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Address

1165 North Loop West
Houston, TX 77008

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-3816

832-460-3816

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-3816

832-460-3816

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 32/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 32/mo $64
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 38/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 38/mo $76
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x5'
    Online only price
    $ 49/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 49/mo $98
    Online only price
    Half Price Sale

    No Obligation

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    10'x7.5'
    Online only price
    $ 52/mo
    Online only price
    Half Price Sale
    Medium 10'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 52/mo $104
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 70/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 70/mo $140
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 85/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 85/mo $170
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 102/mo $136
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 115/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 115/mo $230
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 133/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 133/mo $177
    Online only price
    2nd Month Free

    No Obligation

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    10'x20'
    Online only price
    $ 147/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 147/mo $294
    Online only price
    Half Price Sale

    No Obligation

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    10'x20'
    Online only price
    $ 152/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 152/mo $304
    Online only price
    Half Price Sale

    No Obligation

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    12'x20'
    Online only price
    $ 199/mo
    Online only price
    Half Price Sale
    Large 12'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 199/mo $398
    Online only price
    Half Price Sale

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Greater Heights Storage Units On I-610 in Houston

This Houston Public Storage, located just inside the 610 Loop on North Loop West between Ella Boulevard and Shepherd Drive, offers cheap self storage options to customers in and around the Greater Heights area.
This facility offers a wide range of indoor storage units in various sizes, accessible from interior hallways with keypad code access. This location also offers a climate-controlled storage option.
It's an easily accessible location from Interstate 610, Interstate 45 and U.S. Highway 290, making it a convenient stop for customers in northwest Houston, including the Oak Forest, Northside or Northline areas.
A 5x5 or 5x10 unit is a great way to store seasonal items, decorations or small items of furniture, while a 10x15 is the perfect solution to declutter a home office or garage.
Growing families near Waltrip High School or in the Shady Acres neighborhood will find a 10x30 unit at this location can fit all belongings in one place during a big move or remodel project.
Once the loading and unloading is done, hop in the car and head south 2 miles to take a stroll down popular 19th street in The Heights, where locals and visitors are delighted by an eclectic mix of historic storefronts and trendy boutiques and eateries.
As the greater Houston area continues to grow, residents and businesses alike are looking for places on the outside of town to call home – and with the lure of unique culture combined with a convenient proximity to downtown, it's no surprise Greater Heights continues to flourish. Public Storage is committed to continually providing exceptional, affordable self storage service to the community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 405)

