Public Storage Self-Storage Units at 8500 E Interstate 20, Aledo, TX

Great experience. Clean and safe. Justin is exemplary!

Justin was very helpful, answered all of our questions, and completed the task at hand in a timely and professional manner.

Great place awesome staff justin helped me alot for first time renting space

Great help in the office with Justin thanks alot

Had a great experience storing my stuff here , staff was always really helpful! Never had a problem here with gates or any of my stuff being broken with temp change! 10/10 storage place!

Very kind and helpful

Every time I’ve needed help at this location, Justin has been above and beyond helpful. Couldn’t be nicer and he’s very knowledgeable. He handles everything swiftly and calmly. Thanks a ton for all your help Justin!

Public Storage is terrible about getting details on what they charge you. Just a total amount owed, that doesn't add up. No details on the charges. Not on app or website.

Vickie was amazing to work with. She was very thorough and knowledgeable and easy to work with.

Horrible! I was trapped inside the public storage building. Located @ Aledo, Tx I filled out an application online April 6th. I called the front desk at Public Storage and made sure they knew in advance that I wouldn't be able to move in until April 20th. I also informed them that I purchased a lock in advance. Today 4-20-2023 I arrived at the Public Storage in Aledo, Texas. Walsh Ranch location. No one was at the front office. It was locked. I pulled up the public storage app and it let me in through bluetooth. After finding my unit it was locked?? Then I tried to leave the building and their Public Storage app wasn't working. I WAS LOCKED IN THE BUILDING FOR AN HOUR! The walls are so thick that I couldn't get cell service. I pushed every emergency button and door I could find. NOTHING WORKED! Finally another tenent came from outside of the building. He said that people get stuck inside all the time. The property manager finally called me back 3 hours later! She said she was walking the property. There is no way that's true. I cancelled my unit on my move in date and they still charged me a registration fee??? The property manager said that the owners were in California. After contacting their escalation department the representative said " I could call the GM but he usually doesn't answer his phone.

Vicky is great

Unreal we been a customer since 2019 and yet we as old current customers we haven't had been notified of new cheaper rates and when called about they denied us the new rate seems like its discrimination to me well they will lose our business

Vickie is professional and outstanding and helping with the storage process even if you need to transfer units the prices are the best

Pretty good storage. Not like, AMAZING though.

Took a Friend of mine over there to put some stuff in a Storage spot they rented. I was Very Impressed!

Lauren is very sweet and helpful

Goooooo somewhere else! We initially got our unit about 1.5 years ago, when it was “All Storage”. It was awesome! Clean Building/Good Price.. never had a single issue. Until this year... They were bought out by Public Storage. It has been nothing but issues since. Raised our monthly rate $80, without a word to us. Told there was nothing we could do, and they could continue to raise it at any time. We use this unit for our small business. During the HOT summer, we went to put some new inventory up.. Elevator was broken.. There was a piece of paper taped to the wall to contact the White Settlement location. (Who was no help at all.) Finally tracked down the Manager’s direct line.. (GOOD LUCK getting anyone, at ANY of their locations, to answer a phone or actually be in the office if you need help) Manger called back over an hour later, saying elevator had been broken for 2 weeks now.. due to the power being out.. so not “climate controlled” anymore. I felt really bad for her, she was obviously completely overwhelmed and had been bombarded with furious callers.. There were other customers there in tears.. they were moving out of state and could not get their items on the 3rd floor.. 😐 The manager stated that her boss is telling her that “the city doesn’t have enough electricity to power that building right now” and that there’s literally nothing anyone can do… ANDDD she stated that he told her not to send out emails to notify everyone!! WILD Ya’ll! Needless to say, we have rented a new unit somewhere else in town. However, when going to get our remaining items at Public Storage this week.. pin code works at front gate, not at second gate, not at the elevator, but does work on the pin pad to exit. Called office. No answer. Called other locations, no answer. Everything is call center directed. So glad we are getting away from there… maybe. The saga continues 🤞🏼

