Public Storage Self-Storage Units at 370 Commerce Blvd, Fairless Hills, PA
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 52/moSmall 5'x5'
$ 52/mo $69Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 63/moSmall 10'x5'
$ 63/mo $83Best Price Label
10'x5'Online only price$ 65/moSmall 10'x5'
$ 65/mo $86Best Price Label1 unit left!
- Climate Controlled
10'x5'Online only price$ 71/moSmall 10'x5'
$ 71/mo $95Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x7'Online only price$ 109/moMedium 10'x7'
$ 109/mo $145Best Price Label
10'x7'Online only price$ 118/moMedium 10'x7'
$ 118/mo $158Best Price Label
- Climate Controlled
10'x10'Online only price$ 127/moMedium 10'x10'
$ 127/mo $169Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 163/moLarge 10'x15'
$ 163/mo $217Best Price Label
- Climate Controlled
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $228Best Price Label
10'x15'Online only price$ 180/moLarge 10'x15'
$ 180/mo $240Best Price Label
- Outside unit
- 24 Hour access
10'x20'Online only price$ 228/moLarge 10'x20'
$ 228/mo $ 228Best Price Label
10'x20'Online only price$ 254/moLarge 10'x20'
$ 254/mo $ 254Best Price Label1 unit left!
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Self-Storage Near Fairless Hills
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Fairless Hills Self Storage Near Lincoln Highway and Interstate 1
Self storage is easy in Fairless Hills with our location near Lincoln Highway, Interstate 1 and Interstate 295.
With easy access after you store to Core Creek Park and Lake Luxembourg, and within an hour drive from Philadelphia, we make it easy to take care of storage so you can spend time focusing on the fun recreation options the area has to offer. Our Fairless Hills location has more than 500 storage units to help you make room for the things that matter. Make some space in those overcrowded closets with our 5 x 5 storage units, or clean out an entire garage with a 5 x 15 storage unit. We know how important your stuff is you to, which is why we offer select indoor climate control storage units and keypad access for peace of mind. If you've been holding off on putting bulky items in storage because of the hassle, we also have outdoor units with drive up access, so you can offload with ease. We also have an onsite packing solutions center.
Once you've cleared some space, you can feel good about hitting the local shopping, like Fairless Hills Towne Center or Oxford Valley Mall. Visit us today to chat with one of our helpful associates to find the best self storage solution for your unique needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 370)
Viktoriya was very helpful and had much patience with me transferring units. Indeed, it was a pleasure working with her.
Viktoriya helped us out and was very helpful and made the process very easy!!
Victoria's great person, she helped me with everything. You should give her raise and more money for it. Thanks.
Viktoriya was very helpful with helping getting my lock cut and very good customer service.
Victoria has been very helpful and informal , helped us switch our storage to a bigger unit and answered any questions we have would recommend .
Viktoriya was wonderful. She is a big asset and you are lucky to have her.
I just store my belongings there that's about it. So far I haven't had a problem with them. Victoria was very helpful and took care of my situation.
today was my second time at this location and Viktoriya was awesome
Viktoriya helped me sign up for a unit, she was super professional and very knowledgeable.
Viktoriya was very helpful and provide me with all the information I needed in order to access the new unit. I will definitely recommend this location.
Viktoriya was Very helpful
Viktoriya went above and beyond to straighten out a problem and got me results.
Excellent service by Victorya at Far Hills PA. She spent considerable time with me and ensured I was able to open my unit. She’s the BEST!
Manager Viktoria was very helpful and accommodating during my move in and quickly addressed my access code issues.
I was in danger of losing my unit to auction when Victoria helped me save the day! She is so sweet and truly understanding and most of all a HUGE asset to your company. She knows her stuff and bends over backwards to help your customers. She deserves a raise and recognition! Thankyou Victoria for all that you do!!
Jess was awesome. Very informative and polite. Thanks Jess!! Victoria was great. Very helpful and looked me out. Thanks again.
No longer a customer service in the building
Vlktoriya is always so helpful with any problem
Viktora was amazing, great customer service, quick an easy!
The building is clean and I have no problem with the workers there but.... I was paying for a 10 by 5 and when I opened it up, it was definitely not 5 feet. I brought a tape measure to be sure before I said anything and it was 10 by 4. That is a fifth (20 percent) of my storage unit was missing. I emailed public storage twice to even just settle on a slightly cheaper rate as i was paying for 10 by 5 and no one ever responded to any emails. I stopped using them and am looking at ther options.
Lovely ladies Jess and Tyasia from Langhorne helped me get all set up for this location. Great places definitely recommend
Victoria was great, helpful, provide good customer service
Facility is clean and easy to use. Vicktoriya was helpful with my storage unit move out on the last day of the month. Made sure my account wasn't charged any extra.
The employee Riley was great
Wonderful service and great rates. Clean and tidy. Well managed. I’ve been looking around for sometime for a public storage to put my seasonal items and accessories. When I came to this location I was met with a smile and very professional service by one of the workers named Riley. Riley helped me accomplish everything I needed and now I can happily say I am comfortable with not only the service but the overall environment where my new storage is at.
Great place, worker at the desk, think his name was Riley, was very helpful and informative.
Voktoriya was very patient and kind. She helped us figure out everything we needed to know and it was a pleasure meeting her today.
