Public Storage Self-Storage Units at 4202 O Banion Road, Garland, TX

My disappointment has been reversed to 100% satisfaction after speaking with Ms. Chavez, DM for Public Storage. She has helped to resolve the issues and miscommunication that I encountered with my storage unit. Ms. Chavez has also reassured me and reinforced the positive impression of professional and pleasant customer service from the on-site staff that I initially had. I look forward to a continued high level of customer service in the future. Thank you!

A very helpful staff and Teresa is great

This what I had to deal with when my belongings were there. I only stored house hold products and clothes.

Came in to look at some units Dusty was the best and Nick

My experience here at public storage was awesome!

Excellent service even during ice storm. Dusty helped with securing a storage unit that fit the size of our load. Also had patience as we hauled everything from Houston to Dallas. With several traffic jams due to inclement ice storm weather. Highly recommend Public Storage. Excellent customer service. Secure unit with CCTV monitoring,locked gated area. Cameras monitoring, felt like Public Storage cares about your belongings by going above and beyond to provide the best personnel, as well as security.

Dasty was amazing help me

Dusty has been great help since I have rented at this property.

The clerk here is awesome she's helpful property manager everything on this at this location is awesome and I would recommend it to all of my friends

5/21/22 I arrived at this Public Storage (PS) right before closing time. Nundee was there to assist me. She said there would be a fee to use a PS padlock. She said that there was a PS padlock already there at the unit (for me to use). I won’t use their padlock, I said. No problem, I was told to drop off the PS padlock in the mail box at the front office before I leave; I replied that I have my own padlock to use. She rung me up. I paid my fees. She gave me the card with my access information on it. She kindly assisted me with entering the key code at the gate, It worked fine. And she returned to the PS office. A few seconds later I approached my storage unit, I saw my unit 605 was already locked. I quickly ran back to the business office, I knocked. I Called. I Rang . No response! I thought there was still one car parked in the lot I presumed it to be her's. I was NOT able to use the storage unit at all due to it being locked. Both doors to my unit were locked. The following day I asked for a night credit (for what I felt was a major inconvenience). She said "you came when I was closing. How was I supposed to know that it was locked?” No, credit denied. I later thought about what she said. Well, she knew I was coming over, I had a reservation, she had called my phone. It would have been considerate of her to make certain the unit I was about to rent was prepared. Personally, I felt there was attitude and no regard for a client that had just paid $300 for a storage unit. Besides a few metal screws on the floor, the unit was clean. Just to play it safe, I bought RAT BAIT 🐀 because there are previous reviews of clients who had concerns about rodents. Other than that, I liked my unit, it was good. I intended to store there for several months. I simply felt dissatisfaction with how I was treated and I eventually withdrew. I would do business again with them. However, I would strongly advice that the attendant go check the unit with you before making the purchase. Thank you.

Horrible!! Over charging period rather its lates fee's etc. But don't hold up there end of the bargain. If a customers paying regardless late are on time Make sure your property doesn't hv a Rat infestation. All of my belongings were covered in Rat ish!! Just sickening!! But yet you guys want what's yours. But don't hold up your end !!! Im very dissatisfied

UPDATE: I added a star for much appreciated great customer service. Dusty got me switched to a different room that is so much better than the first one fast and easy. As she said, the downside to doing everything online is not having the chance to see the room prior to renting. *live and learn* The site is very close, so now that I have seen my first experience isn't the norm, I am once again considering moving from my other storage company to here. I will give it a couple months then decide. [End of edit] This is my first rental with Public Storage. I did the whole renting process online as it was almost closing time when I was able to get the paperwork done. I have no nice smile (noted from prior reviews) to distract me from the truth of what awaited me when I went to pick up the lock. A few things are really disturbing about what I found. It is a dirty room. Not trash dirt, but 'I dont want to touch anything in here' greasy fingerprints sliding down the inside of the door, actual MOLD growing in the back wall from a long ignored leak, and the floor is covered in gross oil stains (I think??) Bonus: the room absolutely reeks of mildew. There is no light in the unit, either. I have a room with another company and I was considering closing that one and soon getting a bigger room here. But not anymore. I truly didn't expect such ickiness based on prior reviews. But, that is what I found. Also. There was mention if needing a code to acceas the hallways. Um, there were no keypads and the doors weren't even pretending to be locked! Anyone could be lurking around in there. I didnt feel safe at all (again, after prior reviews mentioned break-ins frequently. First impressions are everything.This was a huge miss for the staff at the O'Banion site. I shall be calling during business hours to get out of this nightmare.