We rented 2 storage units here for a 10+ month time period. Elevator #1 is frequently broken down. If you look at other reviews you will see this is a very common complaint. On 10/7 we were moving items into the elevator to take down and between adding one item to the next the doors closed and our furniture was then stuck on the elevator for several hours without management being able to open the doors. Lauren told us it could be several hours or the next day before someone could come open the doors. After 3+ hours of waiting, we left to go grab something to eat. Of course the second we get to the fast food place Lauren calls to tell us to come get our stuff off the elevator and acts as if we’re inconveniencing her. When we arrive Lauren is guarding the doors demanding to know who our movers were stating they broke the elevator (which is ridiculous). That elevator breaks frequently and the inspection certificate expired back in January. My husband and I proceed to get our stuff off the elevator. Our movers stated there were 2 large pieces of furniture and a box or 2 on the elevator when it got stuck. When we arrived to get our stuff off, there were only 2 pieces of furniture. No boxes. When I later unpacked I am definitely missing items that were in boxes. Draw your own conclusions. I can’t recommend this storage facility.

Lauren is top notch. Excellent service and very helpful

Lauren, the manager, is awesome! Super kind and knowledgeable about everything she’s doing! We had to move units due to a renovation and she has been super helpful throughout the entire process and made it so easy! Thanks so much, Lauren!

Super awesome customer service! Had to change units due to renovation and they made the process so easy.

Notice the recent theme in reviews. Recently bought over. Down hill. They went up on rent didnt even tell me. They are giving me about a 30 day notice via email to vacate my unit to due remodeling. Not even helping pay for the inconvenience. They want an in-person notice to vacate when its us. But they think an email to vacate is okay when its them. Unprofessional. Customer service is awful! Just go else where. Dont waste your time and sanity with these people. Greedy/unethical company.

Elevator and gate are often broken.

I met with Vicki today and she was wonderful❤️She took great care to make sure that I understood everything about my new unit!!

Both elevators have been out almost a week. The property manager went above and beyond when it came to customer service to fix my situation. Public Storage corporate/customer service is terrible.

This place has gone down hill since being sold. It is dirty. It always has something broken. As of late its the gate. You can't even get into the place if you have a job during the week. It's only open 930-5. In 2 months since we got a unit there the elevators have been down, the gates are always broken. Go else where. It's filthy.

This place recently bought All Storage in Aledo I-20 location. There is continual problems with the electronic gates. The staff does not keep the facility clean. The customers are rude by leaving their excess trash. Very few dollies are available, especially annoying on busy weekends. They raised the rent and turned off climate control to the floor I rent on. I’m moving out.

We first decided to rent at this location when the property was still owned by All Storage. Unfortunately, a couple of months into renting, the property was bought out by Public Storage. Since then we have had nothing but issues. On numerous occasions, we have not been able to gain access to the property DURING normal property office hours, and outside of office hours, but during normal gate hours. Additionally, we have attempted to come and talk to a staff member during the office hours listed online and on the property’s door twice to hand deliver our intent to vacate and end the rental agreement, but we have not been able to speak with a staff member since the property switched to Public Storage. The entrance gate always has issues and rarely works forcing tenants to use the exit gate in order to access the property (per the sign at the front gate) which to me seems like a recipe for disaster. Needless to say, once we are finally able to access the property and remove our belongings, we will never be using another Public Storage location again.

Hope did a fantastic job getting us set up!

Hope at Public Storage - Aledo is awesome. She is incredibly helpful, knowledgeable about the business and goes above and beyond to ensure our questions are answered. Excellent customer service! Definitely a 5+ rating!!

Clean and well maintained facilities with a friendly, knowledgeable, and efficient staff. Shout out especially to Amy who made the process of setting up our rental a breeze!

Renting a space here. No major issues other than the elevators being down a couple weeks ago. All in all everything is great.

The place is huge!! Very nice,very clean well lit I liked it alot

Place is awesome. Staff communicate. Only tough part is when it’s busy and parking inside the facility tunnel can get packed. Others complained of elevator issues but we did not experience any issues.

