Public Storage Self-Storage Units at 1528 Fort Mill Parkway, Fort Mill, SC

I take back my previous review after receiving a collection letter today. Found out management changed who were the ones that supposedly took care of the mixup with somebody moving into my storage unit on the day I was supposed to move in. That screwed up the special that I had paid upfront on the mobile app to move in. When they had to put me in a different unit, I lost that move in special! Sending me to collections saying I owed more money, even though I had paid upfront the one month special and moved out before the one month! I just called and talked to the new manager that was very nice to me and I have nothing against her because she is new and was not there when this happened all happened. She told me she has to present the case (that I thought was resolved) to upper management but if upper Management does not take care of this I will be going to Better Business Bureau with this ridiculous nightmare of stress they have put me through. I will make sure everybody on my social media knows what public storage did to me. I have never been treated so poorly with any business in my whole life!

Linda was awesome 🤩 She was very helpful and professional. She represents your company well!

Linda was fantastic she was very helpful!!

Linda was incredibly helpful and kind in helping us figure out what we needed! Would recommend!

Linda was absolutely wonderful in answering all of my questions and made the process easy and fast. Would recommend!

Linda offered great service!! Very happy I chose this one

Linda was very helpful

Linda was so helpful. Awesome experience!

Linda was very helpful, very clean, nice units! Would recommend!

Linda was so incredibly helpful. She was available to answer all my numerous questions. She took the time to help me understand the process of renting a storage space.

Linda was very helpful in a crazy time

Linda was excellent to work with.

Linda was very helpful and proactive in offering solutions to meet our storage needs while moving to Fort Mill.

Linda is great...helped us through the whole process Thank you Linda

Linda did a great job with a speedy check-in!

Linda is very knowledgeable of her job and also nice and polite. The facility is super clean and well lit at night. I highly recommend their service.

Linda was fantastic to work with! She is very personable and helpful! Since she is your face to potential customers, please ensure Linda is well compensated. Thanks.

Linda was very helpful with some questions I had and gave me good advice.

Mrs Linda was awesome very knowledgeable and pleasant most recommended

Linda leased us our unit today. She answered all our questions and she is so nice and helpful. I recommend this location for sure if you need some extra storage.

Linda is a very friendly knowledgeable person. It’s nice to walk in there and be greeted by her

Linda was great so informative.

Linda was so very kind and helpful Very simple process to rent and access to unit. I did it all online. Very clean too!!

Linda was super great! Welcome us with huge smile and was so helpful! Thanks Linda

Linda was absolutely amazing! She greeted me with a nice warm welcoming smile and was super helpful in answering all of my questions. Thank you Linda!

Linda is great! She really helped us a lot with all our needs!

Mrs. Linda was very helpful! Highly recommend.

Linda was very helpful!

Linda went out of her way to help me … it’s a bit rare these days someone actually hears and helps… five tremendous stars for Linda and public storage on fort mill parkway !!!

Linda is amazing!! I needed to downsize my unit and she helped me day of to get the new unit and square away everything. Super kind and knowledgeable, and very lucky to have her there. The space itself is very clean and well managed. I’m happy to store my stuff there and trust it’s going to be okay!

I set up my rental online and the next day Linda called me to welcome me and answered every question I had. She was super sweet and this was literally the easiest set up getting and moving into a storage unit. Highly recommend them to anyone!

Great place! Linda is the best!

I would like to give 5 stars based on the amazing customer service Linda at the Fort Mill location provides whenever I need assistance or have questions. It's wonderful employees like her that keeps me around as a customer.

Linda was amazing. I accidentally didn’t close my unit properly and she contacted us right away. We went right up there to fix our lock and thank her for her diligence. Highly recommend this location. They make you feel protected.

Linda was extremely welcoming and informative.

Linda has been so nice and helpful. She also works very quickly and is so understanding. I’m very thankful for her services. The facility is also well kept.

