Public Storage Self-Storage Units at 5323 Milwee Street, Houston, TX

I’m sure most of these reviews are fake or posted by employees, the only time I ever received good customer service was when I opened my account… as much money as they charge a month, you’d think the company could afford to pay for employees with a better attitude. Renters of unit #1392 beware, the restrooms were never open, one of the very few times the restroom was open I saw a homeless person washing themselves, so much for a gate and door code!!!! Every time I visited my storage I was attacked by fleas in the hallways, as I moved out I mentioned this to the front desk and said “okay I’m not going to walk and check the unit if it’s vacant if there are fleas” then assured that I’d get a refund since I moved out before the month was over but I called their corporate office and said there is no refund.

I've been a customer at milwee location for almost a year and a half. The property is always clean. Great customer service. The ladies tatyiana and Tyra are very helpful and nice. Everytime I'm on the property they're always cleaning and helpincustomers. I highly recommend this location. The rest room is always clean smells like my home.great job ladies

Tatyana is very helpful when we purchased the storage space. After a few weeks when we had problems opening the storage, she personally came over and us few tips to open the key and space She went above and beyond Thanks you tatyana

Tatyana and LaTyra were very professional and helpful. Took car of me and i left with my situation handled/tooken care of.

Never rented a unit at this location before and am in need of storing before the end of next month, the ladies at the front Latyra and Tatianna they helped me answered my questions to help me decide my best rates and size. What is encouraging me to store with PS would be their clean bright facility! Looking forward to coming back as the time approaches

Such an easy user friendly process. After signing up online, I went into the office to ask for a unit near the elevator. NO PROBLEM! DONE! Fast and Easy. The staff that helped me (Tatyana & LaTyra) were so pleasant and accommodating. They are Rockstars! I probably don't need to tell you this but most places these days have staff that don't seem to care. NOT these two. That acted like I was a person and wanted my business!!! You two keep up that awesome personality of caring about what you do!!! Highly Recommend!

Highly recommend this location. Excellent customer service from Tatyana! Very pleased with the entire process!

Tatyana/LaTyra

Muy buen servicio 👍🏻

The young ladies Tatiana and Tyra are amazing. Great customer service. I called to get more information about the units they have available with the $1 special. I went to the property Tatiana and Tyra explained the promotion and answered all the questions I had. Will see you guys soon. I highly recommend this location. Overall Cleanliness and great service. The property is very clean. I sat in my car to observe the property before entering. The office smell like home lol which is clean.

Outstanding customer service. Needed information about a 10 X 15 and pricing. The ladies in the office Tatyana and LaTyra had great customer service. They greeted me when as I walked in. Very clean property. Good job ladies I highly recommend this property to family and friends.

very good customer service! Latrya & Tatyana did a wonderful job finding me a unit 10/10 thank y’all !!!

Latyra and Tatyana were so patient with assisting me while getting my first storage unit!

Very good service, I highly recommend it Tatyana was very kind ,friendly and helpful

tatyana was an amazing help today i called over the phone this morning for some info she was able to assist me right away. when i came into the store tatyana also assisted me and was a huge help she gave all the info i needed in store.

Tatyana was very helpful and professional. Answered any questions I could come up with.

Very clean facility. Latyra was very friendly and helpful with my reservation, walked me to my new unit and even helped me figure out the app. She made sure I knew the terms and payment schedule, and the operating hours. It was also very clean inside, even on the 3rd floor. I will recommend this location to my friends and family.

Tatyana was so helpful and bubbly she made my move in so easy

Tatyana was very professional and helpful this morning

Tatyana and LaTyra

I had a good experience at this location, the two young ladies were very helpful, thank you latyra, an tatyana,

Great storage place and great value. Very secure and Tatyana at the front is extremely helpful. Highly recommend coming here

Tatiana at the front desk is helpful and friendly! Highly recommend this location

Amazing experience! Tatiana was very helpful.

Tatyana (Property Manager)was so helpful nice very professional service. She made my experience there like I was part of the family. Great job you should have more like her. Thanks for all your help Tatyana.

Really appreciated the assistance for a storage unit, very clean and professional. Latyra, was exceptional.. she was so professional. She took the time to show us the unit and did it with a bright smile. We were frustrated, but she made sure we had everything we needed and that we were satisfied. Should you need a storage unit, this climate controlled facility is clean and easily accessible.. I would highly recommend.