March 3, 2024
Google Public Storage Pablo Hernandez
I was in and out to complete my rental in 10 mins, Maria was very helpful and answered my questions.
March 3, 2024
Google Public Storage Jose Toledo
Maria was very helpful and getting my storage unit. Will definitely recommend public storage
March 2, 2024
Google Public Storage Robert Howard
Maria is the best
February 23, 2024
Google Public Storage kelly morrow
Charmaine and George were patient, professional and kind! I am very particular and their customer service far exceeded my needs. My unit is very clean and getting into the property was like Ft Knox 😂 thank you!!!!
February 22, 2024
Google Public Storage Gabriela Torres
Wonderful and efficient experience today. Thank you so much to George for all his work finding the perfect space for all my specific needs. I am excited to continue working with this location. :)
February 19, 2024
Google Public Storage Donya Wiggins
Maria and Charmaine was very helpful they helped me figure my payment and walked me through things I didn’t understand. We even shared some laughs. Wonderful women
January 31, 2024
Google Public Storage Ricky Allen Sr.
My visit today @store #29153 on 610 N.and Ella was very pleasant...mgmt went above and beyond to help me and employee Latoia Lemmons displayed excellent customer service skills,Great Job !!!
January 22, 2024
Google Public Storage Joseph Ross
Just rented a storage it was fast & easy Charmaine & Maria help me and showed me the unit thanks for the good customer service
January 13, 2024
Google Public Storage virginia ellis
George is the best!! He has been very helpful and kind every time I need help. He is a great problem solver. Thanks George!
January 12, 2024
Google Public Storage Jamison Carvalho
I noticed my storage unit had a robbery on November 30,2023 and notified the front office the same day. Sadly as of January 12, 2024 it is still not repaired. Obviously I am moving out in a few days. It appears the robbers cut the cheap chicken wire in the ceiling. No calls, emails or texts from public storage regarding the situation. Very bad customer service in my eyes.
January 4, 2024
Google Public Storage Giovanna Gabuzzi
George was extremely helpful & knowledgeable! Definitely made my experience smooth! Thanks!
January 2, 2024
Google Public Storage Josh McBryde
rent constantly raised. they entice you with a "low rate" and now my rent is 180 a month for a small unit. if i were in town i would move to another unit, but my things are stuck there until i move back to houston. i would highly recomend morning star on i-10, as you can lock in your rate and arent robbed like you are here
November 29, 2023
Google Public Storage Chaun Roberts
Needed a place to store my things for a couple of months and stopped at Public Storage. Charmaine was very helpful. She went over the different size units with me while making sure I had enough space to store my belongings. She had “THE BEST”customer service! Absolutely love the detail she provided that helped me make the best decision for what I needed. So grateful I stopped here.
November 24, 2023
Google Public Storage Alex Bos
Never enough carts. I don’t understand why they don’t have more. Almost every time I’ve come they are all in use. No complaints otherwise.
November 10, 2023
Google Public Storage beverly benning
November 6, 2023
Google Public Storage ashli jacobs
I came here to pay my bill from another location Charmaine & Maria helped me download the app so I can pay my bill through the app
October 28, 2023
Google Public Storage Anne Vallejo
Great experience. George was very helpful and assisted me in finding the right unit for my needs. He got everything processed quickly. Painless and quick.
October 1, 2023
Google Public Storage nelly Sepulveda
Maria was very helpful with me,will admit is hard to find good customer care,but I found it here.
September 30, 2023
Google Public Storage Marissa Martinez
Maxine was outstanding in helping us with a storage couldn’t have been happier
September 24, 2023
Google Public Storage Bernard Rosenfeld
Charmaine was very helpful and explained each step . She had a smile on her face throughout. It was a very pleasant experience. Highly recommend
September 21, 2023
Google Public Storage Edward Wakefield
I rarely write reviews but George was extremely helpful and friendly during my move. He went above and beyond to guide me through the move-in process. I would recommend this storage location to anyone. The units are conveniently located and you will know that you are getting top-notch service from George who is there almost every day of the week.
September 21, 2023
Google Public Storage Goddy Works
September 19, 2023
Google Public Storage I.J.BB Express
I stopped in yesterday to check the rates and how that facility was It appeared to be fine very clean. I’m a little concerned as far as the units is concerned it was a little warm in there but it’s very convenient to where I live and the desk agent yesterday I am so sorry I didn’t get her name but she was a wonderful young black lady. She was very helpful today. I had George he was wonderful very helpful very Knowledgeable of his job answered all my questions he was wonderful, very outstanding gentleman
September 11, 2023
Google Public Storage PITO JAMZ
Maria was more than helpful she went above and beyond my expectations!! Thank you
August 28, 2023
Google Public Storage Karen Baxley
August 21, 2023
Google Public Storage Xavier Shelton
fast paced, in and out service! excellent job
August 15, 2023
Google Public Storage emilio martinez
I am here and the person at the front desk with a personal call for more than 10 minutes and never answered me... If you are in brake, put a notice or something
August 9, 2023
Google Public Storage Ivan tutorial
Thank you George was very nice 😊
August 6, 2023
Google Public Storage Robert Scott
I had a 5 star service for sure. Thank you all.
August 1, 2023
Google Public Storage Jose Rodriguez
Nobody is ever at the front office. I’ve gone three time including today, and not a single person can be found and the front office is always locked DURING BUSINESS HOURS. My move in date is today and the gate code is not working. Seems like these people just don’t give a damn.
July 27, 2023
Google Public Storage Tami Smith
Can't access all of the time. Only between 9:30 a.m. and 6:00p.m. m-f
July 20, 2023
Google Public Storage Get Money
Maria was friendly good customer service
July 13, 2023
Google Public Storage Juan Lopez
Mister George was very helpful, I came in looking for a storage unit and he pointed me in the right direction. He saved me $160. He was very tech savvy and showed me how to unlock the gate via the app. Highly recommend and will continue to do business with this location.
July 1, 2023
Google Public Storage Albirda Zephyr
Very professional and helpful attitudes from all thier associates. I am thankful.
June 29, 2023
Google Public Storage Brenda Avina
I had legal issues where I almost lost our property and let me say Charmaine was therr to comfort explain and guide me to and through the rt channels and Mr Gorge worked with us in connecting us to the rt people and things to do .
June 26, 2023
Google Public Storage Cecil Lofton
Maria was awesome & professional
June 11, 2023
Google Public Storage Alex Martinez
Maria was a great help, she was friendly, kind, and patient.
June 8, 2023
Google Public Storage tavares teel
Anytime someone thinks of having to move in or move out it's always a frown knowing the extensive work that you are about to endure but Latyra from the Public Storage (facility manager) 1165 N Loop West location put a smile on my face as she made the process quick, easy, and comfortable. She explained all necessary dos and don't; expectations of the facility. She had great customer service and the process was smooth. I told her what I was looking for and she accommodated exactly that no extras or up sales were attempted. She also told me about the Public Storage app and all its perks. One thing I enjoyed most about the app is that you can go in and out of the facility smoothly as you can gain access with a touch of a button on your smartphone. I would highly recommend anyone to try out this location!
May 14, 2023
Google Public Storage Howard Sims
I went in to reserve 2 units, 1 10x20 & 1 10x30, early December 2022 for my Jan 9, 2023 move in. I was told I had to rent them then, so not happy about having to pay for an extra month without using it. I was ask about renter insurance, and told George I had my own through State Farm. He said he had to put it on the first month, corporate rules, but that it would come off after that. I'm still paying for that extra charge, it never came off. 1 week before our move in we went to the storage rooms to move in a few items we didn't want the movers to handle. Much to my surprise one if the units I had rented had a strange lock on it. I went to the office, George was not there but a lady assisted me. George had released my storage room since I had never moved anything into it. I explained to the girl my move in date was 1 week away and he knew that from when I rented it. So after about 30-40 min it was resolved. On move in day the movers trucks and i pull into the property and they look at the units and they are not sure it will all fit in those two units. I go to the office, it is locked. I knock, no answer, and I'm panicking. I come back after a shirt time and its still locked. I can see George inside but he will not acknowledge me or cone to the door. I not only panicking but getting upset. The movers keep moving things in. I go back a little later and the door us unlocked, George sitting inside and I tell him the situation and ask why he couldn't help me. He said it was illegal for me to interrupt his lunchtime, he us untitled to his time off. I ask why he didn't put a sign in the window to at least let everyone know when he'll be back. He said corporate wont allow him to put up a sign. Pretty ridiculous rule. What didn't fit in the storage rooms went home with me on my truck. I will definitely not recommend that location. On the other hand I have another room at the 290 and Eldridhe location and the lady there couldn't be nicer or more helpful. Now after all if that I get a nice card in the mail the rooms I'm renting at the 610 and Ella location are going up considerably, $132 a month on just one of my two. That's a crazy amount to add to someone's bills in this economy. I dont know about the second unit yet, I have not received a card on it. My 290 room has gone up $50. That's not right going up so much on your current clientele. Howard.
April 22, 2023
Google Public Storage Heather Stevens
April 21, 2023
Google Public Storage Yessika Sanchez
George was extremely helpful. He assisted us with everything and even showed us to the unit personally. Thank you George!
April 12, 2023
Google Public Storage Dean Lewis
Great experience property management Answered all my questions
April 8, 2023
Google Public Storage anthony coffey
The service was great very friendly and great customer service.
April 2, 2023
Google Public Storage Richard Tristan
Maria was very helpful in transferring me to a larger unit. Even though we was extremely busy, she made sure to help everyone that needed assistance. Great customer service!
March 26, 2023
Google Public Storage Stephanie Kae
Maria was very friendly and helpful.
March 26, 2023
Google Public Storage Anival Vargas
Maria was exceptional
March 24, 2023
Google Public Storage Daraishea Williams
Maria is awesome great customer service she’s a plus to the team left me very satisfied
March 24, 2023
Google Public Storage Felicia Quinn
I called to get information about my storage units on Tuesday and was helped by a lovely girl named Tatyana. I was definitely satisfied with the info that she gave to me. I highly recommend this location. Tatyana has great customer service. Will recommend to my colleagues.
March 21, 2023