Linda has been very helpful and has answered all our questions. Thank you for going the extra mile for me. You are appreciated!

Mrs. Linda was extremely helpful and nice

Jerrika and Linda were so wonderful to work with. I had an issue with Public Storage Corporate and when I came in to handle the issue, they were quick to find a solution/bridge the gap and leave me smiling. I am super grateful they were able to help me and did so while smiling the whole time. Customer service is not dead!

Ms. Linda was extremely helpful and great with explaining the various options I had.

Linda is the best manager I've seen In a long time, worked well with us and made our stay enjoyable and well worth it. Please see her next time you visit.

Linda was great 👍

Friendly staff. Always willing to help. Ms. Linda is one of the best property managers I’ve seen at Public Storage. I would definitely recommend you go see her.

Linda was very knowledgeable and helpful with showing me options and helping me secure the best unit for our needs.

Great staff! Linda was very helpful in looking at units.

Linda was very helpful and nice

Excellent service highly recommend

Linda showed great customer service. Very easy to work with.

Linda was so very helpful. Highly recommend.

Linda was very friendly and helpful and made it simple.

Linda was great and very helpful! She showed us different sized units to figure out what would work best for us! Highly recommend!!

Public storage was very helpful and understanding. Linda was amazing!! Clean facility and convenient!!

Linda was great showing me around! We got the storage unit knocked out in 15 mins! All around great experience. Just one less thing to worry about thanks to Linda.

Linda was very helpful! Thanks so much

Linda was great and super helpful! I absolutely recommend this place!

Linda was courteous and professional in taking care of my storage needs

Linda was very helpful.

Super friendly professional experience with Linda. Very helpful and easy process

Great experience with Linda setting up our storage unit!

Linda was awesome and very helpful

Linda was AMAZING in helping me through my very first time renting a storage unit. Very sweet lady!

Linda was very professional and helpful in this process of renting a storage unit.

Linda was great and very helpful

Linda made the rental process very easy. She honored the web pricing even though the unit we rented was not available. I would recommend this location and Linda specifically.

Linda was very helpful. Great costumer!!

Linda was very helpful!! Highly recommend!

Linda was amazing!! She made sure I got in and out quickly! And she was super friendly

Linda at the Fort Mill location was AWESOME. She help secure a unit at a great rate on short notice when I was in a “pinch”. GREAT Customer service and patiently answered all my questions. Ask for Linda if you need help at this location!

Easy to use. Love the easy to use app

Ms. Linda is awesome!

Linda was very helpful in getting my storage room setup.

Linda was very helpful and friendly while showing me a rental space. Highly recommend.

Linda was extremely helpful. Highly recommend!

Linda was very great and helpful

Linda was very helpful. She was able to guide us through the process very efficiently.

Clean and amazing staff. Linda was an amazing help and great to work with! Highly Recommended

I dealt with Linda who was absolutely the best. She was more than happy to show me any unit I wanted to see and being someone that has dealt with a large amount of storage units, this was one of the best experiences I've had.

Linda was amazing! So friendly and helpful, really going the extra mile to help us clean out our unit.

Linda did great!

Linda was so accommodating and helpful.

Linda was a great guide! Great experience and hospitality! Linda was amazing on the 2nd go around!

Linda was great! Was able to get me all squared away with a storage unit with no fuss or frustration in less than 5 minutes. Facility and unit is well maintained and do not foresee having any issues with keeping a few things at this Public Storage location to free up space around the house.

Linda at the Fort Mill location was fantastic!

Linda was vey helpful and pleasant.

Ms. Linda was great and very helpful. She took care of all my needs!!!

Linda was super helpful in every step of the way.

Great customer service

All the public storage staff I worked with is super courteous and helpful. Linda at this location is no exception. She delivers great customer service! I recently need to move out of my old house before the new house is built. A little tip is go with an external unit so that your moving company can access the storage unit with ease. Anna was super helpful in helping me decide on a storage unit size based on my need. She even patiently showed me how to open/lock the gate in person. This public storage location is new and clean.