I had the best experience of my entire life while using storage companies I left U-Haul because it was being sold I was real doubtful I could find another place that I could trust like that and then I came here to your location in Garland for Miss Dusty's at she's helped me not only feel comfortable getting moved in but she's made me feel confident that my stuff took care of she's one out of her way above and beyond her call of duty for that I'm grateful for her and for experience I've had at U-Haul in with us in

They said are storage wasn’t locked properly and I show up to a different lock on the unit and it’s just hanging there!!! I can’t get a hold of the property owner at all. This place is a joke and I wouldn’t store anything at this place!

This PS is average. Custom service is awesome. Only 1 negative...a price increase is expected after approximately 2 years but a $30 increase is ridiculous.

Nundee is outstanding! Great customer service, she went above and beyond to help me with my unit. Thank you!

Is this location close to the a train station or bus route?

Verenice is very professional, thorough and compassionate. She makes sure your concerns and questions are promptly handled. Many thanks for a very positive experience.

Nundee was nice and polite she has great customer service skills and the property was very clean..

Nundee had an amazingly beautiful smile on her face happpy to great me and the million questions I had but she quickly worked through them with ease. I’d highly recommend this facility 5 Stars for sure Blessing and favor, Cody.

Got to say Nunndee Went up and above in taking care of me at the office and renting the space. Very positive attitude. Thank you Fredrick Harkins

Great customer service, I had to stop in to take care of a bill Nund’ee was very helpful any questions I had she answered! Very nice got me taken care of in and out the property was clean you could tell she keeps it up or whomever else works there !!

This public storage was great and Nundee helped me out a lot.

Very convenient. Prices are a little high

What a phenomenal experience that I have had with Kathy on today, her service was well appreciated!!!

3 weeks agoNEW I have had awesome customer service here, and Kathy was great at helping Thank you, great service

I have had nothing but awesome customer service here, and Kathy was great at helping me with all my rental needs. Thank you, great service💯

That manager be cute though

Very friendly and helpful staff. Would be nice if there were lights inside of the units.

Ms. Andrea very helpful, got me in and out just like you want, Thanks Most helpful when freeze knocked power out. Needed cammp stove, she got me in so we could atleast cook. Awesome property manager.

Great customer service from the property manager. She has helped us out a lot.

Great customer service Jeffre

Jeffre' was very helpful polite, insightful when helping me with my storage needs. Thanks Jeffre'

So far, I am VERY pleased with this storage facility. When I entered the office, Jeffré gave me a very friendly greeting, confirmed my online reservation (at the "internet special" price), quickly reviewed the terms of my rental, and provided me with all of the information I needed to access my unit. She even pointed out that I would be able to access the property through Public Storage's mobile app. The unit and property were clean and well-kept, and the online registration process flowed easily. Thank you for what promises to be a good rental experience!

Great place to store

Good storage facility

Service has been good until recently. The facility decided to remove keypads allowing anyone to gain access to the hallways for the internal storage units. Further, the security cameras are limited or non existent. There are several areas where someone can scale the wall unobserved and get into the hallways where there are no cameras. The result? Many units were broken into. Mine was attempted with the hasp severely damaged. The facility then needed my key to repair the hasp. That was 2 weeks ago. No effort has been made to repair the hasp, and I cannot access my unit outside of business hours. In fact the only persons with access to my unit 24/7 are the miscreants who tried to break in. The manager and staff of this facility are very nice, and very apologetic. This is clearly a corporate screw up. Please at least return the level of security to what it was before, or be prepared for my new years resolution of finding another storage solution. 2 stars only. UPDATE December 2020: increased by one star, my hasp was replaced, but others from rented units are still cut and damaged. No replacement of keypads to get into hallways and no cameras to monitor them or the backwalls that are easily surmounted. I cannot in good conscience give a higher rating until the security is returned to an acceptable (previous) level. UPDATE 10 Feb 2021: New hasps and locks yet again. These are very hard to open for the customer, mine requires a foot on the wall to pull it open now since the bolt will not retract completely. 2 units near my unit were left unintentionally unlocked because it is very hard to re-latch them correctly. Spikes were added on some of the fencing, but they currently just provide handles for someone to scale the gate. The rear walls remain unobserved by cameras, and the doors to the hallways unlocked. Yes the units are harder to get into now, for everyone, so I upped it one star. The attendant as always is very nice and helpful, let me stress the lack of security seems to be an upper management decision. See labeled photos.

