Public Storage Self-Storage Units at 2229 Ebenezer Road, Rock Hill, SC
5'x5'Online only price$ 40/moSmall 5'x5'
$ 40/mo $54Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $57Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x5'Online only price$ 48/moSmall 5'x5'
$ 48/mo $63Best Price Label1 unit left!
- Outside unit
- 24 Hour access
5'x10'Online only price$ 49/moSmall 5'x10'
$ 49/mo $65Best Price Label2 unit left!
- Outside unit
- Drive-up access
4'x10'Online only price$ 60/moSmall 4'x10'
$ 60/mo $80Best Price Label1 unit left!
- Outside unit
- 24 Hour access
10'x10'Online only price$ 81/moMedium 10'x10'
$ 81/mo $108Best Price LabelHurry!
- Outside unit
- 24 Hour access
10'x10'Online only price$ 81/moMedium 10'x10'
$ 81/mo $108Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 95/moMedium 10'x10'
$ 95/mo $126Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 137/moLarge 10'x20'
$ 137/mo $183Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 178/moLarge 10'x30'
$ 178/mo $237Best Price Label1 unit left!
- Outside unit
- Drive-up access
20'x20'Online only price$ 198/moLarge 20'x20'
$ 198/mo $264Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Rock Hill
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Rock Hill Storage Units Near Celanese Rd. and Heckle Blvd.
Rock Hill Public Storage is the place to go to find cheap self storage and friendly customer service near the intersection of Celanese Road and Heckle Boulevard, right near the Rock Hill-York County Airport.
Convenient for customers throughout northeast York County, this facility is a convenient location for folks coming off from Interstate 77 or Highway 21, as well as folks in the India Hook, Newport and Red River communities.
Indoor storage units, outdoor storage units and climate controlled storage units in all different sizes give customers plenty of self storage flexibility when finding the right option. There are also options for vehicle storage at this property.
Trips out to the banks of the Catawba River to enjoy nature or do some fishing are easy to prepare for when storing fishing equipment, camping equipment, backpacks and hiking boots together in a 5x10 storage unit at this location.
Not too far from Winthrop University, Eagle students and staff who need some extra space can pick up a 10x20 storage unit to hold onto extra apartment furniture, classroom supplies, desks, electronics or anything else that might be piling up around campus.
Rock Hill may be across the state line, but is still recognized as one of the largest cities in the Charlotte metropolitan area, and with a combination of great residents, great schools and thriving businesses, not to mention tons of recreation options, it's easy to see what makes "Football City USA" such a wonderful place to call home.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 430)
I needed a storage area in a pinch last minute on a Saturday. These guys are the answer. I reserved paid and was given a storage area in less than an hour and it was all done 100% online. I have never had an easier time renting anything. Plus they are always running specials like first month free or first month half off. It's really great.
Flo was extremely helpful. I booked using the 800 number. Flo followed up with me and after our chat, we realized I needed something different that would better suit my needs. Flo revised my reservation which happened to be at another location, called ahead to the other location, and got things all squared away.
Flo was amazing to work with. Great personality and super funny!
Flo is awesome
Flo is the best! She went out of her way to help us when we had a delay in our move out date. I told her that she provided one of the most pleasant customer service experiences that I remember.
Flo was a great help with the issue I had and took care of it very quickly and was very polite and cheerful.
Flo at the Ebenezer location is the absolute best!!! Thank you for everything!
My lock is missing and I can’t access my unit. I’ve been over-charged and over-fined since I’ve moved my belongings here and now I can’t even access my property. Terrible communication all around and horrible customer service. Update They’ve raised my rent without my approval now and have locked me out of my unit again! WHAT ARE YALL IMPROVING HERE? If you’re white, you can rent here worry free no problem. Otherwise… good luck. Update: someone from corporate named Tom called me about this review. I explained him my situation and that I was hurt on the job in may and having been trying to vacate the premises immediately as I am unable to work and afford the bill. I pay my dues; and when I have a crew to come move my stuff, they have my unit locked and inaccessible. Tom read off the notes for this situation; everything the managers said was a lie. They weren’t around Saturday morning for me to move the stuff out either. It’s quite wild. He even coaxed me to spend my last 20$ I had saved for Ubers to my doctors appointments. Beware of public storage. If you purchased MO19 and don’t mind contacting me for my items, it would be a blessing.
Public Storage Ebenezer Rd., Rock Hill, SC 8/9/23 Cassie and Flo helped me to select just the right unit for my storage needs. Both ladies were friendly, professional, and efficient in attending to every detail of my check-in experience. They made a potentially stressful afternoon very pleasant.
Had a great experience with this Public Storage facility. Flo was very helpful and courteous.
I'm a little late with my review but feel it is worth giving one! Securing a unit and getting all setup in office was fast and efficient! Flo was very friendly made sure that everything was great with my storage before moving my items in. Thank you!
Amanda was an amazing person to work with! We didn't have AC in our car and she was nice enough to give everyone a bottle of water. My 4 month of baby got sick while in the office and she threw up everywhere. Ms. Amanda was so sweet and understanding. She jumped up and got some power towels to help with them mess and some wet ones for us to use around our necks in the car. She explained everything about the rental agreement and everything about the unit perfectly. She's a great person to talk to! Also, when I made the reservation online she was nice enough to call to make sure we wanted it and to confirm it.
Great quiet location. Checked in with Flo for my online reservation for storage unit. Flo is really great explain everything so respectfully. Unit is nice cleaned. She advised all kind stuff. She is thankful to me. I recomand this place for rent to everyone with peace of mind.
Flo and Amanda were awesome
Great facility, very helpful and clean facility.
Flo is beautiful and awesome lady thanks for all you do...
Flo is great. She tries her best to help out anyway she can. This 5 star review is for her. Sadly Public Storage as a whole is... well all I will say is not worth 5 stars.
