Public Storage Self-Storage Units at 36 Pine Knoll Drive, Greenville, SC
5'x10'Online only price$ 33/moSmall 5'x10'
$ 33/mo $44Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $47Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 38/moSmall 5'x10'
$ 38/mo $50Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 72/moMedium 10'x10'
$ 72/mo $95Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 72/moMedium 10'x10'
$ 72/mo $96Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 87/moLarge 10'x15'
$ 87/mo $115Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 110/moLarge 10'x20'
$ 110/mo $146Best Price Label
- Outside unit
- Drive-up access
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Greenville Storage Units Near Route 29 and Bob Jones University
Find storage units in Greenville near Route 29 and Bob Jones University to help you get organized whether you're a student, commuter, or anyone else looking to cut the clutter for good.
Students, apartment dwellers, and anyone else dealing with small space living will love our 5x5 storage units to stash seasonal clothing, art supplies, instruments, sports equipment, and extra luggage. 5x5 storage units are also great for outdoor items like picnic baskets and hiking equipment to use at Paris Mountain State Park, just a few miles down the road.
For more outdoor fun, our 5x10 storage units give you more space for boating equipment, patio furniture, and even motorcycles.
Struggling with space at home but don't want to say goodbye to those belongings that just don't fit anymore? Our 10x10 storage unitss can help you reclaim your space without bidding farewell to your items for good. With room for items like couches, dressers, entertainment centers, and more, they'll help you get organized before you know it. 10x10 storage units are also great for local businesses who want to store extra inventory or extra office equipment off site.
With all the time you'll save storing, you can enjoy getting to know your town again. With wildwater rafting on the Chattooga River, ziplining over Green River Gorge, and the Greenville County Museum of Art, there's more to enjoy when you're not stressing about organization.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 429)
Angie at the Pine Knoll Drive, Greenville South Carolina location was very helpful in helping me make a decision on my storage unit
They are always friendly and helpful! Nice secure facilities with easy access and plenty of room. Have had a unit here for years and never had a problem or issue!
Great customer service, great pricing on units.
Angie is always great to deal with.
Dena was very friendly and very helpful, I recommend Public Storage.
Very kind good attention Thank you for you service
Angie was a great help! Renting a unit over the summer and she was very clear and kind throughout the whole process. Storage unit is also perfect !!
Angie was so helpful.
Excellent deal, service was solid. Easy use of the app to access all your needs.
The lady was very helpful.
I came in today to transfer my unit to a larger unit and was helped by Angie. She gave me all of the information I needed and even helped me figure out how to save some money! She was very friendly and efficient. Thanks Angie!!
Attentive & helpful
Angie was very pleasant on the phone. When we arrived she showed us the different spaces. It was a good experience overall. On line reservations very simple. Definitely would recommend.
Great Service. Angie was quick!
Very Helpful with quick and attentive service
Angie was very helpful in getting me in the storage I needed. She was very pleasant. Her customer service was great!!
Expensive! Geeeezzz! There is NOT any on-site trash for public use. I went to help my friend clear out a storage unit bc the location is increasing the monthly rent. (approx. $200mth. for a 8’ X 10’.) My friend has multiple units at this location & has had the units for multiple years. I’m not an expert but my opinion is that the pricing is outrageous! There were spiders and bugs everywhere!! You’d think for as much as they charge maybe they’d provide some type of insect control.. smh.
Used this facility from July to august of 2022. Didn’t have an issue always paid by the 5th of each month and never had an issue.. except for the rude staff. I was homeless in a state I didn’t know living in a hotel with my kids and went back to Illinois, had everything moved out that I could. I guess a few items were left behind and they called me today no nice tones over the phone immediately being rude ( I paid for the entire month of November even though I didn’t use it. ) told her I couldn’t do anything about it I don’t know anyone out there to move it out (they’ll end up selling my stuff anyway from the stories I hear, which okay, fair.) instead of having any kind of compassion the manager just said.. “….okay we’ll charge you $250.” I said “I’m 16 hours away I literally can not do anything.” And not an ounce of care from her voice. I understand it’s not her problem but some compassion goes along way man… this may be all over the place but I don’t recommend. To them you’re not people.. thanks public storage :)
This may be unusual as I too am a Property Manager at Public Storage, but I must PUBLICALLY Recognize ANGIE, the PM at Pine Knoll Rd, for not only the GREAT WAY she takes care of her own customers, but how Neverending helpful she is with her teammates! She's been w/PS for over 5 yrs & continues to make herself available when the rest of us have questions re: how to give the best service in situations we haven't dealt w/before. Way to go Angie! YOU are truly an ASSET to both Public Storage AND our our customers!
Very helpful every time I’m in office. Mrs Angie is an angel.
Great customer service experience
Units are clean and people are very helpful
Met a woman named Angie that was incredible and helped me with everything I needed. She was very patient and had the greatest attitude. So thankful she was there for us! She was THE BEST!
