Public Storage Self-Storage Units at 2415 Mangum Road, Houston, TX

Danielle did an awesome job with helping me today

Danielle did an amazing job

Danielle was amazing. She helped with everything I needed for my moving experience!

Danielle did a great job with helping me get the right size unit today she was very kind and patience with me thanks Danielle

Danielle was amazing

Danielle was extremely helpful with helping me today i really appreciate it

Danielle is always very helpful when me and my son comes to the facility.She is very professional and has great customer service thanks again I highly recommend this facility

Danielle was very helpful thanks again

Danielle was very helpful and fast with getting me the right size storage I need

Customer service top tier! Danielle was very professional.

These people aren’t even here. The representative didn’t want to help at all just ready to get me off the phone! If you rent here better be someone ready to not talk to anyone with good help

Great experience and great customer service. Daniela went above and beyond to help me setup my storage unit and was extremely helpful!

Danielle is always helpful and very professional with helping me with anything I need and I am thinking for meeting her she is really sweet and kind

Danielle was very helpful and professional with my unit

Danielle was great

Danielle was very helpful and professional

Danielle did a great job helping me with my unit today thanks again danielle

Awesome fast service, Maria was very polite, wholesome and kept it simple, and straight to the point, making all this so fast and easy, will recommend to everyone!!!

Danielle is very helpful and always friendly

Dsnielle is very kind and always willing to help me if needing anything about the storage.I would recimmend tgis location to my family and friends

Danielle did a very good job with helping me with my storage

Danielle was very professional thanks again

Have been renting a unit for about 3months now, no issues and they gave me a great offer

Danielle was really helpful with helping me transfer to the right size

Danielle did an amazing job with my storage unit today I would highly recommend this location

Danielle was very helpful and is always nice when I come to the facility I would highly recommend this facility

Danielle was very professional and it was a great experience with her helping me

Danielle was very helpful with my storage today I would highly recommend this facility

Public storage is great and has the most amazing, friendly, helpful manager!!! Her charm and sociability drew me to use their facility! Great job!

Danielle was very helpful and kind she really helped me out a lot because I didn't know what I would do and she really assisted me getting the right size space thank you Danielle for your help

Maria was excellent at this location ,I had a great experience here ,Maria explained everything to me in detail and answered all my questions ,I felt right at home

I moved to this location from another storage company in town and highly recommend it! Danielle who worked there was Above excellent in getting me set up and she was extremely helpful. I really appreciated her service and am so glad to have met her. Thank you again!

Danielle did a wonderful job with getting me the right size unit I need.She was very patient with me and I appreciate Danielle for all her help thanks again

The Public Storage reaps was very helpful and considerate whenever I needed assistance thanks again Danielle

Danielle is always very helpful

Danielle is always extremely helpful whenever I need her assistance.She also has great customer service and I would recommend this facility to everyone

Danielle was helpful with my unit

Danielle was very helpful great customer service

Great customer service! Danielle is very sweet and greets me whenever I am at the storage and she helped me set up the Public Storage App

Danielle was great

Danielle was very helpful with getting me my storage unit today

Danielle helped me last minute and was very helpful in a stressful time 🙂

Danielle really help me with my storage I appreciate her help

Danielle help me complete my eRental online and she was very patient with me I really appreciate her helping me with this.Thank you Danielle again for your help and good customer service

Danielle was very helpful and professional with helping me with my unit

Danielle was was extremely helpful and she was above and beyond very helpful with my storage unit today. I actually rented 2 units from her.Great customer service I would recommend her any day thanks again Danielle for all your wonderful help

Danielle was very nice and helped me out alot. I was able to upgrade to a bigger unit with no problem. She was very sweet and respectful. This is a great place for storage!!

Danielle was very helpful and professional with my storage unit today I highly recommend

I have had my storage for over 6 months and Danielle has literally given me the best customer service every single time. Any issue that comes up she's on top of along with the property manager. Would definitely recommend

Danielle was very helpful with my storage

Dabielle was very helpful and kind

Bought an auctioned unit here. Called AND came here yesterday and there was nobody here. Left a message but no response from them. Today got in contact with an associate, not the manager to set up an appointment. Got here and things went ok. Secured my locker then had to leave for an hour. When I got back had to wait 45 and many phone calls later got the associate to let me up the elevator. Will not give gate or elevator code. Now they're dealing with customers so I'm stuck waiting... again.

Had a great experience at the storage unit and friendly service by Danielle at the front desk.

I absolutely enjoyed my experience with jaenicia C. assistants at public storage today!!@2415 mangum rd

jaenicia showed me my unit I'll be moving into and how my payment arrangement is setup and that made me feel comfortable to be storing there and knowing it's affordable an secure.

Ms Danielle Was so helpful, professional and kind! I'm glad I choose this location and I feel Very Certain my things are Secured🫡

Danielle was very helpful with my storage I highly recommend location

Highly recommend 💚👍😃

Daniel is very helpful...and so sweet. Thank you.