Flo is amazing!
Flo was very helpful and patient great service!
I have rented a unit at this location on a number of occasions over the past 20 years. I have always experienced great service in the past. I will have to say that working with Ms. Flo was probably one of most enjoyable experiences renting from Public Storage. She was very friendly as well as helpful in assisting me. We were in conversation during the process like we had known each other for years. Overall great experience.
Excellect experience Rock Hill Ebenezer Location - Flo was very helpful and addressed all my questions and needs
Flo is the best
Flo is a great person
Thank you for helping me & my boyfriend with the easy move in Flo you were great. Would refer my friends to us your Storage u its. Happy Easter.
It's an okay place for storage but they raise the rent and raise the rent and raise the rent even more. Started out two years ago at less than 50 dollars. Rent went up to 96 dollars ,then to 152 dollars. It was going up again to 192. I decided to get my stuff out. Guess what , I had one load still to move, moved it on the first day if the month and they wanted me to pay 192 dollars for one day. No way .. they don't prorated. $192 for one day NO WAY !!
The office manager, Ms. Flo is at the Public Storage on Ebenezer Rd in Rock Hill, SC. She is amazing! She goes out of her way to help and always bring a smile to your face❤️
The property manager, Miss Flo, is such an all around awesome person! Such a warm & kind personality and goes above and beyond with customer service!
I’ve used many storage complexes around town and Public Storage on Ebenezer has been the best by far. Flo at the front desk is amazing and always willing help.
Flo was awesome and made my experience very easy.
Flo was absolutely AMAZING!!! She answered all of the questions I had and she was very knowledgeable!! Not to meant she's sweet as can be! She's awesome!! Keep her around!
Flo has a great personality and is awesome at what she does! Thank you Flo!
Flo was amazing and very helpful
Dawn is awesome!!! I would use Public Storage anytime I have the need in the future. You all “Rock” here in Rock Hill !!!
Flo is always there for me and very helpful.
The Office Manager named Flo at the Public Storage located on Ebenezer road in Rock Hill, SC is very personable, provides great customer service, and is the best ! Thanks, Danny
Thank you Flo for having our rate adjusted. Great customer service. D. Woods
Flo was great! We got the last unit we needed, thanks to her amazing customer service. Thank you Flo!
Very friendly! Always have a smile on her face. Thank you!
Flo and talasia were great with customer service
Flo is AMAZING at her job and her customer service like none other !!! 🙏🥰 she cares about her customer ! and that’s why they come here !
Conveniently located by the Rock Hill APO!
Great customer service, convenient good price. Would definitely recommend.
Flo is awesome
Flo is amazing and very helpful! I would recommend this storage facility to anyone!
Flo is completely amazing!!!!
The manager flo is an awesome person. Very nice and very informative. I've been with them for two years and would recommend them to everyone.
Linda was very helpful and patient and her customer service was excellent
Flo was pleasant… she got me what I needed.. she was very knowledgeable… answered all my questions. Thank you!!!
I have rented from this location on 3 different occasions over the years, and all 3 times they have raised the rent on me. After 6 months they will raise your rent automatically, so the price you get up front is just to get you hooked and moved in. Finally I found a different facility that doesn't do that.
Flo is the best! Found me the best rate for the size I wanted.., thanks!!
Flo was Awesome!! Really Excellent Customer Service!
Flo is awesome she was amazing. She helped me from move in to move out!!! I will always recommend Flo!!
Flo is fantastic! She answered all our questions (there were quite a few!), and was very personable. So far, we really like the place, and the units are very reasonably priced.
Flo was excellent and provided great service!!!!
I have to tell you my experience with Flo was a very positive one ... Her positive attitude and great personality is what brought me in to rent from public storage !!! When I arrived I was unsure about what size unit I would need and Florence new exactly the one that would be a great fit ! She was very knowledgeable !!! Great people and awesome service !!!
Flo is awesome!
Flo was very nice and helpful. Thank you flo!
The units, grounds, and office are clean. Brien and Flo are friendly and professional.
Flo was awesome!! She showed us the storage unit and was so personable. Great storage place and easy to get to.
WARNING--NEVER rent from ANY Public Storage! Check ALL reviews & decipher real reviews from fake/false reviews posted!
Flo at the rock hill storage was great and help me with getting a unit closer to the one I already have. I had a good experience
Flo is awesome! The facility and grounds are pristine. Super helpful and friendly staff. Made my relocation experience seamless! Highly recommend this location for convenience, availability and cleanliness.
I love that place the property manager awesome
I came down to visit a friend and help her move and Flo was by far the nicest and sweetest person I’ve ever met! She was so helpful and attentive and ensured I had all my needs met. You’re lucky to have her there and I’d definitely use PS again!
Great clean facility. Priced right and centrally located for us. Would recommend this site to anyone.
Flo is amazing!!! She got me set up with a unit while I was on my lunch break. It took her all of maybe 30 minutes. When I brought my first load, I couldn’t figure out how to open my unit door up (duh)-I called her & she walked me right through it. This lady is an asset to Public Storage! Thank you, Flo, for just being you!
Flo is always helpful with my rental needa. I am a shopper so i need short term rentals. They always have GREAT prices, climate control, and i love the app for easy enter and exit!
Anna was so helpful and friendly. Highly recommend just because of my experience with her.
Flo is fantastic she helping mother and I every time we call since we live on the West Coast and my grandparents items are stored there. Flo will contact us if any problems arise. She is a professional responsible employee. We enjoy doing business with her!!!!
I dealt with Flo. She was kind, considerate and knowledgeable. Definitely made a renting experience less stressful
Flo has exceptional customer service and always has a positive attitude!
That lady from Boston, Flo, is amazing!
Anna is awesome! She definitely cares about the customer! She was very helpful and informative throughout the whole process. Thank you!
Great customer service. Friendly.
