Very clean building. I worked with Susie from the office and she was great! Very nice and explained how everything works. Thank you for being awesome and for the help Susie ! Much appreciated.
Susie has been so helpful with all my concerns and questions. I have noticed the front office and the overall property is so clean since she came to this location. She is very kind, knowledgeable, and a great asset to Public Storage.
Tabitha provided outstanding service! I highly recommend!
Great customer service, communication is excellent. Tabitha was very friendly, kept a smile on her face & helped me with renting my unit.
These 5 stars are Casondra due to hard work and willingness to do everything in her power to help me resolve my issues pertaining to my lock of my storage unit.
We've never gotten a storage unit before and Tabitha was a great help. she explained everything clearly and was very friendly. 10/10 recommend
Tabitha was very helpful and kind, she kept checking on me to make sure i was okay when I was by myself in there and the lights kept turning off. Very kind staff!
Wonderful! Friendly service, clean spaces
Had a smooth move in! Tabitha was very helpful. Definitely recommend this storage unit because of the customer service & level of security.
Susie was awesome and super helpful. She was quick and efficient and made the process super easy. Thanks Public Storage for hiring well!
Smooth process. Friendly people.
Thank you to Lawri at the Public Storage in Aledo, Tx !! I appreciate her great customer service and willingness to "go the extra mile" for her customers. Thanks again Lawri !!!
Susie was a pleasure to work with! Very nice and knowledgeable about everything. Facility was extremely clean and secure.
Susie, helped me out and made the entire process wonderful!
It was so easy once you signed up to access the building. It was very clean and even smelled clean. The lock was inside the unit when we first got there. All very easy, very user friendly.
Very easy process with Araceli! She explained everything clearly and was delightful to work with!
So easy! Great customer service!!
Susie gave the best service I have ever had. Very helpful and knowledgeable! Thank you so much
Susie was wonderful! Always so great to run into people who take pride in what they do! 10/10 would recommend working with her here to anyone
Susie is the best. Saved me money
Great experience with Susie
Alyssa is bad ass
She guided me throught the whole process
Now I feel right at home with public storage
Very helpful and professional
Great secure storage facility.
Knowledgable, clean, climate controlled perfectly, easy access and account management
I would like to give Tina a very positive review at the Public Storage in Aledo.
She stoked what she was doing to help me with my lock on my storage unit.
She had a great attitude and worked with a smile. She is an asset to your team at the Public Storage in Aledo.
Cheryl Blue Cleveland
Susie was a huge help! Helped us find a better sized unit and had great service. 5/5 stars.
Went in today to close out my unit after renting for two years. Tina helped me and was so kind! She made the process go so smoothly and gave amazing customer service!
Great service. Very helpful as soon as I walked in.
A storage place is a storage place, but what makes this one different is Justin. A great attitude, great knowledge, and a great dude!
I needed a storage facility, and highly recommend this one. The security is great, the ease of check in was better than my previous storage facility, and Justin was very helpful with understanding and meeting my needs. 2 thumbs up!
Was in need of a storage solution and was taken great care of by Justin. He was helpful and courteous, and made everything a breeze. I will most definitely support this business from here on out due to the wonderful customer service and welcoming environment.
I recently inquired about storage unit options and had the pleasure of working with Justin F. From the moment I walked in he was incredibly welcoming and professional. He took the time to understand my needs and helped me identify the perfect unit for my belongings.
Justin F. was knowledgeable about the different options available and patiently answered all my questions. His attention to detail and commitment to customer service made the entire process smooth and stress-free. I truly appreciated his friendly demeanor and willingness to go the extra mile.
I highly recommend Justin F. and this storage facility to anyone in need of storage solutions. Thank you for making my experience so positive! And thank the management for hiring veterans! This place is Unstoppable!
By far one of the nicest and cleanest storage facilities I have ever been too. Most facilities have the certain smell all facilities have but not this one, very well maintained. Manager was super helpful and easy to to work with. Highly recommend
The gentlemen I spoke to over the phone was extremely helpful his name was Andy I belive definitely deserves a raise.
Second time using this place! It’s great. The main kickers come to number of moving carts, and space is minimal for multiple people moving. Best advice - move on a weekday! Staff is very helpful.
Andy, the gentleman behind the counter, was able to rent me a unit on a Sunday in less than 10 minutes. Along with answering all of my questions, he was professional and easy to have a conversation with. He's a real asset! Thank you, Andy.
Justin was amazing to work with! The place was clean, prices decent and the process was smooth and easy! I will definitely use this place for all my storage needs!
Justin F. Is awesome very professional and glad to have him for his knowledge and professionalism.
I work for a moving company and storage facilities can be hit or miss for us, this place was great and even had a bathroom to offer my co-worker and I.
