Public Storage Self-Storage Units at 7601 S Crowley Rd, Fort Worth, TX

The worst.

I am pleased with the services I received at Public Storage. Daniel, the customer service rep, was very kind and knowledgeable about the location, requirement, etc. I would recommend my friend & family.

Great place to store your stuff

Service is great when it's available but the office is supposed to be open. And ummm well Noone in the office I been there for over a hour. I seen ppl come and leVe its crazy at least put a sign on the door.

I have been at this place for a few years,have a storage unit and a parking spot. I've been there since the other owners had it a didn't have any issues and since this new administration took over somebody has messed with my truck twice and somebody tried to get into my unit. The gate has been down I don't know how many times and I never complained and then today I get an email telling me that they are charging me $250 dollars because there was a tire on my parking spot which I've had there forever to guide me on the parking spot so that I don't hit whatever is behind and nobody said nothing about it,I didn't even get a warning and they hit with $250 dollar fee. I was told that it was because there was trash on my spot,but yet I go back to my area and there is trash all over the place that isn't mine and they don't clean that up.

Matt was super awesome I would recommend him any day thanks bud

The property Manager is HORRIBLE…. They raise your rent every other month! our rent was raised 2 times in under one year! they CLAIM the notify you but they don’t!! it went from 200 to 400 in less than a year!! RUN FROM THESE SCAMMERS!!!!

Great storage place! Close by home too! Wonderful customer service!

After renting from here for several years it went from a good place to a horrible place. Things have gotten worse with the new owners. This place is not safe to store anything that you value. Not only was my camper van side swiped but someone stole my catalytic converters right off the vehicle. I’ve spoken with other renters and have even heard of closed (storage) units being broken into. Initially when I first rented I paid extra for insurance. Under the old owners I was reimbursed for damages when my vehicle was side swiped. Under the new management & after having my catalytic converters stolen…. they’re responds was oh well!. After I filed a report with the FortWorth Police Department the officer informed me that they have had to complete dozens of reports of stolen or damaged property from people who rent at this location on 7601 Crowley Rd in Ft, Worth Texas. Beware of FAKE reviews. Call the local police Department FT. Worth PD and ask them how many reports they’ve had to respond to. You’ve been warned! DO NOT Rent from here!!!!

Josh and Mathew were very helpful

Good clean place

The BEST CUSTOMER SERVICE from MATT

Matt was an Awesome .

Better with new manager.

So busy but girls did great. Very professional. Nice property

Randy was great and great customer service

Thank you so much for all your patience and help randibeth.

Park your RV here if you want an insurance claim!

Randi was very awesome in helping transferring my storage to another unit. Very professional person and she answer all my questions. Thank you so much Ms. Randi. Have a great day and weekend.

My husband, Curtis Gilbert, rented a space to store his '96 GMC from 7/7/22 to 9/2/22. We checked out 9/2 and took the truck home and found a pending charge to our bank account for $295 where we are being charged for the full month of September for a space we no longer rent, we aren't even in their system anymore and paying for a service we're not even using or even able to access. They are refusing to give our money back. Total crooks!! Do not use these people. I give them NEGATIVE STARS but it will only let you post if you click at least one, smh.

You know how it is when you're trying to move and there is one or two people at the front desk working on the customers but all in all it was a good experience they got the job done and the product was in excellent condition I highly recommend the storage unit place to do your business..

Rv vandalized no response from management closed account.

Friendly service, took the time to answer all our questions, will recommend to family and friends.

Lettty was super friendly and helpful she showed me around and went above and beyond with her customer service she deserves a raise.

My husband and I were taken care of by Letty, a sweet lady at front desk. She was very informative and cleared us of any doubts. We were able to look at storage unit and reserve it within minutes. She was patient and ensured we understood everything when reserving the unit. Overall we are extremely satisfied with her professionalism and customer service. Besides that the business was clean, organized and welcoming. The unit we reserved was climate control, clean, and beyond our expectations in size. If needed they also had bundles of boxes & accessories like bubble wrap, protection clothes etc. To help with your move. I recommend this location.