Google Public Storage Corey Lowe
They are absolutely the best!! I trust them always to make sure my things are secured and Tatyana was such a big help as well!! I definitely recommend
March 7, 2023
Google Public Storage Ashley Aleman-Reyna
My unit was broken into today 03/07/2023. Ironically. the only cameras are at the elevator and gate. Not the aisle. I was told I shouldn’t have that type of lock, granted the lock was provided to me by public storage, upon ordering the unit online. I have 2 units and will be cleaning out my stuff this weekend! The second photo is what the lock looked they after they “ cut the metal lock”
February 25, 2023
Google Public Storage Enrique Soto
Ms. Maria and Charmain were extremely helpful in our decision for the best deal online. We were also able to check the unit before we finalized our contract. They we both very informative and understandable of our needs. Highly recommend this location. This is our 2nd great experience here.
February 22, 2023
Google Public Storage Dareese barnett
Ask for Jose! He is so helpful and went above and beyond to hell me out! I am grateful for him.
February 10, 2023
Google Public Storage Tyler Sukenaga
Had a great experience with George while signing up for a unit today! Very friendly and conversational during the process!
February 7, 2023
Google Public Storage Mayra “c.mayra18”
Mr. George was SUPER helpful with answering all of our questions. He allowed us to check out the storage unit since I'm more of a visual person. The facility looks clean and well maintained. 👌
February 1, 2023
Google Public Storage Justin Robicheaux
I love this place. It’s clean and very spacious I had a pleasure dealing with larynaisha and danette they were very professional and helpful and happy to assist and answer and questions I had. This is my new location! Love it!
February 1, 2023
Google Public Storage Maru Flores
Un lugar limpio muy buenas sus instalaciones y bodegas al gusto de uno
January 25, 2023
Google Public Storage Tonya Cates
Friendly staff
January 24, 2023
Google Public Storage David B
George was very helpful and patient throughout the process.
January 15, 2023
Google Public Storage Alan Evans
Railynn found me a perfect unit for a great price and made my move in as easy as possible. Thanks for all the help!
January 14, 2023
Google Public Storage Kedeja carter
Laryneshia(sorry if I misspelled her name) was a great help with helping me find a storage space. Without her I would have gave up. Wonderful employee:)
January 11, 2023
Google Public Storage Lindy Alberts
Awesome clean storage location. Easy online to set up for new customer. Moved in today with no worries. Unit was perfect. Clean and ready with lock. Overall experience 100% happy. The location is absolutely the best easy access to the highway in a safe area would highly recommend.
January 4, 2023
Google Public Storage Wardell Flowers
December 29, 2022
Google Public Storage David Jenkins
Great service from George the Manager. Clearly explained everything, saw the hint ahead of finalizing, everything clean and efficient. The Public Storage app works well opening Main gate and authorizing elevator access - saves hassle of trying to remember the 6 digit access code.
December 19, 2022
Google Public Storage Claudia Kayanne
I am writing again to say that I DO NOT RECOMMEND this store. They close at six, so if you work or need something after that, you CAN'T get it. I mean, they close the GATES and everything. I recommend public storage from the weistainer. They close at 9 pm, so much more flexible for a storage
December 12, 2022
Google Public Storage Kyle Wiese
Maintenance was done to the building and the locks and all the units were changed, I was not notified of this. When I had an emergency and I needed to get into my storage unit, I called ahead, made sure that someone would have the replacement keys available, got to the storage unit, no one was there. Doors were locked. Call the number, went to voicemail. Called the district manager. All he said was sorry I couldn’t do more to help, but it is what it is. Offered me a $40 credit on a unit I pay $240 a month for and said that was “the best he could do”… If you’re looking for a place where you’ll actually have access to your items, good communication, and on site support…look elsewhere.
November 30, 2022
Google Public Storage Regina Flakes
Dianna was wonderful
November 10, 2022
Google Public Storage Reghan Lopez
George was wonderful answering questions we had when searching for a storage unit! The rental process was very easy and stress free. We are looking forward to storing our items here!
November 1, 2022
Google Public Storage Bud Light
Thank you Danesha, your help was greatly appreciated for what I was looking for in keeping my things safe. I'm looking forward to working with you again in the future. Hey everyone, go visit this property, you won't be disappointed!!! Danesha Your hospitality will not go unappreciated you are the coolest, and thank you for showing me to my storage. That place is huge!!! Store#29153 1165 N. Loop west @Ella
October 29, 2022
Google Public Storage Mack
This place is fantastic, very clean and orderly. The manager (Erin) is the absolute best. She is very knowledgeable and can solve most issues. She goes above and beyond for her customers.
October 13, 2022
Google Public Storage A Perez
George was fantastic to work with took care of all the paperwork and walked me up to the unit to show me how to access the unit. We need more people in this world like George. George thank you for your service. A. Perez.
October 12, 2022
Google Public Storage April Posey
Lindsay was very helpful. She was able to answer all my questions. She is definitely an asset to your team. I
September 30, 2022
Google Public Storage Crystal Grimes
September 15, 2022
Google Public Storage Morris Gray
George have great customer service and a great help.
September 3, 2022
Google Public Storage Justin B. Wilkins
Mr. George and Mrs. Johnetta gave me great service as I’ve upgraded my unit with ease.
September 1, 2022
Google Public Storage Mattie Anderson
Storage foWaiting on meWaiting on me andWaiting on me and beenr a long timeAnd George has been
September 1, 2022
Google Public Storage Rita Helmer
The storage facility is always nice and clean. Never any problems. George is very helpful.
September 1, 2022
Google Public Storage Herman Williams
Oh yeah
September 1, 2022
Google Public Storage Donald Nguyen
Johnetta & George helped me from beginning to end with all my needs! Great customer service & very helpful!
September 1, 2022
Google Public Storage Vickie Jackson
5 stars for Mr. George and Ms. Johnetta. They are very professional in managing the public storage facility. The site is always clean.
July 22, 2022
Google Public Storage David Galloway
July 20, 2022
Google Public Storage Rebecca Torres 95678
George is a great and Very helpful. Need more Employees like him.
July 5, 2022
Google Public Storage Tiffany Shelton
George was very helpful and nice showed me where my unit was and just very sweet and helpful
July 3, 2022
Google Public Storage Brenda Joseph
First and foremost I was there before 6:00 and the manager of that property saw us when were taking off the loveseat , the courtesy he should have told us that we wasn't going to be able to go back upstairs, then it wouldn't have showed up that I still there after closing time, so on that note I wasn't trying to go past the time.
June 30, 2022
Google Public Storage Alvin Pinon
June 25, 2022
Google Public Storage Sarah Mueller
The storage facility is always clean and I've never had any issues with the gate not working. George in the office is amazing! He always goes above and beyond to make sure that you are taken care of. Super nice fella! The one thing I will say is that often times the carts are being used so if you have a large load you either have to come back, wait, or carry your stuff up bc you can't get into any other building than the one your until is in so going to get a cart from the other building is not an option. Other than that I've been more than happy storing my stuff at this facility.
June 23, 2022
Google Public Storage Jessica Gonzales
George was such a great help with the moving of our unit. It was a pleasure working with him.
May 21, 2022
Google Public Storage Jacki Schromm
George was incredibly helpful, kind, and made sure I had everything I needed to get set up in my unit. Thank you George!
April 17, 2022
Google Public Storage Sandra Crowder
March 31, 2022
Public Storage Sergio Torres
Can I access my storage unit at any time?
March 29, 2022
Google Public Storage LoveLove84
I’ve been renting out of this storage for a couple of years. However, GEORGE the manager was no help when asking about a balance that was past due from transferring units. Later that day George and trainee in tow came through to check units and could clearly see I was reorganizing my unit and had some oversized boxes in the hall on one side that clothes piled on top. Instead of him going around he decides to push through and almost knocks all my clothes over. Instead of saying I’m sorry he keeps going as if he cleaning up but hasn’t picked up no trash that was still there when I left. I rather deal with someone else other than George hmmm the supposed to manager!
March 26, 2022
Google Public Storage Orange CrushToo
Great customer service! Super friendly and clean facility!
March 1, 2022
Google Public Storage Shanta Malone
Vicki was very helpful great customer service
March 1, 2022
Google Public Storage De'Night De'Night
I met Vicki at this location, she was very helpful! Great service!
February 27, 2022
Google Public Storage John Huml
Very helpful. Glad I called you and George is going to work for me.
February 10, 2022
Google Public Storage Danielle Garcia
George was an awesome help! Very respectful and patient! If you ever stop by and need a storage, ask for George! He’ll get you set up!
February 2, 2022
Google Public Storage Maria Cantu
I enjoyed the service I got at this location , it was also very clean environment I will definitely be telling others about your location!! Most definitely two thumps up for sure
January 21, 2022
Google Public Storage Taylor Calamaco
George was very excellent at providing information to me and my girlfriend, for us first time buyers of a storage unit.
January 15, 2022
Google Public Storage Mariano Romero
The woman that works there was nice at the beginning but was rude when I wasn’t able to find the storage. The app didn’t work properly hopefully it work next time I come.
November 28, 2021
Google Public Storage Aron Tristan
November 20, 2021
Google Public Storage Charlotte Deom
I was looking for a new storage unit. Charlie and George were so helpful and went above and beyond to make my experience quick and easy! Would highly recommend!
October 11, 2021
Google Public Storage Juliana Trevino
George is Such a great person!! So helpful and so attentive, he can to check on me and my family at least 2 times while I was there , also he made sure to show me both units to see which one would be a best fit for my things. I highly recommend coming back to this store and continuing my rental with them.
October 7, 2021
Google Public Storage Stephanie Posey
I have had experience with Charlie for several years. She is very professional, knowledgeable and always helpful. A great attitude and friendly personality when I come to pay each month.
October 7, 2021
Google Public Storage Laurel Hoffman
Great experience!
September 14, 2021
Google Public Storage Meshed Earth
Today is my first day checking in here and the service representative George was very pleasant and professional. I give this storage unit 5 stars!!
September 10, 2021
Google Public Storage Edward Aguilar
Vicky stayed very late and help me set up my account very helpful
September 10, 2021
Google Public Storage Audrey Davis
The customer service here was so amazing and friendly. They really make the experience wonderful and quick!
