Public Storage Self-Storage Units at 6400 W Little York Rd, Houston, TX

Public Storage is an excellent choice for your storage needs, offering a wide range of storage solutions that are convenient, secure, and reliable. As someone who has utilized their services, I can confidently provide a positive review based on my experience. I also have to say that Mandy the property manger delivers great quality service.

Love ❤️

Ms. laCreasha was very attentive to my suggested requirements and if I needed her to repeat a policy or question something, she was very informative to help me understand everything I was signing, Excellent customer service

Mandy Was Great Thank you Mandy

Rats eating through all my friends belongings,to expensive,

Steve was super helpful & thorough. He explained everything in detail & was very polite. 10/10 would recommend ☺️

My family and I went to look for a storage unit that fitted our needs, well The man that helped us was Beyon amazing with us. He showed us the Units and was very patient and above all else beyond kind & respectful. the process was easy and fast. Happy Customers!!!!

Staff broke my lock and charged me for a new one. Burglars broke the door hinges.

Good place

Rental units hot 🔥 🥵

Mrs Cynthia , such a nice lady . Love the service

Manager Cynthia is very helpful

Needed 3 parking spots so I reserved them on-line. I called the facility to go over my storage needs and after further discussion the rental units that I reserved would not work for my situation and they had no available spots with the dimensions that I needed at the location I reserved. So the rep that was assisting me, Krystin, went above and beyond to help me find the spots that I needed at a different location. She even updated & transferred my reservations for me to the new location, which saved me a bunch of time. I truly appreciate the great customer service I received from Krystin and the reps at the Public Storage, Champions location.

Came in today and Steve was very nice and helpful. Knowledgeable dude, cool to talk to. Like the location too. Very nice, impressed with Public Storage

I went in this location to make a payment and was greeted by Miss Lolita. She had a great attitude and a warm personality. The property was clean and smelled great.

Lolita is the best, outstanding customer service!!

I came into this location to make a payment and was greeted by Lolita. Wonderful customer service

I rented a this location. The management is nice and friendly and I know my items are very secure. Thanks Lolita for helping me with my issue.

To whom it may concern, I have been renting from Public Storage for about ten years. Today I had a very pleasant experience. I came up to clean up clean my storage, and I needed assistance from the manager, Lolita. She was extremely helpful and I really appreciate her service.. PubliStorage

Lolita was very nice and had excellent custor service. I have been renting here for 6 months and the employees are so nice and helpful with keeping my space secure.

I had the best experience I ever had with customer service. The rep showed me several spaces to fit my needs. I found what I was looking for a great rate. Thank u Lolita for all your help today

Went by to get prices and a lady named Mandy was soooooo helpful!!! She made me feel like I was a storage expert by the time I left. However I didn’t rent because it wasn’t time to move yet. I will be storing here it he future. Thank you Mandy. For all your advise.

Mr. Steve was so cordial; very thorough and professional while answering any question I asked! He exemplified great customer service!

Thank you Mandy for all your help. I would highly recommend this property.

Professional and informative manager ! She was pleasant and the office was clean! We even laughed together! Lolita was very, very helpful!

Thanks Lolita for taking good care of me today.

I came in to public Storage in yesterday and was greeted by Ms. LOLITA she gave me all the information I needed and then allowed me to purchase a storage lot I feel that my vehicle is very safe at this location she is the number one representative in my opinion

Staff nice, the storage unit is full of rats and I had a few damages on my belongings and the smell is bad.

Mrs. Lolita was very awesome and kind! She really explained how everything works and took her time until I understood. She was all smiles and very kind. Thank you so much for all the help!

Lolita. ..great service by Lolita good customer service....I will recommend this public storage...excellent services....💯💯🤩🤩

Monday 26, December I came into public storage got a call from the 1960 Location stating my belongings where about to go into auction so I raced in the closet Location to see what I could do about getting a payment In the lady at the front (Lolita). Came to my rescue I was able to pay the fee and have the lien lifted..She explained why the late fees had added up to what they did and stressed how important it is to keep in Contact with my public storage that everyone makes mistakes and problems can be resolved.