Tatyana (Property Management) was a wonderful and great help. She's kind and very helpful

Tatyana, the property manager was wonderful! She made sure I had all the information I needed. She also demonstrated for me how to lock the storage and gave me a route to find my unit.

TATYANA AND LATVYA were great to work with and help me secure 2 nice storage units. Place was clean.

Great customer service, always very nice and accommodating.

Wonderful experience. Ms. Tatyana was very professional and tentative to my needs. The facility is clean and in a great location. 👍🏽

Amazing service. Latara and Tatiana did a fantastic job!

Tatyana was absolutely amazing!! She explained everything about my storage so that I was able to understand and I appreciate her for that!! I love public storage and most definitely recommend

Tatyana was AWESOME this is my 1st time getting a storage and she walked me through every step … She had a awesome spirit and she is a great manger I never felt so welcomed thanks you Tatyana

Tatyana was awesome and helped me in every way she is awesome thank you Mrs Tatyana I love this storage

Tatyana was a very personable property manager! She was helpful, explained important procedures and was very knowledgeable!

Tityana was great, very professional and prompt.

Tatyana gave fast, friendly and efficient service. She made the process a breeze!

Tatyana was a great help! I need my units transferred and she accommodated that instantly. Thank you very much!

Great location and Tatiana was such a great help with assisting me with renting a unit. Above and beyond service with a great attitude! 👍🏽

Property manager Tatyana was very nice. Made the process very easy and quick, she was very informative. I would recommend this public storage any time and make sure you ask for Tatyana the property manager she was the best.

I was very pleased with the service I got even though Tatyana the lady at the counter was very helpful and very sweet took care of my needs.

If you ever come to Fairbanks location Mrs Yvonne is very nice beautiful smile she's very helpful. Tatyana at the milwee location was very helpful she provided 5 star service, super nice and Milwee location is very clean. I recommend both locations.

I forget her name but the young lady I took care of me today at 5323 Millwee location it was very professional and very easy to do business with I would rate her a keeper she offers a quality of service that is a lost art come think of it I think his name either the Latoya or latonya

When coming to reserve my space at public storage I went through numerous buildings before deciding upon this one. This is the only one that called me personally after reserving online to confirm and to welcome my arrival to the space. The two ladies Tatyana and Danette are hard working and do what they can to make sure you have a great experience with the company. As for the place itself it has a bit of a fruit fly problem and I can feel them circling around my car as i write this 😭 That’s something the owners of the building need to sort because Danette personally came to clean my unit herself when I moved in and Tatyana was cleaning around the building 5/21/23 when I vacated.

I just completed my registration for my storage unit ONLINE today! Although I love the interaction with face to face contact regarding pricing and services, my husband was working and I couldn’t make it in before my daughters were dismissed from school, so having that option was very convenient. :) When I arrived at the location to check in for my keys, the Manager Tatyana greeted me with a warm smile and great service. Instructions and access were no issues as she explained everything very well, and the customer service made me feel secure and welcome that I chose wisely!

Very professional employees, especially Yvonne! Clean facility

Son los mejores y la persona que me atendió fue impresionante mente amable y siempre sonriendo 😃👍 les dos un 💯 %

Danette and Tatyana were a big help to us helping get our storage today!

Tatyana and Danette was so helpful. the unit space was so clean, lobby and office. excellent customer service. highly recommend

Danette & Tatyana where very helpfull today while getting my storage unit. Everything whent smooth and fast (I was out of there with a new unit within 20 min.) great job ladies!

Excelente las chicas son muy amables.

DO NOT RENT HERE. SCAM. they put us on the 3rd floor and they claimed to have furniture dollies.. well there are no dollies here. And the people that "work" at this facility aren't here either. I searched for two floors and nothing. I have a herniated disk in my back so I can't move my stuff... I want my money back

Danette and Yvonne helped me so much today. Awesome guys!!

Great experience Danette was a great help amazing customer service

This place is exactly where you need to go if your looking for storage. The place is always clean and feels very secure. And Danette was very friendly and helpful. The whole process was smooth, quick and she helped me find exactly what I needed.

Tatyana and Danette gave me excellent customer service and they are the best!!

Awesome customer service! Tatyana and Danette were extrememly helpful and courteous! I absolutely love this location, clean and well kept units and property.

Yvonne/Danette where , were very helpful, very organized and show me around the property in no time. My experience awesome I was even able to buy supplies for packaging my house up. This was a great experience 10 out of 10, I would suggest Public Storage to everyone.

