Public Storage Self-Storage Units at 10001 North I H 35, Austin, TX

Average

Overall, I was pleased with using this Public Storage. I needed to store my car while I was in the process of moving to a different state. It was a little confusing at first since no one was there to help me when I first arrived and the parking space numbers were extremely faded. But after figuring it out, the process seemed easy. Paying every month via the app was a breeze and I was able to get in contact with the staff on the phone if I had any issues and vise versa. While I was gone, I got a call that my car needed to be moved in order for the parking spots to get fixed. I was glad that I was notified and we figured out a way for my car to get moved, since I was unable to be there in person. The staff seems to be on top of what is happening at the facility.

Muy buen lugar buen servicio desde la oficina. Recomendable

I forgot the managers name. I think it's Whitney. I had an incident happen with a trailer that i have stored at this location. She offered me a free lock. Excellent customer service

This place is FANTASTIC! The manager on site has the best customer service that I have dealt with in a very long time! She was so knowledgeable and professional that she made the job look easy, she even looked like she enjoyed her job! I would definitely recommend this place solely because of the manager!

I called this public storage and Whitney answered and she was so sweet and helped me out so much! I think I’m going to get a unit pretty soon! Everyone needs a Whitney!! she needs a RAISE!!!! MOST HELPFUL PERSON EVER!!!

Whitney is the best very nice and very positive

The manager really a nice person

NO SECURITY CAMERAS, HAD AN INCIDENT, THEY NEVER REPLIED TO THE DAMAGE THAT WAS CREATED....

Whitney store #08451 is awesome in customer service, and Jordan, the district manager, is very humorous

Customer for 3 years. Robbin the manager is very responsive and helpful. Facility is clean and safe.

Shera is amazing. Been here since June and she makes sure my unit is taking care of every month! I love it here! Thanks for your amazing customer service!

Facility staff is always positive and understanding of my questions and concerns.

Buen trato y servicio de zaida lo recomiendo plenamente gracias por la ayuda...

Can I leave my Vehicle Here overnight if i have a storage unit at this location?

This location is great. Sometimes it is hard to get connected on the phone, but if you leave a message, they will call back pretty soon.We are a company based in China. In the beginning we need to find something affordable for some products, but now we got our warehouse. It's been a pleasure to work with Leticia, Louis and Whitney, great people. Especially Leticia. She is the one who told me "We'll find a way to help you work it out." And Whitney, she helped us securing a better rate. Much appreciated. I had some issues with one of the property managers but it's been solved. Overall it is a good experience.

2022 September Worn facilities but good service The unit was clean and everything was in-place when I arrived to the unit after reserving and paying for the unit remotely. Yes, the paint is peeling or faded on most od the doors. Yes the driving ways are lumpy or severely cracked in several places. But my door worked smoothly and the fence seems secure.

Leticia es muy amable y me explicó todo muy bien gracias

I know that they are not responsible for thefts but they steal very often where they leave cars and trailers I hope they improve security in the parking lots for cars and trailers

Leticia was definitely a great help!! Super friendly and nice.

I had a storage emergency, saw that property manager would be back at 12:30 she came back at 1:00 than moved the time to 2:30pm than disappeared. Her ne is Letecia.

Leticia was really helpful and respectful for the best care of my things. I really appreciate her kindness.

Kailey was extraordinarily wonderful in helping me pick out the perfect storage unit for myself. She was very enthusiastic

Leticia is wonderful, gave me all the information about storage. I am a returning customer at this store cause I know I will get good service

Sherea is awesome

what size storage is needed for a small 1 bedroom apt furnitre

Leticia sweet person

Leticia is wonderful! She gave me a good size unit and didnt mind showing before i committed

Leticia is always helpful, sweet and runs her store well! She will take care of you here! The place is always clean.

Excellent public assistance, I greatly appreciate Ms Leticia for guiding me thru the process .

Leticia was professional, kind, and made my storage rental experience very quick and easy.

Leticia was awesome very helpful today. I was moving and I needed help and she was there!! Great job

Leticia did a awesome! Job thanks to her skills

leticia was amazing! She assisted me with a complex transaction and was amazing and very friendly with the customer service she gave. I would highly recommend this location and leticia in particular.

Leticia did a great job & awesome costumer service!!

