Save Impression

Address

2250 W 117th Street
Cleveland, OH 44111

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

216-706-9699

216-706-9699

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

216-706-9699

216-706-9699

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 48/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 48/mo $64
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 74/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $98
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    7.5'x10'
    Online only price
    $ 95/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 95/mo $127
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 102/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 102/mo $136
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 238/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 238/mo $317
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 255/mo
    Online only price
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 255/mo $339
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Cleveland Storage Units Near I-90

Cleveland storage units are available just off I-90, near the Lakewood section of town.
This location is accessible via the Red line of the Cleveland subway, so if you have small items to store (like golf clubs to use at Big Met Golf Course or Mastick Woods Golf Course), you can skip the traffic and book one of our 5x5 storage units.
Take advantage of the best of Cleveland living with one of our 5x10 storage units, which can help you stash boating equipment to use at Lake Eerie (just down the street from this location), or picnic supplies, hiking gear, bicycles, and sporting goods to break out at nearby Memorial Fields Metropark.
If you love the convenience of city living but struggle with lacking space, our 10x10 storage units can help you maximize your apartment, townhome, or house with that extra space you've been dreaming of. With room for furniture like couches and dressers, as well as oversized boxes, electronics, and appliances, you can stash your stuff and finally feel at home again.
Fall in love with your city again by enjoying attractions like the Museum of Contemporary Art, West Side Market, and Edgewater Beach. There's a whole other Cleveland to enjoy once you cross storage off your to-do list.
This location offers indoor climate controlled storage units. Of course, if you'd prefer to drive up and drop off large items quickly, we also have outdoor storage units here. No matter what you choose, your storage solution is waiting in our eRental program, which lets you book a contactless move-in on your schedule.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 449)

February 9, 2024
Google Public Storage Chosen One
I have had the pleasure of dealing with a gentleman I have had the pleasure of dealing with a gentleman named russ and it was a very good experience as far as A good experience that getting storage could be. He was very helpful and made sure I had enough space.(I was just gonna go all in and get the biggest spot that way I Knew I would have enough space) And he let me know that I definitely did not need the biggest space and saved me quite a few dollars a month . I actually needed two spaces smaller than what I was going to get! Well, as fate has it, my son lives in Pittsburgh and there is a Public Storage there. I just noticed I don’t have enough room to do this, so I’m gonna continue this
February 8, 2024
Google Public Storage Kenna Richards
Very good help Ariana need more like her
February 2, 2024
Google Public Storage Donna Brooks
Russ is great to work with!
January 29, 2024
Google Public Storage Bahaa Alsoqi
Shauna she is awesome and helpful
January 23, 2024
Google Public Storage Anto Naidin
We have been for over 15 years and Russ has been outstanding on all our needs
January 22, 2024
Google Public Storage M H
Russ was a great help! Professional and courteous. The facility is well lit and super clean. Thanks Russ!
January 11, 2024
Google Public Storage Dorothy Phillips
Great customer help greatwork ariana
January 5, 2024
Google Public Storage Orise Hannah
Russ was very helpful
December 23, 2023
Google Public Storage David Draper
Excellent services
December 21, 2023
Google Public Storage Alondra Fontanez
Excellent work!
December 21, 2023
Google Public Storage Roy Buziba
Ariana is very sociable and helpful! She let me know everything I needed.
December 20, 2023
Google Public Storage Brittany Koné
Ariana is an absolute asset to this company. She treated me like an actual person rather than a dollar signed and answered all my questions. She’s the absolute best!
December 6, 2023
Google Public Storage Andrew Thomas
Ariana was great. Process was very smooth.
December 4, 2023
Google Public Storage Kathy
Russ was very helpful, in and out with the paperwork. The unit he selected was spot on point. Thank you for your excellent customer service. Have a blessed day!
December 3, 2023
Google Public Storage Shaunita Lee
Russ had amazing customer service give him an award I haven't felt like this about customer in cleveland in along time thank you so much
November 13, 2023
Google Public Storage Joshua Caris
Bought some boxes and supplies for moving and Russ was super helpful and provided good advice. I've used Public Storage in the past and had a great experience. Thanks!
November 13, 2023
Google Public Storage Linnell Joquin
Russ and Arianna at 2250 W. 117th street in Cleveland OH, provided great customer support. Keep up the good work!
November 8, 2023
Google Public Storage Aaron Copeland
Ariana was a great help to my storage needs...
November 2, 2023
Google Public Storage Ann Smith
October 26, 2023
Google Public Storage Cassiemarie Leighton-Callahan
Arianna and Russ are both very helpful for whatever situations &/or needs u may have while being a renter at this location. And security has been updated which is securing as well. GREAT JOB TO BOTH OF YOU !! Cassiemarie Leighton-Callahan OUTTAHAND RESALE
October 18, 2023
Google Public Storage Eric Porter
Great Costumer Service! Russ was very helpful getting started and Ariana accommodated my situation well during my transfer to another space making it smooth and affordable by putting it on my next autopay. No extra fees or issues in my experience.
October 11, 2023
Google Public Storage Theresa Colagiovanni
October 8, 2023
Google Public Storage Ken Miller
Public storage on w117 is a great place and the manager Ross is one cool dude keep up the great work Ross
October 2, 2023
Google Public Storage ryan marshall
Great job Russ best service
September 28, 2023
Google Public Storage Allen Orr
September 27, 2023
Google Public Storage Rodney Williams
She's a wonderful person and she did an excellent job in helping me
September 27, 2023
Google Public Storage Cassandra Hinton
Ariana was the best service provider that you have!!!
September 24, 2023
Google Public Storage Weebking Ray
September 22, 2023
Google Public Storage Holly Robinson
Russ was AWESOME; he was so kind and helpful! He answered every question that I had with a smile, and believe me, I had a lot of questions! He is the reason that I will continue to be a Public Storage customer!
August 4, 2023
Google Public Storage Brandon Sims
July 31, 2023
Google Public Storage Daniel Elam
Russ was amazing and help so much, 100 percent recommend!
July 23, 2023
Google Public Storage Margaret Wells
The employee was friendly, courteous, and professional.
July 20, 2023
Google Public Storage Brad Robison
Russ is the man!
July 18, 2023
Google Public Storage nathan buehner
July 9, 2023
Google Public Storage Gerald Hill
July 3, 2023
Google Public Storage Gary Hastings
July 1, 2023
Google Public Storage Saimon Uareman
Russ and Kat Awesome
July 1, 2023
Google Public Storage Eva Major
Employees are nice and very helpful
June 15, 2023
Google Public Storage Tgirl Grif
Good customer service
June 11, 2023
Google Public Storage Laverne Barnes
Clean, convenient, easily accessible. GREAT customer service from Russ. He is knowledgeable, friendly and a great problem solver.
June 7, 2023
Google Public Storage Raymond Stewart
Russ new his job and was very helpful.
May 25, 2023
Google Public Storage John Bush
Ronald could not have been more helpful or easier to work with. Highly recommend working with these folks!
May 15, 2023
Google Public Storage Sandra Melton
Russ absolutely the best help me with absolutely all my needs of storing public storage
April 26, 2023
Google Public Storage Janet Jones
April 10, 2023
Google Public Storage Sheila Babus
It was a good time The guy that helped us Russ, was very helpful and very thorough and it seems like it's going to be a good deal!
March 29, 2023
Google Public Storage Giovanni Nieves
February 25, 2023
Google Public Storage Natasha
February 23, 2023
Google Public Storage Michael Young
Russ was a huge help and great to deal with. Give this man a raise!
February 6, 2023
Google Public Storage Alexis Bryant
Russ is the best he’s kind nice and so respectful storage with them for good results
February 3, 2023
Google Public Storage Chrissy Solley
Nice and friendly staff and pretty good deals on units .
January 10, 2023
Google Public Storage Sheila Rodriguez
Simple Professional Clean... A + if I need storage I would do it all again. Thank you!
January 8, 2023
Google Public Storage Troy Berry
Although my plans to rent had changed. Russ was not only helpful from signing up to rent he also was a pleasure to work with and understanding of my reason to term my contract. Thank You Russ I appreciate your help.