Ms. Nevada was very professional, knowledgeable, and efficient when obtaining my storage. I got checked in and was on my way in minutes. Thank you!

Initially we liked the place for storing our travel trailer until one day we came to pick up our trailer and noticed a large dent in the side of it. I asked the manager to review videos but was told that there is no way they can review that much of a timeframe. I also learned that they can only review up to 6 months back, after that you’re out of luck. A police report was filed but in the end we’re the ones who had to pay for the damage. We got very little help from the staff/manager at this place.

What is the largest climate controlled unit do you have and how much per month. I only need it from the 22 of June to the 22 of July

Excelente lugar para comprar desde comidas o cosas necesarias de una tienda gracias

The process was quick and easy, plus I got a good price on my unit. Update: that review was made when it was Right Move Storage. It has seen become Public Storage and things have changed. Not sure if it’s because of new ownership or the type of people who use it. Dollies are hard to find or missing most of the time. People rarely put them back now so you have to go searching for them. Plus the large ones have been replaced with really small ones that have a large gap by the handle so stuff falls off of them a lot. I’ve had to leave and come back several times because there were no dollies available and I had no way of getting my stuff to my storage unit. Something else I see now that I wasn’t seeing before: people clear out their unit and leave all their junk in front of the unit or in the parking garage. Again, not sure if public Storage is to blame or the new influx of people from all over who bring their bad habits with them🤷‍♀️

Please people do not use this storage place my food trailor brand new was stolen from this facility and they did nothing at all to help me get it back I got in contact with the district manager and her said he would view the cameras and never called me back this is the worst place several others are getting there trailors took too.

Nevada made my experience stress free. Knowledgeable, efficient and provided excellent customer service. This location is super clean and I would recommend Public Storage over their competitors.

Matt is the BOMB.COM... I realized I needed a larger storage unit and he got me switched over with no problem. He is very professional and was a tremendous help. It's hard to get good customer service these days bit Matt was on point. Thanks Matt!!

Respectable customer service and warm greetings.

Didn't go there; had to use their parking lot to turn around in so can't really tell you anything but appeared to be clean & well kept.

We have been with "All Storage" which is now "Public Storage, Crowley Road, Fort Worth", about 14 years. On Tuesday April 12, 2022, our 2018 Travel Trailer was stolen! The thief took it about 3:00 am. The Fort Worth Police made a report and requested video of activities of the night of April 11-12, 2022. No response from Public Storage to the Police or me. Discovered, on our own, their were other thrifts before ours! But customers were not notified !

Friendly staff. Easy in and out

I received a call from Public Storage on 7601 Crowley Rd, Fort Worth, TX informing me I did not have a lock on my unit, of course I do, well it had been cut off by thieves. Drove up there to find other people who had been robbed waiting on the police so they can make a report (3 hrs and counting). I was lucky nothing in my unit of real value, one couple's trailer was stolen, another valuable tools, another had been robbed 2nd time in 30 days. These problems did not exist under the Storage Depot ownership. Public Storage bought them less than a year ago and already theft problems? Are we expected to pay high prices and replace locks every month or other month? Unacceptable! I called corporate and was provided the number of the district manager. They will have to do something IMMEDIATELY!!

I’ve been at this location for almost 8 years. Yet sometime between 4/9/2022 and this afternoon around this afternoon our brand new tv trailer was stolen. While waiting for the police I overheard some conversations and I began to inquire. There were at least 4 people whose locks were cut from their storage. Everyone had talked about the safety of the place now since new management makes me wonder if this is truly a safe place

Nice place but don't loose your key they charge 30$ to cut your lock off.

Nice place and prices.

The staff had great customer service

Great

I did not visit here so I can't rate it properly

Always helpful and kind

I love how spacious my storage is. The lady at the front counter was amazing with her customer service. She was so polite and so professional and so helpful. She was very thorough when explaining the paperwork. I had asked if there were any black Friday deals and she went to extra mile to check for me and was able to find me a move-in special for my storage. I really appreciate her going the extra mile to do that and check on that for me. It’s always very refreshing when you have an amazing experience with a business and their customer service is on point !! I definitely would recommend them they are very professional and very kind and very polite. So thank you for making my experience pleasant !! Y’all rock

Very clean but staff is not helpful at all need new people working for this establishment

Johnny was very helpfull and polite

Good place great service

Great customer service

Been storing things here for years. Good spot well maintained.