July 25, 2021
Google Public Storage jason roberson
This is a horrible place. Only had the unit 4 months and it's been broken into twice.
July 22, 2021
Google Public Storage Jonathan Torres
July 16, 2021
Google Public Storage Sylvia Gloria
Very nice and clean facility. George has always been very helpful.
July 11, 2021
Google Public Storage K D
Our unit was robbed. And many other units for robbed causing the corporate office to curtail hours so much that it is basically useless.
July 4, 2021
Google Public Storage Marsha St Nicholasy
The app makes access and making payments super quick and easy. Clean facility.
June 14, 2021
Google Public Storage Paula Curtis
This location is always friendly and professional, willing to assist. Charlie was a big help in transferring from one unit to another. Thanks
June 7, 2021
Google Public Storage Johnny Malone
Several times I have come and the gate code doesn't work it says they are currently closed. They are requiring you to call now to get in which doesn't make sense. Not sure how they came to the conclusion that was ok but maybe they have too many customers so don’t mind losing a few. This place is no longer convenient for me will be taking my buisness else where. I store my work tools here so several times I didn’t have access or unable to store my tool so had to leave in my truck risking them to get stolen.
June 4, 2021
Google Public Storage Lawrence Bang
May 21, 2021
Google Public Storage treyveon lewis
Great and friendly service! George was really helpful and informative! Thank you George!!
May 19, 2021
Google Public Storage Harmohinder Kochar
George was very nice and friendly and helpful. I give him 5 stars for professional and friendly service
May 17, 2021
Google Public Storage Fannie Pearl
I have never been treated as disrespectfully as I recently was at this storage facility by the man who runs the facility. He is outrageously rude and consistently obnoxious and after several years of putting up with him, I am moving asap. Also, our unit, among many others, was broken into recently. Things inside were left a mess and I'm still not sure what may be missing. We received no notice of this because "we didn't know who was broken into," management said. Although they replaced with my lock with one of their own? The place is dangerous (obviously) dirty, and ill kept (our door has been broken for years and we have to prop it up to get to our things.). If you're renting here, I suggest you move immediately. If you're thinking of using it, go anywhere else but here.
May 15, 2021
Google Public Storage Rob Steed
George and Charlie were very helpful and friendly. Great rates and nice facility.
May 15, 2021
Google Public Storage Eva Foster
April 28, 2021
Google Public Storage Leopoldo Vega
Exelent service thanks Mr jorge
April 17, 2021
Google Public Storage Andre Wheeler
April 11, 2021
Google Public Storage Christine Lanehart
April 9, 2021
Google Public Storage lapalm3
April 5, 2021
Google Public Storage Bettye Hardy
Kaylin at public storage was kind an helpful patient an angel on this side of heaven
March 26, 2021
Google Public Storage Bro. Vll
Stay away from these people these people are complete Crooks that they sent me an invoice stating that I owed a first month and a small remainder they're up last month like $23 they ended up cutting the lock I bought. Then charged me $30 for late fees. Then called and made me go buy a lock they cut. Crooks sorry people. Go to Extra Space. It was my mistake
March 15, 2021
Google Public Storage Debbie Shults
Charlie and George are always so hel[ful.
March 14, 2021
Google Public Storage Bonnie Arango
Very secure, access codes needed to get in & out. Love that there are carts provided to help wheel your items to your unit. New lock inside secure packaging.
March 13, 2021
Google Public Storage Donna Bueno
I am so thankful for all that George has done to assist me. He has given excellent customer service. The facility is clean and comfortable. I love that the units have air conditioning to keep our things safe.
March 12, 2021
Google Public Storage Taylor Wallace
George and Charlie are great! Very helpful whenever we need them. They are awesome to work with.
March 11, 2021
Google Public Storage Kenneth Jones
Me and my wife have been at this location for 10+ years. Ms. Charlie and Mr George were two of the first people I knew there. They are a great asset to this business. They take care of this place of business better than anyone could. They have answers to any problem, and go out of their way to keep the place very clean. Lot of lazy people in Houston that don't respect things and leave places worse than how they found them. These two people take care of this, by cleaning up after them. This company should feel very blessed to be able to call them part of their team. Kenneth Jones
February 26, 2021
Google Public Storage Doug G
My storage unit was broken into. The manager called the police and a report was made. This Public Storage has no cameras and the alarms on the units have not been working for 10 years says the manager. I thought this business was safe.
February 19, 2021
Google Public Storage Porsha Cooper
Charlie and George were so pleasant and helpful!
February 12, 2021
Google Public Storage Alfredo Ramos
***Great customer service*** I did not set up autopay correctly when I updated my credit card, so my payment was eight days late. I called to ask them to waive the ~$64 fee (20% of monthly), and they quickly described the process. For them to request the waiver, I first had to submit payment then call them back so that they may submit the request. I called back within a few minutes, and they quickly sent the request. A few days later, I received confirmation that the fee was waived. We did have a small hiccup where the late fee was automatically deducted from my account the day after I submitted the payment, but when I logged in, the fee was already applied to the next invoice, so I didn't bother calling. Based on their response to my initial call, I am confident they would have refunded should I have requested it. I very much appreciate their flexibility and willingness to correct the issue. Thank you!
February 12, 2021
Google Public Storage Iturio Netter
Thank you Kaylin. You helped me get everything done in a nice and orderly fashion. You were very nice and so patient with me throughout the process. Again thank you 😁
February 12, 2021
Google Public Storage Evonne Netter
Kaylin helped me alot and was very sweet to me and got me thru the process very fast and swift.
February 12, 2021
Google Public Storage King Josh
Kaylin is the best and will be recommended by everybody I know. She was very wonderful and nice to me... Thanks a bunch 😁
January 23, 2021
Google Public Storage Ellen Ray
Always clean and safe! George and the other people in the office are easy and pleasant to work with. We had one unit for 5 years and needed to downsize. George went over the rate changes and options with me. I ended up getting a great deal on a smaller unit that was just steps away from our original, making the transfer easy and quick!
January 14, 2021
Google Public Storage Raymond Mclendon
January 11, 2021
Google Public Storage Benjamin Robinson
Shanell and Lauren are very professional and answered all of my questions in regards to the new online rental process ! Facility looked clean and Secure ! I would recommend this company !
January 4, 2021
Google Public Storage Brett Torina
Overpriced and poor customer service. They raised my rates after 6 months by $50 and another $50 after 6 more months. I tried to work with them on price but they wouldn't hear it. It was only after I filed my notice to leave that they offered to come down in price by about $40. Be careful of how you sign up for autodraft as well. I set mine up and for some reason the card was not charged. They stated that I did not have it setup properly and charged me a $30 fee. I pleaded with them to take that off as I paid it off the day I found out... but they wouldn't budge. Would not recommend.
December 21, 2020
Google Public Storage Tx_Tea Sippa
Shanell is a great asset to Public Storage. Thank you for your help and expertise and making my storage experience easier.
December 7, 2020
Google Public Storage Shanta Tyson
Shanay is very helpful and has great customer service highy recommended
November 10, 2020
Google Public Storage Yoneze Butoyi
George ,Justin, and Charlie were great and very informative.
October 21, 2020
Google Public Storage C Me 4 Relief “CHAR MA Tize” Enterprise
I have needed a storage space for 15yrs. I did not know how convenient getting one would be. Price is good. They offer loading cart's to roll your items right to your storage unit.
October 10, 2020
Google Public Storage Alex H
BURGLARY on 10/4/2020. Items were stolen from my unit and multiple others. Terrible management and very unprofessional. The manager, George, didn't seem to care about the situation or provide any sort of assurance that it would be fixed correctly. No cameras in hallways, unlike all other storage units around Houston. If you value your items, do not store them here. UPDATE: Moved out today 10/10 and decided to walk the floor to see if any others had been damaged and found 2 others. They were forced open at the lock and could easily open the door. This is within 6 days of management supposedly walking each floor each day for damage like this. Found at 10am.
September 25, 2020
Google Public Storage Chris Hert
September 6, 2020
Google Public Storage Brent Janss
There are only three dollies for a 400+ unit.
August 30, 2020
Google Public Storage Kay Thomas
Public storage just went down from a four-star rating to two-stars. I received a phone call from public storage this morning notifying me that my unit had been broken into. When I got there and started asking questions I found out that the unit had been broken into either Friday evening or Saturday morning. I was not notified until this morning (Sunday) that the unit had been broken into. In addition, I complained to them again this month about the temperature and humidity. I am paying more for a temperature and humidity controlled storage unit. Both of the workers came to the unit to let me in since my lock was cut off. They both complained about the temperature and humidity. The most disturbing thing about public storage is that they continue to increase the monthly rental fees and do not reward their customers who have longevity. Please rent elsewhere!
August 24, 2020
Google Public Storage Yummy Davis
Love the customer service and hospitality
August 23, 2020
Google Public Storage Rachael Rogers
Oh my gosh, Shanell totally took care of me. She went above and beyond to accommodate the unit I required. Her knowledgeable skills made me at ease leaving my belongings there. In addition, Lauren aided me over the phone discussing several options to accommodate my basic needs. Both of their customer service skills were very impeccable. I recommend this location as being the best!!!!
August 23, 2020
Google Public Storage L 3
Really great customer service the lady was very helpful and kind
August 23, 2020
Google Public Storage Donald Caire
Very clean manager on duty was extremely friendly and helpful I'll sleep good at night knowing my stuff is there thanks Ms shanell for your hard work
August 23, 2020
Google Public Storage YungMagic Baby
Called this facility and the customer service was excellent...Shanell discussed options available for property I had to store. Lauren helped me get situated in the unit...above all, as a team, Shanell and Lauren were amazing.
August 18, 2020
Google Public Storage Gran Marquis
The lady that helped me was phenomenal 👍 Service was really quit a d she was extremely helpful
August 11, 2020
Google Public Storage Shannon Davis
Shanell and Lauren are great rental agents very helpful
August 9, 2020
Google Public Storage Wayne “Maacg200W” McGinnis
August 4, 2020
Google Public Storage Cynthia Quintero
