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Address

13675 N US Highway 183
Austin, TX 78750

Phone

512-634-8991

512-634-8991

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

512-634-8991

512-634-8991

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    3.5'x5'
    Online only price
    $ 19/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 3.5'x5'
    • Climate Controlled
    • Upstairs/stairs
    $ 19 /mo $ 25
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 21 /mo $ 28
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Public Storage App Promo - Desktop
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    5'x5'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 23 /mo $ 31
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    3.5'x7.5'
    Online only price
    $ 25/mo
    Online only price
    $1 first month rent
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    Small 3.5'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 25 /mo $ 33
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x7.5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x7.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29 /mo $ 38
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    3.5'x12.5'
    Online only price
    $ 30/mo
    Online only price
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    Small 3.5'x12.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 30 /mo $ 40
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    + one-time $29 admin fee
    1 unit left!
    Limited availability

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    5'x10'
    Online only price
    $ 30/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 30 /mo $ 40
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

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    5'x10'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41 /mo $ 55
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x10'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 42 /mo $ 56
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    7.5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
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    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 57 /mo $ 76
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    7.5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
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    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 59 /mo $ 78
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
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    Medium 10'x10'
    • Climate Controlled
    • Upstairs/stairs
    $ 64 /mo $ 85
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 64 /mo $ 85
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x7.5'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 65 /mo $ 86
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 66 /mo $ 88
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 89/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 89 /mo $ 119
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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    10'x15'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 103 /mo $ 137
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 116/mo
    Online only price
    $1 first month rent
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 116 /mo $ 154
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 129/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 129 /mo $ 172
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x16'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x16'
    • Climate Controlled
    • Upstairs/stairs
    $ 130 /mo $ 173
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x25'
    Online only price
    $ 169/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 169 /mo $ 225
    Online only price
    + one-time $29 admin fee
    2nd Month Free

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    10'x20'
    Online only price
    $ 171/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 171 /mo $ 228
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x20'
    Online only price
    $ 179/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 179 /mo $ 238
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x20'
    Online only price
    $ 183/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • 24 Hour access
    $ 183 /mo $ 244
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x30'
    Online only price
    $ 196/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 196 /mo $ 261
    Online only price
    + one-time $29 admin fee
    2nd Month Free

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    10'x30'
    Online only price
    $ 221/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 221 /mo $ 295
    Online only price
    + one-time $29 admin fee
    2nd Month Free

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    12'x30'
    Online only price
    $ 347/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 347 /mo $ 463
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Austin Storage Units On Highway 183 Near Highway 45

This Austin Public Storage sits on the east side of Highway 183 just south of the intersection with State Highway 45, providing a convenient self storage option to customers on the north side of town.
Just across the highway from the Austin Aquarium, this is a great storage spot for folks near Jollyville, Anderson Mill, Village Oaks, Springwoods and the surrounding neighborhoods.
If a big day of shopping at nearby Lakeline Mall means it's time to swap out seasonal wardrobes at home, unload an entire closet into a 5x10 storage unit with plenty of room for bulky coats, jackets and a growing shoe collection.
For locals who enjoy heading out to Lake Travis, a 10x15 storage unit at this location is a great place to keep all of the outdoor essentials, including boating equipment, fishing gear or diving gear.
Families near Westwood High School can use a 10x25 storage unit to hold onto old bedroom furniture, including mattresses, bed frames, dressers and night stands, as well as household appliances like refrigerators, washers and dryers.
Customers can choose from indoor storage units, outdoor storage units and climate controlled storage units in several different sizes to fit anything from a few boxes of books to the contents of an entire five-bedroom home.
This property also features the option of vehicle storage for customers looking to store a car, truck, motorcycle, SUV or ATV.
Texas pride runs deep in Austin and Public Storage is proud to offer cheap storage units and exceptional service to customers throughout the state capital.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 655)

