Public Storage Self-Storage Units at 14050 NW Freeway, Houston, TX

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 33/moSmall 5'x5'- Inside unit
- 1st Floor
$ 33/mo $44Best Price Label -
5'x10'Online only price$ 38/moSmall 5'x10'- Outside unit
- Drive-up access
$ 38/mo $51Best Price Label -
10'x10'Online only price$ 51/moMedium 10'x10'- Outside unit
- Drive-up access
$ 51/mo $68Best Price Label -
10'x15'Online only price$ 81/moLarge 10'x15'- Outside unit
- Drive-up access
$ 81/mo $108Best Price Label -
10'x20'Online only price$ 85/moLarge 10'x20'- Outside unit
- Drive-up access
$ 85/mo $113Best Price Label1 unit left! -
20'x20'Online only price$ 276/moLarge 20'x20'- Outside unit
$ 276/mo $368Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
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See what fits in different storage unit sizes
Fairbanks/Northwest Crossing Self Storage On Highway 290
Public Storage in the Fairbanks/Northwest Crossing area of Houston, located on the north side of Highway 290 between Hollister Street and Fairbanks North Houston Road, offers a variety of cheap self storage units.
At this location, customers will find a large selection of outdoor storage units with drive-up access, which makes loading and unloading a vehicle simple. There are also a number of indoor storage units with interior hallway access and a manager lives on site at the property for additional customer service needs.
Residents living in any of the garden apartment complexes in the area can use a 5x5 unit to store a few boxes and seasonal clothing, while a 10x10 is great for small furniture items that won't quite fit at home.
Businesses near the Highway 8/Northwest Freeway junction can use a 10x20 unit to store excess office supplies, equipment and more, while families spread out across Cypress-Fairbanks Independent School District can use a 10x30 unit at this location to store all belongings during a remodel.
With direct access from Highway 290 and a quick drive from Beltway 8, it's a convenient location for commercial or residential customers in the Greater Inwood, Jersey Village and Carverdale communities, as well.
Northwest Houston continues to be an area of increased urban development, with more and more families and businesses calling this neighborhood home every day. When space gets tights, turn to Public Storage for affordable self storage options perfect for the needs of the growing community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 334)
Not a Safe or Secure storage place. I toured the property and selected a unit. Then came the "Up Sale" to buy their Special Lock however I refused as I wanted to use my own lock and not a lock they may have a Master key to. NOTE: You can't move in until you bring or a lock or buy their lock for $20 and they charge extra for Vehicle Storage but less for a Bed. With all the pushing of their lock I am lead to believe they have a Master Key to their lock and IF you don't pay on time, they will open YOUR unit and take inventory for Auction.
Went in inquiring about a unit the lady Latyra was great she has the most outstanding attitude and respect . The property was well maintain very clean .
Christina was a delight to work with she has outstanding customer service and the process very easy and smooth I will definitely recommend our friends to this place thanks
Excellent customer service . THANK YOU CHRISTINA for all the information. Answered all my questions, did not feel rush at all. Thank you public storage!! for hiring such one amazing person to handle the front desk. I recommend public storage for your next move.
Dragon Lady is different to deal with. Always has a negative attitude unless you but her $20 lock. Not a Safe or Secure storage place. Management pressures you to buy their "Special Lock" which only tells me that they have a Master Key to open your unit IF you are late paying rent. Bring your Own Lock
christina did an awesome job was very helpful.
I've been with this storage unit for some years I have no issue with them but, when it comes to payments and I don't get paid on the first of every month when I try to call them for a extension they never answer the phone nor do they reach back when you leave a voice message but there quick to, send a notice out when It comes to the missing payment part. And the rent prices are outrageous. It's been like this since I've been here I wish that where more convenient like they say they are. But yet again they don't really care im sure they can answer the phone because its right there at the front desk. If you don't want to do your job then get a new one. Because this is out of control
Christina did excellent service .Great deal on move in.
Gracias por tu ayuda Christina
Quality 10/10 👍
Christina was so Amazing she helped me set my account because I was having and was very informative
Great service by ms.cristina thank you!