Mrs. Lolita was so kind and sweet! She welcome you in with a big smile. She broke everything down so I can understand why my price had changed. When I walked in I was mad but after her kind smile and awesome personality I calmed down. She was nothing but kind and understanding. Thank you so much! She really made my day!

I went into the office I was perplexed about getting in and out of the storage lot and I was helped by Lolita in Houston thank you so much public storage you are great.

I visited my storage at the W.Little York location, and I was greeted by Lolita. The facility is always clean, well maintained. Thanks for the great customer service, Lolita

I came in to make a late payment, and Lolita made me feel comfortable and secure in knowing the Public Storge valued me as a customer. She offer great customer service, the office was clean, and ensured me that she would be able to assist me. I will always be a fan of this company.

I rented a storage at this location and the manager Lolita at this facility was so friendly and her customer service was great. As I entered my space it was clean and the move in was fast and easy. I recommend this location for anyone looking for storage.Thanks LOLITA

The staff at the office was great. Chad Longmire was a great help in answering all of my questions. Thanks Chad!

I’ve had a storage unit here for years and have never had a problem. I was just there checking on it and was assisted by Chad Longmire who was very nice, helpful and friendly! He answered all my questions efficiently and professionally. He helped me figure out what size of unit would be best for my situation now and was patient which was appreciated. Definitely a customer service person I would highly recommend!! Love great people handling my belongings, and thanks Chad for helping me out. Keep up the good job!! Thank you, Heather

Friday when I went up there everything was awesome. But Saturday I damn near had a panic attack due to the fact the office open up kinda late and I need to make change to my unit contract. Buffalo the most part everything worked out and both ladies that helped me on Friday and the one that helped me on Saturday they were totally awesome. Glad I made a choice to store my items at this location.

Ms Alyce is the best thank u💯👋👌👍

Alyse was very helpful when I spoke to her about renting a unit there. Very nice customer service!!

The staff was super friendly and easy to understand, I would totally recommend for anyone, Alyce was easy to talk to and helped me right away, easy 5/5

Went in to check on renting a unit. Alyce is the best. Very nice, patient and knowledgeable. Answered all my questions. When I’m ready to rent, I’ll be back.

The staff here is very helpful and attentive, Ms Alyce was a great help and answered all my questions. Definitely recommend this Public Storage location!

Had a wonderful experience! Alyce made the process quick and easy. Storage unit was clean. Had no issues.

It’s so much better when you call a place and the other end is friendly.Thank you Mrs.Alyce for being attentive and answering all my 25 questions.You we’re a big help class act. I will be moving my stuff over there.

Mandy is the best great customer service. I love this location always professional and nice.

Awesome customer service.

Yvonne was absolutely wonderful and helpful and kind and courteous!Her character and style and demeanor are excellent and I highly recommend Public Storage to all of my parishioners because of Yvonne Benton!

I’ve had a unit in this facility for about 4 years now, Yvonne is always willing to help, very responsive and professional staff.

I have a unit here and every time i go it is clean and i feel safe going in by myself. Mandy is very helpful and always friendly to everyone.

Mandy is very professional and nice. Just make a whole difference. Although this storage is far from where I live, not willing to take a chance on a different place or customer service.

Yvonne provided excellent customer service for me today!!!

Rented a unit at this location and I must say Ms. Yvonne at the desk is a saint! So sweet so patient, she was very helpful and informative she left no question unanswered! She made our process simple and easy, helped us pick the right size storage unit, I left feeling very satisfied and secure! Thanks a lot Ms Yvonne

Update: 2/18/2021 I received a call from Public Storage District Manager today because I am a current customer they had my information. She called in regards to my 1🌟 post from the other day. She address almost all my issues I had. She apologized for the property manager not taking the time to get an understanding with my husband. She was able to lower our rental space to $157 a month which is wonderful. The only issue that wasn't addressed was why the renters could not use the dumpsters on the property. The district manager offered for me call her if in the future I could not speak with the property manger with an issue. I was really did not think my review was going to make a difference to Public Storage because so many place do not care how customers are treated they just take your money. So I was definitely surprised to received the phone call today. I thank the district manager for taking the time to read the review and care. Thank you!🌟🌟🌟🌟 2/16/2021....This is a sad situations during the winter storm. My husband went to get a generator out of the storage and they would not manually open the gate when the lights went out. The manager is mean person. She said she would not manually open the gate and that my husband had to walk to the back of the property and pack the generator out. The tenants are not allowed to use the dumpster to throw away trash. The price continues to increase for the unit. I started off paying $125 month now I am paying over $200. I do not know where all the 5 stars come from they must come from another property manager.