Linda was extremely helpful in helping me. I would highly recommend this business.

very inattentive and rude staff. I coughed up my storage, saying that it was better to go on foot. Then she quickly left. when I tried to get out, it turned out that the exit was on the opposite side! Someone forgot to say this. I had to walk around the block to get back to my car at the office. When I went to find out how it happened, the employee scattered over me!!! She didn't stop talking on the phone and laughing the whole time she talked to me!!!

Great Storage Facility. Safe and secure!

Ms.Linda was awesome and assisted me in my time of need. She was kind, courtese and helpful. Need more like her!!!!

Great facility, clean units and a great price. Worked with Linda in the office and she was great and helped me with everything I needed.

Linda was very polite an helpful! Would definitely recommend this place!

Linda was so awesome and helpful

Easy experience. Our first time with renting a storage unit. Amanda was knowledgeable and extremely helpful.

Anna was amazing and so helpful!! We had some confusion with pricing and she sorted it out right away for us. She was extremely kind, funny, and positive even though I came in right before closing!!! I felt like I could talk to her all day long

I continue to have a great experience with this Public Storage location. Anna is so helpful and responsive. Those things make such a difference when you are trying to figure out the best option for storage. Thanks Anna!

Linda was absolutely awesome!!!

Property manager is amazing here. Went out of her way to help us when another location reserved us incorrectly. It's all about the customer service and this location has it!

Anna at Public storage was super helpful and guided me through the process of transferring to a smaller unit!!!! Thank you

Clean facilities and friendly environment. If you have the chance to catch Anna when renting a unit, you’ll be pleased with the customer service. She made moving in a breeze. I recommend this facility.

Anna(1528 Fort Mill Parkway, FM, SC location) was very knowledgeable and helpful. She asked all the right questions and got me set up with the best storage unit for my needs.

I had a great experience with Public Storage thanks to Anna. She was always available to answer any needed questions and lend a helpful hand when needed.

I just want to say what a wonderful experience I had with the Fort mill public storage . Anna was so helpful and accommodating to me . I am a senior person with a bad hip and she helped me open my unit and drove me back to my car. She didn’t make me feel useless and was very understanding of my hip injury. What a professional. I called up my daughter and spoke to a neighbor about what a great experience I had . I give Anna more than 5 stars. Keep up the great service!! Thank you Anna you were a lifesaver to me.

Fantastic facility. Anna is extremely professional and very friendly. Always willing to assist and the customer service is top notch. Crystal is a gem, too! Thank you for always going above and beyond. 🇺🇸

Purchasing a storage unit was simple and easy. Anna was very helpful, pleasant and friendly. I highly recommend this public storage location!

We had such a great experience. We have been with them for about 5 months and has nothing but great things to say about them. Anna is also so amazing and the sweetest person. She is so helpful and truly the best.

Absolutely unprofessional. Price gouging changing rent from $50 to $110 without proper notice.

This storage is by Dobys Bridge Elementary don't use Google maps. Anna is so sweet and helpful, star employee. Clean, safe and easy in and out.

Thank you Anna for taking such good care of my wife and myself. Being a Military family we move ALOT, that being said.. you’ve give us not only peace at mind but fantastic customer service. We appreciate you!

Anna is the best! I’m so glad I chose this location. Clean and updated.

Arrived early from out of town and was greeted by a warm welcome and smile by Anna. Absolutely sweetheart, helped me in and around the unit. She was professional and as kind as they come. Additionally the unit is well lit and clean. I couldn’t be happier with my experience. Anna is an asset to this facility

Very professional and eager to help. I called her ANNA THE BEST

Anna was a great help and made the process painless and easy!

Like the staff at this unit. Anna has always helpful, friendly, and accommodating

Anna is so awesome. She is a very helpful public storage assistant. Every visit is always different because she always willing to help. Thank you Mrs Anna keep up the good work 😙

Anna is so very helpful. She always jumps to assist us. Wonderful worker.

