Public Storage Self-Storage Units at 1701 Woodruff Rd, Greenville, SC

Niki has been so helpful and friendly to work with. The facilities are clean and the location is very convenient. I recommend this location for your storage needs!

Extortion is the correct word. We had a contracted rate but after only 4 months it increased by 40%. It was NOT a promotional offer. Yes, the contract specified it was subject to "periodic increases". One may assume that's due to increased costs in electricity, labor, inflation or other market increases. It's not to cover additional costs. A 40% increase after 4 months is nothing short of a flimflam or a bait & switch. Best advice when packing your unit is be ready to move out.

Whoever call me about my reservation was lacking customer service skills, had an attitude, and just acted like I was wasting her time therefore, I cancel my reservation because if you act like, I don’t deserve a couple minutes of your time you will not get my money.

Nikki was so helpful and nice. She showed me around answered all of my questions!

Niki was very helpful. She was patient as I was indecisive about which unit would better fit my needs. I’m very happy with the service I received and happy I went with Public Storage.

Niki is the goat!!! very satisfied with her service deserves a promotion

I'm torn... I have 4 units, and been here before Public Storage bought them out. Niki & the staff are nice, and the property is kept clean. The actual company, Public Storage is what's bad. One unit went up 25% in only 6 months. I've spoken with corporate, and their "definition" of "Climate Control" is 80 degrees. So if you plan on moving anything during the summer, you better be prepared. bring water and take breaks. They don't care about your contents, they care about the bottom line.

Nice people!!

Niki was very helpful with transferring my unit. Definitely recommend this location.

She was wonderful and really respectful thank you and we will refer your business more customers ty

Friendly service nice and clean building

Niki was the best she took great care of me and please go see her for all your storage needs at this location!!!!!

Niki is awesome at the woodruff road location . She was so helpful and great spirited.

Niki did great

We met with niki and she was extremely nice, she answered all of the questions we had and I would seriously recommend using public storage for all you’re long/short term storage.

She was perfect and she is very friendly

Very nice place. Customer service is great. Got in and out with everything I needed in less than 15 min! Definitely recommend!

I have had an amazing experience the staff there is very helpful always! I am very satisfied.

Life Storage was better, hate they sold out whatever. Since PS took over it feels like you're walking through a sauna! IDK how you can advertise as climate controlled when it feels like it's 80 degrees in there. I can't imagine unloading all my stuff in that type of temperature.

Niki was extremely helpful, professional and friendly. Thanks

The service was great. She help with discounts to get the best deal for what I have. Plus she was super nice 👍🏾

Niki was great! She helped me set everything up on my first visit, and I got exactly what I needed.

Facility new and in a good location, and Niki was great!

Niki (manager) at Public Storage on Woodruff Rd in Greenville, SC is the “BEST IN CUSTOMER SERVICE”!!

Wonderful customer service. Always have a great laugh with niki and latraz. They truly are assets to this company. Highly recommend!

I've had great experience with the onsight customer service

Customer service is outstanding. The only team in town I trust with all my "treasures.

Everyone has been great.

Always pleasant service super clean and easy to access

Very fast prompt and polite service got taken care of as soon as I walked in the door and was able to make a great business connection

Niki does a GREAT job and os so kind!

Nikki is awesome great services

Niki is awesome she took the time out to help me get back into my account and also helped me access how to pay my bill and how to enter the building without entering my passcode. I have had this storage for a year and they have been great ever since

My experience was great

Very clean, easy access to lot and units, well lit and plenty of carts on-site, Niki was very professional and helpful.

The representative name, Nikki was phenomenal.Andshe was very helpful ,didn't mind leaving and going up on the floor to answer questions about my unit.She makes your company looks good The bathroom is very clean everytime I visit and the floor and halls are well kept clean.I would recommend Public Storage on Woodruff Rd at 1701 to all and everyone.

Nikki was awesome!!

Niki was so good to me and my son when we came in to see the storage unit.

Great place with professional staff. Rachel was very helpful in helping me set up the account for the first time. Thank you!

