Public Storage Self-Storage Units at 13675 N US Highway 183, Austin, TX

Trena is amazing! Helpful in every way possible and very pleasant to speak with!

Trena is fantastic! She was very helpful with answering all the questions that I had. She thoroughly walked me through everything and helped me find my unit! All with a smile on her face :)

Such a awesome experience every time I see her. I appreciate you

Trena was so helpful!

Working with Trena at this location was a blessed experience. Her professional representation for the Public storage orientation was by far above and beyond what one could potentially expect. Helpful, well-informed, and was able to give guidance with offered support. Recommend working with Trena at this location over and over again. God bless and stay cool!

Today I was moving out of my storage. Trena helped me she nice and polite. She acknowledged me when I walked in even though she was on the phone. Over all good experience with this storage facility.

Trena was very helpful thats why i came back the second time around. Shes a keeper. Thanks again Trena

Trena was very kind and very helpful.

They've been incredibly accommodating as I've coordinated a moving pod to be delivered and unloaded into my unit. They were always in touch and communicated very well - highly recommend!

Lori and Shai

The employee that helped us here, Trena, was super helpful and professional.

Trena was awesome!!!!!

Absolutely amazing facility as well as guest service! Trena, and Dawn were both great. Dawn was an angel and Trena went above and beyond to see sure that we were satisfied. God sent!

Good clean place

DON'T DO IT . We have 3 units here and they ALL GOT BROKEN INTO. They never told us but let the door just be broken so anybody could access our stuff. We originally got all 3 units at the same exact time but somehow they All had different rates over time and are paying over 3x what we originally contracted. The staff doesn't care, cameras don't work and cops won't do anything, even with finger prints and shoe prints (they stepped on a black case we had, very distinct shoe impressions). ONE of the richest companies in the world and they don't care about you. Don't let the fresh coat of paint fool you. It isn't a safe place for your valuables. Also- the 3rd floor is hot as hell and it took over 2 years for them to fix the light above our units, (even though we constantly asked them to fix it) so we were always in a dark place to access our storage units.

Wow!!! Special thanks to Jen and Trina for their outstanding help and support w//my long distance move. In addition to pricing, their customer support is truly the best. Go for it…

This place is awesome! (I know it's just a storage facility - but I stick by that assessment.) We had a very hectic move and ended up needing 3 units here. The manager is AMAZING when it comes to customer service and the place is always kept in great shape. Highly recommend!

Great customer service. Dawn is competent, helpful, and hilarious. Which, after all the stress of moving is a welcome relief. And, she keeps the units and bathrooms super clean. We really appreciate this storage facility and will use them for all our storage in the future.

Great service very nice staff

First time renting a space with Public Storage and Lori the GM was very nice and made the process easy!

Excellent customer service and support. Very friendly and i appreciate Teena showing key my unit and how everything works. Great asset to the company.

Awesome customer service and friendly. Go see Trena she will get you taken care of

We came by to see if they needed gutters cleaned and got a conversation out of it. Thanks Trena go see her

Trena was great

I had a great experience at this Public Storage. Easy access and secure. The customer service in the whole process was wonderful from the time I opened my account forward. Trina was very helpful and on top of everything.

Lori and Tasha very nice, kind and professional ladies. All procedures was done easy and fast.

Good costumer survice

Trena was awesome and knows what she is doing. I appreciate her customer service and conversation. Go see her for your storage needs

Ms. Trena was very helpful and nice. I do recommend this location for your storage needs!

The staff was friendly, patient with me, very and helpful. Great staff!

Trena and Mrs. Nan provided me a very good service. They are nice and friendly and do their job efficiently. Good experience with Public Storage.

Rented a unit online very fast easy and affordable, Ms. Trena was very sweet and answered all my questions. Thank you public storage!!

Amazing customer service and experience!! Trena was helpful and a joy to work with. Great prices and super easy location. I highly recommend this location.

Came in and got a unit today Tasha was very helpful

Dawn just started her and she’s already a pro! Trena is fantastic too!!

Dawn was extremely helpful

I came up here 2 weeks ago, but I couldn't review because the day was so frustrating. It was a Sunday. Lori was on staff. Lori worked her butt off. My access code didn't work initially. Then I couldn't find my locker. Then my lock wasn't good and needed to be exchanged. It took me 3 hours to get one tabletop stored secured in this space. And it was hot as hades. My long waits for fixes were because Lori was the only one on staff. Clearly, she was getting lockers ready, helping other people, and taking lunch. It definitely made me feel bad about asking for a same-day locker. Lori is a 10/10, she was patient, kind, and a worker bee, definitely recommend. I hope that it isn't a common practice to have one person working alone. If so, whatever they're getting paid needs to be more.

I wasn’t real thrilled about having to get a storage unit in the first place but life happens. I will say however I am very grateful that I chose public storage, Trina is very knowledgeable and extremely helpful with any questions I’ve ever had. I would recommend public storage for any of your storage needs.

Mrs Trena is good at what she does. She is very helpful. And Knowledegable. I have a unit at another location and I like to come here to pay because of her.

Trina was very helpful and friendly. She's very knowledgeable! I'm glad I came to this storage.