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Customer service was excellent.

My experience with Anna at the Fort Mill location was wonderful. She was so pleasant to work with and her follow up and customer service focus and skills were on full display. Anna could very easily be a trainer at Public Storage for how to build the business and work with the customers. Thank you again Anna.

Crystal is an amazing person. She is absolutely awesome and she really knows what customer service is really about. She will help you if you are in a situation and she is very understanding.

This location has been extremely helpful and friendly. Special thanks to Crystal who help me set up my account and show me the ropes and to Anna who helped me with a smooth transition to close the account. An extra 5 each to you both. I Will recommend this location to anyone who needs storage.

Mrs. Anna was very very helpful and sweet as she could be

Very clean and organized. Anna was an amazing help with showing us the unit and explaining all the information and questions we had.

Visited my storage facility today and could not find a rolling cart anywhere. Anna, in the office, dropped everything she was doing and went above and beyond to find one for me. Considering how most customer service these days has become non-existent, Anna was a breath of fresh air and cared that I got a cart quickly. Thank you, Anna, your prompt help was much appreciated!

This is a sharp, clean, secure facility. One of the better storage sites Ive used. Better than some of the other Public Storage sites.

Great place to store, Crystal is awesome.

They advertise they are a 24 hour facility but they are not.

Crystal is awesome. She he answered all of my questions. I will definitely be renting here when get ready to move . Thank you so much Crystal

I’m was very satisfied with the friendly and professional staff.. I love climatic control.. easy access to my storage unit… very clean all around the area … Very safe surroundings….I will definitely recommend this storage unit to anyone who is looking for a storage unit ….Yes it is a 5 star ⭐️ ⭐️⭐️⭐️⭐️

Great front desk staff

We use DBSS to store our travel trailer. The parking area for our travel trailer is clean and well laid out. The staff is kind and easy to work with. Nothing but a positive experience so far!

Dobys Bridge Self Storage is an excellent facility and met my storage needs. currently I am renting two units at Dobys Bridge. The staff are professional and very helpful.

One of the easiest experiences you’ll have. They streamline and simplify everything. Highly recommend.

This storage is built recently, very clean, well maintained and very affordable. I have taken a small storage unit for rent with 50% offer for first two months. Try to reverse online with special discounts.

Nice clean facility. And also best price in town

Very nice facility. Very nice office lady Ms. PJ was friendly and helpful. Would recommend!

PJ and her team at Doby’s Bridge Self Storage are the best!! They were so helpful and went above and beyond to be sure all of our storage needs were met. The facility is clean and easily accessible. We highly recommend them for all of your storage needs.

The facility is very neat and clean. It is in a convenient location. At first, they had an issue with their system for a couple months and it wouldn't take my card for payment. This was frustrating initially, but they have since resolved the issue.

This is an excellent storage facility. It is very modern, well maintained, and clean. The staff is also very helpful and available to it's clients. The only downside of this facility is they have restricted hours for when you can access your unit. However, the hours you can access does have a staff member on site which is nice.

Friendly staff, very clean and secure, great deal. Highly recommend.

PJ checked my husband, Briand and I in with efficiency, speed and super friendly service. The facility itself is brand new and sparklingly clean. There are lots of units, tons of space and we feel safe with the level of security in place. We had a very pleasant experience moving our stuff down here and look forward to continuing to do business with Doby’s Brige Self Storage; especially since it’s so conveniently located near our new home.

What a wonderful facility! Clean and well run. The office staff are fantastic in making sure you have everything you need! We are very fortunate to be able to store here!

The experience with the storage facility was very good. They had a special I signed up for. The new manager had problems putting in the special information. She was very nice and kept checking on me while I was storing my items. The facility is new and clean. They have several cameras.

