Public Storage Self-Storage Units at 5854 San Felipe St, Houston, TX

Thomas was great, he was polite and patient, very good customer service

Customer service was attentive and informative. Thomas & Erica was helpful with giving my options for promos & locations. I chose different location based on the first month & Labor Day promo. They reserved the new location for me & I drove over to secure it. It was as simple as that! I appreciate them.

I had a great experience with Thomas. He was more than helpful upon checking in.

UPDATE!! 18 months ago.....fantastic! Clean, well managed facility. NOW... SAME! Thomas went above and beyond to make the next transition smooth. Clean and well cared for facility. Great security gates. Easy to use. Great locks. Very professional business. I recommend Thomas!

They have exceptional managers and workers. Shout out to Latonya for your great customer service thanks!!

Thomas is the best at this public Storage I highly recommend him to any customer that wants to have excellent service from and excellent customer service representative thank you so much for making my day brighter than what it was GOD bless you for all the wonderful things you do with your client’s at Public Storage on San Felipe thank you 🙏 thank you 🙏 thank you 🙏 happy Fourth of July 🇺🇸 🇺🇸 🇺🇸 🇺🇸

Thomas was great. I wanted to change to a smaller unit, and he went out of his was to accommodate.

This is my first time using any type of storage facility and I have to say the whole experience was great! Easy to reserved and locate. On move out date I had a tiny issue with my lock and Mr. Thomas the property manager came promptly to assist me. Great location, clean grounds and the rates and service were great!

Thomas is such a caring person and is always around ti help and nice to all he meets

Was assisted 5/27/23 by Thomas at 5615 Westheimer location, he was filling in at Westheimer from his typical San Felipe location. Thomas was great, fast & thourough, wasted no time in navigating through the system to get me squared away. Keep up the great work and positive attitude Thomas!

I just want to give a big thanks to the employee Dazmyne , I was very indecisive and ultimately didn’t secure a unit but she was extremely charming and answered all my questions.

Thomas was great. Thomas made my experience so easy he is very informative and customer service is 5 stars. I def will be a returning customer and happy to refer anyone to do business with him

It's a great facility in a great location. I've been coming here for a while now. The manager is a very decent person and professional.

Super helpful !! Great team

The General Manager, Thomas, is exceptional with customer focused service and went above and beyond to help me secure a storage unit. I highly recommend securing a storage at this location!

I would like say Thomas is a very great person he greeted me in a nice manner when I came to the location and he was able to assist me with all The information . The information when it comes to renting a storage unit very polite when I asked him a question about renting storage unit he was very helpful keep Up The good work Thomas

Thomas realizó un excelente servicio. Fue amable y muy preciso. Es el mejor.

Property Manager Thomas is PHENOMENAL! He’s been very helpful and very communicative ever since he became property manager at this location! He’s very understanding as well! Thankful to you Mr. Thomas.

Great manager Thomas is very helpful you need more people like him

We appreciate the grounds always being clean and quiet. Thomas the manager is great! He is always so kind and helpful to all of our questions. He truly goes above and beyond for his customers and provides excellent service.

If you like to spend your money with people who like to treat you like a high schooler and they’re on a power trip because they live upstairs in the tiny apartment, than this is the place for you. Plenty of storage units in the area many are 24 hour access . You can access your stuff anytime and won’t bother the man upstairs sleeping with his family at 9 PM. Leave this business alone so this man can have a home here with his family and take your money to a proper storage unit. I was only going to moving unit within the property but the manager made me make up my mind to move out completely. I don’t take being lectured lightly. I’ll just take my money somewhere else.When I first became a customer here I kept being pressured to leave a review. I’m so glad I waited to see how they actually treat customers. Don’t yell at and lecture customers because they’re disturbing your sleep at a place of business.

Thomas is the manager of this location, and he is exceptional at delivering a great customer experience. He has taken calls 5 minutes before closing and is at the location before its time to open for business. I would highly recommend this location for your storage needs.

Thomas was a great help to me. He is very friendly and knowledgable when it came to answering all my questions about renting a unit

This review is based off my experience in the middle of moving and getting in the gate after having trouble with my code. Thomas the property manager saw me and my movers struggling to get in the gate and quickly came to my aid. What a blessing!!!!! Please note that this location office opens at 9:30 AM and Thomas assisted me prior to the location even opening. I am so grateful!!! Thomas was able to help me not only get into the gate but also into the correct unit. Thomas was helpful, patient and empathetic! He made what seems like a stressful situation a more seamless situation and I am extremely grateful!!! Thank you Thomas!! 10/10 would recommend!!!

just rented a unit for storage as my office is being remodeled and new carpet is being installed. Thomas made the whole thing extremely easy and even moved my unit closer to the elevator for quick and convienent access. My back really appreciated it while I was moving everything in. Thanks again!

I just left Mr Thomas location and he help me out on some items I needed to buy

Yesterday I came in to buy some boxes Thomas was very helpful

The most important thing to know is A. Their premises are clean and B. You’ll be receiving at minimum, a $13 increase right at the 6-month tenancy mark. Let this be a very temporary thing. Long term is unimaginable with 2-projected increases in a year. They did not improve service, they have not replaced the only 2 working carts, I’ve seen nothing but more money exiting my purse.