October 3, 2024
Google Public Storage A. LuisDiaz (iiAdiluBB)
Very nice and helpful staff. Best public storage ever
October 3, 2024
Google Public Storage Waleed Abdel Ghany
Smooth and easy service. I get exactly what I needed.
October 2, 2024
Google Public Storage Jose vasquez
Jenn good costumer’s service
September 28, 2024
Google Public Storage Albert Skells
Mason was ready to help my son and I with our storage unit, great service
September 23, 2024
Google Public Storage Jerry Rogers
Thank you Mason. He is waiting for us to drive an hour out of town, when he could be going home . He's been so kind and helpful. Thank you Mason. We would recommend you anytime
September 23, 2024
Google Public Storage Michael
Really bad service. Never again.Dont go there. Very bad neighborhood, as well. Your belongings are not safe, they have added fees that are not worth it. Laura is very disrespectful to customers. This is what happens when you don't stay in school.
September 18, 2024
Google Public Storage Harrel Sharrick
Jenn was very helpful and very knowledgeable, would work with her again.
September 10, 2024
Google Public Storage marc swendner
Jenn was beyond helpful and by far has the best energy of anyone I’ve worked with today
September 10, 2024
Google Public Storage Michelle Tam
Jenn is a BOSSS! Helped with questions I didn’t know to ask. Very personable flexible and helped me save money and get a better unit! Thank you
August 18, 2024
Google Public Storage kevin berglund
Back on Oct.1, 2023 I realized rather late that I should have rented a storage unit when I was checking into the nearby Extended Stay motel. Lori at Public Storage set me up real nice. It was such a relief. Thanks and sorry for the delayed review. Just found my code with your name on it in my wallet. You were great Lori.
August 14, 2024
Google Public Storage Marianne
I worked with Jenn and Ron today when I went into Public Storage to update my records and sign a new Rental Agreement. Jenn and I spoke previously on the phone. Jenn followed through on everything she said she would do and she was a pleasure to work with. Ron was equally attentive. They made me feel like a valued client.
August 7, 2024
Google Public Storage Latonya Colmon
August 6, 2024
Google Public Storage Diane Biondi
Olga was very kind and Trina hugged me months ago when I was at lowest. These people really care! Thanks for your support, always!
August 5, 2024
Google Public Storage Palena Banks
Jenn, andy and Alex were super helpful
August 5, 2024
Google Public Storage Frank Harper
Jenn and Andy have been very helpful.
August 4, 2024
Google Public Storage Ilan Ramrez
Andy and Jenn were super helpful when I went to pick up my unit.
July 18, 2024
Google Public Storage Lindsey Loanna
I just spoke to a guy over the phone and he was the rudest person I have ever spoken to. I only called to ask why my bill is doubled but he almost yelled at me telling me that sometimes they can just decide to raise the rent at you. He never asked for my name of unit number and hang up on me !! I was in Shock…I called back and Lady named Trina was nice and professional and explained things more it didn’t even take her 3 mins to be nice but whoever I spoke with today 7/18 at 1:41 pm I think you have the wrong Job.
July 16, 2024
Google Public Storage Martin Zamora
I am extremely satisfied with this property. I received a very clean storage unit and their continued use of covid procedures to lease a unit as "e-rental" really made my day. I did have some issues, of my own confusion, that I met with Lori, the property manager. Let me tell you. She was one big smile and very helpful. She walked me through my confusion. If you really want a great place to store your belongings, choose this location. Lori is phenom. Thank you Lori!
July 7, 2024
Google Public Storage rora r
Visited my unit for the first time, and when I locked up using the $20 provided lock, the key got stuck and wouldn't turn or come out. The key broke off in the lock making it inaccessible. Visited the office the next day, but did not get a resolution. The staff were apologetic, but unhelpful. They said it takes up to 30 days for someone to come out to remove the lock, or I could hire a locksmith for $100. When filling out the paperwork to request lock removal, they would not accept the request without an additional $20 charge for another one of their locks. I initially got the unit to help me move out by week's end, but I can't get access for another 3-4 weeks from now. Worst rental storage unit experience I've ever had.
June 27, 2024
Google Public Storage Sabri Paredes
Ms Trena is amazing she helped me get a bigger unit was fast and very helpful caring an outgoing personality she amazing yall
June 27, 2024
Google Public Storage erica pozmantier
Trena is amazing! Always so nice and helpful. My belongs were always safe! Best storage units ever!
June 27, 2024
Google Public Storage David Ortiz
Trena was such a help and blessing to me. I have been going through some troubled times and she put me at ease and made me feel theirs always a purpose to our life and needs and to not give up hope. She made it easy for me to get my rental so I can put my belongings in....she's God sent in my eye! God bless her! David ortiz
June 6, 2024
Google Public Storage Maureen Oyiriaru
The managers Trina, Ron, & Tami at this location are phenomenal! They went above and beyond to make sure we had the unit we needed and the information to ensure we settle in great! If you need a unit, come to this location!!
June 5, 2024
Google Public Storage Aysha Johnson
Such a great experience! Trena and Tami were so helpful and sweet. The process was straight forward and easy, I was in and out. Thank You Ladies!
June 4, 2024
Google Public Storage Luis Granados
Good attention and good service from the people who attended me, very friendly and attentive. 100% recommendations to Tami and Trina for their help
June 4, 2024
Google Public Storage luisana lugo
Excellent service, today I hired a space to store my things around the house and everything was great! I thank Tami and Trena for their attention
May 30, 2024
Google Public Storage Bhushan Desam
The people managing this location makes it great esp., I appreciate Trena’s help when I was having few issues with my access and billing. She immediately resolved those for me and was very kind. I used several storage places before but the whole process was very smooth. I would definitely come back whenever I need storage services.
May 30, 2024
Google Public Storage Austins Finest (Austins Finest Janitorial)
Alex and Trena were so helpful to me. Such an easy process to setup. The unit was very clean too.
May 29, 2024
Google Public Storage Devid Deleon
Excellent customer service by Trena go see her. She will take care of you
May 26, 2024
Google Public Storage Juliana Flores
Lori and Dawn have been super helpful! They truly know the meaning of excellent customer service and have both gone above and beyond to help me out.
May 24, 2024
Google Public Storage Abigail Castro
Patric, Trena & Tammy we’re so sweet! I had a great experience here. They gave me really useful tips that otherwise didn’t have to share. It shows their kindness and appreciation for their occupation. I would definitely recommend. Give them a try!
May 18, 2024
Google Public Storage Miranda Burge