My review is about Jeffre who has, since the day we met, been the most courteous and professional person of all the Public Storage employees I've encountered (and I've stored there for a few years). I always get a wave when I enter the property, a visit from her busy day if allowed while I'm there as she is cleaning up the grounds and a wave from her when I leave. She's a role model for what all Public Storage employees should strive for.

Jeffre' is very polite and helpful.

Well kept place... management is very very nice. Would be nice if access was past 9pm tho. But all in all i am very satisfied with the services here.

I have rented here since July of 2020. Each month Jeffre’ was always professional. I have completed my rental term but thankful that the service was consistent . Thank you and keep up the good work .. 🤗

No cameras on any of the insides of the buildings. They are only on the entrance and outside of one row of units on the outside. Six units were broken into in one night and several other units were cut halfway.

Jeffre was great wonderful customer service

Always helpful staff. Give Jeffrè a raise - she’s out there hustling. Frankly, harder than I would at my Public Storage job.

Good customer service very polite & very helpful thanks jeffre

Nice and clean facility.

Went to the Location off of Greenville and Meadows (read their reviews) where I met the young lady ALEX (She is Awesome). Well I was complaining about how the property was nice but kinda far from where I would be moving, WITHOUT ANY HESITATION she mentioned to me that they have a “Nice Property on O Banion close by where I would be moving.” Ok so I go to my car on google & review the property pictures and call the location. JEFRAEY answers, SHE IS JUST AS SWEET as Alex, she answers my questions (like to see if I get the same answers from every employee). I drove by the property today and IT IS JUST AS NICE and CLEAN as the other. I surely will be doing the eRental that they mentioned to me. ( YES WE CAN RENT ONLINE HERE!!!) Thank you Ladies so much for the GREAT CUSTOMER SERVICE!!!! PUBLIC STORAGE KEEP UP THE GOOD WORK.

Any other time I would rate this place a higher rating... But today I'm over the horrible customer service that I received from Alex that usually don't work at this property as she said.... From the break ins to the pest problem I've never had someone treat you so nasty because of simple late fees. Alex attitude is nasty and rude and someone needs to retrain her on effective costumer service. Thank God that Danya showed compassion today. Who's training these people and to be honest I think the high theft is coming from the people that work on this property. Never ever will I rent a storage hear again.. Public storage has lost a 7 year loyal customer. And please please retrain Alex and may God bless her.

Alex was SO SWEET AND HELPFUL I rented unit 308 and she answered any questions I had!! Thank u ALEX

Carrie is very knowledgeable. She helped me with all my storage needs. I highly recommend this storage location.

Very easy to understand, and extremely helpful and gorgeous to boot

Jeffre was amazing! Great help!

Jeffre' was very and personable while renting. She made sure I knew everything needed in regards ofmy unit. Definitely worke ever recommend this location.

Jeffre’ was very helpful in helping find the best storage for me. She also waited for me right I got before closing the office.

Jeffre was very helpful in my storage needs.

Great place to go I love it

I went in with a confirmation email that said my rate would be $59.00 a month. When I arrived they said the rate had gone up to $80.00 even though I showed them the email. They also had my phone number associated with three other accounts. No return call from corporate. UPDATE: I went in this morning to speak with Jeffre because she had called yesterday. I took her a copy of the email with the quated price. She said she would speak with her district manager. She has been helpful during this process, but still no contact from corporate regarding the above concerns. UPDATE 6-9-20 Jeffre called this afternoon to let me know that they would honor the origianl quoted price. She really worked hard to make it right....still no call from corporate.

Jeffre provided me with great service!

Jeffre' was helpful and great customer sercice.

Jeffre is friendly and very good customer service

Jeffre was so helpful with my process she was able to get me a storage that fits my needs and also has great Customer Service Thank you Public Storage

Denise made the rental easy and fast great place to store at will recommend

Dennis was very helpful and nice . Got me in and out in a timely manner. I’m very comfortable with my items being placed here. Dennis was great 🙂

Very quick and easy process...thank you again Dennis for everything.

