Public Storage Self-Storage Units at 1701 Woodruff Rd, Greenville, SC

Sibbie is always in a nice mood to talk with great.

If you want a place that you can get in touch with someone when there is a problem. This is not the place you want to be. There is a reason why their prices are so cheap; they don't employ no one on site or no one to answer phone calls anyway. When you try to leave a voice mail it comes by to you so in Actionality your leaving a voice mail to yourself....... So please don't be fooled into thinking they care anything about you or your belongings

Great customer service

Excellent customer service!

We had some issues getting the right size unit but Niki went above and beyond to make things right. Highly recommend them for all your storage needs.

Tammy on woodruff was so helpful Thank u showing me around..keep smiling

Nikki is awesome! She cares about her customers. This property is always clean.

Very courteous and efficient manager at facility.

Niki was so helpful and super sweet when I asked for some help with my unit.

I came to this location to get storage but the size I wanted was not available. Niki was able to rent me a unit at the location around the corner for the size I needed and gave instructions on how to enter the gate and get to my storage unit, which helped me out a lot since I was running late for an appointment. She provided excellent and efficient customer service!

Great storage place, Nikki was helpful

If you need a storage unit, this is the place. Phenomenal customer service on every level.

This facility is always clean and organized. The staff are very friendly and helpful.

At store on Woodruff Rd is great. Awesome security. Great customer service😊

After 2yrs of having Public Storage as my safe place for many valuable items & keepsakes … this location have always went above and beyond to make sure any changes , updates , & information regarding my unit was delivered in a timely manner! Nicki is the ABSOLUTE best with managing this facility and making sure that my needs or concerns were satisfactorily met ! I have no complaints. 🙌🏽

Niki did a great job!

Niki was very friendly and provided great details on all specials and units that she showed me today.

Sibbie’s customer service, professionalism, and kindness was unmatched. Great place to rent!

Great Service and Niki was amazing!!!!

Niki was helpful and knowledgeable of the units. It literally took me 15 minutes to view unit and be on way!

Great service

So I do not use this particular location I use the grand view drive one and honestly the experience with that location has been absolutely a nightmare. I had attempted to move my washer dryer combo 3 times with the 3rd time being tonight to each time coming in with a gate that would not open. I had called the customer support and the property manager of this location 3 times with no results. I turned to Facebook to ask if anyone knew the problem and could help And then I get an answer within minutes by the property manager- of THIS location!!! Rachel was so kind helpful and attentive. She saw how upset I was and did what she could to help me- even though she had literally no obligation whatsoever to do so. My experience with that location after tonight was absolutely leading me to changing storage units but honestly Rachel may have created a customer for life with how committed she was to help. Rachel you are the best. I so seriously appreciate you. And I got my stuff done in time!!

Get with ya girl Nikki she is the best !!! So helpful & accommodating! 😊

Niki was awesome and very professional. The units are very clean and affordable. Highly recommend their services for storage

Niki, was super helpful and nice, and was very informative.

Very good prices. The lady at the front desk, Niki was very kind and helpful.

Excellent experience

Niki is the best in the business! She knows what she is talking about! I recommend you store your stuff here! A million stars!!!!⭐️

Nikki was awesome she called and confirmed everything with most professionalism she helped from start to finish wish I could give 10 stars.

Five times we have been here and couldn’t get into the building. The key pad says to “see manager” but they don’t have any staff on site unless you make an appointment over the phone. My bill is on auto pay and each time i call the customer service line they tell me there is no reason it shouldn’t work. Absolutely ridiculous to pay $93 a month and can’t even get into my unit

Niki has been so helpful and friendly to work with. The facilities are clean and the location is very convenient. I recommend this location for your storage needs!

Extortion is the correct word. We had a contracted rate but after only 4 months it increased by 40%. It was NOT a promotional offer. Yes, the contract specified it was subject to "periodic increases". One may assume that's due to increased costs in electricity, labor, inflation or other market increases. It's not to cover additional costs. A 40% increase after 4 months is nothing short of a flimflam or a bait & switch. Best advice when packing your unit is be ready to move out.

Whoever call me about my reservation was lacking customer service skills, had an attitude, and just acted like I was wasting her time therefore, I cancel my reservation because if you act like, I don’t deserve a couple minutes of your time you will not get my money.

Nikki was so helpful and nice. She showed me around answered all of my questions!

Niki was very helpful. She was patient as I was indecisive about which unit would better fit my needs. I’m very happy with the service I received and happy I went with Public Storage.

Niki is the goat!!! very satisfied with her service deserves a promotion

I'm torn... I have 4 units, and been here before Public Storage bought them out. Niki & the staff are nice, and the property is kept clean. The actual company, Public Storage is what's bad. One unit went up 25% in only 6 months. I've spoken with corporate, and their "definition" of "Climate Control" is 80 degrees. So if you plan on moving anything during the summer, you better be prepared. bring water and take breaks. They don't care about your contents, they care about the bottom line.

Nice people!!

Niki was very helpful with transferring my unit. Definitely recommend this location.

She was wonderful and really respectful thank you and we will refer your business more customers ty

Friendly service nice and clean building

Niki was the best she took great care of me and please go see her for all your storage needs at this location!!!!!

Niki is awesome at the woodruff road location . She was so helpful and great spirited.