Justin was easy to work with and very helpful
Best prices and very convenient
We have a
Had a storge unit for about 5 years now , no issues at all.
Justin and Andy were very helpful when I returned their lock and inquired about insurance needs. They answered all questions with a smile and patience. Would highly recommend the Aledo location to anyone!!
Andy was great! He let me know my unit wasn’t locked properly so I could go fix it! Thankfully all of my belongings were still there
Professional staff and speedy service
Public Storage is GREAT . Super close and convenient!
Current manager & crew solved my problem promptly and completely.
Public Storage is Awesome!
Great prices, easy process to get a unit. Did I mention climate controlled!!!
Great staff and clean facility. Justin usually helps me out with anything I need and able to answer any questions I have.
Justin was a pleasure to work with and offered excellent advice as well as guiding me through my first ever storage rental. His customer service ethic is outstanding and I am very happy with my rental. I continue to receive excellent service from Justin. I could not be happier with my experience.
Justin could not have been more helpful. He gave us a tour of the facility and managed to get us 2 units with everything we need. He was courteous and professional. He helped us with the online reservation process and made sure we got the best rate. I would recommend this facility to anyone, even if it meant driving out of your way! We continue to receive excellent service from Justin and know that our items are secure. Highly recommend!!
The facility was nice and clean. We just purchased a unit and so far, the process was quick and easy. Justin at the front desk was very helpful and knowledgeable.
I have rented here for 2 years and they have always taken care of me. Justin is awesome and goes above and beyond to do anything he can to help you. Thanks Justin!
Used them several Times over the years, Always have great deals and clean units. Very Nice storage place and will keep coming back. Very Friendly staff
Thank you Justin. Job well done.
So glad Justin is there and managing things. The other lady Vickie ( who is now gone) was running the place into the ground with her rudeness and lack of knowledge. I just wanted to say I am glad she is gone, it is long overdue.
Justin was wonderful very helpful and answered all my questions. Thank you.
I had storage at this location for over a year. The facility is clean and secure. Vickie made my move in easy and the move out process was easy too. Thanks Vickie!
We’ve rented 2 units from this location and have had such great experiences! We highly recommend this place if you need some extra space! They’ll take good care of you! Thanks Justin! And Vicky! And the funny girl at the desk!
Justin took the time to help walk me through all the options available to me and suggest the best course for me. Very much appreciate that level of service!
Had a issue and made the call and Justin jumped on it and got it taken care of quickly we been a customer since 2017 and will stay as a customer
Great customer service and friendly.
Worked with Justin on getting an additional unit. Very friendly and knowledgeable. It was a pleasure working with Justin. Highly recommend this facility and their staff!!
Vicki was amazing helping me get my reservation squared away!! Quick and easy process!!
One of our employees drove off and left the lock off our unit. Within minutes of his driving off we were notified. They were so professional, I really appreciate their diligence if helping to keep our items safe.
Great service! Quick and efficient- the gentleman who assisted was very nice!
Joseph and Vicki were super helpful! Excellent customer service!
Vicky was great! Very helpful!
Justin was AMAZING!! He was very knowledgable and kind. He helped my fiancé and me switch units so we could be closer to the elevator (which wasn’t even an option we could choose when reserving the space online) and answered all of our questions. Truly a great customer service experience! We actually chose this location on a whim because it was a little cheaper than the ones closest to us, and I am so glad we did!! The facility was clean and well kept, and Justin was a huge help. I will definitely recommend this location to my friends and family to use. Can’t say enough great things about Justin or our experience at this Aledo location!
Getting setup with a unit was quick and easy. Great space for getting through with a moving truck or trailer. Vicki was very friendly and helpful through the process.
Excellent service. Justin helped to make my job as convenient and quick as possible.
The staff here is very helpful and give the best service they have 2 employees at the site . Vickie and Justin. I have been renting for months and I am very satisfied with their services .
Super friendly and helpful! Ended up needing to adjust my unit start date last minute and they were able to help efficiently and quickly!
Justin was great to work with! Made the process super easy and was extremely friendly.
Great people, great experience. highly recommend this location.
Great experience at this Public Storage. Friendly staff, prompt service, safe and secure storage - highly recommended!
Great service from justin walked us through the whole process and was very respectful and responsive
Justin was extremely helpful
Easy process
I like to pretend like I’m stuck in an infinite maze when I’m walking around in here
Thank you thank you Justin for helping me at the Aledo Texas locations . He is ve try friendly and a huge asset to the public storage company. Thanks again to Justin for being a stellar employer and helping me.
Justin was quick and easy my to work with. ! Great service!
Justin helped me out on my unit purchase.
Mrs. Vicki was so wonderful and professional. She understood my dilemma, helped me with a solution, and was able to get in and out in less than 30 mins. Thank you Vicki for making my weekend!