Christina did a great job very knowledgeable in her work
Most excellent service very informative! Will be here for a while! Thank you Christina
Ms Christian was tha best
Came in to see a unit and get a better idea of what I need. Cristina was amazing, showed me the unit and I was even able to make sure my car fit. Thank you, Cristina!
Christina muchas gracias por su excelente servicio muy atenta amable y paciente
The experience outside of dealing with Mrs xhristina and the fact that still 3 years later access to the property is limited to 6pm is absolutely ridiculous. We most work until.that time and in the Houston heat early morning and after the sun is moving times I still am unable to access to my storage after 6 pm that was placed in the "Pandemic" a couple of years ago. Just sad. If I pay late I lose access and if I pay I still don't have full access while majority of properties are back open until 9pm
Maria was very helpful & outgoing, & very efficient with helping me rent my storage. The whole experience was very nice . Although, the storage was in need of a cleaning.
Talk Ms Christina she help me with everything I needed. Excellent service
Christina was awesome. Gave me the best service ever!
I swear they make it hard to put your own insurance on the storage unit. I called the company they partner and they don’t answer the phone.
If there were more people like Christina that offered to help your public storages would be filled .
Christina, has been so good on helping with all my needs above and beyond. It has been a pleasure doing business with Public Storage because of her services! Respectfully, David Cervantes 🙏🏽💪🏽
Your manager was very helpful and explained everything in details thanks for your customer service Yvonne you are amazing
Christina helped me with My rental ando was very please with her help. Very knowledgable.vert helpful
Christina has been very helpful with my storage needs. I have been renting with ps for quite some time and when I go in to make pymt or with a concern she has always help.
Christina just keeps harassing us. I'm not sure what the problem is but she harasses us everytime we come on property. I pay rent here just like everyone else. If she wants us to move out then she needs to tell us that and refund all the money I paid.
Ms. Yvonne was so helpful. I’ve had three storages with those location and I’ve had no issues. They have worked with me during my financial hardship!
Ms. Yvonne is AWESOME! She has a great personality and she is very knowledgeable. I truly appreciate her help and time. She made us feel a lot more comfortable moving our storage to this side of town.
La verdad no me gustó por qué están muy chiquitos y muy caros y les entra mucho polvo las paredes están abiertas
Yvonne Benton gives Awesome customer service, remembers customers by name, very polite, and informative a great place to store your belongings if you want to do business with someone who is friendly, and very knowledgeable regarding the company. Will definitely be returning.
Thankful to have met Ms Yvonne Benton she was a true help to me today!!!
Great customer services Very thorough and sweet Yvonne was very helpful!! She helped me get a unit that was best for me and gave me a great tour
👌🏼
MS YVONNE WAS FAST AND VERY KNOWLEDGEABLE GOT US IN AND OUT THANK YOU PUBLIC STORAGE FOR HAVING SUCH A BEAUTIFUL SOUL TO HELP ME AND MY HUSBAND TODAY
Staff is super helpful! Thank you Ms. Yvonne for taking care of me today!!
Christina at my former Fairbanks location has helped me transition to my new Public Storage rental at Hempstead. My stay with Christina was great! She is a top performer who has the customer at heart while exemplifying all of the management attributes that Public Storage wants in conducting business while adhering to the HIGHEST standards! ...HIGHEST standards! She has made Public Storage #1 in my 'book' and she should be evaluated as #1 in your 'book'. Christina's performance FAR exceeds expectations. If she will accept a promotion, then promote her. FIVE STARS ...PLUS!
Wxcellent service from christina
Christina was very helpful..
Shannon was a great help booking today. She made the whole process smooth and easy. Would definitely book with her again.
Christina was awesome I give her a thumbs up, on doing work for me I'm the future. Thanks Christina for your polite service!.
Had such a great service by Christina
Can't entervgate after 6 pm no where in contracts does it say that traveled all the way from a different state just to find that out public storage should mention that called the after hour number fir access and they said they couldn't help
Ms.Christina is "THE BEST" property manager ever... I want to thank Public Storage for employing Ms.Christina... By doing business with Ms.Christina on a business level as she represents Public Storage it brings me great pleasure & confidence , Public Storage gets the best deal because you guys get to know Ms.Christina on a personal level as well... Thank You Public Storage but most of all Thank You Ms.Christina for being a blessing to my spirit based on who you are inside...GOD Bless...