January 4, 2023
Google Public Storage Chico Garcia
these storage units hold condensation - so if you have things you can't get wet then don't store them here - no ventilation - and nothing but excuses from the management - now i know why there not called dry storage
January 4, 2023
Google Public Storage Ali Mansour
This place is amazing and very helpful. Russ was wonderful though the whole process.
December 26, 2022
Google Public Storage Michael Miller
December 14, 2022
Google Public Storage Melanie Peters
Was dreading going to this storage place as I've had issues with other storage companies. I shouldn't have worried as Russ assured I was very comfortable with all the processes needed to get into and out of the facility and to my unit. Was very happy with his service and our storage unit! Also worked with Dawn at another visit and she is also very pleasant.
November 1, 2022
Google Public Storage phillip angelo
Russ at public storage is an awesome help thank you so much!! Defiantly would use this storage place again.
October 24, 2022
Google Public Storage Janyn Bode
So grateful to have had the privilege of having Dawn help me with my move into a storage unit. Dawn was professional, patient and extremely helpful. She listened to my questions and concerns with compassion and empathy and gently guided me to make the best decision for my situation.I would definitely recommend this facility to anyone looking for storage.
October 12, 2022
Google Public Storage leonard white
GREAT SERVICE!!!! Russ kindly waited a few extra mins for me close to closing time and with a great deal of patience showed me to my unit and properly set me up to make my storage process as easy n smooth as possible. He didn't have to but he did and that's quality customer service. Highly appreciate you Russ, you're the man
October 11, 2022
Google Public Storage Tiffany Othberg
Russ helped me out so great
October 3, 2022
Google Public Storage Goonies NeverSayDie
This place is a dump. Nobody calls you back. Two (maybe) carts for the inside of the warehouse. Chicken wire for a roof on your indoor unit. Dimly lit. Avoid this place. Not worth the cheap rates.
September 24, 2022
Google Public Storage antoinette stephens
Russ demonstrated outstanding customer service, professionalism and very knowledgeable in different storage unit. I would definitely recommend people to use Public storage at W117th..
September 22, 2022
Google Public Storage Patty Williamson
Russ was extremely helpful showing me my unit and making renting one extremely easy
September 20, 2022
Google Public Storage Jenny Holder
Great customer service👍
September 19, 2022
Google Public Storage Tracey Hampton
Russ took care of me,very great service
September 13, 2022
Google Public Storage Jeff Cooper
Russ was able to take care of everything quickly and professionally
July 31, 2022
Google Public Storage Devon Lindsay
Very professional great staff. Russ took care of all my needs and answered any questions or concerns I had. Highly recommend this location.
July 29, 2022
Google Public Storage JIA
So grateful for Elizabeth. She was super helpful and made my experience so much better!
July 25, 2022
Google Public Storage Robert Weller
July 23, 2022
Google Public Storage John Henry
Elizabeth was great so helpful
June 30, 2022
Google Public Storage Shy Anne
The gentleman Russ that works there is awesome and has been a big help during this move!!
June 28, 2022
Google Public Storage Jocelynn Wheeler
Let’s Just say that Russ provided the best customer service ever! I was very impressed!
June 19, 2022
Google Public Storage Jairus Jackson
Russ very helpful!!
June 8, 2022
Google Public Storage mjabdinoor
Love it. They will remind you and give courtesy call if you forgot to pay rent. I went there on my last day to get all my stuff. It was a weekend plus after hours. I got all my stuff and then left worried about how to cancel or stop my subscription. I was so busy I didn't go back until after two weeks. When I went there the guy tells me they already stopped billing me and that my subscription ended when my unit went empty. When I asked him how? he said they are aware of everything and also look out for everybody renting space there. I was like, "cool, thank you". I was relieved for the fact that I didn't had to pay for another month's rent that I did not use.
May 25, 2022
Google Public Storage Faith Parker
Russ is always so helpful and friendly!!
May 24, 2022
Google Public Storage Demetrish Parham
R Us on 117th Save the Day for me very, very customer service we need that everywhere
May 15, 2022
Google Public Storage Michelle Shirley
Awesome storage and helpful employees
May 3, 2022
Google Public Storage Greg Roche
Would recommend, Russ is very upfront about pricing. He communicates in Advance if there are any issues & looks out for the customers. Facility is clean and conveniently located. Thanks
April 14, 2022
Google Public Storage Jeff Morris
April 14, 2022
Google Public Storage Danny Rivera
Awesome customer service from Rus long time customer would rent from again
April 8, 2022
Google Public Storage Marcia Bellamy
April 1, 2022
Google Public Storage Joe guzman
Is a little expensive and it looks old building
March 23, 2022
Google Public Storage Cyndi Watt
Clean somewhat nice and helpful employees. Reasonable.
March 7, 2022
Google Public Storage Daniel Osysko
Russ was very personable and helpful. He made renting a storage unit very easy for me.
March 7, 2022
Google Public Storage amal sliman
February 27, 2022
Google Public Storage Mercedes Mercado
February 22, 2022
Google Public Storage Matty Matt
Good Clean Storage Facility with New LED Sensor Lighting.Max and Russ is some awesome people that takes good care of your needs.
January 28, 2022
Google Public Storage Jennifer Grady
Bought a locker here on auction and it being my first time doing this I didn't really know what to expect. Russ was an amazing gentleman who explained and helped us with anything we needed. He honestly went above and beyond!!
January 24, 2022
Google Public Storage Tonya Coolidge
Russ was amazing! I reserved unit that was way too small,Russ was able to acomedate me with a bigger unti! Awesome customer service!!
January 12, 2022
Google Public Storage Elena Mary
January 9, 2022
Google Public Storage Joshua Hillman
Russ went above and beyond to help me organize a move of my unit when I wasn’t able to make it back in state. Really top notch service. Thanks again!
January 9, 2022
Google Public Storage Freddie Coffey
Great staff. Russ and Jeff are super friendly and helpful.
December 15, 2021
Google Public Storage Andrea Hutchins
Yes Russ was very helpful
November 8, 2021
Google Public Storage Lindsey Mooney
Russ was so helpful! He was very patient with me and answered all of my questions. He walked me through the process and I never felt rushed or pressured. Highly recommend!
November 1, 2021
Google Public Storage Sana Fatima
Wonderful location with excellent staff. Russell was a great help through the whole process, addressed any questions and concerns we had. Would definitely recommend:)
October 22, 2021
Google Public Storage Carla Wagner
Terrible customer service.
October 12, 2021
Google Public Storage Britney
My company has used this location for several years and it's finally coming down to having to switch to another storage facility. Everything inside our unit has an awful mildew smell to it. The smell is so strong that when I took a box of paper files to our office, the smell was so overpowering that I had to move the box to another room just to air it out. Also, the inside of this location is VERY intimidating and looks like something straight out of a horror movie (I'm not exaggerating). I'm not giving 1 star since nothing has ever happened to me while there BUT I am on high alert anytime I do stop in.
October 12, 2021
Google Public Storage carol wood
Russ is a nice person and works hard to settle conflicts and problems.
October 12, 2021
Google Public Storage F_ JORGE_P_23
Great customer service at store location # 22001 in Cleveland Ohio. The lease agent Kat was great with helping me with my frustrations over the first location where I made prior reservations. They really messed me up in last minute saying they had no more units while thier online system found one for me. So I went to the Public Storage on 117th.Street and got an even better and less price for same size I needed. The main Manager Russ also makes sure that you get what you ask for. You drive inside the hugh building to park and off load and use carts ti load your stuff. So when winter comes no snow to worry about. They also told me that their locking gates use a special lock that's impossible to break, so you have to buy their specific locks.