I had a unit here and managed to move to a smaller unit easily. Thomas was incredibly helpful and I would recommend the facility.

I have been a client at this facility for several years. Thomas has only been the manager here for 1-2 years I think. He is SUPERB! He is not only friendly and professional but he is extremely helpful, as in finding the best solution for your needs and most efficient way to provide services! He knows his stuff!!

Thomas is the manager I dealt with and he is extremely helpful and knowledgeable.

Thomas was professional and extremely helpful! Great service

This storage facility is top notch, the process of getting a unit set up is absolutely seamless. I received great customer service from the staff especially from the Facility Manager, Thomas. I would definitely recommend this location to anyone in the market for a storage unit.

Ended up renting a unit here because of staff like Marissa and Thomas. Very welcoming and patient. The customer service and communication helps ease my worries when placing my belongings in this location. I really appreciate the time and careful attention they gave me and my partner.

Great location Thomas has been the been the manager in the year here

Thomas was most courteous and professional. Even though the office was closing, he still gave me the time and allowed me to move my stuff in. He was patient as I tried to figure out the size of storage locker I needed. Thank you Thomas, you provided excellent customer service.

Rented an inside climate controlled unit. Found out there is no light inside the unit after paying and moving the first load. Not good. It's difficult to see using just the hall lights.

Thomas was very helpful. I signed up online and there ended up being some issues, he was nothing be helpful and made sure to take care of the problem immediately. He was very polite and even went out of his way to make sure my unit was locked, when I left my keys there. Would definitely recommend, great customer service!

Thank you Thomas you were a big help with our move in and questions

Thomas was really nice and helpful. Very clean and affordable.

Thanks You Thomas for your help with rent

Excelente consumer service. Immaculate and well taken care of place. Also easy to find the units. Thank you.

Great customer service. Keep up the good work 😃

No one is ever onsite. Can never buy supplies.

Joy was very helpful and nice .She answered all my questions and gave me great quality customer service .GREAT LOCATION.

I came in to check for a unit and Ms. Anquie was very helpful and provided great service she was able to find me the perfect space at another locations I would recommend this location to anyone who looking for a clean safe and friendly place to keep their things.

Anquie! was everything, she was so helpful an knowledgeable with all the questions I had. She was so sweet and had patience with me, thank you Anquie for providing me with easy and fast process. I’ll definitely recommend this store.

Ms. Anquie was so helpful and very professional when showing a storage unit to me. I would recommend this public storage to anyone looking for great customer service.

Great customer service. Clean facility and easy to access. Very helpful and courteous service. Painless process. Anquie was informative, polite, extremely helpful, efficient, and very pleasant to deal with!

I went there to purchase a storage unit and was greeted and taken care of by Anquie. She was amazing and very friendly I would recommend you guys too go through her for all your storage needs she will get you right in a timely manner and bring great vibes as soon as you enter. Definitely will be recommending her again too my friends and family

Anquie has great customer service. Shes really awesome. Really help out with any questions or concerns. Thank you for your service and having awesome customer service. We appreciate you.

Thank you so much Anquie for the amazing service quick and efficient!

we need more people like anquie in the world!! she was very informative about everything and made my process so easy thank you anquie for your service!

That's where i keep my gold.and 🍷

Came in this morning and secured the perfect storage unit in no time. Anquie was very helpful and knowledgeable. I received a short tour and then quickly secured a unit.

Came in to see if could store my Rv , Anquie was very helpful in assisting me. She took her time to show me the space an allowed me to measure the height, to see if the space would work for me. unfortunately it didn't, but Anquie customer service skills was outstanding when she offered to see availability at other location that would fit my needs. She found me a location near by. thank you, Anquie for all your help on today! I would definitely recommend This public storage location 👍 (height? 1/2 feet by the way)

Faisal was awesome! Great place when I needed storage. Super friendly and you can get to your unit during the open hours through an app which was convenient!

Faisal was extremely helpful with us every time I contact the office, and when we were moving out.

Excellent! friendly service provided by Manager Faisal.

This is my first time getting a storage unit. Faisal was so kind and very helpful. He even remembered the details from our conversation for my appointment. The facility is really clean and it's easy to find your unit. Looking forward to renting here.

Please acknowledge Mr. Faisal for his accomodations and outstanding professional assistance with kind and courteous service.

Had a quick and great experience at this location. Faisal was very helpful, detailed, and answered all my questions. Thank you Faisal for taking the time to show me the unit and make sure I was a satisfied customer before I made my reservation.

Faisal is very professional, helpful and courteous, solved my problem though I rent at other location.

Faisal was great.

Faisal was very helpful for paying my bill and setting up my remote access even though my actual unit is at another location.

Faisal was totally helpful and very pleasant. Great customer service.

Excellent, Faisal is very helpful.

Faisal was very kind and helpful! Best experience I have had at a storage place. Thanks again

Faisak was very helpful. Good customer service.

