Public Storage Self-Storage Units at 273 E County Line Rd, Hatboro, PA

Big thanks to Ty and Alex for making my move in quick and easy

Ty helped me out. I would recommend this location.

Incredible experience. Ty was friendly, efficient, and very accommodating. Absolutely a great place to store your stuff.

This is a great storage facility. Clean, secure, climate controlled, and Ty is an excellent customer service representative. I would definitely recommend this place. 👌

Ty ..you the man ...don't hesitate to rent at this location Blessings A happy customer

Staff are both friendly and very competent. Location is very clean and modern. Interior access in large building is under cover for inclement weather.

Ty King!!! You are one awesome person. Your very thoughtful and professional at the same time. I'm so very pleased to know you with the Public Storage family in Hat oro Pa.

Ty helped my mother get setup with a storage last week, very informative would recommend this location.

Ty is very helpful. Dealing with elderly family is hard enough, Ty helped me greatly with setting up, moving, and then eventually closing my mother-in-laws storage unit. Much appreciated.

Ty is great . Helped my sister & I navigate and transition to a different sized unit . Eliminated mental gymnastics & questions .

Ty at the County Line Rd Hatboro location went above and beyond my expectations.

Nice clean property all new

Very well maintained. Clean. Undercover area to load and unload your car or truck, so no problem in nasty weather.

Ty at the County Line Rd Hatboro location went above and beyond my expectations. The kiosk at the Marlyland Rd Willow Grove location is horrible! Can never get a hold of anyone. Only giving 5 stars because of Ty!

My rent doubled with no notice

The best service Tye is the best!!!

The place is clean neat and climate control. The Staff is helpful and friendly

He was good, helped me out quickly

Had a great experience opening up my unit, all thanks to Ty! He was super helpful and made the process a breeze.

Wonderfully clean space and the customer service is 5 Star. The young man that helped me was outstanding and very knowledgeable! Go Here!!!

Nice and clean place where I have my Business Equipment and Restaurant Supplies.

I had used Public Storage in another state before moving to PA this summer and was always extremely satisfied. I chose to use PS again for that reason and Ty at the Hatboro location took it “next level.” He was incredibly helpful and accommodating… adjusting move-in details without a hitch. Very professional!

Set up our unit yesterday and the site manager was very helpful and accommodating and made the process easy! Facility is clean and secure.

They hold my stuff well

5 BIG STARS for Traci

The manager Ty is very knowledgeable and helpful, best storage company I ever rented from. 10 stars!!

Ty was great

Ty helped me start my rental unit and was super nice! His pleasant and patient way made the process easy!

Very clean, always easy in and out, and great service too!

A couple of weeks ago I came to this public storage to rent a unit. Let me tell you, it's been a while since I met a front desk customer service rep that was so thorough this young man TY! Knows what is doing. He was professional and helpful. That was my first time ever renting at public storage he definitely made the process easier for me. Ty is a people person he seems to love what he does. There is no doubt that Public Storage made the right choice with Ty. I'll refer anyone I know to this location in need of a storage because of Ty. Thank You Very Much Ty Keep Up The Good Work!😊👍🏾

Nice but expensive

Ty helped me out with getting the best storage space and price… he is awesome

Ty was great! & VERY helpful 😊

Very simple, smooth process. Everything as advertised. Very clean, new facility. Cyani was a joy to work with. Very knowledgeable and helpful.

Ty is very helpful would recommend this location.

The manager, Ty was a great! Articulate communicator, thorough in explaining everything. Place was clean and well-kept.

Very clean 👌

Great place , clean friendly. TY is soon helpful. Above and beyond

Ty has been very professional. Would recommend this location

I helped my aunt rent a unit and Ty, the property manger was very helpful through the process. I would definitely recommend location.

Opened a storage unit online late Friday night online and received an email that the unit was ready. Went there with my 8 year old daughter and lock was on the unit. Tried the office and was locked as well. Drove around the units for 1/2 hour looking for someone. Finally drove up to the gate to get out and the gate would not open. I had to get out of the car go through a gate to the other side and type in my code and run back to the car. I was very concerned being on the other side of the gate with the the office locked during open hours and no one to be found. Called that day to the storage unit to get clarification with at least 2 hours left before closing no answer and left a message, called again the next day multiple times during open hours in the morning with no answer and again left messages, then called customer service and asked to be called within an hour by someone who could help me as I was wasting the weekend. They attempted to contact the office as well as the "regional manager" and left messages for both. After 2 hours I called customer service again and asked for a refund because at this point I did not feel comfortable using them at all. They said I would get a full refund. After that about 30 min later a "regional manager" called me and attempted to blame me for all the issues and poor customer service. I politely said I just want a refund he agreed and I got off the phone. Today is 5 days later and I see I was only refunded half. I called customer service to be informed by them that they are keeping the "admin" fee as well as any days I rented the unit.

Property was very clean and Cyani behind the counter was friendly and helped me with all my questions.

Ty the property manager was so nice and took care of me to get a Storge that fits my needs Walked me around to show me few That available and the size highly recommended

Rented a small unit for overflow storage, and Ty was amazing. So helpful, answered all of our questions and took the time to show us the different storage options. The facility is very clean - we're very happy we opted to use this facility after checking out a coupe of different options in the area. Highly recommend!

Ty is perfectly suited for this job. His customer service skills are top of the line, he is always smiling and treating customers with respect. Definitely someone to keep on your team

I found Ty to be an amazing representative of Public Storage. When I first got there he was sweeping the area, he answered all my questions, he took me around and clearly explained how it all works. For this area, the facility is very clean and extremely secure.

Excellent clean units with super friendly staff. Ty was very helpful finding me my correct size storage unit. Highly recommend!!!