Thank you so much Christina. You are a blessing!
Me atrase con el pago pero me asegure de tenerlo al día cuando tocara mi mudanza. Hoy vengo y dos semanas después de mi pago aun Mi unit está bloqueada. Vengo a decirle a la persona de la oficina y no está, ya te go más de 20 min aquí y no llega ñ y la office hours es de 9:30 a 5. Donde esta esta gente???
Christina was a great help. Nice and clean. We need more people like her!!!!! Awesome job!
Christina was very helpful she gave me her chair when my legs were about to give out on me here and she has excellent customer service I will give her tin star is across-the-board thank you Christina
Christina has excellent customer service she was very helpful respectful Polite very welcoming thank you Christina for everything you did today we appreciate you
Came in to make my payment and christina was very helpful as usual.I appreciate her friendliness and her knowledge in helping me with my account.
Happy To Say We Are Well Please With The Service And Professionalism That We Experienced With Ms Von. She Was Graceful AND Consistent With Helping Us From Start To Finish. She Explain Everything And Had Answers For All Of Our Questions. Hats Off Too You Ms. Von For All You Done To Help Us.
Christina did an awesome job helped with my rental.explaind it very simple.
Yvonne was so friendly and helpful. She helped make the process seamless and made my experience pleasant. The best storage rental experience I have had.
Service was very pleasant and quick Christina was Great . Thank you public storage
Thanks Yvonne for your patience and customer service you made my move in easy
Christina did a very good job assisting with ps app. Really appreciate her help.
Excelente servicio muchas gracias Christina
Christina provided excellent customer support. She was pleasant and answered all my concerns about the facility. I recommend this location to anyone looking for professional, courteous staff and a safe, clean storage facility.
I wanna thank Mrs.Christina for always been courteous and polite thank you
Ms Yvonne was very helpful. I was helping my grandmother and she helped us with our reservation from start to finish. I would recommend this location and Ms Yvonne if you’re looking for a storage facility.
Yvonne was great… She answered all of our questions.
I wanna thank Mrs.Christina for helping me get my storage here she a very sweet lady I recommend her if ever need a storage come here
Yvonne was absolutely wonderful very knowledgeable about the amount of space needed, showing you the space recommended & things you need to help keep your belongings. She even asked if I needed a job & I do. I just got here yesterday! Yvonne definitely is the Storage manager I’ve ever dealt with hands-down
Christina was very helpful and amazing at helping me choose options for my storage. She has wonderful customer service and I will definitely be coming back.
Yvonne was very helpful and patient, she helped me check in seamlessly. More power to your elbows
Christina was very helpful in helping me find a space.
Very helpful went in made pymt and christina was a great help
Mala atención, hay una señora que habla español muy mal educada con los clientes
Yes I was out of town and needed to make a payment . My app wasnt working properly and ms Yvonne was very helpful. She waited on the phone with me and talked me through the whole process of resettling my password and email. Thank you for your patience Ms Yvonne
Nice, clean and easy access. Also great customer service. Yvonne helped very good
The Manager of the property does a Great Job !!!!
Christina did a good job. Was able to help us find the right size needed.
Mrs Christina did a wonderful job helping me today it was a wonderful experience and smooth transition highly recommend.
Christiana works well with people
Great customer service! Courteous and knowledgeable . Kristina is the best.
I love public storage especially Christine she's an amazing worker always very friendly.
I love it.
Thumbs up! Christina did an awesome job getting me set up with a storage I recommend speaking with her.
Muy buen serbicio. De cristina muy amable
Great attentive service . A pleasure to work with
Christina as awesome. Rent here. Great service.
If you want to pay for a space and have your things stolen, this is the perfect place, I lost around 3000 dollars what I could not present receipts for my things stolen to the insurance, and rude people like yvonne
Ms Yvonne was so nice and helpful gave me allot of advice on moving very nice location. I would recommend this place
Ms. Yvonne took awesome care of us. She was detailed, information and very patient with us. She gave us excellent customer service!