Exelente servicio del señor Dennis

Great place!!!!

Great

Dennis is the best! He was very helpful, friendly, and knowledgeable! Highly recommended.

Ok

Good prices on a 10x15 and good hours to in and out.

It's very good to have an storage, and the staff are very helpful, Denisse is very Profesional, you can have your own lock, if you have your renters insurance you dont need to get insurance.

Great location! First time renting a storage and the property manager, Dennis, was super helpful!

Very good,excellent dennis thanks

The manager Dennis was very patient and helpful. I just can't say enough nice things about this particular public storage.

Carrie the customer service rep.was very informative, and professional upon my arrival at Public Storage.

Carrie was very kind and helpful.

Carrie Very helpful and nice lady.

My unit was hard to open, Dennis was great. He put me at ease and made sure the problem was addressed post haste. Reasonably priced storage units and a great staff, with Nund÷, Andrea, and Dennis.

Dennis Hensen was SUPER helpful. He helped walk me through all of the storage options before I landed on the perfect one for me. Will definitely be returning to this location in the future!

I would definitely recommend this location to all my friends and family . The moment I walked in I felt welcomed, nundee went above and beyond to help find me the best unit for what I had ! And she was very timely what normally would have taken me all day she definitely cut that in half with a caring attitude you don’t see that often at all! Thanks again nundee !

Andrea had really good customer service!

Great facility, awesome stuff . Really recommend

Good Service

Andrea was great! Very helpful! Thank you!

Andrea has amazing customers service

I want to say that Nundee really help me out and was very nice even saved me a little money and time thank you again

Andrea did a very good job at explaining to us & being patient with us. She was being really polite & helpful! Great customer service & good deals as well.

Clean and friendly folks

Andrea thank you for the great customer service,an for making the process easy Thank you!!

Jade was very helpful and friendly thank you

Andrea was very informative and helpful in getting the unit that we needed.

It was a pleasure working with Andrea I enjoyed every minute very polite and knowledgeable.

Andrea was great. Absolutely recommend this location!

Nundee was so helpful with me today with me getting a storage . I had no idea what I was doing but she gave me overwhelming experience n I just loved it

Andrea was amazing thanks for being awsome

Andrea was amazing help. She was able to answer all my questions. If you go be sure to ask for Andrea! Fantastic customer experience!

Mrs.Andrea was very very Helpful I highly recommend this location thank you very much Andrea your the best

Andrea Was So Great And Helpful With Our Needs...She Is An Awesome Employee ....Thanks Again

Andrea was very helpful and considerate. Very knowledgeable.

She was very helpful Andrea

I made a last minute reservation for a storage needed within hours. The online process was so easy. Andrea assisted me once I got to the site and she was very helpful, quick, and offered other products that I might possibly need (boxes, tape, etc). She explained all of the details and made me comfortable with my situation.

Andrea was so kind and helpful.. I really needed a break lately and she was the helping hand I needed! She is wonderful and true and honest. 10 Star!!!

Great service ! Thank you andrea

👍👍@👍👍

Andrea is amazing! She was very helpful and answered all of my questions. Would definitely recommend this Public storage, make sure to ask for Andrea!!! 10/10 :)

Excelente servicio el personal muy amable y servicial 100% recomendados

Sandy was very helpful and made the leasing process easy and informative. Great place to store.

This storage location is great the employees are nice and helpful. The place is also nice and clean

Trying

Great service, clean lockers

Verenice was wonderful on helping me out on my payment .

When i went to thia store Amanda the store manager was very nice and friendly.She was helpful in helping me get the right size storage,and was available whenever ihad any questions, and its very clean Thank you for your service

Amanda is very knowledgeable. She helped me with all my storage needs. I highly recommend this storage place

I went to public storage today just for information! I meet the neatest lady, Amanda! She a joy, she was sooo helpful, we ended up renting the storage. I had a very pleasant experience.. Thank you Amanda

This location is not the only place to store your belongings in town. Plus they have been known to restrict your access to your unit EVEN IF YOUR BALANCE IS PAID IN FULL. Plus I've seen someone getting in and out of there after midnight, people in the neighborhood knew him, and said he was homeless and slept in his unit occasionally. The strangest part was that they didn't say it as a joke or to insult the guy. He was known by many of the neighbors

OMG, SO AWESOME TO FIND A STORAGE UNIT CLOSE TO HOUSE AT A RESONABLE PRICE. MGR AMANDA WAS VERY HELPFUL & FRIENDLY. LOOK FORWARD TO MY THINGS BEING STORED HERE.