Unfortunately the size I rented was a 5 x 10 unit. A few days had passed and I went there to deposit my belongings. Unfortunately the size is actually 4 x 10. I inquired about the units discrepancy. I was told that, "in the contract it was the approximate size of the unit". I said. It is literally 4 foot by 10. I showed her my tape measure. I know what the number 4 looks like. It wasn't 4 foot 8, 4 foot 10. It was 4 foot exactly. I was given a number to call and that was it. Customer service limbo. The unit wasn't even 4 foot and 1/4 inches. It was 4 by 10 exactly. What planet do you have to be on for 4 to be a 5. In that case my ???k is a foot long. Thanks public storage for allowing me to approximate. Next time my girlfriend says anything I'm going to revisit your contract and say it's an approximation. You blatant lying pieces of $#!™
Victoria is the best, appreciate your help.
Viktoriya and Jess are always so helpful. !!
Wonderful experience, came in to upgrade my space and Jess and Lindsay took great care of me and got me a great deal.
Staff was great (Jess) was good, (Lindsey’s) the one who helped us she was great and them beautiful eyes kept me distracted from this heat!
Jess was efficient and friendly! Look forward to seeing her again!
Jess was great! Super friendly and helpful.
Curtis was super helpful and I had a great experience setting up my account. This is my second time using the service and I’m glad to be back. Curtis showed me the unit before hand to make sure it was the appropriate size and asked about about my storage needs to make sure it was the right fit. The place was clean and well lit.
Victoria , jess take a great care!
Jess and Victoria were very friendly and helpful!
Jess and Curtis were amazing helping me get a unit.
Best place to help us out for our moving needs. VIKTORIYA, CURTIS, & JESSICA were very Informative and helpful with us for our storage unit. I highly recommend stopping in and speaking with one of them for your storage needs.
Victoria was very helpful and knowledgeable on the units that she had available and I say this because she was giving me a unit in a storage complex that isn't even hers she right now is doing the job of I assume two people and doing a hell of a job at it I would recommend anyone that asked for storage units to go there
Jess is great help. Highly recommended it.
Excellent VIKTORIYA was very helpful and informative our move was smooth...
I would like people to know that my friend Victoria at the public store is very helpful to all people who go to rent a unit at the Commons Blvd Public Storge.
Ron was great!
Victoria was very helpful when I did the your property she help me out with everything I needed we need more employees like that great people skills
Carol is the BEST, I've rented storage units my whole adult life and met many people and if your looking for a positive, smooth, transaction, and would like it done right the first time CAROL is your girl. When u decide that storing your things will get u through these troubling times and want a good safe location CAROL at FAIRLESS HILLS you'll thank me later when your walking out of the office with a smile on your face and keys in your hand. Thanks for reading.
I stopped by few days ago to check out public storage at Fairless Hills. I really enjoyed working with Victoria, property manager who is very helpful in walking me through all available options so I can find best deal for myself. She is very knowledgeable,friendly and always with smile in her face. Really appreciate your help Viktoria!
The property manager, Carol, is a pleasure! She is very accommodaing and works hard to help you with any issues or questions you may have. Highly recommend the facility
Great staff and easy to work with . Thank you Carol & Viktoriya
Vicktoria was a wonderfu l help. Thank you
Stopped by yesterday. The person named Victoria was very helpful and knowledgeable about the units and helped me to choose the just the right size. Will highly recommend.
The lady carol there is the best she is always helping me out and very friendly to talk to
Great place friendly and good price
Carol was very helpful and polite and joyful I will be back because of her
Carol is incredibly accommodating, knowledgeable and pleasant. Love my visits to this facility!
They had me in total disbelief. The only thing they have going for them is the kindness and understanding of the lady at the front desk
This place is wonderful. The property managers are so helpful, they are very kind and courteous as well as very respectful. Especially Miss Carol. Thank you for everything that you have done to help me this past year that I have been renting with you.
Great staff. Easy access to unit. Prices started off good but increased over the months.
Miss Carol is the absolute best. I enjoy every time I get to say hi to her
Miss Carol was very nice & honest . She explained everything well great detail.
This place is great for anyone looking for a storage unit. Move in process was easy which I did on the computer and they called to confirm everything. I never had an issue getting in or to my storage unit. Weekends are little busy, so I would say maybe more then two carts should be added but I never had that issue getting one. The exit process was also super easy. Carol, in the office, made it so easy for us to close our storage unit. Besides giving great customer service, she went over all the exit protocol with me and explained everything. She definitely knows her stuff and I would recommend going to her to sign up.
Great facility. Thanks Carol!
Carol was very nice and helped me With my rental.
Very clean. Property manager also helpful when needed .
Carol was very helpful with my transfer of units. Excellent service.
Was very easy to get the unit and do everything online, everyone was very helpful with moving out as well.
Clean and convenient. Carol is wonderful, and very helpful. Thanks, Carol!
It's a good place to go with friendly people.
Carol rocks! She is the woman. Customer service galore.I did the happy dance.
Carol was great! Very friendly and Knowledgeable of products and services. Thank you!
Carol is awesome. Very Helpful
Good customer service besides the little hick up at signing in which was caused by the system. Manager there helped me on Labor day weekend Saturday morning. I will recommend this location.