Ms. Yvonne is an angel customer service is what we need in this world.
Yvonne was very helpful, not only showed me that unit size that I had pick and help me to decide the perfect size for my needs. Explain everything also.
Christian did a good Jon phelps un rental
This has been a perfect storage place for me for past few years. Good customer service always accurate and professional.
Mrs. Yvonne was GREAT. The service was fast and her customer service was EXCELLENT !!!
Went in to inquire about rental. I was greeted by Christina she was very helpful, friendly, and nice. She answered all my questions about the storage unit. She took safety measures and wiped and sanitize everything down. Needless to say I recommend coming here to rent a storage. Very good customer service.
Christina did a good job good service
Ms. Yvonne was very helpful throughout the whole reservation process. Okay facility and excellent service! This location takes a lot of pride in what they do
Yvonne, greeting me with smiles throughout the whole process and was very polite and helpful towards all my questions 👍
Fast and easy good deal on the storage
Good service, I appreciate Christina
Christina was very helpful and always greets with a smile!
Awesome service! Christina was super friendly and made this as painless as possible!
Miss Christina was excellent
This facility is great...convenient on and off freeway, very clean, and the staff is fantastic! Christina is very knowledgeable and helped me out with deciding which storage unit was right for my needs. The next day she also helped me with purchasing some packing supplies… I even interrupted her lunch which she had no problem putting aside to insure aI had everything I needed. Now that is customer service!
Christina did a great job assisting me with rental
Great service Ms.Yvonne was wondering in helping me check in. She explained everything to me in a professional manner!!!
Great service...Ms.Yvonne helped me with everything I needed and also very quickly
Cristina y yvonne me trataron hamablemente y me explicaron todo muy bien los pasos a seguir gracias
Yvonne was very knowledgeable and helpful with getting set up with a unit.
Good, thorough customer service. Ms. Yvonne is very nice, knowledgeable, and helpful.
Great coustmer service thanks Yvonne!
Christina did a good job helping me my my resveration
First time using a storage and Christina was extremely helpful!
Good customer care
Christina service was great
Outstanding service
Really great service by Christina!! She helped make the process really simple and smooth!
Ms. Yvonne Benton was very helpful and she made sure I completely satisfied.
Great customer service. I was guided through the process and everything was smooth and simple. She also recommended boxes for my moving progress.
Ms Yvonne was very friendly, sweet personality, very helpful and gave the best advice. I can tell I will love doing business with her😍
Great service will highly recommend thank you Yvonne
Thank u guys your employer mrs Benton really was patient with me she help me find the right size that would fit for me even made sure there was no smell I really appreciate her Thanks public Storage😀😀
Yvonne was friendly and helped me out during a difficult moment of figuring out where my family can store our belongings in such a short notice. She made sure I understood everything and made this experience very smooth. Recommend this public storage to all.
Christina was very helpful and the service was great.. I highly recommend this location. Thank you public storage.
Christina is awesome very helpful
Gracias por el trato exelente que me proporsionaron todo muy detayado es un exelente servicio
Yvonne Benton was super friendly and made the whole experience great. She waited for me within minutes of closing time. She was very friendly and gave Great customer service.
Awesome 👍 Professional and Curtious
Excellent and speedy service. Thank you Christina!
We came for a storage unit for our move and Yvonne had help us so much! She’s attentive, understanding and enthusiastic about her job! Great job Yvonne and thank you!
Excellent service in a timely fashion, very professional I highly recommend this location.
Fast and easy!! Great
El personal es muy amable, el lugar es limpio, y los precios del storage son muy asequibles
Affordable and friendly customer service!! The manager Stephanie will always go out of her way to make sure you’re taken care of!
Christina B. was there to greet us on arrival. She was really nice, and it was a fast process.
Christina Cruz excellent service!
Christina did a good job.
Very friendly and helpful.
Muy amable la señora que nos atendió en alquilar un estorage
Christina was very nice and professional in helping us rent a unit.
Mi experiencia fue Excelente Cristina fue amable conmigo servicio excelente
Christina Cruz was a great sales person. Very Helpful. Wonderful service. Glad she was here to help.