Johnny was very helpful

Johnny was great and very helpful!

Johnny was niceand helpful

Nice and clean

Johnny was very helpful

Awesome service from Johnny. Help us out made it real easy to rent a storage. Great people!!! Very polite respectful. I would highly recommend this place.

They don't have enough cars and I think they should stay open later so people don't worry about getting locked in at 9:00 pn

Johnny was real helpful

Johnny was great really helpful!

Johnny helped me out tremendously in a clutch time for me. Quick & Easy! Great Service! Definitely Recommend!

Love this storage company. Everytime I go there for business they take care of me right away. The premises is always clean and we have never had any issues with our keys, the gate, or anything. good company

A great place to have breakfast

Amazing customer service and super fast and easy to get a unit.

Seline and Johnny made my rental experience very easy and quick.

Awesome service

Seliana was helpful

These guys are great. Best storage in town and Selina was very helpful.

I was moving and needed a couple more boxes right before the movers showed up. The guy working there that day was so kind and went above and beyond to help my.

Johnny was very helpful, facility is very cleanand well designed.

Johnny was great. Very pleasant person to work with. I

I loved working with Connie and Johnny they made our experience easy and we’re very knowledgeable. They showed us around the facility and were patient and kind all the time!

Johnny was great with helping with everything. Thanks

Johnny was a great help

Johnny was great and saved us a lot of money. I am impressed with the facilities.

Johnny was good help

jonhny did a great job and nice 👍

They were fast and friendly and very helpful and the guy remembered me from the day before and got started right away

Johnny was awesome

Johnny was helpful & awesome!!!

Thanks too all....

Johnny was great!!!!

Johnny was quick and very courteous.

Johnny was great& very helpful. Friendly service.

Johnny was awesome 👏 come see Johnny!

Johnny helped me out and he was great! Great clean location.

Great place. They took time to make sure I was comfortable leaving my valuables there.

Johnny was very helpful. Definitely would recommend.

Great place. Very helpful, and joyfully. Thank you.

Johnny was nice and helpful.

Johnny was very helpful and the process was smooth and quick!!!

All-storage has great custumer service, Johnny was amazing! He was extremely helpful and easy to talk to. Check-in process was a breeze. One of the most impressive aspects about this facility is how brand new, clean, organized and huge it is. It’s also impressive in how modern it looks. I 100% recommend All storage in Crowley Rd, Fort Worth, TX:

Johnny was very helpful and proficient in renting us the space we wanted for our boat, thanks!

Johnny was great help getting my storage unit for the summer! Definitely coming here again if I need to store extra items!

Johnny did a great job

Johnny was great

Johnny

Johnny was real asset.

Johny was great!!!!

Great experience and Customer service. Felt at home and safe the entire time!!!!

Johnny there was awesome. Quick and easy getting what I needed

Johnny helped us a lot. Great service.

Johnny had the best customer service ever I been renting from this place for over a year I love it here

Johnny is an amazing guy, he made the process of getting a storage unit easy.

Johnny was a great help and was able to get me set up with a great unit for all my winter clothes.

Johnny has been extremely helpful!!!! THANKS JOHNNY

I don't remember being here

Great staff and service! Special thanks to Johnny at the Crowley location!

Johnny and Connie handle the front admin great. Storage facility very clean.

Great experience, fast and simple. In and out. Thank you for your expertise.

Johnny was very courteous and helpfull with my storage info.

Johnny was a great helper

Johnny was helpful and kind

Very cool indoors and climate control.

Good place

Johnny was super helpful. Had me in and out👍🏽

Johnny was a great help .. fast and informative.

John was really helpful

Getting set up into a unit was quick and simple! The staff is very kind and knowledgeable! They are not far from the highway. They are close to several places that are great for eating, which is a consideration when engaging in a multistate move and are on the go! I highly recommend them!