I have had a unit at this location since 2018. They have raised my rent and lowered it (ups and downs) too many times to remember. The latest was about 5 months ago when it was raised from about $130 to $165, then two months ago was lowered to $135/month. All changes, no warning. I went to this Public Storage location today because I could save HALF of current rate just by moving out of my storage unit I had been in since 2018 and into the unit right next door!! I live in Houston right now. So I asked them why this was necessary and why the rate on my current unit just be dropped back down. I even called corporate many times. (Which may be the reason for the whole $30ish dollar rent decrease). They didn’t care. I lost my job and my car and really would not been able to make this trip if not for the kindness of my fantastic parents. (Yes, I explained all of this to Public Storage every time I called.) They cared not. Fine. It’s a business. That is how they are choosing to make more money. My unit is “climate controlled”. When I have been in that building to get some things from my unit over the years, it has always been nicely controlled, temperature and humidity wise. I opened my storage unit and started going through some of my boxes. MOLD EVERYWHERE!!!! It was hotter than I’ve ever experienced in the building. It may now be about 1 or 1.5 years since I last went into my unit. I was very upset about there being MOLD covering cherished items that my Grandparents left me when they passed and other treasures I own for my next chapter in life. Furniture, clothes had dead bugs stuck to them, purses that I owned not for price or prestige, but for memories and the support for the local Austin artists who made them, and as mentioned items passed down to me from previous generations of family members. I went to the office to speak with the manager. I told him what I had found, etc. He no help whatsoever. He told me it IS climate controlled and the air is at 85. He told me there wasn’t anything to be done when it “is 90 degrees out”. (?????😳😳😳?????) I asked him why the temperature outside matters. Even when it reaches 114 degrees a climate controlled unit is rented for the purpose of keeping items in units safe. I guess keeping the temperature 5 degrees below whatever the temp is outside is acceptable to them and they don’t care about people’s belongings getting destroyed.
May 17, 2024
Google Public Storage Leslie Acal
Emilio was amazing and answered all of my questions made my experience very easy and was very patient with me and all of my question I appreciate that ! -Irma Aranda
May 4, 2024
Google Public Storage Albartina Mitchell-Subber
Trena is awesome and very welcoming. I was able to get a bigger unit for a lower price and keep my lock.
April 30, 2024
Google Public Storage spunky cat
Trena helped me get my situation resolved so quickly on my lunch break. Trena knows her stuff so if you need someone who to help you, find her.
April 27, 2024
Google Public Storage Romilio Perez
April 23, 2024
Google Public Storage Victor Arredondo
Austin buyer se sas gratis se has 3 other customers and customer service is 10 thank You Trena
April 17, 2024
Google Public Storage Carol Huber
Trena is absolutely fantastic! Extremely helpful and efficient. And a lovely person. She makes this location a great choice.
April 16, 2024
Google Public Storage Ray Salazar
Trena was very helpful I recommend this facility to anyone....
April 16, 2024
Google Public Storage Lisa Duarte
Trina is a very well trained customer servise she is a good person to work with yall company
April 11, 2024
Google Public Storage Amber Samonek
Trena and Toya are fantastic! Both super helpful with all of the questions that I had and eager to help!
April 11, 2024
Google Public Storage A C
Trena and Toya are very fast and attentive and made me feel straight at home. Thanks ladies!!!
March 29, 2024
Google Public Storage justice hines
I rented a storage at this location and Emilio and Alex were very helpful and had great customer service. Emilio keep a conversation going with us and made us laugh while we checked it and it was a all around good experience.
March 28, 2024
Google Public Storage Kyle Mitchell
Trena is awesome! Great service and deal. Highly recommend this Public Storage!
March 28, 2024
Google Public Storage M Davis Clarke
Trena is awesome, with great customer service and she builds great relationships with the people with whom she interacts with. She gave detailed explanations about the unis we inquired about and helped us in making decisions on what we needed. I would DEFINITELY recommend working with Trena again 😊
March 28, 2024
Google Public Storage Chris
One of the best places in cleanest facilities. I have seen in this industry. Great and safe place to store your stuff. Climate controlled is always a must. Come see Trena More than just a friendly face. Instant friendship.
March 26, 2024
Google Public Storage Katherine Strain
The property managers here have always been so helpful over the several years i have had units at this location. My last couple of times being at my units Trena has been the manager on duty and she took the time to answer the questions I had and met me with kindness and willingness to answer all my questions. Thank you Trena!!!
March 9, 2024
Google Public Storage Jennifer Jones
March 8th, I drove up here with 3 heavy and huge bags of winter things and hauled it to the door and the doors will not open. It is very dark here, none of the outside lights have worked in 6 months at least. Sigh. Not okay. They need more than one entrance here.
March 6, 2024
Google Public Storage DAVE C.
If you're looking for storage, this is the location. Ask for Trena. Very helpful and is willing to re-adjust rate after rate increase notice. EXCELLENT SERVICE and highly recommended. Thank you Trena!!
February 27, 2024
Google Public Storage Allen Schultz
We have had several different units at this location, with good customer service and always willing to help. Trena is very helpful always.
December 18, 2023
Google Public Storage Trey C
First - I have had an indoor climate-controlled 10x8 unit here for over two years: PROS: 1) Easy access to the unit through three keypads before I reach the 2nd floor where my unit is located 2) Trena is very helpful and understanding CONS: 1) I started paying $110 monthly - now, just over two years later, my rent has gone up more than 50% to $167/month!!! 2) about one year ago, they deactivated the back exit gate - I am assuming due to the large numbers of homeless folks who encamp near and outside adjacent to the property 3) You only have access to the property between 6am and 9pm - that doesn't seem very accommodating to me - should be 24-7 access, IMHO at these rental prices 4) My unit was broken into between November 4th and December 8th - Public Storage did not notify me and when I discovered that my unit had been pilfered, I went to the front desk and the management was not very open about the incident. They told me to file a police department report. Bottom line, don't store anything of value in your unit, and don't get lulled into a false sense of security that your stuff is safe. I will be looking for a different unit soon.
December 17, 2023
Google Public Storage Dianna Marie