I want to personally say that ANGIE is the best associate there! Hands down! She has always been very nice and there for me if I ever needed anything! Been a customer here two years now… and it’s been nothing but bliss ☺️ & also it’s very clean there.
Angie is great!. The space i was recommended was on point, due to traveling. In addition, Angie customer skills show she is knowledge about her position. Just moved out, but Angie made the experience simple and easy.
Felt very welcomed and Angie was super nice and considerate. I would definitely recommend this storage facility. 🤗
Angie was fantastic and super helpful! I'd recommend this place to anyone needing convenient storage.
Angie is awesome!
Genie was very helpful in helping to find a conditioned space with easy access. This type of customer service is rare these days. Thank you!
Very easy to deal with!
Great customer service
Excellent customer service seamless sign up
Very friendly staff and easy to use!
Great service and flexible
Service was quick and easy. Mrs.Angie is a sweet heart and friendly and helpful
We were robbed at this facility. First thing out of the attendants mouth was we did not take there insurance. No cameras on rows of storage. Used our on lock . It was jambed open. First time storing...lessen learned cheaper is not better. Was impressed with the quick response from the regional manager on this issue changed rating from 1:00 to 3:00 because of that. Plus he made a small monetary gesture in good faith. So now I get a collection agency wanting February rent. After regional manager as a good faith gesture for our break in refunded our last month rent. May be can take care of this
Angie is so helpful! I'm glad I decided to store my belongings here.
Very helpful and polite.
The lady at the desk named Dena offered extremely friendly customer service that went up and beyond the normal customer service that you'd expect to receive from anywhere else I've ever been. I'll definitely refer my friends and family to Public Storage for their self storage needs.
Angie was very helpfull and understanding
My experience at public storage on pine knoll drive was great! Dena at the front desk was super helpful, friendly, and courteous and also patient. There was a problem with the unit I had originally received through the app, so I wasn't gonna be able to use that one and she helped me find another unit that met the requirements my husband and I needed. It took a little bit longer than expected but neither her nor I seemed to mind due to the fact that she was like I mentioned earlier friendly and patient and fast to get things taken care of. I will definitely be recommending Public Storage to all of my family and friends and I look forward to doing business with her and Public Storage on Pine Knoll Dr for the rest of the time I need my unit.
This place was a great experience. The staff is very friendly.. I accidentally left my lock open one day and and they called me immediately to let me know. I will definitely use this place again.
Angie was very helpful and professional. She ensured we had what we needed.
Angie was great when diane at mauldin location called her to see how they can help me. With between the two of them they got me right
very helpful & friendly staff
Angie was very helpful to me and my family and was able to meet all our needs in getting the perfect size for or storage needs .
It's always a pleasure to go pay my bill at this place. The personel is so friendly. Makes my day.
Angie was wonderful !!!!
Angie is very friendly and helpful.
I just rented a Storage unit at Wade Hampton and was treated so well, Uhaul storage provided such a terrible service...I was not happy. However Angie was great 👍Thank you kindly 🙏.
Jesse did a great job of assisting me find the correct sized storage unit.
Angie was great
They are a good storage area.
Angie was awesome and very helpful!!! Thank you for all your help!!
Angie was Great!
Angie is always so wonderful! We’ve used this location 3 times, and every time it’s quite smooth. She always explains everything very clearly and even walks us to the unit to show us where it is. She is also very friendly! ☺️
Muy buen sevicio
I love Mrs. Angie. Shes so sweet and helped me with all my moving needs.
The woman that took care of all my paperwork was really kind and explained everything in really great detail thank you!
This place have great service i was token well care of by a kind lady name Angie
Ok, needs to be updated badly. Looking a little run down
Angie has always been super helpful everytime I have went in for something. She is extremely friendly and very quick!
It was a easy and fast process, I am very satisfied with the staff,I was treated with respect and was explained everything I needed know in a jiffy.security is top notch ,I am not the least worried about the contents of my storage unit .
Jennifer and Angie are awsome and will help you in any way they can! Thank you for all the help.
Angie you made my storage stay very comfortable on check-in and check-out. Keep up the good work.
Great 👍🏿, storage was very clean and secure. Times ⏲️ are very flexible and the price was outstanding and economical.
Great Helpful service
This is a great facility- Donald was extremely helpful, accommodating and efficient. He made the whole process very easy for us. We are so happy we chose this location and worked with Donald and the staff!
Angie isgreat. Great customer service
Current manager Angie was helpful on the phone and in-store with the paperwork and sign up material. This property is not around any vagrant areas and seems to be secure and maintained. The aisles are wide and navigation with larger vehicles isn't a problem.
Not very accessible and units aren't all that good
I am impressed by how quickly the move in process is, Angie got me in and out lightening fast!
great environment , friendly staff. Angie was super insightful and helped me understand the process better than any other place i have contacted. if i could rate 10 stars i would.