Clean, secured, affordable

My experience here at public storage was excellent. Niki is the person in front and she helped me with the size storage I needed and asked to take a look before renting a space. I do recommend coming to this public storage.

Niki was great and very professional and helped me get our unit in a very timely manner.

So I use storage facilities a lot and I have to say, I just had the best experience dealing with Niki. She was great super nice and got me in and out very fast. The facility is very clean and easy access… will be coming back for sure . Thank you so much

It was an awesome experience. They were very helpful and friendly and accommodating. Thank you so much.

Nikki was very pleasant to deal with and extremely helpful when we had trouble setting up online. The unit itself is exactly what we needed to store our holiday decorations at a far better price than surrounding nearby climate controlled facilities.

Nici was very nice and helpful.

What happens if I loose my Locke key. A key for your Locke.

Friendly

The people that work there are really very nice and they helped me out alot

Nikki was very helpful in making sure that our account was up to date and I was able to get online access completed. Great customer service! Thanks!

Niki was awesome! Quick setting up!

Niki was very personable, helpful and very customer oriented!

I was a couple of months behind on my storage unit. The facility had switched over from life storage to Public storage. Once I came in Nikki greeted me with a smile help me get my payment completed and insurance changed over on my property. She also took the time out to help me download the new public storage app which is amazing and so convenient. Thank you for having patience with me and doing your job with a great attitude!☺️

Had a great first experience with Niki. She was able to handle my questions and clarify issues professionally, efficiently, and in a friendly way.

In my opinion very Terrible experience, management is very rude and unhappy towards people. I’d give no stars if I could.

Great place Susan at the front is the best

Excellent service

Rude, lazy, off site, storage location- layout ignorant customer service. Their concern is talking over you, following a script and trying to book a unit. HORRIBLE They reserved a unit without my asking and telling them not to reserve. Tiffany, then a “guy” and just now a vm was left by Nikki confirming my reservation. Horrible, Rude, Zero Customer Service.

I really recommend this location jacob helped me out and he was great

Nicky was very helpful and had a good customer service disposition. The price is competitive too.

I don't know if they changed management recently, but now there are 5 different options to call and I have yet to be able to talk to someone. I tried to cancel my unit but they are closed before I get off work so I can't come in person. So hard to get a hold of someone and can't confirm the status of my unit.

Kari made my experience so easy and painless when I asked for more than what is usual. She explained what I needed to do and sent me instructions to make this an easy painless part of my transition.... then life storage sold the company with no notice. Public storage first communication with me was through email the last week of July telling me my new storage cost and that my new payment is due in less than 5 days. Definitely not a good experience anymore not to take away from Kari bc she is a great person but 2 years later I definitely can't leave my 5 star rating.

Very clean friendly staff

Carrie was friendly and made the process simple. The facilities are clean and secure.

The process was simple and quick. Appreciate that she showed me multiple units to see what would best fit my needs!

Nice food nice atmosphere

Nice place n good works their

Very clean and well maintained. Staff is very friendly!

The rental experience was great. Carie provided exceptional customer service. The facility is very clean. The staff was friendly, and professional.

Great place and very helpful staff

Getting a storage unit here was amazing. Carrie was very helpful and was able to help me get a unit in a matter of minutes! Overall very happy renting here and with my experience!

KC was very helpful and attentive. Reservation and check in were a breeze! This facility continues to impress me. The staff is friendly, the building is always clean and I never fear being there alone, because it is very secure. A great value for a great facility. Highly recommend

Very friendly and helpful. Made me feel very comfortable in leaving my prized possessions in her locations. Thanks Carrie!

Clean, easy to sign up and access your unit, and friendly helpful staff!

Thanks to Carrie for excellent service and amazing personality 👍👍👍

I’ve had a storage unit with LifeStorage for about a year and I’ve never had any issues. The facility is clean and secure and the staff is always super helpful. Definitely worth the money.

Customer service was excellent! Fast and friendly move in. Will recommend to friends!