Very clean facility with knowledgeable and friendly staff! Special thanks to Beverly for helping me.

Stopped by this location to pick up some moving boxes and Amanda was extremely helpful and answered all of my questions and even suggested a few things that I didn't even think of. So glad I stopped by this location.

Very friendly staff and clean place.

Thanks Gari for explaining everything so thoroughly! We were very pleased with the service that you provided!

Great service!

Do you have a truck that we can use?

The office closes at 6:00 pm .is their access until 9:00

This place is so great Amanda and Sean are always so helpful and answer all my questions will 100% recommend this public storage.

Very pleasant and helpful in my need of a storage. very blessed to find this as quick as i did.

I'm really happy to have A mandatory here to help me with any questions, very professional!

The customer service has been beyond great from day one. The manager Amanda is phenomenal! She has gone above and beyond to meet my needs. I can’t say enough great things about her, she’s awesome! ❤️

Amanda was so helpful! Thamks!!!!

Very nice mgr, very awkward to get out of gate...

Amanda was very pleasant with the whole process. Good Customer service is very rare to get now a days and she was great. Thanks

Brandon, tiffany, Amanda & Vanessa were extremely helpful in fixing an account issue. They went above and beyond my expectations. The customer service was excellent!

Great experience here with Tiffany. She was kind and sweet and answered all of our questions.

Clean place to store items. Secured by electric gate. Grounds kept clean friendly caretaker. Used this place for 2 years.

Vanessa was so sweet and friendly. Made the process so quick and easy. Very nice location

The girl who works there is always eating ,like everytime, very unprofessional.

Vanessa was very helpful and had great customer service

Vanessa was very helpful and knowledgeable! Will recommend this location to family and friends!

Clean, safe and friendly facility

Thank you Alyson for the help and kind service and finding me what I need for my storage needs.

My trip to public storage today was excellent the lady who helped me amber was so sweet and informative I could not have been happier with the service I received

Was shopping around for a new storage unit and popped in. Alyson was super helpful, making a normal mundane experience into a good quality interaction where I felt appreciated even though I wasn't a customer yet. The customer service and kindness is the main reason Public Storage will get my business when or if I need a unit and recommendations to family and friends.

Its always a pleasure making my payments with Alyson. She is super super nice. I will definitely recommend.

Alyson is very helpful. She know her stuff down to the science. Thanks for your help.

First time renting a unit And Taylor made the process quick and easy I recommend to friends and family.

A great storage facility. Taylor was very helpful did an excellent job in helping me rent. Facility was very clean and tidy. Will now always come here to store things.

Had a great experience with leasing witn sandy and public storsge. She is a lovely person who loves what she does

Customer service is great and Sandy is so helpful and the property is so clean and nice great place to store

Sandy was awedome in helping me grt my storage for whay i needed. She is very nice and helpful to the cuStones.

Sandy is great with listening to customer needs and helping to figure out the right size you need. A very pleasant experience and I would recommend public storage to everyone.

Sandy is so helpful. She always tries to make it fun when I come in. I wouldn't go anywhere else. I love it!!

Rented at the storage pkace and it was a great experience. Sandy was helpful and informative and knew what she was doing. Wouldn’t go anywhere else for the price and service. Hit Sandy up if you a storage unit.

Sandy is awesome just love her...

I was not impressed by Sandy. She's very rude! She gave me such a hard time when I moved out. I will Never rent from Public Storage AGAIN as long as people like Sandy work for them. I wish I could give less than a One.

Sandy is so great she is wonderful with customer service and i recommend this property to everyone.

Public storage is a great place to store your items they are fast friendly and knowledgable in what they do. Highly recommend. Sandy is awesome!!!

Making a payment is fast and easy Sandy was Great and super friendly would recommend to anyone.

Sandy was very friendly and helpful. Not crazy about the insurance not being mentioned with online reservation. But other than that overall experience was good.