Faisal was super helpful and explained everything so I was able to pick the perfect unit for my needs. Prices were reasonable for the space.

Great service by Faisal.

Faisal was ver helpful and has amazing customer service and patience! THANK YOU!!

Fasial did a excellent job helping thanks

Faisal was exceptional and he went above and beyond for us to find a perfect unit.I thank him very much.

Great place to store. Faisal helped find storage and set up account.

Faisal is always helpful

Faisal was very helpful and great to work with!

Faisal helped me a lot in finding the right storage unit. Great customer service.

Fasisal was very helpful took the time to show me around and had very good communication with everything i needed to know … if i ever need another storage i will be coming back here

Execellent service by Faisal.

Joy has been very helpful and provided me with all the information I needed. Excellent customer service. Look forward to coming back here and would definitely recommend this location.

Faisal has been the greatest help. I hope he stays here.

Faisal was nice and courteous, answered all my questions. I appreciate the business.

Faisal was great & very knowledgeable! He even helped me moved somethings out of my car because I was alone. I highly recommend this place!!!

Faisal was the best property manager I could ask for. He helped me set everything up quickly and easily. I wouldn’t go anywhere else. Highly recommended

Exceptional service by a very nice manager Faisal.

Faisal was a great help and got me the best unit for my money

Great service nice people Faisal is great

Faisal has the best customer service, he is friendly and knowledgeable. My wife and I are very happy. Ask for him and get an outstanding storage space experience today!

Super fast service ! Friendly staff ! Thanks to Faisal.

Faisal great costumer service

Requires masks. Going down the street to another storage facility. You have plenty of other choices nearby.

Faisal is great!!!

Mr Faisal was very helpful, kind . Walked me throug the procedure to set up an ap, & set up the account

Great Service Thanks Faisal

Faisal was a great help. Quick and efficient but professional as well!

Mr. Faisal was great to work with. Very knowledgeable and helpful!

Mr. Faisal was great to work with! He made the process quick and easy. He explained the process clearly and was very helpful! Latisha Ferguson

Friendly service by Faisal.

Faisal is the best!! Staff is really nice and professional!! It’s been two phenomenal years!

Faisal was amazing and patient. He walk me to the steps to make an easy and convinient choice. Thank you

Faisal was very helpful and sweet the entire time. Highly recommend!

Faisal is always so helpful and informative!

Grea customer service. Faisal was very nice and helpful.

Faisal was very helpful in picking boxes and in handling administrative matters regarding my accoun today.

Mahesh is an excellent manager; he goes above and beyond to help you. The property is always clean and safe. Faisal was very helpful in setting my account for my app so I could have wireless gate access. He is always ready to help with smile.

Faisal was very great and very helpful to me. I love this location and I recommend it to everyone.

Great storage. Faisal was great to deal with. Highly recommend.

Faisal provided a very good support and very good service

Used this PS location for about a year with no issues. Easy and convenient. Safe storage spaces and good access hours. Thank you Feizel!

This storage facility is clean and has basically everything you could want in a storage facility. I had a billing problem but they resolved it. I would definitely use Public Storage again.

Multiple units burglarized in late January 2021. The Public Storage management contacted my business partner to inform her that there was a burglary and to evaluate the damages. We arrived to find over a dozen interior units had their doors ripped off and the units' contents thrown into the hall. After the inventory we found multiple items had been taken The management team was apologetic but unhelpful to the extent of stonewalling. Getting the police report became a full-time job and the insurance claim became unpaid overtime. Public Storage requires an insurance program that refuses to accept the claim and has stated that the management did not report the incident properly to HPD.

Mr Faisal’s customer service was excellent; he took his time to tour the facility with us. He was kind, very helpful, and knowledgeable. I highly recommend this particular location.

Faisal is very helpful. Customer services exceeds any other public storage facility I’ve paid my out of state storage. I drove 20 mins to location when there is one right next door to my business.

Faisal was a Great Help!

Service was easy and quick! Faisal was very helpful.

Faisal was so helpful. Thank you

Faisal is great abs the facility is very nice! I would recommend to anyone.

Faisal at the Fountainview location is a A1 manager. He has been at this location for years. He remembers all of his storage renter’s and is super helpful. He personalizes your experience and always takes care of problems. He always returns calls. Elbow hugs and a shout out to great customer service.

Faisal was extremely helpful, providing most needed suggestions to complete the registration.

Faisal was extremely helpful in guiding me to the right storage unit that fit my needs and also provided me with a location that works out better for my location. Rick

Faisal helped me find a space. Thank you

Excellent experience! Loved it here for my short stay

Faisal was incredible and efficient with handling my storage business. He was fast, knowledgeable and treated every customer with respect and patience. Considering how much this neighborhood considers themselves "important", regardless of one status he remained to treat each customer evenly and that's important these days.

Excellent, helpful and quick service provided Faisal.

Highly recommend this location, Joy was incredible and rendered help very promptly and courteously!!!!! Joy has incredible customer service skills and business knowledge to assist, Simply the Best!!!!!