All in all it is a great storage place. I called to see about pricing and had a few questions. The women there were really helpful and I can even hold a reservation till I move in a few weeks!!!

great storage facility. the women are wonderful and were very helpful with getting me into a unit. best prices around the area by far.

First off, I will say this is the cleanest storage facility I have been in. When I walked in, I was greeted by the 2 women up front and they were pleasant. I did most of my rental online but I went onsite to finish the process. Quick and easy. I'm renting a 10x15 and it was the cheapest I found for an indoor unit in the area. The space is clean and well kept. An added perk if is you start/finish your rental online, you get a month free! Definitely recommend using Life Storage for your storage needs!

Loved that I was able to set up the storage online beforehand and was reassured by the staff of my belongings’ safety. Would definitely recommend to all busy individuals who want to avoid complications with storing their stuff! 10/10

Great service and friendly!

I like that I was able to do everything online. Door right by elevator. Good experience

Clean nice love it

The BEST service ever. Both of the women working there were so helpful and understanding. They helped me with my things when they saw that I was struggling. The whole process was a breeze. 10/10 recommended!

Super clean service was great

Carrie was super helpful in getting us the correct unit size and everything we needed to move in

The staff was very friendly and helpful. Answered all the questions I had and explained how to get everything set up. Carrie even recommended stuff to make sure our packages. Would highly recommend

Carrie was so amazing helping me ti get set up with a unit to rent. She has the best personality I felt so welcomed to be in that store. Great place

Great place. The facility is very clean. Also, all of the staff members I have encountered have been amazing. Carrie is amazing.

I love Life Storage! I am so glad we picked this unit to store our things. It is clean, temperature controlled and they have elevators if your unit is on an upper floor. The staff is very friendly and helpful. Oh by the way, they even have carts you can use to move things easily.

Carrie was wonderful! Super informative and friendly! The facility is super nice! Definitely recommend this location for any of your storage needs!

Great place. Have been using there storage units for 2 years and haven’t had any issues at all.

Great customer service and very clean.

Excellent service, super convenient and easy to use! Highly recommend Life Storage 👍👍

Nice place, good prices, friendly staff.

Carrie was very informative when it comes to renting info and facility is very well kept and clean.

Easy reservation and check-in! Setup was quick! Carrie and the staff are great!

The staff was very friendly and was easy to work with. Gave me answers to all my questions. The facility is nice and clean.

Great service!! Very clean!

Absolutely the best facility, nicest staff, and best price in town!!!!!!!

Fantastic service, professional and helpful staff!

Wonderful service, well kept and managed! Definitely recommend!

Went in to check prices and sizes of units for my upcoming move. Chase and Carrie were very helpful and answered all of my questions!

I came by one day last week to look at a few units and Chase and Carrie were very knowledgeable. They understood what my needs were. I would highly recommend this this place for storage.