Flo Is amazing. She help me out and got me everything that I needed. Self storage is the place to come to if you need a storage. ⭐️⭐️⭐️⭐️⭐️
Flo was an amazing and helpful. Thank you for all your help
Ms.Flo was great her patience and assistance was impeccable. Made my first experience great and recommendedable
Flo was amazing. She answered all of m y questions in a very concise and professional manner. I thought that i knew what size unit I needed. Flo took the time to take me to the original unit. When that unit was did not fit my needs, she quickly changes gears to show a larger unit that fit me needs much better. I will be coming back for sure. Flo Rocks!!!!!!
Flow was fantastic great customer service, genuinely cared and worked hard to get me taken care of would recommend very highly. Thank you Flo
The best customer skills I've seen Mrs Flo her name says it all her personality just flos
It’s been over a year since I placed my things in storage. I could not remember the gate code or access code. Flo is such a beautiful soul. Every interaction I’ve had with her has been amazing! 🤗&🥰
Flo was very helpful.
Flo was excellent to work with! Moving is stressful and she took care of quickly and looked out for us. Enjoyed working with flo!
Love Flo in the office! She is amazing and goes the extra mile for her customers, such a rare gem! Thank you so much!
Flo is amazing. She always helps no matter what situation I am in. I hope you guys value her, she is a great asset to your company! As long as she is there, I will always use this place.
Really nice and very helpful with all our storage needs. Will definitely recommend to others.
I had a wonderful experience today with Anna at Public storage on Ebenezer. She took great care of me and she's very pleasant. Thanks Anna
Flo was extremely helpful coordinating a rental between family members from different states needing a storage unit at the Ebenezer Rd. facility. She was personable, professional remembered us both. Highly recommend.
I had a wonderful experience at the public storage at Ebenezer Road. FLO WAS AMAZING NEED MORE LIKE HER SERVING CUSTOMER.
Even though she’s from Boston he did a great job enjoy working with you very professional he promised to cheer for the yankees
So I moved up here a month ago. I moved 10 hours from my home having to make a fresh start within my life. These ladies Flo and Erin were AMAZING. Extremely kind and helpful. They didn't show any judgement when I arrived for my unit with my 3 children(It was a chaotic moment for us lol)Anyways, I highly recommend this facility and doing business with Public Storage. Go see Flo and Erin for all your storing needs.
I love this storage facility. I've been here for two years. Flo is a wonderful asset to this business. She is kind, professional, and always willing to go the extra mile. We love Flo.
I have had a wonderful experience with the staff at PS on Ebenezer rd Rock Hill. Camille was the manager initially and what a sweet soul , she was gr8 I was sad to see her go however she introduced me to FLO and she is just as wonderful if not more. Flo is understanding, kind, courteous and very professional. I also had a storage unit at another place snd it was a unpleasant experience. I highly recommend public storage Ebenezer rd because of the relationship with Flo and the safety of my valuables. Lisa Page
The team here was professional, courteous and made my entire experience pleasant. The storage was clean and fit all my needs. Great service!
Flo was awesome and helped us through the whole process and cake to check on us while we were loading up our storage unit...
Flo is better than the actress on TV by the same name who sells insurance.
Flo is extremely knowledgeable and helpful. Thanks!
The prices are great, the grounds are always clean, and every employee at this location has been super friendly and Miss Flow wasn't only friendly but saw I was struggling with a rolling tool box one day and didn't hesitate to help me! Thank you so much Miss Flow!
I decided to rent a storage unit from Public Storage Ebenezer and Flo took the time to show me the available units and get me signed up. She made the entire experience a pleasant one and was extremely professional and thorough during the process. I highly recommend Public Storage Ebenezer and appreciate Flo for her customer service.
I just wanted to thank Flo again for all her help she is Awesome. Ms.Turner
Ya'll were right! Flo is awesome 👌. Plus the location stands up to the high standards of other Public Storage locations I have used in other towns.
Flo is phenomenal great personality great attitude please keep her! Best experience in 14 years
Talasia Thompson great customer service a well caliber and I would recommend everyone
Flo was always so helpful. This was always clean and hassle free. I will use them again in the future if I need to.
I thought I had reserved on the website but it didn't go through .Flow helped me through this and rented me just what I was looking for .Flow allowed me to leave my small trailer on property for a couple hours while we looked at local properties ,SO VERY HELPFUL !! would defiantly recommend !!
Your staff at your Ebenezer Rd in Rock Hill SC facility is very accomodating , friendly,and knowledgeable. In today's world staff like you have is hard to find. As an employer you should know you have a great employee overseeing your business in Rock Hill.
I truly thought I had an impossible problem, I went in thinking I wasn't going to be able to get a solution but would try anyway. Without going into any personal details, "Flo" was able to solve my problem and not only that, she had the best customer service skills I have seen in a very long time. It still shows there are great people here on this Earth. Thank you so much Flo!!!
Flo is the best!!! She was very helpful the last few times I visited the property
Working with Flo was a pleasure. She was very informative helpful and just sweet as pie. I wish there were more people out in this world like her.
When you live in CA and need to store things in SC, Public Storage is where to go. Fast, Friendly and Affordable.
I was able to secure my unit online and then Flo helped me with my paperwork. She made the process easy and was a pleasure to talk with. I had a flood in my home so it was great to be able to put things in storage so quickly.
My whole encounter was great. The property is clean and free of debris. The office lady was very kind and knowledgable and has a great sense of humor. I even witnessed her deal with a rude group in a most professional manner. I highly recommend Public Storage. Update: still a happy customer!
The lady in the office was a friendly person,very nice.
I stopped by just a few minutes before the store closed. I was looking for a particular sized box to send a diploma to my daughter. The office staff were very kind at the end of the day. Good customer service is hard to come by these days.