Danielle was very helpful with my storage unit today

Been here for 25 minutes, the door is locked and no one isn’t here . Customer service says that it supposed to be someone here until 6pm.

Danielle was very helpful and I'm very satisfied with her service

Indoor storage place. Basic needs for storing your stuff.

Absolutely love public storage

When I first moved in I spoke with Danielle and she was amazing and helpful. I work nights and planned to go in today to make a payment, but was first greeted by a horrible phone call from Jay. I simply wanted an explanation of charges and was met with the most rude, condescending customer service ever. Once she was was told that she was being rude instead of apologizing for any miscommunication, she proceeded to start calling me hunny and sweety to which she only did more after I stated it was rude. She STILL hasn't explained the billing so that I can make payment. Please never rent here!! They will bait you in with a nice person and switch on you in a heartbeat. Corporate and Twitter will hear about this since she refuses to give her name or manager's info when I have spoken to him before anout their broken gate and elevator.

Danielle was very helpful with my storage needs today

Great experience no issues with my storage time. Danielle at the front desk is professional, friendly, & helpful.

Danielle was very helpful and professional thank you again

Danielle was very helpful and fast with my storage needs thanks again i would recommend this facility any day

I came in in a rush and Danielle was fast and very helpful! She assisted in all my steps needed! She’s amazing! Thank you!

Danielle was very professional and courteous. She handled my account and questions with ease. Definitely recommend using this facility.

Danielle was very helpful with my storage needs today

Danielle was very helpful with my storage needs

Danielle was very good with my service

Danielle was very professional in helpful with my storage needs.

Everything went smooth. Ms Danielle checked on me to ask if I needed anything. I also encountered Ms Jade prior to the move. Both ladies very helpful.

They do what's expected and I like that. Staff is always sweet, courteous, and helpful.

Danielle was very helpful with getting me the right space I needed

Danielle was very helpful and patience with my storage

Danielle is great at customer service, she guided me to find the right size unit storage, I have been doing business with this location Public Storage at Magnum Rd for a year, and I have been satisfied with their services.Thank you Danielle for being so helpful.

Danielle was very helpful with my storage needs today

Customer service is both literally and figuratively non-existent. Waited an entire day (along with other people waiting too) to be shown my unit after I purchased it and received no contact after multiple calls and leaving a voicemail.

Danielle is always working hard and always willing to help customers in need

Ms Danielle was awesome. She provided me with all the information that I needed. She was polite and made sure I was good with unit. Thanks for the experience

Danielle was very helpful

Danielle was very helpful and fast did a wonderful job

Danielle was very great with my storage today

Very helpful and knowledgeable

Danielle was very professional and very helpful with my unit today I really recommend this location to family and friends

Danielle was very helpful with my storage needs today

Danielle was VERY professional

Danielle is always very helpful and kind they need more employees like her now days

Danielle was very helpful

They are very informative , I had my storage for 4 years and never did I have a problem at all! I recommend it. The climate inside the storages is nice and my stuff was well kept!

I enjoyed the time I WAS here Danielle is a very nice person

Danielle was very helpful and professional with getting me the right size space I needed today I really appreciated her help

Danielle was very helpful with my storage needs today

The most unprofessional place I have ever witnessed. First day moving in my code didn't work they gave me three more also didn't work then they gave me a temporary one that expired as soon as I came back with more things to put in storage, which coincidentally was also right when the office closed(About 6pm). I ran into the office managers boyfriend I guess who had been obviously smoking weed upstairs with his two little kids, he told me the manager wasn't there and he uses her key to get around but for some reason he said her job would be at jeopardy if he lets me in which didn't make sense because he didn't work there or have a storage unit but was using the managers key to get around. After trying to get in for almost two hours calling corporate I had to take an entire load of things and put them back. I hope Public Storage can hire some more responsible people this was ridiculous.

Danielle was very helpful with my storage needs today

Danielle was extremely helpful

Great customer service

Danielle was super friendly and helped me pick the right unit. Thank you for working with me.

Charlie and Danielle was very helpful with my storage need

Danielle was very nice and professional with my move In

Danielle was amazing good costumer service

Danielle is always very helpful and professional when it comes to customers storage needs.We need more people in the world like Danielle

It's the people that makes a business thrive. And Public Storage at this property has Danielle to thank! She is extremely helpful, professional, and efficient!! Kudos Danielle!!

Danielle was great

Very nice facility and Danielle was very helpful and very professional

Charli was very professional and super helpful. Thank you Charli!

Danielle did a wonderful job with helping me get the right size unit i need

Danielle was very profesional And very nice And patiente with me

Worse place ever

Danielle was very helpful today with me and very patient

Danielle was very perfessional and helpful with my transfer today

Danielle is the greatest, I had some issues coming in. Thanks to her patience and expertise using the app and process to get a storage, I was able to get what I came for. Now I can store my things in confidence knowing she helped me as best she could, I'm extremely appreciative. I got my storage !