I won a storage unit from their auction and wasn't well due to kidney disease,but I went to receive my unit and pay for it .The woman employee Carrie was nice at first ,she asked my friend to write a review or 2 for her and he did write 2 nice ones which have since been taken off .She said to me she had her eye on some kids things in the unit (easel, chalkboard) and if I didn't have use for it could she have so I gave it to her .she asked me for my cleaning deposit and said it had to be cash only and that I had 48 hrs.she asked if I brought a lock and i didn't and she said she would lend me a lock I appreciated it.I emptied the unit in less then 14 hours of having it and left the door of unit up. I swept and left everything Immaculate. I've been buying units for over 2 years and the employee who works each day are suppose to do a walk thru of their store everyday to make sure the store is good before they open to the public checking for garbage that exit doors are shut good or any problems or disturbances of units or even leaks or what have you..The unit I cleaned out was wide open for 2 and a half days before she even knew that I cleaned it out WOW WITH DOOR UP,IN Fact the ONLY DOOR UP ON the 2 ND FLOOR.My daughter went in to get my cleaning fee of $100 back which there should be no problem what so ever. My daughter taped her conversation with Carrie after a few minutes because of how she was speaking to my daughter and her tone of voice .She refused to give it back insisting it hadn't been cleaned out .She really was in my opinion after hearing tape was literally trying to keep the money for herself I wouldn't doubt it after being asked for things in the unit which no employee after buying well over 100 units in 2 years has asked me so much for even a pencil out of a unit. She mentioned the key and it was brought by a friend up to store immediately and she was still refusing the money saying the unit wasnt cleaned my daughter asked to see it and she went towards elevator to 2 ND floor and wouldn't let my daughter in it with her, so my daughter waited for the elevator to come down and then went up TO the unit IT was right next to elevator my daughter said she had a surprised look on her face looking at the storage unit & was dumb founded WOW THIS IS HOW U TREAT A CUSTOMER BEFORE HAVING FACTS STRAIGHT NOT EVEN LOOKING AND THEN TO ADD SALT TO THE WOUND TELLS MY DAUGHTER WELL I STILL SHOULDNT BE GIVING BACK THIS MONEY WHY,? BECAUSE U HAVE KEY BACK U HAVE SPOTLESS CLEAN UNIT WHY? BECAUSE ITS CASH AND NO ONE WILL KNOW THAT YOU KEPT IT WHY CARRIE WHY? I AM SO DISAPPOINTED IN THIS WOMAN employee TREATING ANY PERSON THIS WAY IS A GREAT EXAMPLE oF THE ABSOLUTE WORST CUSTOMER SERVICE SKILLS I HAVE EVER EXPERIENCED IN MY WHOLE LIFE. THERES NO REASON FOR THIS AND LIFE STORAGE DOESNT READ THEIR REVIEWS OBVIOUSlY BECAUSE THIS WOMAN HAS TERRIBLE REVIEWS AND SURPRISINGLY ENOUGH SHE IS the manager. If this waSnt bad enough the other storage unit I won was the one down the road her sister Store I was treated even way worse in Boiling Springs Rd Greer Read that Review on there website later today after I send to corporate and auction sites so buyers know to beware of even purchasing from these 2 Lifestorage stores in the Greenville, SC area.Respectfully yours, KimT

The manager is terrible. She asked me to leave a review, but why? To let everyone know she stayed her office the entire time on the phone with a friend, not paying any attention to the customers. This place will be better when Carrie is gone, and they remove the manager from the other store on Pelham Rd. There are people who could actually do this job well, but not until those ladies are gone. Such a disappointment. Took my stuff out that night and went to a different storage company. Cheaper, and better employees.

Very nice people. Super helpful. Ready to help and thorough.

Excellent service and friendly staff!!! Very helpful!!!

They are so nice and helpful! Very clean and prices are reasonable.

Carrie on Woodruff Rd. is absolutely awesome ! She’s so helpful and very attentive . Today was my first time accessing my unit and she helped me tremendously. Thanks Carrie :-)

Great place to store your stuff, Carrie was super friendly!!

Great storage location! Brand new and clean. Carrie was so easy to work with and very helpful.

Stopped by to gather some information about storage and Carrie was extremely helpful and very professional. Would definitely recommend. Pricing is great too.

The owner Carrie was very friendly and very helpful. She made sure I got the right size storage unit that I needed for the best price. The facility was clean and very welcoming!

Excellent customer service

Very lovely storage . Carrie helped with all our needs. If you need to store your things and want them to be safe and secure , you better go here . And the price is not expensive . I love love love that my belongings were safe here. No mold or anything.

I loved my experience with Life Storage on Woodruff Road! Carrie the store manager was very flexible and helpful with options. I was actually late on a payment and they were gracious enough to try every effort to contact me and the issue was resolved with no extra fees. They really are understanding so if you need a storage place try here.

Great attention, Great Service. GREAT PRICES. Ask for Carrie she will take care of you.

Very nice people and great service! Carrie was very attentive and very helpful!

Carrie goes above and beyond to make sure the facility is clean and secure. I love being greeted when I come to my storage unit. I highly recommend this storage facility!