Great service except for the billing. For some reason, the rep could not see my unit on her system with the coupon I used. It took a long time to fix and she was constantly asking me was I sure I had the right email. She got it fixed in the end though. Alls well that ends well

This storage facility is new, well managed and designed and the rates are very reasonable considering.

We're glad we chose Dobys Bridge Self Storage to store our belongings during our moving process. The facility is spotless-clean and super safe. They have keypad entry systems as well as security cameras. The moving equipment (hand trucks and dollies) are in great working order, and provided at the interior door entrances. The staff is very friendly and helpful. The process to reserve the unit is streamlined by an online system, which we found to be simple and user-friendly.

The storage units here are brand new and clean. The workers were very polite and useful during my first visit. I was given a tour and was given clear instructions on how to gain access into the building. Overall this has been a great am easy experience thus far!

The woman at the desk and the woman who took me to my storage facility were so helpful and pleasant. There were cameras everywhere. The location is great and the hours are all I need. The rate was acceptable for all I am receiving. I am very pleased so far with this facility.

Super convenient and very helpful. Very well maintained and clean.

This storage facility is brand new and very clean. They have security cameras and the whole area is under surveillance and just feels very safe. I am storing my boat there in an outside space but have also has an enclosed unit for one of my cars. The Manager is super sweet and very efficient. Would highly recommend this facility for all of your storage needs.

My experience has been incredibly positive at this facility. The manager was pleasant, knowledgeable, and helpful. She even took the time tell my wife and I a little bit about the area as we are new to it. The place is super clean and the price seemed reasonable. We're happy with our storage choice!!

Can't recommend DB self storage enough. The timing of my storage need kept changing and PJ was fantastic to work with. Extremely flexible and communicated everything very clearly. Units seem as secure as possible and were very clean on move-in. Will most certainly use again should the need ever arise again in the future.

Rented a unit today, and PJ was very friendly, thorough and helpful. The unit was clean and easy to access and loved that there are hand trucks and flat beds to help with storage.

convenient location, helpful staff, very nice storage spaces. I would highly recommend Dobys Bridge Self Storage. Nicest storage facility I have encountered.

Highly recommended! PJ was very helpful in getting me set up with my indoor unit. The units are clean and secure. I love that they had free carts available for customer use, made moving much easier and faster.

Renting climate controlled storage space, which is is new and clean. Easy yet secure access to storage unit, and management is very friendly and helpful. Definitely recommend using this location if you are in need of storage space.

The storage facility is awesome. Easy access and tools to load and unload my truck were readily available. The manager was very helpful and friendly. The prices were fair and I would recommend this place to anyone.

Highly recommended! Doug helped me get set up with a storage unit. I came in right before they closed and he was very pleasant and helpful! The place is so nice and clean. They even had carts and other supplies to make the move in even easier. So happy I chose Dobys Bridge storage!

Super clean!!! This was a big deal for us. Well lit and plenty of security cameras Ms PJ was very helpful and got us a great rate and storage location. I highly recommend.

We really like the security that this place offers. Very clean and well maintained.

Great and friendly service And a very nice facility

Very nice people and clean facility. Perfect location. Highly Recommend. And great prices!

Clean, new, provided a lock and very easy to work with getting signed up!

This place is sooooo much better than Public Self Storage! 1.They are clean and units are immaculate 2. Customer service is not only existent but polite and hospitable specially PJ she was so helpful and very effective. 3. Small business feel but very state of the art facility. Im happy to have made the change. thank you Dobys Self Storage! Jaime Medina Charlotte cleaning crew

Great location, clean. Very friendly staff.

Dobys Bridge Self Storage is the cleanest, friendliest and customer service oriented storage faculty I have worked with! They are very efficient and accommodating to what your needs are. I highly recommend their services over any other storage facility the area. Thanks Dobys Bridge Self Storage!

The facility is very clean, the staff very welcoming, and in the best most convenient location.

Great location, new facility, super clean, and they have tons of different storage unit sizes. Highly recommended!

