January 26, 2017
Google Public Storage Samsung Experience
January 23, 2017
Google Public Storage Rick Stouse
I have been at the Public Storage run by Mr. Al Johnson for 15+ years. The facility is very well run, clean, accessible, and a real credit to Mr. Johnson's management. It is one of the best Public Storage facilities around. I don't do business with someone for all this time unless they are doing something RIGHT! (The only reason I am leaving is because I am retiring, closing the business, and no longer need the space.)
December 16, 2016
Google Public Storage Antonio De Avila
December 12, 2016
Google Public Storage Steven Monroe
This public storage is a nice facility Jessica is very nice and was helpful even though I changed my mind on the space because of my move she was helpful and when I do need the space I will come to this facility!!!!
November 21, 2016
Google Public Storage Nate Zam
Great customer service. As a first time renter, Al helped explained all the details and what not-to-dos. Clean facility. Highly recommend this convenient location.
November 9, 2016
Google Public Storage Lizeth Garcia
Mr. Al is amazing. I haven't ran across such a great customer service in a long, long time. I left the place very grateful.
October 19, 2016
Google Public Storage John Kelly
I had a wonderful experience. Attendant was courteous and expedited my needs. Offered alternatives.
September 18, 2016
Google Public Storage Keith Kruelskie
Erica was super helpful! Great location. She helped me get a reservation even though it wasn't at her facility. Thanks Erica!
August 20, 2016
Google Public Storage Lucero S
August 8, 2016
Google Public Storage Farah Samavati
Al was extremely helpful and it was so nice to be helped with this wonderful man.
July 25, 2016
Google Public Storage Gail Williford
My service from Al was outstanding. He was honest enough to tell me that my furnishings would not fit in the units he had available. He helped me find another Public Storage facility. His honesty saved me great frustration and difficulty. I wish service like his was more the rule than the exception. He's my hero!
July 10, 2016
Google Public Storage Michael McBride
May 16, 2016
Google Public Storage Diana Foronda
Great service, convenient location and facility. I recommend this place.
May 7, 2016
Google Public Storage Patterson Wilhelm
Al was a great help. Very courteous. The place is very clean and well managed!
April 2, 2016
Google Public Storage Rob Parker
Great service from Al and very convenient location.
March 28, 2016
Google Public Storage Letty Gonzales
Great costumer service nice and clean
March 7, 2016
Google Public Storage aspen timberlake
Al is absolutley amazing!! Very considerate. Showed me exactly where my space would be and helped me pick out an appropriate sized unit. 5 stars Al!!!
February 29, 2016
Google Public Storage Bea Armendarez
Excellent service. Al is great!
December 29, 2015
Google Public Storage brandon seeberger
Al is a great person to deal with, always makes sure we're doing well!
December 18, 2015
Google Public Storage AL JOHNSON
November 24, 2015
Google Public Storage Mark Rooney
The personnel at this location are top notch. Will go out of their way to help you make your move easy and it is a very clean and professionally run location.
November 23, 2015
Google Public Storage David Garcia
Great service. Took care of everything I needed. Will defenitly come back. Thanks Al.
November 23, 2015
Google Public Storage robert Reyes
Nice man good service
September 30, 2015
Google Public Storage Ruby Patterson
Al is the best! Always friendly and attentive and always reminding me of supplies I might need. I always get a big "thanks" and "come back again" and I always do! Thanks Al!
August 24, 2015
Google Public Storage Sara Schroeder
We have used this facility twice because we have had such great customer service. Al is very helpful and knowledgeable about Public Storage and what your needs might be at the time. I would suggest this facility to anyone I know.
July 10, 2015
Google Public Storage Carrie Sosa
Great Customer Service! Thank you AL for being so helpful!!
June 3, 2015
Google Public Storage Julian Hernández
Al was extremely polite and kind, it'd be sweet if everyone provided such a nice customer service in H town :) The location is not packed at all and the access is very convenient and spacious. Cheers Al!
May 19, 2015
Google Public Storage Moe Z
Al was a tremendous help . Made me feel very comfortable aiding me in a quick storage rental . Will be doing further business with al and I recommend all storage employees act in the professional manner he did and took very good care of me , would give 10 stars if I could
April 30, 2015
Google Public Storage Kevin S
I came into this facility to get a short term storage unit before heading out of town for a few months, and the service I received from Mr. AL was outstanding and efficient. He gave me the good old school version of customer service that's rarely found these days and I was in and out within 30 minutes. Also, this place is in an ideal location and the premises is well kept. There's no need to look elsewhere for your storage needs because this is your place....
April 22, 2015
Google Public Storage Fallin
Jack and all the employees that work there are very professional and really go the extra mile to make sure my needs are met. They are very friendly and easy to approach with concerns. The property is clean and and safe. I am very happy with my decision. There are other storage facilities close, but the price is much higher for the same size unit on the first floor.
March 19, 2015
Google Public Storage Peter
Great experience. Elizabeth was extremely helpful. Very clean and well laid out.
February 10, 2015
Google Public Storage Andrew Jones
Highly recommend this place. The manager, Al, is the best! Even if you only come in every once in a while, he'll remember you, and he always has a smile for you! That kind of warmth and pleasantness is a very rare attribute, nowadays.