Cristina and Christina did a great job.
Great service! Would recomend to other friends!
Crear servicio christina
Cristina was so helpful and very friendly!
Christina provides great customer service and does everything she can to help customers.
Good and quality service
Awesome service from Christina!
This place is great! I got a storage unit a couple of months ago and I am very pleased. Easy to get in and out! Christina is very helpful and knowledgeable about storages. Definitely recommend!!
Convenient location
Christina was very nice n very helpful.....good price place
Christina was very courteous. Speedy service
Great service by Christina!!!
Thank u. The service was great she explained everything perfect.
Todo bien servicio Elizabeth y Christina 5 estrellas!
Great service!!
Between Ms. Christina, Elizabeth, & DM Justin, a 32+ year tenant couldn't ask for MORE helpful, engaging customer friendly people at the 20721, 14050 Northwest Freeway, Houston, Texas, 77040 location!
Elizabeth Nos Ayudo Muchas Gracias!!!!
Ms Christina did great.
Thank you for the easy Check In Christina seems to know & enjoy her job
Great staff . Great location. Easiest way to store ever.
Christina and Elizabeth made the whole process a breeze. They were extremely helpful!
Christina and Elizabeth were very helpful, cheerful and pleasant. Excellent service!
Great experience!!
I'm at Public Storage my name is Felton Dory and I have a unit here and I just wanted to say Miss Christina is doing a wonderful job she's been a great help and a blessing to me and she continued to flourish
Went info property and Christina das very helpful.thank you por your help
Christina was excellent! Very helpful!
Came in to property and christina was very helpful
Thank you Elizabeth I give you a 10 service glad I was able to Transfer to a bigger Unit.
Great service and knowledge.
Christine is amazing !from the beginning she was so helpful in every way .when your moving and in July , your stressed hot and tired and she always has a great attitude and does her job very well ! You need more like her ❤️Peggy jo miller
Excellent customer service, very polite, thank you for everything this Christina.
Great customer service! Very nice lady answered all my questions before I could ask!
Thanks we appreciate the service Cristina was so nice to us
Christina was very helpful and polite, great service!!!!
Muy sastisfecho con el cervicio
Christina was so friendly, helpful, accommodating and professional. Love her😊❤!!!
Cristina me atendió bien exlente
Hi my name is juan carrillo and i was very pleased with Christina's work she help me find the right unit at first try thanks christina.
Was very helpful and insightful
Great experience and customer service!
The prices are so good for better and lower prices book online. Love this place it’s clean and great customer services and awesome prices
100% satisfaction here just off of Northwest Freeway. Christina is the best property manager I’ve dealt with. Five Star service here every day all day.
Great customer service!
Christina was amazing with helping me get what I need and knowledge.
Christina did excellent service and friendly
Christina was awesome!!!
Christina and Joseph did an awesome job. Keep up the good work.
I was very satisfied with the way they treated me they were buried helpful thank you very much
Rhonda was exceptional with our experience and joseph made me cry tears of joy for finding me a unit so quickly. True angels of our community
Very pleased with Christina thank you very much
Elizabeth me alludo cuando llegue fue muy accesible me alludo encontrar la perfecta bodega
Gracias Elizabeth con la subasta
Wanting to do a review for this faculity but its not allowing me.I have reviewed about 2 yrs ago and have return and would like to see how i can review to give my opinion on the service i have recieved.
Came in made a payment for another location and service was good
Christina did a great job.Explained move in .
Nice people
Fast and efficient customer service from Christina today!
She was very good with me and did a. Good job
Went in to make a payment staff very friendly you go Beth!!
Excelente opción, muy buena atención, muy cerca de mi, buen precio y gran amabilidad...
Excelente atención.. Todas las indicaciones, términos, y condiciones muy bien explicadas.. No hay mejor opción
I must say Christina was so professional. I was so impressed how quickly she took care of my needs.Thank you Christina and God Bless😀
Great staff and good prices!
Christina was very helpful in getting me set up with a space very quickly.
Christina provided excellent service. She had me in and out with no problems.