TY helped me open an account and assisted me with a unit. He was exceptionally courteous, helpful and polite. He is a terrific ambassador for your location. Btw. This is My 3rd unit and the staff and facility are all top notch!!

Friendly, Clean and easy to deal with. Great people to work with.

TY was a great informative hello while renting a unit!!! 👌 awesome

Ty helped me through the entire rental process. Very nice manager thank you.

Cyani was very knowledgeable and patient. She answered all my questions and even answered some I had not thought of yet. She was a pleasure to deal with.

Ty was a great help. Thanks again sir.

Ty helped me with the entire move out process. Thanks again!

Todd, the property manager, was super helpful and friendly. Highly recommend.

Ty helped me out very easy process. Thanks again!

Rented a space yesterday! So far, so great! We chose the Hatboro location on County Line Road #76539. Exceptionally clean and well kept. Cyani was a joy to work with! She was friendly, explained everything I needed to know. She is very helpful and an excellent representative of the company! So happy I decided to rent here!

Nice clean facility. Easy access.

Facility is clean and well maintained. Staff is very nice. Cyani, in particular, helped in presenting all options that would help us in our situation and was pleasant and accommodating.

Ty was very professional and great. Very good service.

Ever since I met Ty he has been a great help. Would recommend this location.

Great place

Love this location. Ty is always very helpful and always has a smile on his face. I would recommend.

The property manager Ty was a great help! Would recommend this location.

Spent the last week sorting through a packed unit with my siblings. Great, clean, easy to access facility. An employee named Ty was super kind and helpful to us throughout the week. Highly recommend.

my mom rents a storage unit here and the place was very clean the property manager ty was super helpful. I would definitely recommend

When I agreed to rent my 10'×5' space, I was told that my rent was locked in for one year. Just 9 months later, my rent went up by $11! I am in the process of vacating the unit because I no longer can afford it. Also, employees park so they block the entry keypad, and the restroom often has no paper products. It never has soap. When snow was plowed this past winter, it was piled up at the exit keypad so I had to get out of my car (I am disabled) in the dead if winter to leave the property. I am tall enough to reach the keypad from inside my car, if nothing is in the way.

Drove all the way from Doylestown to get items out of my unit as I have been moving. Got to PS around 430pm on July 4. There was a customer there that told me the gates won't open. He showed me that his number worked, but the gate never lifted. I tried my number and same thing and other customers had the same problem and left. I went to the main office door, locked. Yet the silver door to the right was open because the lock didn't go down so ANYONE could walk in there and steal from those first floor units inside, since it was outside the locked gate. Even if it is a holiday, the gate should still be able to open. I was hoping today to share my experience from being here for 2 months. Including the 2nd elevator in the far building is never operating even on a weekend with a lot of people. I am also in a climate controlled unit and the last time I was there it was so hot I started sweating before I even lifted anything in my unit! I left a voice mail for the manager today, will update if needed.

I had no problem reserving a unit, but there doesn't seem to be any property manager on site anymore. I stopped at the office, but no one was there. Next, I tried to reach someone by phone. I called the office, the manager and Customer Service - I was either put on hold for a very long time or I got a voicemail. I did not receive a call back.

Wish I could give more than 5 stars! I was in a real bind needing a last minute storage locker on a holiday weekend. Other storage facilities in the area were not open due to the holiday (understandable), or did not have the right size storage I need that was indoor and handicapped accessible. Public Storage in Hatboro to the rescue! Exact size I needed, reasonable price for the size, convenient to where I live, easy to find and access. Went in today to sign the contract (it was emailed to me in advance, but I had some questions first). Justin could not have been more helpful, friendly, humorous and understanding regarding my immediate need for storage! Great communication! He contacted me within 15 minutes of my reserving a space via their website. He took the time to make sure I was renting the right size space for my needs, my locker was ground floor totally accessible to the parking area with no steps/elevator/curb, and a huge dolley is available for use right in the entryway. Justin took his time with me answering my concerns, explained the contract and options for everything for payment to optional insurance. He then took the time to walk me to where my locker is located and spent all the time necessary to ensure I knew how to use the lock and key (it can be a bit tricky, and I am notoriously horrible with locks anywhere). He made sure I tested it myself to make sure I knew what I was doing. I felt such a sense of relief to get a locker with Public Storage under the unfortunate circumstances I found myself in on such short notice, and grateful to Justin for his help!

Stopped in briefly to get information and the staff was very helpful! It also looked spotless!

Meet Katherine she was awesome. This world needs more great customer service like her

Staff is very polite and informative. Units are immaculately clean and the prices are great.

Friendly staff, and very clean facility!

Clean facility. Customer service is top notch. Justin & Collin have been wonderful through a stressful process.

Collin was great. Very pleasant and easy to deal with. He explained all of the features and made sure I understood. He took the time to show me the space before we rented it to make sure all of our things would fit. Its gated and you get your own personal code to get in and out. Its clean and well taken care of. Thanks Collin

Staff is very friendly and their service is great. Prices at this location are really good too. Cheapest one I found around. Would recommend.

met with a nice young guy named Colin. he showed us around and made us feel very comfortable. The place was extremely clean. much cleaner than I thought it would be. Colin made us feel very comfortable and made us feel as though our stuff would be safe would definitely recommend

This facility is clean and well-lit. Moving in was a breeze and the staff was super friendly and helpful.

Collin was very friendly and helpful. The place was clean and easily accessible. He made sure we knew where the push carts were, which made moving our stuff easy.

It was a smooth process thanks to the property manager, Colin, and the storage units are brand new which is so nice!

Highly professional staff. New building, well lit with updated security features.

New place, awesome, clean. Collin is stellar!