Public Storage Self-Storage Units at 290 Rocky Creek Road, Greenville, SC

Tucked away off Woodruff Road is a well kept older Public Storage Unit. the advantages of the older is there are shade trees and real roofs rather than metal and many of the units have trees around to provide shade. When you walk into the front office it’s like stepping back into time as there has not been any updates for many years, but don’t let that discourage you as the units are great and the service is fantastic. Once you meet Rachel she is in top of it all. Rachael is super helpful, kind and really watches over the entire area like it’s her own. She knows exactly how to help you and walked us through the entire process. She is patient, professional and pays attention to all the details. I often see her patrolling the facility. The facility is quite nice and secure and it’s tucked away right off of Woodruff Road. They usually have good specials too.

This the second day I done came in to access my unit trying to get in I paid my bill and I’m still locked out…Once I paid the bill and it went to a zero balance they put they money back on my card so they say now I have to make a double payment just to access my unit. I will be relocating to another storage that value they customer…

My parents are relocating to Greenville and were in need of large units and parking. Rachel was incredibly helpful through the entire process. She did everything she could to make sure we were getting the best rate and best units for our needs. She communicated with both them and me until everything was finalized. She did not have to go above & beyond in the ways that she did and we are grateful for her excellent and compassionate customer service during a stressful time.

Rachel made all my fears go away with her confidence and quality work to make my experience a blessing you were fortunate to have her

I had stopped by this location today to view some units and get some quotes. Rachel was very informative and knowledgeable. She deserves more than 5 stars!

Love location but getting there is hell! It's one hidden place that's for sure..

Rachel was great and very helpful!

This is my first time using a storage unit and I couldn't be more happier because Rachel, the property manager was So Helpful in getting me the unit I needed! She is so kind and thoughtful towards my having a disability. She made sure I was pleased and satisfied with the unit I rented!! She's the Best!!

Super nice staff and good location!

Niki was great!

Still loving it! Rachel is great!

CAN I HAVE 24/HR ACCESS?

Outstanding service.

Rachel was excellent to deal with. When we showed up to drop off the camper, a new parking spot had just opened up that better suited our camper size. She was very helpful changing us to that spot to make us happy. Very nice experience.

Rachel was great! Thanks

Moving into this location was a smooth process. The lady at the front desk was super nice and made the move in process a breeze. The units are clean and look well kept. I would recommend this place to anyone.

Rachel and the rest of her teams are super friendly and very helpful. They worked with us to find the best fit to down size our uhaul ubox count to fit the most into an storage unit. All fees where disclosed up front. Only thing this place needs is a update. Since there is a brand new public storage not even a mile up the road. Need to bring this one up to that ones level of updates.

Rachel was awesome! Was very clear with everything and got me an awesome unit!

Too many hidden fees, the lady at the front desk is unprofessional and weird.

I’m renting a 5x10 climate controlled unit, and I’m very happy with the location and the service. The facility is clean and looks all new, the management is friendly and helpful, and the price for the unit can’t be beat.

Rachel at 290 rocky creek rd was amazing excellent customer service thks

My experience at Public Storage this afternoon was phenomenal! Rachel was extremely helpful with my new storage unit. She had excellent customer service skills and helped me with any question or concern I had today. My experience with Public Storage was awesome. I will recommend friends and colleagues if they are in need of a unit. Rachel is an asset to your company, she deserves a raise! Best customer service and experience I've had all week! Thank You!

Rachel was so so so nice easy going and helpful. She was extremely patient and never pushy. You rarely find customer service representatives who are sincere and personable but that she was . I really do appreciate her and am happy she was there working to assist me. She explained every thoroughly. Not to mention the space I rented was beyond!!! Affordable!! I will for sure recommend this location of Public Storage!! 10 STARS TO RACHEL!!! She is god sent! Thank you!!

Angie and Rachel made this sudden move so less stressful!

Thanks Rachel for helping me move into my storage unit by providing me with the best offer and price. You have been so helpful and I appreciate it! You made this experience easy. Thanks for being kind and friendly! You are the reason why I won’t change my storage unit to anywhere else!