I have a storage at the Aledo, TX location. Justin was very helpful. He basically walked me through the online sight. Showed me the best unit for my needs, and told me about the discounts that saved me money as well as thinking about where I would need to go on move in day. He went above and beyond what I expected.
The renting process was smooth and simple. Justin was very nice and helpful.
Thank you,
Was helped out by Justin he was extremley nice and friendly answered all of my questions on everything I needed to know appricate Justin for all his help and Thank you for your service to the country if i can give more then 5 stars I would.
Vickie helped me and my husband get a unit and she was so helpful and nice!
Justin really helped me out goes above and beyond
Justin at the front desk was super helpful and friendly! Highly recommended Public Storage
Just provided fantastic customer service, I highly recommend this facility!
Vicki help me out with issue I had with a blue lock still on the unit I purchased and got me all taken care of. Definitely would recommend you check your unit before they close at 5pm just to make sure there's no lock and it's ready for move in.
Just rented a bigger storage unit, 10 x 15. Very clean and ready for move in. Justin was extremely accommodating and friendly. He found us a bigger unit very close to our existing 10 x 10. Thank you Justin for helping us make the dreaded transition into the bigger unit much easier.
Justin was super helpful. He showed us 5x10 unit and it allowed us to figure out we needed a larger unit. Helped us with pricing and reserving.
Vickie did an amazing job at explaining the terms and conditions of our lease. She was very thorough and very kind even the day before a national holiday. People make the difference between good business and bad business, and she is the reason we will come back.
Love this place easy access to my unit and office people are super nice and helpful.
Rented for a month to assist with a move. Staff was helpful and courteous in all my interactions. Facility was clean in all my visits. Would definitely use again.
Vickie was great. Showed us all around twice!!! She could not have been more customer friendly… Better not ever lose her!
Vickie is great!!!! She is professional, courteous and friendly. She took time to show me several units, explained where each was located and proximity to the loading zone. She then walked me through the entire sign up process. Vickie is a gem! Highly recommend Public Storage in Aledo.
Vickie is absolutely wonderful!!! Worked with me to set up the app and etc helped me find the best unit for my needs and was very informative. The location is great and always nice and clean.
I had to move a member into this storage facility and Justin went above and beyond to help us out. I have had bad experiences with this company in the past and talking to Justin about it, cleared up a lot and will be using this company for now on.
This is a nice facility with extremely helpful staff. They were able to answer all of my questions and were very friendly. I was very well taken care of.
Wonderful! The manager Vickie has brought this storage facility from a one or at best under previous management 1.5 stars to FIVE 5 star. Excellent in every way. Clean, very safe to store items or to be safe for ladies or others.
Excellent customer service and professional service
The staff here is wonderful and thank you so much for all your help
Vickie was incredibly kind and helpful. She helped me find a unit in my price range. The facility was clean and well managed. I will be using this place for a long time to come!
Justin was very helpful, answered all of our questions, and completed the task at hand in a timely and professional manner.
Great place awesome staff justin helped me alot for first time renting space
Great help in the office with Justin thanks alot
Had a great experience storing my stuff here , staff was always really helpful! Never had a problem here with gates or any of my stuff being broken with temp change! 10/10 storage place!
Every time I’ve needed help at this location, Justin has been above and beyond helpful. Couldn’t be nicer and he’s very knowledgeable. He handles everything swiftly and calmly. Thanks a ton for all your help Justin!
Vickie was amazing to work with. She was very thorough and knowledgeable and easy to work with.
Vickie is professional and outstanding and helping with the storage process even if you need to transfer units the prices are the best
Pretty good storage. Not like, AMAZING though.
Took a Friend of mine over there to put some stuff in a Storage spot they rented. I was Very Impressed!
Lauren is very sweet and helpful
Lauren is top notch. Excellent service and very helpful
Lauren, the manager, is awesome! Super kind and knowledgeable about everything she’s doing! We had to move units due to a renovation and she has been super helpful throughout the entire process and made it so easy! Thanks so much, Lauren!
Super awesome customer service! Had to change units due to renovation and they made the process so easy.
I met with Vicki today and she was wonderful❤️She took great care to make sure that I understood everything about my new unit!!
Hope did a fantastic job getting us set up!
Hope at Public Storage - Aledo is awesome. She is incredibly helpful, knowledgeable about the business and goes above and beyond to ensure our questions are answered. Excellent customer service! Definitely a 5+ rating!!
Clean and well maintained facilities with a friendly, knowledgeable, and efficient staff. Shout out especially to Amy who made the process of setting up our rental a breeze!
Renting a space here. No major issues other than the elevators being down a couple weeks ago. All in all everything is great.
The place is huge!!
Very nice,very clean well lit I liked it alot