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Address

11395 Brookpark Road
Parma, OH 44130

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

216-706-9715

216-706-9715

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

216-706-9715

216-706-9715

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 51/mo
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    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 51/mo $68
    Online only price
    50% off first month rent

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    5'x10'
    Online only price
    $ 66/mo
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    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 66/mo $88
    Online only price
    50% off first month rent

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    7.5'x10'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 93/mo $123
    Online only price
    50% off first month rent

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    10'x10'
    Online only price
    $ 112/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 112/mo $150
    Online only price
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    Limited availability

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    10'x15'
    Online only price
    $ 150/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 150/mo $200
    Online only price
    50% off first month rent

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    10'x20'
    Online only price
    $ 168/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 168/mo $224
    Online only price
    Hurry!
    Limited availability

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Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Parma Storage Units Near Route 17 and I-480

Parma storage units are available near Route 17 and I-480. This location is also convenient to the Cleveland Hopkins International Airport.
If you just flew in and are new to the area, our 10x20 storage units can let you stash items that don't everyday. Take the stress out of moving with room for five rooms worth of boxes, furniture, and even appliances. Before you know it, you'll feel right at home.
Nature lovers will appreciate our 5x10 storage units to store boating gear, fishing rods, bicycles, and camping gear. With Cuyahoga Valley National Park just down the road, you can enjoy the great outdoors without cluttering up your garage.
Cleveland commuters can keep their car trunks clean with a 5x5 storage unit, ideal for tools, sports equipment, and exercise gear. 5x5 storage units are also great for seasonal items like holiday decor, and hobbies including arts and crafts supplies.
This location gives you a community feel with quick access to city amenities, including the Cleveland Metropark Zoo, the Cleveland Museum of Art, and Edgewater Park on the banks of Lake Eerie.
Book a contactless move-in to an indoor storage unit or an outdoor storage unit at this location through our eRental program and say hello to the modern age of self-storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 326)