The two new women Mrs Danette & Yvonne have wonderful customer service skills I love the patience both of the ladies have Thk you guys so much for a smooth move.

Great Service ! Fast and efficient and very polite people in there And it’s cheap !

Came in to Public storage today to get my code to my unit cause I always seem not to remember it. I was greeted by Danette/Yvonne with a smile and they helped me out with it…. Thanks ladies

Just worked with Danette Hector and Yvoynne!! they were amazing!!!!!!!!!!!!!!! Great experience and wonderful on site staff and friendly website." "It's the cleanest storage I have ever had! awesome people in the office! by the way, just moved into the next building!" "The place is very clean and the entire area is always nice.

I loved how Danette and Yvonne helped me around into finding and setting up my storage! They kept good conversation and made everything simple enough for me. Great customer service.

Danette was super nice and very professional! Great customer service Danette!

Danette was amazing! 💯

Danette really helped me out! She’s so professional & gave me the help I needed. I was unsure on which storage to get but she helped me. Definitely recommend!!

Great facility and clean. Danette and Yvonne are the best!

My storage clean n good price

Ladies at the front desk be rude and I only been in there twice

As a long time tenant of this facility I have seen some positive changes in customer service due to the current management. A much more customer friendly approach is always welcomed. Today, in the interest of saving money on a looming rent hike beginning next month I desperately reserved an identical unit at a cheaper sale rate. I immediately received a courtesy call from Ms. Yvonne B. confirming the move date. I explained my situation and she pointed out that a transfer would be a more appropriate option to avoid administrative fees. I was relieved but still needed a to know if a better rate was available to make our stay in our current unit more affordable. She graciously understood and put in a request into her corporate office for a review of my account to see if I am eligible for a better rate. If approved this would save our family budget and the task of shlepping our belongings into another unit next month! I am so great-full for the attentive service! 🙏🏼😊

Yvonne is great and very helpful in the office. Thanks

Yvonne took the best care of us. We could not have asked for more. 5 stars all the way!!!

YVONNE has the best customer service!! I was able to find exactly what I needed because of her help.

Waited to long and went to Bungle Rd

Very convenient hours and helpful staff. They just need more carts for the customers and not lie to them about the only one they have.

Grate costumer service on point with explaining everything that i needed to know as costumer Mrs. Yvone grate rep we need more like thank u Grate expirience.

About this location. They do not have flatbeds although it's advertised on the website and there's never anyone in the office although a car stays parked out front of the locked door. If you need any kind of assistance be prepared to speak to an automated system and a voicemail. There a many storage companies in the area. If necessary pick a location in a nicer area for better service. I'm packing up and moving this month.

When we walked in we were greeted. We asked about the small unit. She showed us the unit and we said yes she handed keys and we walked to the front. She was giving us the move in deals, 1 month free or $10 less but no free month. As I contemplated my decision (1min) a customer came In the lady who attended us said "what are you going to do?" I said give me a moment She said give me back the keys if you are not going to rent I have to help other customers. The gentle man who came in just had a quick question. I told her she could wait on him as I made my decision she said "no, give me back the keys" after a full day of moving and more to come I made a hasty decision. The lady was very short and rude. Three days later she calls my wife and said "we are going to fine you for leaving trash in or lobby". My wife told her their is absolutely no way it was us. She held the door for me as I moved boxes. There was multiple customers moving all three days we put stuff in our unit. Horrible to be accused with no reason.

THE MANAGER AT THIS LOCATION WILL STEAL YOUR THINGS BE CAREFUL THE PROPERTY MANGER HERE WILL STEAL YOUR THINGS

Good

The storage location on Milwee has thousands of storage units and ZERO moving carts. I pay 100 per month for a 5x10 unit and have to drag my things on the floor to get to it

Professional staff. Easy access to storage and elevator access to 2nd floor. Staff explained policy clearly and helpful .

Horrible. Wish I could give it negative stars. I was one of their first tenants, I asked for 2 units, and they chose 2 units that couldn't possibly be further apart. When I asked my fiance to correct it with the employee, she did nothing but suggested we put the 2 storages under different accounts which in the end, created great problems. I was there for 2 years and they raised FOUR times never considering the 2nd unit. Meanwhile moving carts were never available when needing to move things in or out of storage. Instead employees rudely tell customers to get their own carts, even the elderly. They have new units, but shameful management.

Shanell has excellent customer service the people up there are very nice and will speak to you Ina nice way and be patient with you on everything ....