Rude and not helpful
Angie helped me with the rental of a unit and was very patient with me in picking the right unit. She was wonderful working with and went over everything that I needed to know. The facility is clean and very convenient for me. Thank you.
Angie was very sweet and professional. She rented my storage unit out very quickly. Would recommend going here!
Nice folks and fine facility. Gave me a good deal on a storage room when I needed it.
I would recommend to every one. Angie is great.
Wonderful storage place! Very nice staff!
Great service. I would recommend this place. Angie is great and always has a smile.
Excellent service and demeanor beautiful smile.
Great service. Angie was super helpful! My first storage experience and I won’t go anywhere else 👍🏻👍🏻
Very helpful and professional
Angie is awesome!!
Get service from Angie. Super easy rental and check in!
Helped me out, thank you
The guy at the counter did a very good job helping me out with my situation
Angie was very quick and informative with the whole process 10/10 recommended.
Easy to do business with!!! Angie is so awesome and helpful!!!
Angie was great saved us before heavy rain.
Angie was helpful and knowledgeable
Angie was very helpful! Glad I came here
Angie was very helpful and kind!!
Friendly and informative
Great service and quick to help out.
Angie was very professional while assisting us with choosing our unit. She made the process so simple and assisted with setting up online access. The unit we chose is just the right size for our needs!
Great place to rent from ms Angie was Awesome.
Great customer service
Great storage and workers! 👍🏻
Looked up storage units at the end of November last minute type of deal because me and my fiance had to move. I looked up online prices for Public Storage and at first i was going to get one at the Saluda Dam location but when i did the online application i did something wrong so i had to pick another location so it gave me the Pine Knoll location. Ever since day one that we have got this storage unit, Angie has been wonderful with us with any questions that we have, making sure we had our gate codes and when our monthly due date was. Every time i go inside she always has a smile on her face and a great attitude. I am so glad that we got this location instead of the other one. Public Storage at 36 Pine Knoll Dr is the best one and this is the first time ive ever had to use a storage building and the only one i will ever use!
Very helpful and kind, very fast process, and very reasonable price
Nikki was very nice and helpful
Brook and Angie were great help..very friendly and knowledgable. Facility is clean and easily accessible. I recommend it
Fast service and very friendly ! Angie was great !
Nikki is a very nice lady
Nikki is nice
Angie was great!!!!!!
Angie was great!
Nikki has good customer service
Great service, very friendly staff, nice units.
Employees are really nice.
Nikki mucho bien
Angie is great
They are so sweet
Nikki helped me alot. Ang did my rental and she is great n nice as well
Nikki great. Good attitude
Nikki is nice. Good service
Nikki was very personable. Preciate her
Nikki is very sweet n friendly
Great new management...great people to deal with
My experience with Nikki today at the public storage facility was very heartwarming to finally have a human being who cares about what she's doing showed me several units even changed my options very knowledgeable very sweet wonderful experience
Great Customer Service experiences with both Dani, Ang and Nikki while opening and closing out my unit! :)
This storage space was great!! Nikki helped me out a lot and was able to get me a storage space quickly and with ease. Wonderful customer service. Thank you so much!!
It was such a pleasure in meeting Ang. today.She was very friendly,and helpful in purchasing my rental unit.When going out to choose my unit, It was very clean.Prices are also exellent,so if you need a rental unit thus is the best overall place to get it.........
Convient location, clean units. What more could you want
Angie was very helpful in getting me into the unit that was good for my needs.everything looking good so far so good.
Nikki did a fantastic job! Fast and friendly! Thanks so much!
Had the best experience with Nikki in the office, she was very nice and helpful and quick to get us our storage unit.
Ang was very kind and helpful. I am glad that I rented a storage unit at this Public Storage location.
Worked with Ang to fulfill my online reservation. The entire process was smooth. No insurance or lock was forced upon me as other facilities have tried in the past. We were moved in the very same day. So far so good.
Ang is the best!! Thanks for all of your help!
Very helpful and polite
Ang was very friendly and knowledgeable. She went out of her to help me with a problem a few minutes after she closed. Great customer service!!
Great services very helpful
Ang she was wonderful
I'm sure Miss Vivana thinks we're crazy! She is an absolute dream!! Wonderful disposition and lovely smile. Very well maintained property and office.
Ang is a great agent and helped me get the right building
Great check in process, explanation of terms, and overall awesome experience. Thanks Ang!
Great service and so convenient! Thank you, Angie!
Ang is wonderful and very helpful!
Ang is the best and so helpful!
Angie is a wonderful person. She walked me through the process and explained everything.
Ang was extremely helpful to my mother she even walked out to the car since my mom has trouble walking
Ang was very helpfull I have trouble walking and she came out to the car to help me she was wonderful
Excellent help from Ang, highly recommended!
Fast, efficient! Angie was great!
It was great!
Ang is great! So helpful.
Ang was amazingly helpful and accommodating!
ANG was super helpful.
The Manager Ang was friendly and able to accommodate our storage needs and support our semi trailer on the premise over the weekend.