September 12, 2023
Google Public Storage Jason Topliff
Great friendly staff.
September 10, 2023
Google Public Storage sania’s reality
Christina was an amazing help!!👍🏽
September 10, 2023
Google Public Storage Jamari the 4oreigner
Christina so great
September 10, 2023
Google Public Storage Tieon ._
Thanks Christina
September 5, 2023
Google Public Storage Alexa Torres
Ariana took me to see the units. She was really specific with all the instructions and deals. Very kind. A+
September 1, 2023
Google Public Storage Jimmy
Christina is hands down the best. Saved me money. Great walk through. Highly recommend
August 27, 2023
Google Public Storage Karen Secrist
August 26, 2023
Google Public Storage Amy Kathleen
Gate was stuck open for over 2 hours yet when we went to leave it was closed and the woman had to come out to push it open because we were "too close to the sensor".
August 8, 2023
Google Public Storage Alexandra Ciammaichella
Sign up was easy. Access is easier. A fair price for the convenience for sure.
August 1, 2023
Google Public Storage Wedding Singer
How did theft happen to multiple units mid July? If you can’t have security or safety, why bother?
July 2, 2023
Google Public Storage Christopher Temperly
Great experience and customer service. The facility is clean and easy to use. Plus the manager Christina is helpful and kind.
July 1, 2023
Google Public Storage Peter Schicker
Christina did an amazing jon
June 29, 2023
Google Public Storage Bonnie Potter
I've been a client for about 7 years and have found the Public Storage units convenient to access, the personnel are knowledgeable and professional. No appreciation for long time tennant storage... no senior discount!
June 21, 2023
Google Public Storage Eric
June 8, 2023
Google Public Storage Tracy Papso
Good people better then the rest
June 5, 2023
Google Public Storage terry childs
If you need storage good and affordable.
June 1, 2023
Google Public Storage De'Angelo Stephenson (Delo)
I got an amazing deal on my storage unit and had it for 6months with no worries.i ended up getting keys to my new place on the first so technically i stilled owed that months storage fee. However christina gave me a call back within the hour and told me she had good news for me! She ended getting my monthly fee waived so i didn't have to pay anything. From my personal experience I highly recommend renting out at this storage unit
May 26, 2023
Google Public Storage Thomas Kassai
Christina is best, help me so much with my unit! Great experience.
May 23, 2023
Google Public Storage Frances
Clean, and convenient! Any issue I ran into staff assisted.
May 2, 2023
Google Public Storage Laura Sherman
While at this location I have had the pleasure of speaking with a very informative, caring and kind employee, Christine. She is very respectful, very knowledgeable, informative, extremely hard working, and most most importantly caring and kind to customers and her employers. She takes customer complaints very serious and tries her best to help with any problems as soon as possible if/when they arise. Thank you so very much for everything you do and being you. Please don't ever change. God Bless You and Your Employers 😇🙏💗
April 29, 2023
Google Public Storage Ross Desimone
Christina was friendly and very helpful in getting us into a storage unit.
March 27, 2023
Google Public Storage Oriana Cartland
DO NOT use this storage facility! I repeat DO NOT! Went up to get a mattress out of a unit yesterday only to find my unit with a new lock on it. When Christina the property manager was asked about it she said she had no idea how this could have happened and that "it's not her job to look after all the units". I contacted police and was given permission to cut lock off. Upon cutting lock off found storage unit completely emptied. I have been told there are no cameras again by property manager Christine. Police reports have been filed
February 28, 2023
Google Public Storage Brian Butts
Christina was great to deal with. She answered every question I had and was very nice to talk with. After dealing with them for a few months I retract my rating. They are not a good company to deal with.
February 25, 2023
Google Public Storage Sam Byler (B)
Great staff and clean
February 17, 2023
Google Public Storage E. Rivera
I have had a great experience with Public Storage on Brookpark Rd! I came in as a walk-in to rent a storage unit, and I was quite unprepared however Christina helped me right out. She explained what my best option for a storage room was and offered me great deals on them as well. I ended up getting a 10*15 storage unit for $1 for the first month plus the insurance and other fees in total approx $52. It was so easy, cheap, and fast! Definitely not as stressful as I anticipated, thankfully! Thanks Christina for being awesome! I even had to call her to ask more questions about the unit itself and she was super helpful once again! I’m happy to have my things here while I move!
January 30, 2023
Google Public Storage Marcel123shaw 2
Very very help an understanding
December 14, 2022
Google Public Storage Joseph Fowler
December 5, 2022
Google Public Storage rafael aquino
Dawn is awesome she helped me with all my questions. And is a great addition to public storage.
November 15, 2022
Google Public Storage SelfMadeCris
I just bought a storage unit with christina she was an amazing person to talk too christina was also very helpful with getting the unit and explaining the deal and questions i had and also was very cheerful .
November 10, 2022
Google Public Storage Richard Bender
November 5, 2022
Google Public Storage Josetta Almeida
Christina was very kind and nice, with a good personality.. Thank you so much for being YOU…. A Job well done!!!
November 5, 2022
Google Public Storage Christopher Jurina
One of the easiest and most convenient storage units I have ever had. And cheapest.
October 24, 2022
Google Public Storage Ed Loukas
I I absolutely love dealing with this company if only all customer service Representatives could be as patient and well informed as the csr's for Public Storage on Brookpark Road I have now dealt with two different ladies one was Christina and the other was Dawn both provided exemplary customer service that went above and beyond the standards of their position always willing to help. Other companies should take note as they are model csr's and are both without question assets to the Public Storage brand as a whole!! thank you once again
October 19, 2022
Google Public Storage jackie oliver
Best customer service around the csr that helped me went above and beyond. I had a billing issue after my auto pay declined because of an identity theft problem with my credit card company. No fault of public storage. Unfortunately I have a terrible memory, but I do believe the csr's name was Christina. She helped me through the next couple steps necessary to move forward. She made my bad day a little better with her polite and patient nature. She is truly an asset to Public Storage. Thanks Jackie and Edward Proper T Care LLC
October 10, 2022
Google Public Storage Leah Haslage
Clean and safe storage facility, and Christina has been fantastic to work with!
October 10, 2022
Google Public Storage Natalie H
We recently moved to the area and were checking out different storage places to store our home goods while getting to know the area and shopping for a house. The customer service we received made us decide against using this particular facility even though it has a ton of good reviews. When we come by there were two ladies working (one in training I believe) and upon us asking to take a look at an available unit the lady in training seems to be not enthusiastic at all to do so. She basically needed to be convinced by the other lady to show us around, which made us feel like we were some kind of bother to them at that point. She ultimately did show us the unit but after experiencing a service like that I wouldn't want to use that place for that reason alone.
October 3, 2022
Public Storage Barbara LeSure
How much for a small unit?
October 3, 2022
Google Public Storage Adam Crawford
I'm very happy I rented a storage unit from property manager Christina. She's very nice a does a really great job running that place.
September 29, 2022
Google Public Storage Fredrick Robinson
Christina was the best.
September 24, 2022
Google Public Storage Don CalabA
Christina was very helpful and so kind! Recommend 10/10!!!!
September 11, 2022
Google Public Storage Lee Lilly
Very helpful and informative
September 5, 2022
Google Public Storage Ali Rafeeq
August 13, 2022
Google Public Storage Nick H
Very respectful and reasonable
August 12, 2022
Google Public Storage Robert Jerina
Sub par storage at outrageous prices. Place isn't kept well or updated at all. They have a dumpster that says "we help you keep your space clean!" with a padlock on it and you're not allowed to use it.
August 11, 2022
Google Public Storage Leslie Hickman
August 8, 2022
Google Public Storage Heather Cooper
Christina it’s so sweet and so nice she’s so helpful and willing to go above and beyond to help anyone out! She deserves all the credit Great customer service anytime you talk to her! Thank you for all your help