Mandy is so very nice and patient,,I would recommend in case of (asap moving)close and convenience

Mandy was so sweet and professional her outstanding knowledge of boxes and storage was amazing! She treated me so well. If you ever need a storage come here it’s a nice clean property located in a good safe area. It’s hard to find honest people like her and I was amazed with her and this property!

I had the pleasure to be with Mandy! She was amazing and had great helpful insight!! The customer service here is above the bar and especially the facility being super clean! Thanks, Mandy!

Good friendly service

Get service today from Nikita thanks

Clean facility. Sabrina was amazing.

Stephanie was wonderful she was very helpful in getting me the best rate for my unit. She is truly a gem.

Thanks Cristina for all your help my fiance and I came in two days ago and you went above and beyond to assist us and we loved your great customer service skills and patienceif we ever need a place to store items again will be coming back there and looking for you

Thank you to the Property Manager for your great customer service!

Friendly customer service

👍

Travis was very helpful

great service

Great service

The customer Service representative was very helpful and extremely professional her name was Deandra and she addressed all our storage needs and gave us various options to choose from.

Kenitra was friendly and professional, and very knowledgeable about the products and services.Great place for storage needs

Kenitra was amazing and helped answer all questions and concerns. Great service definitely recommend!!

5 star service ...I was feeling I'll but needed to get things done ...she helped with a smile and great hospitality.....kenitra.....thanks so much on an excellent experience

Katie was great

Mandy helped me out in a pickle and gave me a price that i could pay and i immediately moved in

DeAndre was a great help with renting a locker. You need more people like her

Mandy was great in everything!!!

Excelente servico

Mechi was a greave excellent service. Very professional and great overall attitude. Thanks

Mandy was a nice person. I went in and she immediately greeted me . Me Chi is also nice she was cool as well.

I came by there today and the lady Ms.Mechi was very helpful and professional..So Im considering storing my things here..! Thank you again..!

Mechi is professional They give great service No complaints

Checkin process was quick, easy and hassle free. Mechi was very professional and informative with everything I needed to know about the property and storage.

Excellent service and speedy Mechi earned her 5 stars! Thank you

I went looking for a storage for about 3 months I came to see Mandy and Mechi they were very professional and funny I thought this process was going to be hard but they made it easier I enjoyed my time in the office thanks to u ladies one more thing off my list

When I was in a bind and moved back to Houston Mandy was very helpful and was able to get me in immediately to store my items. I will continue to use Public Storage when in need of a storage space. Thank you for your great attitude and speedy service Public Storage!

Loved our experience with Mandy! She answered all of our questions and was willing to go above and beyond. 10/10 would recommend

Macho rented to me very nice young lady Vood property Maxine was in office with her when I came to make payment they do a great job

The Big White Man Christopher is Racist and Rude

Maxine was absolutely amazing! My wife and I were very pleased with the level of professionalism, definitely will refer all of our friends to this facility!

Maxine has been phenomenal! I’ve had a plethora of issues from other storages about poor customer service. This one was far from that. She made sure my husband and I were pleased from the moment we walked in. Thanks so much Maxine and I hope you all see her value as much as we did.

Maxine was great in assisting my mom with her rental and storage needs! Good customer service!

Maxine was so much of a help it is unreal!! She was professional, expeditious and very helpful. I would surely recommend this location to all my family members without exception!

I really liked the customer service and the facility was really clean.

Im currently in the process of moving and been shopping around at different storage locations. So i placed a call to this public storage and spoke with Maxine who was very informative. She was patient with me as I had a long list of questions about prices of each storage facility that was available. Moving is a stressful process and i am grateful public storage has an employee like Maxine who goes above and beyond to gratify the customer. Thank you Maxine you are awesome!!!!!!!!!!!!!!!!

Needed a last minute storage these guys said no problem, very professional and will cater to your needs. Very clean property and I recommend anyone who needs a storage this is the place to be.

