Public Storage Self-Storage Units at 2400 Riverside Dr, Fort Worth, TX

There’s no running water in over 3 months Since May 18 access to the facility is denied after 6 pm. My unit price increased by $59 within 4 months. Runnnnnnnn do not rent here

Head up it's in a bad area , so be mindful of that ,and respectful , people have dogs on property running loose in the units at times, property manager or never the same , some people doesn't have cars so you might see them with (luggage) so be mindful and don't profile a person because of not having a car , cause it could easily be you , and just mind your business and you'll be fine. There's better secure locations around

Not secure at all be careful with this place.

Great place security is tight the place is brand new and they are very fair.

This place is beyond terrible the white property manager has racially profile more then once, because of fear of a black man, who minds his business just like the whites and Mexicans that pay for there storage, they won't get with this I will be contacting the City about this Matter.

I am so upset with how you guys have handled things! I was not only ripped of but I am now being ignored by the district manager. The store will no longer answer my phone calls. I canceled my reservation within 24 hours because the storage unit I leased was in the worst part of Fort Worth and I couldn’t get access!!! As a single woman I feel taken advantage of and was concerned for my life! They want me to drive all the way to this appalling location to get a lock refund??!??? I should NOT have to subject my self to this kind of danger. There were homeless people walking around and when I rolled down my window to enter the gate code that didn’t work as promised I heard gunshots. I’ve been treated so poorly by customer service and by other surrounding locations. I need to speak with someone from corporate. This is unacceptable. The person that sold me the storage unit over the phone LIED TO ME! He told me I would be able to get into the storage unit with a one time code if the facility was “closed.” I drove ALL the way to this location just to find I was locked out with no help or no way in! I called FIRST THING the next day to cancel and was not offered any type of support. I want a FULL refund for the $52 I was charged. When I called customer service, they told me the district manager can give a refund for the admin fee at their discretion and I have not heard a peep regarding this! I feel taken advantage of. I am in property management and you guys did NO administrative work.

Drove all the way over to absolutely no one there. Called three times. The first two said someone was there and probably out on the property. The third lady said they are closed for the day with absolutely no explanation whatsoever. Do not rent there. My space was 113 a month and with less than a weeks notice raised it to 145. Shady and absolutely no customer service.

Matthew was a very kind and helpful with getting us set up.

Matthew is extremely helpful and informative... thank you!

Do you have 5×5 storage here