July 14, 2022
Google Public Storage Mary Zupancic
So far so good Christina is very helpful and very kind to show me various units and answered all of my questions even showed me options to save a few dollars. Will recommend.
July 5, 2022
Google Public Storage Christopher Jurina
Nice place easy to get unit online . Best experience with a storage unit facility to date.
June 28, 2022
Google Public Storage Ronald Jackson
Christina and Liz did a great job helping us find the best rate and were very professional in all they did. Would recommend this location to others.
June 22, 2022
Google Public Storage Clean cuts lawn care
Christina over here has been great. I rent there and have had to stop in several times with questions, and she always takes the time to speak to me. This storage is fully secure and I never have to worry about that. As long as they’ll have me, I’ll be staying there. Everyone in the office has been great.
June 16, 2022
Google Public Storage Martha Penitton
May 21, 2022
Google Public Storage Jodie Faye
Love love love Christina. She was so pleasant and helpful. I’m old school and appreciate superior customer service like Christina provided. Give her a raise. Please!
May 5, 2022
Google Public Storage Wendy Kloss
She was the best and help me with all my needs
May 5, 2022
Google Public Storage Jennifer Marshall
I have mostly been in contact with Cristina . She is very kind,considerate of our circumstances. She always has a welcome smile and very willing to make our experience with public storage professional and feel like our belongings are well taken care of she goes above and beyond to make your establishment proven worthy
May 1, 2022
Google Public Storage Laura Piette
I am giving it two stars purely because of the office staff. They are the only thing good about this company. This has honestly been the worst company I have ever worked with as far as storage facilities for several reasons. I moved from Willoughby Hills to Parma Heights a couple of years ago from a very large home into a very small one and needed a place to store my furniture and outdoor things until I got a house. I chose this facility because it was close. 1. Within a couple of months after I first got my unit, and my autopay was set up and working perfectly, I received a notice saying my unit was being cleared due to non-payment. I was shocked and upset and called immediately to find out what was going on. Turns out it was someone else's unit and there was no problem with mine. That's fine, but it was very upsetting and I was offered no apology. 2. The light fixture in my unit has never worked. The bulb is burned out and there is no pull cord to turn it on. I was told by the office manager that they do not replace them any longer because people who are living in the units are using that as a source of electricity. So no light. I would replace it myself except the single bulb is more than 12 feet from the ground and I have no way to get up there. 3. The unit is not dry. Moisture comes in from beneath the rusted door, so I have always tried to keep things away from it to prevent moisture damage. Unsuccessfully. 4. The cost of renting my unit has gone from $161 to $417 per month. Nothing has changed in service or size, but the cost increases each year. For these reasons, I have decided that I have too much stuff and will be getting rid of it all so that I no longer need to store it. Travel light and purge often. I highly recommend going with a different company and reading the fine print when it comes to increases in price and services provided.
April 2, 2022
Google Public Storage Rachael salvaggio
Ridiculous prices. Horrible lock cutting policy. Horrible late fees. Highway robbery and they'll try to sell your stuff quickly there is barely any breathing room. I wasted time going in there today thinking I would accomplish something but because of their rules that make no sense I did not. Find somewhere cheaper that is helpful!
March 24, 2022
Google Public Storage Bricks Girl
February 27, 2022
Google Public Storage Laura Cottrill
Very friendly and informative. Excellent customer service.
February 24, 2022
Google Public Storage Tamera Patton
I'm amazed at how wonderful Christina and Elizabeth were with me and my issues. Their kindness and support was far beyond my expectations. At one of the worse times of my life helped me see another day, thank you so much
February 22, 2022
Google Public Storage Lakisha Wilson
After the experience that I had with the snow not being removed I'm glad to say that the company reached out to me and I'm thankful for that Matt was great and I was compensated for the inconvenience that I may have had and I'm glad to know that they are going to work on the issue of the snow....thank you so much Matt you rock..
January 9, 2022
Google Public Storage Bill Rolf
Always good, but the reason not 5 stars is the price. Have got too much compared to competition. On a waiting list to go somewhere else. Changing this to a 5 star, because Public Storage was very responsive to my initial review. Thank you!
January 2, 2022
Google Public Storage SUBRAMANIYA RAJAGOPALAN
No clean restrooms for those using the storage facilities
December 28, 2021
Google Public Storage Eric Olsen
December 4, 2021
Google Public Storage Goth Punk Gurl
December 1, 2021
Google Public Storage Cz cZ
Not enough lighting at night.
October 23, 2021
Google Public Storage Theresa Parrish
October 23, 2021
Google Public Storage M P
Christine was very nice to work with. I would recommend them to people.
October 9, 2021
Google Public Storage Jordan Sharp
I just rented at Public Storage Parma and Christina was so polite and was more then helpful and really made our transfer and moving process delightful and easy.
September 24, 2021
Google Public Storage Emma Wright
September 1, 2021
Google Public Storage Ken Wilson
Very friendly manager they're an easy to find very good place
August 31, 2021
Google Public Storage Veletta Scott
Public Storage facility at the Brookpark location is very well represented by Christina.She is very helpful and efficient, and always pleasant. I truly appreciate her customer service, it exceeds expectations !The storage facility is gated and very well kept. I only recommend this place to anyone. 👍
August 6, 2021
Google Public Storage Stanley Jones
Christina is an awesome employee and I really love her services with a smile and have an awesome attitude, that's awesome business
July 30, 2021
Google Public Storage Thomas Johnston
July 22, 2021
Google Public Storage Free Carlock
June 19, 2021
Google Public Storage Grace Roth
June 8, 2021
Google Public Storage Anthony Silaghi
Lorenzo takes care of your car 🚗 ❤ ♥ 💕 ✨ 🙂 🚗 ..... my girlfriend likes 👍 😘 this place so shout out to Lorenzo auto details
June 5, 2021
Google Public Storage Anita Griggs
April 16, 2021
Public Storage Kat Con
Who needs 24/7 access? Me!😤
April 10, 2021
Google Public Storage mike maze
March 21, 2021
Google Public Storage kenon williams
The clerk's was Christine. She was very friendly and helpful. zI enjoyed doing business with her. f
March 12, 2021
Google Public Storage Ali Simon
Very poor customer service at this location. We went there and ordered a unit. The girl that worked there said that it wouldn't be big enough. So we rented a second unit and paid in cash. We ended up not needing the extra unit. So we went back to get a refund. We were told that we would get a check in the mail in about a week. Well it took almost a month and when we opened it, it was nowhere near what we paid. They charged us a bunch of money for administrative fees!!! For a unit we never even opened!! Don't go there, it's a rip off!!
March 7, 2021
Google Public Storage Eric Kloss
March 1, 2021
Google Public Storage Kassady Oberacker
February 13, 2021
Google Public Storage Mike Abram
Christina values and cares about your business!
February 8, 2021
Google Public Storage Kay Lynne
Just rented a unit here in Parma. Cristina was very polite and explained all the information effectively. Great Property manager to represent Public Storage. Highly recommend renting here!
February 3, 2021
Google Public Storage Michelle Debth
Its convenient. Wish it had climate control. Only thing that is irritating is when it snows, the plowers block the storage doors and makes it impossible to get into your unit.
February 1, 2021
Google Public Storage Kelly
The overall experience with the rental of this storage unit in Parma was very positive. I had never rented a storage unit before so I was uncertain of what to expect or ask for. Christina was very helpful and walked me through the entire process. She answered all of my questions and seemed genuinely happy to help. The unit itself was clean and functioned just as I intended it to. At the end of my rental time the check out process was fast and simple. Again, Christina was very professional and addressed my questions without seeming to be bothered by having to take a few extra minutes of her time. I would recommend this storage property 100%.
January 24, 2021
Google Public Storage Irvin Freeman
IT WAS A POSITIVE EXPERIENCE...
January 6, 2021