A Place to Store Mom's Stuff while she's in Transition.

Ms Mechi and Ms Mandy are great! I love this location!

Mandy and Mechi are two of the best employees for Public Storage. I must say, they make sure you are getting the best customer service, price, and rates at this location. Good staff and they remember your name.

Great job guys!! Always clean place!!!

Used this facility for short term storage when I was in between apartments. Had everything I needed and the staff were extremely helpful, especially the manager Mandy!

Went here looking for a parking space there was not covered parking but mandy put me on a list for the next one that opens. I will be storing my car here soon the girls in the office were very professional and im glad ill be a customer here

Mechi and Mandy are good ppl Helped me move in with no problem and are very cool. If you need a storage come here they have a clean property .

I used this facility for over a year. My items were safe and even survived flooding in Houston. The gates always worked and the employees were always kind and helpful. Checking out was a breeze. My storage area was an inside unit. The property is always clean.

Mandy, Maxine, and Mechi were outstanding. I told them what I was looking for and they provided me with what I needed. They were very professional, courteous, friendly, knowledgeable, etc.... I'm glad I chose the best location of all Public Storages... Keep up the GREAT work, ladies!!!

Great place

I went to the office nice staff and great environment. I will be rents soon.

Maxine was great she assisted with everything I needed! Great employee

MAxine and Mandy were great! Service was excellent and friendly

Mechi and Mandy was very courteous, the service was fabulous....ty guys!!

Ms Mechi was very professional, helpful, and humorous. She explained everything and was clear with the details. I give her 10 stars.

Great atmosphere the sales representatives are amazing 10 stars

You guys are fantastic

Rude

What are your prices for a storage

Mandy is the best and very nice

You have access to your storage til 9:00pm ...they are all very polite...they work with as in being honest about all & any discounts & when is the best time to rent a unit. The unit was rented to me by ms. Mechi

Mechi and Mandy help me so much Thanks Ladies Keep up the good work and I bought some item

Went to this location for a storage unit they didn't have the size I was looking for and I know why! Those girls were awesome at what they do. Mandy and Mechi were funny and very helpful they gave me some options in the area that fit my price. I would give them 10 stars if I could. If u need storage stop here first. I wish I could have rented here.

Great service...came to purchase merchandise Mandy help choose correct boxes and for my move and mechi checked me out...will return in future

Keondra is very nice and helpful

I had great experience and customer service from an employee named keondra!

thanks to Mandy i got the the space to fit my items and at a good price she knoes alot

Great place.

I went to pay my moms storage Mandy was very friendly she is always friendly when i come in and i learned today she speaks spanish

The employees there are crooks. They manually took money off of my "stored" debit card and double charged me, the funny thing is, I don't store any items of mine there anymore.

Very pleased with my service Francesca Ross has the best customer service ever !

The service is very good

Francesca goes out the way to make her customers happy. It's a very clean property. In a great location.

Went here to get a storage. Was very pleased with the results I got. The lady that rented my space was named Francesca. She asked about the things I was storing. Got the merchandise I needed to protect all my valuable things. From the beginning to the end she made my move in experience a very easy. Please go to this property for all your storage needs.

Fran and Mandy are excellent workers. The property is very clean and well kept. Customer service here is priority.

Francesca is a good manager at this location we come back here anytime we need a Storage. Mandy is very good when it comes to merchandise. Come here to rent it's very clean.

Fran and mandy are awesome

Never had any issues here and my stuff was in storage for over a year.

I had a really good experience with this location. I spoke with Fran over the phone who was very friendly and courteous. I made an appointment to come visit that same day. Once I was there she showed me a unit but nothing was available at that moment. I left and she called me within an hour that one was available and I was able to move-in that same day. Tony was also there and she helped me as well. Both of these ladies were super nice and helpful.

Convenient, sweet staff and honest!

I would recommend this public storage on little York. There nice,friendly and very clean.keep up the good work Tonya Samples.

I have 2 spaces and Francesca and Tonya are ways great. And their boss Indah is super sweet.

Fran was nice while i was making my payment

Went here to make a payment for my husband. We love coming here to speak with the managers Fran and Tonya.