*Do not* rent from this facility. My unit was broken into at some point over the last month. They are aware of break ins happening (for over a week now, the front desk staff told me!) & have done NOTHING about it. The cameras in the back building have been spray painted over (again, something they are aware of & have done nothing about) so there is no security footage to look back on. They are still renting units to people & not telling them about this. Despicable.
December 11, 2023
Google Public Storage p b
Great staff! Dawn was very friendly and able to show us the unit type we were interested in and answer all our questions. Was the type of customer service that creates happy, loyal customers.
November 28, 2023
Google Public Storage Godswealth Chidi
I met Trena at my first visit and guess what, she was amazing. Has all the patients guiding me through and I do recommend everyone to give this Public Storage location a trial. Thank you Trena
November 28, 2023
Google Public Storage Heather C.
The climate controlled building is great! The lights are automatic. There are three strong moving carts available for use. And there is double security on the building: you must enter your code to open the outer and inner doors.
November 25, 2023
Google Public Storage Daniel Hudson
Trena was very nice and helpful, she took care of everything in a fast and virtuous manner.
November 22, 2023
Google Public Storage Theresa Hall
Trena was extremely friendly, knowledgeable, caring and kind! She is an asset to the Public Storage Company! Thank you!!
November 16, 2023
Google Public Storage Taylor Davis
My experience with Mrs. Trena, was absolutely a blessing! She listened to me, made sure she answered all of my questions, helped me in more ways than I expected, and even blessed me. She needs a raise and a celebration for being an amazing staff. Thank you so much!
November 9, 2023
Google Public Storage Lee Nelson
Good experience, employees are professional and helpful especially Trena.
November 5, 2023
Google Public Storage Justin Go
Facility is always working when we need it and looks to be maintained well. Only knock I’ll give it is the main indoor unit almost never has any carts. Super frustrating.
October 29, 2023
Google Public Storage Assel Kh.
Be ready for many hidden fees for EVERYTHING. 25$ for locks, 15$ obligatory insurance, $$$ registration fee and many others, if you move out at 1 of November you must pay for the whole month. According to the contract you must inform 60 day prior even if your contract is month to month.
October 28, 2023
Google Public Storage Nancy Crawford
Rude guy.
October 26, 2023
Google Public Storage S K
October 24, 2023
Google Public Storage daniel graves
Trina was proactive and very extremely helpful. Very professional and friendly!
October 24, 2023
Google Public Storage Faith Brown
Trena has been the best, she turned my worst moving experience to a smooth transition with one just kind gesture and that is something I will never forget! Thank you so much
October 24, 2023
Google Public Storage M. E
TRENA WAS GREAT, ASSISTED ME WITH EVERYTHING I NEEDED WITH GETTING A UNIT!! TRENA made our experience 1000xs easier!!!!!
October 20, 2023
Google Public Storage Angie Silcox
Trina and Andrea were both very friendly and helpful. Clean facility. Warm and inviting.
October 20, 2023
Google Public Storage Adarion Connor
Very helpful
October 19, 2023
Google Public Storage melissa lane
Trena and Andrea are super nice and helpful! Best storage place I've ever rented from to date!
October 19, 2023
Google Public Storage Lety Anzaldua
GREAT CUSTOMER SERVICE! Young lady by the name of Trena was awesome! Took time to show me units & pricing, with no rush or pressure. THANK YOU TRENA
October 14, 2023
Google Public Storage Scott Woosley
Trena was an absolute darling to do business with. Thank you.
October 5, 2023
Google Public Storage Cameron Canady
Trena was extremely helpful when I showed up to look at a storage unit. I highly recommend this location if you’re looking in the area and want to be in good hands! I got another one and it’s perfect for my move.
September 28, 2023
Google Public Storage Lorena Stewart
Trana was really kind to me at the victor location
September 19, 2023
Google Public Storage chase ayres
Trena is amazing! Helpful in every way possible and very pleasant to speak with!
August 24, 2023
Google Public Storage Charles Williams
Such a awesome experience every time I see her. I appreciate you
August 23, 2023
Google Public Storage Frankie Mejias
Working with Trena at this location was a blessed experience. Her professional representation for the Public storage orientation was by far above and beyond what one could potentially expect. Helpful, well-informed, and was able to give guidance with offered support. Recommend working with Trena at this location over and over again. God bless and stay cool!
August 23, 2023
Google Public Storage Melodi Wells
Trena was so helpful!
August 15, 2023
Google Public Storage natasha dome
Today I was moving out of my storage. Trena helped me she nice and polite. She acknowledged me when I walked in even though she was on the phone. Over all good experience with this storage facility.
August 12, 2023
Google Public Storage Armando Abundis
Trena was very helpful thats why i came back the second time around. Shes a keeper. Thanks again Trena
August 8, 2023
Google Public Storage Jerrald Thompson
Trena was very kind and very helpful.
August 3, 2023
Google Public Storage Moriah Horner
They've been incredibly accommodating as I've coordinated a moving pod to be delivered and unloaded into my unit. They were always in touch and communicated very well - highly recommend!
July 31, 2023
Google Public Storage Chevelle Morgan
Lori and Shai
July 28, 2023
Google Public Storage Eric Stigler
The employee that helped us here, Trena, was super helpful and professional.
July 26, 2023
Google Public Storage Odell Reed
Absolutely amazing facility as well as guest service! Trena, and Dawn were both great. Dawn was an angel and Trena went above and beyond to see sure that we were satisfied. God sent!
July 26, 2023
Google Public Storage Jen
Trena was awesome!!!!!
July 16, 2023
Google Public Storage Jerry Lattig
Good clean place
July 11, 2023
Google Public Storage Matt Rifley
DON'T DO IT . We have 3 units here and they ALL GOT BROKEN INTO. They never told us but let the door just be broken so anybody could access our stuff. We originally got all 3 units at the same exact time but somehow they All had different rates over time and are paying over 3x what we originally contracted. The staff doesn't care, cameras don't work and cops won't do anything, even with finger prints and shoe prints (they stepped on a black case we had, very distinct shoe impressions). ONE of the richest companies in the world and they don't care about you. Don't let the fresh coat of paint fool you. It isn't a safe place for your valuables. Also- the 3rd floor is hot as hell and it took over 2 years for them to fix the light above our units, (even though we constantly asked them to fix it) so we were always in a dark place to access our storage units.
July 5, 2023
Google Public Storage Diana Jean Harris
Wow!!! Special thanks to Jen and Trina for their outstanding help and support w//my long distance move. In addition to pricing, their customer support is truly the best. Go for it…
June 30, 2023
Google Public Storage Chad Seger
This place is awesome! (I know it's just a storage facility - but I stick by that assessment.) We had a very hectic move and ended up needing 3 units here. The manager is AMAZING when it comes to customer service and the place is always kept in great shape. Highly recommend!