Very nice place. Professional manager. Recommend
Carol was very helpful
Hello, I just wanted to say this is the best Public storage facility around. I work in customer service and therefore am very critical when be assisted. I spoke with a woman named Carol. she was very professional, knowledgeable and accommodating. She listened to me rant about an error that was an oversight on my part and said don't worry I'm going to assist you. That spoke volumes. I would recommend the Fairless Hill location over any other. Thanks Carol. Sincerely Sharon
Carol was a pleasure to work with and will recommend Fairless Hills public storage. So nice to have such a professional efficient and knowledgeable contact person as Carol.
Just had a good experience with Carol at Public Storage in Fairless Hills Pa Very helpful and much appreciated!
Carol is very nice. She helped me with everything . Need more people like her.she is the best.
Property manager Carol helped us find the storage space we needed, answering all questions we had.
Carol was great. Overall great experience
Very professional! Hassle free & convenient. Shoutout to Carol, she’s the bomb! One of the best they have there. I Highly recommend their services
Carol is the best. She takes good care of you.
Kyle was extremely informative and helpful. He answered all of our questions in a very professional manner. It was a wonderful experience and because of Kyle, I rented the storage unit. Thank you!
Carol is awesome. She is always ready and willing to help with questions, etc. the property is well kept. I recommend anyone who needs storage, this is location!!! Thank
Carol is great. And the space is clean.
Absolute delight to rent from this location, the staff is great especially Carol. Any and all needs are dealt with before they even become an issue and the grounds are maintained wonderfully.
Our experience at this public storage was excellent the lady that took care of us was name Michelle she was very nice, friendly, efficient, knew what she was talking about gave us great information I would definitely recommend coming to this public storage Fairless hills and please make sure that Michelle takes care of u
Carol was extremely attentive and helpful
Great storage location. Well kept. Always friendly staff. Thank you Carol!
Carol was knowledgeable efficient helpful and friendly
Carol at the Fairless Hills location is a wonderful employee!! She is informative and quick to get you the help you need! Will go back if I ever need storage room again!
Great place to store your items and fantastic customer service !
I've been trying to call for a month, no one ever answers the phone.
My experience with Public Storage and their service has been all good . I recently moved from one of their other locations to the Fairless Hills facility and the property manager Carol was extremely helpful . She was knowledgeable and could answer my questions and very, very pleasant. She explained everything in detail and took me to my unit the first time and walked me through the entry process in detail. Thank You Carol
My auto pay kept bouncing back so I came in and talk to Carol. She was very nice, looked at my account and help me get everything fixed.
We stopped into the store to inquire about a storage space which we needed within 3 days, and worked with the manager, Carol. She was so sweet and took so much time with us. We toured the facility, looking at the various sized units to determine which would best fit our needs, and while we weren't able to secure a size that would work for us at this time, given the short notice, we would definitely choose this location in the future if the need arose. Carol really personified customer service at its finest!
A fantastic storage place. Clean and functional. Security cameras, and right across the street from the police station. If you ask nicely, they may tell you the secret of the lighthouse.
Carol was amazing, she made my experience great and will def use them again!
Carol was went above and beyond to assist me, she shared her experience, gave my advise for packing. Outstanding service! Thank You!
Carol helps me all the time - appreciate her help using the elevators.
The young lady is very polite and respect. I think her name is Carol.
Seems nice and clean no restroom no trash bins
I talked to a lady today at my public storage she was in non work cloths clothes and cleaning up all the trash from the parking lot I told her it’s the first time I’ve seen anyone doing it she ended up being the manager And told me she comes in before her shift and cleans the parking lot because she feels as if it is her home
Carol was OUTSTANDING in getting me checked in and resolving some minor issues. I can NOT say enough good things about my experience !
Carol was so helpful! We came in looking for boxes for a large Amazon return and she took her time to help us find the perfect size. Received better customer service than we did with Amazon! Highly recommend!
Ms.Carol was amazing... She was the sunlight to my disaster she took the time out to help me with every question n concern I had ...went above and beyond what she needed.. Ms. Carol cares and is willing to go the extra mile.. I will use them bc of her!!! it was an absolute pleasure to work with you . Thank you again Ms.Carol!!! You didn’t have to but you did!!! 🥰🥰
My family has a couple units. Carol helped us out and was friendly and informative. Great experience!
We were in a hurry, to get 4 Extra-large boxes to place each of our 4 diningroom chairs into, for transporting to UPS. Prior to this, we were told that the chairs would be picked up by the UPS driver, therefore, no boxes were needed. Once, we drove to to the facility, we found that UPS did not have any boxes large enough for our chairs to fit into, for a return. I decided to turn into Public Storage on Commerce Blvd., to see if they had any extra-large boxes. We were so happy and really impressed with how professional and knowledgeable Carol, the manager was in helping us! Not only, did she retrieve the(4)boxes that were large enough for each chair to fit into, but, she was friendly, the facility was clean, and COVID-19 safety precautions were in place. Thanks again, Carol, for your patience and assistance.
The manager Carol was helpful and respectful.
Carol was extremely friendly and very helpful! Outstanding customer service!
I enjoyed Carol's professionalism😁😁
Went to public storage today to rent a unit while I am redoing my kitchen. Carole was so helpfully and explained everything in detail. It was a very good expierence.
To all those looking for a good place to store their belongings in difficult times...be it personal items, family related items or both...please know...that everyone i've spoken to at Public Storage - Oxford Valley/Fairless Hills, Pa. since the start of my storing time, have been extremely helpful & knowledgeable in answering any questions i have had...like Carol, the new store manager. Everyone that has worked there, surprisingly, have gone out of their way to help...making a stressful/difficult time in life (or not) a lot easier to handle. So if you need a place to store your things...be confident in knowing that Public Storage, in Oxford Valley/Fairless Hills, Pa, is the place you want without second quessing.