February 6, 2015
Google Public Storage Karla
Great place for storage!
January 13, 2015
Google Public Storage Betsy Haas
January 7, 2015
Google Public Storage Isaac Chu
Al is nice and friendly, and the facility is very clean. The whole experience is very pleasant.
December 16, 2014
Google Public Storage charlie salvaggio
When you go ask for Al he is awesome and will take care of you !
December 1, 2014
Google Public Storage My Realtor Freddy
Great location, great price, and best of all there's Al who makes you feel welcomed and makes everything go smoothly. There are other places a stones throw away but they do not compare. We are repeat customers and highly recommend this Public Storage.
November 28, 2014
Google Public Storage Valerie Johnson
Al is great to work with...highly recommend this property!
November 4, 2014
Google Public Storage Patrick Nicholson
Al is a very friendly manager and makes your experience memorable.
October 29, 2014
Google Public Storage Phil Chaluparambil
I would recommend using this storage facility. I'm a repeat customer mainly because of the manager, Al, who is the nicest, most helpful gentleman you will ever meet.
October 24, 2014
Google Public Storage Andrea Harrington
Very nice facility...Al especially is a super nice guy and will explain everything by detail .
October 24, 2014
Google Public Storage semaj Trotter
I had fun with mr Al and my mom he was so so nice
October 24, 2014
Google Public Storage Sonja Little
Mr. Al was and is the greatest
October 16, 2014
Google Public Storage Sunsarae Mikeska
Mr. Al is Wonderful!
August 12, 2014
Google Public Storage Kevin K
This is the best storage place I have used. The place is well maintained, clean, easy to access and the staff are very friendly and helpful. Thanks Al and co.!
June 1, 2014
Google Public Storage LaDeene Spiller-Lewis
Very courteous! Lisa was very knowledgeable and helpful in showing me my options for storing my items. After a very hectic move, she put me at ease. She's an asset to your company. Thank you!
June 1, 2014
Google Public Storage Violet A.
Lisa was very friendly and helpful when I walked into the office. She answered all the questions I had about getting a storage unit.
June 1, 2014
Google Public Storage Q Swilley
From the moment I walked through the door Lisa was very helpful. She explained all my options and addressed my concerns. I really appreciate her friendliness.
June 1, 2014
Google Public Storage Erica Strawder
Thank you Lisa for being helpful and exhibiting great customer service. I went in last week and she did everything she could possibly do to ensure I was taken care of. I will continue to do business with you guys! !!!!!!! Erica Strawder
May 30, 2014
Google Public Storage Tony Reyes
Elizabeth Great Service
May 16, 2014
Google Public Storage Ann Twait
Al is great to work with! Pleasant and very knowledgeable!!!
May 14, 2014
Google Public Storage bruce hiran
My office build out was unexpectedly delayed. I was in hurry when I came to Al at Katy Freeway and Silber Public Storage. Al was very accommodating in getting me a rental unit quickly and efficiently. He was very professional and friendly to me. Thank you very much. Bruce.
April 15, 2014
Google Public Storage Nancy E
Mr. Al was very helpful! Highly recommend this place for sotrage units.
April 13, 2014
Google Public Storage Tiffani Brown
Al is the best!!!
April 11, 2014
Google Public Storage patricia perez
walked into the business ,Elizabeth greeted me with the upmost respect and customer service ,she was exceptional , There needs to be one like Elizabeth in every store Keep up your good work.
April 11, 2014
Google Public Storage dan pham
Thank you Elizabeth, I loved your customer service! Me and my wife could not stop talking about the types of customer services there were out there and how you fell into the category of awesome! Thank you again!! Also the place was in good shape. I recommended this location to my friends.
April 10, 2014
Google Public Storage Marta Aristondo
I absolutely loved my experience with this place! They were so helpful in anyway possible the employee by the name of Elizabeth was super friendly and very knowledgeable as well as professional. I will continue to be a return customer!
April 4, 2014
Google Public Storage Alisa Perez
I walked in to the office and one of the employees Elizabeth was so helpful! She helped me as much as she could. Answered my questions best to her acknowledge, and had me amazed! I never do reviews but i had to do one for her. Thank you Elizabeth!
March 31, 2014
Google Public Storage Jess Arr
I come in with my friend to buy packing supply an Lisa help us pack it to the car. Great service
March 28, 2014
Google Public Storage Gale Ellisor
He is awesome
March 25, 2014
Google Public Storage Ron Perez
Good service, fairly accessible, and not too packed. Al was quite helpful and things went smoothly.
March 24, 2014
Google Public Storage Nicholas Brinkley
Al and Lakeshia were very awesome. Both were extremely professional, courteous, and friendly.
March 14, 2014
Google Public Storage Steven Fox
Great people here. We've used them to store business furniture for years. Property is well maintained and everyone is very friendly. Highly recommend this storage location.
March 11, 2014
Google Public Storage Stephen Garvey
Rented a space for some short term storage. Al and the staff have been very helpful. Much appreciated.
January 25, 2014
Google Public Storage Gloria Teasley
Al was awesome! He made it quick and easy. The storage is nice and clean as well.