Great experience! Very friendly staff. The manager showed me my unit beforehand. Very clean establishment. Easy access to get your vehicle in to drop off items but great security for all units.

Very Satisfied! PJ was incredibly helpful in providing us the information that we needed and getting us set up with a unit. Units are clean, secure and convenient. Highly recommend!

Very clean facility. Easy access to our unit as well. We are quite satisfied with choosing Dobys Bridge Storage.

Dobys Bridge Self Storage has great rates and the facilities are very clean and secure. PJ is an excellent representative, she got me set up with a unit in 10 minutes, easy and quick. I highly recommend Dobys Bridge for your choice in storage!

My parents rented from this storage area. We were beyond impressed. PJ at the front desk was so helpful and knowledgeable. They provide you hand trucks if you need. The place is brand new and clean. They offer different size lots and very flexible. Strongly recommend this family owned company.

Easy to work with , convenient location, very nice and clean facility. Staff has been good to work with and made sure we were properly trained on how to find and access our rental unit.

Easy to work with, convenient location, nice facilities!

They have been very easy to work with and the facility is very clean. I feel safe being there, and my stuff being there too.

PJ is so kind and caring! She took the time to answer all of our questions! The facility is clean, well lit at night, and easily accessible. We would highly recommend Doby's Bridge Self Storage to anyone looking for an efficient and friendly experience!

The facility is brand new and conveniently located on the Parkway. PJ was very helpful in selecting the appropriate unit size. The rental process was quick and straightforward. The location is safe and secure.

Friendly and helpful staff, nice secure units and reasonably priced. Highly recommend!

If you are looking for a good storage facility this is the one to check out! New facility!! I Loved the size! Climate controlled and VERY clean. Awesome prices and specials! PJ at the front desk is very helpful and kind so go see her!!! Free lock included along with all your packaging and storing needs at a great price in the office! Check it out y’all!

So far so good. Rented an indoor unit for a family last month and they even provided a lock. Clean and well run with plenty of hand carts for your use. Access doors are located throughout for easy access. Great location if your needing to be in Fort Mill, SC area or surrounding communities. 👍

Clean facility. Friendly staff. Highly recommended.

Great experience. Fast, friendly, courteous service. New clean facility with easy access. Definitely recommend going here for your storage needs.

Doby Bridge Self Storage is great! Nice and clean. Everything is brand new and they offer many different storage options. The staff, especially PJ, have been great to work with. I highly recommend them.

Excellent service ! Very accommodating. Thank you for everything!!!

Best self-storage experience ever! Brand new clean facilities, fast, simple money-saving sign up and process.

I would give them 10 stars if they were available. Soooo very friendly, professional, clean and located in the perfect location!! Thank you, Doby's Bridge Self-Storage for giving me peace of mind and superb service!

Conventionally located. Lots of room to maneuver, and great camera surveillance.

Just rented a unit and couldn’t be more pleased with the staff and facility. Thanks much to PJ for all your help and best of luck with your training

The storage facility is so clean, well lit and easy to access. The staff is friendly and accommodating. They also have boxes & packing paper available for purchase which is so convenient. We are happy with our choice to store things at this location.

Super helpful staff, amazing complex and very clean. I would highly recommend this place, as it’s the best storage facility I’ve ever used!!

Wow finally a great storage place very modern clean and the staff is friendly and very helpful to find your needs Jeff the manager is a terrific person if you need a Storage unit Dobys Bridge self storage is the BEST

I’ve had a very good experience with this business. Very impressed with the management and the facility. If you need a storage unit, I highly recommend this one!

I had a wonderful experience. Staff is very professional and courteous.l was very impressed with the facilities. Best decision I ever made. I

Just rented a unit. Couldn't be more pleased with the rental process, cleanliness, and security.

Top notch facility

The team at Dobys Bridge Storage were great! Our move was stressful but they really made it easy and convenient. We now have a spotless garage!