Shanell was very kind and helpful she explained alot things to me about the rental .the facility is clean and feel secure about my choice of places to store

Shanell Robinson is amazing. She went above and beyond to take care of the issue I experienced trying to store my personal property.

Shanell is an excellent worker!!! Certainly appreciate the effort she invested into helping me find the right unit.

Hey y’all it’s me again…. Ms. Shanell is the most patient, funny, energetic, experienced “a plus”, honestly I can go on all day, and she has LIKE BEYOND GREAT CUSTOMER SERVICE. I came back in the store like 3 times and she never got aggravated, nor made me feel like I was getting on her nerves. I FREAKING LOVE HER. First impression… 5 stars SHE NEEDS A RAISE. BIG THANKS.

Chanel she's a real good worker it's good here in public storage at this location

Me atendieron muy bien yo hablo solo español y la señorita Chanell me atendió muy bien excelente servicio ☀️

If the security works you must enter a code at three different doors. Very inconvenient. There are rarely any carts to move your stuff as another post noted. They claim they were stolen but that doesn’t help when I’m paying $175mo. A year ago it was $85. Finally a new manager lady Is rude and just not friendly. Dark hair, short. The first interaction accompanied with my grown kids they commented how she was very rude and unfriendly. I’m moving out today.

I’m so thankful for the phenomenal customer service of the manager Shantell. She always goes the EXTRA MILE in customer service. Reading the one star review has to be a someone who has no class or people skills. Particularly Shopia E with the most racist comment I’ve ever read. Shame on you! I’ve been a valued customer for over 2 years and I’ve always been given top service by the manager Shantell! Kudos to Shantell for all that you do!

They raised the rent by 50%. But the key pads to get into the building have been broken for months.

Friendly staff and a clean, air conditioned facility.

Shanell was very nice and patient, I appreciate her service.

Never seen a storage unit with no carts to carry your stuff to the unit, there answer is someone took our carts so now we don’t have carts 🤷🏻‍♂️🤷🏻‍♂️

This place keeps removing my review when I say SHANELL the “property manager” is absolutely disgusting! She has TERRIBLE behavior and attitude, horrible customer service and lacks empathy. She Has NO business working with people and needs to go flip burgers behind a wall. Stay far away from this place unless you want these people to wrongfully auction away your unit and then treat you terribly after the fact, when it was their fault. So once again, SHANELL is horrible!! Do not listen to all of these FAKE reviews about her

Just had an experience worth me shopping around until I found this location. Sierra is a genuinely nice person and will help you even if it means going above and beyond! She and her property manager are real assets to their company. And should be noticed for providing superior customer service!

Do not rent here! The Public Storage game is to get you in at a good rate, but then as it’s month to month, they start significantly increasing your rates, as they know how inconvenient it is to relocate again. Very bad business practices. As a lawyer I’m surprised there has not been a class action.

This place hides bad reviews. Shanell is a terrible props manager she has a disgusting attitude.

Great location Shanell was helpful with helping my mom get a good unit she didn’t need to walk too far to

Clean only one cart. fair priced and safe

I've rented this place for 3 months already it is a little on the pricey side but that's okay only thing I don't like is it they don't let me bring my service animal inside

Coming from another place, Public Storage do not give you the service that other places do. Its crazy there is only 1 dolly to load stuff in on a weekend.

Shanell was very very 👍 awesome with good customer service .I would refer someone to her Thumbs Up Shanell Thanks for everything

Shanell is incredible!!! The facility is very easily accessible and very clean.

Great service, clean, and safe. Vicky a huge help when we needed a quick response.

Vicki had me in and out like a robbery. Thanks Vic

Vicky helped me out great service.

Great customer service from Ms. Vicki!

Do you have to pay the insurance on your storage space?

Great customer service at this location. Shanell is the best.. She greeted me with a smile, and answered all my questions with patience. She's very knowledgeable. I would recommend this place to all of my friends. The experience was seamless. Everything was handled professionally.

Shanell was great. You can see when people love what they do and take pride in giving great customer service. She was able to answer all my questions and Assist me when I needed help

Fast and efficient!

Very clean and quiet. I feel my belongings are safe there. The staff is very friendly and accommodating.

Shanell was very nice had groh left with directions but I made it here . Very nice facility glad I chose this facility .

I love this location! Betsy and Shanell are so sweet and knowledgeable! The new facility is always clean and well kept. I wouldn’t store my belongings anywhere else! Keep up the great work ladies!