Trena Williams very good customer service 👏 👌 👍

Trena was such great help with helping me locate my unit and showing me all the ins and outs of the app!! Highly recommend this facility, if you were looking for storage in the Austin Cedar Park, Area

Best place I received for storage. Trena was so helpful and made sure I had everything I needed taken care of. I recommend this place if you are looking for storage!

Today I have had the Pleasure of Meeting With and HELPED In-Turned to be the MOST IMPORTANT and Knowledgeable Resonings for the SERVICES NEEDED She Is a Intelligent woman who's KNOWLEDGE is UNBOUNDABLE TRUST - HONORE THY SELF WE NEED MORE PEOPLE IN SERVICES WITH THAT KNOWLEDGE!!! THANK YOU TRENA

Trena was very helpful and very polite excellent customer service

Trena she give good service thank you

Staff here is extra helpful and does above and beyond customer service. The manager here is super sweet and helped thru my time of need

Trena was the greatest service representative you could ask for. Polite, positive, and able to multi-task like I've never seen. Great job.

Trina help me so much it was such a help

Trina and paul ,very helpful people and amazing customer service

Paul was the person that assisted me. Friendly, Outgoing, Knowledgeable and all the things to make a new client feel like “I” was his only customer today. Thank you for having Paul as a Team Player. Delphine Lee

Trina, is very professional. Friendly and makes things right. Got charged more without notice, and she called me to let me know she had fixed the error. Thank you Trina!

Trena was very helpful and knowledgeable on my storage needs

Management is very friendly and very helpful!! Thank you Trena!!

I shared a unit at this location with my abusive boyfriend who attacked me while we were at the facility. I had to call the police for protection to get my things out of the shared unit and into a unit I rented in my own. The district manager cancelled my lease without a refund stating I had been involved in a situation that caused property damage, I called and sent several emails without a single response. My ex still has a unit at that location. I was attacked and then punished by the management meanwhile the perpetrator carried on like nothing happened. Do not give this company your business.

Been here for a good bit. Had many other units but the staffing here is second to none. Ms. Trina is absolutely an angel and has bent over backwards to help me in certain situations way more than she should have. Ms. Lori, Tasha, Tall Paul are amazing as well!! If it wasn't for a move id prob be here for life!!!!

Great friendly staff at this location. Tasha was extremely helpful! I had a billing issue and she helped me get it resolved and then followed up later to make sure it was.

Trash. Broken into and rent raised

Had an issue and mentioned to management, they were quick to respond and super helpful! Trinity and Kizzy took care of the problem as soon as I brought it up, highly recommend.

amazing

Great customer service, easy and fast response! WOW I can’t believe how good this place is! Trena and nattlie were amazing

Victoria and Nattalie and Trina

Trina was absolutely amazing! She was very quick to get everything set up and ready for me to move into my unit!

Good people make the difference

Lori was extremely helpful

Amazing staff!!! Especially Megan and Trina they really helped me quickly and also had amazing attitude.

AMAZING SERVICE!! By Trina and Megan !!!! Thank y’all

Trena was amazing. She made there whole process easy and pleasant. Thank you.

Great customer service all around good experience

Trena and Rich are great help for this old lady, learning the app! Thanks!

I had a HORRIBLE experience. They kept raising the prices on me and ultimate ended up paying 4X what I initially signed up for. I kept the storage for 9 months. They threaten to sell your stuff with no negation for arranged payment after 2 months. When I needed a few days to pay on the 9th month they sold my things with my engagement ring inside.

Best storage unit around, Amazing staff, Amazing prices, I highly recommend if your looking for a friendly storage unit. I was at a different place before and I am glad I switched to public storage. 10/10 everything

Trena was extremely helpful when I showed up to look at a storage unit. I highly recommend this location if you’re looking in the area and want to be in good hands!

Trena is was so great thanks for everything 😊😊😊 I recommend 100 💯 . Love it 😊 she so she so suit , thanks thanks for the helps . And storage they are so big 🙂

Storing your things in a box or coming to retrieve some of your things from a box has always been a stressful and depressing activity. The staff at this Public Storage especially Trena, are friendly and professional and helpful and made/make the whole process almost enjoyable! Thank you!

Lori & Tasha were outstanding. Very kind and very helpful. Also, Trena was great! She didn't give up on me even after I accidentally missed my original appointment. You have very nice & helpful folks working with your team! E.P.

I came in today and paid my storage and Mrs Trena is awesome and so loving that I appreciate her. Even in her training Aiden she was still taking care of business 🙂. She is awesome and I love her 🤩 she is a keeper

Trena was very delightful n helpful she's definitely an asset to have on your team

So I needed a storage for my stuff. I walked in and was greeted right away . Trina was very helpful and also showed me around. She was very nice and knew just what size of storage I needed. I'm glad I decided to rent here. Plus is that it's climate controlled and clean. Thanks Trina!!!

Trena is the QUEEN 👑. She was so pleasant to deal with when signing up, giving all the necessary information and helping me with any questions I might have. She's been a pleasure to work with and excellent customer service. I am so happy with Public Storage because of employees like Trena!

Terrible service. This office refuses to honor the terms of their own rental agreements and tacks on an additional charge for a lock. The contract states you can return the unused lock for a refund within 30 days but they refused the return claiming it must be returned on the first day of rental. They refuse to abide by their own policies. Also, it's impossible to contact them by phone during office hours. Stay away

I just got a unit with them, Trena and Tasha are so helpful and friendly! Thank you so much !!