Danielle made it so much easier thank you for that

Danielle was amazing and extremely helpful. Was able to get my set up in a timely manner

Danielle was very helpful with my unit

Danielle is very professional when it comes to her job.She is always willing to help customers and go an extra mile to make sure that her customers are satisfied i have witnessed it for myself.Every time I’m at the facility she is always smiling and greeting who ever is on property and I really like that about her. I really wish I could give her a 10 stars because she really deserve it. I would recommend this place to family and friends

Danielle was very helpful with getting me the right space I needed. I really appreciate her helping me with everything

Danielle was very helpful with helping me get a space

Danielle was really nice and gave great customer service.

I give a pleasing and satisfying 4- star rating to this location as I’ve been using this self-storage location for almost a year now. Danielle has pulled through to answer any and all questions and concerns as well as handling any issues/concerns during the leasing terms while using their self/storage. Parking may be the slightest inconvenience at times due to being quite limited with restricted accessibility, however it can be done. Having a unit on the second floor requires elevator access. I’ll definitely keep using this location and would recommend it to others as I have not had any negative experience this far while being there. Don’t forget to ask for Danielle and show her some love!!

Daniel Smith was always there to help. She help me find the unit in the build. She show me how to put the lock in correctly. And she guide me back to my car. She always had a friendly smile and get out of her way to make sure the client is happy. 5 star for Daniel

Danielle was welcoming and her performance was excellent and she explained all the details I needed. She knew all expects about the facility. If there where more people like Ms.Danielle then I feel every would be a better place less stressful

Daniel le das very nice and hekpful

Danielle was very kind and helpful with helping get a storage today I would recommend this facility to family and friends

Danielle, was so helpful today. She informed me about the storage unit prices / sizes. She was kind and respectful. Thank you for the help.

Danielle was very helpful with my storage needs and check in.

Danielle was very helpful every-time I come to my storage

Danielle is always willing to help if I need anything and she is very professional i would recommend this facility to family and friends

Danielle was very helpful and nice

Danielle is very polite and kind she really help me with my storage needs.I would recommend

Danielle was very helpful in assisting my husband and myself with getting a unit. She was very polite and patient with us. I highly recommend this location.

They were very helpful and explained to me everything and showed me my unit.

I contacted our Public Storage facility at Mangum regarding a rate concern. I spoke to the manager, Danielle. She took the time to patiently listen to all I had to say, and then she offered a suggestion about what she could do and said she would take care of it. And that's exactly what she did! She had told me that either she or someone else would get back to me, and sure enough, she called me back the next day and told me the issue had been handled --- and to my satisfaction. On top of it all, Danielle was SO nice. In this day and age when in most places customer service seems an outdated notion, it's wonderful to experience first-rate customer service, and to see a hands-on manager who actually cares. Thank you, Danielle! I appreciate you! It's not just because you took care of my problem, but because of the way you went about it. Thanks again!

Danielle was very helpful

Danielle was very helpful and made everything incredibly simple and easy!!

Danielle was very helpful with my move in she made it very much easy

Charlie was extremely courteous and friendly. Made the process headache free. Highly recommend.

Shanell was an excellent help. Who knew it was so easy to open a storage unit? Convenient highway access and cool inside.

Probably should make sure someone is in the office wasted my time coming for nobody to be there. Next time you call in the early morning just let me know what time someone will be available

Danielle was nice her smiling face made me feel at home i enjoyed talking to her she made me feel comfortable.

Danielle at this location has been amazingly helpful!!! Good location right off the freeway!!! Highly recommend!!!

Please talk to Danielle when you get here! She will answer all your questions and take care of any issues with your storage. She is good!

Danielle is very informative, has great communication skills and friendly. Smiles look good on people. I moved in a unit a couple of weeks ago. Great location, easy access. Reasonable prices.

Danielle was a ton of help today.

Danielle,,, is very helpful,, and great person,,,

Danielle is always very helpful with anything her customers needs

I had a wonderful experience today Danielle was her name was very helpful and made my time there pleasant looking forward to coming back

Danielle was very helpful getting me my unit I order online Thanks for good customer service.

To miss Danielle and all the staff members

The property manager Danielle is the best. She’s very attentive to each tenant and is very hands on. If there’s ever an issue with your account she’ll be the first to contact you and make you aware. A truly model employee, public storage needs more employees like her.

Danielle was helpful

Danielle was very helpful

Danielle was very helpful, which is much appreciated. She also guided me through the new entrance system. This facility needs to have somewhere to throw away items that are larger. Some critters got to my mattresses, destroyed them, and I had no where to leave them. You never want to take items to a new home that have been tampered with..

Danielle was very helpful and polite. Every thing went smoothly

Danielle was super helpful and professional in regards to getting me the perfect unit for storing my goods.