Michelle was amazing!! She helped me find the storage unit perfect for my belongings! Very clean storages/facility, climate control, and very spacious!! Highly recommend

This place has been absolutely incredible for us! Jessica continually goes out of her way to ensure we are taken care of. Definitely use this facility!

Great help. Gave me a tour before I purchased. Website wasn’t working properly but they still honored the web price. VERY CLEAN FACILITY.

Love this Storage facility. They are always helpful. I love that they are friendly every single time. No matter how silly the questions are. They are super clean. Always someone there during the day to help and quick to get back when you leave a voice-mail. We are Super glad to found this location.

Friendly staff, perfect location

Not enough parking spots inside- people park in the driveway and block the exit. The items we stored here also had a weird smell we when picked them up.

Great experience and service, a must if you need storage!

Great experience! Easy setup process and friendly staff over the phone and in person.

The people at the front desk were very friendly and quick to help.

Very clean environment & very welcoming employees! kudos to Jessica for the tour of easy access to an amazing building . Good workmanship! Looking forward to the 2 months free promotion 😀

Shout out to this place. I enjoyed Ms. Donna, who's very helpful, friendly, patient and professional. The place is really clean!!!!

Easiest place to rent a storage unit. Very low prices and Jessica went above and beyond to explain answers to my questions. I drove from granbury just to use this facility bc of reviews and it really paid off. Plus they have a first 2 months free deal going on right now. Not sure when that ends tho.

Jessica is fantastic! Such a sweet heart and got us in and out quick

Jessica went above and beyond to help me with my storage needs in a pinch. Would definetly recommend

Love the set up and ease of moving stuff with the on-site carts they have.

Awesome staff and top notch facilities made this an easy choice and it doesn’t hurt that we got 2 months free… no brainer!!!

Jessica answered all of our questions and making renting a unit very easy!

Very helpful, very courteous.

We could not have asked for a better experience to calm our nerves during a stressful period. All Storage and JESSICA made this transition THAT much easier. She certainly calmed the nerves and was not pushy at all. Just easy going and helpful. I was disappointed when I didn’t get her on the phone.

Jessica and Celeste were super helpful and extremely patient. So far, we're happy we have made this choice!

Check in was easy. Only problem is that they require insurance for the unit at 15$ a month. We already pay for personal valuable insurance and really I should get to decide if I want my junk further insured or not. Otherwise Jessica was friendly and helpful.

One of the nicest storage buildings I’ve ever had. Very clean and friendly staff, Jessica is awesome and very helpful.

Jessica and Christina are very very helpful and kind. Great storage units

Jessica is amazing. Clean facility and so helpful.

The manager at the self storage was very nice and was very helpful and we were all appreciate the service

Super friendly and clean!

Awesome staff and very clean and maintain! 1st class customer service!

Great place! Very clean! Friendly and helpful staff.

Great attentive service and close to home!

Very friendly staff. I was impressed with the professionalism and efficiency. Made a great first impression, and was very helpful with selecting the right storage rental.

Very easy process, helped me out a ton!!

Great place, excellent service. Jessica is extremely helpful, friendly and attentive

excellent. jessica was super helpful

Jessica is amazing helpful will find what suits you best

Absolutely wonderful staff. Jessica is great! The place is sooo clean!

Jessica absolutely ROCKS! The process was very smooth, informative, and friendly. Absolutely LOVE Jessica. Thanks!

Professional, thorough and very easy to communicate with! Great experience so far! Thank you and highly recommend!

Exceptionally easy to setup. I was personally guided to my storage unit to compare visually.

Fast efficient guided tour of my location. Easy set up. Truly PAINLESS ☆☆☆☆☆

We’ve had a great experience so far with All Storage (Walsh Ranch/Aledo). The manager, Jessica, has been very helpful and accommodating. The facility is well maintained and easy to access off the freeway. We feel our belongings are in a safe place!