Rachel the manager is superb. She had us set up for rental in 10 minutes. You won’t be disappointed in this property.

Rachel is polite and helpful and a damn good worker!

Rachel was ABSOLUTELY fantastic with her knowledge and professionalism!!!! She was a great help in getting me started with the Public Storage App!!!! Excellent, excellent, excellent!!!!!!

Rachel is fantastic!

Mrs genie, was awesome and very helpful.

Everything went smooth and great. She answered all my questions.

Rachel was very helpful and pleasant. Thank you!

I didn't have a great experience during their recent transition. I had no idea it was happening and I couldn't get a hold of anyone. I had to take off work to come in in person before they closed just to get some answers.

Rachel was very professional and got me the space I needed.

Rachel was such a great help! Awesome, professional, and knowledgeable!

Rachel, the property manager was amazing supporting me on all the steps to find me the best storage solution for my needs. She was really great. I do recommend this place.

Rachel’s very pleasant and knowledgeable. She explained everything to me. Very prompt service.

I store at the location in Spartanburg and I seen Rachel off work, out and about and asked some questions about relocating my storage unit and she was so kind and knowledgeable.

Rachel was very helpful when I needed the storage good people skills deserves a raise she was sweet and very knowledgeable

The staff was great and very friendly and helpful to all of our needs. We came from Florida to up here .when we finally found the Public Storage they are welcome us like we was there 😀 friends we would welcome everyone to use this'll Public Storage on RockyPond rd than you for your business and your friendly smile they should give you a big raise 😀 😊 thanks you I will always use Public Storage

Rachel helped me, she was very knowledgeable about everything that I needed to know. The place seems clean and well cared for.

Belinda is such a sweet, knowledgeable lady! Answered every question I had about renting a unit

Rachel informed me very well about all that is expected. She is very knowledgeable.

Rachel was extremely helpful and knowledgeable as well as patient. She should get a raise!

Thank you Rachel for your help today ! You were great !

Friendly, efficient service with clear explanations.

Great storage unit even though it was same unit my ex-wife had how ironic was that Lol 😆

Rachel was extremely knowledgeable, helpful, and patient because I had to postpone rental five times due to scheduling issues on my part. She would even proactively courteous call to check on me and the reservation. Also, she was able through her contacts put me in touch with movers and individuals to purchase unnecessary items before moving items to storage. She is a great asset to Public Storage! Give Her A Raise! Thanks!

Miss Rachel was awesome to me and got me done in a quickly manner. I recommend mend her and her hard work.

Great prices and Rachel was friendly and extremely helpful. The units are also very well maintained

The staff at this location went above and beyond to help me get a storage unit set up on short notice. The staff was polite and helpful. I couldn't have asked for more.

As long as you know the "code"....easy in and out.

Rachel was very helpful and walk me through everything I needed to be done & also stayed after it was closed it was a great experience

Great experience, Rachel was very professional and helpful with what I needed, very pleased with the service and hopefully will be using them for several years to come

I can't thank Rachel enough for helping me today! She was so nice and friendly. She went over and above to solve my problem. I felt incredibly valuable as a Public Storage customer!

Great service and fast Thank you Rachel

Like most storage facilities, the rental fees rise over time. The corporate office did nothing to help so I was considering leaving for another facility. But Rachel helped me save a bit so I decided to stay. It’s nice to know that local management values me as a customer. I’m very satisfied.

Nice clean storage units, with reasonable prices

My name is Kierra. And my visit was excellent. Very helpful employees as well as caring people. Loved them!

Rachel was awesome!!

Rachel is very patient and knowledgeable and friendly. I felt so relaxed with her.

Rachel is very kind & helpful!!!

Rachel was great!!! Very informative!! I was super confused an she spent 30 minutes with me explaining an I'm very grateful!! She is awesome!!!

Rachel is great. She walked me through the process and provided great service. Very professional, courteous and friendly.

Rachel and Brianna were extremely helpful and had excellent customer service. Highly recommend them!

Thanks Brenda and Scott!

Sibbie went above and beyond to help me and Genie was so very nice.