Been using this place for years. Great experience and customer service. Love Trena!

I rented storage space from this location for three years and I not once had a issue. Trena, lovi, and Natalie have always gone above and beyond making sure the facility was always clean and safe. Those three ladies are super sweet and if I ever need storage space again in north Austin I would not hesitate to rent from their facility again.

Trena that works at this property is the best! Very helpful, always a smooth process when i get to this location!

Awesome Service & Friendly Staff! Trena Got It Going!! Love Her Friendly Vibe!! I Have Been Renting Here For A Few Months & I Always Run Into Her Here & There. She Is Very Kind & Always Welcoming. Thank You Trena For You Great Service !

Trena is Best do her job for help thanks to her so much blessed

These ladies were angels on what could've been a very bad day. Trena, Nattie and Lori out did themselves with their customer service and their Godly kindness. They took the time to hear me out in my situation and quickly helped me. I will be forever grateful!

Great service with Trena

They’ve got a great team of folks running the facility these days. I always feel safe on the premises and the office folks are very accommodating and helpful.

This place is great, easy access,, no shady characters hanging around. Trina the manager is super helpful, always has a smile on her face. The location is perfect too, I had a unit in south Austin that was inconvenient for me with my new job. So glad I was able to get a unit here.

Trena helped me and she was great! The unit was clean and I felt safe leaving my stuff here. They have carts for people to use during office hours which is really helpful.

I rented a unit for almost 2 years here while I decided to travel during the pandemic and never had an issue! I would visit here and there to make sure everything was fine and it was. Aside from a price increase over the 2 years I have 0 complaints and definitely trusted this storage. The checkout process was also super easy and convenient.

First time using a storage facility, and Trena made it easy! I went yesterday and grabbed my key- figured out the lock, and looked over the unit. It will fit my stuff. I has somewhat confused on how to access it from the rear entrance. I called Trena, and she explained the access points- easy. I've called three times, she's answered all three times! Just questions in general...again because I've never had a storage unit. Thank you Trena!

Trena was helpful and great experience.

Ms.Trena & Crystal are amazing. Every time I see them in the office they are more than willing to help and make sure I was taken care of. PS couldn’t be more lucky to have these two women running their store!

Trena was really nice and professional also she was really sweet with my girls and she answered all of my questions . I would recommend this place if you need a storage unit . She was really nice and understanding and listened and took her time to explain everything.

The manager had great customer service the facility was clean and organized would recommend

The manager was very friendly and helpful will definitely refer to my friends that are moving

Trena and Crystal were very helpful with my Pod delivery and overall it was a good experience.

Very professional, patient and personable. Thank you.

While this is perhaps the cleanest storage facility I have ever used, pricing strategy left a lot to be desired. I leased a 10'x5' unit less than a year ago, and including the $15 a month insurance they force upon you, the rent was less than $55/ month. A few months later, that went up to $65. Last month, I received an email notification that it would now be $102. A few bucks increase, I can understand, but to DOUBLE the rent in less than a year? There are hundreds of units there, so this is not a matter of keeping up with the economy; it's price gouging greed. I don't blame the staff because they were always very pleasant and are not the ones who set the rates. The staff gets a 5 star, the corporation gets a 0.

Property Manager Trena was very nice great customer service nice clean property with great rates thank you!

I have tried several other storage places but public storage is by far the best. Every time I come in I’m greeted and helped with everything and anything I need. Kizzy helped me with my storage unit any question I had was answered she was quick and efficient and friendly; over the phone and in person as well. Putting a smile on everyone’s face. I’m so happy I chose to rent a storage space here!

TRENA WAS AMAZING!! The easiest process so far moving during this Incredibly stressful time. If you want the best customer service come to this location and ask for Trena.

Trena was helpful and funny. I'd recommend this place to anyone.

Love Trena for helping my friends and I out with navigating the codes and such. Super sweet and super friendly & answered all of our questions.

I swear this is the best Public Storage in Austin all thanks to Trena! She answered all of our questions and helped us through every step of the way. Trena went out of her way to be especially welcoming and took genuine interest in us and our needs. Will certainly be returning for all of my future storage needs and for Trena’s excellent customer service.

What a great experience! I am a college student and this is my first time ever getting myself a storage facility unit. I needed a place to put all my belongings during the summer, seeing as I won’t be here and can’t store it at my family’s house. When first thinking about finding and reserving a unit at a storage facility, it felt very nerve-wracking and daunting. All of my anxieties vanished in an instant once my boyfriend stumbled across the Public Storage website. They made it very easy to sign up and reserve a unit, all completely online (and we even did it the day before we were planning to move all of my belongings). In a matter of 10-15 minutes, we were all booked, payed for (at a VERY good price), and ready to move into my new storage space. It was a very quick process and made me feel at peace. The next day, we visited the facility with intentions to move our belongings in, and thankful Ms. Trena was there to help us along the way. There was no better person to help us move than her. She greeted us with a friendly smile, and felt very warm and inviting. She made us laugh and smile the entire time, and it really felt like we were very much being taken care of. She went over all of the required information again just so I wasn’t left in the dark to interpret what was sent to me online on my own, which was very helpful to a nervous person like me. She led us to the unit, explained all of the rules and information to me, and it couldn’t have been an easier process. The interaction I had with Ms. Trena as well as how easy the entire process was makes me feel very justified in choosing Public Storage as my go-to storage facility (and I will definitely be coming back in the future)! Thank you Public Storage (and a very big thank you to Ms. Trena!!!)! <3

As a person who works in a service field, I truly appreciate good customer service. Today, I encountered an example of outstanding customer service from a Public Storage employee - Trena. She treated me like a human being. She understood what I was going through. She's a gem. It was the best customer service experience I've had with Public Storage in the almost 8 years that I've been using Public Storage. You're lucky to have her. Thank you, Trena!!!