Very friendly staff!!! Will definitely use this location again!
Ang was outstanding
Ang was great I had a blast talking with her and she knew everything I needed to know and had helpful advice on questions I didn't even k ow to ask all in all I will come back here for my storage needs. Thank you Ang !!!!!!!!!!!
Wonderful experience nice people Tracy is the one to see if you visit or need a place to store your things.
Wonderful place to store! Ang is exceptionally friendly!
Ang is great! Super helpful and tons of fun.
Great service! Much cheaper than Extra space for the same size and climate control. Even with insurance and a lock purchase! Angie is a trip! 🤣
Ang was very professional and pleasant
Tracy and Dani rock! They deserve a raise. Make them millionaires!
Ang was friendly, accommodating and helpful. She made the registration process easy and I had my unit within minutes. Easy location to get to and the hours are good.
Ang was wonderful! She went out of her way to help me explore my options. Very knowledgable about the property and great customer service.
Can I pay online?
Great Service and clean property!!! Very friendly Staff!!!⭐⭐⭐⭐⭐
Shes good at what she does
Dani was very sweet and attentive to my needs. She gave me a tour to make sure my unit matched exactly what my situation warranted.
I love Danni. Best idea i ever had
Great staff ! Very friendly
Danni is super sweet. I had a great experience with her! Thank you danni!
Dani was a great help to us since we were unpacking a pod. She was professional and friendly and answered all our questions. Great service.
Very, nice and well done. Professional, and kind person. Dani, go see and ask for her.
Dani was fantastic
Dani is the best ever! She is so knowledgeable.
Extremely friendly and helpful! !
Supper friendly staff and well maintained location
Dani was great. Convenient storage and clean.
Great service. Very understanding and patient. Couldn't ask for better customer service! You rock!
Stores our household items there for 1 month during our move.
Had to store my things while going home from school and Danielle was fantastic!
Updating my review. Almost 25% increase in rate. Only been renting for 4 months. $86 to $107.
Terrific experience! Clean environment, clean units. Cassie went above and beyond to help. Definitely recommend to anyone. Using a 2nd time!!! Dani went above & BEYOND!!! Definitely use this location
I'm moving into a new place today and the experience has been so stressful, but not as stressful as things would have been if it weren't for Dani. She was very nice and helpful, and talking with her took my mind off some of the stress. Thank you so much, Dani!
Great customer service, great move in specials.
Love this place! Danni is nice and very helpful
Dani is a great help! She is very polite and enthusiastic about helping people find the right storage unit. I really appreciate all her help.
Ang was such a huge help to us to provide all we needed for our circumstances. She was very friendly, professional and made today a very pleasant experience. We are looking forward to with her with her during our time here.
Management/service is great, excellent place to store stuff A++++++ Thanks Dani
Customer service really helped me out through the whole process.
The property manager Dani was THE most accommodating! She helped us get what we needed and her knowledge of the legal system was most impressive :) Thanks Dani!!
Danielle is super personable and setup my storage unit in a jiff. She also provided me with some useful storage tips. Would recommend.
Super friendly staff extra accommodating. the girl that works there was very helpful and I would recommend this place to anyone
Excellent service, and by far the best storage facility I've had.
Dani gave me great professional service and very friendly. I had a problem with my bill and in a matter of an hour Dani had everything fixed. Dani did a great job at communicating the problem with her boss and contacted me back that everything had been corrected, she should be the face of this company, I will continue to use her! Thank you for such great service.
I just wanted to say that I have had the BEST experience and the MOST UNBELIEVABLY easiest rental experience that I have ever had in my life! Most of the time, I endure with absolute idjet people who DO NOT KNOW anything the position they're filling, nor is there any organization, or worst case scenario they take their frustration out on you as a consumer. This place personable & Dani made sure that I not only had my lease available (everything included,) but she also make sure that the storage unit was suitable & clean for us. Dani made sure that we were accommodated above and beyond. I cannot provide enough praises. She has/is taking care of us since the first day that we started renting. I am without words at the amount of attention and the personability that she has given us in our time of need. I would definitely suggest to anybody who is needing a quick, easy, and affordable storage unit (or possibly needing something hidden.) NOTE: The facility place itself is needing a quite a bit of an upgrade because of security, brokenness, and .. well youll see. HOWEVER it's in a great spot except for the fact that there aren't enough security measures. It's actually on the owners part of the upkeep of the facility. That's just my perspective & not on the part of the staff. I'll only communicate with Dani through this facility, because I know she will provide & follow through. If I have ever needed anything or had any questions Dani was the one that delivered exactly what I needed and made sure with the added bonus of foreseeing that gave us everything we needed. I recommend this outdoor storage unit facility✓
Dani was excellent she helped a disabled veteran get a building and was super understandable. She even waited for us to get there after the building closed she is excellent! Great place definently recommend it to anyone needing a storage building!
Awesome customer service. The ladies I've talked to are always helpful.