October 8, 2021
Google Public Storage Bobby Colon
Update: I was contacted by corporate regarding my review. It seems that the company takes pride in their service. The issue that I experienced was addressed and I am satisfied with the outcome. Updated to 3 stars. 1 star by force. I received the worst customer service that I've experienced in this city. The "property manager" with the green ombré hair(Ms. Bank for the purpose of this review) needed to go to the bank during my time spent here. Just my luck right? WRONG. Because of this bad experience I canceled my reservation and found another location right around the corner for less money. So fasten your seatbelts while I write this review. I reserved this unit online early Saturday morning. A young lady called to confirm, discussed entry to the storage facility and asked what time I would be coming in and mentioned that she wanted to make sure she was in the office in case I needed anything. 2 hours later I arrived....LET'S GO! The words excuse me had to be repeated and practically yelled because Ms. Bank was in a bad mood and did not want to deal. ID/DL was held in the office in order to use the carts to transport belongings to your unit(bummer). I went and placed my items in the unit. I returned the cart and went to retrieve the ID and Ms. Bank was nowhere to be found. She was at the bank! Several other customers were waiting. One guy left & said he would get his license later. When she returned she still had an attitude and when I asked her a question she became extremely rude. It was at that moment I knew that I would need to cancel. The admin fee is non refundable so choose wisely. The business is a little outdated but who cares because you just need the unit for a short time. Garage door to the unit was a little raggedy. Lighting malfunctions and you may have to store your items in the extreme darkness like I did(or provide your own flashlight).
October 4, 2021
Google Public Storage Ada Jeames
Russ is so helpful. Living out of town and being able to pay my bill online made things Super Easy. When it was time to bring the contents of the unit home, everything was a breeze. We would definitely use Public Storage again. Thank you again to Russ and Jeff.
October 3, 2021
Google Public Storage Pammie B
September 29, 2021
Google Public Storage Linda Kane
My first experience renting a storage locker. Expected the worst - was I wrong! Don is very professional and courteous. Makes you feel as though you are his one and only customer. The Unit was spic and span, and very secure. Climate controlled and dry, easy to access. Would recommend for sure and will use again if the need arises.
September 14, 2021
Google Public Storage Eugene Gill jr
September 7, 2021
Google Public Storage Mike S.
The manager Russ made everything so easy and understandable. Excellent customer service.
September 2, 2021
Google Public Storage rainbow panda
Russ offered awesome customer service; he was helpful, knowledgeable, and prompt with his assistance for my need. Thank you so much Russ!
August 29, 2021
Google Public Storage Amanda Hall
Ross was great and great doing business with him
August 25, 2021
Google Public Storage Amanda Gielink
Russ is a stellar employee! We ran into some snafus and Russ went above and beyond in every way! I am a Public Storage customer for evah!!!!!!!
July 2, 2021
Google Public Storage Kenneth Larkins
June 28, 2021
Google Public Storage jade reed
Good evening I've had my belongings here for almost a year and Russ at the front desk is wonderful please give him more money:)
June 25, 2021
Google Public Storage The real league of shadows
Fiona help me get the app and was very kind and patience.
June 19, 2021
Google Public Storage Albert Cole
Very good service from operator Russ Helped me secure a unit after an issue at another location. Helpful staff.
June 5, 2021
Google Public Storage Emily
5 stars for Russ
June 3, 2021
Google Public Storage Cindy Sulecki
Russ was awesome. Very helpful thank you.
June 3, 2021
Google Public Storage Blair and Barbara Chirdon
Russ, from the reviews I saw before going to the facility, fit these reviews nicely. He was very thoughtful and explained things thoroughly and thoughtfully. Pointed out considerations to think about which I found very helpful.
May 19, 2021
Google Public Storage Kelly Lynn
Expensive
April 20, 2021
Google Public Storage Bev Swan
Great helpful staff
March 16, 2021
Google Public Storage Michael Turruiviate
Way to expensive.i didnt think twice about walking away
February 27, 2021
Google Public Storage Eli Parrish
Russ was very helpful. Quick setup and an awesome experience
February 26, 2021
Google Public Storage zoreda mclester
They have hidden fees and they charged me 2 times in one month and didn't give me my money back
February 25, 2021
Google Public Storage Bianca Tyus
My name is Bianca and I been with public storage for 3 years the property manager Russ is always very helpful and nice always there to figure out a solution today I accidentally broke my key to my unit his boss max was literally there In 30mins to let me in best place ever thank you 🙏🏾 guys so much!!!
February 18, 2021
Google Public Storage Vincent Malpasso
Friendly Manager and employees, easy access and plenty of room to handle your business. I highly recommend this place.
January 23, 2021
Google Public Storage Elizabeth Dilley
I’ve always had a terrific experience here! Russ is a first-rate manager and he always works hard for customers. We recently closed our account, but we’ve been so pleased with the service here that we recommended this location to several friends.
January 16, 2021
Google Public Storage Mark Pettis
We are making a move cross-country from Southern California, and Russ was incredibly helpful in getting us set-up with exactly what we need. Excellent customer service!!
January 16, 2021
Google Public Storage Angie
January 9, 2021
Google Public Storage pretti darkskin
Russ was awesome! He was thorough and my move in experience was seamless.
January 5, 2021
Google Public Storage Belinda Smith
W. 117th location! Russ has been AMAZING! He has literally gone above & beyond to ensure I have everything I need, including the right size unit! He is patient, genuine, & pleasant, all of which are in very short supply now-a-days! Russ explained everything I needed to know in a clear, non-condescending manner that left me confident in the decision I was making about my unit. There was even an issue where my original request could not be fully honored. Russ was READY with MULTIPLE courses of actions for me to choose from! He was thoughtful when he needed to remove his mask for any reason, & conversational without it feeling forced. Listen, if you need storage, THIS is the spot, full stop!!
December 31, 2020
Google Public Storage Nayda Cruz
Friendly
December 14, 2020
Google Public Storage FejiVA
December 12, 2020
Google Public Storage Michael Carlton
December 8, 2020
Google Public Storage megan gogol
Russ was very helpful and professional. 10/10 recommend
December 3, 2020
Google Public Storage Sandtasha Hope
December 1, 2020
Google Public Storage Carlos Luis Jimenez Chinchilla
November 12, 2020
Google Public Storage Princesa Caprichosa
November 10, 2020
Google Public Storage Chris Jonz
Don't have any complaints
November 9, 2020
Google Public Storage Shuxin Wu
October 28, 2020
Google Public Storage Lenora Mateo
October 26, 2020
Google Public Storage Benjamin Permenter
Will definitely utilize this location again, due in large part to the service of Russ. He was polite, helpful, and informative, allowing us to clean out our unit quickly and efficiently. Well done.
October 5, 2020
Google Public Storage Michael Crawford
Russ was a great help and most definitely good customer service
September 15, 2020
Google Public Storage Eric
September 15, 2020
Google Public Storage Timothy Townes
Include all fees and taxes before you have people committ to a unit
September 9, 2020
Google Public Storage Martin
September 4, 2020
Google Public Storage BRIAN KEVIN
Samantha was amazing took 6 minutes to explain the leaving/vacating process to me. Told me how to bd out effectively. She was kind and courtious very professional and helpful.
August 3, 2020
Google Public Storage Sonya Neer
I thank the the Coustmer Service rep in the place to say late just to allow me to get a storage unit for the month to month and I loved how I can activate the door to the facility and that I thank him
August 1, 2020
Google Public Storage Latonya Hawkins
If I could give less than a zero star i would. The general manager's attitude was demeaning and dismissive. Russ really tries to be a customer centric professional but apparently must mimic his leadership. The company itself, in my opinion has predatory billing practices that violate Ohio code 5322.05, during a pandemic no less.
July 15, 2020
Public Storage James Salvo
Do you have someone that can cut a lock off? I lost my keys! If so what days and time are they available?
July 8, 2020
Public Storage Jellean Walker
I need to rent a small size storage room in door size of a small bed room give me a price I may need a 10 by 10 can you give me a price for Westside storage West 117th zip code 44111
July 5, 2020
Google Public Storage Ryan Dunning
SCOTT WAS AWESOME AND HE WAS VERY CLIENT ORIENTATED AND GOT ME IN AND OUT WITH A STORAGE SPACE QUICKLY. GREAT CUSTOMER SERVICE .....
June 19, 2020
Google Public Storage Ken Bragg
June 17, 2020
Google Public Storage George Hook
Clean. Friendly staff. Temperature was good in storage area.
June 7, 2020
Google Public Storage Ray Walton jr.