Today was my last day using Public Storage, and Danielle was great. She was so helpful and attentive. She really took good care of me as I finished up my business there. Thanks so much, Danielle! If I need to use Public Storage again, I'll come back to this location (28113, on Mangum Rd.), and hope you'll still be there!

Danielle was great! Thanks for your help.

Danielle is very helpful and sweet

Danielle is a wonderful delight everytime I come in the office or on the phone always willing to go the extra mile thanks Danielle

Great price for a 5x5 storage room.

If you have a full size 4 door truck forget about parking. You either have to park in the back or at the curb

Danielle is very kind and helpful whenever I come to my unit.I would recommend this facility to my family and friends.Thanks for always helping when needed

Danielle was super helpful in getting me into the right size unit. Very friendly and efficient!!

Danielle was very helpful and kind great visit great service

Danielle was awesome!! Very helpful and kind, curtious and would recomend family and friends!!!

Danielle was very helpful.

Danielle was very helpful with my movein

Thank you for service Danielle

Danielle is great at what she does, which is customer services! My crybaby tail self was going through some personal issue when I arrive to get a storage unit! She did her job and I just stated later I apologize for being a crybaby but dealing with personal issues! Ms. Danielle stated I hope it get better for you and it made me smile!!

Danielle was very helpful and professional about her job.

Danielle is very helpful and understanding every time I pay my bill at this location

Great customer service, Danielle was very helpful and friendly

Danielle was helpful, she explained how the transferring worked from my other unit to the next.

I had a great experience with Danielle. She was very helpful, polite, and kind. She went above and beyond to help me and family get the unit we needed. Thanks!

Dannielle was very nice an understanding. I appreciate the business

Danielle was very courteous polite and very helpful . 5 star all day long.

I had this storage unit for a few years. Great service, and Danielle was very helpful during move out day.

Great service Danielle was so very helpful

Danielle was very professional and friendly!

The office manager Danielle was very helpful and understanding. She really helped me out a lot thanks Ms.Danielle

I am grateful to Danielle for guiding me on how to choose a storage unit understanding my needs and wants. She is very kind and listens attentively to any request, she goes the extra mile in Customer service & satisfaction always willing to accommodate. Public storage offers competitive rates plus the storage area is clean. I will recommend this Storage business to everyone. Laura D.

Danielle was very helpful, quick and easy process.

Danielle and Terry were very helpful with my move in! Very friendly and accommodating with everything! Very pleased with their service!

Today I was very happy with the representative Danielle at the Mangum Rd location in Houston. She was very helpful and great Customer service.

Danielle was very nice and friendly. She helped me and boyfriend out. She made it fast and quick. Thank u for ur help Danielle 🙂

The guy in California who answered the phone did not know anything and was incorrect about everything. I tried to make a reservation at the place that I currently have and confirmed with him 3 times and he said yes it was the same place then I asked him if the storage unit was close to my original and he said yes it's almost next door. I also told him I needed climate control and he did not reserve me a climate control location, the location was wrong and I've never had a unit at that location. Basically he also told me that I would get the 1st month for a dollar which was also a lie. When I transferred the reservation the lady who helped me was outstanding. Be careful when you call to make your reservation because the experience I had, the guy was not only wrong about everything he lied about everything.

My stuff was stolen and several units were broken into. There were no cameras to detect who did it. The insurance didn't help me.

Taquilla was awesome as always. Our second time using storage with PS and dealing with Taquilla and every went smoothly and perfect. Her customer service is out standing

I arrived at 5:49 P.M. This location closes at 6 P.M. but I was turned away and told that there's a rule that they don't rent out units after 5:30 P.M. I have not been successful in finding this "rule" on Public Storage's website. The lady there was rude and had her child with her behind the desk. I would not recommend this location.

Taquilla was super helpful, patient, and understanding. The AC in my unit was broken for the at least a month and every time I called it was never fixed while I was there. But Taquilla allowed me to transfer to another unit (although the unit is slightly smaller than my old one) and keep my same rate and also allowed me to have 2 days to move my things. I'm really grateful for her understanding and flexibility cause there was no way I could move all my things in one day alone. The other person that I called at this location wasn't really helpful so I'm glad Taquilla was the one who ended up taking care of my transfer. Thank you!

Taquilla is so sweet n friendly. Been here 4 over a year. awesome n affordable

Taquilla helped me out with my unit, everything went smoothly.

My unit was broken into and was not notified. I didn’t know anything about it until I showed up to retrieve some items Police were never notified about it. Also I was told that there were several units broken into that night. According to the details provided to me , it would have been almost impossible to remove the items the way it was explained to me. Also according to management it was captured on camera????? According to management they broke my lock to check and see if any items were missing, and replaced it with one of theirs. Very suspicious of the accounts Alvaro Villarreal

El servicio es pesimo

I never park in the right place.This location needs a better way to park..We need direction to the parking garage.