June 24, 2023
Google Public Storage known user
Great service very nice staff
June 24, 2023
Google Public Storage Samuel Truthseeker
Great customer service. Dawn is competent, helpful, and hilarious. Which, after all the stress of moving is a welcome relief. And, she keeps the units and bathrooms super clean. We really appreciate this storage facility and will use them for all our storage in the future.
June 19, 2023
Google Public Storage Rachypoo Reynolds
First time renting a space with Public Storage and Lori the GM was very nice and made the process easy!
June 17, 2023
Google Public Storage Leaf Gutters
We came by to see if they needed gutters cleaned and got a conversation out of it. Thanks Trena go see her
June 17, 2023
Google Public Storage Mohammad Erabi
Awesome customer service and friendly. Go see Trena she will get you taken care of
June 17, 2023
Google Public Storage Leaf Gutters
Excellent customer service and support. Very friendly and i appreciate Teena showing key my unit and how everything works. Great asset to the company.
June 9, 2023
Google Public Storage Trey Marshall
Trena was great
June 2, 2023
Google Public Storage Andrii Pavliak
Lori and Tasha very nice, kind and professional ladies. All procedures was done easy and fast.
June 2, 2023
Google Public Storage Shalom Hennigan
I had a great experience at this Public Storage. Easy access and secure. The customer service in the whole process was wonderful from the time I opened my account forward. Trina was very helpful and on top of everything.
June 1, 2023
Google Public Storage William Garza
Good costumer survice
May 31, 2023
Google Public Storage Jose
Trena was awesome and knows what she is doing. I appreciate her customer service and conversation. Go see her for your storage needs
May 30, 2023
Google Public Storage Nikia Washington
Ms. Trena was very helpful and nice. I do recommend this location for your storage needs!
May 29, 2023
Google Public Storage Bart Bratcher
The staff was friendly, patient with me, very and helpful. Great staff!
May 26, 2023
Google Public Storage Maggie MA
Trena and Mrs. Nan provided me a very good service. They are nice and friendly and do their job efficiently. Good experience with Public Storage.
May 24, 2023
Google Public Storage Kristin DeLeon
Rented a unit online very fast easy and affordable, Ms. Trena was very sweet and answered all my questions. Thank you public storage!!
May 23, 2023
Google Public Storage Rose Lopez
Amazing customer service and experience!! Trena was helpful and a joy to work with. Great prices and super easy location. I highly recommend this location.
May 22, 2023
Google Public Storage Texas Texas
Came in and got a unit today Tasha was very helpful
May 19, 2023
Google Public Storage TyMarcus Thompson
Dawn was extremely helpful
May 19, 2023
Google Public Storage Amber Bohanon
Dawn just started her and she’s already a pro! Trena is fantastic too!!
May 14, 2023
Google Public Storage T H
I came up here 2 weeks ago, but I couldn't review because the day was so frustrating. It was a Sunday. Lori was on staff. Lori worked her butt off. My access code didn't work initially. Then I couldn't find my locker. Then my lock wasn't good and needed to be exchanged. It took me 3 hours to get one tabletop stored secured in this space. And it was hot as hades. My long waits for fixes were because Lori was the only one on staff. Clearly, she was getting lockers ready, helping other people, and taking lunch. It definitely made me feel bad about asking for a same-day locker. Lori is a 10/10, she was patient, kind, and a worker bee, definitely recommend. I hope that it isn't a common practice to have one person working alone. If so, whatever they're getting paid needs to be more.
May 4, 2023
Google Public Storage Nikki Kenney
I wasn’t real thrilled about having to get a storage unit in the first place but life happens. I will say however I am very grateful that I chose public storage, Trina is very knowledgeable and extremely helpful with any questions I’ve ever had. I would recommend public storage for any of your storage needs.
May 3, 2023
Google Public Storage Glenda Loving
Mrs Trena is good at what she does. She is very helpful. And Knowledegable. I have a unit at another location and I like to come here to pay because of her.
April 28, 2023
Google Public Storage Theresa De La Garza
Trina was very helpful and friendly. She's very knowledgeable! I'm glad I came to this storage.
April 27, 2023
Google Public Storage Joshua Perez
Trena Williams very good customer service 👏 👌 👍
April 26, 2023
Google Public Storage Ashley Gallegos
Trena was such great help with helping me locate my unit and showing me all the ins and outs of the app!! Highly recommend this facility, if you were looking for storage in the Austin Cedar Park, Area
April 14, 2023
Google Public Storage Michael
Best place I received for storage. Trena was so helpful and made sure I had everything I needed taken care of. I recommend this place if you are looking for storage!
April 4, 2023
Google Public Storage Tod Davis
Today I have had the Pleasure of Meeting With and HELPED In-Turned to be the MOST IMPORTANT and Knowledgeable Resonings for the SERVICES NEEDED She Is a Intelligent woman who's KNOWLEDGE is UNBOUNDABLE TRUST - HONORE THY SELF WE NEED MORE PEOPLE IN SERVICES WITH THAT KNOWLEDGE!!! THANK YOU TRENA
March 31, 2023
Google Public Storage Esmeralda Guerrero
Staff here is extra helpful and does above and beyond customer service. The manager here is super sweet and helped thru my time of need
March 31, 2023
Google Public Storage Aaron Deliz
Trena she give good service thank you
March 31, 2023
Google Public Storage Glenn D Soard Jr
Trena was very helpful and very polite excellent customer service
March 30, 2023
Google Public Storage THE CARBONS
Trena was the greatest service representative you could ask for. Polite, positive, and able to multi-task like I've never seen. Great job.
March 29, 2023
Google Public Storage I SM v Boards
Trina help me so much it was such a help
March 28, 2023
Google Public Storage Delphine Lee
Paul was the person that assisted me. Friendly, Outgoing, Knowledgeable and all the things to make a new client feel like “I” was his only customer today. Thank you for having Paul as a Team Player. Delphine Lee
March 28, 2023
Google Public Storage Carlos Gonzalez
Trina and paul ,very helpful people and amazing customer service
March 26, 2023
Google Public Storage Martha Montz
Trina, is very professional. Friendly and makes things right. Got charged more without notice, and she called me to let me know she had fixed the error. Thank you Trina!
March 23, 2023
Google Public Storage Daniel S
Been here for a good bit. Had many other units but the staffing here is second to none. Ms. Trina is absolutely an angel and has bent over backwards to help me in certain situations way more than she should have. Ms. Lori, Tasha, Tall Paul are amazing as well!! If it wasn't for a move id prob be here for life!!!!
March 23, 2023
Google Public Storage Miranda Bloom