June 1, 2020
Google Public Storage James Bryant
Booked an e-rental and Russ called me up on the day of the move it and was kind enough to show me the way to my unit as well as Demonstrate how to use the lock, was a very smooth move it thanks to him.
May 26, 2020
Google Public Storage amy weber
Russ was very helpful, professional and friendly. Unit is clean enough with wooden floor. I like that you can pull into garage for inclement weather.
May 24, 2020
Google Public Storage Naniitude
Russ was awesome! I would recommend this place
April 30, 2020
Google Public Storage Fiona Allan
Russ is an amazing person and so kind. Who would have thought you’d meet someone so great at your local storage unit service!? Highly recommend.
March 17, 2020
Google Public Storage Michael Rich
February 26, 2020
Google Public Storage Debbie Kuczinski
February 25, 2020
Google Public Storage Misael Rabanales
February 24, 2020
Google Public Storage Nicole Kintcher
February 22, 2020
Google Public Storage Katie Zavesky
Zack was great!!!! helped me out. knows a lot about the storage company.
February 18, 2020
Google Public Storage Hanna Wills
Great facility, also, the gentleman there Zach was great at answering any questions I had and was very nice at that!
February 12, 2020
Google Public Storage April Starkey
Ross is the best he's helped me and my wife with questions we had....... Excellent service from him.
February 6, 2020
Google Public Storage Deborah Baker
Russ was great! He informed me of all the information I needed to bring for my next day’s appointment, showed me the unit, made sure I understood the legalities, and addressed all my questions and concerns. He’s both pleasant and professional to work with.
February 1, 2020
Google Public Storage April Korth
Geoff was great such a great help.
January 21, 2020
Google Public Storage Bill Shepardson
Just moved out of this unit. Russ was extremely helpful and I am grateful for his support!!! Great job!!!!!
January 19, 2020
Google Public Storage April Davis
January 17, 2020
Google Public Storage Kimberly Short
I very recently moved back home from Florida. I needed to place some items in storage. I talked to Russ on the phone who was very friendly. Once I made it into the office Russ went above and beyond while walking me through the entire process. He explained everything in great detail and was very knowledgeable. Russ was a pleasure to work with and made my move back home so much easier for my daughter and I. If your in the area and are looking for a place to store some belongings ask for Russ at Public Storage. You will be happy you did!
January 16, 2020
Google Public Storage christine herbert
I’ve had to use Public Storage in Lakewood 3 times over the past 10 years and each time, the staff has been courteous and professional while assisting me with my storage needs. Once, Russ even worked with me when my moving truck was running late. Another time, I was torn between my moving options and he helped me save $200 with a small approval of a request. I appreciate and trust Public Storage for keeping my belongings safe and dry and will definitely return as a customer if ever needed.
January 15, 2020
Google Public Storage Julie Troyer
My move was such a disaster from beginning to end with the only exception being the storage facility process. My movers and truck rental were all a nightmare so it was a relief to see that I was moving my belongings to a safe, clean facility with Russ, the fantastic property manager. It's my first time renting a storage unit and Russ could not have been more helpful with getting me setup and answering my questions while still getting through the check-in in a timely manner (and he was definitely busy!).
January 13, 2020
Google Public Storage Tia Holloway
Jeff and the store manager (Rus) are awesome to work with in getting units here, their customer service and care goes beyond a storage unit rental! I highly recommend this location!!!
January 7, 2020
Google Public Storage Matthew Perkins
Russ was super efficient and helpful.
January 1, 2020
Google Public Storage Mohammed Alawadh (MD)
December 30, 2019
Google Public Storage Anthony Gielink
Carlina was very accommodating.
December 27, 2019
Google Public Storage Bryan Schmidt
Easy to get everything set up, Russ was very helpful.
December 19, 2019
Google Public Storage Angela Bender
Russ was awesome and was very helpful in every way possible. Thank you Russ and excellent customer service.
December 19, 2019
Google Public Storage Dave Robinson
December 18, 2019
Google Public Storage Vince Oneill
Russ was the bees knees. Cool and polite will recommend to friends and family
December 17, 2019
Google Public Storage Terrence Foxworth
Russ is the best guy ever,always willing to make my experience better. It's been over a year and I'm still a customer thank u Russ. U ROCK!!!
December 17, 2019
Google Public Storage Larissa Joan Reidy
I highly recommend this storage facility. The facility is clean, well-maintained, very secure, with easy in and out access and automatic lights. Russ and his staff, were always extremely kind and understanding. They went above and beyond in ensuring my experience with them was a positive one. Highly recommend!
December 16, 2019
Google Public Storage Joseph Sullivan
We are a new heating vendor for this location. Very impressed with Russ. Very organized and efficient. Made our job easier
December 2, 2019
Google Public Storage William Nichols
Great customer service
November 22, 2019
Google Public Storage Thomas Schumacher
RUSS, you are the man! Thank you THANK YOU!!! The property manager Russ at the public storage on west 117th is so friendly, courteous. He makes sure you understand everything before you sign up for your storage space. This location has flat carts for you to use free of charge but make sure you have your ID for carts. The inside units are all I have seen here but it's pretty decent inside climate controlled too. One thing I will say is I always find nails inside by the loading ramps. Overall this is a pretty safe secure facility which is conveniently located right off of I90 has a friendly courteous staff. I would definitely recommend this place to all my friends and family members. I am more than happy with the facility and the staff at Public Storage on west 117th. Thank you public storage!
November 20, 2019
Google Public Storage Malia
The customer service provided by Russ was excellent. The process was quick and moving in was super easy. However there is one issue I have, which definitely would've impacted my decision. The issue is the price you're given when you make an initial reservation is not at all upfront or transparent, which is a terrible business practice I absolutely hate and I wish companies would be more honest. The price I was given after making a reservation was $25 ($1 1st month rent special + $24 administration fee). When you arrive and are halfway through the registration process is when the fees start getting added on. The fees (which were not disclosed at any point prior to midway through registration process) took the total from $25 up to $61.67 (so thats 36.67 in undisclosed fees). The fees (which are in the pictures posted) include Rent Tax 0.08+REQUIRED insurance with no choice of coverage level $15+ storage lock $19.99+ sales tax on the lock $1.60. Please understand, my issue isn't necessarily with the amount, although I was not pleased. My issue is the price I paid was quite a but higher than the price I was given. If all of the charges were disclosed PRIOR to arriving my rating would've been 4/5 stars. I wouldn't discourage anyone from choosing this company, if you're considering using this company ask about any charges not disclosed in the quote and be prepared to pay more than the price you're quoted.
November 19, 2019
Google Public Storage Alyna Ramirez
Awesome people, and very secure facility.. I definitely recommend it. Russ, pretty much runs it all, and he is absolutely wonderful, an amazing guy and a true pleasure to work with!! If I am ever back in town and need a place to store my goods, I wouldn't think twice about coming back here.
November 5, 2019
Google Public Storage M.D. Loftis
Carlina was the best, she helped and explained everything so that my understanding of the process was clear.
October 31, 2019
Google Public Storage Elisha Jo Northup
Scam! I noticed a charge on our bank account when the unit was already paid for by another account. I called the manager to get the money back and he refused. Then I called the bank to file a claim for unauthorized charge. Now the bank says that this charge was indeed authorized and we will not be getting our money back. I asked the manager for corporate headquarters, he doesn't have it. I attempted to contact corporate and all I got was an automated machine for bill payment, balance, move in/out dates, etc and that was the end of it. Going to file a claim with the Better Business Bureau and the Attorney General's office.
October 22, 2019
Google Public Storage David Mccann
October 19, 2019
Google Public Storage Zerokill128
Just closed out another unit with Russ. This is the only place I will ever go for my storage needs. Until next time, thank you Russ! Awesome as always
October 12, 2019
Google Public Storage Debbie G
We just rented a large storage unit from Russ. Great guy. Very knowledgeable and friendly. Clean facility. Very happy with the service!!! More people need to learn customer service from Russ!
October 11, 2019
Google Public Storage Christopher Galarza LeSure
I was moving rough my least dimes all I wanted was an accurate quote. I was ecstatic when they weighed me $97 out the door... it wasn't till I got thr that I was informed it was $143 because "they can't say certain things over the phone(locks, administrate fees, etc)". Be prepared and educated before you go.