Rented several units, the last one, Cyndi was very helpful Clean units and easy access

Jessica was great at getting us the perfect unit at a good price. The service 5 stars all the way :)

Some of the best customer service I have ever received. Jessica's knowledge and assistance through the entire process was awesome. Rates were very affordable compared to other locations in the Aledo area. Location is very secure, clean, and everything was in perfect working condition. Personally, I was very impressed and would highly recommend this location.

Everyone is so helpful. We have had a storage u it here for a year and half. Just recently we had to get a second storage unit since we had to evacuate from Louisana due to hurricane. It was easy and fast to get the second one set up. Clean units, easy access.

This facility is amazing. Super clean place!! Awesome customer service, Jessica was a lot of help!! Thank you, Team!

Love it you get to drive in and park and dont have to be out in the weather and my husband and i have been getting rid of stuff so we down sized from a 10 x 20 to a 10 x 15 they were awsome helping making that transition

Great storage facility!

Top notch experience! Joan was so helpful and professional, she took care of all my storage needs with ease. This is a first class facility, it's clean, safe, highly automated, and most of all SECURE. They take great precaution against the virus, I've personally seen the staff periodically sanitizing frequent touch areas. Joan was such a great help, I had trouble with renting from another outfit, but she assuaged my fears and welcomed me into their facility with ease. She really made the process seamless, and I got the exact price that I found online with a reservation service. No hidden costs. Recommend to anyone, and I already have!

I usually do not write reviews however I need to call out Jessica for all her help and professionalism. She was patient enough to work with me through all the hassles of the moving company. This storage place is very clean, Jessica is very helpful, professional and so very nice! I could not have asked for a better person to help me!!! 5 stars and if there were 100 stars she would get all of them!!! Thank you All Storage....Especially Jessica!!!

All Storage Aledo is great! So accommodating and easy to work with. I needed a second unit and wanted it near my existing unit. Jessica was so helpful, got me another unit right around the corner. I would highly recommend All Storage Aledo!

Jessica and James were great!!!

Raylene helped me out, even after I messed up what size storage I needed, she quickly fixed it for me! Thanks!

I called and set up a floating reservation with Jessica, so simple! Then, when we were ready, I completed it online. The facility is super clean, the manager very welcoming and even accommodated our request to swap units. Highly recommend!!!

We had to find a storage unit somewhat quickly and had a great experience here! Jessica was cheerful and helpful—really made it a no hassle process! The pricing is very reasonable as well.

The facility and units are very clean! Inside is cool and has music playing which is a very nice touch. We were assisted by Jessica who was very patient, informative, and professional. Also, by far this All Storage has the best priced unit for the size we needed.

So happy with our decision to use AllStorage! It’s convenient, clean and such an easy process to get a unit, then upgrade to a bigger size. The staff has been super helpful! Highly recommend

Even with everything going on with COVID Jessica (I believe that was her name) was extremely helpful in picking out the right size unit and granting me access so I could look at the unit itself on a self guided tour. She explained everything thoroughly and was able to get the agreement over to me in no time. Thank you so much for al your help!

Top notch service with same consistent people in office for a year. We highly recommend this state of the art new facility.

The staff is very friendly and went over the top to help me after hours when I couldn't remember my pass code to leave. Thank u!

All Storage Aledo is the best! Joan and the other front office staff members are very kind and deliver excellent customer service. The units are very clean and the facility is greatly taken care of. I would refer All Storage Aledo to any of my family or friends.

Nice facility, but the friendly and helpful staff make the difference for me.

Each time I have gone inside to talk with a employee it has been Jessica and she has been amazing. Your definently have a amazing employee and a star never lose her. She is a amazing person to have upfront

Perfect sevice & great overall experience.

Cannot even begin to tell you how awesome Jessica and Trisha are at this location...they totally rock!! Best customer service ever...so happy to do business with them!! Thank you!! Thank you!! Thank you!! 5 stars!!!!