Faisal was very helpful and attentive to our concerns. He was patient to show us all the options and found the best fit for us. He was kind and efficient at the same time.

Faisal is the best! So helpful!!!

Faisal is amazing helped me tremendously made my life easy

Faisal my boy! Helped me find a good space at a good rate! Need more people like this!

Faisal was very good and good rates

Great service and knowledge of products. Faisal is most helpful.

Faisal is the man! He has always been incredibly helpful and knowledgeable. But in addition he is true gentlemen. I would have changed storage facilities long ago if not for him. Thank you, Faisal.

Faisal Ishaque (Manager) was a tremendous help to our move and make the process much easier than it might have been with out personal help. He helped us find the right sized unit of the first floor and assisted the moving team in squaring away the process. Faisal was a very nice surprise to our move to Houston.

Faisal is AMAZING. Come here to store your things!!!

Great Service and Mr. Faisal was very nice.

Falsely was so helpful and very genuine helpfulness with my needs. Would recommend public storage and Faisel to anyone that needs storage needs.

Faisal was excellent at navigating me through the process of renting my space. I highly recommend this location!

Received best service in Storage business in Houston by Faisal.

Joy was so nice and easy to work with. Thanks very much Joy

Faisal and Joknee are very professional and patient. I was very pleased with the service

Faisal made the process very smooth and easy! Thank you Faisal!

Great place to buy moving supplies and boxes. Faisal is very helpful

Walk in and received assistance by Faisal though this location was sold out. This employee of Public Storage went out of his way took the time to explain, advise and help to find the right available unit. So thankful for Mr. Faisal helping me out since I am not familiar with the area. Thank you so much Mr. Faisal.

Faisal was very helpful to us in finding a unit even though he didn't have one at his property.

Faisal was very helpful and patient

Faisal did an excellent service!!

Faisal was wonderful! Very informative and walked me thru it all.

Excellent service! 5 stars! Faisal was of great help!

Great location , great staff, and great prices

Mr Faisal is very helpful

Faisal great customer service

This storage is at a great location, safe, and clean. It has excellent customer service. It is very convenient to check in, and offers great products to ease the packing and moving. Highly recommended!

Mahesh is the manager that helped me with each of my experiences to get a storage unit. I talk to him often when I visit my storage and he is ALWAYS helpful. The business office and grounds stay clean and easy to access.

We have been renting storage space here for 2+ years and it’s been a great experience. Mahesh is great to deal with also very accommodating. I’d recommend this location to anyone.

5 star customer service I had a very pleasant experience at this location. Mahesh was wonderful and thorough in helping me find the right unit for me. Process was took 15-20 mins max. Safest storage location in area for sure.

Convenient location, great service!! Mahesh provided excellent customer service and was thorough with the details.

Mahesh totally helped me get set up with a last minute unit just hours before my flight. He was very helpful and a true professional when it comes to customer service.

Mr Mahesh is a very nice and helpful person .I appreciate his friendly cooperation and great customer services to find a parking space for my vehicle.

Well kept.

10/10 Janesha was very helpful!

I have been a customer for about two years. I am very happy overall, especially, the manager Mahesh’s kindness and attention to quality and service. Keep up the good work!

Excellent service form jaresh

Mr. Mahesh is outstanding and his service is awesome he always helps me out and is very helpful toward my storage!

Jenesha , was Super Helpful !! She informed me of options I did not know were available, that saved the Day.. She was a game Changer ! Super Service at this Public Storage!

This is the absolute worst storage location I’ve ever dealt with. I’ve had to to deal with various storage companies for personal & professional needs over the last 15+ years and this is by far the worst. First, they’re never in the office. I’ve tried to stop on numerous occasions for different things over the year or more I stored there. Never there... Second, they have horrible follow up. Unless you’re a new renter you won’t hear from them. Third, they’re crooked. I no longer had a need for my storage unit & I called & talked to the manager. No problem he said, just come in during office hours & we’ll do the walk through to move you out. That was early September...not wanting to pay for October, I got everything moved out. Then THREE times in less than 2 weeks I stopped by the office during business hours and no one was there. That is in addition to several phone calls & emails to try to schedule a time...NOTHING. Finally, after not hearing anything on oct 6 I entered the gate & took pictures of my empty unit to email to them since they don’t actually work during office hours. I called & emailed again & again...nothing. Then they tried to bill me for October even though I tried to do the walk through several times. After 4 more calls I was able to speak to the on-site manager, who was VERY rude, saying I needed to go during business hours when they were there & he would escalate it to his boss. After not hearing anything for a few days I called customer service, the “regional”, emailed through the website...literally crickets. I should have gotten a call 2 months ago. Stay away from this location...they’re scammers & the manager will lie about being there during when he really isn’t.

Good customer service from mahesh Amazing management

im there almost everyday getting things in and out for my job and i always run into mahesh and its great to have such a welcoming person working there definitely appreciate his management !

I went there couple of weeks ago and they had the best costumer services ever. Mr Mahesh was so nice and informative. He made sure that I had I the information that I needed and gave us a tour around the build. He was so sweet that he made my day.