Fran and Nikki are the best hands down

The level of service I received here is very high. I recommend everyone I know here. Francesca is very important to the company and her staff Tonya is also a pleasure to have been around. If you want a nice storage that you will be able to reuse your belongings come here.

Great service and wonderful staff member Fran was very helpful and knowledgeable.

Fran was amazing!!! Extremely helpful and patient!

love franchesca she is so sweet and attentive love coming in and seeing her

Francesca Has The Best Customer Services 😍😍

Fran is a hard worker good place to rent

Me and my sister received great service from Francesca at the location 25932! They were very helpful and friendly! If I were you I would come here and get a storage unit!👍🏾💜

Nice staff.

el servico es moy bueno la manager francesca es moy inteligente de su trabajo

Francesca was very helpful and good customer service. Thanks!!

Fran and Chris are hard workers

Francesca, is one of the most nicest people and she was very helpful.

Great customer communication! Francesca was very personable and professional. She took the time to inform me and assist me to ensure my storage needs were fully met!

Fran and Alex were absolutely wonderful! They were extremely helpful with our first move ever. Instead of taking advantage of new customers, they welcomed my family and I with detailed, and helpful information. You couldn't ask for better customer service. I owe y'all some pizza for lunch!

Chris and Francesca were so helpful and understanding of my situation and need for a good, safe storage facility! I know we will have a good experience during our needs at this location. Way to go guys! Great job and keep up the good work.

Very clean lot . Store manager Francesca is very friendly she always on top of her game Has great returning renters The price is great for the area and plenty of space for parking

Francesca is so awesome! This property was greatly impacted by recent floods in Houston. There was so much devastation and loss, but the care and concern she and the regional managers showed the tenants during this difficult time made such a huge difference. *****

My husband and I came into the store today and had great help. We were just picking up some packing supplies but Meagan was super helpful. She came around the counter and just had such great knowledge about the products and was so helpful. I would recommend this property to anyone. If they ARE so knowledgeable on there products I can just image how they are about storaging there items. GREAT CUSTOMER SERVICE. THANKS MEAGAN.

Francesca was wonderful in the set up and the facility is very clean

Francesca was very good she helped us with everything we need and was very sweet and we can't thank her enough for all her help she is the best. 😁

Shay the lady that help us was very helpful, she was very respectful, she was cheerful and gave us 5 star service

Customer service was awesome. The young lady stayed late while we decided on which unit to get. She really helped us to decide and made our decision much easier. Highly recommend people to go here.

Came into this location to inquire about a storage Bridgechell was very helpful on my request in viewing different sizes that you guys offer. Her smile is as beautiful as a rose. unfortunately I am awaiting on my boss to give the approval on getting the space. if I get the OK I will be back to rent at this location. Thank you Bridgechell hope I spell your name correctly :-)

Bridgechell I think this person is friendly she always greet me with smile and always treat me with respect and I think Bridgechell has good customer skills professional and I really want to give her a 5 big stars!!!!

Bridgechell Dawson gave me a great experience at the public storage

Francesca is a good manager other employees that work at her store need to follow with her attitude and professionalism. She treats us like people not dollar signs! She always has a smile on her face and always willing to help in anyway she can. I was going to move to another facility but she made it worth the stay. Property is clean but prices are high! But worth it.

I've been doing business with this place for over 2 years, and the staff is always so nice.i went in today and Bridgechell helped me.She was awesome!!!

Francesca is always on the money her professionalism is outstanding and her property is well kept. People like her are what companies need. Bridgesell her assistant is also very helpful and kind! Please if in need of a storage go see these lovely ladies.

Great prices and excellent service by Francesca thanks

The property is neat. Manager is smart. Clean and easy to.access. go see this property

Bridgechell was very knowledgeable about the showing of storage she was awesome!!!!! Thank you ...

Fran is a great manager! She goes over and beyond to met her customers needs. Hard working and keeps the property up! Give her 20 stars! Keep up the good work ma'am

I needed a space to protect my belongings. Francesca provided a at ease environment with great customer service; with skills and knowledge of the compound and surrounding area. I feel comfortable knowing Francesca help me protect my belongings.