Rachel at the Rocky Creek location was absolutely wonderful!!!! Pleasant, kind, very sweet, exactly what you need when you are already aggravated about having to pack a whole freaking house!!!!!

Rachael was very helpful and pleasant to work with. She was able to get a reduction in our bill since we have been customers for many years.

Jenn is a very nice and accommodating lady. Glad we found this facility!

Jen was really helpful with me today!

Great service from Jennifer! Very friendly and helpful. Definitely would recommend.

Jennifer does an amazing job. She was such a huge help.

Great service!

Awesome service, five stars!!

Thank you Jennifer made my move in easy got the app what a great thing highly recommend

Very good service & a fair price! Ashley was so pleasant to work with. This is my second time using this Public Storage location. Clean, safe and affordable.

Jennifer is very helpful got the app downloaded for me property is clean highly recommend

Jennifer went above and beyond her duties to make sure I had everything I needed to secure my storage unit. She also did an excellent job educating me on the Public Storage app features. Well done, Jennifer!

Awesome team!

Just leased a unit, customer service person Jennifer was absolutely amazing! Super nice, helpful and informative and made the process fast and easy. Highly recommend

3 weeks agoNEW Jennifer best customer service rep at public storage. Highly recommend this place. Always make there customers very happy 👍👍👍👍👍

Highly recommend! Jennifer and Rachel are great!

Jennifer has been very helpful and friendly. She was throural in showing me the storage and how to work the lock.

Jennifer went above and beyond to be helpful with the right storage unit for us. She is very pleasant and enjoyed working with her to make the correct decision.

Jennifer best customer service rep at public storage

Very pleased using this facility. I have been a customer for over ten years and always get good service. The current customer service, Nichole, is excellent at her job. She has first class customer service skills and has the customer's best interest at heart. She is very well versed in her duties and carries them out in a friendly and professional manner. Her radiant personality is a great asset in carrying out her duties.

She was super friendly and made my moving experience a breeze!

Great customer service. Property was clean. Im new to the area and the customer service rep who assisted me gave me some great suggestions. Quite happy with the service here 😃

Amanda was great! She helped me with all the information I needed to move forward with my storage needs

AVOID! Owners allow people to live within their RV's on site within the gates. If there is evidence of break in they couldn't be bothered. The allow so many RV's and other vehicles that it makes it difficult to get to your storage.

Pat is a shinning example of professionalism!! He made sure that everything went smoothly. There is so much to worry over when moving. His kindness made my experience so much more easy!! I will definitely recommend your company over and over again!! Thank you Guy's!! Fantastic job!! Well done!! 👉🏻 👉🏻⭐⭐⭐⭐⭐ here is another five Star's!! You deserve them!!

Awesome service! Pat was pleasant to work with!

Pat gave me all the available options, and was very friendly!

Had an amazing experience! Pat was the nicest guy and made everything go very smoothly with checking in, would high recommend.

Great service from Pat! Explained all the information thoroughly. Easy moving in .

pat was amazing and very helpful!!

We worked with Tonya at this location. She was amazingly helpful, we enjoyed using this affordable storage location. It's nice, clean, and affordable 😁. My only complaints would be we got contacted about trash outside our unit after being billed, and the rates went up during covid. Also a guy with a RV business rents the open parking spots so its hard to get around with a trailer, but you can and they'll help you find a spot if you need to leave your trailer there for a few days. Overall I'd recommend them it was a good experience.

We moved over 700miles with 3 kids! This storage facility helped make it easy and stress free. They allowed us to store our stuff and our trailer over the weekends of moving when the hotels wouldn't. They are a must for storage! Clean and well kept. Tonya and Jeanie are wonderful and helpful.

Best service from Tonya. Great personality and always willing to help! Good job my friend. Time for a raise!

Tonya is the most awesome...and she's fun....

Tonya provides excellent customer service at this location. She was very helpful to me. In getting a billing issue resolved. I recommend Public Storage on Rocky Creek Road.

Tonya was very helpful

Tonya was very helpful during the sign in

Tonya was very friendly and helpful. Got me my storage unit quick and explained the paperwork and fees well.