Great Service! Clean storage location. Pay the extra $4 Convinience Access to be close to an elevator. I was helped by Janel! She was great and answered all of my questions.

Janel Rodriguez gave excellent service. She was very professional and helpful. Need more people like her on your team.

Great safe storage

Danielle is excellent!

Danielle was knowledgeable, courteous & thorough. She could not have been better. It was my pleasure to be served by her. She is the kind of team member all companies would love to have.

During this time of social distancing, Danielle still provided excellent customer service. Thank you for being courageous and representing yourself as an individual with compassion and empathy. Public Storage should be honored to have you as an associate. Once again, thank you for your excellent customer service.

Met Mechi today the young lady was very sweet and respectful! I appreciate it Thank you!

Excellent customer service! I had the best experience. The manger was so sweet and helpful! She answered all my questions. I would recommend this storage to anyone!

Taquilla was great big help with getting me information I need about a storage. She is very friend, had great knowledge about everything I asked and me feel very welcome. I highly recommend anyone to use this storage place.

Taquilla has made this stressful experience, easy and comfortable. Always with a smile. Great decision on going with Public Storage at the Magnum Rd. facility.

Exelente

Came to this location to view a unit that I will be renting next week spoke with Taquilla she helped me out and was very nice . Good customer service and clean units

I travel alot doing alot of moves but by far I've never ran across no one with customer skills as Taquilla's. She's very kind and sweet with a burst of beautiful energy and just smiles with laughter. Going back on the road I hope she's there when I get back and more of my customers are using you're business.

Mechi did really good. Very good with the customers. I would recommend this facility to anyone.

Michi was awesome great service will definitely recommend to our friends

I recently decided to rent out a storage and the clerk Mechi was amazing. She was incredibly knowledgeable, transparent, and helped me with all my questions. I would highly recommend Public Storage.

I am in the process of moving and need somewhere to store my belongings I have been shopping around stopped by this store and asked about size and prices Mechi was nice and patient Thank you

I had the best experience. Tequilla was super helpful and very sweet. I will for sure be a repeat customer.

Taquilla gave amazing service and had a great willingness to help. I would definitely recommend this location, and will be back for any storage needs in the future.

Highly recommended! TAQUILLA the property manager was very professional and helpful.

Tequilla is one of the sweetest employees I have ever met. She always has a smile and is very pleasant anytime I need assistance.

Taquilla provides excelente customer servicio

Taquilla!!

Moy bien gente aqui en esta lugar

Great Property! Very professional and Taquilla was really helpful. Would definitely recommend!

Ms. Mechi is the best at customer service! Any questions/needs you have isn't a problem for her. If you need storage space, go see her!

I love this Public Storage! They are always helpful, honest, and friendly. Taquilla is AMAZING! She helped me figure out which unit to transfer to and made the process painless, quick, and easy. Definitely give them a chance for your storage needs!

Very Helpful Service and Excellent Communication..Highly Satisfied Customer💪🏽💪🏽🙌🏽

Chris was literally the best. He was extremely friendly which is hard to find these days. Helpful, informative, and efficient. Listened to what we needed, was descriptive with all fees and costs up front, and offered services that could benefit us with the unit. Would give more than 5 stars if I could. Give that guy a bonus or something!

Very friendly and hassle free. Speedy service handling payment

There was a young lady up there by the name of taquilla that was very helpful to my storage needs. She was knowledgeable on the size that would fit me best just from my description of what I was storing. I would definitely recommend this facility if you or in this area

Sending a huge shot out to Taquilla Earnest she was extremely helpful, knowledgeable and kind...(give this lady a raise)

Public storage bought my old storage on Maxey Rd. I am not happy with their service or customer service. I called the location on Magnum, and there was a very knowledge woman named Taquilla, who was very friendly and attentive to my questions and needs. I would recommend this location just for the customer service. Can she move locations to the Maxey office. I think I might stay if she moves over here. She was awesome, great customer service, she turned a bad situation good again.

The manager TAQUILLA was excellent and very knowledgeable..... Nice place

Taquilla is super friendly and very helpful she went above and beyond her job to make sure we were taken care of I would most definitely recommend this location if you want great customer service this is your place!!!

Taquilla Earnest is a wonderful and helpful worker always smiling go above and beyond of her job to help out

I have been using this storage facility for the last 5 years and have been mostly satisfied with it. The young lady who works there named tequila is always very friendly and outgoing and has always worked to solve any issue I may have had. She is what I call "a keeper". The only issue I have is that I believe the property itself could use some updating.

The Property Manager Taquilla on arrive there treat Me with good Customer relation, made Me feel like Family. Thank you. Totally satisfied.

Thank you Taquilla for ur great attitude and customer service every time we come !!

Taquilla was very helpful when I came to pay my bill Great customer service

the are constantly taking money out of my account after i advised them that i didnt authorize the full payment on the account the manager there is very rude i will taking this to higher people

Charging $87 for a 5x10 non climate controlled . Finding a better place soon.