October 10, 2019
Google Public Storage Cortney Kendall
Great customer experience with Russ
October 3, 2019
Google Public Storage Blanca Medina
Russ was very kind and explaing everything detailed
September 29, 2019
Google Public Storage Oscar Planas
September 28, 2019
Google Public Storage Billy Schumacher
Russ was a very big help in moving in to my unit! Very polite and professional. Answered all my questions and was very patient with me.
September 26, 2019
Google Public Storage JEWL J
Russ was awesome! Walked us through each step. Made the process easy! Thanks Russ!
September 24, 2019
Google Public Storage Gen Patrick
These people know how to treat you. They are always pleasant and friendly. Ask for Russ.
September 21, 2019
Google Public Storage Gerald Yocabet
September 18, 2019
Google Public Storage Gabriel Caraballo
I like this place cause they're secure
September 14, 2019
Google Public Storage Jazmil Torres
Always good service and they always work with me thanx Russ for all ur help and understanding
September 13, 2019
Google Public Storage Lee Estrate
Russ the manager, was exceptionally kind. This was my first experience and he was helpful and led me to a large clean unit. He was helpful in every way. Thank you, Russ.
September 13, 2019
Google Public Storage Janet Jones
Nice
September 13, 2019
Google Public Storage Veda Lowe
Russ Rocks! He helped me with picking the storage that was best for me and made sure I had everything I needed to complete my move. Also, the location is ideal.
September 12, 2019
Google Public Storage Thomas Euerle
Russ was a great help in getting us a unit and even staying a little over his shift to let us use the dolly to help make the move a little easier. Great prices as well when making the reservation online.
September 7, 2019
Google Public Storage Sierra Walker
Units are filthy and the old grumpy guy in the office was very rude and sarcastic I will NEVER use this company again HORRIBLE SERVICE
August 23, 2019
Google Public Storage Willie James Jones Jr.
Took a friend.
August 16, 2019
Google Public Storage Maricel Martinez
Perfect attendance love the comfort, love the attention. Thank you Russ
August 15, 2019
Google Public Storage Ray McCormick
Russ I like to say you did a fabulous job today. I have rented one of your units before and the only reason I rented the unit today from him. The one I wanted and reserve was too small. I went with the larger unit because of his outstanding customer service. Great job and thank
August 5, 2019
Public Storage Omar Dinero
Why does anyone have to wait 2-3 weeks for em to change a lock? Because i lost my keys That's just ridiculous
August 3, 2019
Google Public Storage Ricky 5879
Russ is awesome
August 3, 2019
Google Public Storage Bob Hart
Russ is awesome. Man down crowded day. And he killed the customer service experience. Bob
August 3, 2019
Google Public Storage Jakiki Wells
Russ was fantastic help !!👍🏽
August 2, 2019
Google Public Storage steve harris
July 27, 2019
Google Public Storage Linda Lilley
July 27, 2019
Google Public Storage Melissa Jensen
July 27, 2019
Google Public Storage Tj Gsomething
Jeremy and George say to "Restorage the Love!
July 24, 2019
Google Public Storage Nina K
My experience at Public Storage was excellent. I needed a another unit so I was helped by Ashley, she was very professional and knowledgeable. The reservation process was smooth and speedy. Overall I can say that I left the facility very satisfied. I would definitely ask for her over anyone else from my prior experiences at this place.
July 22, 2019
Google Public Storage Patricia Russo
July 19, 2019
Google Public Storage Donald Brooks
Ashley was very helpful today
July 14, 2019
Google Public Storage autumn dunlap
Ashley was great !
July 13, 2019
Google Public Storage Carpet Specialists
The male manager there has great attitude,(forgot his name), but he was very fast with getting us a unit to store our items and straight to the point. Helpful with answering all of our questions as Well!
July 10, 2019
Google Public Storage Annabelle Capone
July 8, 2019
Google Public Storage Shane Thomas
Y'all better give my girl ashley a raise and a promotion something damn
July 7, 2019
Google Public Storage Daleia Woods
I was very please with the service I received by Ashley. I was very informed upon my reservation. I couldn’t be more happier with my choice in using Public storage and it being my first time too. If I could give my experience 10 stars I would.
July 1, 2019
Google Public Storage mike twice 216
Staff is very polite. It was clean and easily accessible. Would deffinetly use again if needed.
June 29, 2019
Google Public Storage Gigicu Gigicu
June 25, 2019
Google Public Storage Christopher McGonnell
Expensive
June 22, 2019
Google Public Storage Phyllis Garrison
Thank you for us for all your help and your professionalism I will see you again and again.
June 22, 2019
Google Public Storage Ronald Atkinson
Corrie was fantastic
June 17, 2019
Google Public Storage Kayla Bolton
Ashley was very nice and quick with giving me my tour and setting me up with my storage unit and keys. It’s very affordable ! She had great customer service skills and explained everything very well. Thank you defientoy will refer others.
June 11, 2019
Public Storage Mohammed Alawadh (MD)
Which size it can fit suv for storage
June 11, 2019
Google Public Storage Mizzar
June 6, 2019
Google Public Storage Faraz Inak
Ashley is always helpful and wonderful in helping us through our problems and headache in our moving needs. Thank you Ashley. We greatly appreciate your help and assistance
June 2, 2019
Public Storage SMA Studios
Does it have an RV?
June 1, 2019
Google Public Storage Karen Griffin
May 22, 2019
Google Public Storage Matthew Javorsky
I was dreading the task of finding a storage space for My Mom's upcoming move, but Public Storage made the day Far Better than I could have Ever Expected. I made a call to Public Storage based on iPhone Siri recommendation, and within 20 minutes, the friendly and helpful associate on the phone (Ashley) had me setup with a reservation to come in to look at the property. It was A Very Pleasant surprise to find out that Public had a 10x20' space available at discounted rate within 8 miles of My House. Public is running A summer kickoff special that basically got me a larger space than I expected at 50% off regular rate.! After getting off the phone with Ashley, I immediately received an informational email and text message from Public that contained All the information about my upcoming reservation meeting at the property. It just so happened that I got a flat tire two hours before my scheduled meeting, so I called the number provided and was talking with Russ (property manager), and he easily accommodated a time change for me to a little later in the day. I arrived at the property and was immediately impressed with the location just off the expressway (I90). I went in the office and meet Russ and Geoff. They went over general information, then took me to the space that was reserved for Me. I was totally sold on the space, security, and location of the property; and then went back into the office where they went through the administrative processes of signing me up. This process was highly automated and fast; I was out the door with keys and All the information I would ever need to get into my space. I went home, jumped online to the Public Storage website and was able to easily manage Everything related to my new storage space. I found the entire process from beginning to end to be Excellent. The stress of moving just got reduced because of Public Storage, and the friendly and informative staff members truly made this experience As good as it could be! Now I have a space for Mom's stuff for as long as we need it, and I don't feel like I am getting raked over the coals. I HIGHLY recommend Public Storage. Easy 5 Stars.
May 14, 2019
Google Public Storage Desiree Rivera
Great customer service very friendly
May 13, 2019
Google Public Storage yonnie jones
Ashley is AWESOME!!!! Great customer service!! She is definitely good at what she does!!! Russ was also very helpful and nice Clean storage ....I recommend
May 6, 2019
Google Public Storage Nicole Alvarado
Loved the way the receptionist Ashley treated me and help me find the right storage unit I needed.
May 5, 2019
Google Public Storage Renda Omalley
I would like to share the happiness i received ...i was greeted by Ashley...such a pleasent person...answered all my questions and was so helpful...i was able to buy the equipment i needed and storage was very clean....GREAT JOB ASHLEY!!!!!very happy customer..
May 3, 2019
Google Public Storage Jaetjeans Joseph (JJoseph8)
Russ was awesome thanks again bro
April 26, 2019
Google Public Storage Evan Pritts
Russ is the best! Very helpful and great customer service. The units are clean and everything is well managed. Thank you for the great storage experience!
April 25, 2019
Google Public Storage Robert Zjaba
Great staff and service
April 21, 2019
Google Public Storage Ariana Deichler
Extremely excellent communication and customer service. Ashley was very friendly.