Been storing here for 5+ years now. Staff has always been helpful when needed along with friendly smile. I've had bad luck with other storage facilities in the past with property upkeep but here they constantly are in the grounds making sure everything is A1.

Ms Trena is the BEST! So professional and courteous. I live in Lago but I won’t store anywhere else because of her. Trust me. You won’t regret it! ❤️

Ms Trena is did an amazing job assisting me with my unit. Very professional and patient. Stay in contact with me about my unit cause I drove all the way from El Paso tx. She is definitely a wonderful person and a great place to go for your storage very clean as well !!!

Trena made me feel so comfortable and was so helpful for my rental process. I truly appreciate the location and her help!

The folks working here have always been so helpful every time I needed their assistance. The facilities are clean and well taken care of!

We have had a unit at this location for about 4 years, now living in CO we have had to manage out unit from out of state. Ms.Trena has done a phenomenal job assisting us with anything we need over the phone. We have felt comfortable and safe keeping our items at this location!

Trena was of exordinary help on finding my unit and asking if I needed anything help make the unloading easy. Smooth easy process highly recommend this particular public storage facility

I really like this specific location. Always cleans and friendly staff. I was in and out thanks to Trena. Appreciate great customer service!

Very clear Very professional and friendly staff

Trena was so helpful, friendly, patient and answered all our questions. I definitely recommend this place for such a wonderful staff. She personally took us to our storage and explained to us step-by-step how the lock and the gate codes work. Great experience.

Trena was so very helpful with finding a unit to fit my needs. The customer service by Trena made this process easy and quick.

Very professional and fast experience! Thank you Trena

I never feel the need to leave a review but I just couldn’t resist. This was my first time having to rent myself a storage space, I was a little anxious on not knowing what size to get myself, when I walked into the office I immediately relaxed and was greeted with warm smiles all around. I personally had the pleasure of meeting Trena, she walked me through everything, ensuring I received a great deal for the perfect space I needed. I wanted to write this review and dedicate it to her for all her help today. And I hope she gets recognized.

Very welcoming environment employees especially general manager was really great and treated me with the best customer service possible I believe her name was Trina she definitely gave me a warm welcome I would refer this place to anyone I know and if it were possible I'd give 20 Stars...

Trena was super nice to deal with. Got us in quick and efficient.

I highly recommend this Public Storage. The staff are professional & customer service oriented. Trena was amazing. She was very friendly & personabe. She greeted us with a smile and promptly addressed all of our issues & concerns. She was kind & didn't make us feel bad about getting behind on our payment. Trena made us feel like valuable customers & brightened our day.

Clean and well priced.

Ms Trena is did an amazing job assisting me with my unit. Very professional, patient and personable. Always in a positive demeanor and sweet. I have rented with public storage for over 5 years and she has been the most helpful and kind worker I have yet met. Thank you!!!! ^_^

First off, Trena and her whole staff here at this location have been great to work with and very understanding. They always address any issues I have when I come in. Beware of rate increases, they are ridiculous! January 4th 2022 (yesterday) I got a rate increase notice in the mail. I was notified that my rate was increasing from $304 to $400 a month (32ish %). My last increase went up 25% from $240ish to $304. I offered to come up and pay for a year in advance in order to lock in my current rate of $304 and was told "that's impossible" from the customer service agent on the phone. Now they'll have to re-rent this unit at an introductory rate and since it's a larger unit 10'x25', it may not rent immediately and they will lose more money, guaranteed, on this unit for 2022 compared to just doing the right thing for a loyal existing customer that could have easily been a long-term customer. Not to mention that by 2023, my business will probably be much more recovered from the pandemic, and I would be able to handle an increase at that point, who knows. Anyway, be aware of the intro rates. Corporate and the greedy suits will try and squeeze you as quickly and as much as possible. I don't mind increases, I get it, but the substantial increases during a pandemic with less than a 30-day notice is just a bad business decision and I'll never recommend and will probably deter as many people I come in contact with, from renting from this company due to their greed. Dear Public Storage- Take care of your EXISTING loyal customers! It's not hard.

I have been using this storage for a little over a year and have had a great experience! Trena has been super helpful and truly cares for her customers. She answered all of my questions and showed care during my moving process. I would strongly recommend this storage unit!

Miss Trena was marvelous!! She has been soo welcoming this whole process since move in. I haven’t had such customer service like this since I’ve been in Austin! ASK FOR TRENA U WONT REGRET IT!

This facility is highly recommended. Erica went above and beyond to get us transitioned into a larger unit. She even checked on us during the move and brought us an additional cart to assist.

Erica was very helpful with transferring from one unit into a larger unit. She even offered help with moving after she had clocked out on her way home! We have rented at this location for a couple of years and find it to be very safe with security and awareness of all that goes on at their property.