Google Public Storage Bruce Lehto
The customer service rep's were very helpful with my move between states. They made it a seamless transition. This is the first time getting a storage unit, their help was greatly appreciated.
January 6, 2021
Google Public Storage Brandon Pierce
December 12, 2020
Google Public Storage Ashley Gillingham
Thank you for a good experience! Christina was always very helpful with any questions or assistance needed. Would rent a space again here if/when needed in the future.
November 30, 2020
Google Public Storage Allison Mckee
Christina and Sam were extremely helpful.
November 29, 2020
Google Public Storage Luis Rivera
Samantha was really helpful.
November 29, 2020
Google Public Storage Daniel Hill
The young lady that helped me , Her Name was Sam. Was very courteous and Friendly. She was Efficient and answered all my questions... Very pleasant. Also the next day I decoded that I needed a bigger storage area.. Christina & Sam was there to make that happen as smoothly and Quickly as possible!! If recommend this place to anyone who just wants to feel like a person!! Oh yeah...The place is well kept.
November 19, 2020
Google Public Storage Christy Mcelwain
Great Customer Service! Very patient. Sam was her name.
November 19, 2020
Google Public Storage ernest wilson
This is my 1st time using storage. Sam was amazing
November 13, 2020
Google Public Storage Hector Rojas
Samantha was very polite and helpful while trying to figure out some information on transfers.
October 25, 2020
Google Public Storage wilfredo lopez
Very bad customer service I tried to upgrade the unit the girl Christina was very nasty to me I had three other units I was going to rent and now thanks to Christina you guys lost business for four months
October 9, 2020
Google Public Storage Ashley McCann
September 28, 2020
Google Public Storage Nick Phelps
Fair pricing and great customer service
September 24, 2020
Google Public Storage Debbie Metz
September 23, 2020
Google Public Storage Justin A
Sam was very nice and helpful and the units are nice and clean
September 10, 2020
Google Public Storage Paula Long
August 29, 2020
Google Public Storage Angela Johnson
It's clean, the employees are and helpful.
July 27, 2020
Google Public Storage Paul Calderon
Very professional
July 21, 2020
Google Public Storage Michelle Mills
Samantha is wonderful and provided our business with great advice and customer service. She demonstrated grace and patience. She was willing to go the extra mile to find answers. I asked questions she was not sure about but she was confident and comfortable enough to let you know what she didn't know and didn't just tell you what you wanted to hear. I wish the space was climate controlled so we could stay at this location for the customer service.
July 18, 2020
Google Public Storage Robert Chikik
Works well
July 11, 2020
Google Public Storage Linda Perog
My husband and I had a great experience working with Christina at the Parma Public Storage location. Friendly, courteous, helpful..she was the best! We highly recommend using Parma Public Storage to serve your storage needs. The unit was clean and airtight, no little mouse droppings as I had experienced elsewhere! And the unit had not been opened in 20 years! Thank you, Christina!
July 5, 2020
Google Public Storage T-bone
Very helpful
May 25, 2020
Google Public Storage Lexy Nikole
Today I’ve had a horrible day and I was trying to figure out something to do with all of the things I have in my car, and I just called Public storage to see my possibilities… The first phone call was to the corporate office, her customer care was impeccable! She was Informing me about everything I needed to know about renting a storage unit , down to comfortability ... She basically left me with no worries and even had the location around my area give me a call. That location was Brook Park in Parma Ohio her name was Christina she was amazing and you can tell that she cared more than I did at that point... needless to say I’m not worried about traveling with all my stuff anymore because of them.. I’ve never done review before, But I had to take the time out to give recognition to those women because they changed a horrible horrible time for me into a Hopefull time ! Thanks corporate and thank you Brook Park public storage for hiring really good people 👌🏽
May 12, 2020
Google Public Storage Jason “JayCandy” Taylor
One of the worst storage units poor service my property was damaged and they can't renew or help me get my property fixed or replace it customer service is poor did it help me out with nothing all my property was damaged from the storage unit nobody you ain't call me then help me out or anyting property owner management and employees are all disrespectful
April 3, 2020
Google Public Storage Justin Weseloh
Christina and her team AWESOME! They made the process so simple and easy. We would recommend them to anyone!
March 19, 2020
Public Storage Alfredo Luciano
I live right on Chevrolet Blvd can I storage my motorcycle there, I have my bike at a uhaul place out in North Royalton and it’s a pain in the butt to go out there all the time. I need to find a closer location and how much is it a month.
March 15, 2020
Google Public Storage L Ry
Christina was very helpful and a pleasure to deal with. She helped me realize one of the other locations would be a better fit. Highly recommend Public Storage.
February 25, 2020
Google Public Storage Melvin Rojas
February 24, 2020
Google Public Storage Marilyn White
February 16, 2020
Google Public Storage Justin D
Circuit breakers kept popping, and would take a handful of days to get a response. I had the biggest unit (300sqft) they offer, and got lucky enough to swindle a 24/7 access pass (3pm-3am work schedule). I was hassled numerous times by the police after hours, but this only started after Public Storage had 8 units broken into at once. The cops said it wasn’t spontaneous, that the perpetrator was more than likely a customer that knew what people had in the units beforehand. There are numerous gaps in the fence for someone to get in, but I never hand an issue. The service was still immaculate compared to the local Uhaul self-serve!
February 13, 2020
Google Public Storage I'm A Nurses Assistant
Very expensive
February 9, 2020
Google Public Storage Bob Stevens
Zack did a great job explaining the rental process to me. He was extremely friendly and knowledgeable for only being employed a week. He broke the process down so I understood what I was getting myself into. Public Storage makes renting a unit easy and no nonsense. Thank you, Public Storage!
January 17, 2020
Google Public Storage Brian Fife
Very friendly and nice quick and helpful
January 12, 2020
Google Public Storage Judi Balash
I've never had a better experience with an employee! Christina is always super accommodating, beyond helpful, and even offered support / concern on a more personal level, which was greatly appreciated! The Company needs to acknowledge great service & personality like hers with rewards and pay bonus! 👍👍
January 8, 2020
Google Public Storage randy haurin
I give Christina 5 stars for her costumer service. Parma Brookpark Rd.
January 2, 2020
Google Public Storage Randy Rowe
Christina was very helpful. Gave great service and made the process fast and easy
December 28, 2019
Google Public Storage Samantha Miller
They kept raising the price of my storage locker. It went form $125 a month to $150 in just over a years time. When I was unable to pay on the fifth of the month, it would go up to $180.
December 19, 2019
Google Public Storage Ivonne Aponte
Christina very friendly and helpful.
December 19, 2019
Google Public Storage Kourtney Maust
Christina is always super friendly and helpful.
December 12, 2019
Google Public Storage Courtney Ramey
Christina and her new hire were amazing. She was courteous, fast, and informative 👍👍👍 For the life of me I can't remember the new hire's name 😞 But he was great! Showed us multiple spaces with a superb attitude👏 It was his first week and he was eager to help us with everything we needed. We went in for a 5 by 5 but realized it was too small, his knowledge on the unit sizes and deals was impressive for only being there one week. We ended up getting a 5 by 10 and it is perfect! Definitely go here, you will not regret it.
December 6, 2019
Google Public Storage Zachary Wills-Watson
My husband and I have used this location before, and every time we are there it's great service from the lovely Christina! She was an absolute angel and helped us get the storage unit we wanted and helped get everything set up so it was easy as can be and problem free! I would highly recommend this location over any others and definitely if you run into Christina she deserves a big shout out for being so polite and helpful! The company is lucky to have such a wonderful lady!!!
November 20, 2019
Google Public Storage John Whitaker
It suffices.
November 11, 2019
Google Public Storage Eleshia Turner
Christina, U Rock girl thanks for helping me today!! From the time i came in the door to me leaving you were awesome thanks!! *****
October 30, 2019
Google Public Storage Kim Rae