Our family has had up to 2 storage units at this location for about 4 years. They have a very clean facility, great security, carts available and friendly service. (Shout out to Carol, thank you!!) We highly recommend this storage facility.
Tracy is so wonderful go see Tracy!!!
store # 08129...great place very friendly staff.Carol Mayo was very helpful and informative about pricing of boxes and accessories. she was able to answers all my questions and provide friendly suggestions.
I spoke with Carol Mayo on this past Sunday. She gave me prices for boxes and bubble wrap. It was a pleasure speaking with her.
I did an eRental for Public Storage Oxford Valley in Fairless Hills. The Property Manager, Tracy was pleasant and very willing to help. My gate code was emailed to me but it didn’t work, but Tracy was able to help me. The unit was well lit and clean, and the property overall was clean and bright. The price was right for the space. Thanks Tracy
Staff was very friendly and helpful!! Ask for Carol and Tracy, they will help you with all of your needs!!
I went with my aunt to this public storage location in Oxford valley as I’ve been assisting her in moving, Melanie was very helpful there with my aunts storage rental. The location was also very clean. I was pleased with my experience
Tracy is great she helped me with my storage problem
Melanie was very attentive when I entered the facility. She was very friendly and answered all my questions to help me decide on the right unit. Her customer service skills were excellent.
Tracy was AMAZING!! Highly recommend!
Very helpful and polite and overall excellent service 😀 👍
I came in there today, and Julia was very helpful about answering my questions about renting a storage unit in the future.
Tracy was a great help answering all my questions setting up my unit.
Be sure to ask for Tracy! Her customer service is the best and she will do whatever she can to accommodate your needs. I recently had an issue regarding billing and my move out day and she made it happen! Great place to rent storage space and great manager!
Tracy turned a bad situation to a good one thanks !!!!Tracy is the best !!!!!
I needed to switch units because of condensation and Tracy was more than helpful. She was polite and got me the new unit without delay. I would definetly recommend coming here to anyone that asks....ask for tracy!
I looked around at a few storage places and when I got to this one I was greeted by Tracy the manager and she was so helpful. I will definitely recommend public storage to all my family and friends.
The staff is wonderful! I got a nice clean unit and the paperwork was quick an easy! Highly recommend!
Great service. Would definitely recommend to friends and family.
I have had a great experience with this location. Jessica has been great when it comes to customer service.
Great place. Wonderful help from Jess at the front desk
Jessica was a big help in getting me a unit, I can't thank her enough.
Quick and affordable. Jess was nice and helpful. 5 stars
Jess at public storage...is a very polite person ..she goes beyond her job of duties for her customers. She puts a smile on your face. Thanks Jessica for going the extra mile🤩
We just rented a space here. Jessica is the property manager. She was very knowledgeable, polite, and cheerful. She has a very positive and upbeat attitude. She thoroughly explained everything. Took us to the unit. Very clean - hallways, elevator and unit. We are very pleased to be storing our items here. Wish everyone was as easy and pleasant to deal with!!
Highly recommend! Manager Jessica is great! I'd been searching for storage units online....found Public Storage and reserved a suitable unit size. I was impressed that Jessica contacted me in a timely fashion regarding availability and what they have to offer during my onsite visit. Very professional, friendly and explanatory with the process, pricing and security. The location is clean, secure and well maintained. I highly recommend Public Storage for your self-storage needs.
Great Staff and clean property all you can ask for
Complete ripoff. Gave them a credit card to charge for monthly rental. They didn't auto charge as discussed and the charged late fees of over $70.00. They are scammers, use someone else.
My fiance past away on 1/17/20 so it's a very rough time to be going through. I made my reservation online and Tracy from the langhorne location called me back and was very helpful getting my rental started. then she told me about a location that was a lot closer to my home so she transferred my info to the Fairless hills location, Jess the manager there was very friendly and made the whole process quick and easy. I highly recommend talking to Tracy at the langhorne location or Jess at the Fairless hills location between the two of them made my rough time alot easier.
Jess was very helpful and very pleasant.
Probably the best customer service I have had in a long time. The employee Jess showed us a bunch of different units and what they looked at. Also she was very knowledgeable on everything.
Jess deserves all the credit!! Professional, detailed, and great price!!!! Thank you!!
Jessica was very nice and helpful. Place is great, thanks Jessica!
Great customer service and very helpful and great prices
The people there are very nice but they're kind of expensive. I was willing to pay it because I felt safer there than the u-haul storage up the street.
This was the nicest place with the nicest people. I appreciate Jessica treating me so well during my move in as well as my move out. I'll be back if I ever need again. Best storage experience I've ever had. Thanks again.
Jessica was a joy to work with and made my experience very easy. I would definitely recommend to anyone in need of storage.
Jessica did a wonderful job Get in me and a storage &c were very nice and courtesy
Lots of space
Clean. Friendly staff.
I have had my storage for quite some time, am satisfied with the service there, sometimes carts are at a shortage so occasionally I have to go complete other chores and swing back around, today when I arrived there were 4 available carts 💥👏🏾👏🏾👏🏾👏🏾
The only reason this place doesn't get a 2 is because of the employees, they are great. The facility is so so bordering on poor. Its only controlled access for interior units. Like I said 5 for employees 2 for facility
I visited this location yesterday and must say I am very pleased with not only the location but also the customer service I received from the property manager Jess. She was very helpful and pleasant to work with. I definitely recommend this place to anyone in need of storage!