Mr.Mahesh was very helpful and friendly. He helped with the whole process. Great customer service. Would definitely recommend!!

Maheslt is very helpful.

Mr.. Mahesh was very helpful, polite, and professional. great customer service. enjoyed the experience. thanks

excellent facility with professional top notch manager, Mahesh Highly recommend.

Mahesh, is so friendly and helpful, if I need storage N the future, I’ll b back!

Mahesh was very helpful, informative and kind. He always has a smile on his face.

Great location here. In particular, Mahesh is very helpful and friendly! That kind of above and beyond customer service is greatly appreciated in today’s world. Thank you Mahesh!

Mahesh is so amazing! He helped me look at different unit options and weighed out what would be best for me. Great storage location!

Mahesh is a wonderful property manager. I have been at this property for 8 years. It’s secure, clean and never floods. I wouldn’t store my belongings anywhere else.

Mahesh helped me with renting my storage unit and was very nice.

I came to complete my storage unit, and Mr Mahesh was so very helpful with me and helped me complete the whole process. He is a very funny, and caring gentleman. I do recommend this location very highly to everyone.

Janesha was very helpful and friendly. Gave me plenty of advice as it was my first time getting a storage unit. Would recommend this location.

My five stars go to Mahesh! He welcomed us into the leasing office with a big smile and recommendations of the storage unit we needed. Mahesh explained everything throughly and with the best attitude

Jenesha was awesome and very helpful! Glad to be here

Very fast and painless service. Reserved my unit with Jenesha and had the keys in 10 minutes. Definitely recommend.

Mahesh was very helpful in getting my storage unit established. I was disappointed that I got all excited about the storage unit and the price and was signing up . . . and then there were all the added fees, particularly the insurance. And it was a hassle to cancel the insurance.

I can into Public Storage, needing a storage, and Ms Janesha was very helpful, she knew about the property as well. She is very professional, I do highly recommend coming to this location. 😍

I would like to thank Jenesha for being so helpful with my new storage she explained everything right down to the detail above and beyond employee I truly recommend her for remarkable service.

Always awesome staff and great clean location. Never had any problems and been using them for over a year.

Best place to rent from ! Mahesh took more time then most would have to get the right unit ! He is soo inviting and welcoming ! Need a place for my Jeep top and he made it happen ! Thank you Mahesh you are truly kind person and the world needs more like you sir !!!

mr mashesh is being a really nice person he likes to help you any way he can ! thanks

Mahesh was our property manager at this location and we were very happy with our service. He was always polite, professional and welcoming. To us he became a very welcoming face during tough and trying times. He always made us laugh and made us feel welcome on property. As far as the property is concerned well it's a storage unit, lol. I can say it was clean and very well maintained. Unlike other storage unit companies public storage takes pride in maintaining their properties. Only cons I see to utilizing public storage was their time constraints on entry and exiting of the property. You have to be off property by 6 pm. That is a good thing and a burden. As we need to plan accordingly. Outside of that it was very well maintained and properly staffed. Will use them again.

Mahesh, was great! Fastest and easiest check out ever. Always friendly and helpful.!!

Ridiculous. Called them with an enquirer for the smallest payment for a walk-in storage to store a few boxes. Two reps in a raw wasted my time with annoying questions and tried to push whatever they believe is “the best deal”. Neither one was able to understand that I was looking for the smallest monthly amount, not the $ per ft.

Best storage facility in the area. Very clean. Mahesh is the best!!! He made my rental process very easy and quickly. Highly recommend.

Great location, fair prices and wonderful customer service. Mahesh is kind and professional! I highly recommend them!

Mr Mahesh is a very kind and patient person, he helped us decide which winery to choose, I offer very good service. I hope everything goes well with my rental. Thank you.

Very good service from Mahesh... thorough, professional, and very helpful...:)

Jenesha was helpful, friendly and efficient. Highly recommend this location.

Best customer service I've ever had at Public storage location! Mahesh was friendly and helpful on the phone and in-person when we arrived to size up the trailers and U-Box. He answered all our questions and made sure we didn't leave with any uncertainty. No pressure, just exceptional customer service, which was very unexpected for an independent Public storage renter. We will DEFINITELY be coming back here when its time to move, and you should too!

Mahesh is very helpful and amazing customer service. Great storage facility

Eventhough I literally lost everything I had after 2 months of renting because I got behind and my unit was auctioned... Mahesh was consistently even tempered, mild mannered, and very thorough. I can't say the same for the others I encountered, Mahesh provided some of the best customer service I have received in years.

Had units here for 4 years, all went well. Mahesh is so very nice, and super easy to deal with!! Easy in/out. Well kept facility. Convenient location!

Mahesh is so pleasant!! He made the move in and move out process for my storage unit so fast and easy!! I will be returning!! :)

I stopped in for some moving supplies. The store was neat, clean and well organized. Mahesh greeted me immediately and got me to exactly what I needed without trying to oversell me things I didn't need. He even carried boxes to my car. This facility and Mahesh are fantastic!