La Zondra was great and SUPER HELPFUL! Nice facility!
July 2, 2020
Google Public Storage Yolanda Garza
So affordable and so worth it!!
April 24, 2020
Google Public Storage Reyes G u e r r a
Charlie was very helpful making my rental very easy and quick. Highly recommended NorthLoop location.
April 2, 2020
Google Public Storage Nidia Ortiz
The staff here are amazing. Especially George, he guided us through the sign up process and even explained all the charges to us so we knew exactly heat we were paying for. He walked us to our storage, he showed up how to get in and how to enter the code. Very helpful. Definitely recommend this place!
March 20, 2020
Google Public Storage manuel galaviz
March 13, 2020
Google Public Storage Derek Dalmolin
March 9, 2020
Google Public Storage Crystal
Charlie was very helpful and knowledgeable.
February 15, 2020
Google Public Storage Berislav Kos
Mr. George was great. I did not like the rental prices, but his attitude made my day. Kudos!!!!!!!
February 6, 2020
Google Public Storage Shane D
George, Charlie and Shanell were amazing! I rented 2 units and then walked back in and needed to rent a 3rd unit due to more space being needed. They were fantastic! Fun, friendly and very efficient! I felt like family when I left! Appreciate the 5 Star world class service! A great property and team!
February 5, 2020
Google Public Storage Jorge Mendez
George was so helpful and friendly. It's good to see someone who enjoys going to work. We appreciate all your help George!
February 4, 2020
Google Public Storage Laura Villanueva
January 26, 2020
Google Public Storage Keith Aguilar
January 25, 2020
Google Public Storage Tim Maines
George was a great help in picking out the right unit for our storage. He was quick and efficient and knew what he was talking about.
January 21, 2020
Google Public Storage Carmen Romero
George was very helpful helping us finding the right unit for our needs. Friendly staff!
January 19, 2020
Google Public Storage Taylor Garner
Our check-in experience was great. George walked us through the interior path to preview our unit because it was raining outside. He thoroughly explained everything to us and made the entire process smooth and enjoyable. We’ve rented a Public storage unit before and our experience at this location trumps the other. Extremely satisfied! Thanks for the awesome customer service George!
January 10, 2020
Google Public Storage Brenda Handy
Clean
January 10, 2020
Google Public Storage Elvamarie Diaz
Best storage place out there! Very clean. If guys ever need a unit, ask for George! He was amazing! Very helpful and funny! Thank you Sir!
January 7, 2020
Google Public Storage migor salazar
George is very friendly and very helpful!!!
January 7, 2020
Google Public Storage Claudia Encinas
I love the service! Great location! Danielle was an awesome help!
December 30, 2019
Google Public Storage Nick Morales
Awesome, quick and friendly experience. George was awesome on helping choose a storage that fit my needs and budget. Friendly dude and very helpful. If ya get a unit from here make sure ya get him to help you.
December 23, 2019
Google Public Storage Troy Guillotte
Very nice staff and super clean environment.
December 13, 2019
Google Public Storage paty reyes
The person that attended me was named George he was very nice and friendly. The storage was very clean and safe
December 7, 2019
Google Public Storage Jessica Cisneros
Charlie was of great help. Very friendly and excellent customer service.
November 22, 2019
Google Public Storage Shirley Thomas
Very clean...great customer service...
November 21, 2019
Google Public Storage Robert J
Very efficient. Thanks Danielle.
November 7, 2019
Google Public Storage Ethan Bigham
George was excellent help and provided amazing service. Vewry happy with this location and the experience.
November 6, 2019
Google Public Storage Christian
George took great care of us, after coming in following our movers showing up 4 hours late. Recommend.
November 4, 2019
Google Public Storage Jorge Espinoza
November 2, 2019
Google Public Storage Kenneth Edwards
Awesome service
October 21, 2019
Google Public Storage Cat Alexander
DO NOT RENT FROM THIS COMPANY!!! They do not honor rates that they give you even if you have it in writing. They pricetold me rates increased because of the flood despite having a reservation and quote They give you the run around when you try to resolve issues, constantly sending you to someone else. Even when you escalate the issue to the regional manager, no one returns your call.
October 19, 2019
Google Public Storage raveaholix
Shanay has great customer service. I appreciate the help. Thank you very much!
October 14, 2019
Google Public Storage Jackie Porter
October 9, 2019
Google Public Storage robert hinton
Moved in today Mechi and Chanee were professional cool and helped me alot
October 3, 2019
Google Public Storage Greg M
Great place under great management, I would definitely recommend this location to friends and family!
October 1, 2019
Google Public Storage Shawnaveen Evans
I was in a rush and needed a space very quick , so I Google this location where I met Danielle and Meechie and they were very helpful and interested in helping pick the right choice.i will recommend this location.
September 26, 2019
Google Public Storage John Capshaw
Polite, informative and helpful. George was great. Renting couldn't have been easier or more pleasant.
September 13, 2019
Google Public Storage Brian ruggiano
Check in was quick and easy. George was very friendly and answered all my questions.
September 11, 2019
Public Storage lucy bultron
How much is your smallest storage?
September 6, 2019
Google Public Storage Sami Rahman
George did a great job checking me and answering all of my questions.
September 5, 2019
Google Public Storage B David
Heled by George and Charlie- showed me around, answered all my questions (the spaces/access/lease/pricing/payment/ on line services, etc.) Very friendly, helpful and courteous as well as efficient. Could not have had a better customer service experience. Wish they worked everywhere I do business!
August 31, 2019
Google Public Storage Supergirl 281
As we walked in we were greeted, Betsy helped us find a unit that we loved and helped with all of our questions. She was super nice and very sweet. 10/10 would recommend.
August 27, 2019
Google Public Storage Brian Jones
George and his team took great care of me before, during and after my move in last Saturday. I received an informative tour from George and an excellent storage location at a competitive price. The facility appeared to be clean and secure. Thanks George!
August 26, 2019
Google Public Storage The Bryants
Very great service. Betsy and George was very helpful during my move in.
August 24, 2019
Google Public Storage Shiny Cole
This place is so wonderful, I rented a second unit. The units are clean, the carts provided work well, and the office staff are informative and helpful. Today, Betsy helped through the process of getting the second unit and she was awesome. Friendly and informative, she made the whole experience very pleasant.
August 17, 2019
Google Public Storage John Hernandez
August 12, 2019
Google Public Storage Kendell Davis
Danielle was very helpful with helping me find the perfect space
August 12, 2019
Google Public Storage David Stringfellow
Great place
August 12, 2019
Google Public Storage Patricia Sepulveda
Danielle and Mechi and Chanee were awesome!! Thank you for your time and commitment to the customers. Definitely felt welcomed. Thank you :)
August 12, 2019
Google Public Storage Aldair García
Nice Lady 5 stars Mechi
July 30, 2019
Google Public Storage Xaiver Blanton
Great facility. James has a great attitude & personality. Thanks
July 11, 2019
Google Public Storage Lucinda Gonzalez
George & Charlie were very welcoming and friendly, the process was fast and easy! George answered questions and made suggestions that helped me, it was the first time I have used storage and he was a Big Help! Thanks George!
July 1, 2019
Google Public Storage Mirsha Sanchez
Great location, very clean and safe. Danielle was very helpful, knowledgeable and great customer service.
June 28, 2019
Google Public Storage James Brown
George was very friendly and his follow up was exceptional. He made my reservation and rental process very easy! Thanks, George!
June 20, 2019
Google Public Storage J B
Rats. Lots of Rats
June 3, 2019
Google Public Storage Jeanette Maxie
Danielle did a great job and the service was excellent. She even informed me about the Damp Check absorber, which is something that I really need but didn't know to ask about it.
May 25, 2019
Google Public Storage Chris Watkins
George was super helpful and the staff here was great. Would highly recommend getting a storage unit here!!!
May 24, 2019
Google Public Storage michael bullock
George helped me find a storage unit near where I live He was very patient I appreciate him because he sent me to another location that had parking spaces. Thank you so much
May 17, 2019
Google Public Storage Benjamin Warren
George did a top notch job. Walked me through the process and was in and out in 20 mins.
May 14, 2019
Google Public Storage Brielle Sanders
Danielle did a great job wit helping me find a unit
May 6, 2019
Google Public Storage C C
This is a nice and clean location Danielle was very helpful thanks again
April 25, 2019
Google Public Storage Maria Diaz
George and Charlie are very helpful. Prices are great
April 25, 2019
Google Public Storage Jorge-Philippe Belonni Rosario
George and Charlie were great!!! I already have another unit in that same place, and the service has always been great. Charlie helped me set up the appointment, while George showed me the unit. Thank you much guys!!!
April 25, 2019
Google Public Storage Albina Rojas
George and Charlie are so great, come here for storage! All climate controlled
April 23, 2019
Google Public Storage Deidre Ruiz
George was very helpful. The facility is organized and easy to access!
April 9, 2019
Google Public Storage Cierria Davis
I had a great experience. The representative Danielle made sure I was taken care of in a timely manner and was professional. I would recommend this location
March 15, 2019
Google Public Storage Deanna Walsh
Friendly and exceptional service! George made sure we were satisfied with the unit we wanted to rent, and took extra measures to give us the best price possible for the size we needed. The facility was clean and inviting as well.
March 13, 2019
Google Public Storage Chris Wach (Fusion Auto Salon)
Baby loved it!
March 11, 2019
Google Public Storage Frances Rose
My experience with Inez was great. Very friendly and professional.
March 8, 2019
Google Public Storage Roy Preston
March 6, 2019
Google Public Storage Vania Marella
Fast and friendly service
February 20, 2019
Google Public Storage Nevaeh Terry
Lazondron gave amazing customer service and was very helpful. thank you for being a great assistant to my friend and I !
February 20, 2019
Google Public Storage Charlene Idom Robertson
Storing here for 17 years and everything is still great.
February 12, 2019
Google Public Storage William Wallingford
February 8, 2019
Google Public Storage Robert Lowe
This is a great location. Mr George is such a great help and knowledgeable on storage needs. Also every time I come in on sundays chanee is very helpful and always willing to help me out. I would recommend this property to anyone.
January 29, 2019
Google Public Storage Samantha Maret
Little expensive but always clean. A friend had his truck stereo stolen from his dash board. They did help another friend jump their truck though...turn your lights off lock up! Also annoying that you have to get out to type in code fir entry and exit.
January 25, 2019
Google Public Storage Greg Fields
George was super friendly and helpful. He made the rental process pleasant and quick.
January 25, 2019
Google Public Storage Darren