April 21, 2019
Google Public Storage Clarence Miller
Nice
April 21, 2019
Google Public Storage kat rasta
Ashley helped us today. We experienced excellent customer service with everyone we spoke with. When we met Ashley in-person today, she was extremely knowledgeable. Ashley was very informative and answered all of our questions. We will continue to tell anyone we know who needs storage to go to 2250 West 117th Street in Cleveland, Ohio!!! (I was a customer here for my own unit several years ago!)
April 19, 2019
Google Public Storage Adriana Glenn
The staff at this facility makes this Public Storage facility one of the best! Ashley was very professional, helpful, knowledgeable and so very pleasant. She really helped my mother when she needed to downsize units She offered helpful tips and made the transition from one unit to another seamless. She should receive employee recognition of she has not already. She is an asset!
April 17, 2019
Google Public Storage Arkham assassin
Ashley was amazing always so pleasant and friendly I love coming here
April 16, 2019
Google Public Storage Kelly Carr
Public Storage is awesome! There's a woman by the name of Ashley that was so helpful and curtious she made sure everything was taken care of and went above and beyond the call of duty ty! Russ was very knowledgeable and thrill!
April 15, 2019
Google Public Storage Ivory Magwood
Ashley was awesome today gave me great information great customer service
April 5, 2019
Google Public Storage AJ Jennings
Great customer service and Russ was extremely knowledgeable about everything. He went above and beyond the call of duty assisting me. We also had a great conversation. I am very satisfied and happy with our interaction! Keep up the excellent work!!!
April 4, 2019
Google Public Storage Sterling Alexander
March 25, 2019
Google Public Storage Ron Murray
Ashley was super helpful
March 18, 2019
Google Public Storage YAEL TIMOCK
Ashley & Russ were efficient & professional. All of my concerns & questions were answered. The office was clean and the staff was very friendly.
March 17, 2019
Google Public Storage Pepper McGowan (Pantherium)
They usually call you before they auction off your stuff. It's almost been a year since my things have been there but people keep moving their stuff tenants and stuff and stuff and stuff I Used to Know adjectives people keep moving their belongings into my property and so I have no room to move my storage space belongings into my own I think I'm going to live in my storage space until they find me out. Ask for April or Russell there they're very merciful and don't trust their website because they'll screw up your credit card payments it's a national company but this location is a really really nice David have an old school answering machine. I just wish there were 24 hours to access your space especially when I move in there with my 17 cats add perhaps also a medium sized battery operated work light because if I don't get it out of there this month it's going to come to that.
March 15, 2019
Google Public Storage Tara Raahauge
March 10, 2019
Google Public Storage Jameson Oquendo
Ashley was great and wonderful I will definitely recommend!
March 10, 2019
Google Public Storage Teddi Payne
I needed storage for our moving and contacted the call center. I was told that someone would be calling from the site, then a cheery voice contacted me. It was Ashley and she told me that the call center sent my info and she’d asked was I coming in. I told her I was already in route. I showed up and she immediately took care of me in less than 10 minutes. She was on cue, asked me questions about the size of the unit I needed, showed me where to the truck, explained about the lock usage, and went over the rental agreement very professionally. I would highly recommend this company if anyone needed to rent storage place. Kudos Ashley and thanks for making me and my fiancé happy customers! 🤗 Teddi W.
March 9, 2019
Google Public Storage David Santiago
Vary nice place here
March 6, 2019
Google Public Storage Angel Cosme
Have used this storage twice now and have nothing but good things to say. The people here a are amazing. I was attended by a young lady named Ashley who was polite and being that it has been a while since I was last here, I had many questions that she took her time to answer. She was very helpful. Good fare prices with incredible service.
February 18, 2019
Google Public Storage Madison Reep
Ashley helped me today to rent out a last minute spaces for a couch I need to store. She was happy, helpful, and just all around nice! She explained everything to me and answered all my questions. Cheap prices too! Thanks guys!
February 14, 2019
Google Public Storage Jared Weppelman
Russ and Ashley were very helpful and dealt with my brother and I while caffeinated. It was quite pleasant.
February 7, 2019
Google Public Storage Catherine Peeple
Thanks Ashley u was a great help today
February 5, 2019
Google Public Storage J G
Russ and Ashley are awesome!
February 2, 2019
Google Public Storage Barbara Morales
Russ was great excellent customer service
January 28, 2019
Google Public Storage Wes Mock
Just moved into our storage unit for storing work stuff and Ashley was awesome. She had all of our information prepared when we walked in, is very friendly and had us set up and moving in within 15 minutes. Made for a great experience and will definitely recommend to friends and family. The units are clean and very accessible, as well.
January 27, 2019
Google Public Storage Kevin Hubbard
Ashley is one of the most pleasant person I've encountered in a long time. She deserves a huge raise she is an asset to your company irreplaceable!
January 27, 2019
Google Public Storage Davis Thomas
Ashley is great
January 26, 2019
Google Public Storage Miguel Cheveres
Thanks Russ!!! Great service very helpful.
January 15, 2019
Google Public Storage Edward LeBreton
January 4, 2019
Google Public Storage Amanda Please!
December 30, 2018
Google Public Storage Juanita Ellis
Good customer service,had everything i needed
December 28, 2018
Google Public Storage James Morrison
Russ was very thorough and helpful
December 28, 2018
Google Public Storage Carline Paul-Blanc
All these reviews are made up maybe from friends or families. Do no let be fooled like me. I rented a storage unit from them just for couple months all my stuffs WERE stolen by people working there. They have the same keys they make you paid for. When I realized that my stuffs were missed the guy at the front desk told me without shame that the storage has been vandalized all I have to do is to call the insurance company, which I did but the insurance will ask you for every single purchase receipt in matter for them to pay you for missing items. You will keep receipt for household items you keep from house to house? PLEASE DO NOT LET GOOD APPEARANCE FOOL YOU GO SOMEPLACE ELSE All your stuffs will be stolen by the same people working there. DO NOT USE THIS STORAGE.
December 10, 2018
Google Public Storage Kaina Quinones
Thank You Ashley For All your Help 😃😃😃😃
December 9, 2018
Google Public Storage Alonzo Powell
December 7, 2018
Google Public Storage Janet Ashley-Bailey
December 6, 2018
Google Public Storage Frances Perez
Had excellent customer service at arrival, Russ was, and still is very friendly, and helpful when i come in.
December 4, 2018
Google Public Storage Carol Berrios
Russ was very helpful.
December 1, 2018
Google Public Storage Kim Diaz
The owner is a very nice guy. A little dirty.
November 19, 2018
Google Public Storage Kalene Karkut
Ashley is the best!! She needs more reviews!!
November 14, 2018
Google Public Storage Catrina Thornton
First of all Ashley was extremely amazing helped me with everything she knows exactly what to say and how to say it very polite and about her business showing me everything I need to know best experience I ever had from a storage company much recommendable!
November 3, 2018
Public Storage April Starkey
If you miss placed your code to enter the storage would you be able to look it up
October 31, 2018
Google Public Storage Ashley Fisher
October 30, 2018
Google Public Storage Jokechoke Jokechoke
Service was fantastic and more than satisfactory.
October 26, 2018
Google Public Storage Will Morris
Russ was outstanding!
October 26, 2018
Google Public Storage Witches&Warlocks Worldwide
Bad entrance location
October 24, 2018
Google Public Storage John Fredieu
This is a filthy unsecure facility. They lost the front gate months ago and offer no increased security measures. In fact, the property manager stated that the facility never offered any expectation of security. Contacting corporate is a joke on their website and when I do get a response, it is to contact the property manager. Had to move to another unit in the facility when my first unit was broken into. No help was offered, not even a dolly. Only response I ever got from them was to raise the rates constantly. Avoid this facility, avoid Public Storage altogether.