Leticia manages her business well. I enjoy my visits here!

Leticia was great

Leticia she is doing very good job

I have multiple units here. The storage units are in good shape and they have great customer service!

Letisia tiene buen trabajo y atiende vien

This public storage is so awesome sherea is such a delight to see always so helpful an great attitude so thankful for her

leticia went above and beyond to help us out. She was quick and efficient thank you

She was of great help on getting our storage thanks

Leticia was great!!! She explained really good. I recommend! She’s very kind 🙂

Leticia was very professional, kind, and helpful. Made the entire process very fast simple.

I have a trailer stolen from this place July 4 21

Kizzy was very helpful and friendly during the sign up process as well as the vacate process. She made it a very easy experience.

LETYCIA. ME A DADO UN BUEN SERVICIO GRACIAS . 🙂 LE DEVO UN LONCHE

Kizzy was helpful, fast, efficient, and knowledgeable in our interaction today! I had a very smooth transfer!

Leticia helped us find a unit today and was extremely helpful and friendly. We really appreciated her help.

Amazing service and Emilio was super friendly and helpful during the whole process!

Tina muchas gracias por tu atención muy amable

Tina did a good job helping. Thanks you

Tina is an excellent person that attended me great

Tina esa verte nice and helpful and se showed me the new public storage app. Thank you tina

I really enjoy this location!! Leticia was such a big help and the storage unit was super clean. They were very friendly and welcoming, and the facility was nice. Definitely recommend!

Great customer service by Tina. Felt very welcomed and she answered all my questions.

Este lugar es muy bueno.El personal es muy amable y siempre están vigilando en lugar.

Estes bien y limpio solo que no se puede acceder después de las 9pm estaría bien si se pudiera entrar mas tarde...

Es muy gentil y amable

Came in and got a unit Pam was very nice and a customer service is great please come back and see her

Pam is very helpful and nice. Good customer service always a plus.

Leticia was super helpful ! Made thsi process so easy to rent! Fully recommend to come here !!!!

Pam was excellent realy nice. Great customer service

I had a great experience coming here Leticia helped me out with everything I needed.

Leticia me atendió muy bien y es muy amable

Leticia was really helpful helping me find our business storage and saving time. She keeps the facility clean by coming out throughout the day. I can testify by seeing her while loading up our space. If I ever need storage I’ll be sure to ask her! Give this woman a raise!

Service was excellent would recommend to closest friend now we're going to do

Great place to put your things with a very good district manager but the worker leticia is very rude and Not helpful but there are other great staff members there that we’ll go beyond to help you.

Leticia had excellent service. I really enjoyed getting my storage unit.

im happy from leticia. she is a very sweet lady.

Clean, convenient, reasonable and friendly staff.

Leticia was very nice and helpful with all my questions she awesome!

I had a great experience with this particular storage company. Great customer service from way back in mid April til now! If you’re looking for a place to store your items... I highly recommend! Thank y’all for your awesome service, didn’t let me down not one bit!

The manager Leticia was very informative and professional. She made me feel comfortable by answering all the queations I had. Its hard to find good customer service these days .

Leticia was give me good information, she was very nice.. I was very happy.

Leticia offered me a good service

Leticia was very kind, she helped me out with the whole process, thanks a lot

Leticia was Very helpful and very informative.

Leticia was very helpful today! She tried her best speaking in Spanish so that I could understand! Great customer service!

Leticia was really helpful! She was always available and answered all my questions. Great service

Leticia was very helpfull with the process of renting a space. Very informative and gave me a great deal.

I stoped by public Storage today and got an amazing customer service from Leticia. Thank y’all on my new storage.

Excellent Service from front office. All paperwork done online including payment and was very smooth and easy process. Plus first month free

Easy process! Leticia was extremely helpful and informed me of all my options and offered services I may need. Super helpful over the phone, even more so in person! Thanks for the awesome customer service!

Robin has great customer service.Thanks Robin

I'm in the city of Southern business card as well as Miss Leticia was very kind and helpful and I appreciate everything that you did for me today her service was absolutely outstanding

Robin was very informative and helpful, keep hiring agents like her,very professional and knowledgeable

Robin Has great customer service

Robin and Leticia help me out. Great customer service very nice ladys

Leticia and Robin hace excelente¡

Leticia was great and helpful! Recommend!