Thank you Taquilla for helping me with my storage options and workin with me . You have great customer service

Tequila was excellent! Personable and knowledgable . I highly reccomend!

The manager Taquilla was a great professional and helpful.. I appreciate the help and knowledge she had. Her alone would make me recommend this facility..!!

I came in to buy boxes and Taquilla was very helpful when I was trying to figure out what size I needed . She was nice and smiled the whole time

Great prorated storage options

Ms.Taquilla Earnest was very help and professional.

I would recommend this property for your storage needs. The manager Taquilla is very pleasant and helpful in suggesting different storage units for my needs. The property is very clean but could use some upgrades the units seem outdated. Even though I was very pleased with the way I was treated by the manager I decided to go to a newer property for my storage needs. I give 4 stars for the service and 2 stars for the property.

Taquilla had the greatest attitude when I came in to rent, she told my everything I needed to know so my rental experience can go by quickly and I understood everything ! I would recommend this property.!!!!

Taquilla was a very good customer service rep. She showed me to my storage with ease. She was very friendly and pleasant at store 2415 mangum

I would recommend this property. Taquilla Was very helpful and assisted me so well on my storage needs. I would give this place 10 stars or more if I could!!

Thanks Taquilla for everything!!!

I came in to make my mother’s payment and was greeted by Taquilla. She was very courtesy. Keep up the great work!

I have a visit this public storage in the property manager Tequila has great customer service skills and has a lot of knowledge about storage I would recommend this place to anyone

Great service and property is always clean. Ill recommend it to everyone.

I moved in at this location and the manager there Taquilla is awesome she has great customer service and she’s a very good people person keep up the good work

My experience at this location was absolutely outstanding. The manager was very nice and knowledgeable about what i needed to make my moving experience easy. Thank you Tequila, i would definitely recommend this storage property to anyone in need of a storage. EXCELLENT!!!

Public Storage provided me with outstanding service. I will recommend Rocio she was very professional and has great customer service .

I went to the location on Mangum and the experience was great! I'm moving soon so I visited to inquire on the size unit I would need as well as the cost. Mechi was very helpful and friendly. I will definitely be renting soon!

Great service. I would most definitely recommend this location to anyone. Property is very clean and prices are unbeatable.

Great prices the lady is really nice and helpful.

Lovely people and great prices

Taquila is great thank you ma'am

Taquilla is the best thanks for everything

Easy access, friendly staff, ease of transfer from one unit to another.

Taquilla is so friendly and explained to my daughter and telling me what she says and etc......

Taquilla was excellent with our move in very helpful and friendly i will tell everyone to store here

Great customer service. Always smiles and always helpful thank you Taquilla for my experience.

Taquilla was very informative and friendly. She took me on a tour and answered all my questions. Checkout was fast and was handled in a professional manner. The online discount was awesome! I highly recommend this facility!

Very nice and very helpful.

The facility is exceptional, and Taquilla is extremely courteous and helpful!

Clean facility & great customer service. I highly recommend using this location for storage.

Average

5 Stars for Taquilla who was very helpful and efficient. She has a great attitude and made me feel special. I would highly recommend her service and professional demeanor. The facility on the other had is very dated and is in need of repairs and/or updates - I would give it 2 stars, as it is not the worst I have seen, but it certainly does not meet the expected standards your company promotes. It will serve my purposes as it is for a short time and located close to my residence. I would have changed locations to a newer facility if not for the professional and helpful manner of Tequilla. She truly is an asset to your company. I was also referred to this location by Mandy at the 6400 W Little York Rd location, due to the confusion of the reservation set-up on the website. She too was helpful and professional in her demeanor and attitude. I comment both these nice ladies for their timely and helpful response to my needs.

Store is well kept and has some 24 hours units. Very clean.

Great customer service!

I stopped by Public Storage today to ask about the property and I met a young man today name Chris. He was very professional and very nice, great experience.

Nice facility good area highñy reconmend

Good property with some 24 hours access

Great facility

Great storage site. Charlie is great, got me everything that I needed! I would recommend to those who need extra space.

Great property! Very professional and Charlie was really helpful. Would definitely recommend!

Charlie was very knowledgeable and extremely helpful when I was searching for a new unit after damage from Harvey. She was very personable and understanding. Will definitely recommend this Public Storage!

They steal from your unit!!! The storage unit flooded during Harvey. After I went and cleaned out my unit and got rid of what was ruined I organized it very nice. Easy to get in and out of my unit. I went back a few days later to get something and my key didn't work. The company had it re-keyed. Upon entering my unit I noticed several items missing. They had been stolen by the company in charge of spraying the unit for rust. Also my unit was upside down. Everything was just piled in the middle. Several of my things were scratched. They even gave me photos of my unit before they went it. It clearly shows my stuff was in my unit before they went it. How does a company steal stuff out of units and not be held responsible? Now they have the ostrich syndrome! They have buried their heads in the sand!!! STAY AWAY FROM THIS PLACE!!!