I shared a unit at this location with my abusive boyfriend who attacked me while we were at the facility. I had to call the police for protection to get my things out of the shared unit and into a unit I rented in my own. The district manager cancelled my lease without a refund stating I had been involved in a situation that caused property damage, I called and sent several emails without a single response. My ex still has a unit at that location. I was attacked and then punished by the management meanwhile the perpetrator carried on like nothing happened. Do not give this company your business.
March 23, 2023
Google Public Storage Brannon Schuster
Management is very friendly and very helpful!! Thank you Trena!!
March 23, 2023
Google Public Storage Trent Kaiser
Trena was very helpful and knowledgeable on my storage needs
March 20, 2023
Google Public Storage Gary Huber
Great friendly staff at this location. Tasha was extremely helpful! I had a billing issue and she helped me get it resolved and then followed up later to make sure it was.
March 10, 2023
Google Public Storage Ryan Jacobs
Trash. Broken into and rent raised
March 8, 2023
Google Public Storage Christian McBride
Had an issue and mentioned to management, they were quick to respond and super helpful! Trinity and Kizzy took care of the problem as soon as I brought it up, highly recommend.
March 5, 2023
Google Public Storage Lauryn B
amazing
February 28, 2023
Google Public Storage RETROXPRESS THRIFT
Great customer service, easy and fast response! WOW I can’t believe how good this place is! Trena and nattlie were amazing
February 23, 2023
Google Public Storage Saul Francis Gloria
Victoria and Nattalie and Trina
February 22, 2023
Google Public Storage Cailynn Butler
Trina was absolutely amazing! She was very quick to get everything set up and ready for me to move into my unit!
February 18, 2023
Google Public Storage 14McKiernanS
Good people make the difference
February 12, 2023
Google Public Storage King KeShaun
Lori was extremely helpful
February 10, 2023
Google Public Storage xavier manor
Amazing staff!!! Especially Megan and Trina they really helped me quickly and also had amazing attitude.
February 10, 2023
Google Public Storage Isabella Martinez
AMAZING SERVICE!! By Trina and Megan !!!! Thank y’all
January 20, 2023
Google Public Storage David Reed
Trena was amazing. She made there whole process easy and pleasant. Thank you.
January 12, 2023
Google Public Storage josh burns
Great customer service all around good experience
January 10, 2023
Google Public Storage Irene A Muzet
Trena and Rich are great help for this old lady, learning the app! Thanks!
December 27, 2022
Google Public Storage daniele gardner
I had a HORRIBLE experience. They kept raising the prices on me and ultimate ended up paying 4X what I initially signed up for. I kept the storage for 9 months. They threaten to sell your stuff with no negation for arranged payment after 2 months. When I needed a few days to pay on the 9th month they sold my things with my engagement ring inside.
December 17, 2022
Google Public Storage Tyjee Franklin
Best storage unit around, Amazing staff, Amazing prices, I highly recommend if your looking for a friendly storage unit. I was at a different place before and I am glad I switched to public storage. 10/10 everything
December 9, 2022
Google Public Storage Wendy Franck
Trena is was so great thanks for everything 😊😊😊 I recommend 100 💯 . Love it 😊 she so she so suit , thanks thanks for the helps . And storage they are so big 🙂
November 18, 2022
Google Public Storage Dara Hopp
Storing your things in a box or coming to retrieve some of your things from a box has always been a stressful and depressing activity. The staff at this Public Storage especially Trena, are friendly and professional and helpful and made/make the whole process almost enjoyable! Thank you!
November 13, 2022
Google Public Storage Ernesto Prado
Lori & Tasha were outstanding. Very kind and very helpful. Also, Trena was great! She didn't give up on me even after I accidentally missed my original appointment. You have very nice & helpful folks working with your team! E.P.
November 9, 2022
Google Public Storage Amy D. Knight
I came in today and paid my storage and Mrs Trena is awesome and so loving that I appreciate her. Even in her training Aiden she was still taking care of business 🙂. She is awesome and I love her 🤩 she is a keeper
November 5, 2022
Google Public Storage Robert Jones
Trena was very delightful n helpful she's definitely an asset to have on your team
October 6, 2022
Google Public Storage Absolute Maintenance Services LLC
So I needed a storage for my stuff. I walked in and was greeted right away . Trina was very helpful and also showed me around. She was very nice and knew just what size of storage I needed. I'm glad I decided to rent here. Plus is that it's climate controlled and clean. Thanks Trina!!!
October 5, 2022
Google Public Storage Julie Blaylock
Trena is the QUEEN 👑. She was so pleasant to deal with when signing up, giving all the necessary information and helping me with any questions I might have. She's been a pleasure to work with and excellent customer service. I am so happy with Public Storage because of employees like Trena!
September 27, 2022
Google Public Storage D Rojo
Terrible service. This office refuses to honor the terms of their own rental agreements and tacks on an additional charge for a lock. The contract states you can return the unused lock for a refund within 30 days but they refused the return claiming it must be returned on the first day of rental. They refuse to abide by their own policies. Also, it's impossible to contact them by phone during office hours. Stay away
September 22, 2022
Google Public Storage Neyri Anderson
I just got a unit with them, Trena and Tasha are so helpful and friendly! Thank you so much !!
September 20, 2022
Google Public Storage Emily Laxton
Been using this place for years. Great experience and customer service. Love Trena!
September 12, 2022
Google Public Storage Nicole Cruz
September 11, 2022
Google Public Storage Krystal Dalton
I rented storage space from this location for three years and I not once had a issue. Trena, lovi, and Natalie have always gone above and beyond making sure the facility was always clean and safe. Those three ladies are super sweet and if I ever need storage space again in north Austin I would not hesitate to rent from their facility again.
September 9, 2022
Google Public Storage Larry Peterson
Trena is Best do her job for help thanks to her so much blessed
September 9, 2022
Google Public Storage Nina Vasquez
Awesome Service & Friendly Staff! Trena Got It Going!! Love Her Friendly Vibe!! I Have Been Renting Here For A Few Months & I Always Run Into Her Here & There. She Is Very Kind & Always Welcoming. Thank You Trena For You Great Service !
September 9, 2022
Google Public Storage Lexi Rain
Trena that works at this property is the best! Very helpful, always a smooth process when i get to this location!
September 3, 2022
Google Public Storage Yadi Soriano
These ladies were angels on what could've been a very bad day. Trena, Nattie and Lori out did themselves with their customer service and their Godly kindness. They took the time to hear me out in my situation and quickly helped me. I will be forever grateful!
August 30, 2022
Google Public Storage Ricardo Piron
Great service with Trena
August 27, 2022
Google Public Storage Ryan H
They’ve got a great team of folks running the facility these days. I always feel safe on the premises and the office folks are very accommodating and helpful.
August 11, 2022