Francesca was awesome. Very informative. Very helpful. I love the fact that she offered awesome customer service on her part. I most def feel comfortable renting a storage unit from this location.

BridgechellDawson she gave me a great service and she was very helpful

SHIRLEY HAS THE BEST CUSTOMER SERVICE I WOULD RECOMMEND HER TO ANYONE THAT NEED TO STORAGE ...SHE TOOK EXTRA TIME NO RUSH I BELIEVE SHE NEEDS TO BE MANAGER FOR THE NEW YEAR. ..SHE THE GREATEST! !!

Loved the expert knowledge Francesca shares with you. Great personality! Property is well kept,clean and easy to access as well. 2 thumbs up

BeBe and Shirley always give me great customer service when ever I see them I just have great service at this location period I'm very satisfied with the service the grown keep just all around

Went to the property the other day to get prices on a unit for my company. The woman in the office Fran was very knowledgeable and kind. The property is easy to access and clean. We will be choosing this property in the near future.

Francesca made it easy! I came in and she got me what I needed. The most important part was she listened and wrote down everything I was storing. She took me to two units and got me the perfect fit. Can we say awesome! People like her make life easy. Always willing to help and has a smile on her face. Thank you Fran for all the help!

Service was great thanks to Patrick I needed a 10x30 space at this location. 5 star

Patrick gave excellent service

Patrick gave great service satisfied with customers service AT THIS LOCATION :)

Patrick was great loved the service

Ashley N gave me great 5 star service. She provided me with the infotmation that I needed and I will recommend her to anybody looking for a storage space!!!!!

Patrick great. Very satisfied with the service here thanks

The prop manager Patrick gave great customer service had an wonderful experience. Thanks Sir

Patrick the property manager always gives A1 service I would recommend this location if you want to lease a unit

Ashley P and Patrick were very helpful and very courteous. I would definitely recommend their services

Patrick and Ashley P. Gave great customer service.

Patrick and Ashley P gave some of the best customer service I've received in a long time I would reccomend

Ashley P and Patrick were really helpful and fantastic!!

Ashley P very helpful person nice and very much costumer service orientated

I had a great experience at this location went in for just a few boxes but Patrick the Property Manager was helpful with letting me know the promotions they had on savings. I would recommend if you are just needing packing supplies or storage.

Patrick and Ashley were very help and I was very pleased with service

Patrick & Ashley P. were extremely knowledgeable and great help

Patrick the prop manager US always helpful and kind when I pay my monthly rent. U would recommend leasing here.

Patrick was very helpful. My brother had just got a new job and was moving to DC. We went to Public Storage to store some of his items till he return. Patrick Washington was very knowledgeable of the products and prices. The property and unit was very cleaned and well managed. I did recommend this storage location to my sister and brother in law when they got ready to move and they were please as well. Thanks Patrick for your customer service, which is very rare to these days. Keep up great work!!!

I was moving to a new apartment and the property manager Patrick working at the public storage was really helpful with how I should organize my stuff what I should leave over night and what I should take made the process a lot quicker

Great facility with a friendly staff and fast service. Mr. P. Washington helped me with all of my needs. I walked out very happy!

Good ashley patrik

Patrick the price prop manager has great customer service skills. I would recommended

Great customer service with Ashley Mo'Nay

Ashley, Is A Sweetheart, And Is Very Helpful.

Ashley monay and patrick was great if u need a storage visit this location

While in the process of moving went to this location to purchase boxes. When entering the office I was instantly greeted by the property manager Patrick he provided me with great customer service.

Great service from Patrick and ashley

The crew did a fantastic job here and especially Ashley Phillip.

Customer service was excellent Ashley P. was very helpful..

Service at public storage is great. Patrick is very helpful. He has great customer service skills. He is very polite and helpful. I would recommend this facility to others.

I was very satisfied with the customer service that Patrick gave me...and the property was so clean....I would recommend this location to everyone.

Patrick W. and Ashley Mo'nay were super helpful and great at helping us to decide which size unit we needed. I would definitely recommend this location to others needing a storage facility. Sweet, very friendly and informative staff!!!

Property Manager Patrick and Bridgechell was very nice n showed me good customer service skills n very polite and sweet I would recommend this facility if you need to store. I would tell others bout it!!