We highly recommend the Public Storage at 290 Rocky Creek Rd, Greenville SC (store #08639). Donald is especially helpful and goes above and beyond in customer service. The facility is in a nice location, secure and clean.

I've been renting a unit for 4 years now and never had any issues Property is always clean and the staff are very helpful

Tonya was awesome!!! It was pouring rain and she helped me get what I needed! Above and beyond! Thanks Tonya!

Tonya is so personable and very helpful!

Love Tonya as she made my check-in very smooth.

Tonya was a great help!!! She is the epitome of great customer service! Thank you Tonya!

Amanda was so helpful and thorough in describing the size units available and the other services (such as insurance) offered. Very friendly & professional. Will recommend this business to others!

Tonya IS AWESOME and AMAZING and so very helpful! Come in or go in and see Tonya! I highly recommend them if you need to put things in storage! And you can go to your storage unit between 6a.m. and 9 p.m. daily !! I wish I could I could a 50 * rating!

Tonya was very resourceful in helping me with my needs. Felt valued as a customer.

Management is cool

Heather over at the Rocky Creek location was amazing. SHE is the reason I leased there. She wasn't too busy to answer my 100 questions over the phone, show me around when I arrived 20 before closing time, all when keeping a friendly demeanor and smile. Everything was handled on the day I was moving into a new apt in Greenville from out of state. Leasing with Heather was the easiest part about this move. She is the only person I want to deal with- there's no way anyone else could beat my satisfaction with her.

Ang was great

Ang was AWESOME!! Great Conversation and explained everything and was on point. Loved her!

Pat did a great job with helping me out.

Tonya

I have used this location twice now and it is has been a smooth process every tine. Tonya was so helpful and informative. She’s so sweet and kind that for her I would come back. Ask for Tonya!

I have received excellent customer service! I truly enjoyed being given explanations for everything and having being shown the unit before changing to a bigger size. Definitely a place to use for your storage / moving needs.

Very professional and quick service! Tonya was a great help in setting up my account with Public Storage!

Got awesome and fast service from Amanda today and was in and out getting my storage unit. Thanks!

Tonya was wonderful!! Patient, knowledgeable and kind!!!

Tonya was extremely helpful and friendly! Great customer service and quick process!

Tonya was very thorough and very helpful. Pleasant and answered all my questions. Would highly recommend this for your personal storage!

Perfect assistance by Tonya & Sam

Tonya and Heather were great in getting me set-up and then i had to change to a larger unit a couple of days later. Online pricing was very good.

Really nice people...

Tonya was terrific! Very informative and professional. Thank you.

Heather was extremely helpful in finding a storage unit to fit my items. She even let us look at the potential unit and test out sizing before we purchased it! Easy drive up locations with plenty of storage for rvs to small five by five units. Security is high and I would recommend this facility anytime

Nikki n tonya good service

Nikki & Tonya were great help, and we’re able to get me setup very quickly. Would recommend going to visit them!

I had no issues with receiving my storage unit. Heather helped me with the process. She demonstrated excellent customer service, was informative and friendly. Give Heather a raise because she absolutely deserves it!

Heather is the best!

Heather was great with helping us get a storage unit!

Tonya was a great help and went above and beyond her duties. Since I started renting a storage space, there seems to be a high turnover. I would like to see Tonya back, who can assist with issues instead of being told by Heather she is new and doesn't know.

Thank you to Tonya for your prompt & professional service. Nice to be able to talk face to face and get straight answers instead of dealing with a call center like the other storage facilities we called. Keep up the personable touch Public Storage!!

Clean

Heather Roberts was great and very helpful in getting me my storage unit

I have been a patron of this business for a while now, Heather Roberts has to be the most helpful and courteous people that has been employed there. Thank you for your help and positive attitude!

Heather Roberts is amazing! She understood my needs and also was quick to fix an issue with my keypass code so that I wouldn’t be further delayed with my day!! Couldn’t recommend a better person to have in the office!

