Public Storage Self-Storage Units at 10100 North I-35, Austin, TX

Sherea helped us amazingly and really made my time very easy and fast thanks again for working with me

I would like to thank Sherea for all of her hard work! I have had the pleasure of speaking to her on several occasions and she has always been professional and so quick to help! She always looks for the best deals available and points me in the right direction. If you ever are looking to rent a storage unit Sherea is the go to person!

Great service! Quick and easy, offers the best deals in Austin. Sherea is great and takes care of her customers.

Sherea was amazing

Sherea was nice and helpful.

You will NOT find better customer service than the manager of this property!! Sherea gives 110%, goes the extra mile to help and ensure the customer is satisfied!!

No one is ever in the location. If during lunch at least a sign needs to be on the door. I have stopped by at 3 different times and the door is always locked and no one is ever there.

Sherea is amazing & god sent ! really turned my day from negative to positive. Very patient and understanding. If customer service were a person it would be her!! Truly amazing. Thank you Again

A1 service and fair prices!

If you’re in need of a storage unit don’t hesitate to come here! Ask for Sherea, she will definitely help you out! Great customer service and very professional!

I want to Thank Sherea for her help and positive attitude!

Sherea will really turn an experience going horribly wrong into a positive one! I do not recommend Online and customer service call center!! Save yourself stress and disappointment and headaches go in and see property manager Sherea she is a true professional and makes you feel like more than just a number. Thank you

Cindy at 8528 north Lamar was very kind, understanding an so resourceful very nice experience

Excellent place to rent your storage, the office staff is very friendly and professional. If you don't know English they help you and use the translator. Don't let the language stop you from renting in this place. Excelente lugar para alquilar tu almacenaje, el personal de la oficina es muy amable y profesional. Si no sabes inglés te ayudan y utilizan el traductor. No dejes que el idioma te impida alquilar en este lugar.

Whitney is amazing 👏, very professional and helpful, smooth and easy moving. Thanks.

Sherea is the best I showed up right before close and she still happily helpped out.

Decent climate controlled units at a good price. Only thing is try and get yourself a unit on the first floor because it is a pain in the butt having to type in like a 10 digit code every single time you want to get on the elevator. Also I was unaware they close at 6:00 p.m. one night and nobody came around to tell me they were closing they just locked the gate and I was locked inside the freaking parking area of the public storage unit for like 6 hours. Finally got somebody on the little microphone push button thing and instead of just letting me out first he reprimanded me and told me that I was breaking their rules like I was trying to spend the night there or something. Then the next day I get a call from the manager explaining to me that I broke policy and that that was my first warning and if it happens two more times they will terminate my contract. Lmao

They’re Crooks! I sat autopay and had a $89 monthly rate with them starting at May. I found out this weekend that they already charged me $124 for October, And they’re claiming another $124 for this month. Not a single email notification of this Change!! They just decided on their own to break the deal and reach their hands into my pocket and charge me the increase! When I called they said we mailed you. I didn’t receive any mail from them! And since they have my email and my phone number, On which they txted me that I’m passed due on for new rate $124. Them why not email or txt me a notification about the foundation of this deal?! Bcos they crooks! They just want any excuse and a tiny window to rip a hark working man off. Never again those crooks. They put me in satiation where I immediately decided to move out and on my own I moved all my stiff the very next day i found out. Physical exhaustion and stress. I moved the 3 pieces sectional couch, Washer and dryer and a ton of other stuff all by myself. Thats what they did. and guess what? They expect me to pay for the month of November $124! I will declare bankrupt and never pay them a dime if i have to.

The manager “ Sherea” made the moving-in process incredibly easy, What stood out was her ability to tailor our experience to our specific needs. She took the time to assess our requirements and recommended the perfect storage solution, ensuring we made an informed decision. Her clear and concise communication made the paperwork process hassle-free, and she patiently answered all our queries. Thank you.

Storage manager “ Sheri” exceptional support made our moving-in process seamless and stress-free. She demonstrated a remarkable level of professionalism and expertise throughout the entire experience. From the moment we first inquired about the storage unit to the final paperwork, she guided us with clear communication and a friendly, customer-oriented approach. Overall, Sheri's dedication to providing outstanding service and making our transition as smooth as possible was greatly appreciated. We couldn't have asked for a better experience. Thank you for your professionalism and support.

This was a great experience with Public Storage. Sherea was a life saver when we were unable to get into our unit for an emergency situation that occurred after hours. The service was friendly and great!!

She was very helpful and nice and friendly

I really appreciate the help from Sherea. She was kind and professional in addressing my needs. Her kindness made my day!

Sherea thabk you so much you were beyond so helpful. Anyone needing storage needs please come here and make sure you ask for the sweetest most patient absolutly helpful employees. Sherea thank u again

Sherea and arlene are amazing. Sherea hace great servicié and Arlene translated for her. Good Job!!

Sherea was very nice and helpful!

Jordan and Serea is so great and I love these guys y'all have a blessed day

Great service! Sherea went above and beyond! Very pleased!

Sherea at 10100 IH-35 was so helpful with my lack of knowledge on storages she made the process smooth and effortless thks girl.

The lady sherea, was unprofessional towards me and acted very childish over the phone while trying to get an understanding for my storage unit. Sherea tried over charging me for my storage unit and called my phone with an attitude. This employee is very ghetto acted. I would never recommend anyone doing business or renting from her period.

Sherea was excellent & great customer service! Update 2 years later 12/28/2019: Sherea is still amazing and very helpful! Glad to see her still working here, public storage needs more employees just like her! Thank you for all your help! Thank you Sherea for always being so kind and helpful! I will always do business with this company just bc of you! Thank you again!

Excelente servicio

Im very pleased with the service I got from sheara she was very professional and friendly thank you and thank you public storage

Customer service was phenomenal!!

One of my best storage experiences EVER. Extremely helpful staff. Sherea made sure she did everything to take care of me!

Shray was awesome and is always so helpful

Sherea has been very nice and always helped me anytime I needed it. She is amazing.

Arlene was of great help in finding my unit and explaining my payments. Awesome customer service. Thank you!

Was in and out of there pretty quick. Got all of the business taken care of and got on my way home

Best costumer service Sherea

Manager is always helping me, she’s such a sweetheart.

Rented with public store for a few years and Sherea is awesome. She is always nice anytime I needed help she was there. Definitely recommend this location.

Very nice service from Sherea. She is very nice and polite.

Sherea was very nice and professional. I recommend this location.

Love this public storage sherea is such a blessing here always so helpful and a beautiful smile thank you sherea for all you do with my question and help...

Sherea was great. Very helpful and polite.

I've been at this location for quite a few years The place is always very clean, and the manager, Sherea is always friendly, courteous and compensating to the leasees of Public Storage. These are customer service qualities that are very rare with most businesses these days.