The customer service is absolutely some of the best I have experienced. It was amazingly simple to rent the unit. They make storage an easy experience.

Friendly staff and a great storage option!

Excellent place, best price around Weatherford/ Fort Worth area. Jessica is the best!!!!

I’ve had three storage units with All Storage Aledo and each experience has been outstanding. Sign up, close out, down size - each transaction couldn’t have been easier. I’ve encountered 3-4 team members on site and they are always positive and helpful. The site itself is immaculate!! Security and safety top notch. Jessica was especially helpful when I asked about location options for my units relative to the elevators, ease of access and configuration. Who knew there were so many options? (Jessica does and her help is invaluable!).

Worked with me to select the best unit for my needs. Very helpful

Great place to store your items. Able to walk in and meet with the friendly manager to get the climate controlled unit in the size we needed at a great price. Getting to the unit is like a little adventure: getting in the gate, going into the building, then riding the elevator to the right floor. Carts are provided if you have big or lots of items. Place feels quite secure and very clean.

Looking forward to renting here. Seems like a clean place with nice staff.

Great staff clean

I was very happy with my time at Aledo All Storage. The staff was knowledgeable and courteous. The unit was more than enough for my needs. Very clean all around, both the office and storage units. Billing was straight forward and I had access to my stored items anytime I needed them. I would highly recommend and definitely will be back should I have future storage needs.

I've stored several items at All Storage Aledo for over a year, i.e., since they first opened. From the start, the employees have always been extremely helpful and wonderfully friendly. The facility is well maintained and temperatures have always been consistant. I've personally seen the team members making rounds on the floors to ensure cleanliness. I've stored items at other facilities in the past, but this place is the best. Convenient, clean, secure and plenty of size options. I recently upgraded to a larger unit because the price point was really good. I would highly recommend.

Jessica was a dream to work with. I rented 4034 and she showed me the best way to go to it from the elevator very clean place great location. Thanks again

The office staff is very helpful and explains everything to you. Clean and safe.

This facility's inability to keep the elevator that accesses the 4th floor operational has prevented me from getting to my unit on 5 different occasions in the past 9 months. The unwillingness to refund rent and inability to notify their customers when the elevator is down has me looking for other options ASAP. I empathize with the local employees and management having to deal with poor facilities and upper management that keeps their hands tied while trying to satisfy their customers.

It was such a pleasant surprise to have premium storage so close, and even better customer service! Jessica took extra care in showing us around and guiding us through the process of selecting the perfect storage unit for our needs. We are thankful for the experience!

Great storage. Never on issues. Great customer service

Very clean, easy to access, cool in summer and friendly/helpful staff!

Everything is going so well! I had trouble getting my movers to beat traffic on time for the White Settlement facility and luckily was accommodated to this location. Jessica and Joan and Megan have been extremely patient, knowledgeable about this entire endeavor. It started as a complete nightmare, September 2019. I would recommend this facility to anyone. Catherine

Very nice facility! Jessica is was very helpful!!

Jessica helped me so much. I am totally lost of words of how much she helped.

Jessica and all the associates at this facility go above and beyond to make it a flawless, friendly experience. I needed to rent a unit in Texas for items from my mom's house while actually living in Minnesota. I was able to authorize my mom to help long distance with the process and when I flew down to move everything in it was all set and good to go. Definitely gave me peace of mind during an otherwise busy time and I'll always be grateful for that!

Staff is friendly and helpful! Love this place! It’s always clean, safe and very secure and even has music!

Friendly and professional facility

Staff was great and a very clean facility. I would highly suggest!

This is a great facility and Jessica was SO HELPFUL! Looking forward to knowing our home is secure!

Very easy to work with, so nice and made my move easier and better, defiantly recommend!

Best staff ever they are sooo sweet and caring

We’ve had such a positive experience with All Storage in Aledo! Jessica walked me through everything step-by-step to make sure the rental process was complete and I had my gate code, along with necessary moving supplies, before ending our initial call. The facility is very well maintained and our units are easy to access. We highly recommend All Storage if you need a climate controlled facility.