I came back to public storage for a unit And Jess helped me... She was extremly helpful....informative and very friendly.... She has a good overall attitude and definitely knows her job... Thanks Jess.....Lisa A
Jess has been extremely helpful!
Jess had a wonderful personality. She was explained the process and showed me unit that I reserved to make sure it would work for me. I would so recommend go here for your storage needs. Make sure to see Jess!!!
Great service, convenient and friendly service,even very knowledgeable
Ciara - 5 Stars
Awesome customer service and clean property.... Jess was awesome
Great customer service by Jessica. Very helpful and friendly!
Jessica the agent was very informative, coordial, and I felt the information was what I needed to hear.
Jess was Very Professional , and Fast !
This place is terrible. My storage unit was on the second floor and the elevator was usually out of order. Trying to reach anyone from management is almost impossible. It's also over priced. If I could give 0 stars I would.
Jess is the best! Very helpful, upbeat, and keeps a very clean property! Would definitely recommend!
Went to get a space and dealt with Jess. She really knows her stuff. This is a great place with a wonderful and friendly manager.
JESSICA!!! It was very hot and very late in the day when I arrived to move my belongings in when I discovered there was an issue with my space. It was 5:59pm and Jessica had her keys in the door; by all rights should have been on her way home for the weekend... but, NO! She turned those keys in the opposite direction, opened the door for me and stayed behind to help me. It wasn't an easy affair, either: she had to show me multiple spaces before we landed on the right one, and she made several calls to make sure I got the right space for the right price. AND she was SUPER-pleasant through the entire process! THANK YOU, JESSICA! Also, a shout out to Jazmyn (sp?)! She helped me the first time around. It was her first day at that facility, but she was a real trooper about showing several spaces to a picky character like me. I HIGHLY recommend this facility for your storage needs! The service here is top notch, and the people are extremely helpful, not to mention really nice!
Thank you Jessica! You were always very helpful and professional. I loved the fantastic support you provided during my stay (storage).
Jess is amazing! Everything I needed and very clean, friendly place.
Do u have 24 hr access into gate
Great facility! Very accommodating and clean. Our assistant Tyra was especially helpful in guiding us through what was a storage complication that otherwise would have deterred us from securing storage space at this location. She took the time and energy that sensibly resolved the problem. In other words, she saved the day! Thank you very much.
I went into this facility to rent a unit about a month ago and can honestly say this place is one of the best around. Not only was it very clean but Jessica the manager was so nice and helpful. She went above and beyond to be sure I got exactly what I needed and was just so welcoming.I recommend anyone looking for a safe space to store their things to go see Jessica 🙂
I reserved a storage unit online and I received a call from Jess to set up an appointment. She was very accommodating and the process went smoothly. The unit was clean and well kept. I would recommend this facility to anyone looking for a storage unit.
Jess was very fast and efficient and got my dad a unit very quickly and she was very nice!
Thank you Jessica for all of your help! Excellent customer service and nice facilities.
Jess was very helpful and she had me in and out in minutes. The facility was very clean and Jess was very easy to talk to .
Incredibly disappointed in customer service, honesty, pricing and transparency. I never write negative reviews but feel it is important to write this one because people should think twice before using this facility. The original price we were promised (in writing) suddenly almost doubled upon receiving the bill. Then we were told 5 months later there was going to be a rate increase. So the bill DID double essentially. They don't pro-rate space for less than a month which is frustrating however I was (surprisingly) made aware of this policy. I decided to pay for the extra month even though we only needed the unit for an additional 3 days. Made it clear we would no longer need unit after this month. Just received a bill for NEXT month. Beyond disappointed. Can't get anyone on the phone. Have called many too many times over the past few months. I shouldn't have to take this much time to keep track of a storage unit.
The staff is extremely friendly, courteous, professional and knowledgeable. We got an amazing deal on our unit. The facility is spotless and easy to access for tenants while remaining completely safe and secure. I love the features! For example you’re given an access code to your floor only so know not just anyone is running around anywhere they please. Excellent place! Would absolutely recommend Jessica and her team!
Jess was extremely helpful on every detail of our move-in process.
Jess was polite and so helpful
Jessica was very helpful with renting my unit. I walked in 5:58 and she stayed late to help me get set up. I prefer renting with this location over others in the area.
Jess was super helpful and made my move effortless. Great customer service!
Jessica is outstanding! Terrific service!
Came to rent a unit the other day and Jess was very kind and helpful. The place is very clean and secure I would reccomend to others.
great facility with clean units and pleasant knowledgeable staff.
My mom rents here, nice facility and they provide carts which is extremely helpful!
I needed to get another space as I had more stuff then I thought so came into the office and was greeted by a sweet young lady named Jessica. While I am going through some very tough times and this is difficult she was able to help me get the right size space, all with a smile and offered kind words of encouragement. Thank you Jessica and public storage for being there in my time of need.