Very sweet! Super professional!!!
great friendly service
honestly I want to say thank you very much to the lady tanys execelente attention very clean place I love
I always rented with public storage since I was 18. I love all their locations. Dani on Pine Knoll Drive Greenville,SC is a sweetheart with great customer service skills. Price are fair compare to other storage places.
Great friendly service and very quick and to the point
I was so happy with the help I got. I can’t get over how nice everyone was and how nice the building was. It was so clean.
I really like this place! They're very clean and organized. The grounds are well kept and appearance seems to be very important.
Wonderful place to store! Very helpful and friendly manager!
Omg.!! thanks to a young lady by the name of Kira for excellent service at this location everything went smoothly as possible
Kira was such a great help! Very pleasant and efficient
Visit here today and the customer service there was excellent. A young woman by the name of Kira helped me with all of my questions and concerns and took her time when doing so .I would recommend them to any of my family and friends .
Young lady Kira is such a great employee
ALWAYS WAS WORRIED ABOUT PUTTING MY STUFF IN STORAGE ! AFTER GOING ALL OVER THE PLACE I CAME ACROSS THIS PLACE MS.KIRA IS A BIG HELP BEAUTIFUL SOUL YOUNG LADY ANSWERED ALL QUESTIONS WITH A SMILE AND MADE MY PROCESS A BREEZE 😁 PUBLIC STORAGE 👍🏾👍🏾👍🏾👍🏾👍🏾 THANKS MS.KIRA!!!
The ladies there really took care of me and helped ease the stress of moving
Great location and very nice people! Great customer service
Easy going, clean, friendly, and I would definitely recommend this place to my friends and family.
Dani was very helpful and professional, and represented all of the details in a very easy-to-understand way.
Great customer service, and very professional services
Went to request information about unit to rent. Cassie was very knowledgeable and very polite. Would recommend in a heart beat.
This was my first time ever using a storage facility and Dani made the process very seemless. She took the time to explain the contract and made me feel at ease with storing my belongings within the property. She gave me a tour and was very thorough with the offerings of each unit and provided her experience for the amount of items I would be storing. She is pleasant, professional, and courteous. I would highly recommend this location for the customer service and rates that I received.
This place is nice and staff friendly
Recently rented a storage room from this location. Michelle was the property manager on duty at the time, and could not have been more helpful. I confused the process by trying to rent online, and chose the wrong location. She was very help, patient and courteous through correcting the request, took me to view the room selected to verify it would fit my needs. Thank you again Michelle, it has been a pleasure working with you!!
I can honestly say that my experience dealing with Ms. Dani has been wonderful. I have been dealing with some issues and Ms. Dani has been so calm and helpful and genuinely concerned for my situation. I would recommend that if any one needed to rent a storage come see Ms. Dani she will make everything so easy and she is so friendly. Keep up the good work Ms. Dani.😍👌👌👌👌👌
This place attempted to make me pay early by putting a lock on my building. I eventually got them to take it off, but they dragged it on as long as they could.
Danielle has been wonderful with all phases of our storage experience. She was very instrumental in finding out what would make things easier when our movers were being unreasonable. She is an asset to the company.
Great service, a quick and plesant experience.
Dani was perfect. She went over everything thoroughly and I didn't even have questions left to ask her. Very professional and courteous. I highly recommend this storage facility. The only bad thing is no access after 9pm. My work schedule is so crazy at times I won't be able to get to the unit in time. It would even be great if maybe no access in after 9pm but be able to get out of the gate after 9pm.
I have had a good experience here so far and am glad I chose this location. I highly recommend this Public Storage.
Great customer service !
Clean fast and secure. Everything you want in a storage unit. Wish it was open later but will definitely rent again if I ever move.
Dani was awesome and very pleasant!!!!!
I have had exceptional service. Danny was extremely helpful and informative as well as pleasant to deal with!
Danielle was very helpful and stayed late on short notice so I could complete my rental paperwork. Outstanding customer service!
The representative was amazingly kind and helpful, she made the whole process amazingly simple
The employees are super friendly and helpful.
Very friendly and helpful! Danielle was a huge help to us! Thanks again!
I'm here to say that this was my second time using Public Storage. I am very much so displeased with my experience this time. Well let me tell u why. I recently went to my storage unit to vacate. Before I did that I was told since I did not vacate the storage before the first that I would have to pay a prorated fee. Fine. I did that. But for some reason when I went to my storage unit I could not unlock it. The key that I had for three years all of a sudden didn't work. So I called the person in the office on duty this particular day and asked was my lock changed. I asked because one month out of the three years I have been dealing with them I paid my storage bill late. A simple human mistake. Never was late before and haven't been late since. The lady told me No. She did not see noted on the account where the lock had been changed. I told her that I was unable to open my storage the key wasn't turning. She told me it wasn't anything she could do. That I could pay for another lock and sign a disclosure for the manager for this particular site to cut the lock and replace it. She went on and said that I could cut it with a bolt cutter. So guess what I did. I bought one. Why so I wouldn't have to spend anymore money and I could move while I had the help. One friend came from Anderson to help me. Guess what the bolt cutter didn't work. So frustrated cause friends took their Saturday to help me. I had to pay for the rest of April. When I went in to pay and told her that I purchased the bolt cutter to cut it myself she ended up telling my that the manager always use a saw. Really.... I will never suggest Public Storage ever and if I can help it I will never store anything with them again. I really believe they changed the lock because I made a payment late. But they could of told me. Now I have to buy another lock. So more money. Someone always want to make an extra Dollar some way or another....................... Very Displeased Customer!!!!!!