Getting setup was easy and I had a 40/month rate and forgot about it for a year. I checked my bill and they increase the rate to 107/month and were very rude over chat and communications. Now I'm out of state for a few years and I'll just have to pay whatever they decide? Do not recommend.

Shanell is an exceptional employee!!! Her knowledge about the box sizes were impeccable.

Great store thanks to Shanell she so nice and helpful

Danielle was a wonderful help

New and very cheap

Shanell conducted my transaction in a timely manner. I would recommend this company to family and friends!

Great team! Cleanliness professional friendly and did I mention clean lol. All together great location with friendly and welcoming faces. 5 🌟 them please 😉

Shanell was very professional and helped me out a great deal.

Highly recommend. Lovely and friendly staff that made the entire storage process easy and pleasant! Also, some of the best rates in Greater Houston!

Very pleased with the customer service and response from this location. I needed to cancel a reservation and they were very friendly and responsive in helping with my request. I've been to their facility in the past and it is also very clean, modern and easy to access. Would definitely recommend!

Good clean facilities and the customer service is good as well

Chanel is the best she goes above and beyond to make her needs she made sure my goods were taken care of in a great spot in the storage facility people like Chanel make your moving process so much easier thanks girl you’re the bomb she needs a raise too just saying good people are hard to find 😜

Shanell is very helpful she is the person every body should go to . She is respectful and is very understanding

Hands down best place you could ask for! Employees go above and beyond and it is super super safe and secure. I couldn’t recommend it more!

Very professional and excellent service

I would recommend this facility to anyone in need of additional space. Shanell Robinson informed me, in detail, the options that best suited my needs. Her customer service skills are impeccable!

Excellent customer service skills. Shanell Robinson had adequate knowledge regarding the right size and pricing of the unit best for me. She was totally amazing!!!

It seems very secure with all the times you need to add you code. The storage was clean when it was open. At price it very good compared to U-Haul which I don't recommend.

The facilities are newish and clean but the girl that works there had a condescending attitude and superficial personality that negatively impacts my experience with this facility. I go out of my way to avoid her and actually both of the girls that I have dealt with there.

This Public Storage is the friendliest of them all!! Shameless is awesome, kind, and knowledgeable about everything I asked her.

If You are Looking For The Best Storage on this side Of Houston They Got You. With -Cheap Storage for however long -Safe -Clean

The manager Shanell was very knowledgeable about sizes and getting my needs accommodated she was attentive,nice and very professional I recommend this company if your needing to get a storage as well as a-1 customer service

This facility is very nice and the prices are great ! Shanell and Nikki are the go people based upon their professionalism and knowledge of this facility and storage needs !

Nice, clean facility with good prices. And new app to do hands free entering into gate and elevator.

Very clean 👌

The contactless registration made this so easy. There’s three levels of security (gate, door, elevator) so I know my things are secure. There are several dollies which are helpful and the place is always clean. It’s well worth the cost.

Muy buena limpieza, profesionalismo, y muy seguro, precio accesible, muy seguro. Lo recomiendo mucho!!

THANKS GOD FOR SHANELL!!! She had great service pleasant attitude very efficient she help me get what I needed and was quick also BEBE helped us out the whole experience here was awesome I would recommend this place to anyone looking for quality service with great people THANKS GUYS

Shanell and Bebe are very nice and great facility

It was so easy to get a storage unit. Staff was very helpful.

Great service, Bebe was really nice and helpful with acquiring the correct storage need. I was in doubt but she walked me thru the process fast an cool as possible.

Bebe was very courtesy and was very professional..

I had a wonderful experience here,miss beebee,was an amazing person that literally helped me with my storage,honestly you need more employees like her,she needs recognition. She gets 10 stars god bless people like this ,in this pandemic.

It's nice and cool.

Everyone at this Public Storage is very professional, kind and knowledgeable. The manager Nikki was especially helpful.

Bebe was amazing. She helped with with a great purchase on boxes. Always my go to location when I need something.

I’m so glad I chose this location. I love the ppl here. I had an issue with adding my card on file for reoccurring payments and the staff was very friendly, helpful, and welcoming to me. Not to mention the building is new and very clean and safe. Best location!!

It was a smooth process, fast and convenient. The price is great compared to other places. Thank you to Bebe for making the process easy!

Bebe was great and took her to go step with me. This my first getting a storage unit and she was very helpful.

She was really awesome and super cute! Great Staff i picked a good place to rent!

I love it, so clean and neat, everyone in the office is always amazing, upbeat and did I mention helpful.