Connie good

Great customer service and experience.

Johnny was very helpful and I was in and out with no problems. Highly recommended.

Awesome storage place, friendly knowledgable staff willing to go above and beyond to meet Your storage needs=)

Great management!!

This place is great! Very friendly people and make everything a smooth process and informative! Johnny and Monica are the people to see!

Johnny was helpfull

Personnel very dedicated to working with you !

Johnny was amazing!!!! Showed us the unit and applied discounts. Great way to start our moving experience.

Just moved it, the experience was awesome. Johnny (Crowley location) made the process easy breezy! Will tell others!

Conni in there was so generous and helpful!! She did and awesome job welcoming and helping me tru the process. Thank you so much!!!

Made our move! Thanks Johnny for making this move a little bit easier for us. Great service and very accommodating. Highly recommended!

Johnny was super dope

Johnny was amazing! Took care of all of our needs while making us feel welcome and wanted. Would highly recommend!

How to change the payment card on auto pay

Johnny has great customer service

Johnny was a great an I had a wonderful experience. Very professional.

The manager is very helpful although very busy. This place is very popular. Good location and reasonably priced.

Had a wonderful experience here! Johnny helped us out so much. He was so helpful and polite. We definitely recommend choosing this storage for your needs!

The map showed alternate entances/exits to the property

Johny was ok

Mr. Johnny was so polite when I called looking for space to rent, he did a follow up call the next day to see if I still need storage, so I came on in and he showed me around, great place I will refer my friends here. Thank you Mr. Johnny for being friendly, and nice

Good

Clean unit and great staff.

Great place been storing here for half a year now !!!!

Johnny was so friendly, Helpful and nice. He offered his professionalism and expertise which helped us pick the perfect unit.

Didn't go there

Alright

Clean Facility

Johnny was amazing! VERY knowledgeable and helpful! Helped me find the right storage..took his time with me. If need storage come here ask for Johnny!

Nice clean storage facility staff was very friendly

Great help, much better than uhaul

Very pleased with the service from Johnny at the storage unit very explainable

Thanks Johnny for helping me, he was awesome

Fantastic customer service! Very informative with full disclosure of the property. Johnny was extremely attentive to our needs

How much is it

Great service, good location, facilities are also very clean. Very professional staff.

Good storage facility.

Johnny was awesome! He got me a great deal, was fast and explained everything and made sure my unit was taken care of in the nick of time! Thank you Johnny!!

Great experience, call and talk to Johnny

Johny is an absolute madlad. This explains all the sea shanties that mention a Johny! Great service! Helped us get a unit same-day toured the facility and climate controlled spaces. He even helped us understand how much and types up items that you can easily store in the spaces available.👍👍

Very nice people and help you with your needs. Also nice storage with climate control

Very clean and friendly facility.

Johnny did an awesome job at showing me units and even found my be that fit my needs the best! Made another visit today! Renting a large unit! Thank you Johnny for all your help!

Amazing place. Very helpful workers and my wife and I found the perfect storage unit for us. I recommend this place.

Johnny was awesome, everything was so smooth, great customer service.

He was very informed to be sable to answer all of our questions. He Aldo was polite and made everything easy

Very nice customer service. Johney was very informational and tailor the visit to my needs.

Jacob and Connie provided excellent customer service and was very helpful...

My experience at the All storage was great,i had the pleasure of meeting two good guys !! Awesome Customer Service !! Jacob and Jonathan

Awesome place to put all the stuff you have extra, great service and not to mention great prices

I visited All Storage and was greeted by Nicky and Sandy as I entered. The service that was given to help me acquire a storage unit was FANTASTIC!! They deserve a raise!! Thank you!!

First time renting a storage unit and everything was very easy and fast! Johnny was very helpful and friendly through it all. Will definitely recommend! Thanks!!

Jonny was extremely professional and knowledgeable

Johnny was good!

These guys are truly amazing people. 5 stars isn't enough to even rate the service they provide. They look out for your stuff, knowledgeable, and flat out cool people. I highly recommend all storage. If ya got some stuff you need to store, do yourself a favor and put it in all storage Crowley. You won't regret it.