Price jumped 30% in the first 6 months. New units still being advertised at previous rates. Avoid the bait and switch.
January 24, 2019
Google Public Storage Desha Adkins
I was satisfied with the service I got at this location I recommend this location if you are in the area
January 24, 2019
Google Public Storage Grill Valdez
Very good service
January 5, 2019
Google Public Storage Orlando G
Loved the service and even happier with the perfect unit Inez reserved for us!! Great helpful staff and very clean location!
December 23, 2018
Google Public Storage Pamela Ervan
Mechi helped move me into my unit and Inez was very helpful as well The transition was very smooth and easy.
December 23, 2018
Google Public Storage Amber Robbins
Danielle was very friendly and personable. She made the experience easy :)
December 18, 2018
Google Public Storage antonio medina
December 15, 2018
Google Public Storage Kristine Smiley
George was most helpful in explaining how things worked and showing me around. This place is super clean!
December 15, 2018
Google Public Storage Veronica Burke
George was excellent in explaining my bill and ensuring I understood the process. He exhibited great patience while working with me and was not rushing me. EXCELLENT!!!!
December 14, 2018
Google Public Storage Erika Gutierrez
November 26, 2018
Google Public Storage Parisa Mansoori
Thanks for George for saving the day. I had a truck full of household goods and furnishings when I showed up to another storage facility and found out that my unit (previously contracted) was not accessible. I called Public Storage and reserved a unit and quickly headed to that way. George understood my predicament and the time sensitivity of the situation, and he was ready and waiting for us when we arrived. He quickly showed me the unit and we executed all paperwork seamlessly. I am very appreciative of his kindness, understanding, and assistance! I will never use another storage company again!
November 14, 2018
Google Public Storage Quenton Dooley
George was Awesome!!
November 11, 2018
Google Public Storage DeMario Jean-Pierre Pate
Had a great experience at this location. George was very informative and made things simple to process.
October 13, 2018
Google Public Storage Paul Foust
Was greeted when I walked in was promptly taken care of regarding renting a storage room. The lady was wonderful to talk to and very personable. She answered our questions and explained the billing questions very well.
October 6, 2018
Google Public Storage Samuel Cordova
Thank you George for making this move smooth! He was a great help showing us all of our options and helping us make our decision on the storage. The place was very clean and seemed well managed and if you need storage boxes they have all shaped and sizes.
September 28, 2018
Google Public Storage A MZ
Michelle and indah are dope
September 27, 2018
Google Public Storage Lauri Arnett
George made the rental process an easy and positive experience. He was professional, knowledgeable and provided great customer service. The location is clean and feels safe. I’m a very satisfied customer.
September 13, 2018
Google Public Storage Terry Tran
August 22, 2018
Google Public Storage Yulia P
Had a hiccup in the very beginning, but Charlie was able to reconcile and provided an outstanding service! Definitely ask for her to handle your storage needs!👍🏼
August 18, 2018
Google Public Storage Christian Carroll
Very professional, detail oriented and kind. Good people working there. Very clean facility as well
August 6, 2018
Google Public Storage Andrew Sheppard
Manager was helpful and straightforward about the whole process. Everything went quickly and smoothly getting setup and on my way with the locker setup in under a 1/2 hour. Was even offered my first month for $1 as opposed to the 1/2 price first month advertised online with my reservation. The facility was clean and well lit. Only complaint is that they lock up the dollies outside of office hours. It would be handy to have them available whenever the site is open for access.
July 24, 2018
Google Public Storage Pam O
I went to this store to make a payment for someone and it’s always clean and the Employees at that store always gives me great customer service George Charlie and a new one I didn’t get her name but thanks
July 12, 2018
Google Public Storage Divine Dignity Service LLC
Reccomend
June 25, 2018
Google Public Storage G Waters
Chanee was great in helping me set up our account & making sure that our storage needs were met with ease. Thank you!
June 22, 2018
Google Public Storage Brett Snyder
June 16, 2018
Google Public Storage Jerry Henry
June 13, 2018
Google Public Storage Jay Brad
Keondra was excellent. My experience visiting this location and selecting a unit was very easy... Thank you Keondra.
May 30, 2018
Google Public Storage Marion Mills
My first time renting out a storage. Charlie was really nice and helpful. She made the processing easy and simple.
May 15, 2018
Google Public Storage Brian A
Too high priced.
May 14, 2018
Google Public Storage Carson Coker
Very clean and feels secure. George was a fantastic representative of this public storage! Answered all of my questions, was very friendly, and obviously cares about his customers! Definitely recommend.
April 24, 2018
Google Public Storage Jordie Hajec
April 3, 2018
Google Public Storage delorb b
I preregistered prior to my visit. Because of this and the wonderful help of Taquilla and Chanee, I was in and out in less than 15 minutes. That time includes a review of the property, the location of my new room, a review of the policy regarding my room, how to get in and out of the property and setting up my account. It couldn't have been easier. The ladies were very nice and welcoming as well. So glad I picked this location!
March 31, 2018
Google Public Storage Larry Egle
George and Charlie were very helpful, thoroughly explaining all storage unit rental details and options.
March 17, 2018
Google Public Storage Mike Benza
The rent goes up more and more the longer you stay there. The staff isn't the brightest. The location is good, but the price and staff bring it down.
March 6, 2018
Google Public Storage Lanette Williams
I always receive great customer service from the staff, there, particularly Mr. George and Ms. Charlie when she was still there. The complaint that I have with the facility is that the entry door to the units had been missing for over a year. The hot air would get into the building in the Summer, and cold air would enter in the building in the Winter. Then when they replaced the doors, they replaced it with swinging doors that have to be opened one door at a time. The previous doors were sliding glass doors. Both of the sliding doors would open simultaneously and you could easily enter. I would ask upper management to replace the swinging doors with the sliding doors. Additionally, I would ask upper management not to increase the rates every year without giving any additional value that would justify the rate increase.
March 5, 2018
Google Public Storage Collin Nasseri
End to end experience great. Received $1 rent for first month. George was great from onset to.signing lease. You have to pay for insurance rental even though you don't want to ($11 is lowest). There appears to be a fee for the padlock. I am not sure if this is credited back in the future ($19). The 5x5 is plenty of space for my boxes. I like the security features where you use a code to get in and out of gate, and also to get into elevator. I knocked off 1 star for having to get insurance and paying for the padlock. I had one at home so not sure if this is an option.
February 17, 2018
Google Public Storage Loren Magness
Sara gave us great customer service!!!! The facility seems kept up well and the prices are better than anything else we saw in the heights area.
February 15, 2018
Google Public Storage Jeff Whitsett
George is the best!
February 15, 2018
Google Public Storage Meagan Lee
Mr George is great always have a clean property and great customer service!!
February 12, 2018
Google Public Storage chambria caruth
I came into this location just to purchase some boxes a nice lady I think her name was Taquilla helped me out with picking the correct box sizes. Moving can be very stressful but her great attitude and willingness to be helpful made everything so simple.
February 11, 2018
Google Public Storage Cristian Reyes
Good
February 1, 2018
Google Public Storage Jacqueline Barnes
January 30, 2018
Google Public Storage Brent Powers
This Public Storage location is awesome. George was professional and helpful as always! Incredible price for this popular area and professional all the way around!
January 28, 2018
Google Public Storage Melinda Schmidt
Way expensive. Ended up screwing me over in the end.
January 7, 2018
Google Public Storage Lisa M
January 5, 2018
Google Public Storage Larry Monjaras
Been calling all week all day and no one answers the phone!! What’s really going on
January 4, 2018
Google Public Storage Veronika
I scheduled movers to move my things out of storage on New Years Day. The office was closed, but the gates were still open for people to access their storage units. As I waited for movers to get there, I tried to access my unit and the elevators didn't work. I called the central office and they told me that there was nothing anyone could do until the next day to fix. I explained that I had movers coming and this was time sensitive, but she refused to contact property management. I had to tell the movers that we needed to reschedule as they were pulling into the drive way. I also spoke with a few other people who were planning to move as well and they were extremely angry. Having a facility with out the ability to service it during access hours is unacceptable. Today, I called the property office to make sure the elevators were working before I schedule the second attempt at a move, and the option on the automated phone system to direct me to the property manager, sends me to a fax machine. I'm so glad to be done with this storage company. I'll never use them again.
December 18, 2017
Google Public Storage Jon S
Very friendly and helpful staff. Joshua and the other staff in the office were a great help!
December 13, 2017
Google Public Storage Anthony Mitchell
November 25, 2017
Google Public Storage Julianne Lopez
Nikki helped us today and she was fantastic! The process was very easy and we were in and out in 20 minutes. I would definitely recommend this location! Very clean and well taken care of.
November 23, 2017
Google Public Storage Samuel Caban
The two employees at the desk, George and Mandy, were so helpful and friendly. As soon as they got our online reservation, they called to proactively schedule our introduction. Once we arrived they quickly processed us and showed us the access and storage rules.
October 25, 2017
Google Public Storage Francoise Bernier
Very clean and reasonably priced.
October 19, 2017
Google Public Storage Luis Hernandez
Brandon & George did a great job getting me set up with a storage unit that fit my needs. Thank you guys.
October 15, 2017
Google Public Storage Fidel Ramirez
October 4, 2017
Google Public Storage Phyllis Marshall
Nice facility. I have been storing my stuff in one of their climate controlled storage systems for years. Recently, during the flood of Hurricane Harvey, everything stayed dry. No storage units flooded at this facility. All the staff are very polite, courteous and professional.
October 4, 2017
Google Public Storage Monica Johnson
Nice staff and facility.
October 2, 2017
Google Public Storage Rafael Hernandez
September 26, 2017
Google Public Storage Gentrie McCoy
September 9, 2017
Google Public Storage Jesus Hernandez
September 8, 2017
Google Public Storage Yvonne Austin
We where very satisfied with the Excellent service that George and Kendall did, They where very detailed in explaining the services. We are very happy we chose this location.
September 6, 2017