October 21, 2018
Google Public Storage Eric Jacobson
I was treated very well and felt very welcome. Ashley C. is an absolute doll. She was extremely knowledgeable and answered any question I had. It was a great experience and I will refer them to anybody. Thanks again Ashley C. u were nothing but helpful!!!😊😊😊
October 10, 2018
Google Public Storage Kyle P
Russ is great. Had a SNAFU with a place around the corner and needed a place the same day. Russ helped me figure out a complex problem requiring a loading dock and a ltl shipment set to be here in a couple days. Thanks man!
October 8, 2018
Google Public Storage Ivan Goins
Personality - Yep! Ashley is great & somehow my phone was ringing - before I even completed the reservation, on my end... They should have ya on a billboard (ashley) right off the e-way!!! -Thanks- ps: t/middle name is a No_No - save face📌
September 23, 2018
Google Public Storage Donna Farrell
DO NOT PUT YOUR BELONGINGS HERE AT THIS FACILITY..THE ROOF CAVED IN DURING HURRICANE IRMA..ON TOP OF MY UNIT..AND WAS FORCED TO REMOVE MY THINGS THEY GAVE ME TWO DAYS NOTICE! I LOST ALL OF MY FURNITURE, I PAID THE INSURANCE MONTHLY..NOTHING WAS COVERED!!!! MOST EVERYTHING WAS COVERED IN MOLD..THESE PEOPLE WERE RIDICULOUS!
September 21, 2018
Google Public Storage Ashley Thomlison
September 16, 2018
Google Public Storage Andre Evans
I just want to say that I had the best experience at this location. Im new to the area and the employee was so helpful. Ashley helped me with my storage and let me know what was around the area. Thank you again Ashley! Your the best!
September 15, 2018
Google Public Storage Angel K
Quick and easy to sign-up. Love the option for indoor and outdoor storage. The office manager Russ was very polite and helpful. Definitely would recommend if you need a storage unit.
September 12, 2018
Google Public Storage erick carlton
Cool place for you to store your house hold goods. Very nice and clean. The prices are the best in Cleveland.
September 8, 2018
Google Public Storage Michelle Mays
Having never been inside before, I was not prepared for the heat, no ac, no fans even for flow of air. Chicken wire on top of units...how secure is that? Never getting a unit there again.
September 8, 2018
Google Public Storage jose nieves-perez
Got my storage with Russell excellent customer service this guy knows what he's doing excellent customer communication skills....💪💪💪💪
September 8, 2018
Google Public Storage Natty Velez
Best customer service I had in a long time!!! RUSS was awesome.. Very helpful to the end Thanks!!
September 8, 2018
Google Public Storage j medley
Back again 3 years later that's how much I trust this storage was helped by Ashley what a kind blessing she was 5 stars for you Ashley and 5 stars for public storage units were clean Janet Hickok
August 13, 2018
Google Public Storage James Jones
Ashley was wonderful
August 10, 2018
Google Public Storage david thompson
Good jod
August 4, 2018
Google Public Storage Scott Meredith
I have had at least one locker, sometimes two at this location for 15 years or so. They offer indoor and outdoor storage units to fit your needs. I have always been indoor because of the delicate items I store. Seen a lot of property managers come and go in that time, and I have to say Russ, who is the current proper manager is top notch! So helpful. Just one quick example, my lock would not accept the key. I knew it was the right key, but it just would not go in. Russ came down to the locker to try it, could not get it, discovered the key somehow had an ever so slight bend in it. Went back and forth from the office to my unit 2-3 times. Finally got me in to my locker. The man is amazing. Thank you Russ, and thank you Public Storage for a First Class operation.
August 1, 2018
Google Public Storage Yolanda Deblasis
Russ and Ashley are very hopeful when i come in and over the phone for any questions i have.
July 27, 2018
Google Public Storage kris garcia
July 23, 2018
Google Public Storage Dakota Bound
We went in today and we had Ashley. She was very very nice and she wasn't rude she was very kind . She was very patient with us!!
July 15, 2018
Google Public Storage Harold Cameron
Very accommodating and customer friendly! I will definitely recommend public storage to anyone
July 10, 2018
Google Public Storage Valerie
Lakin was extremely helpful! It was a quick set up and she was very accommodating when I needed to change my original plan. She also answered all of my questions as they came up throughout the set up process.
July 10, 2018
Google Public Storage Christopher Worthey
Russ was awesome as always! 3rd time I’ve gotten a unit over the last 5 years. I won’t go anywhere else just because the customer service and the welcoming atmosphere Russ provides is top notch! Thank you again Russ!
July 10, 2018
Google Public Storage Mark Joseph
Russ made this process quick and efficient! Thanks for all the help and making this situation go smoothly.
July 3, 2018
Google Public Storage Terry Keck
Ashley was,great,keep her.
July 1, 2018
Google Public Storage lacesha mccall
June 30, 2018
Google Public Storage Jesus Garcia
Friendly Staff! Facility is very clean. Real pleasant experience. Thanks!
June 26, 2018
Google Public Storage Dawn Michelle
Russ and Ashley are awesome and keep a very clean place to store your belongings! Thanks for all your help and patience!
June 23, 2018
Public Storage Karen Stanislaw
Is there a dumpster on site
June 10, 2018
Google Public Storage Gina Hylton
I love the customer service at W.117th Ashley is the best! Thank you for starting off my day the right way with that smile.
June 9, 2018
Google Public Storage Erin K. Costello
We came in on a busy day and Russ was super helpful. He was thorough in explaining things to us, he reached out to the other Public Storage to see if they had something that could better serve us, and he entertained all our questions.
June 1, 2018
Google Public Storage kim love (kim3435 36)
May 29, 2018
Google Public Storage Zaida Smith
Ashley was so helpful! I was shown my storage unit, provided every detail needed, they have trolleys to make moving easier, everything you need to pack, and your storage unit is high up off the ground. The storage unit was clean and secure, and reasonably priced. Will use this company again!
May 21, 2018
Google Public Storage Celina Bauzo
Very good customer service Ashley was Great help.
May 21, 2018
Google Public Storage Rauf Canberk
Ashley was really helpful. i got a nice storage unit thanks
May 8, 2018
Google Public Storage Kaina Riley
Ashley was great! She was beyond helpful & relieved the anxiety of a rushed move. Left us feeling confident& relieved. Thanks Ashley!!!
May 8, 2018
Google Public Storage Tremayne Bethel
AMAZING EXPERIENCE with the staff at this location. I needed lots of packing materials for a big move 4 hours away. Ashley greeted me with the warmest smile and really took the time to understand my goals and without trying to over sale me provided me with the highest level of customer service imaginable. I visited the location a few additional times and also met Russell who provided that same level of service experienced from Ashley. THANKS SO MUCH GUYS FOR MAKING A STRESSFUL SITUATION MORE PLEASENT!!!!!!!
May 6, 2018
Google Public Storage Korion Colvin
Getting set up into my storage unit was quick and easy. I got a call from Ashley as soon as I reserved my unit online and within 10 minutes I was scheduled to come look at my unit. Ashley was so personable and really helpful with all my questions. Really the staff there is the best. Ashley and Russ are a dynamic duo and they remember who you are, which is really great! The storage facility is clean and easily accessible. Great place!
April 29, 2018
Google Public Storage Lisa Palmer
Ashley was very friendly and helpful
April 28, 2018
Google Public Storage Kristian Prokay
Had a great experience at Public Storage from day 1! Ashley was a great help in making sure I had everything I needed for my move as well as making sure I had the proper size unit for my needs! She ensured I received a unit that had been cleaned out before my use, which I thought was such a kind gesture of her. Thank you Public Storage for not only getting me an excellent deal on my storage unit but also having professional, kind employees to make it an overall great experience!
April 24, 2018
Google Public Storage Tom Cappello
We needed storage options as we were expecting our first child. The second bedroom was being converted into a nursery and needed a place to put everything. I did my due diligence for all options nearby, but nothing matched the services provided by Russ and his team. From the initial contact with Russ, I knew we were in good hands. Then the tour of the facility and the storage unit made the decision much easier. The controlled climate unit was great and kept our items out of the elements. We recently moved to a new home and no longer needed the unit. The closing process was seamless and Russ took care of everything on move day to not hold us up. I would recommend this place to everyone looking for storage in a convenient location not far from I-90. The inside of the building was always well maintained and never had a worry about our items being damaged. Russ is the man and give him a call for your storage needs!