Manager was very helpful and friendly. She helped me throughout the entire process and answered phones promptly. Signup was easy and simple. I was able to do everything online. When I arrived it was all ready when I got there. The whole facility was clean and well lit . I’m very satisfied and will be using this location for any storage needs :-)

Amazing service from Trena! Definitely will continue to use! Thanks!

Trina - is excellent at her job , she made my day.

I have had units here for 6 months the team has always been good. Trena is friendly and great to communicate with over any issues or concerns. I highly recommend using this location and working with her and the team here.

Trena, and her team are amazing people to work with. Been storing here for 6 months and they have always been good to me. Highly recommend this location and team

Trena was awesome and patient. Great sense of humor too. Thanks much for your help!

I consolidated two storage units into one larger one (prices were right for the move). Kizzy was delightful before and during the process. She checked in with us a few times as we were moving and brought sunshine with her each time. The place is clean and the staff is so friendly. Thanks, Kizzy!

A nice place to store all your belongings

We’ve had the best experience with Trena and the other employees at this location. Everyone is so amazing and helpful! The property is always clean and we feel certain our units are well protected.

Trena and kizzy were absolutely amazing. However the online 24/7 help line was not helpful at all.

I want To say Thank You to Ms. Trena she took Very Very Great care of Me .. This is such a awesome location and I'm definitely referring any friends and family when they need there unit .. Thank you for all your Hard work

Had Trena help me find a unit and after looking at several we found the perfect one at a great price! Thank you Trena for all of your help!

Thanks so much to Trena, Kizzy, Alex, Erica and the staff for all there help!!! I’m very thankful for there help and assistance. I’ve had a few issues and they were quick to respond and fix the problem. Highly recommend this location!!!

Trena is amazing. So helpful and will answer any questions you may have. I love working with her when I go to the office.

I was very disappointed that when I wake up to location there was no one there nor a sign saying when they be back however as I was leaving a worker finally open the door. I took care of my business & then left.

Kizzy was fabulous! I never imagined renting a storage space could be so enjoyable. She was courteous, efficient, and made the whole process easy. She made my day!

From start to finish I have been duly impressed by the management and staff of this facility. Trena is the most accommodating person that I have had the pleasure of working with. She pleasantly allowed us to walk the property and choose the unit we felt suited our needs the best. Each and every time I have had a need it has been quickly met. I did not go wrong with this choice. I highly recommend this place and this staff. Y’all did good with this woman.

I really appreciate the service that Trena and staff provided at my time of need and the property is very well kept.I am in the moving business and I have traveled through out Texas and been to alot of storages.This is one of the best.Thanks

We originally rented an air conditioned unit on the inside of the gate but once we packed the U-Haul we realized that we needed a much larger unit. Ms Trena was very helpful in assisting us in doing so by transferring it to a larger unit. Very engaged and professional employees at this location. Will definitely be using this location whenever we need extra storage.

Rick and Trina are wonderful people that have been employed at this location. I have had extremely hard times at late. They were able to see even though I was trying to hide my problems and assisted me with great hearts. These are the days that keep me going in the love against hatred. Thanks a bunch for everything.

Kizzy and Alex were very welcoming and helpful. Kizzy especially was spectacular. That’s why I’m a return customer.

I have been using this storage facility almost 2 years and they have the best customer service by far. It had been over a year since I came to check on my storage and I had forgotten where it was located. They were completely understanding and helped me locate my unit right away. Even with masks on, I could tell they had a smile on there face the whole time they were helping me. Anytime I need storage space, I will always use Public Storage.

Trena at Public Storage is amazing! She is always smiling, cheerful,and ready to help in any way she can. I highly recommend this storage site to anytime looking for a great storage facility with a polite, professional, and wonderful staff! Thanks Trena for always making my day a little brighter!

They all were so attentive and helpful. And very sweet. I'm glad I stopped in and got my unit in a flash. With a very nice staff

Again public storage has gone above and beyond to help me with my storage needs! The employees at this location are all top notch and have made the process seamless!

Trena helped out so much i came to this location to do a fire inspection and met me at another location down the road to do the same . I would not have been able to complete my work without her!

Location right off 183 has been super convenient for my needs. Equally important, I have always been able to get a wheeled cart when I need one. Erica and Treena care about customers' experience and are very responsive.

Trena was excellent in service helping us move a customer out of his unit. We appreciate her so and the business. Big asset to the company. Thanks so much.

No issues, nice storage friendly staff.

Trena and the other staff in general were very helpful during the time my things were in this storage facility. If they weren't able to answer my call immediately, they returned my calls in a timely fashion and answered all my questions regarding the agreement, etc. Also I felt that my things were very secure at this location.

Trena and Kizzy were very helpful and provided great customer service. Definitely would recommend!

Trena was a pleasure to work with she went above and beyond to help get the unit needed.

Trena and the other lady were very helpful in setting me up in my storage unit. They answered all of my questions fully. The office and unit were very clean.

Trena was such a great help! She does a great job of explaining all the details about the agreement and has great customer service. She turned my whole day around as she was helping me. I would 100% recommend this place just because of how welcoming she was and because she always tries to get you the best rates!

Nattlie was very nice with helping me will let others no about this location thank pretty lady

I had to wait but everyone needs a break. Terna came back on time & was very good at her job in all aspects.