My name is Mark Ryan and this is the worse facility I have ever used.On june 21 i went to this property and a very nice young man showed me my unit. I explained to him that i buy gym equipment to resell and would be having clients come pick the equipment up. he said no problem. then next day there district manager was there and said i could not do this that it was against there policy.her name was danya.i explained that her manager already said it was ok. please keep in mind this was costly to me to move in then when they told me i could not stay any longer i had to pay another hauling company to move my items out.i am talking commercial gym equipment. during my 30 days there the storage manager some blonde hair lady reminded me that i had to leave in 30 days 5 times. she is very unprofessional. i am a grown adult business owners that have used storage units before and this was the worse experience. the place is old,dirty and the management is very rude.i found a new place 1 mile away that is welcoming my business and money.i called the district manager last week to complain and ask her to have her property manager stop harassing me and i still have not heard back from danya the district manager. my review and comment do not go there.this review will be posted on yelp and other review apps because i do not think they will let this post show on there website.

Friendly service

Making payment is super easy and Sandy has great customer service. Best place ever to store.

Sandy was so helpful and nice she got me what I needed and was happy doing it.

Had a great moving experience with Sandy shes very helpful and friendly. We recommend to everyone.

Great place to store. It's easy to make payments and anything you need ask for sandy she will help you and always has a smile.

Sandy did a great job with my rental. She was very nice and helpful in this process!

Great experience with Sandy. Im a returning customer and was told if you like Ms Jean you will love sandy. She was so helpful and friendly listened to what I needed and got me the best deal. Also thank you amber at the Oates location for sending me over. Great place.

The property is so nice and clean. Sandy is always maintaining a well kept place. She is friendly and personalable and talks with customers like we have stored for years. Great atmosphere and place to store.

Great place to store fast and friendly service. Sandy is always willing to go the extra mile for anything you need. Wouldn't store anywhere else but here.

Sandy is extremely nice and helpful. I would definitely recommend this location.

Making payments or any questions is so easy with Sandy. It's easy quick and she's always friendly.

Sandy helped me get the right storage and helped me get the best price not at this location but she was great and understanding and was a big help.

Sandy was very helpful with what we needed. Property is very clean and nice.

Sandy was very helpful I wasn't able to move in at the location but she was able to find me a location near my home

Sandy was very helpful and polite great place to go to

Sandy is the most amazing person to rent from. She is very helpful and has a great personality. Location is clean and quite. A++ experience

Loved my stay here...Sandy makes you feel right at home!

Sandy was great and so helpful thank you

I worked with manager Sandy. She was so friendly and helpful. I would totally do business with Public Storage again.

Great experience at public storage eveyone is nice and helpful. Sandy does a great job.

sandy is great helpful and polite

Sandy was great! She was very helpful and bubbly. Great experience.

Sandy is so helpful and always available and understanding of my needs. Great place to store.

Sandy was super friendly & very informative. A Customer Service Professional.

Ms. Sandy was polite and displayed excellent customer. Great multi-tasker! Great Service

Sandy is awesome

Sandy was awesome!!! She walked me through everything I needed to get started including what items I needed to store to make sure I had enough space. I will definitely use Public Storage again.

Great experience storing and sandy was beyond helpful!!!

Move in was quick and easy. Sandy was knowledgeable and helpful. Great customer service.

Sandy is so great she is a delight to come into the office and do business with.

Excellent service miss Sandy very nice people

Sandy is so great. She answer all my questions and made sure before I left that I was okay and the storage is wonderful. Go and see Sandy if you need storage

Sandy is ver y heloful and nice eh en making payments. Godo place to store.

Sandy did a great job moving me in and getting me set up with my unit. Storec here before and will anytime i need a unit.

I've been storing a couple of months love the place and property manager sandy is great and the property is very nice and clean.

Very happy with the move in and the with the storage place. Very clean and sandy was very helpful with what I needed.

Very happy with Sandy and the rental place.

My move in was easy and fast. The manager let me know she was available for what ever i needed and was very helpful. Sandy is great and great place to store.

Great customer service. Really friendly!

Today was such a great experience for me. I was so concerned that this whole storage situation was going to be so difficult and expensive and it turned out to be so quick easy and a really great price. Sandy was wonderful, she walked me through everything and was so nice and helpful. The reservation lady was also really knowledgeable and helpful and very polite as well. Thanks for everything Public Storage!!