Mr Mashesh was very helpful I was in and out very good and helpful person

Mahesh was so nice and very respectful. Will definently be returning to his store.

Mahesh is a very nice guy.

Jenesha was very helpful finding me a unit today!

Mahesh was very nice and quite a salesman. I ended up getting a storage locker larger than anticipated, a "special lock" that the unit requires, and several other items I did not need or really want, Looking back I feel like I got swindled because he was so nice. Now I have a storage locker too big for my needs, a lock that costs $5 on Amazon that I paid $20 for and a couple other additional items I really didn't need. On the bright side, the units look clean and easily accessible.

Mahesh was very helpful and so nice when I closed it out my storage unit after 5 years at this location. He explained the simple procedure ahead of time so I was prepared and executed it efficiently and with a smile!

Public Storage is a good place to store

Mahesh was so pleasant and helpful! He patiently talked me through the steps I needed to take to resolve an issue I had created. Great customer service!

Mahesh was a kind person that made the process easy to do.

Great service, Mahesh has always gone above and beyond customer service. Very safe and clean facility. Highly recomend.

Great service from Mahesh. He was very helpful and thorough. I love the location and the property is really nice and clean.

Mahesh was very knowledgeable and helped us choose the right unit for our storage needs. The facility is clean and secure. Go see Mahesh for all your storage needs!

The area is very clean and the hours are made for people who need to go into their units morning or late night. A really nice community vibe.The staff is very nice and Mahesh is excellent, a very decent and good person who has the customer as his priority. Really like the people who work in it.

A brief note to thank Mahesh for taking the time working with us to locate the proper unit for our items. Many storage companies are not so different but he takes the time to answer questions and is very personable.

Mehesh helped us determine what we needed, showed us different options and is great to work with through the whole process.

Mahesh is a kind person who is thorough explaining the details of all the storage needs and policies. He is very sincere and his approach demonstrates he is professional in his job and is proud of Public Storage and its service to the clients.

The best property mánager mahesh excelent quality the best one jet

Exelent manager such a good quality

Mahesh is probably managing

Mahesh

Love mehesh great and helpful guy..

Mahesh went above and beyond both at move in and when I checked out of the unit. Can’t recommend enough!!

The gentleman who took care of us could not be more professional and personable. Was helping my son and his wife move and he couldn't have been of more help. Public Storage could not have a more dedicated helpful employee. I will continue to use Public Storage because of him!

Latoya is awesome! I called and had a couple of issues and she assisted with fixing them. I really appreciate you. Job well done

Friendly staff, great location..

Update: Q is awesome! She was a huge help when I needed to get my lock replaced and was always friendly. I also had to go back the next day to work on the second unit. Mahesh was there and was friendly and accommodating. I highly recommend Public Storage - San Felipe to anyone looking for a unit!

We are very happy with Mahesh, he is very friendly and helpful, The location is very convenient, clean and safe. I am very happy with the service. I highly recommend Public Storage!!

Mahesh was very polite and helpful. The Public Storage facility was clean and well kept. Mahesh went over and above to assist me in making sure the price quoted online and the price I paid was the same. Appreciate the information he gave regarding the facility, making sure I knew the hours and that my code worked before I left. Very happy

Lawrencia was awesome!! She went over and beyond to satisfy my every need!!

Mashesh was kind and very helpful.

Although there are no discounts to a storage unit, Mahesh was very kind as to giving me cookies for my birthday. I I’m grateful for his gesture.

Mahesh, is a swell guy

Mahesh is awsome

Great location and great service from Mahesh. Thank you Mahesh.

Mahesh is a really good customer service representative, I enjoyed my experience overall. He was very helpful in answering all of my questions in a timely and professional manner. Would recommend to anyone in need of a storage at this location.

Facial was great! Very informative, took the time to show me options and kind.

Faisal was very helpful, property is clean.

This facility it’s on great conditions and always clean I love to come and see Mr Faisal who always have a professional and impecable sense of service! Always have a great attitude and sense of service.

Faisal. Was very nice and helpful

Faisal is awesome!

Great Customsr Service. Mr. Faisal helped me get set in my new storage. Thank you.

Faisal was great! He helped me find the unit I needed and was very efficient. Highly recommend!

Faisal was very helpful

Faisal was very helpful in getting us setup with a unit as well as with answering any questions along the way

Swift change executed by Faisal!

Management here can’t seem to get it together. It changes over to frequently and prices change all the time. Moved my stuff out and so glad that I don’t have to store it here any longer. The move in specials aren’t bad but don’t stay too long or you’ll end up being victim to a random price increase.

Faisal was very helpful and amazing, I recommend anyone to go to this location!

Faisal was extremely helpful today, he was very knowledgeable of the prices and able to help me with all my issues for the day! Very happy and will be recommending it to others. Also it was very clean and organized! Thank you for your service!

Faisal was great! The whole proccess was done in a timely fashion and he explained everything to me thoroughly, first time using public storage and won't be the last thanks guys!!

Good service

Do they carry packing supplies

Thanks Faisal did a great job! Very professional!

Very positive experience. They were very informative about my options.