Leticia and Cody are so friendly and helpful. I highly recommend this place!

Robin M, had really great customer service! She is really kind and a great help.

Robin/leticia Gave great customer service I was highly appreciated awesome job ladies!!!

Robin was very helpful and made the wait worth the while. She was very nice too. Keep up the great work Robin.

Leticia and Robin were awesome!! Helped me with all my needs!

Robin was really helpful for what was a stressful move for me got me in with a busy office and very quickly

Present curious and friendly

Great customer service someone always answers the phone during business hours. It is always nice to have someone who can address questions or concerns. 👍🏼

Robin is Great with the customer service 👍🏼

Leticia was very helpful,an made the whole process quick,through,and very easy.Would recommend.

Felt very welcomed when I came in and everything was simple and easy moving in. Her knowledge of the storage spaces was splendid, helped me save a few dollars by reviewing what I’ll be storing and downsizing. Thank you Leticia!

Leticia nos atendio muy bien ,fue muy amable y nos ofrecio excelente servicio

Do you have any specials on storages 10×10or10×12

Leticia was helpful, knowledgeable and answered all my questions in a professional manner. This was a great experience.

I met Leticia today she gave me all info and answered my questions very I politely. She gave me the best deal for my items and gave me security this was a good place to come over all best .

Robin have Great customer service

Robin was very helpful. Id repeat business there next time i move!

Leticia...great customer service

Leticia did a good job

Leticia is fantastic and very thorough

Leticia was great with letting me know all the info and fast efficient service!

LETICIA WAS AWESOME WITH ME AND MY MOM WE WERE IN AND OUT WITH HAPPY CUSTOMER SERVICE. THANKS LETICIA....

Leticia was amazing!

Leticia She helped me well .

Leticia is most knowledgeable,great to work with especially when your new in town & brings a much needed presence to the world of storage ..best experience ever..great job kudos to her absolutely!

Leticia favors inform person

Leticia excelente attention and game us really good information

I enjoy leticias service. She is always friendly, has property clean and helps me with with my questions.

Leticia was AWESOME!!!!!

Thanks Leticia your job is very good

Great service friendly and professional Thank you Leticia 👍🏼👍🏼

Leticia

Leticia is an excellent hostesses loved the experience. Keep up the good work.

Leticia help out tremendously and made the process very simple. Thank you for all your help.

Thank you for the help Leticia love your service

Leticia she help me end it’s so friendly 👍🏻

Leticia was awesome! Thank you!

Sherea has always been extremely helpful, informative, and always pleasant to work with. I will always be proud to use this location for my storage needs.

Zeke was an amazing help and had awesome customer service. He helped me find the right size space for the best price! I will recommend to my friends!

I have never rented a storage unit before but the service Leticia have helped ease my stress level. Thank you for an easy and convenient service!

Leticia made my move in super easy! Everything was super clear to understand, she showed my mom around the day before, I was in and out real quick!

Awesome customer service! Thank you Sherae. 😊

Ron took great care of me today! I was able to get into my storage in a great amount of time, and he had great customer service! I’d definitely recommend! Thanks again!

Good service Leticia gives all information that we need so can person Very good service

Wonderful service by Leticia, got what I was looking for. 100% recommended

Leticia was awesome! She explained all our options to get us the best deal for what we were storing, and walked us through all our questions.

The Lady (Leticia) was so warm welcoming and helped me saved over 100 dollars

Leticia was amazing thank you so much for making this a great experience

Real thoughts about Leticia is that she is perfect, very professional and helpful !!!!!!

Leticia was wonderful.

Leticia was really wonderful. Walked the property with us. Explained everything. Could not have been more helpful. Really went out of her way to help us and even remembered our names when we talked several days later.

Leticia was curious, and the service was great

Wowwwwwww,,i like the receptionist (RITA)she did a great job here..always here for clients.her hospitality and assistance is PERFECT💯% good job..kudos girl..keep it🔝###🎁🎁

Great experience..Jaunita was great and very helpful. Thanks

Juanita was super helpful and informative!!!

Cristina was my Rep, she was very helpful and made the process super easy.😊😎

Angela was kind, informative, and well organized. The service was transparent and fast, and I still got all of my questions answered due to the knowledge carried by Angela. Thanks!