Awesome job amber

Mrs. Sandy has helped me out greatly. Everything was explained out well!

I was helped today by a wonderful lady named Sandy, and it was super easy to get set up and ready to move my stuff in right away thanks to her! Great customer service 🙂

Sandy was great! The leasing process was seamless and easy!!!

Very happy with public storage and the service provided. Sandy is really great and helpful. If i ever need storage again it will at public storage.

Sandy was amazing. Everything was made real simple and easy! Would recommend to others.

Sandy is awesome! I definitely recommend this storage facility 😊

Sandy did a great job. She helped me and others with a smile the entire time I will enjoy using this company while she is here

Sandy was great and helpful highly recommend this place.

A great place to go if you need storage. Sandy was very personable and helpful. You can tell she enjoys what she does.

Sandy was very helpful in a very stressful situation! Forever grateful!

I went into today and got a unit. Andrea was very helpful throughout the whole process. Would definitely recommend this location!

Sandy was so amazing. Very friendly with an amazing and warming smile...

A great place where the gates work. Clean and secure facility. Professional staff competitive rates. What more could you ask for? Ask for Sandy. Her knowledge efficiency and great attitude is what sold me.

Very cheap and helpful Agent was very nice and awesome

Great service and a clean property and Carlos was very helpful

Every time l maje my payment, they are super quick

People are awesome

Awesome. ..

I make my payments at different locations, so far no complaints.

Everything was on point storage nice and clean ms jean was very helpful, well please,thank you

Carlos was a tremendous help. Knowledgeable about the facility and very helpful, courteous,professional and friendly. He made the rental process very pleasant and easy

Carlos was very helpful and kind. He gave me good advice and made this rainy day a lot better for me. Thank you carlos

Carlos gave me fast customer service very nice and friendly. And he explained everything with ease. I recommend this location to anyone looking for a storage unit. Fast and Friendly service with a smile.

We didn't end up needing the storage after all, but Jean was so helpful! We learned so much! Anyone that needs storage should definitely get it from here!

Ms Jean was very helpful & made sure to explain in details about what public storage has to offer!!! Thanks again Ms Jean

Awesome service here. Carlos did an awesome job explaining and he is really nice too. Definetly recomending this place

Thank you for your help Jean. Awesome service

Ms.Jean is super friendly and always going out of her way to do what's best for her customers

Great, very humble employee, and I will surely recommend my friends and family , thank you very much Jean for helping me out today

Absolutely loved Jean! Amazing customer service!

Thank you so much for your help Jean you are really sweet

Awesome

Great experience friendly people awsome environment.

Jean was great! She real cares about her customers!

Nice service. Good unit

Thanks you for your help Jean you made my day brighter

this public storage is so awesome was in and out in minutes and the process was quick and painless. Edwina was a great help and so very friendly! I totally reccomend this location!!

Jean the manager is super nice and the place is always clean!!

Jean was very helpful and just so nice. Got me a great storage

great service and clean property

Deanna is great! She needs a raise!

Great customer service from Deanna

Jean is very nice and rented me a great storage

Jean was courteous, informative and very helpful. Would highly reccomend working with this location.

Great service

We rented a storage unit today from a very nice lady named Dana that works at Public Storage. She was very patient with us and helpful. Thank you very much.

Nice people and very informative. The older lady that works there really helped me in my time of need

Jean was so helpful with my move in and offered me all the items I needed

awesome job! thank you Dana, you are wonderful!

Last week I had to get some packing paper for my move so I stopped into this location. The property manager Ms Jean was so helpful and let me know what size of packing paper I would need to make sure I had enough for what I was packing. She was so helpful and kind as I was so stressed from all the packing. Thank you Ms Jean, your amazing!

I spoke with Jean, then Dana and then saw Jean when I had time. My need was huge and both women were sweet and professional. The process of rental is easy and straightforward. I'd recommend you visit here, if you have a need for storage and you're in Garland.

this pass few days that it was been raining all of my stuff got wet, such as mattress , dining table , clothes and other stuffs got completely wet

Jason helped me a lot with move in. Great service

Thanks Dana T. for being so kind and helping us out with our storage needs.

Wonderful! Jean is very sweet and helpful. Great service.