Very good service at this location.thanks christina
We had a little issue with the unit I went there yesterday and noticed that the people had the unit behind us actually damaged a wall and a piece of the wall fell until my unit almost hitting my $20000 motorcycle that I have stored at this time, I went by there today and spoke with Christina to explain the situation to her she immediately took action we went down to my unit she noticed the damage and asked me would I be available so they can repair it I told her I would prefer to move to a different uni of that was possible without hesitation she transfer me to another unit accommodate me very well and took care of me, This is the 2nd time I have rented a storage unit from this particular location in both time the experience it has been very good, Christina help me out on both occasion's and I'm very happy with her service she is a great asset to your company.
I have rent this place at the beginning of this month and turn out that this is the best place yet for me. With a lot of promotion for first-month rent, you can try the best security and safe place to store your stuff. Recommended for who want to rent the storage.
Great place friendly staff and clean grounds
Very helpful and friendly staff . Units are clean and grounds well kept thanks I will be back .
Wonderful customer service always smiling christina
Excited customer service and always has a smile on her never rude customer wonderful job Christina Cruz
She is so nice when we go in always with a smile on , excited customers services
The young lady Elizabeth in the office very nice and helpful.
I love public storage they are doing awesome i recommend everyone go to them .😃😃😃😃😃😃😃😃
Great place and nice service
Had a great experience great customer service thanks too Christina Cruz.
Christina is the best! Excellent service
Christina help me today on2 23 18. I give her a 10 thanks
Exelente ,Excelente, Excelente.
Once Again My Company Have Use Public Storage Over The Years ,Hear In Houston ,My Experience @ 290 Tidwell /Fairbanks With Christna //Elizabeth Have Been Excellent Sincerely President A Prez Shabazz BazzClub WholeSale Membership
Christina is great, property is clean, first class service.
Christina ad Elizbeth were very helpful during my move Thank you for the outstanding service,
Stop by to make a payment for a friend and miss Christina was very helpful she was able to search and locate my friend's account.
Elizabeth at booth was friendly and helpful.
Great property a Plus on Customer Service Thank You Christina. Happy Holidays
Christina was very polite and professional 10/10 excellent service
christina was able to help me find unit at good price.good service
Christian did a very good job helping me
CHRISTINA did an awesome job giving me information on storage spaces
Spoke with Christina very knowledgeable and nice Great customer service
Nice location ,great customer service with nice prices,miss christina is awesome,she will help you with everything you need.....great job
Great customer service spoke with Alexis and Christina helped with all my questions super friendly seems like they really enjoy what they do very knowledgeable.
Ok Space
Not the first time I did business with them and it won't be the last.... Good people to work with.
Christina was very helpful
Destini was helpful
Christina displayed awesome customer service. Took care of my needs in a timely manner. Will definitely bring my business back. Thankyou.
Christina was incredible she really know how to make customer happy I would definitely recommend this location
Destini was very nice and explained the rental agreement in detail. The facility is clean and we'll maintained. Great experience.
Christina was awesome after my reservation she called to make sure my needs were met. I came in the offc to rent my unit today & her customer skills were great. I would recommend this location to anyone looking for a storage unit. Thumbs up for a great job done. 😃
I love Destini she is very professional and nice i prefer her service over anyone else's thanks for everything
The woman at the front, Destini, was awesome!! I simply came in for pricing and information and her customer service was above and beyond. DEFINITELY will be back to do business with her.
Great service christina was very helpfull
Christina was a help .she help me find unit at a good rate.
Gracias por ezplicar todo christina
Christina was very knowledgeable and helpful in NY storage rental process. She solved all my problems and was very kind and courteous.
Thank u Christina for helping me out on saturday and today i appreciate it and sorry for the inconvenience about the storage once again thanks and happy holiday
Shamika was AWESOME! Very helpful & nice customer service couldn't have been better! Thank you for your patience and time! I highly recommend this place!
Katina has made sure my experience has been excellent ! From billing issues to being super informative with me on my account, she's been awesome. Because of Katina's professionalism and unmatched customer service, I would recommend this PS location to any of my friends. - Uchenna
this place is so nasty. they charge you this money monthly, and you must pay or they will break your lock and do in do inventory to see what they can sell i was told. on top of this its infested with rats, we have rat droppings all over our belongings. i will be notifying corporate about this.