The ladies here made my visit and urgent need happen smoothly and positively. Helped me every step of the way! Excellent customer service!
Camille does a SUPER job there!!
Camille is the best! She showed me the perfect unit and process was super simple. I was able to do it right from my phone and so quick!
Thank you Public Storage for a great value and secure storage in this stressful time of relocation.
Camille made my move very easy. She helped me find the perfect size for my things & smiled the whole time. Very welcoming.
Not sure why it ask for a rating… there isn’t much to rate. Sorry guys! You took my bill up $15 and I don’t know why!
A great experience all around. From the rental process online to the office interaction.
So far so good. Clean
Great customer service, the facility is well kept and maintained and Erin and Camille are very helpful and friendly
The ladies in the office that helped me set up my storage unit were really friendly, knowledgeable, and able to answer my questions.
A good safe place to store your things.
Did everything online and opened the gate with an app on my phone. Never met a soul until I was already at my unit. Now that's next level. So far it's great.
The online rental is quick and easy.
The online rental process is simple and convenient. I had no issues finding the unit that my wife rented. The unit was clean and exactly what we needed.
This is a clean and well kept place. The location is easy to get in and out any time of the day.
They are not$1.00 for the first month!I pd$63 and then$53 a month after that! When to they advertise$43 a month!
Very polite lady!!!
Thank you for everything. Camile was great and she helped me with everything I needed. 10 out of 10
10/10 would recommend
The person at the front was very helpful and friendly strongly recommended
Tractor trailer accessible, nice pull up units, and friendly staff.
I recently asked for a rate reduction and not only received the reduction but it lowered my rent even further than the original rent. I always receive great customer service here.
The lady that helped us was great she had us checked and signed up in no time! She was very professional and polite,I like that and it shows that she knew her job well! Thanks we appreciate it!!
This is a very clean property and I was given exceptional customer service.
My wife and I have had a rough go of things lately. We have enjoyed all interactions we've had with Public Storage, from renting, to just general conversation with the staff.
I had no idea what I needed and Camille walked me through everything!! She was wonderful and very helpful. I would highly recommend using this Public Storage facility.
Consistently good service and value. I always know what to expect when I enter any office for any reason.
Always a pleasant interaction with staff. Thanks!
Another great experience at Public Storage. Consistency is key!
Convenient at the time I rented storage. No longer a place I would use for storing my items. Rent increased four times while there. Unit shows signs of termites and management did not resolve the problem. This is my last month for storage.
Great customer service and clean property.
I highly recommend this facility as my family had a wonderful experience during a difficult time
Of all the storage places I’ve used I haven’t found any that are as great as this one. They care about your stuff and take seriously making sure it’s taken care off and safe. Great staff
Camille is absolutely the best. She cares about her customers and their stuff. I wood give 100 stars!
The staff is awesome and friendly. Very well kept.
Jerrica is awesome and is a valuable asset to public storage!
Thanks for everything. The whole experience was great from beginning to end.
Very good service. Very helpful would recommend
Overall, a good experience here.
Check in process was so easy. Exactly what I was looking for. I original gave this public storage 5 stars. They jacked up their prices I can get 10x10 for 80 at other storage places. It's now 120 at public storage. If you have the space just buy a storage building it's way cheaper in the long run
Jenna was a great help. I couldn't asked for a better service from her and jerrika. They always have a wonderful smile!
Thank you Jenna for helping us with our storage needs. Your attitude was great and you even laughed at my friends corny jokes...that alone was above and beyond.
Jenna and Jerrika were very helpful and always smiling. They are the best team in customer service I've ever seen and they are the reason I will always be a customer here. They are absolutely amazing and deserve the recognition and respect and I hope they can get a raise for the exceptional service that stands out from all others.
Excellent customer service. Went above and beyond. Two thumbs up !!!
Lauren gave me 5 star service in showing me the property. She was courteous kind and knowledgeable. I feel very secure in doing business with public storage. Excellent service
Jenna was very helpful when I rented unit. I Will tell my Friends and family
Very high priced, so so service.
They where very kind and very professional.
I needed a locker for only a month and didn't want to spend $20 on one of those cylinder locks everyone makes you buy. Jenna was gracious and helpful and found me the LAST unit that I could use my padlock on. She also informed me of a discount for first month's rent. That is great customer service! She was also working Sunday and gave me my gate code when I left it in my car an hour away. Thank you Jenna!
Lauren was great checking us in and making sure we had the online promotions! Thank you for caring about your customers!
Do we have access to our Storage units after hours as long as we have access to the gate and a lock to our storage unit I don’t get off work until late at night so I was wondering if I were to come at 1 o’clock in the morning to put something in my
I stopped in today with a minor issue concerning my climate controlled unit. Camille handled everything so professionally. She listened, showed concern, offered great feedback and even took the first step to resolve the issue in a timely manner while I was in the office. This is very reassuring. The property is always clean and secure and everyone I have come in contact with at the office is top notch!
I love storing here..minimal problems and the staff helps me every way they can! I have already recommended my friends and family.
All good here!
Great customer service provided from the girls at the front desk. Clean and secure. I would recommend storing here.