Great experience! Very friendly and informative. Will pass the word along to everyone I know.

Jean is such a nice and wonderful lady. She really helped me with my storage needs

thanks for great service, never had any problems and custermer svcs was excellant

Jean was such a pleasure to do business with. So kind and friendly. Great experience

Dana was very kind and informational.She provided great customer service.

Great service

Jean is a great employee here! Great doing business with her

Jean was great!!!great service

Jean was a very sweet and helpful she took her time with me and helped my storage needs. I will come back in the future. Thanks

Ms jean is so nice and sweet! What a good experience! So helpful and courteous

Edwina was very nice and pleasant. She took care of me and showed me the right space. I would recommend this location

This is a GREAT place to get a storage, customer service is GREAT and Jean has a great personality as well as a GREAT sense of humor !!!! If you need a storage go see Jean in Garland.

Friendly service. Very helpful

I came to this location to get a unit. They did not have the size I needed in my price range. Caroline and Keven were more than helpful. They looked up a location that was able to suite my needs. They were both friendly and helpful.

I was on the property helping my aunt clean out her unit and ms.jean came and checked on us several times to make sure we wer okay. That we didnt get too hot or have anything heavy fall on us. Lol. She is such a wonderful person. So kind,helpful,polite and caring.I will be needing a place myself soon and i know exactly where i will be renting. Thank you public storage for having such wonderful employees like her. They property was very nice looking also. :)

I had the most pleasant experience with Public Storage! I always look for excellent customer service and with Jean, that's exactly what I received. She was extremely professional, down to earth, and very personable. She was knowledgeable, she went over every detail with her expertise and she even suggested I purchase some boxes which were on special and something I would have never even thought about had she not mentioned it. If you are looking for a storage unit that is staffed by friendly, caring, informative staff, that is clean and very secure, please consider asking for Jean at Public Storage, 4202 O'Banion Rd, Garland, TX 75043. She will take excellent care of your storage needs. Thank you Jean!

Edwina was the woman who helped me and she was awesome!

Dana was very professional and helpful. She took the time to understand our needs and make sure we got what we needed. Super clean facility, very polite and professional staff. Highly recommend Dana and this location. Great experience.

I have always had a wonderful experience with Jean she have help me with Storage needs for some time so thank you Jean for all your help

I just want any person that have ever wanted to be in the customer service industry to know that the o' banon location in Garland, is outstanding & consistent, you won't be disappointed, go see Jean in Garland, she will take good care of you and make your transition smooth. Keep up the good work Ps All locations should have one of her!!!! Thanks so much Jean

This was my first time renting a storage unit & Dana was very helpful and informative, she made sure everything was best for my needs. Glad I chose this location! :)

Jean was so very helpful with the process and paper work. She made our experience a happy one. Thank you Jean.

Jean is very nice and took great care of me

The unit was rented by my wife's aunt, who recently passed away. The only thing we were disappointed with was the water leak into the unit (803), which damaged some things. The young girl who moved from the Obanion location to another was considerate of my wife's aunt while she underwent treatment. Jean was kind and helpful to our family while we went through precious treasures.

Jean and Mike both had wonderful customer service. The unit was very clean and very well organized! :)

It was a pleasure to meet both ladies in the front office. I had my belongings there for 2 1/2 months and any time I went inside I was greeted with a smile and friendly conversation. I would recommend this location and use them again if needed.

Jean was amazing. Customer service at it's beat. Made the process fun and simple.

went to public storage today and dana was really heplful and it was a great price for the first month! considering uhaul would be almost 4x the amount for the first month!

Jean is the best lady to do business with! She is an awesome person!

You're going to love Jean - personable, helpful, polite and knowledgeable. The place is close, clean and convenient - all you need in a facility.

I had a great experience renting a storage unit from Jean. She was very professional and obviously knows her stuff. If any issues come up I know Jean will take good care of me. Karen Wood

We had a great experience renting our unit.. We had reserved the space online so it was just a matter of being shown the unit and completing the paperwork. The staff (Edwina) was extremely courteous. The property is very well maintained. And the access hours were a big plus.

Jean provided exceptional customer service, was very friendly as well as helpful in getting our storage needs fulfilled. The property is clean and well lit. Extended hours for access was one key reason for going to this facility. Security of property is another.