I Am Sooo Happy and Blessed That I Was Led To This Facility and Location, I Just Moved From Dallas to Houston and Ms . Christina Called Me That Morning To Check On Me To See About The ETA Would Be So She Could Make Sure She Would Be In Her Office Waiting On Me, Then She Called Again A Few Hours Later To Make Sure Everything Was Ok, Once I Arrived She Showed Me My Unit and I Told Her it Was To Big, She Didn't Hesitate To Show Me The Next Size Most Employees Would Have Try To Talk Me Into Keeping It Just For The Money, But she Didn't I Soo Appreciated That Because Long Distance Moving Is Not Cheap, She Explained Everything To Me In Details Even The Miner Things, My Movers Were One and Half Hours Late, She Let Me Stay In The Facility The Whole Entire Time And Didn't Complain Not Once, I Was There So Long Waiting By The Time I Left I Already Knew Where Few Places Was That I Would Be Looking For, Thank You Ms. Christina For Every Thing I Will Definitely Be Sure To Send You More Business.
Christina was very helpful in helping me get the right size I needed and even waited for me because I was running late for my apt. She was nice and polite and recommend that I get the insurance so if anything happened I would be covered. Renee
New customer at the public storage and I had a wonderful experience with Dynasty E. Very professional and you got the job done
Very pleased with this location! Christina is very helpful and always gives excellent customer service this is the only place i go to when im in need of a storage.
Terrible service. They lied about the cost of my unit and the amount owed. I highly recommend uncle bobs storage or community storage over these crooks. I currently have 3 large storage units none at public storage anymore and I will never use them again. This place is constricted and hard to maneuver anything except a car. Dirty old units with old worn out doors.
Haleigh took good care of my storage needs.
Haleigh was awesome... Thanks for the great customer service!!!
Haleigh was a very big help, her customer service was outstanding. Ty so much for your help. Have a nice day.
Haleigh is the best.
Had a wonderful experience with Haleigh at public storage on NW freeway. She was very nice and so professional. We need more like her.
Great property... Jack gave great service.
Tim provided great customer service and was very helpful with all my moving needs! I would highly recommend this facility!! thanks Public Storage!!
Excellent service thanks Christina for all you help your great
Reasonable rates and clean.
Service is excellent, very informative. Friendly
I have been using public storage At the this location 14050 North West Frwy for a while I left but needed storage again And again I came back to this location. It is safe and what a friendly staff I love the Christina She doesn't treat me like a client But like a friend. Thank you Christina
Great friendly service, Gregg was very knowledgeable with the products and spoke about any issues that may come up in the future.
Was very impress with the service I received from Christina very helpful and understanding with what I was looking for.Thanks PS for having Christina in you'll team.
Great customer service Christina cruz was very nice Thankyou for all help
I am so frustrated with businesses these days - they all have a false advertisement and by the time you finish the final transaction ended up paying more than I want to pay. I found this location on yelp since it's close to me and it has advertisement saying $1 for the first month but they only have the storage that cost $99 and more. For the one i picked which is 5 x 10 for $70 they have special half off but they don't tell you other hidden fees until you get there. They make you purchase a specific key only you could get it from them for $20 and they didn't tell me admin fee that's all new for me just like apartment $25 and they try to intimidate you to get insurance. It's crazy - I hate sales people and I hate doing business in this kind of environment. They all trying empty your pocket every chance they get. I was frustrated but the lady who have helped me was very calm feel sorry for her - she probably have to deal with people like me every minute. Everything is getting hard these days and this will be the last time I will rent storage, i think the stuff I am storing is not even worth what i have spent so much.
Slow and rude staff
Neshea had excellent customer service,she was very helpful with helping pay a past due balance on my mom's account.
Christina was awesome great experince
Christina was great, she knows everything, so informative. She made renting a unit a breeze, So glad I picked this location, it's clean and safe feeling and it has Christina.