On the course of my journey to selecting a storage unit, I had the pleasure of being assisted by two employees. The first was Justin, a true professional who is excellent at what he does. He was polite and informative, and even able to anticipate my needs - such as explaining, climate control options, lock options, and storage unit insurance. With his advice, I feel confident that was able to make informed decision about what location to use and how to store and protect my belongings. The second employee was Reid. He was exactly the kind of man I would hope to encounter when going to rent a storage unit for the first time. He knew exactly where everything way, explained when and how I could access my unit, and helped me get in and out promptly. All in all, I have had a pleasant experience with Public Storage so far.
Climate controlled? Climate not controlled, severe moisture problem in downstairs units. They said, condensation becausebof hot weather . Nice place if you're interested in mold growth. Says climate controlled, it's not. I moved from Public Storage on RT 1 due to moisture, to point of pooling, in the building causing severe mold growth and moisture damage on storage contents (puddles in unit and hallway). Check your contents after the severe hot weather. You may have mold too.
Everything went really smoothly and Tyra was very helpful in getting me all set up with my unit and showing me around. Great Experience.
Tyra is very sweet and caring thank you so much for storage unit
I stopped in the other day to get some boxes and Jessica was a huge help! She was friendly, knowledgable about the products, and offered good suggestions. I really appreciated her help!
The girls were super friendly and extremely helpful!
Tyra has always been outstanding when it comes to communication, work ethic, and customer service. She is very reliable and always has a positive attitude.
Tyra was super helpful and I felt like she actually cared about me and I felt confident with her and the facility. The space I rented was for the 1st floor and not climate controled- they were full but I got a 3rd floor unit that was climate controlled for the same price on the winter special. Very happy with my experience!!
Tyra and Justin were both easy to work with and knowledgeable. They were able to provide me a choice of two units that were much less expensive than what I was paying at a competitor. I was able to complete the paperwork and lease transaction within 20 minutes.
Tyra and Jessica were the best. Tyra held my unit and made sure I had the reservation even though the computer was down and she was off the next day. Jessica picked up right where Tyra left off and completed the reservation. Great team!
Jessica was a wonderful help, very courteous and professional. I came in to look at various size units and was very pleased overall .Great prices and clean facility. I look forward to renting my unit here.
Jessica was more than helpful during my visit to rent a storage unit. Knowledgeable, courteous, and made the entire process quick and painless.
Do you have a free first month special?
Justin was AWESOME! - Great personality and most helpful. Thanks Brother
My daughter and I moved back from Virginia and I needed to get a storage unit asap. Justin was very knowledgeable,patient and friendly. He walked me through everything and was crystal clear on the policies and procedures. I highly recommend going to see Justin at Public Storage. Their facility is clean and safe and very affordable!
Wanted to share the wonderful experience I had with Tyra at Public Storage in Fairless Hills location.. Tyra went above and beyond to help me straighten out my storage unit billing issues. She was extremely thoughtful and informative, it was a stressful situation for me until I spoke with Tyra, she simplified the issues I had with quick resolve. Again thank you Tyra for your kind, courteous, professionalism.. I wish I could add 5 extra stars because she definitely deserves 10Stars
Very friendly helpful staff
Justin was the man... he was very professional, polite, and knowledgeable. I was very pleased with my experience. I'd use Public Storage anytime to store my personal belongings.
Wonderful service from the lovely ladies Kadedra and Amy were amazing. Thank you for all your help girls.
Tyra has has gone above and beyond with patience and a smile each time I had questions which she would do her best to accommodate my needs for the right price and size unit I need for my items and actually take me on a tour to show me the different size units. The premises are kept neat and clean.
GREAT SERVICE! I recently rented a unit & Tyra was very pleasant to work with and very informative. I had a million and three questions but she answered all of them and had a lot of patience with me. I’ll recommend this location to everyone!
When I needed a place to store my things after I lost my house I shopped around, finally deciding to go with these guys. Let me tell ya you wont be disappointed prices reasonable, and customer service is A1 they also reassured me that my things would be safe. I met with Tyra and she helped me all the way, till thee end. This company is superb!!!!!!!
I appreciate the customer service here.
What a great place to store my stuff. The staff there is great especially the employee Tyra. She was super nice and helpful.
Tyra was very knowledgeable and was very eager to sign me up on a public storage unit. Not only was I able to rent a unit, I was able to leave this facility with a smile on my face.
Awesome service. I just rented a storage unit today and Melanie explained everything perfectly. The facility is neat and clean and the online price was good as well. Update June 2018:. Just rented another unit and Amy was very kind, professional, and knowledgeable about the units.
My experience was great that was a great help and fun and friendly
Great costumer service, amazing staff always helps out.
Everywhere I go I look for customer service. The only reason I am writing this review is do to the fact that the customer service was top Notch! The place also felt secure and clean. That is always a bonus in my eyes. They will always have a customer in me.
Was out "storage shopping" and was pleased with the customer service and prices.
My mom stores here. Great facility and friendly staff.
Tyra was very helpful and knowledgeable. Would always recommed this location.
I work for a company that stores here at this location . The manager tyra is always a delight to talk to when I come in. alway nice and helpful
Had the pleasure of getting help from jay at the Fairless Hills location, such a great guy with wonderful manners and he explained everything about my rental agreement with me so vividly and I would recommend anyone to store hear at this specific location !!!!
Tyra was very helpful and knowledgeable when it came to upgrading to a lager unit.
Came in about inquires regarding prices and sizes, manager at this store was very helpful and knowledgeable. Won’t be storing until a couple week when it’s time for me to move. But good to know i could make a reservation to hold for me!