Christina was super friendly and efficient. She was very helpful and made the whole process very easy.
October 18, 2019
Google Public Storage Vinayak S Sortur
October 17, 2019
Google Public Storage Todd Boothe
The associate was awesome very informational very honest felt very comfortable and she offered me some great choices and options, she was very helpful to me !!! Thanks Christine!! You rock! TCB 💯
October 9, 2019
Google Public Storage Angie Renee Woody Montgomery
Christina was absolutely amazing and wonderful I love her customer service
September 25, 2019
Google Public Storage Almighty EzE 216 E.C.
September 20, 2019
Google Public Storage Ryan Bell
September 16, 2019
Google Public Storage Rachel Harte
September 12, 2019
Google Public Storage J Reese
September 9, 2019
Google Public Storage Charles Eally
Christina was great helping a Michigander out ha
September 4, 2019
Google Public Storage Ryan Fiem
Corre is a good work she help me with my bin
September 3, 2019
Google Public Storage Alexiss Wood
Corrie is amazingggg! She helped me out with every question I had, and was extremely patient with me. Corrie is also extremely funny and a joy to be around. Thank you so much, friend!
September 2, 2019
Google Public Storage Alexey Zakharov
September 2, 2019
Google Public Storage Cooper Small
This place is great. Corrie was super helpful getting everything set up. She called within 30 seconds of my making a reservation online and was consistently delightful. Facility is clean and secure, very happy I went with these guys.
August 29, 2019
Google Public Storage Zombie Apocalypse 44
Nice place to store your stuff and it's very secure
August 8, 2019
Google Public Storage Sam Bam
Corrie is the best! She help me get my unit. Took me to it. Showed me around. 10/10 would recommend.
August 6, 2019
Google Public Storage William C Thomas Jr
Prompt thorough and just agreed overall service. Thank you, Corrie.
August 2, 2019
Google Public Storage Lola Kochis
Christina was amazing and very helpful! She made the whole process easy and quick. Also, monthly storage price is pretty reasonable.
August 1, 2019
Google Public Storage Bruce Zambory
Corrie is a great associate at this location great personality and we'll enjoyed. She is a keeper don't let her go. Give her a nice raise. She deserves it. Thank you.
July 27, 2019
Google Public Storage Tj Gsomething
Jeremy and George say "Restorage the Love
July 19, 2019
Google Public Storage Tom sawyer
I have used a number of storage facilities and the service here (most especially Christina) was just terrific & exceeded any expectations by miles. Always so helpful & friendly. Having spent 40 years in retail supervision across the country, I very much appreciate & value such personal service.
July 16, 2019
Google Public Storage Carmen Wiggins
The young lady at the counter Corrie wve was awesome very helpful keep it up your doing a great job the is a good location .
July 10, 2019
Google Public Storage Tracy Legg
They was a young lady who was working there and her name was Ashley she was so so polite and she answer some question for me, also the light bulb in my unit was out and she told me how I could get it replace. I wish that they was people like her in the world.
July 6, 2019
Google Public Storage Lorraine Scafidi (Rainy)
THIS IS A BULLY OF A COMPANY WHEN YOUR STUFF GETS DESTROYED AND IT'S THERE FAULT. I never had a problem with any of the on site workers. They were always friendly, it's the insurance aspect of the company that I am currently having the problem with. Even the movers I hired to move my stuff agreed to be witnesses on the damage. Look at my pictures below that is just some of the damages to my belongings My furniture was ruined by water dripping from the nails in the roof, everything has mold and mildew from the water damage and I was paying the insurance for just over a year and a half, I'm permanently disabled and this company is trying to screw me over. The manager on-site gave me bad information according to their insurance company, and now I have to get a lawyer to help me fight this BIG BULLY COMPANY that's taking advantage of the little people. Do yourself a favor save money and frustration and go somewhere else.
July 4, 2019
Google Public Storage Latoya Glaze
I had an awesome experience renting my storage space today. Corrie was very polite, helpful, and a real people person!!! She made the process so easy and explained everything in great detail and i would reccomend this place to anyone. Excellent customer service!!!!!
June 30, 2019
Google Public Storage Jake K.
Over priced and they increased their prices twice with in the year and half I was there. Went from ~$80 a month to over $100 and now on august 1st are going over $120. Just cleared out my unit today.
June 25, 2019
Google Public Storage Second-Chance Thrift-Shop
awesome location and great customer service!
June 25, 2019
Google Public Storage Robert Zjaba
Awesome place and people
June 25, 2019
Google Public Storage LA Lyons
Christina was very friendly and helped me save money on my unit, if you’re looking to get a unit I’d prefer Public Storage Of Parma! -Darrick
June 11, 2019
Public Storage Alex Sharykin
14 ' canoe Will fit in this unit.?
June 10, 2019
Google Public Storage Peter Caraballo
June 3, 2019
Google Public Storage Amy Annico
Christina was awesome. I could not have asked for a friendlier and more informative first impression. 🤘🏼🤘🏼🤘🏼
June 1, 2019
Google Public Storage Adele Etherton
There is always someone available help you
May 31, 2019
Google Public Storage Mariana Bautista
Christine has great customer service. Clear and positive about her job.
May 29, 2019
Google Public Storage Cindy Criswell
We came just as it was closing time to change locks and get in our unit and the manager Ashley was super sweet and helpful even though it was late. thank you for your wonderful customer service 5stars for sure!!
May 28, 2019
Google Public Storage Melissa Torres
Infested with TICKS
May 12, 2019
Google Public Storage Teffani E
Love this place. The staff is super friendly an helpful!
May 8, 2019
Google Public Storage Jason Cooke
Ashley was awesome and professional and made my experience very easy
April 27, 2019
Google Public Storage Donald W Young Jr
Christina was excellent!
April 27, 2019
Google Public Storage Bobbie Z.
Very fast and easy. The lady that worked there Christina was very friendly and knowledgeable and answered everyone of my questions. I highly recommend Public Storage to anyone needing a reasonable and clean storage spot.
April 8, 2019
Google Public Storage John Falzone
I've been with PS for years and the employee's have always been helpful and professional.😁😁 I say give them a try. Three thumbs up
April 4, 2019
Google Public Storage jamie mccants
Christina's service was excellent. She helped me create a user name and password online to make my bill paying easier.
April 1, 2019
Google Public Storage ke k
March 30, 2019
Google Public Storage Debbie H
Awesome storage facility! Christina N. Was so helpful and professional.. if ever you need a storage unit, I highly recommend Parma facility and ask for Christina!!
March 30, 2019
Google Public Storage Paul Bozek
March 30, 2019
Google Public Storage Allen Dove
Christina there is great. Very nice and answered all of my questions.
March 29, 2019
Google Public Storage Kevin Orozco
Lady helped out and was respectful. Will come back if ever needed
March 25, 2019
Google Public Storage Amanda Morgan (IceQueen)
The Lady at desk is very nice & helpful... Only thing that I would change is the hrs u can get in gate, 9pm & its locked - seems kinda early to me but other than that I like it here - I've been here a few times throughout the yrs
March 22, 2019
Google Public Storage Will Bertini
Service was great. Christina was very helpful
March 1, 2019
Google Public Storage Bambi Henry
February 28, 2019
Google Public Storage Russ Langlotz
February 23, 2019
Google Public Storage Deanna Mack
Clean. Reasonable rates.
February 23, 2019
Google Public Storage Troll Account
I love the black chic at the counter she goes above and beyond to help
February 20, 2019
Google Public Storage Michelle Heard
February 10, 2019
Google Public Storage Jeanette Rosario JeanetteRosario
People friendly , nice place
February 7, 2019
Google Public Storage Tyrae Morrall
I came in about month ago and couldn't believe the great service that Myia gave me she was such a great help!!!!!
February 5, 2019
Google Public Storage Gerald Harris
Thanks Myia !
February 2, 2019
Public Storage Jeanette Rosario JeanetteRosario
Hello my name is Jeanette, I had great help from Myia , she did her best and answered all my question. Always stayed on point and kept me informed with my start date and all. She very helpful.
February 1, 2019
Google Public Storage Brent Figueira Jr
Myia and Christina were above and beyond helpful, friendly and personable. They explained everything thoroughly and helped make the entire experience easy and pleasant start to finish. Hopefully they are getting paid enough for their world class customer service. I recommend any and everyone to this location as long as they are working. Thanks guys.
January 30, 2019
Google Public Storage Chris Vaughn