Excelente

Bebe and Nikki was so helpful, very nice, great customer service, very pleasant, quick service and has a beautiful property! I actually remembered Bebe from another property that I rented at and she remembered me as well and I was happy to see her!

Very experienced and efficient. Friendly as well!

Chanee and the crew were soooo help and the property is so nice and accessible.

Nice respectful keeps place clean always making people smile and a happy person (Latosha pipkin)

Bebe was fabulous! She was excellent in all areas!

The ladies who work here are incredibly thorough and professional. They explained the system and their expectations down to the smallest detail. I was incredibly happy with my experience here. Even when I was having a difficult day and not in the best of moods, they still treated me with kindness and understanding. They also offered to help in whatever way they could. I would definitely recommend this facility. It's very secure, easily accessible, and the staff is very tact.

Very nice staff!Very helpful! Clean ..Reasonable prices.. I explained my situation,and these lovely ladies helped me..Also,I think its well secured.. GodBless you staff,keep up all the awesome work..Only one thing,I wish ya stayed open a little longer..Could that be possible,one day? It would really benefit lots of ppl,especially the ones that work late in the evening.😊🙏🙋

First month is a dollar but they add on a lot of expenses. Watch out for the additional charges when signing up.

My cousin has a storage here she told me she loves it. Its very secure and safe. And i went with her and shes right. I would get one but i dont need one lol

Nikky and bebe were awesome

The staff was so excellent the help was amazing thanks lady’s Bebe and nikki

Great property and management team. My experience with Public Storage was seamless and everyone was a consummate professional. Lots of options for anyone’s needs.

Ladies up front are super sweet. Bebe is awesome. Got my storage fast and stress free. Thank you for making my move that much easier!! Prices are best in area.

Friendly staff and good service!

Awesome Staff!

Affordable quality climate controlled facilities! Great new clean facility with friendly staff!

Great experience

Excellent customer service, had zero issues with my move in.

Signing up for a new storage with Bebe was a breeze. Very attentive and friendly, I’d recommend anyone in the area looking for a nice place to store their stuff to check this location out.

Nice and friendly James was a lot of help. Would recommend too family and friends

James and Bebe went above and beyond to make sure that I was all set with my unit. I really love the cleanliness and security at this location.

I stored my things here for one month. Book online to get a sweet savings! I loved the location of this facility (close to freeway) and cleanliness of my climate controlled room. Every time I stopped by the office Bebe was there. She’s very knowledgeable and friendly.

Bebe was so wonderful and helpful

BeBe is awesome%

Bebe gave me an outstanding service, recommended a raise.

Bebe anf kenitra have been hopeful. This is a great place to rent and always clean and friendly

Great place. Clean and spacious. Bebe who works there is very welcoming and helpful with everything

Bebe was a great help and made the process easy

Nikki customers care was very brilliant and educative

Bebe and kenitra was awsome ..way and beyond..

Bebe and Nikki were nothing but great!

Nice managers, great prices and clean property.

Great property BeBe and Nikki are super sweet ladies with great customer service!!! Highly recommend this place.

Bebe did a great job answering all my questions and providing details.

Great property. It is brand new the the property manager BB is so sweet and helpful. Her and Nikki were so helpful and great customer service. Highly recommended!!

This facility is Awesome and i would highly recommend it to anyone. Kenitra made this a very simple process and was able to answer any questions that i had. Great facility and Great prices!

Bebe and Nikki were great. Very helpful and explain everything. Really recommend this place.!!!

Ask for Bebe or Nikki for help and fast service they explain everthing with detail also try to get you a discount thanks.

Nikki was very helpful today! Excited to move in! Excellent service!

Bebe and Nikki were Phenomenal and very nice and Helpful through the process of renting a unit . These ladies did an Exceptional job and deserve a raise!

Bebe and kenitra are great! They made me feel like family!

kenitra and Nikki was very nice and helpful.. Very nice looking women. Helped me get a great storage and for a good price..

Bebe was amazing and very efficient in getting me what I needed!

Nikki and bebé did a good job

Today I had a great experience at public storage working with bebe and Kenitra they made me feel very comfortable with their service .

Thé staff hère is amazing and i appreciate there service

Nikki and Kenitra was great they really help us

Nikki is the best the new public storage looks good nice and clean go see Nikki and Bebe to get a good unit

Bebe, Maxine & Nikki wear Awesome to deal with it. Everything was well explained!

