This is crazy. No in person office it’s all on the phone. I rented a space on the phone and then when I went to the location to access it, the code never works and I need to talk to a call center agent for the problem.
Thank you Tami your help you’re so nice 😊☺️
Thank you
Tami YU good person
I loved and good customer Service
Worse service ever from a supervisor on the phone , they took unauthorized payment and said to me they don’t care what I do I won’t get my money back after I had been a customer for 5 years, they just don’t care
The beautiful friendly lady Tami was so amazing and was a very wonderful and amazing help she gave to me yesterday. One of the best locations too.
Got really good prices with Tami! Will be back!!
Great place when moving, Tammy was so nice and respectful she helped me every step of the way. Would definitely recommend
Muy bueno, muy atenta, tamy.
Tami was the best, got me a unit for a good price with quick service
Wow, the amazing help that I got from Harlee was exactly what I needed during a stressful move! Just moved in and the property looks great! Thanks my friend!
Sherea is the best . So humble, polite, helpful and very professional. Always recommend this place.
Harlee did great in helping me find the perfect unit
Whitney gives great service
Very good service from whitney
DO NOT RENT FROM THIS PLACE!!!! THEY ARE HORRIBLE. THEY PROMISE YOU A LOW PRICE TO GET YOU IN THE DOOR THEN IMMEDIATELY THE NEXT TWO MONTHS JACK THE PRICE UP. I WAS PROMISED A RATE OF $70 WHEN I RENTED FROM THIS PLACE. THEN TWO MONTHS LATER THEY RAISED IT TO OVER $100. NOW I PAY $124 FOR A TINY 8X5 SPACE WHICH IF YOU PAY YOUR RENT LATE THEY CHARGE YOU ANOTHER $24 AND CUT YOUR LOCK. THEY WILL CUT YOUR LOCK EVEN IF YOU HAVE RENTED FROM THEM FOR MONTHS AND YEARS LIKE I HAVE BECAUSE THEY HAVE NO LOYALTY TO THEIR CUSTOMERS. JUST ANOTHER HEARTLESS CORPORATION THAT DOES WHATEVER THEY WANT WHEN THEY WANT AND TAKE YOUR MONEY WITHOUT ANY CONCERN TO HOW YOU MIGHT FEEL AS A HUMAN BEING. RENT FROM SOMEONE ELSE AND SAVE YOUR MONEY. DO NOT LET THESE GUYS CON YOU INTO A PRICE THAT THEY WILL QUICKLY CHANGE.
Me gusto mucho la atención de la persona que me atendió puso todo su mayor atención por atenderme muchas gracias por su gran atención muchas gracias,me lleve la experiencia que me robaron dentro de establecimiento la seguridad de tener cosas supuestamente seguro este lugar es muy inseguro trabajan en los carros hasta poder roper el vidrio y maya de metal este lugar es decepcionante creí que estaba seguro mi carro y mi herramienta
Whitney always gives great Service
Always great service from Whitney
The manager whitney is always so helpful and friendly
The manager was very kind and helpful
Whitney is always happy when I come to the office
Wonderful people that work here
After listening to someone curse her on the phone she hung up and gave me 5 star service with a smile.
A good place to store all your belongings
Whitney gives great service
Whitney gives great service
Best customer service, the front desk personnel was very helpfull ! 😊
Whitney gives such great customer service and is always user helpful when I come In
Whitney gives Very good service
amable la k a tiende y es mui pasiente
Muibuen servisio
I find the manager , she was very efficient, caring, and on top of her business.
Although the prices have went up substantially,the manager "Whitney will do her level best to accommodate customers. In several occasions, Whitney has made suggestions on saving on storage fees. She can request consideration for reduction in storage fees. Whether approved or not,her suggestions Qualifies as Excellent Customer Care. Bravo Zulu Whit!
Whitney is the best manager she help you out helps in switching to bigger or smaller units easy very helpfull.
Overall, I was pleased with using this Public Storage. I needed to store my car while I was in the process of moving to a different state. It was a little confusing at first since no one was there to help me when I first arrived and the parking space numbers were extremely faded. But after figuring it out, the process seemed easy. Paying every month via the app was a breeze and I was able to get in contact with the staff on the phone if I had any issues and vise versa. While I was gone, I got a call that my car needed to be moved in order for the parking spots to get fixed. I was glad that I was notified and we figured out a way for my car to get moved, since I was unable to be there in person. The staff seems to be on top of what is happening at the facility.
Muy buen lugar buen servicio desde la oficina. Recomendable
I forgot the managers name. I think it's Whitney. I had an incident happen with a trailer that i have stored at this location. She offered me a free lock. Excellent customer service
This place is FANTASTIC! The manager on site has the best customer service that I have dealt with in a very long time! She was so knowledgeable and professional that she made the job look easy, she even looked like she enjoyed her job! I would definitely recommend this place solely because of the manager!
I called this public storage and Whitney answered and she was so sweet and helped me out so much! I think I’m going to get a unit pretty soon! Everyone needs a Whitney!! she needs a RAISE!!!! MOST HELPFUL PERSON EVER!!!
Whitney is the best very nice and very positive
The manager really a nice person
NO SECURITY CAMERAS, HAD AN INCIDENT, THEY NEVER REPLIED TO THE DAMAGE THAT WAS CREATED....
Whitney store #08451 is awesome in customer service, and Jordan, the district manager, is very humorous
Customer for 3 years. Robbin the manager is very responsive and helpful. Facility is clean and safe.
Shera is amazing. Been here since June and she makes sure my unit is taking care of every month! I love it here! Thanks for your amazing customer service!
Facility staff is always positive and understanding of my questions and concerns.
Buen trato y servicio de zaida lo recomiendo plenamente gracias por la ayuda...
This location is great. Sometimes it is hard to get connected on the phone, but if you leave a message, they will call back pretty soon.We are a company based in China. In the beginning we need to find something affordable for some products, but now we got our warehouse. It's been a pleasure to work with Leticia, Louis and Whitney, great people. Especially Leticia. She is the one who told me "We'll find a way to help you work it out." And Whitney, she helped us securing a better rate. Much appreciated. I had some issues with one of the property managers but it's been solved. Overall it is a good experience.
2022 September
Worn facilities but good service
The unit was clean and everything was in-place when I arrived to the unit after reserving and paying for the unit remotely.
Yes, the paint is peeling or faded on most od the doors. Yes the driving ways are lumpy or severely cracked in several places.
But my door worked smoothly and the fence seems secure.
Leticia es muy amable y me explicó todo muy bien gracias
I know that they are not responsible for thefts but they steal very often where they leave cars and trailers I hope they improve security in the parking lots for cars and trailers
Leticia was definitely a great help!! Super friendly and nice.
I had a storage emergency, saw that property manager would be back at 12:30 she came back at 1:00 than moved the time to 2:30pm than disappeared. Her ne is Letecia.
Leticia was really helpful and respectful for the best care of my things. I really appreciate her kindness.
Kailey was extraordinarily wonderful in helping me pick out the perfect storage unit for myself. She was very enthusiastic
Leticia is wonderful, gave me all the information about storage. I am a returning customer at this store cause I know I will get good service
Leticia is wonderful! She gave me a good size unit and didnt mind showing before i committed
Leticia is always helpful, sweet and runs her store well! She will take care of you here! The place is always clean.
Excellent public assistance, I greatly appreciate
Ms Leticia for guiding me thru the process .
Leticia was professional, kind, and made my storage rental experience very quick and easy.