I have had my unit for almost 2 months. I went to get my bed out of the unit the other day and noticed dirt under where my bed frame was sitting. There was no red dirt there when we moved the items in because we made sure to try to keep out stuff clean and swept it before putting anything in. When we moved the bed we realized that termites had came through a crack in the floor and started eating on the headboard of our sleigh bed and a box spring that was sitting against it. I am scrounging now to get my home prepared to get all my things out of this unit so that I can assess if there is more damage. On 05/28 I called the office to let them know the issues and was told to contact Jake, the property manager or GM of this location. I have tried calling him several times since and even in February for another issue and he will not call me back. I have never heard from this man. I am extremely disappointed that as a paying customer, I can’t get the respect from the GM to call me back so I can voice my concerns over termites at this facility. If not treated, they will take over all the units and it’s going to be a disaster. so if you have things at this facility In B building especially, I would advise you thoroughly inspect your things to make sure you don’t have termites eating your valuables. We have a lot of antiques in our 2 (other unit is in a different building and have not assessed yet) units and all irreplaceable sentimental things that I am horrified may be damaged. Please check your things and make sure you have insurance. I have had my unit for almost 2 months. I went to get my bed out of the unit the other day and noticed dirt under where my bed frame was sitting. There was no red dirt there when we moved the items in because we made sure to try to keep out stuff clean and swept it before putting anything in. When we moved the bed we realized that termites had came up through a crack in the floor and started eating on the headboard of our sleigh bed and a box spring that was sitting against it. I am scrounging now to get my home prepared to get all my things out of this unit so that I can assess if there is more damage. I will never use this facility again. As long as they’re getting your money at this location, that’s all that matters to them apparently. Very bad business practices and poor management. I hope that Corporate can do something to better serve the many customers that use these facilities. At very minimum please get this facility treated for termites so that peoples valuables aren’t ruined. Update on my claim for my items lost at this site: There is a 250$ max coverage for “varmin” which is what termites are considered , and a 100$ deductible in which means I will get 150$ to replace my bed and box springs. I was told I had 3k in coverage but they do not know the details of the coverage because it is an outside company. I did hear back from the manager and GM of this location after they read this review/ got messages. They were friendly but nothing they can is still what I got. Still extremely upset about this experience and if u have items here it’s wise to check your unit.
Had wonderful customer service and friendly staff. Even surprised me with a 50% discount for a special I didn’t know about. Very easy to access the unit and good security.
Lauren is always such a big help.
Lauren was a pleasure to work with today when getting my storage. She was extremely helpful and funny which goes a long way during a stressful time. I’m going to have to give her two thumbs up.
Great service, friendly people Jenna was very professional and helpful on my decision making
We have requested light bulbs be replaced since Dec 2018.It is now May 5 2019 and we are still in the dark when we go to our storage unit.This is truly sad and management is aware of the situation.
I went to inquire about boxes for my move and the young lady Lauren was very helpful but I felt sorry for her. The air was broke and it's extremely hot in the office. Thank you Lauren
The ladies working the front desk are horrible and have even worse customer service!!!
Too expensive and just increased their rates.
Jenna was so nice and great customer service skills
Very professional storage facility. Jenna helped me reserve my unit and made the experience so easy. She has excellent customer service skills and seems very knowledgeable. Thank you!
Recommended!, The Only Storage Place On This Side Of Town Thats Open Past 7pm. Jenna The Front Desk Customer Service Rep Was Very Helpful And Informative With Storage Units And Also Made Sure We Were Going To Be Comfortable With The Space And Security On Our Storage Unit. Much Appreciated!
Works wonderfully. Great space, easy access. Friendly helpful staff. Lauren explained everything and we even rented a 2nd space.
Great facility with an even greater value
Oh, yes, prices are decent. We’re using the facility while in the process of moving and can’t imagine how this could be anyone’s norm. We pay for, as their website says, “keypad access” and “well lit facilities” and of course secure storage. Well, their gate that requires a keypad entry has been broken for over three weeks and REMAINS OPEN to God and the world at large. The single lightbulb in each unit we examined never worked. We were told that a work order had been put in due to “power loss in the back several rows of units”. Said work order was also issued at least three weeks ago and nothing has been done. They also claim climate control, yet one employee said it’s kept at 75 degrees, another said 55 degrees and we have yet to go and find the vent blowing air of ANY kind. Also, this may be the average for storage facilities, but they force people to buy (not rent) what are more or less proprietary locks. So, you’ll never be able to use it again and won’t get your money back either.
Not to bad
Not a good place to use we rented on the 12th thought payment was due on 12th they never prorated but said we was not reliable or truthful employees go somewhere else you have been warned also prices are lot higher than other storage facilities
Jenna was so helpful and knowledgeable when we rented our unit. She was polite and provided great customer service !
Great customer service by Jerrika. Very professional, proficient and pleasant. Would recommend for storage.
I COULDN'T BE MORE PLEASED WITH THE SERVICED I HAVE RECEIVED FROM THE STAFF HERE AT PUBLIC STORAGE, JENNA WAS VERY HELPFUL, POLITE AND SHE SEEMED VERY CONCERNED AND MADE SURE THAT I WAS COMFORTABLE WITH THE UNIT I CHOOSE ,SHE IS VERY KNOWLEGABLE AND KNOWS HER JOB AND ALWAYS GAVE A GREAT SMILE. I WILL DEFINITELY SPREAD THE WORD ABOUT THIS LOCATION
Ms. Jerrika & Ms. Jenna have provided me with the best quality of professional, excellent coustomer service.
There was a lady that worked in the office that really took her time to help me. I think her name was Lauren but she was awesome.
Good customer service from the office staff.
I must say this property is very convenient for my place of work.. Jenna was amazing.. She helped me save 30$ on a bigger unit .. A+. I already recommended my other employees who are also renting as well.. Thanks Jenna and staff
Excellent customer service. I would highly recommend renting from this location. The three girls in the office Jerrica, Lauren and Jenna were very helpful. They made the rental process very easy.
Lauren and Jerrika are an asset to this property. They are wonderful to work with and helped me with my needs. Great experience.
Great service from Lauren. Great price
Jenna was very professional and provided excellent customer service. You do have to purchase monthly renters insurance which is not stated on the reservation agreement and was not calculated into the down payment cost but overall, I was very satisfied with the unit, location and staff.
Great customer service thanks to Jerrika. She made everything easy and was very nice and helpful setting up my new storage unit.