We love Charlie! When my mom rented here she had all the answers for all our questions. I really like the level of service we got. She is very professional and knowledgeable about the property and storage. She taught us how to stack our boxes how to keep our items protected thank you for your help!

Easy self-storage with good location. Large place with all types of units available for rent.

The staff are incredible, they are extremely helpful and knowlegable. The facility is clean. Couldn't have asked for a better experience.

Nice convenient and affordable

This has got to be one of the WORST places ever to do business. I'm trapped here because when I first got the storage years ago I was OK, but now I am crippled and can't move my stuff, and can't afford to hire help. A number of years ago I got someone to help me, but the elevator was broke! It is ALWAYS breaking down! And the rent I've paid alone would have bought 4 or 5 new elevators, so there is no excuse for them not fixing the elevator once and for all so it won't keep breaking. It is very bad for someone who can't make the stairs. They are always getting broke into, there is no security, and at the ridiculously high prices they charge there is no excuse for it. Oh, the 1.00 move in sounds nice, but then they go up on the rent every few months to where in no time you are paying outrageously ridiculous prices in no time. Not to mention the service gets worse and worse! They use to would call you if your rent was due, but now they don't so they can get their nonsensical late fees (which ought to be against the law). This is NOT the place to do business! I'm only giving them a 1 star rating because I have to in order to be able to post this.

Great Customer service! Katie is awesome! She gives 6 star service!!! Property is clean and secure!

The management is excellent I recommend everyone to go to public storage

Fantastic experience, Charlie is great!

Great service. Will defenitly come back. A+

Christopher was great help and the device was awesome.

Charlie and bebe were very helpful

Charlie made my day will be back soon

My stay here was very enjoyable. Bebe was very polite.

Good Storage but it Is hard to move when the elevator door keeps shutting on you while your moving

Charlie is the best by far! Go see her for all your storage needs!

I called in and received excellent service. When I arrived at the property Charlie was exceptional. She was extremely helpful. This has been a hassle free and wonderful experience for me.

I recently moved from San Antonio and didn't have time to visit the location personally but Charlie helped me out. She asked all the right questions and suggested what I needed. I have easy access to my unit and it is always clean inside and outside. I really am happy with my decision to have picked this location out of the choices I was given from the national phone line.

I went in to make a payment and Kendall gave me awesome customer service. She had a warming smile and was very helpful. I store at another location and she looked me right up.

Stay away from Charlie and Christopher. Charlie is a bitter old lady who lied to us about the time we had to wait to book a storage. She told us we had to wait 1 hour after the online order instead of 39 minutes. I called another store to ask about that and they confirmed it was 30 minutes and not an hour. I went in to the office after 30 minutes and she looked at the clock and said, "Eeh whatever I'll just do it now." During my visit there we had to check her twice on her attitude. Horrible!!! She kept giving herself smoke breaks while we tried to register for another storage. Terrible attitude. Michael lied to me about the amount of storages they had available. According to him, they only had 1 storage spot left, but online I saw they had tons of 5x5's and other storages available. We have gone there on more than a few occasions to put stuff in our storages and the elevator was out and the stairs were locked. Keypad didn't work.. Crazy!!! They tell you to give them a good rating on google while you wait, that's why you see so many good reviews, but the reality is a much different one altogether.

My name is Paula G., and today I met Charlie in person at Public Storage. She was wonderful to work with, warm, friendly and professional. This is the first time I rented a storage unit, and she make sure I knew how easy the process was, and it was seamless. I appreciate Charlie's great attitude and customer service. She was a joy to meet!

We were flooded out of our home and Public Storage called us to let us know that our storage had flooded. We had to vacate the location on West Little York and Public Storage reviewed a list of locations with us that we could move our property to. We choose the location on 2514 Magnum Rd. and was greeted by Charlie. Charlie made the whole experience a breeze. I can not say enough about her customer service and her warm spirit. Thank you Charlie Your kindness will never be forgotten Sharon Mitchell

Killer service by Ashley, even under the pressure of some equally awesome people in suits that I assume to be corporate. Digging it.

Ashley was very helpful informative and gave great tips on how to protect my belongings.

Great service through Ashley!

Ashley , She Was An Amazing Person , Very Friendly , And Told Me Everything I Need To Know , I'll Be Back

Excellent and friendly service from Ashley H!

Got in and out to get settled easily and quickly

Ashley did a great job taking care of us today I give a 5 star rating

Was about to go to the bank but stayed to help me out

Great service

While visiting the mangum storage Ashley the associate who helped me with my storage needs was very helpful and professional. I would recommend this facility to family and friends. Thanks Ashley you were great.

We were there five years and received steady quality service. The manager, Al, was a constant and provided great service. The place is safe and free of any vermin or leaks. Al makes sure the place is kept tidy and clean.