Angela is very professional and caring. She is the ambassador for Public Storage and deserves a great shout-out. Facility serves our needs.

It is very clean and organized

Angela made it very quick and easy to rent a storage unit.

Angela was so helpful showing us the storage unit for next month and was very diligent in making sure we had the correct size unit!

Angela was a great help.... Customer service 5 star.... Thank you Angela....

Angela was very fast and professional!!! She has excellent customer service

My wife and I literally had to be out of our living situation in 24 hours so we needed a storage that we could get into immediately but also didn't want to spend a bunch of money nor have to sign a 6-12 month lease! We searched and searched until I remembered a friend of mine renting here so we called and got an immediate appointment! From arriving there to the very end, Angela, was so friendly, understanding, professional, answered every question or concern we had and just made a horrible situation so much brighter! We were in and out quick! If u need a storage u can trust and receive great service, this is the place to go! Thank u so much Angela for everything and making our day brighter and easy when it came to this!

Angela is the BEST she is so friendly and GREAT this is one of the best public storage locations i've rented at.

Angela is a great working and vary helpful

Angela is great

Angela helped us find the perfect drive-up, climate controlled unit. The prices here beat the others, and having someone as great as Angela work with you makes the moving process all the easier.

Charge a bit but good service

I desperately needed to find an inexpensive storage place quickly when my living situation changed basically overnight. I chose this location because they had a great special for the first month, but I was also very happy with Angela's customer service. She was super friendly and very helpful and informative. When I arrived to sign papers and pick up keys, she addressed and answered all my concerns and questions. It definitely made an unpleasant situation easier to deal with. I would highly recommend them if you're looking for a storage space in Austin!

Angela was extremely friendly and welcoming! She made this part of our move to Austin seamless. She even gave us suggestions to combat the humidity in our unit. We are happy we picked this facility and look forward to working with her!

Angela was very helpful and informative! I was a student only renting for a short period of time and she made the process very simple and efficient. Definitely recommend coming here :)

Angela was great at recommending the right storage for me.

Angela was very helpful and courteous and I would highly recommend her with any storage needs

Angela was very professional and she gave us the best customer service so far this year. We recommend her services to anyone. Thank you Angela

Angela Woods did a great job

Angela was amazing 😉 got me all setup 💪🏽

The manager Angela atPS08451 was very Professional she was very helpful Helping me decide what type of unit I need it .the property was very clean not like some other ones and the unit was cleaned .she is very professional at her job ,very good access convenient location-off the highway as well.

Angela made my experience with public storage a great time

Angela was a great person very answered all my questions. I would recommend this storage to friends. Love her.

I've known Angela for the past 2 years here at public storage and she is an awesome awesome manager. She's smiling all the time....... and she really makes you feel warm and happy when you come in........ even if you're having a bad day she she puts you in that mode where your day is just gonna be a great day . Like I said early on she leaves you smiling. and I feel that with kinda attitude everytime I come in makes her the best manager for this position for years to come

Store #08541 has to be the best PS in all of Austin! Not because of the super affordable awesome rates. Not because of its prime location right of i-35. The reason I hold this PS in such high regards, aside from what I've already stated, has to be for the outstanding customer service. Angela has gone above and beyond what is typically expected for this type of service. She was very thorough in helping explain my contract. She had no qualms about showing me all the different sized units in person and not just a floorplan on a brochure. But the thing I appreciated the most was how she talked to me like a human being. Not like someone who was only interested in making a sell. That in itself speaks volumes and is far more than enough to earn 5 stars in my book. Keep up the awesome work Angela!

Angela Woods was great! Awesome customer service, great attitude, and extremely helpful! Would recommend this location for any extra storage needs!

ANGELA is always SUPER helpful...shes a doll. I feel bad she sees my face at least 2-3 times a month ..

Love using this public storage.. never had a problem..Angela and Desmond are very sweet. Never give me attitude never disappointed me..

Went here to rent a storage and I was surprised at how clean the facility was and how helpful Angela was. She was a real nice lady.

angela property manager was is terrific and willie today helped me out greatly today

This property is well maintained and very clean. Professionally managed by Angela and her staff, who are courteous, knowledgeable, and very helpful. I have stored at other storage facilities in Austin and this one is by far my favorite.