Sarah was exceptional in her knowledge of this property and extremely quick. I valued most her friendliness and helpfulness in my current needs. Thanks Sara and Public Storage
Friendly environment ,clean units and Sara she is very pleasant and understanding...And they work with you..
Went into this public storage to get a box for a funny shaped package. The box was unavailable, but just wanted to comment about how knowledgeable and helpful your employee, Sara, was. Excellent service!
Convenient location and Crystal is always so helpful and sweet. Glad I do business with her.
Crystal is always friendly and professional. I always get excellent customer service here and I recommend this location if you are looking for somewhere to store your belongings.
Very friendly and professional staff. Clean unit. Competitive prices
I made an appointment over the phone but when I arrived at the location no one was there. The sign on the door said they would be back in 20 mins but we waited for almost an hour. When we returned home I called the 800 number and started to file a complaint by then the manager Amanda called me back and we were able to go back up there and rent a unit right then. She was very friendly, helpful and appologetic. This was the best customer service I have received in awhile, she even stayed late so we could get our rental agreement done today, this was exactly what we needed. I am so grateful to this very nice and knowledagble girl.
Amanda P. is very friendly, helpful and professional. Thanks :-)
A few hidden fees not mentioned online. Doesn't break the bank, but not fun when you aren't expecting them. That being said, Deanna was very kind and helpful in the office.
Anna was a wonderful help to me. Took a load off me explain everything perfect.
Great person an service.
Lisa was so nice. She was very busy when I went in but she took her time with me. Explained everything well. Alerted me to specials and was organized and quick. If you're reading reviews to find a storage space look no further. The storage spaces looked immaculate, the actual lot seems very well taken care of and very safe and secure. The location is convenient, the service fast and everything that would make storing convenient is offered.
Lisa was very helpful and informative and courteous.
Lisa always friendly and willing to answer questions I have. She provided great customer service with a billing issue.
We had a great customer service experience from Lisa, at Public Storage. She answered all our questions and covered things that we forgot to ask during the process. She makes you feel comfortable with her knowledge of the business. Thanks Lisa...
I have used the Public Storage Facility at 36 Pineknoll Road in Greenville SC for 2 years now and I have not at any type of problem in that time. If you are looking for Storage in the area check them out I'm sure they will have the size you are looking for. I would like to thank Lisa for all the help that she gave me in picking out the right size unit to fit my needs.
Lisa was great and professional. Fast in and out. Very thoughtful...
It was a great day at public storage lisa was great she helped with all my needs and its a wonderful place to store at
Lisa did a great job and knows her stuff. Thanks Lisa!
Lisa is best
Everyone at public storage seemed really helpful and were able to awnser all the questions I asked. Especially lissa Collins. She helped me figure out what i wanted an I am very happy with the service I was provided.
Lisa was very efficient at getting me set up to rent a unit. Took me about 20 mins total with the paper work and her showing me the storage unit. I appreciate her prompt service as well as her professional demeanor. Thank you Lisa.
This place is great! They were very kind an courteous. Their units were clean and the staff there are on point! I recommend em if you need these services
Lisa was super helpful and got me all taken care of with a unit very good experience
I am very satisfied with the service and your friendly staff, Lisa for being so helpful in getting the right storage and supplies I need.
I store at another place but when I went into pay the service was great and just goes to show that this company is good at lots of different locations.
Lisa was courteous, helpful and knowledgable. The unit and the grounds very clean and well maintained.
Lisa was fantastic. She had all the answers to my questions, and the patience to deal with me politely even though i had a very impatient seven year old with me. The unit she showed me was clean, and the property looked well taken care of. If you are looking for someplace you can feel safe putting your belongings this is certainly the place. Not to mention they even have moving supplies to ensure your stuff gets there in as perfect condition as it left your place in. Thank you public storage for having an employee who cares so much for her tenants.
We dealt with Lisa, who was courteous and friendly and I rate her customer service as a 10. Property was well maintained!
Amanda was a great help when we needed a public storage unit. She was very proficient at getting us checked into the facility the day of our arrival.
Lisa was very. Nice and knowledgeable about her units and how to store my belongings. The property was really clean she also mentioned their security cameras. That means a lot to me because I've had security problems with other storage companies in the past. Thanks Lisa!