Google Public Storage Remy Midkiff
Very disappointed in this Public Storage location. Cancelled my reservation the day I was suppose to move in a house worth of items from Philadelphia! Public Storage COST ME 55% MORE PER MONTH. I reserved a unit at this location weeks in advance (and specifically spoke with the facility manager, George, to confirm logistics) but the first day I had my unit, received a call that my unit was never "assigned" and had been given to another customer on a first-come first-serve basis. What is the point of a reservation, then? I chose a specific unit, at a specific price, on a specific day. Wrongly, I trusted Public Storage to honor this reservation. Instead, I scrambled that day to find another unit but it cost me 55% MORE PER MONTH. Public Storage made no attempt to make this right. If looking at this location, I recommend reaching out to CubeSmart on Shepherd (HONORABLE company and great, great experience there.)
August 31, 2017
Google Public Storage Upwards Language Solutions
August 31, 2017
Google Public Storage Chris Sarchet
August 14, 2017
Google Public Storage Tracey Graves
Everyone in the office are awesome! George,Ericka and there was another lady all were very professional and answered all my questions. The units are very clean and all climate.
July 30, 2017
Google Public Storage Todd Bennett
Needed short term storage prior to showing our home in the next 2 weeks. George, Alicia and Indah were both helpful and professional in handling my reservation. Property and office staff are top notch and I would recommend this location to anyone.
June 11, 2017
Google Public Storage Gary Inman
May 31, 2017
Google Public Storage Nick Salas
May 30, 2017
Google Public Storage Zach Edens
Storage unit was as advertised, and here's a shout-out to Devonia for helping my find a better rate for a larger storage unit!
May 23, 2017
Google Public Storage Josh S
Kind and friendly staff!
May 12, 2017
Google Public Storage Amanda Powers
I highly recommend this location, great pricing and size options and the staff was extremely helpful and polite!
April 18, 2017
Google Public Storage Gabby C
This is our second time to rent at this location. Of all the locations available in the Houston area, we returned to this location, in spite of having to drive a longer distance to the location because of the positive experience of our first rental. The manager George and Tonya were very helpful upon our arrival, and made the transaction smooth. I would recommend this location. If you have time, stop by and chat with George he is a nice fellow.
March 30, 2017
Google Public Storage Adam Nichols
Affordable storage. Closes to early though.
March 4, 2017
Google Public Storage Tracey Thomas
Ms. Kendall and Mr. George were PHENOMENAL! Extremely polite, courteous, and knowledgeable. This location is super clean and safe. I would definitely recommend this Public Storage to family, friends, or anyone looking to store their valuables at a storage facility with A+ service!!!
February 8, 2017
Google Public Storage Steven Primm
Friendly helpful staff.
February 2, 2017
Google Public Storage Angela Lacefield
February 1, 2017
Google Public Storage Norman Wallace
Antoinette was very helpful, she also got me the best price and also suggested a mattress cover to keep my mattress able to be reused. She also was patient with helping me to choose a storage as well. GREAT customer service!!
January 24, 2017
Google Public Storage Ismael Llamas
I love this place! Great service. Would recommend to family and friends.
January 24, 2017
Google Public Storage Ellie Veerman
Very good!
December 9, 2016
Google Public Storage Anthony Hernandez
The representative George was very helpful.. He had a great understanding about the unit I needed for my storage needs.. I highly recommend working with him..
November 29, 2016
Google Public Storage Trania Marves
Mr George has wonderful customer service. He akways smiles when you come in. I have 2 storages here and wouldn't dream of going anywhere else.
November 29, 2016
Google Public Storage Jennifer Crowder
This was a great location with great customer service!!
November 29, 2016
Google Public Storage Maria Herrera
I have been doing business with this location since 2009. I have always been treated with the utmost respect. Perfect example; I recently had to upgrade my storage space twice and never when they saw me come did they have an (I wonder what she wants now look) Gorge is very welcoming and he and his staff explain and answer all my questions. My stored items are always in tack just as I leave them. I highly recommend Public Storage facilities. Thank you for making a difference.
November 29, 2016
Google Public Storage Mari Herrera
October 16, 2016
Google Public Storage Michelle Land
Shane was nice and helpful. Easy and smooth process. Thank you!
October 15, 2016
Google Public Storage Flor Bolainez
The reps were very helpful and professional. Shane helped me clarify my statement for the month and gave me the run down on cancelation, making it a lot easier for me to grab and go.
October 15, 2016
Google Public Storage Karen Lacy
Antoyia, Shane and Bebe were very helpful. Great customer service.
September 29, 2016
Google Public Storage Cindy Avila
This location lacks customer service. We went in today to make a payment and the manager didn't even bother to take 5 minutes out of his time to take our payment. He rather go take a broom to someone inside the storage building when he was still in place to go to the desk and simply take a payment.
September 29, 2016
Google Public Storage Alba Martinez
Jennifer was great and very informative thank you
September 28, 2016
Google Public Storage Alex Marquez
George is very helpful and very courtious. That's the kind of attitude you need to have when running a store! I would recommend to all friends and family!
September 23, 2016
Google Public Storage Alex Adam
August 19, 2016
Google Public Storage Arthur Arroyos
Was helped by Nicole and she was very helpful, knowledgeable and courteous. Good customer service. Storage Units and public areas are very clean and organized. Thanks for the good customer service Nicole!
July 29, 2016
Google Public Storage Chelsea Cortez
A+ service. All employees are super friendly! Units are as expected. I love storing all my junk here!
July 19, 2016
Google Public Storage Orlando Ochoa
Nicole was very informative and prompt. I was in and out in no time. Great customer service.
July 10, 2016
Google Public Storage Sam Cefaratti
Very helpful staff. Nicole did a great job and was able to answer specific questions well. The facility is clean and well kept.
July 3, 2016
Google Public Storage Greg Lytle
The customer service was good. The PS employee was attentive, direct, and quick to get me set up with our storage unit, which we had arranged ahead of our visit on the website. I was surprised by the storage insurance though, I guess I did not notice this requirement when initially signing up.
June 28, 2016
Google Public Storage Eduardo Palomo
May 4, 2016
Google Public Storage sails210s
I had to find space quickly to move from another PS property that had problems from the Apr 18 flooding in Houston. Francesca (@ old property) helped me find/reserve space and connect with Nikki at the North Loop property. Rented my space on Friday and by Sunday evening the move was complete. Easy access, convenient access hours, brightly lighted property, gracious and helpful staff -- all contribute to my 5-star rating.
April 22, 2016
Google Public Storage John Knauss
Only day 1, but Nickki was extremely helpful and friendly. Office was well managed, clean, and organized.
April 12, 2016
Google Public Storage Lisa Herring
Got transferred to a smaller unit quickly easily! Thank you
April 11, 2016
Google Public Storage Karen Cruce
You will be happy with the clean storage units. George was a great help both times I needed a temporary storage unit over the past 3 years. He helped me get the best price for my needs. Carts are available to use just leave your drivers license with the front desk. This requirement is a newer practice when too many of the carts disappeared. Also the storage units are very secure. No safety problems here. Thanks, George.
April 10, 2016
Google Public Storage Dale Usher III
The customer service was really great. Kendall explained the contact, walked me to the storage unit and provided me with detailed information about the unit. Overall very satisfied!
April 9, 2016
Google Public Storage liza hernandez
They were friendly, George and Sonia. They assisted us quickly.
April 9, 2016
Google Public Storage Michelle Washington
My experience was great nicole an mr george were so helpful an kind great experience
April 9, 2016
Google Public Storage Evan Riddle
George was great, I have rented two units from here with no problems.
April 9, 2016
Google Public Storage Victor Febres
A+++++++++ experience thak you Sonja
March 18, 2016
Google Public Storage Jewls12Res
BEWARE! They are very friendly when you sign up for storage here, but then the challenges begin. First off, you have to leave your license to use one of their carts. Coming from a storage facility that did not have this practice, I thought that was odd. Upon returning the cart to the front desk to get my license back, I encountered locked doors and no sign of return. So I was stuck outside their office until someone returned. Secondly, they have dumpsters in the back of the facility but no one is allowed to use them. I figured this out after moving in and needing a place for a few boxes, etc. that I needed to recycle or throw away. They sell boxes but don't provide a way to dispose of them. And finally, after moving in over several days I started seeing more and more roaches. I asked the front desk if they use pest control and I was told to maybe try putting down roach poison in my unit. Unfortunately I am stuck using them in the short term but hope to move out as soon as I can.
March 8, 2016
Google Public Storage Marc Laborde
I wish I could give it a negative 10 rating. Customer service is the last thing this group demonstrate. After "requiring" me to take the optional insurance which adds to your monthly bill. They would not allow me to bring a cart they have accessible to renters to utilize without rolling it through the rain when they have easy access through the building, but I was told "that is only for the employees to walk through". When she was showing me the unit I was allowed to walk through but now this is not allowed. Additionally, to access the key pads, you have to go get out of your vehicle and into the rain.
February 14, 2016
Google Public Storage Tequia
George was pleasant professional and courteous!!!!
January 18, 2016
Google Public Storage Brett Faulk
George was very helpful in getting me setup.
December 30, 2015
Google Public Storage Tammy Smith
My husband and I had a really great experience with George. He was very nice and extremely accommodating. Everything 5 star.
December 21, 2015
Google Public Storage Ce Ce
George was extremely thorough & helpful! Great customer service!
November 15, 2015
Google Public Storage Julia Nagy
kind and helpful staff, great customer service!
November 12, 2015
Google Public Storage Brad McPhee
Charlie was always helpful, the facility was always clean, security keypad system was great. It would be nice to be able to borrow 2 dollies if no one was else was at the storage site.
October 20, 2015
Google Public Storage Edrick Ewing
Very easy going and quick set up for my storage... Charlie was nice and answers all my question and was helpful.
September 13, 2015
Google Public Storage Preston Bruce
George gave G=great service, simple process to get a unit. Very clean with good access to your storage. Climate controlled.
August 4, 2015
Google Public Storage Guadalupe Cadena
George was very helpful. Has a lot of knowledge about the units
August 2, 2015
Google Public Storage Gordon Dobner
Great customer service and a great location