The elevators don't work properly and our movers were trapped on the second floor. They have a serious issue with timing out . We truly wish we choose a different location. Also, when you are looking pricing keeps changing. I've dealt with public storage and just think it's the management at this location. If a public storage employee from another location had not stopped by, our move in would have been completely derailed.
Tyra I appreciate everything you have done
So I met Tyra💘 today while I rented my unit. This girl is incredibly awesome and stayed a half hour later to help me get my unit. Not to say I was told on the phone my total would be $26 even. So I brought 30 total with no credit cards on me at all. The total ended up being 36 with insurance. Some how she worked her skills and knowledge to make the original amount work. She is absolutely the sweetest girl and smiled the whole time. She's the kinda girl every company needs. Tyra I hope public storage takes notice to this and promotes you to a position to in marketing or somewheres in the corporate office where you belong.
When I had a problem with the passcode for the elevator wasn't working, Erica was very helpful and "owned" the problem and corrected the issue...Always great to come in and see her working because its just great continuity to not have to go through acct details with someone new....Great asset and representative of the company!!!
Talked with Erica she was most helpful and a pleasure to talk too .
Prompt, polite and organized! The lease signing process was easy and thorough. They offer everything you could need for moving and storage.
Great service! Storage unit is very clean. This particular Public Storage location is very courteous and professional. They worked with me to supply exactly what I needed to store away my belongings! Justin was great and very informative. I look forward to doing business here as well as recommending to my friends and family!
They do not maintain the property
Tracy the manager is absolutely awesome I came in looking for a unit and she answered all my questions and even let me know what I needed to pack my home up. I'm moving in September and I will definitely come rent a space from her!!!
Jaileen was awesome helping my family get a storage unit while waiting to close on our house. She was very professional and receptive to our needs and concerns and made the whole moving situation that much easier for us.
Very nice place. Staff is nice and helpful. The building itself needs upgrades. They don't fix much.
Great staff. Tracy was a pleasure to work with and outstanding customer service
Thank you Tracy for your help and grad A customer service I really appreciate it. 👍👍👍
Jaileen is very helpful everytime I come into the office,she helps me with every question I have. Very nice girl!
They are very nice here. Jaileen was the staff member that helped me today. She was very nice, polite, helpful, and answered all the questions I had. Really, they made it very easy to get set-up here.
Excellent service and seamless process!
Tracy was very friendly and knowledgeable, explained everything about the facility, and answered all my questions. This is a very clean storage place and I believe my belongings will be safe here. Thanks, Tracy 👌
Great staff, very clean. Love it's across from the police station. Makes me feel like my items are even safer.
I had went into public storage to get some information and pricing and had a great experience. The manager Tracy was very informative and friendly. I would most certainly recommend this location!
Great service, prompt, efficient. Thanks Michelle.
Michelle is excellent
Michelle was a great help today..Great customer service!!!!
Michelle provided me awesome service and assistance in my search for affordable storage facilities.
I had a great expierence with michelle at public storage. Great price.
I came in to by packing supplies and Michelle was such a huge help! She made my experience anazing, I would recommend her to anyone. Such a great personality!
This place is awesome! Michelle is such an amazing person and I was so grateful to have her help me today. I would recommend this to anybody!!!!!!
Michelle is the bomb!! She was very acommodating and made us feel like appreciated customers. She explained everything and offered us cartons and other supplies as needed. Thanks so much!!
Michelle was fantastic and was a great help she made the whole process easy and understandable definitely recommend her and public storage to my friends and family
Michelle was GREAT...💘 LOVE DOING BUSINESS WITH HER.
Michelle is an awesome person
Michelle was a awesome and she helped us out 100%
Excellent Service by Michelle, she was kind, and respectful and provided excellent customer service even after leaving and returning with compared prices from competition.
Getting a storage space was easy. I recommend Public Storage. Michelle was kind and informative.
Michelle was a great help at the store.
Michelle was such a big help and explained the terms thoroughly and with a smile. She has a very pleasant demeanor and we definitely recommend this location!
Michelle was great, Awesome Customer Service. Everything is clean and looks great! So happy I picked Public Storage!
Michelle was very detailed and helpful with the process. Excellent customer service.
Mel was very helpful
Melanie was awesome , when I had a bad experience at your other Public Storage in Langhorne , she helped me tremendously. You need more like her..Melanie Rocks!!
Wanted to say Melanie goes about and beyond with best customer service.
Great staff, super helpful with getting a unit reserve for a move from Colorado. Made everything stress free and easy. Facility and units are well lit, clean and secure.
Fast friendly service. Melanie helped me to make sure that I was getting the right size unit for my needs.
Nice experience Very Helpful
Mel at public storage was very helpful and informative, it takes the stress out of moving well done
Mel is awesome
Very helpful and filled me in on everything from the Manger Tim
Tim was very helpful during my time of need. He made sure that I was happy and understood everything about renting my unit.
Melanie made the whole process extremely easy. It ead a pleasure dealing with her. She is a definite asset to Public Storage.
public storage is the best storage place that I have had the pleasure of going to they are reasonable great service and very pleasant customer service. I can't think of anywhere else I would put my things.
Michelle was very helpful and knowledgeable in assisting me in getting my first unit
Crystal is absolutely amazing. She explained everything thoroughly and helped me with all my needs. Services with a smile! She is an asset to the company.
Michelle was very helpful, courteous and knowledgeable!
