Clean, well kept and easy to get in and out while still being secure
Chase was very helpful and kind. Answered every question I had and made me feel comfortable. I don’t trust people, but I felt like I could trust him. He was very thorough about everything. Thank you Chase!
Great service, Michelle was nice and answered all questions
Michelle. Service was excellent and friendly
Michelle was amazing 👏 great customer service very knowledgeable on taking caring of my question and concern.
Thank you so much 10 🌟 s 🤠
Did an awesome job 👏 🙌 👍🏾
Denise really helped me out in setting up my account and great customer service . Thanks Denise
I like the places it quiet and safe
Denise and Michelle were knowledgeable and very helpful thanks ladies
This was not my public storage. Michelle not only redirected me to the right place but she was (and is) detailed and expressive and even went the extra mile to show me and guide me in the right direction.
I am writing a review because of her. She made my day. She is a wunderkind, kind and welcoming in every way.
You have hit the golden buzzer with her and her hospitality.
Thank you for the amazing service and being so kind and good.
Really nice guy next to us that loaned us a light and helped move our piano out of the U-Haul. One unit was clean, the other had oil leaking from next door, but we just put stuff there that it wouldn't ruin.
The staff at public storage are beyond amazing I would like to thank Chase and Michelle for all their hard work and dedication. You both went above and beyond to help me!
Michelle was a bright ray of sunshine in a day of last minute moving hassles. Saved me $75 a month over u haul on a 5x10 locker, and it was overall just a nice experience.
Thanks!
Matt was great,fast and friendly, pick the perfect spot that I needed. Great service Matt thank you so much.
Thanks Denise for all yout help
Fast and friendly staff ... Matt was quick to help and get me all set up with a new unit. 10/10 and will definitely be sending any family to him as well for any storage needs
Absolutely the best service! Matthew took great care of us and got the units we needed!!! Thank you so much for your help!!
Matthew took car of me today and the last three times. I've been with this storage three years always treated me right. Good man
Katie in the front office is so sweet and very caring! It’s rare to find people whom actually have good customer service and remember conversations that they have had with you!
Thankyou Denis
For all your help and information
I needed
The place was very clean and organized
You made it a very pleasant experience
Thankyou
The place was extremely clean and the service was excellent
Denis was so nice and helpful to me and my family
I will highly recommend others to
Public storage
Thank you Denis
Last Sunday , Mr Chase helped us with a unit. He was great and professional. Thank you!
It's a big box to put your smaller boxes in. Clean, comfortable and secure.
Denise was such a great help!
Denise made it so easy and fast to finish our online reservation, she was great!!! Thank you Denise:)
Ms Denise was kind and helpful with getting me set up to rent a storage unit.
Very clean storage facility and Erica is a great employee.
Great service.
Thanks Denise
Denise was great at giving us a space for our rental needs! Great service
Erica was great and have great costumer service
Great customer service Denise was awesome and made sure I understood everything and made a smooth transition to my rental.
Matt was a huge help when we needed assistance regarding our unit! Definitely made sure we left happy and all our questions answered .
Denise, misty, and mat were very helpful and informative they made this process so easy for me they were very friendly and knowledgeable I am very grateful for their help
I absolutely recommend this storage rental place !!!! The Public Storage on Crowley road in Fort Worth Texas. Mrs.Denise and Mrs.Nyia were so helpful and kind ! The customer service was amazing thank you so much again !
Ms Denise help me perfectly with getting my unit and answering any questions i had.
Great customer service here. Misti was exceptionally helpful. And knew every answer to my questions. She made me feel right at home.
Overall great experience, will return your call immediately if you can’t get through the first time
Employees were extremely helpful. Issues were resolved expeditiously. Highly recommended.
Had some issues over non- sufficient charges that PS wrongly tried to charge me n went to my bank to get prove PS never returned or even tried to draft my account after talking to DENISE on Monday Dec 09 and talking to corporate they relise their mistake n gave me credit for returned check tried to talk to Matthew on Saturday Dec 07 n he had a bad attitude about my situation even threatened to auction my belongings before the situation was worked out n not really know wat the mix up was I just thank god that he was off Monday nd DENISE was there to hear me out n was partially respon didn't wanna deal with him again
Denise was very professional and helpful
Thank you Denise
Denise was great! Explained everything down to the T. Very patient & resolved every question I had. Thanks Denise I really hope you have a day just as beautiful as you!
Great service, Denise answered all the questions 😊
Denise was extremely helpful and great customer service.
Very helpful, excellent customer service.
OK, have used it multiple times over the years...very convenient. I like the gate access with the app!
Ethan was amazing! This maybe one of the first seamless transitions I’ve had at a public storage. Thank you Ethan!!!
Even though my boyfriend got me kicked out it's a good place to have your things, I noticed the locks Go into the actual door to the unit so it would be hard for a thief to get in there, as far as security goes the storage unit is perfect
Good Service. Loved that they were open Sunday. Thanks Karrington.
Karrington was very helpful and knowledgeable
Just passing by in proximity.
Hello, I have the honor to meet Denise and Mathew at the crowley location, they are very nice and friendly and have great custom service skills. Both of them are friendly with all the customers.
Denise and Ethan was absolutely the most professional, patient, and knowledgeable about the storage space and contract.