Need more space

Faisal was very friendly and professional and help with anything I needed. If you need a storage then I highly recommend this place.

Faisal was thorough and efficient! Excellent experience, no nonsense!

This storage facility is excellent. Faisal was excellent in his ability to provide information with my billing needs. I left there satisfied and more informed.

Faisal was incredibly helpful and made overall process smooth and stress free. Property is extremely clean!

Faisal was great! I’ve never actually rented a storage unit but he was most helpful and had me in and out in no time! Offered to set up my unit with floor covering for me so that it’s move in ready when I am ready!

Faisal at public storage is the ultimate professional and I highly recommend anyone to do business with him and his public storage location

Faisal is a great manager! He helped me move into my new unit! Worked real hard to get around the computer glitches that were preventing me from getting another unit. Made me move into another unit only to find later that they kept the same price advertised for the unit I left! Could have just made it easy on me just to sign a new contract with the new price and stayed in the same unit!

Faisal gave me quick and efficient service! Thank you.

Faisal was very professional and extremely helpful! Thank you!

Faisal is great to work with and very knowledgeable and honest. Totally recommend doing business with there friendly and courteous staff. Five stars all the way!! Very clean and safe ran facility. Great location as well. Best storage facility thisside of town.

We went to this storage today to make a payment and Faisal helped us. He is very nice and helpful. He told us good stuff that I need to know and he is really nice and friendly.

Good service always by Faisal very happy with my parking space.

Faisal was very helpful. He gave us all the information we needed and was speedy!

Just had a great experience with Faisal! Definitely recommend their services!

Faisal was very helpful, showed me the spaces and explained everything very clear. The location is great also, easy access in and out. Great storage!

Faisal was incredibly helpful and knowledgeable in helping me find what I needed! I can not thank him enough! Highly suggest coming here if you need to store anything!

Faisal was very helpful!

Faisal helped me explain everything clearly, very kind and professional. I had this storage for 3 years.

Jasmine was very polite. She showed me excellent customer service.

Faisal very awesome person who is very helpful and extremely accomodating!!!

Faisal was so Amazing just aa great help if it wasnt for him being so considerate waiting on me today i really dont know what i wpuld have done with my belongings tonight...Thank you so much Faisal for all of your help and amazing customer service!!

Friendly service, prompt, attention to detail from Faisal.

FAISAL has been very helpful in my renting, I struggled for a few days with other storages but he got the help needed, thanks 100% referred location !

Faisel provided excellent customer service and treated me with all of the respect of an old friend. Top Notch service!! 5 stars!!

Faisal is very welcoming . Found what i was looking for

Faisal was very courteous. He went above and beyond to make sure he met my storage needs.

Faisal provided great service. Thanks!

Great service. Easy to rent and move out from. Faisal was very accommodating during my move out.

Well run facility and Faisal provides outstanding customer service.

Faisel provided a great registration and sign up experience

Faisal provided an excellent service

Tarmara Carpenter is very loyal and very respectful and so down to earth, she treated me so kindly

Tamara was great on helping me with my service.

I do my payments at this location every month and Mr. Faisal is always kind and ready to assist with any questions I have...

Great experience working manager Faisal! Very professional and a pleasure dealing with him.

The customer service is great here. Faisal was quick to identify the space we would need, was concerned about us having to walk in the sprinkling rain, showed us the exact space that turned out to be just what we thought we needed, and then tried to make sure that we had everything we needed to make our move into storage a good fit. Turns out, we may need to add another space, but we're happy to do it here!

Great experience with front office. Property is always clean. Faisal is great to work with.

The service was good. Faisal was nice and friendly.

Went in to take care of bill and Faisal helped me out tremendously. Nice place

Faisal provided very good service

Faisal gave me excellent service.

Faisal was helpful and polite and very thorough in explaining the everything to me for my first storage rental experience!

Faisal was very helpful and extremely informative! Highly recommend anyone to ask for him with regards to your storage needs! Thanks Public Storage!

Faisal did a great job and provided a great service. Very happy. Thank you!

The storage units are great and clean. Faisal is always very helpful and accommodating. Great service and convenient place to store everything!

The service was great Faisal made the process easy and fast.

Faisal great！

Faisal is amazing! He got me all set up and made sure my unit had everything I needed and then some. Great experience and will continue to use this place in he future! Best storage place in Houston.

Hello, This is a great storage facility, great location, and most of all - great employees. Both Tashae J. and Faisal are courteous, knowledgeable, and very professional. I recommend this Public Storage very much. Regards, Mr. S Smith

Great customer service, Faisal was very friendly answered all of my question.

Faisal is super helpful.

I AM Lucky to Rent space here got a great deal $1 and manager Faisal is very efficient and kind person

Excellent customer service by Faisal

Very nice place and friendly man (Faisal)

Faisal was very helpful in showing the space and very efficient in completing the paperwork. Highly recommend this Public Storage location.

Great service from Faisal and good property conditions

Faisal was very professional and got me setup in no time. The place is convenient, clean, and secure with great customer service!