January 30, 2019
Google Public Storage Theresa Allen
January 28, 2019
Google Public Storage adam clymer
Had a very stressful situation and Myia was outstanding in walking me through the process and getting me set up. Great customer service and a surprisingly easy experience.
January 19, 2019
Google Public Storage Jerry Wilhelm
January 5, 2019
Google Public Storage Chris Wells
Wonderful customer service Thank you Christina for all your help
December 24, 2018
Google Public Storage Jason Mosier
Christina was very helpful and explained everything about this place.
December 24, 2018
Google Public Storage Jeff Dykin
Very easy process, Christina was very nice & professional! Nice size units with good prices!
December 11, 2018
Google Public Storage Jennifer Bragg
November 12, 2018
Google Public Storage Merri Stewart
I had a wonderful experience with Myia , who was very helpful with explaining rates.
November 10, 2018
Google Public Storage Keith Mann
October 13, 2018
Google Public Storage Taylor Carpenter
Christina was a great help with helping pick a storage unit and I got a great price as well.
October 7, 2018
Google Public Storage Glenn Bragg Jr.
Myia was very friendly and super helpful with setting up a new unit
October 5, 2018
Google Public Storage Phillis Santiago
Tiny and overpriced
September 24, 2018
Google Public Storage Debbie Lopez
Hello... I would like to thank this storage unit for its great help in taking care of my financial situation.. I really appreciate it... This is a very good clean and safe place to bring your storage needs.. I recommend this place to everyone .. Thank u so much and God Bless you...
August 6, 2018
Google Public Storage Kaylee Daugherty
I went in to get a storage unit recently Christina was very helpful she is very nice she did her job very well. I appreciated the great customer service.
July 25, 2018
Google Public Storage Sharell Mccormack
I Called the other day looking for a unit for my father,and a lady named Christina helped me with all my questions, and was very patient with me (I had alot of questions) She makes me comfortable for my elderly father to do business there.
July 24, 2018
Google Public Storage Denita Brown
I called about information on a unit. Christina was extremely pleasant and knowledgeable with all my questions. Offered you show me around and was very good at explaining all the details about a rental. It was a very nice experience.
July 24, 2018
Google Public Storage Beverly Vaughn
Called for information on units spoke to a christina in parma she was very helpful. Gave me prices and sizes of units. Not ready yet to rent just wanted you to know she was very helpful.
July 7, 2018
Google Public Storage derek settles
Terry was such a big help she kept me from renting the wrong size unit she has wonderful customer service and was very friendly and polite.
June 21, 2018
Google Public Storage Hattan Khayat
June 14, 2018
Google Public Storage Priscilla Green
I truly loved the customer service of Myia. She was very knowledgeable, very pleasant and kind and helpful with all my needs. Excellent customer service experience and great prices also. Thanks a million Myia for all you did to help me. Keep up the great work.
June 8, 2018
Google Public Storage Melissa Thompson
Awesome service
May 19, 2018
Google Public Storage Nathan Woodruff
Took great care of me!
April 24, 2018
Google Public Storage Denise Taylor
This location is ok. West 117 is better
April 2, 2018
Google Public Storage Buanita Thompson
Very good customer services ☺ Myia was excellent with explaining everything and pleasant!
March 28, 2018
Google Public Storage kelly McCausland
Christina was amazing, she provided great service and was able to find the right unit for what we needed.
March 27, 2018
Google Public Storage Matthew Grillis
Myia is awesome. Extremely heloful and knowledgeable. Would give ten stars if it would allow.
March 22, 2018
Google Public Storage Felix Torres
First time ever getting a storage unit. Myia was very helpful and friendly. She made the process easy and is an example of great customer service is.
March 20, 2018
Google Public Storage Laura Barber
February 27, 2018
Google Public Storage Narciso Galarza
Clean and secure, friendly staff
February 10, 2018
Google Public Storage Samantha Mize
Ashley was very helpful and nice
January 29, 2018
Google Public Storage Dollie Nunn
I really like public storage they keep the place very clean n maintained n I like MYIA she is very nice and polite, she takes her time explaining things to you if you don't understand something MYIA is number one in my book
January 28, 2018
Google Public Storage patrick moton
Awesome employees there and very reasonable prices there
January 6, 2018
Google Public Storage Jon Zmrazek
I was in the process of moving and stressed out over everything that I had to get done. Lucky for me, coming here and finding a storage unit was the complete opposite. Both girls behind the counter were great! But Elizabeth, the girl who helped me, really gave me a great experience while helping me find the right storage unit for me. Despite the arctic cold weather, she toughed it out and helped me find a very accessible unit. I actually ended up being up there for almost two hours, which normally would’ve made me irritated and impatient... BUT in this case, about an hour of that was spent on my own time bullshitting and telling random stories which really made my experience that much better. I’d recommend this place for ALL of your storage needs and would HIGHLY recommend Elizabeth when it comes to helping you out! She was a real sweetheart.
December 15, 2017
Google Public Storage Adam Bryant
This place is a joke. The longer you rent your storage the more money they charge you.
December 9, 2017
Google Public Storage Zana Salters
I LOVE when I come in to make a payment Elizabeth is always HAPPY and shows no stress. Keep up the Good Work Boo!!!
December 9, 2017
Google Public Storage Jacob Bonness
I cleared my storage unit out before the next month billing cycle. I was charged for the month of December. I went in to explain to the clerk on duty. Lizz checked put my problem and was able to stop the billing for the month of December.
December 8, 2017
Google Public Storage Goldie Gray
December 8, 2017
Google Public Storage Latris Jackson
Love the service they provide... I would recommend them to everybody... keep up the good job Elizabeth.
December 8, 2017
Google Public Storage Josh Solesto
Elizabeth was very nice and helpful
December 8, 2017
Google Public Storage Marlene Hairston
I have had a wonderful experience with Public Storage. Was able to get a space big enough for all my household items for a good price. Thanks to Elizabeth for all her wonderful help.
December 7, 2017
Google Public Storage Britney Ody
Elizabeth is very helpful and kind. Thanks for the help!!!
December 7, 2017
Google Public Storage Joscelyn Townsell
Elizabeth was very efficient , courteous, and polite. She answered all of my questions in a timely manner and provided me with all of the information I needed in just one phone call. A huge thanks to the staff at the Public Storage Parma Location!
December 7, 2017
Google Public Storage Shannon Morrison
This is a great company. Elizabeth was very helpful on my late payments. Everyone is so polite and nice.
December 4, 2017
Google Public Storage Timothy Shafer
A well run and clean facility that makes it the best in value and service! Great service at this location with a friendly staff who are extremely helpful!
December 3, 2017
Google Public Storage Carlotta Martin
I explained the size unit I needed and Liz at brookpark public storage hwlped me to get in the unit and helped me with all the things needed I will always use public storage for my storing needs thank you Liz
December 1, 2017
Google Public Storage Jaiden! Sophie!
Had an issue but the district manager took care of it for me and for that I'm appreciative!
November 5, 2017
Public Storage Thomas Sinclair
Prices of boxes?
October 14, 2017
Google Public Storage Heather Wells
Ashley was absolutely wonderful, courteous, and helpful! Great experience!
September 13, 2017
Google Public Storage Karen Langmeyer
When I first rented an unit everything was good. However as time went on the manager there was very sarcastic to me. They had a policy that once a yr if you were late making a pymt they would waive the late fee. When I asked about waiving my late fee I was told they no longer did that. They also raised there monthly rate. Also they do not allow there customers to throw things out in there dumpaters. If they see you throw something out they will charge you a $250.00 fine. Things have changed in the yr. I have done business with them. I would recommend people avoid this place.
September 8, 2017
Google Public Storage Mintyfreshfitfashion M.F.
Great staff
August 26, 2017
Google Public Storage cathlita early
August 24, 2017
Google Public Storage Bridgett Dotson
Terry was very pleasant and helpful. Thank you!!!
August 18, 2017
Google Public Storage Tim Klak
Great service from Terry
August 13, 2017
Google Public Storage Terri Lindsey
August 7, 2017
Google Public Storage Noreen Mayle
July 18, 2017