Great service with Tonya and Nikki, They have been extremely helpful and professional

Tonya was extremely helpful in assisting me with renting a unit. Due to bad weather and heavy traffic, I was late for my appointment and arrived just 10 minutes before close. Tonya still took the time to show me the unit (while raining) and was extremely polite during the entire process. I'm certain that the remainder of my stay at this facility will be just as pleasant. Thank you for helping to improve this stressful moving experience.

This property is very convenient and much larger than I initially thought. Tonya was exceptionally friendly; she went above and beyond accommodating me and my needs. Thanks for such wonderful customer service.

tonya the best very helpfull with me

Tonya helped me out today! She was amazing!! She went beyond what she had to do with me!!! I look forward to renting from them.

This is literally the BEST location for storage in the tristate area! Tonya is a joy to be around and such a wonderful soul. :)

Heather helped me on Tuesday. She was amazing. She even stayed after her scheduled time to help me. She made me feel valued and she was willing to answer my questions and make me feel like more than just a number, but a person. I had to come back today (because after seeing what I thought I originally wanted, I realized I needed to sleep on it). Tonya assisted me today (as well as yesterday on the phone). She was super helpful and nice as well. She was very understanding and suggested a unit that I think will be just right for me and my needs at this time. She even has a great sense of humor that I appreciate. I am really thankful to have had the opportunity to work with such great women this week! Thanks Heather and Tonya! My weeks been less than great, but wasn’t awful because of y’all.

Heather was very helpful in helping me locate the right size storage unit for my needs. She answered all my questions and was nice and courteous during the whole process.

Tonya was very helpful and informative

I was looking for a storage facility for my fiancé and me that had a good reputation and that was in a good location for us. Well, not only did I find it, but the outstanding customer service and care I received form Tonya was amazing to say the least! I have rented from many storage facilities over the years, but this has been the best experience thus far and the credit all goes to Tonya! She was very patient and did an outstanding job of explaining the contract, related fees, how to make my payments and also gave me her contact information in the event I had any questions or problems. She also gave me an outstanding tour of the facility. I am more than pleased with my experience so far. You will not go wrong using this facility. Thank you, so very much and great job Tonya!

We went to rent a storage unit, the one i asked to see was to small so Heather Roberts, showed us the next larger one. I felt bad because it was pouring the rain & her key wouldn't open the unit. She showed us the one next door & it opened right up. I'd like to let you know that you have an excellent friendly outgoing employee, HEATHER ROBERTS!! She never once complained even though she was soaked by the rain. She made me feel as though I've known her already. I will definitely recommend your property & give rave reviews for Heather!! Thanks Heather, i actually enjoyed renting the unit from you.

I had a 5 X 5 unit - not temperature or humidity controlled. Unit remained clean and dry throughout 15 months of storage. Easy access. Easy pay. Only complaints were the high cost of mandatory insurance and the base rental cost increased twice over the rental period. Overall very positive experience

Tonya was extremely helpful and courteous. I will use this facility again if the opportunity arises. Bill Joyner

Lovely service from Tonya at check in! 😊

Quick & Easy process! Tonya was amazing & so helpful!!!

Awesome experience. Easy set up, clean spaces and friendly staff!

Met Tonya there. Very knowledgeable and pleasant to talk with!

Super Friendly, and Great Price !! Tonya the manager was Awesome. Found me an Excellent Unit for what I needed. Highly Recommend.

Quick and fast

Tonya had excellent customer service. Very knowledgeable and very helpful. Will definitely recommend. Thank you Tonya!!!

Was helped out by Tonya who offered great customer service. They offer some of the better overall security I’ve seen from a storage facility as well.

Very good

Brittani was very sweet, helpful, and professional today. She also was very knowledgeable and thorough with information and my questions. Looking forward to storing my belongings in a safe and secured place. 🤗

Tonya is a true delight. Excellent! Stop by and see her

Excellent Service. Do recommend. Fast Check inc clean units and friendly staff!

Tonya was so helpful and nice...she is the best ask for her when u get there.

Perfect service today! Thank you Ms. Tonya for your perfect service on today!

Tonya was very friendly and helpful. Great deal for the space.

Angela went out of her way to make my. Storage experience great.

Awesome service!