Faisal was extremely professional and helpful in helping me with my storage/moving needs. He gave detailed answers and was more than willing to help find the right size storage unit to accommodate my stuff. Would definitely recommend this location if you need storage.

Great working with Faisal! He was very helping in setting up my storage space.

Faisal made the process so simple and went above and beyond to get me all situated! Great rates and deals if you are a student!

Faisal was incredible and very helpful and informative. Thank you very much

Faisal is friendly snd helpful always

Faisal the manager is always helpful

The manager of this location his name is Faisal - ask for him! - he is hands down the best and most pleasant, helpful, flexible and professional person I have ever interacted with in terms of storage and maybe even as good as the best I've worked with including hospitality, retail, financial services, etc. His customer service sets a very high bar and he makes trekking to and from my storage unit an enjoyable experience! Thank you Faisal!

Faisal is very helpful and the units are clean and well maintained. A pleasure to use this facility

Faisal was a great help with all my needs.

Mr. Faisal gave us an extraordinary service THANKS A LOT

Great mánager, helpful and nice!

Great service from faisal. Great community

Faisal provided good service. Clean property.

FAISAL WAS VERY HELPFUL AN PROFESSIONAL.

Faisal was great to work with when I was renting a covered parking space. He answered all questions that I had very clearly and was very polite.

Excellent service by Faisal

Faisal was super helpful, great facility!

Great experience. Faisal helped me with everything I needed. Will be back for sure.

Facility was clean, staff was polite and friendly and I got the first month for $1.

Faisal

They are friendly and so helpful. They spent time with me when I took the measurements of all I needed to store and helped me figure out the smallest unit I could fit into. There was always someone at the desk available to help me.

Faisal was extremely friendly, efficient and helpful.

LaToya and Erica was very helpful and kind, I came in for boxes and they were very helpful

I was looking for a truck to rent for my move, and while I just found out that Public Storage no longer rents vehicles, the girls at this location (Latoya and Erika) were super helpful in helping me find a place that DOES. It's nice to see that you have people willing to help you even if you aren't buying anything from them. Plus. They're hilarious.

Mr Faisal is a very helpful man. Excelent customer service. He allways looks for a very good rate. 100 % recommended. I am very satisfied with this Public Storage.

Faisal is quite helpful to help me find best option at Public Storage

My wife and I having been using the Public Storage on San Felipe for 10 years. The manager, Faisal, has been a great help over the years. When we needed a smaller storage unit or additional storage, on short notice, he has always helped us. We enjoy using Public Storage.

Faisal, do great his job! Very friendly and his assistance help me to chose and get exactly what I need it! Thank you so much for all you do Faisal! Roa

Faisal at 5854 San Felipe has helped me twice. I moved out of a large unit in August, 2016. In December 2016 I returned for a small unit. Faisal was most accommodating both times. I am glad he is here and in my neighborhood. JFGG

Eric was awesome with all herhelp

Faisal has excellent customer service attitude & approach and is very hands on. We continue to be return customers.

Faisal has helped me to find the right unite for my vehicle . He provided me all the necessary information regarding price, payment method, property safety, main door security code etc . I was so happy with His services provided to me.

Faisal is a liar. He said they would refund me the prorated rent when I move out. But they won't. He asked me to write a positive comment for him when I checked in which I did for courtesy. So don't trust those four or five star comments. Won't do business with public storage anymore.

Excellent service Mr. Faisal.

We cannot be more happy with the help of Erica over at public storage thank you very much for your help she is outstanding

This is the best storage unit in Houston, TX possibly the world. The manager Faisal is very helpful, courteous, and kind. The staff Erica, Dee, and Faisal keep the premises very clean, well lit, and safe. I have seen a few storage units in my day, and this particular location sets the bar for storage unit facilities everywhere. Facility has state of the art security systems so you can rest assured that your belongings are stored safe and sound. If you are looking for the best storage unit ever call Faisal and get to Public Storage.

Faisal was very professional and explained the terms plainly!

Erica was extremely helpful and polite. I went in to buy some supplies and she directed me to exactly what I needed. The systems were down but that wasn't a problem so I just paid in cash. I'll be sure to come back if I ever decide to rent a unit or buy more supplies.

Faisal is friendly and welcoming, showing the space around the facility! Recommended here with lower rate

Faisal was such great help, highly recommended.

Faisal was great and very professional. Calling to confirm appointments was very helpful too. Especially with a busy work schedule. Very organized too.:)

Good service

Faisal and Dy were great. Awesome place. Rent here

Faisal was very helpful and professional thanks

Mr.Faisal was very helpful in explaining about the property and guiding to take correct decisions. I highly recommend.

Faisal was very helpful with me

Faisal was an excellent help in showing the property and making sure I thoroughly understood the amount of space I would be renting !!!

I came to this property to rent a space. Duly made sure I got the best size unit at a great price! Would recommend this property to anyone!

Best storage experience ever! The facilities are clean and secure; Dy's customer service was THROUGH the roof. Overall, it was a pleasant experience. I walked away being a happier person.

Amazing service and help! Faisal helped me and answered all my questions. Gave me the best deal he could find!