Can’t say enough good things about the customer service at this facility - Jessica, Joan, and Tricia are all very helpful and knowledgeable. The facility is climate controlled and clean, and the rental rates are very fare. Very happy to have found this place - highly recommend. The only “con” is people who park on the wrong side and block traffic, but there is signage, and you cannot account for common sense (and the office tries to move them when they see them).

I initially signed up for the free 2 months storage, as I had planned for this to be temporary. Things havent worked out as I had planned, but the customer service has been wonderful. Jessica is quite helpful and definitely an asset to All Storage.

Jessica and Joan both helped on almost each visit as we needed things during our relocation. What a pleasure to work with them during an exhausting relo journey!

I signed up with a storage with fantastic customer service. The employees of this establishment is outstanding and rare to find. I got two more additional storage units and one of them was last minute because as I didn't have enough room. They made the process fast and easy, making my stress level to decrease. After I moved out of two units I totally forgot to go back and close out them out. They had notified me asking if I was done using the units. I was so happy they had notified me or else I would have gone another month having them. The place is kept very clean. I always see them cleaning somewhere and keeping a good eye on things. I'm so happy I got a great storage units and was treated very well. Thank you!

Great place to store my stuff. It is clean, cool on hot days, and easy access to the highway. Also, had no problem getting everything in and out of the elevator.

Excellent, friendly, helpful service. Jessica & Joan are the best!

We had to move out of our apartment quickly while the house was being built and needed a place to store our things. This is a great facility and the ladies in the office were very helpful. Smooth process for everything, except the moving part. Lol!

Staff is amazing, facility is outstanding, feel great about having my stuff stored here

The storage is nice and clean. The people are very helpful & the security is awesome. I have no complaints.

Super easy to get setup and friendly staff

Although I didn't end up needing a storage unit, Jessica, Joan and Tricia were fantastic to work with. Building was very clean and had a great layout. I would definitely recommend them for your storage needs and when the time comes again that I need storage they will be the first and only place I go.

Set up was super easy, staff was very helpful and polite.

Friendly staff, clean facility, great deals and easy process to get into unit.

I found the All Storage - Aledo a remarkable place: clean, organized, safe, and reasonable. The management is efficient and polite. I recommend that folks consider using this easy-to-get--to facility! Bob Russell

Beautiful facility, EXCELLENT customer service by Jessica :-) she was extremely efficient and very courteous! Will definitely be recommending All Storage and Jessica to all our friends & family!

Great staff! Always keeping the place clean and functioning. Highly recommend if in need of a storage place!!!

Jessica is awesome! The whole process was super easy. The facilities are clean and well kept as well.

Great people and very helpful. Full of energy

Nice new facility in Aledo. Just rented a nice 5ft x 10ft from Jesica at the front desk. They even have nice music playing throughout to make moving in and out a better experience.

Awesome customer service, very clean, and brand new! Super nice and attentive staff.

Great customer service while choosing our unit. Facility is clean, free of any debris. Gate and bay access is super user friendly. Would recommend to anyone!

Best prices I’ve found in the area. Convenient location off 20 and great facility. Setting up rent with my storage units has been more simple and pleasant than past experiences with other large storage companies. Jessica has been extremely helpful on multiple occasions and has kept my move from being more stressful than it has to be. Highly recommend this location.

Jessica was fantastic today, thank you for your time.

Excellent and professional service made the lease contract process quick and easy! Thanks for a job well done !

Most awesome people in the storage business I have ever met. Great facility.

Very helpful and great location! Jessica and Joan are awesome!

Super friendly, professional and knowledgeable service. Jessica and Joan provided a lot of great information and helped us make a sound decision about renting a storage unit with them. Very competitive pricing, brand new, very clean and safe atmosphere. We highly recommend All Storage Aledo.

Very clean and great/friendly staff!! Hours are amazing!! Tricia, Jessica, and Joan were so very helpful!!!!