Angela is super helpful!

This is the WORST company I ever dealt with. I think its this facility. I will definitely not use this storage place again. I would give it no 🌟's if I could.

Angela's better than best

Quick, friendly response time!

Public Storage it was a pleasure Angela needs getting to unit and suggesting the right size for what I had an easy thing to do I thought the unit was a little overpriced but she made it worth it definitely come to Public Storage

The staff is great

The property looks very secure and clean. The manager, Angela, was very nice and helpful. She answered all my questions and was very knowledgeable. I got a 5'x10' which has plenty of space. It's also climate controlled. The cost is $53 + $11 for insurance. Very reasonable compared to other storage areas in my city.

This is a great location to store with! Angela, who was working the day I came, was very helpful and methodical in explaining all of the renting processes. I got to see my unit to make sure it was enough space, which ended up working out perfectly. Great customer service, and clean facilities!

Angela is totally awesome. She was so helpfull and attentive. In and out of there in no time

CAUTION:. Additional fees: montly Insurance and a lock. Also will raise price at any time! Are all the good reviews real???

I have stored some very special belongings at this Public Storage on 10001 NIH35 for several years. It is uncommon to be treated with professionalism wrapped around with an always smiling face and cheerful disposition each and every time I've gone into the front office. Angela is this person and it is her genuinely welcoming demeanor that makes it worthwhile to keep my personal treasures, where I know they and I am well taken care of, instead of moving to storage units closer to my home. She has great customer care on the phone also. Kudos Angela.

I've been a return customer at this location several times over many years. I like it because the facility is well taken care of and the manager and her staff are very professional, knowledgeable, and helpful.

Angela was very helpful and worked hard to find the best Unit for us.

Angela is the best attendant of Public Storage. She's personable, energetic & knowledgeable. I enjoy my conversations with her on difficult days I have. She's uplifting all the time!

I called at least a dozen storage facilities around town, looking specifically for a place that could store two older vehicles being picked up for cross-country shipping. Not only did Public Storage (PS) have the best price by far, I'll be out of town before the shipper can pick them up, so PS was willing to hold the keys and provide them to the shipper! Angela is awesome and provides amazing customer service. I'd recommend PS to anyone looking for the best deal and friendliest service in town!

Great storage facility and Angela was so very helpful. Sure that I had everything that I needed to pack my stuff to move. Thank you so much Angela!

Very friendly and helpful. Clean place with easy access.

I recomend this plase to anyone lookin for storage. Go see Angila she is very helpfil and nice lady.

Angela is the best. She went above and beyond to help me. She has charm and personality that I have yet to find in other people! Give her a raise!

This was the best customer service experience I have ever had! Angela truly cared about me and went above and beyond to make sure that I got everything I would possibly need to have as pleasant of a experience moving as possible.

Angelia and Desmond were very kind and nice , made me feel welcomed

Before moving, reserved online, then called to verify and neither disclosed all the added fees/costs until showed up to sign paperwork for rental unit. Now 4 months in and rate jumps $30 a month! and they only gave me 1 month notice it was increasing.

Angela was a big help and was able to answer all my question

Thanks for everything! Dustin 350-8546

Angela and Desmond were incredibly helpful and made tthe move in process so easy! 10 of 10!! Thanks guys

Angela was Fantastic! answered all my questions,went over the contract,friendly,great attitude. beautiful smile and great customer service

Angela was so helpful with what I needed. She showed me the units I had a reservations for and got me in and out of there promptly. Great doing business with her and this facility. Would definitely recommend this storage facility.

Leticia front desk clerk was so kind and friendly, she was very helpful. Best staff ever, great customer service . My mom and I always come here and we have such a great experience . Prices are affordable and you won’t regret it . Location is great. Leticia was so patient when it came to our reservation . She was so nice , where tho she had to multitask but she was so great . I really appreciate the hard work she does. And everyone else that works here. Location is clean and well maintained .

Angela was awesome, got the unit I wanted.

Angela was an extremely helpful with my needs when I went to visit. She took her time to ask me what I was storing and suggesting units to save me money. After observing the units, I still went with the bigger one without feeling pressured at all. This is the kind of service I would like from wherever I do business in.