Great customer service , good prices and Kimberly was great made getting a place yo put away the stuff that doesn't fit in my small place. Just great customer service
Thanks for the help Kim. You were very pleasant and informative. Answered all my questions. Great location and seems well maintained.
This location deserves ZERO stars, sadly it wasn’t an option. If you want poor customer service and scammers, this is the place to be!!! I was fooled by the extremely nice customer service representative at corporate and the location convenience only to experience the worse possible experience EVER!!! Upper Management is horrible! They could care less! And the Property Management is just as worse as they didn’t even secure my unit when they saw someone broke in!!!! Will never use any Public Storage again, thanks to my experience in Rock Hill, SC
Love the service....Would definitely use this space again
Second time renting from this location. Had a great, hassle-free experience the first time so knew right where to go when I needed storage services again. Different associates than last time, but Naja and Caroline were a great help, quick to resolve any issues that arose. Would highly recommend.
Easy in easy out
Very friendly and helpful staff
Great customer service, in and out experience thanks to Naja
Thanks to Ashley and Naja for all their help and the fact that they both show great attention to detail and their customers.
Awesome place to go. Worked with me on picking out a unit. I was able to take time to go through the online application first. They weren't pushy at all like other places I've been to. I wish I could give them more than 5 stars.
This will be the second time that I am leaving a review. The manager, Ashley is absolutely wonderful. Whenever we see her, she is always so quick to make sure everything is working out with our space. She engages her customers in pleasant conversation that shows she really care about her customers. Renting here as been a pleasure. Thanks for all you do Ashley!
Great staff. Clean units. Safe environment. Quick and easy rental process
Really Nice place to Rent! Ashley is awesome!!
Nice clean units. Very friendly and helpful staff.
The ladies here are AWESOME!!! Very polite, and helpful. I would recommend this storage place to anyone!!!
Great customer service. I would recommend this storage to friends and family!
A very quiet facility and customer service was great. The units themselves are pretty clean and up to date. My only complaint is that I have to use my code to exit the facility.
Great staff Taylor was amazing very helpful and was able to answer all my questions even when I was being difficult she stayed calm and helped me
Brandy did an excellent job answering all my questions this morning in regards to units, sizing, and prices.
great customer service and great units will be suggesting this place to family and friends
Very clean and secure. Prices are great!
Very nice staff great price
Great staff and units! I'll definently recommend them to friends.
Ashley was fantastic very knowledgeable and helpful with Questions. Really knows her stuff.
Ashely and Candace were so nice and answered all my questions I didnt end up getting a space but only bc I am only looking rn but I will be back as soon as I need a space
Ashley was very professional and knowledgeable .
Very helpful and friendly service! I couldnt have asked for better coustomer service! Great place with great employees!!!
Walked into public storage with an issue and ashley and candace were so friendly and understanding. They were able to solve the issue quicly and i left a happy customer. Will return.
Ashley and candace were great at getting me and my family settled in our storage unit. Very professional and quick service
Because Ashley is a wonderful help all the time😊
Always greeted with a smile...excellent customer service...
Very clean and massive facility. Good security and services. The manager Wanda was very pleasant and helpful.
Once again got great service from Ashely. Helping me with getting a storage in a timely manner.
Absolutely the best experience I've had with storing my belongings! Ashley was so helpful and reassuring in choosing the right size unit & that my things would be safe & secure. The level of customer service was outstanding! I recommend everyone use this facility. Keep up the good work!
Ashley is a great person and very polite to customers . Ya are also great service
Customer service was great.Best I've ever seen.Ashley was the nicest person you ever want too meet.Thank You for being so helpful.
I have been a Public Storage customer for about six months. My experience has been wonderful especially the customer service. Everyone who has assisted me has been professional, courteous and optimistic. I actually enjoy going into the office because I know how I will be treated.
Great place to rent. staff is very friendly. Highly recommended!
Ashley was very helpful in getting my space set up and working with me to figure out what I need.
I was called ahead of time by Wanda from this location to confirm my reservation. I was greeted by Wanda when i arrived at the facility. she was very pleasant to talk with. She was very detailed in all that I need to know about the facility. She also showed me all the options with the moving supplies,insurance,ext. Nice to see good folk like this during a stressful time as we are moving away. Thanks for all of your help today Wanda!
Needed to purchase more boxes a few days ago, when I stopped in Kristy was dealing with a rather difficult customer. Not only was she very professional but she maintained her composure extremely well under the circumstances. I ended up having to leave due to time frame but returned to check on her since I was concerned about her well being. She was very polite in helping me get my boxes to the car and loaded up. Thanks for your help!!
My brother actually rented a space yesterday, Kristy was very courteous and accommodating! Thank you so much for your help!
Great service. Always helped with a smile
Sharese was very courteous and helpful with my storage needs. She showed me several unit options as well as a humidity control product that I could use to keep humidity levels down with my storage unit. I would encourage anyone to ask for Sharese to assist with any of thier storage requirements. Coy Cruse
Sharese was amazin very friendly . love her
A++ service. This is a well ran business and Sharese is always at the top of her game. Great job Public Storage!!!!
Sharese is an absolute doll. Always very courteous and polite. No complaints at all.
Sharese & Mesha are great people. Thanks for everything
Great service! Always a personable approach given by both Misha & Sharese. Highly recommend this location.
Sharese & Mesha are always friendly and very professional when I come here. Thanks for everything ladys
Mesha was great! She explained everything I needed to know about the storage clearly. She was thorough and knowledgeable. I felt very comfortable talking to her and asking questions. Thanks so much for your help!
Sharese was real helpful. Needed unit for month. If need again in future. Will definitely return
Sharese and Mesha are awesome!
Mesha and Sharese were very helpful and polite. We have had a good experience with Public storage.
Sharese and Mesha are very sweet young ladies who are always so friendly. Thanks for always making us laugh!