Google Public Storage L. A Special
Amanda and Ashley were "GREAT" very nice and friendly
July 3, 2017
Google Public Storage Sharda Leacock
Love it
June 25, 2017
Google Public Storage Debra Coyle
Excellent customer service from Alexa
June 25, 2017
Google Public Storage Chrissy
Friendly staff
June 22, 2017
Google Public Storage Shannon Smith
AMANDA is AMAZING. She was kind, patient, humorous, and dedicated. She took me by the hand and led me right through the process. I also left something there. She called and told me and also held it for me......PSYCHIC (how did she know it was mine?)
June 21, 2017
Google Public Storage Vera Wilson
I loved the service I received from Amanda Mckinnie, I've never been made to feel so comfortable. She listened to what I had to say about what I needed and provided the right space. She should get a raise!
June 16, 2017
Google Public Storage Justin’s Rc’s
Don't be suckered like I was they had a (move in for $1 sale ) on certain unit which I DID get. I walked out paying $60 Now realize theres now way the could give you the unit for $1 but i was expecting more like $20 For the first month because I was a first time customer. Nope charged me out the ass I only kept my stuff in there a month do to there crazy prizes for a 10foot by 10foot was $160 When just two miles down the road another storage place had the same unit for $90. Then about a week before I take my stuff out I get a letter in the mail saying I still owed even though the women alexa said I paid everything when I opened up a account there then to top it off I had to pay another $30 When I left DO NOT STORE YOUR BELONGS THERE.
May 30, 2017
Google Public Storage Dustin Alberty
Anybody I dealt with was extremely helpful and cordial. Everything was clean when I moved in. My only complaint when I first moved in were the hours and those have recently changed to a much better time frame.
May 29, 2017
Google Public Storage Kim Winnett
I have a storage unit at this parma location and I am very very happy with my overall experience! The prices are reasonable, the units are dry and clean. Amanda was who helped me and she was so accommodating! It was a chilly day and I had her show me so many units and she stayed patient and friendly the whole time. She was professional but personal at the same time. I will definitely use them in the future!
April 13, 2017
Google Public Storage Kathy Endo
Delon is a very good representative. A very happy person, the 5 of us enjoyed our visit to get a storage unit.
April 13, 2017
Google Public Storage Tracie Rucker
DeLon was fabulous. I appreciated all his help....WAY TO GO DELON
April 11, 2017
Google Public Storage Kayla Persinger
I had some issues with the entrance hours, but after talking with someone they fixed it for me, and now I'm able to get in and out of my unit with no problems.
April 5, 2017
Google Public Storage Jen Glow
The manager was very helpful and professional yesterday. I feel secure that my belongings will be very safe at the Parma location.
March 28, 2017
Google Public Storage storage units with danny d wolcott
Amanda knows how to do her job, and been here for a long time. Great customer seevice skills!
February 27, 2017
Google Public Storage jnobes4
Amanda is always very polite and helpful. She always goes the extra mile. Thanks Amanda for all you do.
February 23, 2017
Google Public Storage Liz Herbell
I went into the office and spoke with Amanda to discuss the property hours, which had been reduced to between only 5 and 6 pm every evening. I need to remove things from my garage due to an issue with my Apartment complex, have just had surgery on both feet and am on crutches. I am unsure when I will be able to get help to move my belongings. Amanda had texted Dan, and he called me while I was still in the office! This is customer service to the utmost!!! He is willing to work with me to adjust the times when I need to when I have friends available to help me move my belongings!
February 16, 2017
Google Public Storage Nichole Balnozan
Went in there to get prices and the girl that was working was very nice and very knowledgeable. She gave me prices and showed me different size units. I will be using this place in the future for sure.
February 5, 2017
Google Public Storage Chey Core
I am giving a 5 star. Because of the service and generosity I received from Brittany. She was very pleasant and friendly. I was upset about an issue I was having at a different location and she handled it in a professional and kind manner. And I just appreciate that. So thank you!
January 27, 2017
Google Public Storage tiger blue
Don't because if u get soo been they not work with or set up payments .i was trying to pay off my two storge and they are not wking me at all and my step dad had a heart attack this company sick
January 13, 2017
Google Public Storage Frederick Futrell
I Went in a couple days ago to compare prices and Amanda was the person there. She was extremely nice and very helpful. That girl deserves a raise. Her customer service was great. I will definitely be going there for storage instead Of uncle bobs. She was very sweet.
December 20, 2016
Google Public Storage Michael Smith
I came in to view a storage unit I reserved and Taylor was very helpful. I will recommend this place to others
November 16, 2016
Google Public Storage Tracy Hudson
Very professional, informative and knowlegable. I will promite their services to everyone I know. The staff us very friendly, great atmosphere.
November 13, 2016
Google Public Storage Erik Gustav
Bad access hours Other than that unit clean and dry
November 7, 2016
Google Public Storage Rachel Jackson
When you can catch someone in the office they are very helpful. Units are clean, we had no issues.
November 3, 2016
Google Public Storage Michelle Perry
Customer Service was so WONDERFUL! Very patient and kind! Also, the Terry was training a new employee and was very detailed and patient with her as well! Terry's verbal communication was very easy and direct to understand she always gave eye contact to ensure I heard all of the contract info and also sold me great storage material with great tips on how to protect my furniture. Both ladies went above and beyond what I'm sure their role is:)
October 8, 2016
Google Public Storage Justin Rematt
Ms terry was a sweet and nice lady she answer all our ? She deserves a raise for her great service.
October 2, 2016
Google Public Storage Jay Rock
Terry was very helpful in helping us find a 5x5 storage locker and we love it
September 29, 2016
Google Public Storage solomon roscoe
Deilon was very helpful informative answered every question I had and service was fast
September 22, 2016
Google Public Storage Melissa Ritondaro
Staff was nice and very helpful!
September 4, 2016
Google Public Storage Tamara Grier
Wonderful Amanda was very helpful, fun and friendly
August 16, 2016
Google Public Storage brenda simmons
Went here to store our stuff before we move into new house. We were greeted by Terry who was very nice and helpful. Storage unit was clean. Would recommend them to others.
August 3, 2016
Google Public Storage Michele Petro
Delon was soooo helpful he made moving easy. Friendly, helpful, cheerful an amazing representative of public storage.
July 26, 2016
Google Public Storage Lauga Blodcombe
Awesome location! I only needed a space for a short period of time while making a local move. Delone and Amanda were both awesome with regards to providing excellent customer service and support. The security at this location was sufficient. After 20 years in the Navy and a frequent storage customer, I can honestly say this is one of the best I have used!
May 14, 2016
Google Public Storage Cathy Underwood
Amanda is so nice. She explains everything in detail. I shopped around and they have the best prices in town. Im using this storage unit for about 3 months. And I'd use them again and recommend them to anyone I know.
April 8, 2016
Google Public Storage Julio Diaz
The staff is great Annette and Amanda. But 2 yrs ago had major snow issue. All the snow from the roof slide down and they never clear it from the unit. I had to shovel it out before I can get in. It took me 2 hrs. Just to make a path. Now I'm waiting for the uhaul place to open to move my stuff. Plus they keep raising the rent every year.
February 10, 2016
Google Public Storage jsucu21
Had a very good experience at this location. All I wanted was prices and Amanda was very patient with me and gave me great customer service . Thank you
January 6, 2016
Google Public Storage belinda burston
Worst place to put your stuff in storage
December 23, 2015
Google Public Storage Kenneth Torres
Annette is a wonderful and helpful. Very good sales person. I highly recommend this facility.
December 17, 2015
Google Public Storage James Ebenger
Great prices and very friendly employees. Units are always clean.
November 24, 2015
Google Public Storage Lisa Baran
Annette is very pleasant and helpful.
November 23, 2015
Google Public Storage cory ross
November 11, 2015
Google Public Storage Carter Webb
Clean, friendly, and exceptional customer service.
October 18, 2015
Google Public Storage Jeremy Frix
Brinee and Krystal has excellent service!