Good price

Love this Place

I went in for a unit and I must say, it was unexpectedly the most pleasant experience! I was prepared for an hour of questions and forms but Angelita was most accommodating. Her bright smile and cheerful demeanor made the whole process fly by. Thank you Angelita! I would recommend this place to anyone!

I recommend this place to anyone needing storage. Angela is a wonderful manager and very helpful and knowledgeable. She takes excellent care of the facility and the customers!

Angela and Ashley are awesome, thank u guys for the great customer service😊

Went to pick up some boxes and packing materials at this location and was helped by Angelita. She was wonderful! She was very knowledgeable about the things that I would need. She visually guided me through my entire house making sure i did not forget anything. Thanks for taking the time with me that I needed Angelita!

Nice accessible facility. Angela was very helpful in getting me unit for my company. She helped me through the pricing and also the paperwork so I could lease on behalf of my company. Extremely friendly. Happy to be on board.

I am very pleased with not only the service but also the unit that I got at Public Storage on North I-35. Angela in the office was fantastic, she took the time and showed me all of my different choices and thier prices and took me on the property and showed me each unit that I was interested in. A+ customer service and is much appreciated.

I Called and left a message, Angela contacted me back right away and stayed late to meet my scheduling needs. She went above and beyond her job description to accommodate me

I love this location! The staff is very friendly, especially Angela! I am always greeted and get the assistance that I need.

I appreciated the professionalism and service I received from Angela Woods at this Public Storage so much I decided to let everyone know! Just know she is very helpful, knowledgeable and a great problem solver! Bring your business here and see Angela for great customer service!

I worked with Angela Woods at this facility and she went way above and beyond the normal call of duty. She went over all of my options thoroughly and answered all of my questions and seemed to genuinely care.

Thanks Angela for getting me setup so quickly!

I cant say nothing about tgis

I registered online and received a call immediately. Angela provided great customer service and was extremely friendly.

Angela was awesome /smart person she have done really good and smooth job ,Thanks a lot

Angela was very helpful and gave great suggestions. Thank you!

Angela was a kind and friendly person even though I was late for my appointment she was very explantional with the information.

The place was great and not that expensive since I was only renting it for a month and they had a 1$ for the first month deal. When I reserved to get the unit thou, I was told it was only going to be 1$ and a one-time administrative fee of 25$. When I arrived, there were two other fees tacked on, insurance for the unit (there are different levels of insurance) is required and also you must buy a key and lock from them. Other than those things though, the place is great and I feel safe leaving my things there.

Angela is Super sweet and very helpful! Highly recommend this place!

love this place.. i live in south austin, but chose this place because of the wounderful customer service the staff offers. angela is veru helpful and informative. i would suggest this place to anyone who is looking for a storage unit.

I have been at this property for years and when Angela was hired I have extended my stay. She's so incredible, always willing to help with a genuine Smile!! I love her extremely awesome customer service!!! Angela ROCKS!!!! 👍👍👍👍💯💯💯💯✔✔✔😘

Angela is a great manager. She is always willing to help out in everyway possible. I will recommend this location to family and friends.

Very personable and doesn't want you to lose your property. Always gives you courtesy call to remind you . I absolutely appreciate Angela!! You have a diamond in your company, I hope you realize that.

The manager Angela is one outstanding lady. Very kind and polite business like always great service.

I called around all over town looking for a storage unit and decided to go with Public Storage because of Angela, the property manager! She was incredibly nice and helpful which was so refreshing after talking on the phone with other companies hat didn't seem to care about having my business. She was even more helpful in person, even loaded up my car for me with the boxes I had purchased!! I will recommend this location to anyone that asks and am so thankful I got Angela on the phone to convince me to use Public Storage. Thanks Angela!!

We have had a good experience at Public Storage; particularly with Angela, who is the property manager. She took time to realize what our storage needs were, and to find the right unit for us. Public Storage was one local company that had the size of unit we needed to hold all of the items we brought from our out-of-town move. Just two items to be aware of; Public Storage uses their own proprietary locks ($19-$20) for their units, and the alleyways are a bit narrow at this location (we were in a 26' U-haul truck. Normal vehicles should have no problem).