Sharese and Mesha are amazingly helpful and so nice! The storage units themselves are clean and monitored and rates are good but what makes this public storage stand out are the people working there! Wish I could add an extra star!!
Quick service! Very helpful. Thank you!
Great service at this location, messha sharesd ed
Sharese & Mesha always take good care of me & I thank them for their hospitality
Extremely helpful friendly service thanks to Misha and Sharese
Thanks for always being sweet Sharese and Mesha . you ladies are always on point keep up the great work!!!!
Sharese and Ryan was awesome today. They took care of me quickly and actually cared about my situation. Great place if you need a storage! I will recommend to everyone.
Mesha and Sharese were great!!! Superb customer service by both ladies took care of all my needs. Strongly recommend this location.
I received excellent service from Sharese and Mesha every time I come to this location. I love the ladies who work here
Love the device of Mesa and Sharese
Sharese and Mesha is awesome. Great customer service, location and customer service. Great people! Thanks again for all you guys help.
Sharese and Mesha did a great job taking care of all my storage needs.
Mesha and sharese were great help they went beyond to help all they could ! Very kind people ! I recommend them to everyone?
Sharese and Mesha rock and always took good care of me. Thanks for everything
Sharese - Mesha, Very very good customer service. Very polite, helpful and great at letting my know information on the units.
Sharese and Mesha are so polite, professional, and very pleasant to do business with. They have accomodated my every request with efficiency and a smile.
Sharese and Mesha are always nice, thank you ladies for your kindness.
Mesha and Sharese provided excellent service! It was a pleasure working with them!
Mesha and Sharese are always wonderful to us!! Thanks for years of great service!!
Very good service from Sharese
Kesha and Sharese were extremely helpful! They called me to AVOID a late charge and took care of the whole thing in less than 5 min!
Today, September 12, 2015 I had the pleasure to having Miss Mesha to assist me with my move in to my new unit. She treated me with five star customer service and insured that I was pleased with the unit that I reserved online. I found her to be very caring, knowledgeable about the products and services that PS offered. I know that if I ever have an issue and/or concern with my unit that Miss Mesha will do whatever she can to help remedy the matter. It feels great knowing that you are doing service with someone that not only cares about their job but the customers they serve. Miss Mesha....keep up the positive attitude, willingness to help, and going above and beyond. I hope greater things continue to work in your career and life! BIG HUG!
I had a great experience getting a new storage unit. Mesha was very helpful in showing me the unit and getting all of my paperwork finished. It took no time at all!
Mesha customer service skills were awesome. Thanks a lot for your help
Mesha is just one of the great people that you can have with your company she is always ready to help
Mesha was very nice and very professional. She handle getting my family set up with our move and storage very fast.. great customer service.
I love the service they have really nice workers who help you the best way possible one that I really like name is mesha she's very nice
Thanks you Mesha so much for your help, you have such a bright personally and your very helpful.
I loved the service at this Public Storage. It's so far the best one I've been to. And the woman who helped me was named Mesha, she was so knowledgeable about everything I wanted to know. Will definitely remain a customer even after I move.
Love the great rate! Sharese was awesome!
I received excellent service from Sharese today. I was able to pack my dishes with her assistance.
Sharese was great helping me find packing supplies for my pictures. I will return for future packing needs.
Sharese was great!!!! Very knowledgeable about policies and the units. She has a great attitude. Will recommend this site.
Wonderful experience!!!!! Mesha is such a sweet person and very helpful.
Customer service is great here sharese and mesha are wonderful people's thank u all so much!
Sharese and mesha did an excellent job helping me out today
Mrs. Sharese and Ms. Mesha are very nice women. They went over and beyond to make sure that my item got back to me safe. Thank you lady's for all your hard work. You guys ROCK!!!!
Mesha/Shares were always very helpful when I would go into the store. Service was great! Keep up the great work.
Mesha was very helpful for me and gave the best service available
Misha was very sweet and helpful, as was Sharese. Knew who I was and what unit I had. Very nice first time using storage.
Mesha provided fast friendly service. Thanks!
Sheress was excellent!! Clean and spacious units. The best for your money.
Sharese took care of all my storage. Customer service was outstanding
Great customer service, location, and facilities.
Awesome customer service! Been using my storage space for a year and a half now and never have I experienced an unpleasant time. Mesha is awesome!!!
Very helpful in deciding what size we needed and able to offer special service when our things are ready to be shipped.
Mesha was extremely helpful. She answered all of the questions that I had and was very informative. The unit I rented is very clean and secure. Great property.
Mesha was a great help with getting my account set up to pay on line. Service has always been great.
Great initial intake--Sharese and Mesha were great!
Customer Service was great, had a little wait time but the young lady; Mesha, conquered everyone and their tasks very well and sufficiently. Getting a unit and storing my things went smooth.
Meshia from 08644 she was very helpful and informative on choosing the right space for my items, and very friendly. She was very nice and knew what she was talking about when it came to my needs on the storage space. Thank you very much
The workers here are the greatest!! Funny, sweet and kind!!! I love it here!!
mesha was great very helpful,profesional and sweet. thanks again !!
Mesha was a huge help and very friendly I will be recommended this location to anyone ik that needs a storage locker
Miss Mesha was very cordial, very professional, and very friendly. When my business was done, she very politely asked if there was anything else I needed assistance with. Very much an asset to the Public Storage company!
Great customer service! I love public storage and the people that works there; especially Ms. Mesha!
My experience at Public Storage was nothing else but quick and friendly very nice clean place nice neighborhood very safe . And the manager was very courteous polite and knowledgeable
Stopped into location and was greeted by two lovely girls, Mesha and Sharese. I explained that I was looking for supplies to help with my move, Sharese offered all kinds of products that I may need and explained the benefits. She was very knowledgeable. Both extremely friendly. Ended up only purchasing one of the packs but will definitely be back as I need more.