Very helpful in my move in Angela W

This is by far the most wholesome, detailed storage experience that I have ever experienced. That says a lot considering that I have lived all over the US, using various storage services for over 30+ years. Angela is the most personable, kind caring agent that I have ever had the privilege to work with. She truly cares about your storage of personal goods, and always has a warm friendly smile.

Great customer service

Today Angela changed my day .... I couldn’t find any place to get my belongs but she make it happen ... thank you

Angela, Very helpful, and showed the grounds with a golf cart to save on walking. -Derek

Angela was great! Good start to our rental agreement

Had a very positive experience here. Angela was a great help in finding me another unit that fit my needs more so then the one I reserved. She is an excellent manager. Both the move-in special and monthly rent was the best from the three places I researched.

Diane at property #08639 was great! She was so nice and helpful. Thank you so much for your great customer service.

Angela was wonderful with getting me set up with a unit. The facility is very clean and the people are very helpful. Thank you Angela!!

Great people and service

What a great team to work with on move in/out communication and care for your account. Angela was wonderful as the main contact throughout this process and I would highly recommend this Public Storage location and top notch personal service.

I’ve been using Public Storage for years and they’ve been great. Angela has been very helpful and courteous here recently. Thanks for all your help!

Angela was amazing and very helpful.

I have rented a unit here several times--best office staff, customer service and reasonable rates. Clean facility and always willing to help!

Got a better unit than we were previously signed up for. Angela was very helpful and courteous.

Angela was great, I highly recommend her

Angelia is the cats pajamas.

Very helpful

Angela was very professional and answered all our questions.

Excellent service from Angela !

Really liked this place. Great staff, especially Angela

Angela was very helpful!! This is our second time using this storage company.

The staff is very friendly and accomadating.

Prompt and courteous service by Angela W!

Easy efficient check in.

Ang was a great help! In and out got the unit in no time! They were also flexible allowing me to cancel and reschedule my appointment multiple times with a good attitude. Highly recommend.

Came into make a paymemt great service cassie thanks

Came in to ask about pricing not ready to rent but cassie was a great help. Will be coming back soon, great costumer service

Sinbie. Great.

Awesome deals even in peak moving season. Angela was a great help and extremely professional. I was able to get a unit at a great price within 30 minutes. Made the stress of moving much easier. Will defiantly use this place again if I need to in the future.

Sibbie was so efficient and helpful. Facility is clean and very well maintained.

Angela was very helpful and friendly. Overall positive experience renting a unit at this location. EXCEPT The gentleman at their corporate office that I initially called was abrupt, talked over me through out our conversation, seemed more interested in he wanted to say, then listening to my questions. My opinion only... He is NOT what I would call 'customer friendly'

Sibbie provided a great customer service experience, she went above and beyond to assist me with my storage rental, the process for the application was fast and super easy, the storage location was clean, the office was clean as well, highly recommend this public storage location for your storage needs!!

Angela and Tracy were awesome to work with and went that extra mile to find us our perfect unit that would suit our needs. Thank you

We worked with Angela to get a storage unit the same day we inquired. She was very friendly and helpful. This is an affordable storage facility with great security. Just what I was needing!

Angela was very helpful with checking us out of our storage unit! If I still needed to use a storage facility I would continue to use public storage.

Carol was very helpful. In and out experience!!!!

Carol did a fantastic job in helping me pick the perfect storage for me needs. She was nice, patient and very informative. Great place for your storage needs. This is the first place I would recommend to anyone needing a storage unit. They also have the best prices in town! Ask for carol.

The people in the office are friendly and efficient. The property was never secure: at least one gate was wide open every time we went in. The advertised price is misleading: they require insurance (which they sell), a special lock (which they sell), and an initial account fee.

Clean and safe. Good prices.

Went in to make a payment at this location. Amber greeted me as soon as I walked in. She was able to help me quickly and efficiently. I totally recommend this location!

Great experience with Amber and Angela. Great customer service.

Carol was very fabulous and friendly. Helped us out tremendously.

My experience with Ang is great in public storage.

Thanks Carol and Amanda M. For the awesome customer service! Fast and Friendly!