The best experience I’ve had with a storage facility

This place is awesome,super clean and KC is very helpfull very recomended

Great customer service... people always nice, always ready to help out. Very clean place, Airconditioning running all the time, ask for Carrie she is awesome. I recommend this store 200%... thank you very much Carrie!

We were very pleased with our experience at this Life Storage location. We worked with Carrie, who was pleasant, knowledgeable, and efficient. She showed us the spaces and told us to go online and rent because they were offering specials. We rented and moved some items in the same day. It was very easy to move our items in with the carts the facility provides. The space is very clean and the rates seem reasonable. I’m glad we chose this storage facility.

Carrie was great!

Stopped by for information and talked with Manager Carrie who was extremely professional, helpful, and friendly. Facility appears very clean and should be easy to use. Have reserved a space for Monday, and feel sure my experience will be as good then as it was today.

Very clean and quiet. We’ve been here a few months and we love it. Carrie is great!

Carrie and Aleisha were AWESOME and so helpful!!!! They are great!!!

I've been using Life Storage now for about a month and these people rock. Carrie at the front desk was instrumental in helping me find the right storage unit that worked for me. She presented herself as someone who genuinely cared and wanted to help me find the right unit at the best price and took the hassle out of storing my belongings. I also loved the fact that they are paperless and everything is done electronically. Anyways, moving has been chaotic but renting a storage unit wasn't and I am glad my friends at Life Storage made the whole process so easy. The units are in an indoor climate controlled location that is under constant video surveillance. I feel like my belongings are safe when I leave the property and I will definitely use them again in the future when I find myself needing a storage unit.

Well set up place and decent price. Staff (was helped by Carrie Martin) were vary friendly and helpful.

My wife and I were looking for a clean and safe place to store our household items. We came to Life Storage and met Alesha who was so great with her customer service that we returned a few days later and met Carrie who was also great with her customer service! Both individuals took the time to explain and show the property to assist with our storage needs. Thank you both for your help as we greatly appreciate the very positive customer service!!!!!

Moved from another storage facility to this new Life Storage facility on Woodruff Rd. Carrie was very nice and helpful. This storage place is clean and well illuminated.

I have had a unit for many months now. Carrie was the original manager i dealt with when moving in.... Since day one, she has been helpful and professional and clear to me about any details or charges related to my unit. We have gotten things taken care of quickly and correctly. This is important to me because of my job and my family situation. She has saved me valuable time. Thank you Carrie

Fantastic location and excellent customer service!!

I was provided excellent, courteous service by your representative CARRIE. You are so lucky to have her.

Clean facilities, friendly staff, great location. Excellent experience all around!

Went in to check the prices of boxes and Carrie was very helpful.

Sarah was very helpful. She answered all my questions and communicated in a timely manner.

Sarah at the desk was phenomenal in helping me decide which space to rent. There are pictures/tutorials on how to store items. It was a great experience. I have such easy access to my items in storage! It’s air conditioned! 5 stars

Cool!

Very good customer service and clearly explained everything!

Carrie was awesome! She explained everything thoroughly and helped with information about Greenville as well. I'm new to the area and appreciate the friendly, open and helpful folks here. I am so happy I found this place to use for my storage :)

Sarah is fantastic! We love the unit and her helpfulness/friendliness makes the experience even better.

Nice new facility and easy to check in

Extremely nice staff and very welcoming...

Very friendly staff, especially Sarah the Store Manager. Facility is nice and clean. So far great experience.

Carrie and Sarah are awesome!! Carrie was so friendly and helpful when I rented my storage unit. My experience, thus far, has been delightful!

Great customer service and friendly staff! Sarah is amazing!

Very nice staff and building.

Very responsive and helpful.

Sarah was very professional! She explained everything very well. She took me to 2 different size units. She was very knowledgeable on how the company operates. This storage facility is like a resort for your belongings. Very safe and security is top notch. And to be able to use the life storage van for free, was awesome! Highly recommend Life Storage. A++++

Excited to have climate control storage closer to me. Time to downsize with teenagers leaving soon. Beautiful new facility. Great customer service.