The young lady (Mesha) who served us was approachable and friendly. There was a small discrepancy with our bill, but she investigated and was able to resolve our issue. She is a valuable employee of this Public Storage facility!
TodayFeb 15,2015 I visited the Public Storage at 2229 Ebenezer Rd. I was looking for 5x5 storage this location didnt have available the lady April was very helpful and friendlyAssisting me looking at other locations for what i needed.She was very informative and she went over and beyond to meet my needs!!!
sharese is the friendliest person that I have ever met. she made sure I had everything I needed. I would recommend this location to anyone
Fantastic customer service, Sharese!
Stopped in to purchase some boxes, Sharese was amazing. Best customer service experience!!
Sharese was wonderful to deal with. She was able to assist some older relatives of mine. Thanks again for your help!
This is my first storage unit and the best quickest most friendly experience ever! Thank you to matt and kristy ! They went above and beyond to helped get my unit and boxes and matt even helped me place them in my car. They treated me like family and did not rush at all they are a wonderful team together and separate! Although neither of them work at the property they represented your company like the did. No questions one of my best customer service experiences in 36 years!!!
Went in to see a space and shares did an great job taking care of me. I highly recommend Public Storage!!
Courtney and Sharese are excellent representation of what the company should have as employees. Courteous and kind and respectful was the precedence that was set by those two. Recommend this site for everyone in storage needs.
Courtney and sharese were great help with me moving today
Experienced a stress free, no hassle reservation and check-in. Sharese's personable manner made you feel like you were dealing with an old friend. There are no words adequate to display the customer skills Sharese has. Can only hope the folks at Public Storage recognize that. As far as the unit goes it was clean as a whistle. Only downer was Public Storage misleading advertising campaign -- first month rent for a $1; is not available at this location.
Excellent customer service, and friendly management.
The manager Sherese is very informing and helpful with my needs, this is why I always return when I need storage
Sharese is awesome! So friendly and helpful and she knows the property. Check in and out was so fast compared to the last place i rented. Nice facility and some great options.
Public storage is a AWESOME place, Management is fun to deal with, Everything is up to date, Nice safe a secure storage units, 10 out of 10 Ask for Sharese In Rockhill :-)
Great experience. Highly recommend for your storage needs. Jim was very helpful, efficient and friendly. Thanks!
Awesome establishment! Would definitely recommend to all my friends as well as coworkers. Both Sharese and Jim are always a pleasure.
I had a great experience with this location, and Shares is the best property manager to take care of all your needs.
Had great experience today. Lady was very helpful and knowledgable
Verry happy with the service.
Shares was a wonderful help to me , God Bless her!!! :)
Very clean. Very nice and helpful staff. I was a day late arriving and they were very understanding. Clean with no bugs and in a very good safe neighborhood.
Would recommend them to anyone, truly Ms Sharese, has been a saving grace my movers said I had the wrong size unit for our things so we had to get another and she was just the sweetest very kind and I really felt that moving to rock hill is going to be a wonderful experience if she is any indication of how it is going to be
I have been renting my unit for about 6 months now and I am very pleased. I enjoy the employees friendly additude and prompt service. I would recommend this place to all my friends and family.
I loved how helpful and courteous sharese macon was. She made me feel like my belongings would be safe and that was very important to me. She was also very friendly and I will be recommending some people to come here.
Sharese Kelly has been wonderful. Thanks for being so patient
wonderful service. very personal and courteous. very clean spaces. Andrew griesert
I just love the friendly service here at the Public Storage on Ebenezer!
The rep was a great help in getting set up with a unit
Did a great job. Very customer friendly and very professional, was able to get a unit right away.
Great Experience setting up our rental. Sharese was excellent and very helpful. May 2014
Sharese was awesome!! Very friendly, high energy. I never expected to have fun renting storage unit, but it was actually fun!!
Share se was very great she is a very nice girl.
great customer service. easy access from my neighborhood and very reasonable rates.
Sharese was an Angel and a lifesaver. My experience today was a great one and I'm so thankful for such friendly and excellent customer service. She went above and beyond any expectations to make sure my needs were met. Thanks so very much for making my move a much simpler one.
Great location and fantastic customer service.
Sharese is excellent. Any questions or concerns I have she is there to help. She makes the whole experience enjoyable.
Very clean facilities. Easy online process to speed thing up, being I was needing to get in and back out. Arrived at location to finish paperwork and was mislead right off the get go. Was told that Public Storage requires you to take out insurance and than gave me 3 options to choose from. After questioning this she than backs up on this statement. I start to go to the unit and she than tells me that it is blocked by a truck but she would go tell them to move so i can get in my unit. After she talks to them she comes back to me and tells me it will be 20 to 30 min. Asked if she can reasign me to different unit and was told no, paperwork is done on that one and rides off on her golfcart. Finally get to my unit and find I can not get in unit due to her not taking their lock off of door. Go to office and no one is there. Locked up with sign on door that they will be back in 20 minutes. I call customer service and was told district manager would call me. Still waiting on that phone call.
Terrific storage site! Thank you for providing such friendly service!
Very courtious. Jim & Sharese
I have been with Sharese and Jim for about a year now and they could not be nicer to do business with. They are ALWAYS ready to help with movers, helpers and any other thing you can be in distress about. They are wonderful caring people who understand that moving is a veritable nightmare !! Thank God for people like them. They are a real asset to Public Storage..... and the human race !!!
A few friends recommended Public Storage at 2229 Ebenezer Rd. in Rock Hill. We are so glad we decided to follow their recommendations. Sharese has been the most wonderful person to work with. Everyone in our family enjoys seeing her when we stop by our storage unit. Sharese is always hard at work; but still stops to share a smile and kind words and helps out in any way she can. We highly recommend Sharese and Public Storage on Ebenezer. We have been and continue to be very pleased with our experience there.