Carroll was a pleasure to work with smiles and laughter through out the transaction very professional greeting before the door can shut behind me and great deal

Carol was very helpful. Made sure I understood everything before leaving

Carol was a great help!

These guys are great especially Marcela and Carol

Carol was a great help. She did a fantastic job and was very informative. Great place. 100% recommend to anyone needing a storage unit. Ask for carol.

Carol provided excellent customer service!

Carol was very helpful with making sure I selected the right unit for my specific needs. The units were nice and clean.

Been with public storage for over a year now and have had nothing but good experiences.

Had a great experience and the customer service was amazing. Carol took care of everything I needed

Got a storage unit today, talked with Carol She was a pleasure to work with and got me all set up with eveything I needed.

Clean, professional, courteous, and reasonably priced! Great facility, highly recommend!! Carol and all the staff go the extra mile to make the experience second to none!

Tonya and carol are super helpful! Great and honest storage

Carol was great n very helpful

Belinda was awesome!!! She was so patient and helpful on this little adventure of mine. Totally ask for her, she rocks!

Carol and Philip were very helpful with our move in and supplies!

Carol was very helpful!

Tracy did a great job. Very Nice Customer Service

My experience at Public Storage on Rocky Creek in Greenville was exceptional from the beginning. Miss Carol and Marcella were very accommodating and always extremely friendly. I am very grateful and highly recommend this Public Storage. A+

Carol was great! Efficient, in and out!

Tanya was so helpful helping us find a storage unit today! Great customer service!.

Amanda was awesome she help me with evrything i need

Carol made the rental easy

My experience was wonderful! Carol was so helpful and so friendly!

Carol did an excellent job. Very thorough.

Carol was awesome!

Carol was such a big help in the process of renting our unit. Great experience

Carol and Helen found the perfect unit for me

Shawn And Carol Are Awesome! Go see those guys for sure.

Muy amables con mi idioma y muy económico me encantó

Very clean facility! Manager was very helpful and answered all of our questions. Would recommend.

Had a great experience with Carol - quick and easy and got exactly what I needed!

Very easy and convenient, great customer service.

How much does a unit go for?

Great Customer Service by Carol. She was extremely helpful

Great customer service

I’m amazed at the customer service at this location. Will recommend to friends and family!

Talent onsite is top notch. Will do business again

very good customer service. great price.

A great place to store your items. The staff is professional, helpful and understanding. I would recommend Rocky creek public storage to anyone.

Angie L was terrific and had the answer for all my questions.

I had an excellent experience at this location! Both Carol G and Angie L were great and provided impressive customer service. I would highly recommend this Public Storage location to anyone. Thank you -

Angie was great and we will come back k again

Angie L was detailed and went step by step and friendly.

Carol gave me 5 star service today

Carol was great

Worst storage company they raise the rent without any warning.

Kristi was fantastic!! She truly helped us out in a bunch. I highly recommend Public Storage.

Wendy is great and gives wonderful customer service!

Service is great, price could be a little cheaper..

Friendly staff!!!

Great location and friendly staff! Carol helped me check in a day early with no problems!

Carol was awesome! Very committed to customer satisfaction with a super attitude. I heartily recommend this location.

Carol has excellent customer service . She got me what I needed for the best rate! I couldn’t be more satisfied

Great quality service and helpful employees

Terrible, terrible service. They lost a check of mine earlier this year (I've been a faithful customer for years, despite the fact that my rates have about doubled in that time). I put a stop on it, and told them. Then they found it and tried cashing it months later. Now they want me to pay a $25 returned check fee. I talked to the lady there, and she was supposed to take that off my account. But have received at least 2 more notices about the fee. I've left 2 messages for her to call me (a week apart), and have not gotten a phone call. Stay away! Go somewhere else.

Friendly to people who are signing up and they give incentive for 5 star reviews. Less than 6 months in, they raised the price. We did not have an introductory price or a special offer - beware of their "good rates" and reviews. Price raised 16% Update: price did not increase again in the next year. Clean, no water leaks, no bugs so in my opinion, good storage option.

