Public Storage Self-Storage Units at 4560 Charlotte Hwy, Lake Wylie, SC

No one answers the phone or return calls.

Amanda was amazing very helpful . Public storage needs more people like her .

This location has such pleasant employees. I've not spoken to one employee that wasn't polite, professional, and so courteous. Amanda is definitely the Go-To Person when you need complete honest and accurate information. She has always been so helpful to me and informative. Amanda is what I call, someone who will do all that she can, while retaining Integrity at all times, and remaining courteous always. Ms. Patricia is very kind, sweet, and relatable, which goes such a long way. The prices are a bit on the outrageous side, especially with the continuous rate increase (Due to the Location) which is what I'm told by corporate. However, when it comes to courtesy and customer service, this location definitely tops all the other Public Storage locations that I've used in the past. Thanks for the great customer service you provide Lake Wylie Team, as it's hard to find courtesy today. You are much appreciated by the customers, if no one else has advised you of such, I'm here to deliver the message :)- Nita

Amanda was a great help

Lake Wylie Public Storage is where you would want you precious things to be stored . Not only is it neat and clean but the Staff Mrs. Amanda is a Sweetheart and make you feel at home even through unforeseen circumstances . Amanda works with you and puts your mind at ease and for that I’m grateful . Thank you Amanda you Angel

I asked Amanda to help evaluate the cost of my unit. She came to me like 👍 a 🏆 Champion. Along with other helpful situations. This place has help my move back home enjoyable.

I went in Saturday the lady was very kind and helpful. I would recommend this location to anyone.

Amanda was extremely helpful and is a great asset to this location.

Great customer service! Amanda is an outstanding employee and a joy to work with.

The management at this location is absolutely awesome!!! They’ve been extremely helpful every step of the way. Amanda was so polite, respectful, and professional. I highly recommend using this facility for all of your storage needs.

Too much cost rent of smaller storage and went raise up next month!!! Also the office never open when need to pay rent

Horrible service to loyal customers over years!!!! wasn't even renting from this location but all of a sudden they were the ones involved with selling units not on their property! Hate this place!!! Disgusting unappreciative & non empathic to people with disabilities/parents with kids as well. Showed no remorse in anything so I'm not either. Yall are disgusting & can't wait for Karma to all involve no mercy.

Expensive!

Casie was so nice and the process was fast and great!

Awesome service !!

(JULY 2023) I'll fix my rating when you fix your office hours this is the second time I've had to sit here for over an hour. Sat outside the main office on a Saturday everytime I call it says you are open till 5 its 230 I've been here since 1 and I haven't seen nor heard from anyone who works here if you're closed you're closed but don't say you're open when you have no one here I let it go the first time thinking hey it happens but on multiple occasions im gonna say something

Cassie gave absolutely wonderful customer service. We will definitely refer all our friends

Kassie and Raven did a great job assisting with my rental!

Cassie was very friendly and informative. Thank you for such great service.

Great working with Cassie! We also had the pleasure of meeting and working with Erica. Great experience! Thank you, both!

Cassie was very helpful

Cassie is amazing and she's so kind and helpful shell answer any questions you guys might have about renting a unit and everything she made it so easy

Cassie was fantastic. made the process easy.

Cassie is very nice and pleasant and very helpful!

Erika is very professional & kind/prompt service too. Extremely clean ,cleanest storage unit I've seen. Highly recommend

Cassie is awesome! Very knowledgeable and friendly! She put my mind at ease!

Cassie was pleasant and very helpful. The unit was easy to access.

LINDA WAS VERY HELPFUL

Cassie and Erika were awesome!

Excellent service

Cassie was fabulous and very helpful and knowledgeable with all my questions. i highly recommend Public Storage

Cassie was amazing of accomdating on the right storage for unit for the price and size. I recently moved back from Dallas, TX. So, I needed something very quick. She very knowledgeble and experienced in her industry! I will always be a loyal customer because Cassie!

Cassie the front desk agent was very wonderful and had excellent customer service. We’ll definitely recommend

Cassie is always helpful and has been a pleasure to work with.

was trying to help out a friend and help her move items into her storage unit however our encounter with the lady up front.. I believe her name was Chelsea but I may be wrong.. was horrible. She was rude and snappy from the very beginning. It was our first time renting a storage unit so we needed guidance on how to obtain the key and use the gate. The email accidently went to my friends spam box so we came inside hoping to be greeted and guided. We filed a complaint against her with the district manager.

This location is AH-MAZING! Cassie walked me through the entire process making it practically effortless. I could NOT be happier! Thank you!