Angela was fantastic to deal with. Very professional and thorough. We had not hidden costs show up after signing our contract. It was a very good experience and we'd highly recommend this storage site!

Great staff

Angela is awesome! Always friendly and helpful.

Angela was tops. Great space and quick service.

Came in to rent a storage and was helped by angela. She was the nicest and most outgoing person I've dealt with in a long time. This is the place to rent if your in need of storage.

Nice professional friendly awesome great prices everything you need in one place , Angela is awesome , made sure I had the right storage for my needs thanks Angela

Angie B you are the bees knees!

Judy did a great job assisting me in securing storage. I appreciate the prompt return calls and good service. Judy was so kind to call me and let me know she was stepping out the office for a few minutes to ensure I did not miss her when I arrived. She encouraged to shop around for competitive prices and I did but price was not the decision factor it was her who made my decision an easy one. Just wanted to share how grateful I was to encounter her and she was the difference-maker!

Process to rent & customer service was great. Angela is soo nice & friendly. She knows the property like the back of her hans. Was very helpful with the additional suggested items.

Angela made it a wonderful experience for a stressful situation I was in.

Was forced to buy a special lock and then had several expensivr things stolen from my storage unit.

Angela and Judy made my renting experience great. They are very professional and also have a very good sense of humor

Angela was very pleasant and nice. She took me to look at the storage size to make sure that's what I wanted.

I had a locker here for about a year and a half. It's not bad. 24 hour access if you have the code to get in the gate. When the tornado hit in May 2014 (?) it tore the door off my unit and they were very good about making sure it was secure and fixed quickly.

I rented my unit July 2nd, and I couldn't be more pleased. The facility was very clean, the unit itself was spotless. Angela, the agent who helped me with renting my storage unit was fantastic. She explained everything I needed to know plainly and answered all my questions. I would recommend this storage facility very highly. Thanks Angela!

Had my stuff in storage here for many years after I moved. Everything was intact!!!!

i like it, make my life easy

Angelo was very helpful

Angela took care of me very quickly and with a smile. Thank you!

Angela was knowledgable and friendly. She even jumpstarted my truck!

Angela always treats me SO WELL!

Angela, is on point. She always answers questions and let's me leave with a smile.

Angela was so helpful after the online system password change. I was having difficulty logging in and after some quick time on the phone she had it resolved no problem!! Been here 5 years and will stay until i no longer need it! 5 stars!

Angela is the best person ever! She treated me like a king! Thank you!

Angela was very helpful and her customer service was very nice and I would definitely use public storage again at IH 35 and Rundberg for my next moving experience.

First understanding that the reason for me getting the storage was at a time that was stressful and I was real with anxiety once I arrived and met Angela the manager at Public Storage she calms me down made me feel so good and change my complete attitude by the time I have left the storage facility I appreciate her and what she's done for me and how easy she made it for me to get the storage unit and quite literally she made my job easier altogether of moving everything there as well because of her changing the whole outlook that I felt as well and. And the storage facility is so clean is awesome and the people other people that own the other that hasn't strength of the storage unit around me and been nice to the nice nice to overall the best storage facility I've ever seen at whatever time stop

Thank you Lauren for your helpfulness and making this move so smooth.

Angela was very helpful and sold me just the things I needed rather than selling as much as she could to make her commissions. Thanks for taking care of your customer instead of you.

I want to thank Angela and Laurer very much for being very friendly and having great customer service skills on Saturday. You don't run into that every day. Again, I appreciate that.

Angela was super helpful in finding me what i need even though it wasn't at her location. Thank u!

Angela is very helpful and friendly. She takes her time with me and really explains things well. No words can describe how good she is! Rent here!

raeleena was extemely helpful with information on parking spaces.

Sherea helped us get set up with a unit. She was helpful and courteous and went above and beyond with her customer service. She did an excellent job and even stayed after to get us settled.

Angela and CJ have been extremely helpful in catering to my companies storage needs. 5 stars.

I have to say that my experience was awsome. . But what made a difference was the customer service that I received fro m Angela. SHE WAS ADORABLE.. I DON'T KNOW WHAT TO SAY. WORDS CAN'T DESCRIBE HOW AMAZING SHE IS. I recommend this place to everyone.