I was pleased with the move in process, but shortly after moving in, our rate increased. I was upset at the time, but the rate was ultimately still fair. After leaving our stuff there for almost a year and a half, we have moved out of the storage unit. During our move, it was nice to see we had zero issues with bugs (other than some spiders right at the door), or water/humidity. Overall, the staff on site was specifically helpful, and my only complaint would be that Public Storage (not the folks at this location) allows for rate adjustments so soon after joining.

I keep showing up to talk to someone In the lobby and employees are never present.

Great customer service. Carol is superb at her knowledge of the units.

Good location and price competitive. Carol was very helpful.

Such Great Service!

Tanya provided fast and knowlegable customer service with efficiency and professionalism. 5-star service all the way!

Thanks Janae you were great 👌🏽

Love this storage facility, staff is great!

Prices are great, staff was very courteous and helpful. Jenae was great.

Great service provided by Carol!!!

Tonya and everyone there is extremely friendly and just so helpful. I am glad we picked here to store our belongings. Wonderful crew and clean facility.

Staff here is Great!!

Very knowledgeable, professional and friendly.

Update: after 6 months they are raising the price 10$ a month. This is a ripoff. They have extremely limited hours to access your belongings. They are offering rates online to entice new customers while price gouging the old ones. Also, they had the audacity to say they would give me a cheaper rate if I moved my belongings to another unit. On what planet does this make sense? Absolutely ridiculous. They do not care about their customers. Customer service was worthless.

Juanita and Carol were extremely helpful. Juanita showed me the space and we took a really cool ride on the golf cart. The paperwork took no time at all and I'm incredibly happy with the space. I'm so glad I chose this location. Juanita was friendly and I look forward to seeing her in April when I make my payment!

Carol was awesome to deal with! Love dealing with these folks

Facilities are clean and well lit, easily accessible for someone with disabilities. Thank you to the great staff in the office and to Carol for helping me find the right storage for my needs.

Carol provided EXCELLENT!!! customer service. She was extremely knowledgeable and answered all of my questions. Carol - thank you! You rock!!!

Carol did a great job providing excellent customer service.

Kelley was absolutely wonderful! Carol was extremely helpful also! Unit was in perfect condition and the office setting was clean and pleasant. This was the nicest storage facility I have ever been to!

I would like to thank carol and kelly for there great service thanks guys

Carol and Kelly were very nice and helpful.

The manager Carol and her assistant Kelley were extremely friendly and helpful. They showed me and my wife all the storage options they had available and helped us select the best option for our needs. The staff answered all of our questions in a friendly business manner. When it came time to sign all the paperwork for the rental agreement the staff explained everything in terms that were easy for both me and my wife to understand. I would reccomend this place to anyone looking for a storage unit.

Carroll was absolutely amazing and it's clean and well kept

Friendly staff, good security and reasonable hours to access your unit.

Carol is awesome; she provide great customer service and went out of her way to meet my needs. Thank you!

Great to work with!

I met with Dre(Andre) at 10 am on the 15th of November. This gentleman explained all the prices upfront and got me in the best storage unit for my services. Even took the time in the middle of a rain storm to help me with my latch which was a little stuck. Being in management and seeing a good manager I wanted to give praise where it's due. I really appreciate all his help. An hope they keep this gentleman around for a long time! Thanks for great services.

Carol was wonferful , she helped me out alot

It was difficult coordinating our move from out of sate, but the staff was very patient and accommodating - even offering us better insight as to when our movers would be delivering than the actual moving company themselves. The facility is huge with lots of options and JJ helped us pick the best size for our needs. I'm so glad we listened to her and got a little extra space. Highly recommend this location! Edit: Dre is also awesome to work with and has been really helpful with miscellaneous questions as we've now been in storage for a month and a half!

I was searching for the cheapest price available and my search led me to this location. Not only are the unit the best prices, the facility is well maintained. I opted for the climate controlled unit, and it is very clean and top quality. Lisa was very friendly and helpful even though I arrived 15 mins late. I'm definitely looking forward to a more long term rental.

Lisa was very helpful and fast with my check in. Great location for a great price.