I went in to public storage to pay on my moms account.Christina assisted me and I want to let public storage know she was very prompt and friendly.At time I went there were also few other customers she acknowledge each and every person that walked in while attending to me 👏to me it showed a caring person one that values her job.very impress.Now I see why my mom returned to this location.
We went and miss Christina is the best! She is smart and keeps her property up! Always clean and easy to access. The property manager Christina is knowledgeable of her property. Fun and a good person. Go rent here!!!
Great service. Francesca was quick and to the point. excellent customer service
Probably the best customer service experience I've ever had. Christina was absolutely professional, knowledgeable, courteous, and prompt. She recommended everything I forgot, gave common-sense advice regarding both moving and storage (which I'm embarrassed to say I didn't think of), answered all of my questions with the sure language of someone who knows what they're doing, and gave me a free box - for those important things you really don't want to put in a storage unit. I rented a 10x20 space for one month, and while check-in required a good amount of paperwork which consumed some time, she didn't waste any. I just checked out less than 15 minutes ago, and it took more time riding the golf cart to my unit than it did to check out. She even remembered my unit number simply from seeing me (!), I would not hesitate to recommend this location to my closest friends and family. Absolutely extraordinary experience.
Rented a storage with christina she was and has been very helpful.I appreciate her service great job public storage in having a well knowledgeable employee.
Christina ver y friendly thanks for your help.
Gracias por la informacion cristina bien servicio al cliente
went in to make a payment were very friendly christina was very very nice thinking about opening up a storage unit in the future definitely coming back here thank you Christina
Excellent Customer service from Christina each and every time I come in to make payments or to excess my unit. I have and shall contine to refer people to this location because of that.
Went into public storage with my friend today, my friend rented a unit.The employee Christina that assisted my friend was very knowledgeable she knew the property & products we were very impress.If ever need storage I know where to come.
Chris was awesome Glad I came here. Awesome customer service and good cheap units and safe.
Very nice and always so helpful! :)
my dad and I went to see about a storage place came in Christina was awesome muchas gracias
it was great Francesca and Christina are the best. very polite and great customer service
Fran and Christina are a awesome team
Fran & Christina are really good workers & great people
went to public storage and informed about a storage Cristina was so helpful explained everything to me I will definitely come back to rent with Cristina
Mrs Christina is a good with people and the service is outstanding and a warm smile to go long with it.
I was very pleased with the service, Cristina is very helpful and professional and made the process very easy.
Cristina era bien amable me enseñó la unidad y es toda una profecional en su trabajo y se la recomiendo a todos los amigos
went to pay a bill and cristina was so friendly she attend ti my needs i love hiw she talks to customers allways has a smile will recomend to family and friends nice customer service thanks cristina
Excellent service from christina...in and out great job
Wow, I got great customer service from Christina. Very polite.
After going to a few places I was surprised with the customer service I got from christina. Thank you for still caring for the customers.
Loved it Christina was very informative and helpful
Christina is very nice and helpful!!
Went to the public storage great customer service
Everytime I come Christina is awesome, so polite!
I stop by and to get information on a storage to put my things in the lady I talk to gave me a lot of information her name was christina and i will be going back she was nice.
Review Christina
Today I came in for a reservation 50 and the lady Kristen was so nice. She advised me to look at the space 1st. I'm glad I did because it was too small. I got a 10x10. Thanks Kristan
Christina did an awesome job! Excellent customer service!
The lady named Francesca was the most professional by far. She had the best customer service ever.. thanks
Juanita was so helpful and friendly!! She explained everything clearly and answered all my questions. She even helped me over the phone a couple days after I rented to answer even more questions for me!! Overall, Juanita has excellent customer service skills! A+
Great help with getting started. ( Juanita)
Excelente servicio de Juanita
Excellent customer service. I was very satisfied with the lady that helped me I believe her name was Juanita she was very knowledgeable of her products!! Definitely will recommend this storage to others.
Went in to get information on packing materials for our move and was very impressed with the awesome service Christina gave, thank you will definitely recommend to family and friends
Christina rocks! Great customer service! We traveled 1,200 miles away to Houston, TX without knowing a soul. Her professional skills made the transition and move very smooth. The property is clean and well taken care of. It was a great experience all around.