Well the store manager Angela is a sweet and nice person she help me with everything i needed.... Thank you Angela

Angela s es a masen

This property is the best Angela and Jenny r the best

Sherea did a great job, very knowledgeable got me in and out in a short amount of time, highly recommend

Angela was amazingly friendly and made sure we understood everything well. I would definitely recommend this location for a public storage.

Angela was very helpful and steered me in the right direction. She knew exactly what size I would need and found it for an affordable price for me just down the street from where I live. Excellent customer service and professionalism! Thank you!

Angela was so absolutely helpful and had a great personalli!!!! thabka again.

Angela, the property manager, is always helpful, polite, and friendly. The grounds appear to be well taken care. That said, the company is not my favorite. Every time I turn around, the rates are increasing. In the past three years they've gone up roughly forty bucks or more per month. And that's not an increase from the introductory rate, but from the regular one.

Everytime I come here angela is a wonderful person that helps me out always knows the answer to my questions and regards definitely recommend renting a public storage

The folks at Public Storage are the best! We've been there on two separate occasions, when we needed to store things between moves. They are kind and helpful, and their prices were competitive. An A+ experience... I highly recommend them.

The property manager Angela was very helpful! She personally took great care of me, by making sure I had all of the tools to help my move be a smooth one. She even called me a couple of days later to make sure the unit was perfect size for my things, and also how the initial move was. I highly recommend the Public Storage on I 35 (In Austin).

I just rented a space and had a very good experience. The on-site manager was both helpful and professional.

Clean and convenient facility. Angela was very friendly and helpful. If you're needing storage this is the place I would recommend!

Moving is never fun, but thanks to Sean the process was much simpler than expected!

Robin helped me with service. great help and friendly.

Friendly and fast service. Sean was very helpful and explain all my questions about the storage. And did not make me walk to my unit gave a ride in the golf cart.

The service at this location was excellent! I worked with Robin and Jessica and they helped me find the perfect storage unit for my needs. They were both very pleasant and entertaining. The store was very clean and I felt my property would safe and secure. I will recommend this to all my friends. Thank you!

Quick and courteous, SEAN helped me understand everything!!

Stopped here for pricing and availability. It is convenient for my needs, clean, secure, and the staff were very helpful. Quick and easy.

I have been at this location I just found out 2 years now and I have quite a few things to say but I will keep it brief.. I really hadn't experienced many problems with this location. I will say that I feel like try could have given more notice as to when a significant change will be taking place at this location. Changes occurred and the customer just basically had to get with the program. I have to say I stayed at public storage longer than expected and definitely longer than I wanted to. There were several times when I paid my storage late and of course I was locked out my unit but gate code still activated. I was confused about that. Several times I had to go to the office and tell Eric (an Employee there) I had paid and they still had their lock on my unit. Once he even appeared to be aggravated because I called the office to say so and he had to come and walk back to my unit to retrieve their lock. On the other hand the other Employee Sean was very polite, courteous and so helpful.. I can't commend him enough-EXCEPTIONAL CUSTOMER SERVICE he gave..Sad to say but I'm glad my relationship with Public Storage will soon come to an end, the units have become a bit too pricey for my taste now.

Great prices, great people! Thanks Eric and Sean

Eric and sean were very polite!

Have a storage here great staff with Sean and al

Great people great service. Thanks Eric

Sean and Eric were super helpful and informative!

Ver friendly! Great experience!

PS beats out Uhaul for pricing in Austin, TX hands down. Their facilities are clean, managed and accessible more readily. Friendly staff and great customer service for all employees at this location. Couldn't have been happier.

Went there on a Sunday morning looking for a unit because we're downsizing houses(very depressing) came out feeling better after Mr. Eric answered all my questions and set me up with the unit that better fits my needs.. He provided excellent customer service!!!

The property manager is very helpful. Has all of the information you need and was very polite.

sean was very helpful and very friendly. he showed us the unit and helped us get everything ready quick. very satisfied with the customer service i received!

Eric was extremely energetic and helpful! I am very satisfied with the unit we've rented so far

Just got a unit today. Michael was very helpful and even gave us info on an apartment finder when we mentioned we were looking for a place. They made sure we understood everything. Great place and cheaper than any other places around.

I had a wonderful experience thanks to Debra! She was thorough and made sure I understood everything. She was also extremely great with my little one thanks!