Michelle was very helpful and very professional
Great Service from Crystal and a nice easy access to a clean unit.
Great experience... Mel was a great help
Melanie is an asset with her pleasant customer service abilities. Thank You.
Melanie was awesome! Answered all our questions, very polite and friendly. A pleasure doing business with!
Melanie asked me to make sure I do my review always helpful and I like crystal too.
Crystal was amazing. She called me with in five minutes of reserving my unit online. She was very friendly and thorough with explaining procedures and storage!
Great service!! I was very nervous to come in and make this move, but Michelle and Crystal are super nice and very helpful. They definitely helped make my moving experience go more smoothly. I left with a smile :-) I will be sure to let others know how helpful and friendly the staff at Public Storage are!
Excellent freindly and answers questions. Thanks
Ashley was very helpful in obtaining pertinent information. We appreciate her information and assistance with our situation. Thank you.
Public Storage is an awesome place for all your storage needs and supplies. Chelsea was very helpful in choosing my unit size and setting up my reservation. The new manager Crystal was there the day of move in and was very helpful. I would definitely recommend this place to anyone. It is very well lit, climate controlled, and secure.
Awesome experience with Jenna, very helpful & kind.
Jenelle was amazing come here and rent!!!!!!!
Nice people really helpful great prices.
Jenelle & Jenna were great and very helpful.
Service is outstanding!!!
Jenelle - great service!!
Janelle was very helpful and went out of her way to help me pick the right storage unit. Exceptional customer service! Thank you.
Mellon eyes was very helpful .
I had a wonderful experience with pubic storage and I would definitely go with public storage again, and I would recommend others to the company as well. Melanie was wonderful at the commerce blvd. Location.
I had a wonderful and pleasant time staying here. Jenelle was very nice and hospitable.
Melanie, Was very Quick to take care of all my Needs and Explained the process of the Storage system . Thank you for your Services !
Eric and Melanie are great always helpful
Was great frim melanie
Melanie was extremely helpful. Highly recommended. Great customer service.
the service has been grate Melanie assisted me and answered all questions I had
Excellent storage facilities with climate controlled units available . Priced very competitively. Super nice management !
Melanie was very helpful, personable, and professional! She patiently assisted me with multiple options for my needs!
Clean facility, wonderful staff, Melanie was very friendly and awesome to work with
Great experience so far. We reserved our unit online and spoke with the managers to confirm. Melanie in the office helped me get all of the paperwork straightened out the day before our move. It turned out that we didn't reserve a big enough unit and Melanie was able to advise me on what size I needed. She was 100% right. We packed our unit to the top! Moving in was seamless and I doubt the overall experience will be any different. Melanie is knowledgeable, friendly and professional - really great to deal with (especially during a hectic cross-state move)!
Excellent cooperation when we moved to a smaller unit. Melanie was so helpful. Have been using this location for awhile now and have never had a problem.
Melanie was very pleasant to work with, got us in and out very quickly!
ERIC AND Melanie were great and very helpful
This is a lovely site; however, I have not used the storage facility at this time. I went to an electronics recycle day in Langhorne & became lost on the return journey. I pulled into this Public Storage because it was easy to enter & leave. The woman in charge, Melanie, was lovely & gave me excellent directions to get back to my home grounds. She was very kind to a lost, GPS-less, non-customer. Doubtless this attitude spills over onto those who use the storage facilities as well.
Had a great experienced here. I was running mate and called ahead and Melanie stayed to help me with my unit. Great customer service!
Excellent and courteous staff. Very helpful. Storage areas always clean and we'll lit. Great location!!
Great service, clean facility....
I was very pleased with the service I received today by Brandon.I used the online registration and gave him all my info.The office opened at 9:30 and I received my conformation call at 9:45. When I arrived at the store he was prompted to shake my hand and give me his name. He then went right in explaining what I need to know to rent my space.He then took me to my space I selected , I realized it was to small for my needs, so he showed me the larger size . We finished off the paper work and I happily on my way. Good Job
Mel and Eric were really helpful and attentive to our situation their customer service is incredible
Eric and Brandon are by far the best managers I have met. I would highly recommend storing and speaking with them. So glad to see Melanie is back, she was always helpful, friendly and all around great girl.
My experience here was awesome! I've just recently moved and found the google card that Melanie had given to me. She went above and beyond to help me with what I needed. I would recommend anyone to go and speak with Melanie, she was truly great with a huge smile!
Friendly customer service and very knowledgeable. Very quick check-in. Highly recommended. Ask for Brandon.
Good customer service.
Friendly staff , great area , well secure
So far so good. The online reservation and in-person delivery went smoothly. The hasp on the storage unit was corroded and not sliding over to lock, but they fixed it the same day.
Friendly staff. Rental was quick and easy!
Excellent and sweet representative *
Clean property friendly staff would recommend
Place is great clean well lit and units are really nice
Friendly and helpful staff...very accurate and kind
this place is great. good service...good facilities. wouldn't want to b anywhete else!
Great service clean facility and friendly staff. Definitely would recommend
Excellent...great place for storage...friendly staff.
Sharlyne was very fast and helpful!!!! And courdeous. Great service.
I started storing items at this location since October 2013 to prepare for a move. Melanie and Eric helped me when I arrived and walked me through everything. The facility is clean, organized and quite affordable. They have carts for you to use while loading in. This is my first time using Public Storage and it has been a great experience so far.