September 11, 2015
Google Public Storage Nikkie Massie
Krystal was a great help and talked me through everything so I could get a full understanding since this was my first time renting..
August 18, 2015
Google Public Storage Sandra M Thomas
Krystal is a great asset to Public Storage. She is knowledgeable and courteous. Thank you for the pleasant experience. The units are spacious and affordable. I would recommend this place.
August 6, 2015
Google Public Storage April Burey
I've had my stuff stored there for almost a year and the unit is outside where the door is hard to open because it's Rusty ... Also they recently raised the monthly rate (really) so I've looked into other places and looks like I'm moving out next month because u-haul has a bigger indoor unit for a cheaper price !!!
July 27, 2015
Google Public Storage Teisha Lashay Jackson
I am extremely frustrated with Public Storage. I rented a storage unit from them and I asked several times about me having access to my storage unit. I was ensured that since I paid I would be able to have access to my unit until 9 p.m. every day. Well I went there today to store all my heavy furniture because that is when I had the trailer I rented to make my move easier. As I pulled up to my unit there was a lock on my unit and I could not get in touch with management because it was after hours. I tried calling customer service to see if they had a way to get into direct contact of the management and they gave me the District Manager number and I got his Voice mail. Now I have to call off work tomorrow to find another storage unit, and I wasted money on the trailer I rented. Very disappointed.
July 2, 2015
Google Public Storage Charles Giczy
Krystal & Annette do great work!
June 8, 2015
Google Public Storage Josh Smith
Great storage place I had to use for a few months until I was able to store my belongings in my home. The only problems I had was with the locking mechanism on the storage unit door, which was slightly bent, causing some issues with opening, closing and locking the door.
May 19, 2015
Google Public Storage cal hobb
Krystal did good job. Had some questions about first month rent and how fees apply , helped me to understand now.
April 4, 2015
Google Public Storage Thomas Mysliwiec
Enjoyed checking in with Krystal. She was very helpful and pleasant to deal with.
April 3, 2015
Google Public Storage Julio Martinez
Customer service is great. Clean storage place and very friendly people special thanks to Krystal and Annette.
March 7, 2015
Google Public Storage Debbie Heggenstaller
Crystal was very friendly and professional.
March 1, 2015
Google Public Storage Belinda W
Annette was so very helpful and kind. Public Storage is doing so many things right in my opinion - the best experience ever!! Thanks so much for everything Annette!!
February 16, 2015
Google Public Storage amiee grow
what a great place to store. did have some issues with snow, but its not the employees fault. anneete was very nice and helpful. assisted us in with our payment dates.
February 9, 2015
Google Public Storage Jeff DBOSS
The employee Annette was very helpful in getting me situated and was kind enough to shovel out snow in front of my Unit before I arrived. She went out of her way to be sure my check-in process was as easy as can be. Thank you very much and I would definitely recommend this property to anyone looking for a Storage unit.
October 29, 2014
Google Public Storage Debi Morgan
Annette is GREAT! She recommended the exact right size storage unit for me and once I was able to retrieve my belongings from their facility, she was friendly and helpful with closing my account.
July 26, 2014
Google Public Storage Raymond Ramos
Tina, at the front desk who helped me was awesome. Made it vet easy for me to make the decision to pick this location. She was was very nice and explained everything slowly and clearly. Great job Tina...
July 21, 2014
Google Public Storage Jolitta McGraw
Annette was amazing and helped me out a great deal!
June 27, 2014
Google Public Storage J.L. Smoak
Annette is awesome! Great service
May 23, 2014
Google Public Storage Micah Perfect
Just rented a space with Tina she hooked me up
May 23, 2014
Google Public Storage Harry Bello
May 18, 2014
Google Public Storage Christina Minite
May 11, 2014
Google Public Storage Nartisha Bates
My experience here was totally professional. Tina & Annette were very informative. This customer service is rare. Thank you
May 10, 2014
Google Public Storage jackie keszer
It's was amazing Tina and Annette are truly wonderfully
May 9, 2014
Google Public Storage Alicia Valle
These ladies were very helpful today... Tina assured me with finding a unit that I needed for storing my items
May 9, 2014
Google Public Storage Joseph Brown
The girls here are awesome, quick service friendly service
May 6, 2014
Google Public Storage Mariah Roark
Tina was amazing! Very nice and was a big help with getting us our storage! Very good experience and now know where I will be storing! :) Thankyou!
April 26, 2014
Google Public Storage Megan Merriman
Annette & Tina were the best!! They were so helpful & professional! I'll recommend this storage to everyone!!
April 26, 2014
Google Public Storage Eugene Ambebe
Very helpful, I'm here with Annette an Tina there are helping me find a affordable price to accommodate my belongings very good team they have running this place 2 thumbs up!!
April 25, 2014
Google Public Storage mya mora
Excellent customer service, helped by a very nice young lady named Tina, very nice and friendly I give her 10 stars
April 23, 2014
Google Public Storage Latasha B
I had a wonderful experience today with Annette she was very helpful and informative!
April 4, 2014
Google Public Storage DK Mac
Storage sizes could be more accurate, or explained BEFORE you go to visit facility. You must pay for lock you can't keep, and you don't get discount for a used lock. Making payment costs extra when made at facility. Web site take payments, but doesn't give you password? Disappointed. Only upside was employee was courteous and helpful.
March 30, 2014
Google Public Storage Sandra Astacio
I must say I had a very pleasant experience at this location. I was not having a very good week finding a place to keep my belongings. I walked in public storage and Tina was there to greet me immediately. She showed me the different size units that were available to me. I was very impressed on how neat and clean the premises were kept and also the units. When we returned to the office she acknowledged that she had tape, boxes and other things for sale in case I needed anything. I just wantes to thank Tina for changing my week for me and the pleasant conversation and especially the professionalism she had. I will definitely refer my family and friends to this establishment when needed. Thank you
March 29, 2014
Google Public Storage Scrillogy Beatz
The employee Tina was Awesome! Very professional and deserves a promotion!
March 28, 2014
Google Public Storage Anthony Miller
Standing here niow, the girls Tina an Annette are helping me find the right unit... very good customer service an very helpful individuals
March 28, 2014
Google Public Storage Andrea Gamary
Christina the girl in the office was friendly and professional. I would recommend yo friends.
March 23, 2014
Google Public Storage Jose Caraffa
I made a reservation online and I received a phone call from Tina within minutes., Once we arrived she was friendly, knowledgeable and easy to work with. Would definitely recommend this location to all my family and friends.
March 19, 2014
Google Public Storage FRANCES NAJPAVER
The manager was very friendly. She took me on a tour of two of the units in different sizes for me to select the correct size for my needs. She explained the automatic withdrawal from my account for the monthly rent and when it would be taken out. She had a secure lock for me to buy for my unit. The unit was clean inside.
March 14, 2014
Google Public Storage Nancy Nelson
It was fast and easy. Friendly customer service.
March 2, 2014
Google Public Storage joey parsons
the manager running the place isn't the brightest and the prices for your rental goes up for no reason. other than that its clean and secure and no elevators and a maze to run through like uhaul has moved here from uhaul. park hit the light switch open your unit throw your stuff in bam your done less than 30 minutes. rent your unit through there corporate number, save yourself a lot of headaches by using their staff onsite.
January 26, 2014
Google Public Storage Corrine Savage
This was my first time dealing with a storage facility...My daughter was moving back to Cleveland from out of state. When you view different sizes on the website, it's hard to image the actual size until you see it. I reserve a smaller unit in the beginning, the manager Annette questioned me on exactly how many rooms that I was storing. Annette actually took me to different size units to give me a picture of the actual size, thank goodness she did that, because it ended up that I needed a unit twice the size bigger than what I originally reserved. Thank You Annette for all your help. :D