Can canadians rent a unit in the United States

Deborah is very helpful and kind

Great customer service from Debra and Nattile

Thanks Kim for ur help

Great customer service

Es terrible estar dentro por 20 min. Porque? El mendigo edificio no tiene A/C Claro no tengo ninguna unidad aqui . solo vine a levantar lo que habia dentro de una unidad que compre en una subasta . Y claro es de suerte encontar cosas buenas y malas . Pero este tenia el 80% de basura mas el mal olor del edificio y sin aire fresco. Sales loco la neta.

Kim and her staff are amazing! Extremely helpful and everytime I was there Kim was cleaning the property. Safe, clean, convenient, and friendly! They made the transition from 1 unit to another so easy!

Amazing customer service, had some minor problems when I first started using their facilities but the property manager handled them promptly. Would 100% recommend this place to anyone

Layout is meh, but clean and nice. App works well for entry. Staff is helpful, Kim called shortly after an online reservation and also followed up prior to the lease date. The furniture company I hired that was on property also said shout-out to Kim. No contact move-in and app integration is nice. p.s. will follow up after closing lease.

Kimberly was extremely nice and helpful! I recommend this location for anyone looking for storage.

I had a great experience working with this location! Most storage places are hard to deal with but I was relieved at the ease of the whole process, thanks to Kimberly! Will definitely use again.

Moving across the country and trying to figure out movers and storage has been overwhelming! Kim has been very patient and helpful. She is very knowledgeable and recommend several options to accommodate me. Thank you so much Kim!

Lorenzo and Al were great. They stayed later than needed when he didn't have to. Great customer service!!!

Great place staff seems a little lazy NO showing of the unit find it urself! Never had access to a restroom! Prefer a place where staff is more attentive and useful!!

Great storage space, good price, and awesome customer service. Nicole at the front desk was super helpful.

Awesome customer service! Thanks Kim And Katrina for helping me get the perfect unit for my stuff. It was a easy process!

Kim was awesome. Easy check in, easy check out. We didn’t have any issues while we used the storage unit. It’s well lit, clean, and in a great location.

Kim is super friendly and made our visit super easy she gave us the information we needed and was very knowledgeable. Great location, easy accessible units and excellent service.

I have rented a unit for 10 yrs moving from the Midwest. Kim, the client service rep is so helpful and kind. I was able to remove the last of my items and highly recommend this facility.

All my thanks to Kimberly who was very knowledgeable and for making it even easier after the online search and reservation confirmation!! Definitely recommend!! 👍

Really nice people that work here. I've had a unit for about 3 months and all of my visits have been good. The place is both secure and clean. The only opportunity for improvement would be to have more carts available at each entrance. I've had to walk the whole building trying to find one to use. It would be great if there was a better way to manage them. This doesn't take away this being a great climate controlled storage place.

Very easy and quick storage solution. I overestimated what I needed for my American adventure and packed waaaaay too much stuff! I got a small locker all set up and done within minutes. My belongings are now secure and I can pick them up whenever. Thank you Kimberley for your outstanding and friendly service.

Kim and lane 5 stars

Unit numbers are clear and very easy to read

Kimberly was friendly and 👌

I couldn’t figure out the lock and the young lady stopped to not only help me out, but to make sure I knew. Outstanding Customer Service!!!!!

Awesome and quick service! Kimberly was great to work with.

Kim was extremely kind and professional. She will take care of you!!!

Kimberly has excellent customer service and was really helpful and very knowledgeable of public storage services thanks Kim

Deborah is always nice and helpful. And Katrina was pleasant on my recent visit. Always nice to come by.

Clean, secure, and very affordable. I've had 5-6 storage units in the past 10 years and this is by far the best value. Expect friendly customer service from the employees and a clean and safe place to store your belongings. A+!

Exelente

Awesome and fast service, friendly and helpful. Recomendable 100%

I have had a storage unit for nearly four years here! I just wrapped up and moved out and Kimberly could not have been more helping in making my move smooth and easy. Moving is stressful enough and she helped me close this chapter on a happy note and I am so grateful. Great service! Thank you Kimberly!

Ive had good customer service with PUBLIC STORAGE. Kim is a wonderful customer service person. She has helped me a couple time with questions and issues. Keep up the good work Kim.

Great service, katrina helped move things along and covered our needs to get a unit for moving

Very friendly

Great service!!!

She is very friendly and provides excellent service. Provided me with best pricing options! Thank you Kim for you help!

Good service and I was able to get ground level, drive up unit. Kim was very efficient

The facility is clean. The staff is friendly and professional. Katrina was extremely helpful today with answering my questions on storage units. I recommend this location.

Extraordinary customer service, the best ever!!!

With all the stresses of moving, Katrina was extremely helpful! She had a sense of humor that was able to help brighten my day :)

I came in yesterday to get some things moved around in my new husbands storage unit. His crazy ex wife is demanding she get to keep his grandmothers decorative Jesus crucifixion plates...Anyway, Katrina was super kind and helpful. Friendly service with a smile. We will definitely recommend this storage facility to our friends!

I was very pleased with the customer service. Katrina was very helpful. She was knowledgeable and had an answer for all my questions.

Michael was very knowledgeable, helpful, and nice. I had a great experience renting my unit this evening. Thank you so much!