Google Public Storage Kenja Anthony
August 8, 2022
Google Public Storage Raleigh1pup Jones
This place is great, easy access,, no shady characters hanging around. Trina the manager is super helpful, always has a smile on her face. The location is perfect too, I had a unit in south Austin that was inconvenient for me with my new job. So glad I was able to get a unit here.
July 31, 2022
Google Public Storage Morgan Cooper
Trena helped me and she was great! The unit was clean and I felt safe leaving my stuff here. They have carts for people to use during office hours which is really helpful.
July 14, 2022
Google Public Storage Jessica Olson
I rented a unit for almost 2 years here while I decided to travel during the pandemic and never had an issue! I would visit here and there to make sure everything was fine and it was. Aside from a price increase over the 2 years I have 0 complaints and definitely trusted this storage. The checkout process was also super easy and convenient.
July 12, 2022
Google Public Storage Cool hobbies 101
Trena was helpful and great experience.
July 12, 2022
Google Public Storage Dwight Baker
First time using a storage facility, and Trena made it easy! I went yesterday and grabbed my key- figured out the lock, and looked over the unit. It will fit my stuff. I has somewhat confused on how to access it from the rear entrance. I called Trena, and she explained the access points- easy. I've called three times, she's answered all three times! Just questions in general...again because I've never had a storage unit. Thank you Trena!
July 6, 2022
Google Public Storage Gabriel
Ms.Trena & Crystal are amazing. Every time I see them in the office they are more than willing to help and make sure I was taken care of. PS couldn’t be more lucky to have these two women running their store!
July 4, 2022
Google Public Storage Melissa Nanocchio-Willford
June 30, 2022
Google Public Storage Maria Reyes
Trena was really nice and professional also she was really sweet with my girls and she answered all of my questions . I would recommend this place if you need a storage unit . She was really nice and understanding and listened and took her time to explain everything.
June 29, 2022
Google Public Storage Tamara Williams
The manager had great customer service the facility was clean and organized would recommend
June 29, 2022
Google Public Storage SHIRT ZADDY
The manager was very friendly and helpful will definitely refer to my friends that are moving
June 24, 2022
Google Public Storage Anna Ingwersen
Trena and Crystal were very helpful with my Pod delivery and overall it was a good experience.
June 17, 2022
Google Public Storage Tao Van
Very professional, patient and personable. Thank you.
June 5, 2022
Google Public Storage Erin Gielstra
While this is perhaps the cleanest storage facility I have ever used, pricing strategy left a lot to be desired. I leased a 10'x5' unit less than a year ago, and including the $15 a month insurance they force upon you, the rent was less than $55/ month. A few months later, that went up to $65. Last month, I received an email notification that it would now be $102. A few bucks increase, I can understand, but to DOUBLE the rent in less than a year? There are hundreds of units there, so this is not a matter of keeping up with the economy; it's price gouging greed. I don't blame the staff because they were always very pleasant and are not the ones who set the rates. The staff gets a 5 star, the corporation gets a 0.
June 2, 2022
Google Public Storage A Google User
Property Manager Trena was very nice great customer service nice clean property with great rates thank you!
May 28, 2022
Google Public Storage Sydney Sims
I have tried several other storage places but public storage is by far the best. Every time I come in I’m greeted and helped with everything and anything I need. Kizzy helped me with my storage unit any question I had was answered she was quick and efficient and friendly; over the phone and in person as well. Putting a smile on everyone’s face. I’m so happy I chose to rent a storage space here!
May 27, 2022
Google Public Storage Matthew Bradshaw
Trena was helpful and funny. I'd recommend this place to anyone.
May 27, 2022
Google Public Storage Loren Winstead
TRENA WAS AMAZING!! The easiest process so far moving during this Incredibly stressful time. If you want the best customer service come to this location and ask for Trena.
May 19, 2022
Google Public Storage Brandon Moore
What a great experience! I am a college student and this is my first time ever getting myself a storage facility unit. I needed a place to put all my belongings during the summer, seeing as I won’t be here and can’t store it at my family’s house. When first thinking about finding and reserving a unit at a storage facility, it felt very nerve-wracking and daunting. All of my anxieties vanished in an instant once my boyfriend stumbled across the Public Storage website. They made it very easy to sign up and reserve a unit, all completely online (and we even did it the day before we were planning to move all of my belongings). In a matter of 10-15 minutes, we were all booked, payed for (at a VERY good price), and ready to move into my new storage space. It was a very quick process and made me feel at peace. The next day, we visited the facility with intentions to move our belongings in, and thankful Ms. Trena was there to help us along the way. There was no better person to help us move than her. She greeted us with a friendly smile, and felt very warm and inviting. She made us laugh and smile the entire time, and it really felt like we were very much being taken care of. She went over all of the required information again just so I wasn’t left in the dark to interpret what was sent to me online on my own, which was very helpful to a nervous person like me. She led us to the unit, explained all of the rules and information to me, and it couldn’t have been an easier process. The interaction I had with Ms. Trena as well as how easy the entire process was makes me feel very justified in choosing Public Storage as my go-to storage facility (and I will definitely be coming back in the future)! Thank you Public Storage (and a very big thank you to Ms. Trena!!!)! <3
May 19, 2022
Google Public Storage Jack Robnett
I swear this is the best Public Storage in Austin all thanks to Trena! She answered all of our questions and helped us through every step of the way. Trena went out of her way to be especially welcoming and took genuine interest in us and our needs. Will certainly be returning for all of my future storage needs and for Trena’s excellent customer service.
May 19, 2022
Google Public Storage Vy Dao
Love Trena for helping my friends and I out with navigating the codes and such. Super sweet and super friendly & answered all of our questions.
April 30, 2022
Google Public Storage Donald Stanley
As a person who works in a service field, I truly appreciate good customer service. Today, I encountered an example of outstanding customer service from a Public Storage employee - Trena. She treated me like a human being. She understood what I was going through. She's a gem. It was the best customer service experience I've had with Public Storage in the almost 8 years that I've been using Public Storage. You're lucky to have her. Thank you, Trena!!!
April 27, 2022
Google Public Storage Luke Z