I live this place so much mrs Denise is always so nice and helpful the storage area is super clean and my item feel super safe !!!!! Come here you will love her and this place tooo 🥰🥰🥰🥰
Public storage employees were amazingly nice & helpful. Thank you
Denise was very patient and nice with everything
Front desk staff Denise helped me allot and answered my questions and was also able to help me switch unit .
Denise was very friendly and helpful. The process to get our storage unit was fast and easy!
Great customer service, I was issued the wrong space for my trailer and Denise helped fix the issue with no problems
Denise was very good about explaining details and made the process quicker and efficient.
Denise was very helpful with the unit selection process as well as renting thanks again 🙏🏼
Excellent customer service!!!
Mrs Denise was very helpful and was a pleasure
I went in frustrated with a situation that needed immediate attention. Denise was my agent! She took the best care of my problem with no hesitation. The office was crowded with other customers but she took care of each one of us like we were all a priority and took nothing away from our separate concerns. Her customer service is really top notch under pressure . We all left with a smile and that’s a big deal :-)
My experience was very good. The young lady at front desk took care of my needs...she was very very helpful....thank you souch!!!
Denise was a huge help. She took care of me as fast as possible and answered all my questions, making sure I fully understood how the billing would work. I run a detailing business so I’m in and out all the time. Matt is a friendly man who took care of me when I first got into my unit and was just as much of a help. It’s been a great experience here and team seems to be very persistent I would definitely bring my business back here!
They are very nice very helpful 👍
Denise is a really good person, she is so good worker, she really helps me
Matthew and Denise are outstanding staff. They have always been professional, honest and helpful with any questions l have.
Semper Fi
Myron Sams (USMC/RET)
Very kind speaks some spanish and understood me very well which was very helpful and overall amazing service
She was very helpful with communication and tried to understand me despite me not speaking English.She is very kind and had an amazing attitude and took her time to show me around.
Denise was real nice and helpful for the second time she’s a very nice person thank you for being so nice Denise
Very nice personality, and well informed person Mrs. Denise
Had questions and concerns regarding leaving the facility, Denise and Matthew were very helpful!! Really appreciated my sentimental items being well kept! Highly recommend!!
Denise took very good care of me. Very knowledgeable, very friendly, I recommend this facility to everyone. See Denise she will take care of you.
Excelente servicio por parte de Denisse
Denise was very helpful, she was a very sweet.
The lady was great and helped you so much and made my day better go see Denise
Very professional people, hard-working people love the place, so kind rent here
The service is amazing was in and out in a flash.
I came to rent a unit today and the staff was super friendly and helpful and answered all of my questions! Super recommended!
Great service great people Matthew and Billy was the best service awesome service
They are kind and very helpful. There is no match . The store on Crowley 7601 is the best with the people there they are the best
Nice & smile and very good service
They were very kind and nice and help me thank you so much
Good place to keep your stuff
Next door to Shipleys 🍩 donuts
They were hot and great!
If I could give more than 5 stars I would had a great experience with a gentleman named Matt he was very professional and very helpful through the stressful process of moving and downsizing.
Excellent people skills and services with fair prices. Matt was very helpful and answer all my questions. Keep up the good work!
Outstanding! Great move in specials and lots of parking available for RV's, trailers, and cars.
It’s a little scary. There are video cameras but are they really recording? The lighting is horrible especially inside of the storage unit. I had to put 2 locks on my door because the jam is weak.
I am pleased with the services I received at Public Storage. Daniel, the customer service rep, was very kind and knowledgeable about the location, requirement, etc.
I would recommend my friend & family.
Matt was super awesome I would recommend him any day thanks bud
Great storage place! Close by home too! Wonderful customer service!
Josh and Mathew were very helpful
The BEST CUSTOMER SERVICE from MATT
Randy was great and great customer service
Thank you so much for all your patience and help randibeth.
Randi was very awesome in helping transferring my storage to another unit. Very professional person and she answer all my questions. Thank you so much Ms. Randi. Have a great day and weekend.
You know how it is when you're trying to move and there is one or two people at the front desk working on the customers but all in all it was a good experience they got the job done and the product was in excellent condition I highly recommend the storage unit place to do your business..
Friendly service, took the time to answer all our questions, will recommend to family and friends.
Lettty was super friendly and helpful she showed me around and went above and beyond with her customer service she deserves a raise.
My husband and I were taken care of by Letty, a sweet lady at front desk. She was very informative and cleared us of any doubts. We were able to look at storage unit and reserve it within minutes. She was patient and ensured we understood everything when reserving the unit. Overall we are extremely satisfied with her professionalism and customer service. Besides that the business was clean, organized and welcoming. The unit we reserved was climate control, clean, and beyond our expectations in size. If needed they also had bundles of boxes & accessories like bubble wrap, protection clothes etc. To help with your move. I recommend this location.
Ms. Nevada was very professional, knowledgeable, and efficient when obtaining my storage. I got checked in and was on my way in minutes. Thank you!
Excelente lugar para comprar desde comidas o cosas necesarias de una tienda gracias
Nevada made my experience stress free. Knowledgeable, efficient and provided excellent customer service. This location is super clean and I would recommend Public Storage over their competitors.
Matt is the BOMB.COM... I realized I needed a larger storage unit and he got me switched over with no problem. He is very professional and was a tremendous help. It's hard to get good customer service these days bit Matt was on point. Thanks Matt!!
Respectable customer service and warm greetings.
Friendly staff. Easy in and out
Nice place but don't loose your key they charge 30$ to cut your lock off.
The staff had great customer service