Great Pricing and even better employees. Very helpful at answering my questions politely and efficiently. Would recommend for anyone thats looking for a nice and safe place. 5 Stars!!!

Helpful and very friendly

Very helpful and accommodating on short notice. Great and friendly staff member committed to a great customer experience! The only thing that would have been better is a move in special to help with cost.

What's and today Johnny was Really good and answered all my questions I will be doing business and a future with you all again thank you for the pleasant experience

Johnny was very helpful and got me in and out quickly!

Johnny was super helpful with information

Johnny is the best. Great customer service I would definitely recommend this place.

Johnny and Carson are an asset to your Company. Friendly, accommodating, Customer service is the best I've experienced anywhere. Thank you!

Johnny was great at showing me various units and finding the best deal for my storage needs

We searched for a storage facility and none met our needs until we visited All Storage in Crowley. Johnny took us on a tour of the facility, provided answers to all our questions and made certain our experience was rewarding. It feels really good knowing there are still companies and employers who care about their customers.

Complete and thorough and polite!

Great service and experience

Irene and Jose were great

La persona en el “counter” muy amablemente me enseñó los diferentes tamaños y según mis necesidades seleccione el de mejor conveniencia. Excelente lugar para hacer proteger mis pertenencias.

Local storage

This location is the best! They beat all competitors hands down!!!

Irene has been excellent in helping me in my endeavor.

They both good business.

Deb was great she really took good care of me

Very clean, very helpful information. Just a pricey for our budget

Great Customer service & friendly, helpful staff !!!!

Connie was very nice and helpful when I made my reservation the day before. When I came in she answered all of my questions and concerns. The facility was nice and clean. Thanks, Connie!!!

Karston and Connie made it very easy to rent my storage. I was in and out in no time.

Was shopping for a new storage facility with climate control. Stumbled upon this place and the lady was so nice and helpful. I was able to get what I want with a nice price range compared to others that don’t offer climate control. Clean facility. Wish they had more carts to use, but that could be the other customers not putting them back.

Secure

Do not rent from this place. They knew the gates were acting up and still allowed us in. We were in for less than 15 minutes - staff left for the day in the meantime and we were stuck inside the gates for hours waiting to be let out.

Yes the place was great and awsome help from Laci a plus i will use them again

I received great customer service from Laci. She was very informative and took the time to show me different units.

Laci was extremely helpful, she showed me the units and answered all my questions! Units are clean and they have a good price overall

The storage facility is very safe and I love the staff. Would rent again!!

We were very impressed with your outstanding customer service and well designed facility. Your company is very fortunate to have Johnny Elliot working for you! He was extremely professional, courteous, and patient in answering all of our questions regarding All Storage-Crowley. We did, indeed, rent the unit. Thank you for offering a safe and clean storage facility to our community! We appreciate Johnny's kindness as well.

So happy with my storage facility and office so helpful made everything so easy and fast .. facility very clean and easy to access

Great place, friendly customer service. They also work with you.

Great service at All storage Crowley. Karen was very friendly and helpful. Wonderful experience!

The staff at this location were very helpful and friendly. I'm glad I chose All Storage.

Laci was very great ! Second time renting a storage ! Love it ! Nice facility ! She deserves a raise .

The help we received at all storage from Laci was great thanks for your time.

Buyer be ware dont get a storage from this place they are nice until they get your business then they are mean and rude.

Had a wonderful experience at all storage. Laci was very nice and informative.

Good

I fully enjoyed going to this location. Dyana and Lacie were super sweet and they both know their stuff. I will definently keep telling everyone I meet to come this way. Thank you so much!

Very nice storage company and with the best help and support we received from Esmeralda in all Storage in Crowley. I will recommend to rent here!!!

Young lady working on 8/12/19 was very profressional and knowledgable. She stayed past closing time of 6pm to get us taken care of which was reall appreciated, and she did it all with a smile!!!! She is a rare customer service gem!!

I tried to go in to help my mom get some stuff out of storage but it's kind of hard to do when they lock the gate 30 minutes before they are supposed to