I visited the Public Storage on pine knolls drive in Greenville, and I must say the young lady I spoke to was very kind and patient with me! I don't usually do reviews but the customer service this particular store had to offer was exceptional, something so rare to come by nowadays! I am recently going through a divorce, so I need somewhere to store my things and Lisa, the lady whom I spoke to, understood this is a hard situation for me and was very patient with and really tried to help me out! I just want to say thank you to this public storage, Lisa, and their customer service! I have looked into other storage companies, and they were very cut and dry. I would strongly recommend this particular public storage!
Great experience! Lisa was extremely friendly, professional, and helpful. I was a little worried at first due to problems I've had in the past with previous storage units but Lisa explained how safe and secure the property at all times!!! I'm comfortable now knowing that this location has such an excellent staff that actually value their customers.
Martha was excellent and helped speed up the process for us.
Amazing location. Easy and convenient access. Dealt with Amanda, probably the most friendly and helpful customer service person I have ever dealt with! If you need storage I highly recommend this property. If you are able to deal with Amanda, I guarantee it will be a smooth and easy transaction. I feel sure the other employees are just as helpful. You can't go wrong here!
Lisa was very nice when I went to look at some units. The property was really clean. She did mention the security cameras which made me feel like my items would be very secure. I will recommend to all. Thanks Lisa!
Lies is what you can expect from this sorry excuse for a business. I wouldn't recommend them to anyone. If I could give it NO stars that would be too many for them.
Worked with Lisa and made her be late for lunch for my move out. Have storage unit since 2012.. Everything runs smoothly here. Recommended!
Yolanda is very nice and friendly. I am in one of the commercial unit on her property and every time I have any questions she has always been very helpful
Yolanda was a great help, very personable and kind. I would recommend this storage to anyone in need of a safe and comfortable place to leave their belongings!
I recommend this place. The Property Manager, Yolanda is Awesome and Very Friendly.
Great facility with great people. The staff are friendly and helpful no matter who I have dealt with. No complaints.
Great guys to work with. Great facilities also.
I came to the property with my mom to rent a unit and yolanda help us the unit was clean and the property was very well maintained the staff was friendly and I really recommend this property to my friends and family Thanks
I came to the property a few weeks ago and Yolanda was very helpful and nice when purchasing some items to pack up my home. once I am ready to move my items into storage I will come right back to this location. thank you for your help.
I have rented a small climate controlled space and just upgraded to a much larger space. The staff at this facility is very helpful and I found the facility very clean, secure and well maintained.
The management and customer service at this location are top notch. The manager, Yolanda, was particularly helpful and knowledgeable.
This was the cleanest, most efficient storage facility I have used. Sonya was very knowledgeable and helped me a great deal.
Yolanda has been very helpful and professional. This is now my favorite public storage site
I just recently moved out because i moved into a new apartment. when i was at this property Yolanda was very helpful and nice. She answered all of my questions that needed to be answer and if she did not know the answer she would always find it. the property is clean and secure. The prices are reasonable for everything they are offering to their customers. if i ever need to store again i will be right back here. if anyone needs a storage i would recommend this company to them and this location.
I have been at this property for a long time. Actually since 1997 and I have never had any issues here the property it is clean and the staff are very friendly and knowledgeable about your storage needs. Yolanda is the property manage there and she has great customer service skills and she always has a smile on her face. It is very secure and I really like that. I would recommend this property to anyone that needs to store their items.
They get you in at a decent rate, then jump up on you after your stuff is in the unit.
My daughter rented here for the summer while she was out of school. The property was clean and easy to access. She had a climate controlled unit to protect her books and all of bedding and clothes that she did not want to take with her. When we rented the unit Yolanda was there and she was very helpful and friendly and she answered all of our questions that we had. She made sure we knew the features and safety was my issue with my daughter coming by her self to get her items because We live out of state and they have cameras and are gated all the way around. This company is a wonderful company and the staff is very professional and I will return next year when she is out on sumner vacation again. I will recommend this company to other college students and there parents. When they say they give five star service it is the truth. Thanks for all your help Yolanda and we will see you next year.
I came in to rent a unit at Public storage and Yolanda was very helpful and friendly. She took me to different size units to see which one was the best for me. She has great customer service skills. The property was clean and well kept. She has a sprained and she still did the work without and problem. I would recommend this property to friends and family.
The property is very presentable. I felt really welcome. Yolanda was very polite which tells me that her DM, Darren trained her to perfection!! I would recommend this property to my friends and family!