Even threw the hard times Neasha n bebe treated us like fa6

Good

Got flooded in hurricane Harvey told me to move out in 18 days after then still til my payment for the whole month... Not surprised, just not happy!

Why cant I leave a review of my unit flooding every time it rains in Houston? This facility is ina HIGH flood zone.

They are always breaking in to Storage's

This property is very clean and there is a lot of nice managers lequitta helped me out for me move on the first of the month thanks

Security ,clean and good customer service

Coming here every day ms.lequitta Brown seeing her attitude and the smile she has brightens my day she goes above and beyond her job exspectations

Nikki is good she can help you with anything

A very nice clerk.

I was in a pinch and they helped me out sooooo much! I had to move to a new apartment but there was a 3 day gap of me being apartmentless. I was super stressed and they calmed me down and accommodated me wonderfully. I joked that the place was big enough for me to sleep in (kidding I actually got a hotel for those days)! Great deals and customer service. Will be using them again in the future, next time I'll bring them cookies!

Great service!

Neshea and Bebe were very friendly helpful with my storage needs. Would highly recommend renting here.

Neahea and be be gave good customers service I would like to thank you

Kendall was great

Ms. Neshea was awesome and very helpful great customer service and sweet lady I'd definitely will recommend family and friends!

Came to make a payment today and neshea gave me good service she was very helpful with all questions I had about paying at a different location thanks ms. Neshea

These ladies are fabulous! So sweet and a pleasure to work with. Thank you!

Bebe was a fantastic manager. Thank you.

Neshea and Bebe are very helpful with everything I need. I am very please with everything

Katie and Fran and fantastic! Hard workers and great customer service! Thanks gals! Appreciate it.

NESHEA is so awesome. I would highly recommend coming to this Public Storage and asking for her. She will help you find the right space and price for you!

Neshea gave outstanding service she always friendly

Nesha is great easy to do business with and very friendly!

Neshea gave me 5 star service she always friendly thanks for always giving me outstanding service

Came in to make a payment on my aunt storage the property manager Neshea gave me outstanding service

Rented a storage last week & the property manager Neshea gave me outstanding service thanks for make my move in so smooth

I went for my husband account and Neshea has great costumer service she never stop smiling she is awesome great employee I had a great experience.!!

Mandy helped me out by giving prices on storages to match my budget awesome customer service

Came in today to make a payment & the property manager neshea gave me outstanding service she a very friendly person she very easy to talk to I will recommend this location to anyone that love good customer service thanks Ms.Neshea for always brightening up my day

Neshea is a very nice young lady she greated me as soon as I walk in the door with a lovable warm smile... She was very helpful and I will recommend this location and make sure to ask for neshea.

I didn't like my experience, I felt like if I were bugging her. she didn't want to explain anymore then the paper for me to sign.even though I still got the unit I kinda regret not looking some were else other then this location ....I give the stars for the helping and experience. ..but not the company Manger : Antoinette

Great service, Neshea is very helpful very nice very welcoming will definitely enjoy my services while I'm storaging here.

Neshea is very welcoming and will help you figure out what you need. She explains everything and makes suggestions to make it the best storage experience. She is thorough, helpful and friendly! Thanks!!

Neshea was Great! I Was Very Stressed Out Durning the Time of My Move and Her Patience helped Ease My Day. I thank her for being calm and understanding! She has Excellent Customer service skills.

Neshia is an awesome person very friendly kept a smile on her face and greeted me as soon as i walked in. Great business person i would defiantly keep her around.

Ashley is awesome. I was sent over to Milwee from Bingle with BB she was sweet as well. Customer service at it's finest. I love that both ladies had awesome customer service and both looked for what was best for me. Thank you all for all that you did. I had a rough day.

Jeremy was great he took the time in this Texas heat to show me a different size units. I found exactly what I was looking for.

Ashley was GREAT. My sister in law just decided to move out of her home that she had with her husband that passed and Ashley was great. We had such a hard time moving from Huntsville and when we got to Houston she had such patience and did everything with a smile. Thank you so much I could just kiss her!!!!

Taken care of by Ashley

Ashley was very helpful. She took her time and gave 10 star service. If you need a facility with a smile and security. This is it right here.

Ashley is awesome. She have great customer service and was very knowledgeable. Thank you for being patient and kind when I was stressed my move. The property is well kept and the service is smooth. Thank you for all that you have done.

Friendly staff, Ashley helped me get help to move stuff from my unit to the box truck.Unfortunately units got flooded but it didn't stop them from being professional and helpful.