Worst storage facility I've ever used. I've only been there 2 mos. and already Ive had my access denied twice by a "faulty" keypad and once by being locked out with a pad lock on the entrance door. The latter they stated was because of "inclement" weather that was iminent. You would think that if there was a weather situation you should be allowed to get your belongings out if need be. I contacted the local mgr to discuss having rent prorated for days that I didn't have access and was told she didn't have the authority and that I needed to speak to the district mgr. All I've been able to get from him is his voicemail which he either doesn't check or ignores. Will be moving contents out of this facility at the earliest I'm able to and will NEVER use Public Storage again as well as telling any and all of my friends to do the same.

Great service and good personality! !!

It's really a great service for all storage needs and the employee named Ashley H. has been very helpful with customer service. 5 stars for Ashley and her hard work effort. Public Storage should give Ashley H. a bonus salary and A+ for most valuable employee ever

Nice informative staff, thanx for making it easy

Ashley H was very friendly and professional. She took care of all my storage needs, and it was greatly appreciated during a stressful time.

Ashley is very good at her job. She is very patient, has great personality, and explains everything clear enough for a child to understand.

Was easy breezy just how I like with excellent customer service

Excellent service A1 highly recommend this place for a storage unit very clean ashley was very nice an helpful

Ashely was a good helper I really appreciate it

Great experience very easy going and would recommend to any one. Ashley Hall is the one you should ask for

Ashley is very helpful and friendly

I visited public storage and rented a space and had Ashley gave me five star service today

JO'EL's Review: I came to this location to book space to assist with a move. I must say, Ashley H, deserves a raise!!!!! She was not only courteous and professional, but friendly and knowledgeable. She answered all of my questions, gave me a facility tour. Was very professional and helpful without being the typical customer service rep (i.e. pushy, snarky and more interested in making a big sale/commission than serving individual customer needs). I'd like to think she should be in Mgmt or in the very least teaching a Customer Service Course on what it is to be specific to customer needs. Above all else, I was very impressed. Whatever the amount for her services? She's definitely being underpaid. Highly recommended facility & business if all workers are as competent, capable and efficient as she seems to be.

Great

BeBe offered really great customer service to me as a client of public storage this morning. She was courteous, prompt, and very friendly.

Be prepared for a terrible experience...Poor management. Christopher and Nik are useless.

Ashley H. Is an amazing helper and got me in and out. Great job

Ashley was very welcoming and professional. She explained things well and had my unit and paper work prepared quickly!

1st time using a storage company and coming to this location was convenient and Ashley was very helpful and courtesy. She helped answer any questions we had.

I give this location five stars! Ashley was very helpful and kind. she was courteous and very informative. she made getting a storage with two energetic kids very easy. her courtesy is very appreciated.

Ashley was great#!

Great service. Ashley was a pleasure to deal with and management seems to care about your satisfaction. Would recommend.

Ashley was really great...exceptional customer service!!

Great service.

Ashley was very helpful and informative of the whole renting process. Definitely recommend this location

I had a very pleasant experience here. Ashley was very knowledgeable and courteous. It's always nice to be greeted with a smile and how may I help you instead of silence like other places. I highly recommend this public storage.

I was given the best and most friendly service when purchasing my storage ashley was the best.

Ebony gave Good customer service!!!

Renting was easy and quick, got a good estimate before I showed and the employees were all helpful especially Ashley

BB was very friendly, professional, and courteous! Overall experience was very pleasant.

Bebe was the bright spark in my very hectic day. She was very professional and friendly. She took time to explain how things work here and answered all my questions. She also made sure that I could lock up the unit properly rather than just leaving me to it. I would highly recommend using this Public Storage location.

Be be was a very generous employer here at public storage she took her time to explain everything in detail showed us the unit and made us feel very comfortable I will definitely refer customers to her thank you so much we looked forward to being your customers as well..

El personal muy. Amable y atenta es. El servicio q nesecitamos en nuestros paises ..bebe es muy atentA imposible no rentar estw lugar gracias x su atencion

Bebe has been very nice and informative. Always has a smile on her face

I went in a couple a days ago for prices and the girl that worked there name Bebe was really helpful. She didn't just give me prices at that location but gave me prices around the area I was looking to store my things. I ended up not needing the unit after all but just wanted to recognize her for her great customer service. Thanks Bebe!!

BB loved her service

Bebe was totally awesome she was a big help in getting me in and out during my lunch break. Thanks Bebe your the best.

Be be is so amazing so nice sweet and caring

Excellent customer service. Bebe is very friendly and professional ..

After losing your home and the stress related to moving, Bebe in the office is continuously positive and friendly. She remembers your name and always has a smile. I was getting the unit for a month and now after three months I'm not in a hurry to move.

Awesome! Bebe helped me through an emotional & hectic time getting a storage. She made the set up easy and auto pay is so convenient. The facility is very nice and I know my treasures are safe.

Bebe was awesome great customer service!!!!!!! Great business day start off!!!