Been storing here for 5+ years now. Staff has always been helpful when needed along with friendly smile. I've had bad luck with other storage facilities in the past with property upkeep but here they constantly are in the grounds making sure everything is A1.
April 5, 2022
Google Public Storage Diana Castille
Ms Trena is the BEST! So professional and courteous. I live in Lago but I won’t store anywhere else because of her. Trust me. You won’t regret it! ❤️
April 2, 2022
Google Public Storage Christin Teague
Trena made me feel so comfortable and was so helpful for my rental process. I truly appreciate the location and her help!
April 2, 2022
Google Public Storage Artiziel Broussard
Ms Trena is did an amazing job assisting me with my unit. Very professional and patient. Stay in contact with me about my unit cause I drove all the way from El Paso tx. She is definitely a wonderful person and a great place to go for your storage very clean as well !!!
March 31, 2022
Google Public Storage Mina
We have had a unit at this location for about 4 years, now living in CO we have had to manage out unit from out of state. Ms.Trena has done a phenomenal job assisting us with anything we need over the phone. We have felt comfortable and safe keeping our items at this location!
March 30, 2022
Google Public Storage Daniel Hiltbrand
The folks working here have always been so helpful every time I needed their assistance. The facilities are clean and well taken care of!
March 26, 2022
Google Public Storage Trenton Cochran
Trena was of exordinary help on finding my unit and asking if I needed anything help make the unloading easy. Smooth easy process highly recommend this particular public storage facility
March 25, 2022
Google Public Storage Stephanie Harris
I really like this specific location. Always cleans and friendly staff. I was in and out thanks to Trena. Appreciate great customer service!
March 23, 2022
Google Public Storage khari Jackson EL
Very clear Very professional and friendly staff
March 22, 2022
Google Public Storage Laura Prieto
Trena was so helpful, friendly, patient and answered all our questions. I definitely recommend this place for such a wonderful staff. She personally took us to our storage and explained to us step-by-step how the lock and the gate codes work. Great experience.
March 21, 2022
Google Public Storage The Real Dj Tigre
Very professional and fast experience! Thank you Trena
March 21, 2022
Google Public Storage Steven Rector
Trena was so very helpful with finding a unit to fit my needs. The customer service by Trena made this process easy and quick.
February 27, 2022
Google Public Storage Tara McCrory
February 26, 2022
Google Public Storage Katarina Malburg
I never feel the need to leave a review but I just couldn’t resist. This was my first time having to rent myself a storage space, I was a little anxious on not knowing what size to get myself, when I walked into the office I immediately relaxed and was greeted with warm smiles all around. I personally had the pleasure of meeting Trena, she walked me through everything, ensuring I received a great deal for the perfect space I needed. I wanted to write this review and dedicate it to her for all her help today. And I hope she gets recognized.
February 13, 2022
Google Public Storage Ariel Taylor
February 12, 2022
Google Public Storage Charm Boss
Very welcoming environment employees especially general manager was really great and treated me with the best customer service possible I believe her name was Trina she definitely gave me a warm welcome I would refer this place to anyone I know and if it were possible I'd give 20 Stars...
February 12, 2022
Google Public Storage Chadwin Smith
February 11, 2022
Google Public Storage Bethany Anderson
I highly recommend this Public Storage. The staff are professional & customer service oriented. Trena was amazing. She was very friendly & personabe. She greeted us with a smile and promptly addressed all of our issues & concerns. She was kind & didn't make us feel bad about getting behind on our payment. Trena made us feel like valuable customers & brightened our day.
February 11, 2022
Google Public Storage Jason Renville
Trena was super nice to deal with. Got us in quick and efficient.
February 6, 2022
Google Public Storage Primrose
Clean and well priced.
January 22, 2022
Google Public Storage one.love ech-e-sketch
Ms Trena is did an amazing job assisting me with my unit. Very professional, patient and personable. Always in a positive demeanor and sweet. I have rented with public storage for over 5 years and she has been the most helpful and kind worker I have yet met. Thank you!!!! ^_^
January 6, 2022
Google Public Storage Bert McLendon
First off, Trena and her whole staff here at this location have been great to work with and very understanding. They always address any issues I have when I come in. Beware of rate increases, they are ridiculous! January 4th 2022 (yesterday) I got a rate increase notice in the mail. I was notified that my rate was increasing from $304 to $400 a month (32ish %). My last increase went up 25% from $240ish to $304. I offered to come up and pay for a year in advance in order to lock in my current rate of $304 and was told "that's impossible" from the customer service agent on the phone. Now they'll have to re-rent this unit at an introductory rate and since it's a larger unit 10'x25', it may not rent immediately and they will lose more money, guaranteed, on this unit for 2022 compared to just doing the right thing for a loyal existing customer that could have easily been a long-term customer. Not to mention that by 2023, my business will probably be much more recovered from the pandemic, and I would be able to handle an increase at that point, who knows. Anyway, be aware of the intro rates. Corporate and the greedy suits will try and squeeze you as quickly and as much as possible. I don't mind increases, I get it, but the substantial increases during a pandemic with less than a 30-day notice is just a bad business decision and I'll never recommend and will probably deter as many people I come in contact with, from renting from this company due to their greed. Dear Public Storage- Take care of your EXISTING loyal customers! It's not hard.
January 5, 2022
Google Public Storage John D
I have been using this storage for a little over a year and have had a great experience! Trena has been super helpful and truly cares for her customers. She answered all of my questions and showed care during my moving process. I would strongly recommend this storage unit!
January 4, 2022
Google Public Storage Jordyn Farries
Miss Trena was marvelous!! She has been soo welcoming this whole process since move in. I haven’t had such customer service like this since I’ve been in Austin! ASK FOR TRENA U WONT REGRET IT!
January 3, 2022
Google Public Storage Sha Maxey
Erica was very helpful with transferring from one unit into a larger unit. She even offered help with moving after she had clocked out on her way home! We have rented at this location for a couple of years and find it to be very safe with security and awareness of all that goes on at their property.
January 3, 2022
Google Public Storage Bryson Boggs (Randy)
This facility is highly recommended. Erica went above and beyond to get us transitioned into a larger unit. She even checked on us during the move and brought us an additional cart to assist.