Public Storage and their property manager Yolanda did a great job for us. Fast, friendly, efficient and helpful. Eric
I stopped into this business last week looking and shopping form prices. Yolanda was very helpful and asked questions about my needs and when I was moving she was very helpful. She addressed my concerns like I was already a customer. I then started home and stopped in the Mauldin office, was greeted by a very friendly woman named JJ she asked the same question, then she asked if I would leave her a review we tried many times on my phone, then she took out her phone and we did it. Thank You Public Storage for your great customer service. James Baker
I wish I could write a good review, but I was extremely disappointed with Public Storage on Pine Knoll. The first employee I spoke with told me that he would reserve a unit for me as long as I paid before the end of the month. They did not disclose that I had to come in on a certain date. I was told I had to pay before the 30th. I received several phone calls after that pushing me to come in and pay because it was their last unit. I don't like receiving several phone calls about the same thing over and over when I was told that as long as I paid before the 30th the unit would remain reserved for me. As I had every intention of coming in and paying, they called me yet another time to pressure me into it and I lost my reservation because I would not give them a specific date and time that I was coming in to pay, but I had told two other employees that I would be in before the 30th. Yolanda was very rude over the phone. The whole point of having a reservation is to RESERVE the unit and if somebody doesn't pay by the 30th then you give the unit away…you don't harass the customer every day while the unit is on reservation. Also, if it is your last unit and you are not comfortable reserving it, then don't offer the reservation in the first place. I will not be a customer of public storage and I know people who are using them now, and will be discontinuing their service as soon as it is convenient for them to cancel their service and move their belongings to another place.
This was a wonderful experience. She was very professional and went above and beyond to meet our needs. Highly recommended!
Public Storage on Pine Knoll Dr. In Greenville was excellent! We had only planned to store things there for a few months, but ended up keeping our unit for over a year. From the beginning of our rental process through the end, the staff at this location were friendly and helpful. They took their time to explain all of the details of our rental to us, and made sure we understood everything before signing the contract. The rates were reasonable, and definitely worth the experience. We had an outdoor unit, but never once felt we had to worry about security issues or bad weather conditions ruining our things. And the amount of space we had, even with a small unit, was enough to pack in all of our furniture and boxes. We always got an invoice for our next payment well in advance, making it easy to remember our due dates. Any time we had a question, the office staff were there to answer, and really made us feel like valued customers. Our move-out experience was smooth and easy, and Yolanda was particularly helpful during that time. We would absolutely use Public Storage again, and highly recommend this location to anyone in the Greenville, SC area!
Great customer service Yolanda is assume
Lisa and Yolanda are very nice and professional. The property is always clean I would recommend this location to anyone. Thanks ladies!
I currently visited this public storage Yolanda was very helpful with all my needs she had some of the best customer serVice I've had in a very long time I would recommend my family and friends to come to this location.
Yolanda is a very helpful person.!! And she always have a bright smile on her face..keep up the good work yalanda ;-)
I recently retained a storage unit and underestimated the deadline and space I would need. When I needed the unit, I was in it in less than an hour. When I needed an upgrade, Yolanda was able to meet my needs (and my poor planning) in a seamlessly expedient manner. Upgrade done, stuff stored. Even got a follow up call to see if everything was copasetic. I worked for a Mobile Five star, AAA Five Diamond hotel in Palm Beach so I am familiar with high levels of service. Yolanda is knowledgeable, thorough and courteous and I would recommend this company and location to anyone.
Yolanda at this location was extremely helpful and was able to answer all my questions quickly.
Very helpful....Yolanda gave me fast and great service.
Absolutely wonderful! Carol was very helpful, patient, and informative. I was very skeptical about going through with my purchase but Carol reassured me that if I had any problems or concerns she would do everything to make sure I was satisfied with the outcome. This experience definitely trumps my last experience with this company 3 years ago. Thanks again Carol!!!
Wonderful and pleasant office staff!!!
OUTSTANDING BUSINESS! HIGHLY RECOMMEND!
Carol has excellent.customer service
Just came from renting a unit at this location. Yolanda was super friendly and helpful. Place looks clean and well kept.
Yolanda was a very good help to me into renting my storage. She explain everything to me and was very friendly.
I just came to get a storage unit and Yolanda was very friendly and was able to get me the unit that was best for me.
What a nice experience. Lots of helpful tips for moving and always a happy smile. Thanks Sonya!
Sonya is a very friendly and knowledgeable salesperson. I told her what I wanted to store and she knew exactly what size to show me. And she even helped me get the supplies that I needed to pack. She went over the contract with me piece by piece to make sure I knew the procedures and made sure all my questions were answered before I signed and paid. And when my code didn't work, she helped to get me a new one and made sure it worked before she let me leave the store. And this property is very clean and very close to where I am. I would recommend storing anything with Public Storage because of the friendly staff and cleanliness of the properties. And I will gladly use Sonya to help me store over and over again.
Sonya was an absolute gem to work with from the start of the experience through the entire thing. She was polite, friendly, and knowledgeable, ensuring that all of my questions were answered and was particularly careful to go over each detail of the contract and procedures. I chose this location for its climate controlled units but I would use this facility for any and all of my storage needs again and again. The unit was in great condition, clean and easily accessible to load and unload.
very cautious staff. I did not first see what would work for me and then my salesperson searched a different lot and reserved a spot for me and called ahead. Great customer service. Thanks Public Storage