Ashley is awesome. Her perfessionalism cannot be beat. She was patient and listened to everything that were had to say. I appreciate you for all of your help.

Ashley was very helpful. She was knowledgeable on the merchandise and have me a few options to choose from. She was patient and kind and I look forward to doing business with her again.

I stopped in to get rates and Lakiesha was very helpful in giving me information about the unit sizes and prices I will definetly be sending my mom over this weekend.

I stopped by the public storage because i had a few questions about opening an account. Keisha was very helpful and knowledgeable. She walked me through the process and explained everything. She made me feel comfortable and at ease. I appreciate great customer service. Kudos.

I've had my unit for about 6 months and Keisha is always polite. she always calls to remind me to pay to avoid late fees.

Ms. Henix was very helpful during my visit at this location the place was very clean and well kept she gave me all the info I needed and some I would refer people to this public storage very nice people.

Ashley Jackson is very helpful and friendly. She showed me a couple choices allowing me to discern the unit that best meets my needs. Ashley is very professional and I appreciate all the help she provided. Thank you.

I've had my unit for a few months and every month Keisha was polite and courteous. Im vacating now and I must say of all of the moving experiences this one was so easy. Thank you

Enjoyed my experience with Shawn and Mernice

I came to get a storage and Ms. Keisha Henix was very helpful. I was grateful for here knowledge.She showed awesome customer service. Very nice lady. Thanks.

I only will come here on the weekend to get expert service from Mandy she knows her stuff.

I recently inquired about a couple units and Ms. LaKeisha was very helpful in giving me the prices and showing the different ones available.

My grandmother visited this location today ms.keisha was very helpful the store was very clean, the property was nice, & they had working cameras and a working golf cart!!!! Excellent customer service

My name is lydia and i work for a company called pearson and we have two units at this location. Miss keisha is a delight to deal I've never had an issue with her she's very helpful

I have been having a very difficult time moving and Keisha really helped me out in more ways than 1. I walked in her store and immediately had an asthma attack. She offered me water and a seat. Then Keisha waited for me to calm down she didn't rush me or grow tired of my antics and i really appreciate her. If you need a storage pls see Keisha.

Everythng was fine till my space was broken into. Even with the manager agreeing that it was broken into, they didn't compensate me for items stolen. I'll never rent a space at any Public STorage and I will make sure anyone I know doesnt either

Great customer service! Our rep was very friendly and explained the procedure of accessing the unit, using our gate code, and making sure that we keep items protected. The area was very, very clean as well.

Thomas showed excited customer service. He was very polite and helpful. Thing that you should see in customer service. I was happy to do business at this Public Storage. Thanks for your help, Thomas. From Valerie Williams

Ashley did a wonderful job helping me thank you so much!!!

Exellent service, no problems at all, quick and esay

Ashley was really help full today

Awsome service

Ashlee was a great attendant, she made me feel comfortable and polite with her services..thanks

Ashley H great service!

Ashley was amazing thank you!

Ashley H gave me an amazing experience. Great customer service. I would refer anyone to rent here.

Ashley was great she was very nice and very informative

Así ley H seis gret, costo mercado service,

Ashley. H - great customer service

Friendly professional service from Ashley.

Ashley H. Very good and quick service. Very courteous and informative.

Ashley H. Is awesome helped us out with every question...

Ashely H was very helpful and courteous. I had a wonderful experience.

Ashley was very professional and answered all of my questions and concerns. She made the process of rently easy.

Ashley H was great!

Vladimir and Katie were very friendly and helpful

Ashley did a great job showing us the property and making sure we could benefit from our rented space. She greated us politely, answered our questions completely and we felt very satisfied with her help! She sold us needed packing materials. She was wonderful!

Ashley Hall gave a me 5 star service. Very friendly. Explained everything very well. Thank you.

Ashley H really good service

Ashley H great service

Ashley H. Gave us great customer service.

Ashley H. Has made my experience so easy, thanks for the outstanding service

Ashley Hall was very helpful in helping us find a unit to meet our needs.

Customer service was great!!!! Mandy all the way!!! Pricing is unbeatable.

Mandy was excellent!! Great service!

Ashley hall -she was very nice and extra helpful.

Ashley Hall great service at public storage and she provided us with the information we needed for the storage she was a great help to me and my family

Ashley Hall and Bebe ya'll are fantastic. Ashley found my keys inside the lock during her standard lock check. She saved me thousands of dollars.

Great Job Ashley, True meaning of Customer Service :)