Kim was super patient and informative!

Katrina she was great and helpful thank you I recommended with her

Kim was great. Everything was very easy from beginning to end.

Clean... Easy access...

Great service!! No hassles!

Micheal helped me, very professional and knowledgeable. All in all a good experience. 4 outta 5 stars. Only complaint is them tricky doors! Lol.

I had my things here for several months and the facility was always clean and I never saw a single bug or rodent. Zaida was especially helpful and made my experience really all that much better. Thank you so much Zaida for being so helpful an patient!

I really appreciate the customer service there at Public Storage. Zaida the customer service rep that helped me was excellent and very professional. She took care of business. I've rented from them before and had no problems and so therefore I am a returning customer.

The team is just remarkable. I've been a customer for a couple of weeks while making a move. They have helped with all of my need even on a holiday. Thank you Zaida & Keith

They drilled through my $30 locks the day before my due date and CHARGED me $60 to open the locks to get to my storage unit. Not to mention they told me the WRONG DUE DATE. 1 star.

Hola muchas gracias por su apoyo y atención señora Zaida .por la cual le llame para poder hacer mi pago del storage y usted me dijo como hacerlo.gracias por su ayuda .bendiciones.

awesome room and great price

That first impression when you walk into the office tells you what type of place you'll be renting. The manager, Keith, smells and is wearing dirty khaki pants. When you drive through the gate, It's extremely difficult to get into the property with the city doing some kind of digging and dirt and cement chucks are on the drive way you cannot drive a truck through. From what I have seen and heard, it appears is not a safe storage facility for outside units. When I was moving in, a women told me not to move in here. She was robbed. She told me people were sleeping in their units. Pointed to a homeless camp outside next to the facility. There are some people renting outside parking spots. An SUV and a trailer were both broken into vandalized and robbed.

Zaida was super helpful in making sure I was getting enough storage space for what I needed, and she made sure I had supplies and was friendly and efficient. Thank you!

Customer service is amazing! Keith answered all questions, was super friendly and patient. Would definetly reccomend this storage facility !

Sean was extremely helpful and very informative and made me feel so comfortable and was fun to talk to.

Kimberly was very helpful on site. She explained everything clearly. The unit was very clean. I signed up. Keith was also offered excellent service.

Great Place to Rent space from. I always get great service here. Zaida is the best. She is very friendly and professional. Public Storage is lucky to have her. Exceptional customer service.

Zaida was AMAZING!!! she got me started, and made sure I had everything I needed. She was professional, but not at all stuffy, or snooty. A personality like hers is much needed in times like these. We have the exact space we need, with people we like!

Easy and safe acces

Great friendly service. Nice and accessible property. Lane helped me and he was great!

Nicole was very kind and helpful. Im verry satisfied :)

Nicole provided fast friendly service & setting up our new unit was a breeze.

Money hunger storage

Nicole was super helpful in assisting us in finding a unit and guiding us through the transaction! Will use again!

Nicole and Chloe were very helpful in showing us the property and answering all of our questions. The property was very clean and secure!

Nicole and Chloe do an excellent professional job of keeping our storage needs in tune. Great customer service and excellent professionalism.

Alex and Nicole very professional and welcoming. I would definitely make me come back and rent from them again.

Nicole was very helpful and explained everything to us with ease! She made us feel very welcome to a clean and friendly place to store our keepsakes!

Nicole & chloe are great help every step of the way love these guy

Nicole and Chloe were very nice and helpful and storage unit was very clean. Thank you

Nicole and Alex were very professional. The experience was wonderful thanks ladies

I found myself in a situation where I needed to move quickly and needed storage right away. From the 1st phone call all the way till I got the keys to the unit everyone was so friendly and so helpful!! They found me the perfect size and at the best price around (and I callled all of them). Chloe was super helpful, funny, friendly and gave me all the information I needed. As well as Nicole who was there to help with any questions I had and even the ones I had forgot to ask. They both made this a quick, easy and actually an enjoyable experience!! Super happy to know that while going through such a hard time in my life that my belongings will be safe and secure and that the people there are so willing to help.

Nicole was super helpful and professional. If you are needing a place to store your things go see Nicole!!

Visit public storage today. Very nice & clean facility. Thanks to the staff for being helpful. Lane & Alex & Nicole were great help.

Al and Erika are a great team,and were courteous and friendly!! It is a pleasure just to stop by periodically just to chat and say hello!! 4👍!! Everyone were a great help,in my termination of my unit&account> Thank you for your years of good service. Special thanks to Lane for handling the final visit. Best Wishes Always to Ya’ll!!

Thanks to Nicole, Lane, and Alex - my first time experience with public storage was smooth as can be. They were super helpful and knowledgeable. Keep up the great work you guys! I highly recommend this storage unit.

Very helpful and informative. Lane walked me through various aspects of the moving experience and streamlined the process. Should have done this sooner! I recommend this unit and Lane!

Nicole and Alex were very helpful and I appreciate all their help in getting me set up!!

Chloe was amazing and provided wonderful customer service!

I had my things stored here for about a month and a half. No complaints. The manager and all the employees I came across were always so nice & helpful.

Nicole was awesome at taking care of my storage needs. Thanks

Thanks Robin and Chloe.