July 11, 2015
Google Public Storage Andrea Pihlaskari
Great experience! George very enthusiastic and thorough in helping us find the right storage unit for us :)
July 10, 2015
Google Public Storage Liz Pollard
George and Charlie were great - they worked with me to find out best options - thanks
June 28, 2015
Google Public Storage James Rosemond
It was fantastic, they make sure you have the storage that you need and not more. They don't try to up sale you with things you don't actually need. Love it
June 26, 2015
Google Public Storage deborah sims
George was very helpful! The facility is very clean. Thank you George for answering all my questions. ☺
June 21, 2015
Google Public Storage Marki Mills
Customer service is exceptional... Facility nice and clean
June 19, 2015
Google Public Storage Shonta Odunze
Shay is wonderful. Very informative and patient and knowledgeable of the property
May 23, 2015
Google Public Storage Brandy Maydon
Great service, very personable employees, very well organized and a clean well kept space.
April 7, 2015
Google Public Storage Beat Finders
Greg and Goerge were very helpful today. I feel like I made the right choice choosing this facility!
March 30, 2015
Google Public Storage Douglas Carr
All good. Thorough description of what was available. Nice discount on first month was offered.
March 14, 2015
Google Public Storage Liz Bellamy
Quick and easy. Jack was very helpful.
March 14, 2015
Google Public Storage Im Just San
This location was very easy to locate. The property was very clean and pleasant. George and Neshea were great in answering all the questions i needed answers to about the units. Very good customer service!!
February 23, 2015
Google Public Storage Monica Trevino
Jermey was really helpful and walked me through the entire process. I would highly recommend this facility.
February 14, 2015
Google Public Storage Konstantinos Kostarelos
I'd give a 5-star rating, but hold one back for price. That being said, I've seen some cheaper storage spaces that leave a bit to be desired -- not here. The facility is clean, well lit, and appears secure. The help of George and Charlie are an added benefit; both are pleasant to work with, prompt, and considerate. Thanks to them both
January 16, 2015
Google Public Storage Jennifer Thompson
I was helped with selecting the correct size unit for future use.
January 1, 2015
Google Public Storage Otto Fanini
I have been renting storage spaces in other Houston locations for quite some time and presently rent a unit at this facility. I am very satisfied with the quality of service received at this location. My experience has been that during this period this storage facility has offered me the very best service management and quality of service in the Houston area. The facility is always well lighted (no fading, blinking or burnt lights), elevators and gates always work flawlessly despite the weather, doors and walls properly painted, frequently mopped and clean floors, ambient temperature effectively regulated, a safe environment, unit doors and hinges in proper condition, easy freeway access and offering a competitive storage pricing. The office staff, Charlie and George (VFW), are professional, courteous, prompt, very helpful and friendly, providing an excellent customer service. Their dedication and strong commitment to please customers makes all the difference.
December 19, 2014
Google Public Storage Jairo Diaz
Very first rental storage. George and Charlie we absolutely wondeful! Very nice and pleasant to deal with! Thank you for making this experience a wondeful one. Thank you George!! :)
December 19, 2014
Google Public Storage Admen Zeledon
Excellent Service. George was friendly and helpful and Charlie was excellent and customer service! !! Thank you
November 10, 2014
Google Public Storage Gerardo Aguilar
October 28, 2014
Google Public Storage Richard Cox
Charlie and George always are extremely helpful and glad to help...I have been here for awhile and couldn't be more satisfied....
October 28, 2014
Google Public Storage Robert Henson
George and Charlie are always helpful and very professional and represent public storage well
July 2, 2014
Google Public Storage Marixsa Rivera
I had really good service coming to get a storage unit. We would recommend this place to friends.
June 28, 2014
Google Public Storage Leticia Morales
Ashley N and George Awesome people!!
June 27, 2014
Google Public Storage Nathan Moralez
Ashley N and George, Great organization and service. Clean and easy to upgrade.
June 21, 2014
Google Public Storage Emily Libby
Ashley N and George were very helpful! Were able to move in quickly.
June 14, 2014
Google Public Storage Michael Rhodes
Bridgechell was great beautiful personality and customer service was awesome I enjoyed talking with her.
June 13, 2014
Google Public Storage Kenneth Satterwhite
Ashley N and George were very helpful. They were extremely nice abd professional.
June 13, 2014
Google Public Storage Wendy
Great job. George was quick and to the point and knowledgeable.
June 6, 2014
Google Public Storage Altoya Robertson
Ashley N and George provides great, fast and courteous customer service, they even stayed late to complete my rental process. Toya
June 1, 2014
Google Public Storage Patrick Mitchell
Ashley P
May 24, 2014
Google Public Storage Taryn Walley
The service at public storage was exemplary. George and Ashley were accommodating, informed, and unfailingly cordial. I would recommend this location to anyone!
May 24, 2014
Google Public Storage Michelle Huntley
Great service, clean facility. Ashley was wonderful!!!
May 21, 2014
Google Public Storage Shane Foster
Charlie and George were great. They were efficient and pleasant during the whole process.
May 18, 2014
Google Public Storage Paul N
Charlie called back seconds after I submitted the online form! She and George were extremely friendly and accommodating. The facility is very clean and easy to access.
April 26, 2014
Google Public Storage Andres Montoya
George was extremely friendly and helpful when we leased our storage unit. We recommend leasing at this location if you need to store stuff.
April 24, 2014
Google Public Storage Erin Fagan Leibfarth
George was great - very helpful and friendly! Excellent service! Signed up on the spot!
April 19, 2014
Google Public Storage Kubvo Kombs
Ashley N did an excellent job she was so detailed in explaining all the services
April 19, 2014
Google Public Storage Ana Ramirez
Ashley N and George - awesome service, explained in detail to all questions...
April 5, 2014
Google Public Storage Teresa Cato
Both Ashley M. & George F. were absolutely wonderful!!!
April 5, 2014
Google Public Storage James Herrera
I was a bit in a hurry to get my new unit and George was very accommodating and friendly. Highly recommended.
March 29, 2014
Google Public Storage Michelle Garrett
Ashley N and George are very helpful
March 29, 2014
Google Public Storage Christina Jordan
Ashley N and George gave AWESOME customer service and have great are very friendly they made my move very easy.
March 29, 2014
Google Public Storage patricia spillers
Ashley N was sooo helpful....a pleasure...I love my PS:)
March 27, 2014
Google Public Storage Mike Schell
Extremely clean, unusually well lit, but most importantly, a knowledgable, responsive and extremely easy to deal with office staff. They are to be commended!
March 26, 2014
Google Public Storage Lisa Reece
The people here are awesome. If you are in need of a storage unit Public Storage is the place to use. AWESOME
March 25, 2014
Google Public Storage Trudi Lyon
George and Charlie are always available and helpful. They have caught unit unlocked from one of my visits and quickly called, helped find the right unit at the best price, can't say enough good things!
March 21, 2014
Google Public Storage Juan J. Zapata
George was great person to work with and I never had any problems with my account. Clean and security was my #1 concern.. This place should be number one stop for storage!
March 14, 2014
Google Public Storage shawn Plair
Ashley P and Mr George was very helpful and polite and have great costumer service thank you Pulblic Storage
March 14, 2014
Google Public Storage Pam Short
Ashley p and Mr.George gave me excellent customer service and I was greatly satisfied with my visit today
March 14, 2014
Google Public Storage DEACON STRUKT
Ashley P. and George were fast and curtious. Both were very friendly.
March 13, 2014
Google Public Storage Rani Watts
Ashley N was very helpful. The facility is very clean and secure. I was confused and frustrated about my move and Ashley made it a lot easier.
March 12, 2014
Google Public Storage Christie Kuykendall
As soon as I went in I was greeted by George and Charlie and I felt very comfortable with that particular public storage. George helped me out very fast with a great price on a unit and I was out of there on no time. Thanks George and Charlie.
March 11, 2014
Google Public Storage Kevelina Fitzgerald
When I walked into Public Storage, I was greeted by Ashley N and she was very helpful. She was knowledgeable about the prices and the facility is well kept.
March 8, 2014
Google Public Storage N Carlson
Very helpful and knowledgeable. I have been here multiple times and I have always been greeted with a smile. George and Ashley N. are awesome!
February 2, 2014
Google Public Storage Trina Jones
The people at this storage center really know their business and they look out for your storage! Today my door was stuck and the sales lady, (shot out to Bridgee!) went beyond the call of duty and got the the door opened when I thought it was hopeless! Also, the manager has looked out for me in so many ways, I just keep coming back when I need a clean, well protected storage.
January 23, 2014
Google Public Storage John FREEMAN JR
Charlee and George are the most wonderful people.2 months ago I was in a hurry I also needed to use the restroom.When I got there someone was using it. Left the premises instead of going back to the storage.little did I realize that I lost my 3 hours after I left the storage.l was calling anybody who knew about keys.So when I got back to the storage Charlee approached me and ask me where was my lock and that she had put a lock on the storage.When I opened the storage there was my lock with the key in the lock. Thank God for Charlee and George.They go above the call of duty.Those two keep a well oiled machine at their storage.
December 14, 2013
Google Public Storage Othella Katzenjammer
We've had several consistent problems at this facility. One: There are never enough carts available. Never. When you ask in the office, you're told they're out and you're advised to hang around and wait until one turns up. If you beg the manager, he'll loan you "his" cart but you must return it immediately to him, ie you can't leave it out for anyone else to use. Try and explain that to another angry customer who's also waiting for a cart... Two: The door on our storage unit doesn't stay up. We have to prop it up with a board to go in and out of the unit. Or one of us can stand there and hold the door up while the other person moves things in and out. Three: It's not always clean. Four: I've never asked if they have a problem with security but I will say this. I do not, nor would I ever go to this facility alone. I would feel very uncomfortable doing so because there are no cameras inside the hallways and most of the units are far away from the office. I wait until my husband can go with me. The manager of the facility is helpful and polite but other employees are less helpful, as in not at all. We will be moving our items shortly to another facility.
November 21, 2013
Google Public Storage Carlos Lopez
I stored here for a bit and I must say, the facility was remarkably clean in comparison to other companies and the staff, George and Charlie, are amazingly nice, helpful and answered all my questions. I would highly recommend this facility to anyone.