Lane was helpful, informative and provided great service!🙏😊

Alex and Lane were very helpful. Made a reservation for a 5X5 but I really needed a 10X10. They were very informative and great customer service

Chloe was very helpful in getting my unit ready and set up!

Exceptional service and great deals! Thank you chloe and robin m

Me and my wife were on a time crunch and the unit wasnt safe. But robin and chloe got us in the right place with lots of options. Very professional! The deals were great and units are clean and easily accessible

Chloe and robin M. Did an amazing job fixing our reservation and went above and beyond when my reservation was a bad spot. Gave us exceptional service. I cant thank them enough for the fast service!

The staff at this facility (I worked with Chloe and Robin) were great! They got me set up with the right size unit in a friendly, efficient and quick manner. They were awesome.

Good location, reasonable pricing, excellent onsite staff.

Great location - Cynthia is very helpful and welcoming. We've rented two spaces from her now and would highly recommend the location. Always very clean!

The place is nice and clean, decent prices, and great staff. Cynthia and Robin were super nice.

Easy and convenient. Staff was always helpful. Cynthia took care of any problems i had right away!

Lane was great! He explained things very well, and gave great customer service!

I'd like to thank Cynthia she's nice and friendly

Clean helpful friendly

Great service with a smile and GREAT security. Thanks Cynthia!

Cynthia, long time customers

Cynthia and Tina were really good and helped us out after working hours. It was a really smooth process and everything went smoothly. Thanks for accommodating us after working hours.

Cynthia was great , informative and very helpful with locating the size of my storage to accommodate my needs . First time using a storage and everything went smooth with Cynthia.

Ive been with this Public storage for a couple of years and have had a good experience with the different property managers and employees. The units are very well maintained and customer issues are taken care of in a timely manner. Shout out to our new manager Cynthia and Sharon for their work. Thank you.

No hassle. Sharon and Cynthia took care of my needs quickly and expertly.

Cynthia & Sharon were friendly professional and to the point had a great experience in making a decision on storing my whole life. Thank you ladies for the great customer service.

Miss Gladys did an amazing job with assisting me with all I needed for my storage she was such a big help in this needed situation!! Thank you so much Miss Gladys

Nice staff , a little pushy with trying to get you to buy extra things at move in. Raised my rate almost 30% after being there a few months, called to inquire and basically they just say sorry nothing you can do but move out.

District Manager Christopher Pierce was a God send in helping my husband and I during an unfortunate event that happened with our unit.

Kimberly was extremely friendly and helpful! She met all of our storage needs and helped us find the appropriate size units. The property is super secure and always clean! I highly recommend this location.

The experience I had with Tina and Sharon today was excellent. They worked with me as they understood that I was transitioning into my new place. Would definitely store here again. Customer Service 10/10.

Emilio and Tina are the best,always willing to help with any issues we have,thx guys!!

Tina was exceptional today. Excellent customer service

Tina! You are amazing at your job!

I received excellent service during the utilization the space at this facility. Tina and Alex were very helpful with my closeout.

Kenia is awesome she help us and explain everything to us great personality.

Sharon and Tina are the best! They really went out of their way to help me.

Great customer service and thorough explanation, thanks Lane !

Sharon was great and really helpful!!!

Sharon has Great customer service.

Tina provided very pleasant and fabulous customer service ! She went above and beyond the average customer service employee, and after 52 years in retail mgmt and real estate sales, I know good customer service. The property is clean and we'll maintained. Will lease here again any time I need a facility.

When I walked in Sharen greeted with a big smile got me right in fixed up with what I needed. In and out in no time.

Tina & Emilio

Straight forward, easy experience. Big thanks to Tina and the team!

Tina and Emilio were the best! gave a 10/10 experience, very friendly and homey atmosphere.

Great friendly staff. Helped me out to pick the right unit for me. Thank you!

Emilio was awesome

Mr.Emilio did a great courtesy job and offered good service.

Emilio was great today! He helped me find the right locker that I needed!

Emilio has been great from the moment I first walked in the door. When I first rented my unit 5 months ago, he was very friendly and gladly showed me my new unit and answered all of my questions. He also always greets me when I see him while visiting my storage unit. Besides the customer service, the facility is very clean and I've never had an issue with my client controlled unit. They also have elevators and flat carts avalible to use on the property for free so you can easily load and unload your stuff. I can honestly say this has been the best storage unit I've ever had.

Very nice and very helpful. Kenya was great - incredibly knowledgeable and helped answer all my questions! Location is easy to access and has great features.

Thank you Mckenzie for staying late and helping out with my unit! I appreciate you a lot!

I went in and was immediately greeted by the 2 friendly people at the desk. Mackenzie took the time to walk me out to the unit so I could actually see it. Through out the whole process she was professional and answered every question for me. The prices were very reasonable and I would suggest this location to anyone looking for a storage unit.

Awesome customer service.

Hot outside, alrifht inside. Could use water fountains.

John is phenomenal; he's courteous, respectful, and a great salesman.

Worked with Emilio to setup the storage location. Pretty easy and painless! Thank You

People workong there are not aware of whats happening at Facilty or even know the layout of facility. Buildings are somewhat maintained and decently clean.

This place is awesome!!! Ms. Zaida, Kenya, and Emilio really made things so easy and fun. Feels like family. It is so great to have our things at such a great place

Kenya was awesome.