April 19, 2018
Google Public Storage Aikymi
Ashley and Russ were awesome..Their customer service made my move in as smoothe as it could be!
April 2, 2018
Google Public Storage Cati Pivnicka
March 29, 2018
Google Public Storage Jayson Austin
Russ and Ashley were awesome!!!!
March 25, 2018
Google Public Storage Jason Price
Rude and nasty staff
March 22, 2018
Google Public Storage Ashleigh Russell
Ashley was Great! Very helpful and nice.
March 18, 2018
Google Public Storage Ken Smith
March 16, 2018
Google Public Storage Adam Thompson
Seems like a good deal, but after the first month, prices get jacked up. And ur not allowed in from 9pm-6am...... I should be allowed in whenever i want. And theres only 2 dollys that you have to share with other ppl. No thanks. Moving to another storage spot.
March 9, 2018
Public Storage Adarius Hipps
Wen is the auction sade me the date
March 8, 2018
Google Public Storage Jameella Zahir
Was exactly what I needed. The customer service went extra to make sure that I was satisfied.
March 6, 2018
Google Public Storage Amanda Curry
Russ Cooper has provided me with everything that I need to get my storage unit. I thank him for everything he helped me with and answered all the questions I needed answered. I really recommend him to anyone else that is trying to get a storage unit.
February 20, 2018
Google Public Storage Eric Anderson
I was at the Public Storage on w117. The Manager Ashley and the. Co-worker name Russ were very cordial and professional. I appreciate my experience with them. Thankyou.
February 11, 2018
Google Public Storage Brandi Crosby
February 7, 2018
Google Public Storage Anthony Soeder (No bones)
Russ n Ashley have been a hoot they are always so friendly ...
January 30, 2018
Google Public Storage Sasha Smith
We got robbed. They only contacted us 2 times and 5 mins prior to closing. Their workers are unprofessional and very ghetto, once I pull my stuff out I will never go back and never refer anybody to them ever.
January 29, 2018
Google Public Storage DIY Master
Keep raising the price
January 25, 2018
Google Public Storage cindy criswell
I really enjoyed Ashley and Russ they are the nicest workers and they really care alot about there customers and they are very hard working im so proud to have rented from them
January 22, 2018
Google Public Storage Noreen Mayle
WELL I WENT INTO THE STORE AND WAS GREETED BYE A VERY NICE LADY.HER NAME WAS ASHLEY ...SHE WAS VERY PLEASANT, WAS VERY HELPFUL AND VERY ,VERY FRIENDLY..WE ARE NOW RENTING AT PUBLIC STORAGE AND I AM LOOKING TO BUILD A VERY LONG RELATIONSHIP WITH THIS STORAGE STORE ...NOT TO MENTION IT WAS VERY CLEAN...I DO HAVE A FEW FRIENDS WHO ARE NEEDING STORAGE SO IM GOING TO PASS ON THE GREAT PLACE...😇😇😇KEEP UP THE GREAT JOB ASHLEY...
January 17, 2018
Google Public Storage Eric E. Hurley
They get broken into and offer no help or customer service
January 14, 2018
Google Public Storage Lisa Zimmerman
Fast service convienent payment
December 24, 2017
Google Public Storage Misty Gonzalez
I had an amazing experience at the 117th location. I had an appointment originally at the brookpark location. I waited at the brookpark location for 45 minutes with my stuff in a uhual and nobody ever showed up. So I drive to the 117th location and Russ was able to move my reservation over and get me a a bigger unit around the same price. They made a horrible situation a way smoother one! Thanks Russ!!!
December 22, 2017
Google Public Storage Amanda Aquino
Ashley was very helpful and informative. Super nice.
December 22, 2017
Google Public Storage Tamarra Funches
They were very nice.
December 14, 2017
Google Public Storage mike maze
December 14, 2017
Google Public Storage Robin Johnson
CHRISTINA WAS VERY PLEASANT, PATIENT AND HELPFUL DURING THIS HARD DIFFICULT TIME. I FELT VERY AT EASE AND COMFORTABLE WITH HER. THANK YOU CHRISTINA FOR ALL YOUR HELP. YOU DESERVE A RAISE......
December 7, 2017
Google Public Storage Matthew Meese
December 7, 2017
Google Public Storage Robert Costello
Ashley made my time here feel like i was in a place of excellence. She was very good at describing my options on the various units. A very professional woman. Keep her at this store.... I know she will be a very valuable asset to your company.......
December 3, 2017
Public Storage Jose Gracia
Do yours have car storage too?
December 3, 2017
Google Public Storage Melinawork1975 Rogers
Ashley was great
November 15, 2017
Google Public Storage Greg Schoenlein
November 14, 2017
Google Public Storage Sarah Kinsey
November 11, 2017
Google Public Storage Cindy Criswell
I really like the workers Russ and Ashley helped out alot the car wouldnt start and Russ went out of his way to help us thanks guys keep up yhe great work
November 4, 2017
Google Public Storage Remea B
Russ was great! Smooth move in and out process. Only wish the gate was open later in the evening to better accomidate my schedule, outside of that no issues.
October 20, 2017
Google Public Storage Patricia Minor
My customer service person was Ashley she was awesome very friendly very thorough about the the rental agreement and just so pleasing personality I really enjoyed her taking care of me
October 15, 2017
Google Public Storage Renda O'malley
I came to the storage on west 117th and i met a very helpful young lady named Ashley.im handycape and she took her time with me and explained everything to me .i was very pleased with how she treated me ..its hard to find good workers these days.keep up the great job Ashley i hope to come see you again...very satitfied customer.
October 12, 2017
Google Public Storage Alana Jagusch
This is my first time ever needing a storage unit. I was running late for my reservation so I called in advance to make sure that was okay. It was fortunately not something I had to worry about. Russ was was absolutely AMAZING!!! He answered all my questions before I could even ask them. Excellent customer service with great attention to detail. I definitely recommend this place!!
September 25, 2017
Google Public Storage Princess Wilson
September 25, 2017
Google Public Storage N K
Ashley took us around and showed us all we needed to know about Public Storage and our storage unit. She was very professional, and friendly. Russ was also helpful. I would recommend Public Storage to others.
September 8, 2017
Google Public Storage Darlene Parker
I have done business with public storage for many years and I've been very lucky to have also done business with Russ for over twenty years he has also been very polite and kind to me every time me and my sister came thru the door. He makes sure that you understand all of your paperwork because he explains your contract to the tee he also walks you to your storage unit to see before you decide to purchase that unit. Personally Russ has truly been a friend to me and my sister because he truly one time saved my two units from being auctioned off because of financial reasons he worked with me on more time to come up with the money to save my belongings and for that alone for going out of his way he deserves all five stars. We appreciate you Russ keep the good work
August 28, 2017
Google Public Storage Barton Freeman
Miya was very helpful getting me set up with the storage unit I needed for my move.
August 18, 2017
Google Public Storage Gley caraballo
August 13, 2017
Google Public Storage Wendy Green
Russ and his team were helpful. Positive experience overall. Would recommend.
August 2, 2017
Google Public Storage Robert Blank
August 2, 2017
Google Public Storage Shyeanne Jones
Russ was great, wonderful customer service
July 30, 2017
Google Public Storage Andrew Perez
Too expensive. And hard to get to the units.
July 18, 2017
Google Public Storage April Youngblood
July 14, 2017
Google Public Storage Russ Cooper
July 8, 2017
Google Public Storage Michael Federighi
Russ was a huge help. Stayed extra time so we could finish our move!! 5 stars..
July 8, 2017
Google Public Storage Mieshia McCoy
Audrey was professional and spoke with confidence even though she was a trainee.. I left there worry free thanks to Audrey .
June 20, 2017
Google Public Storage Bert Butts
Russ was fantastic. His help greatly appreciated. Always courteous and willing to take the time to explain the ins and outs of using the services of Public Storage. I will recommend this facility to friends and anyone in need to your service because of Russ. He deserves a raise!
June 15, 2017
Google Public Storage Demarco Byrd
Excellent customer service!! Always courteous and helpful. Russ and his team are exceptional. I left my unit unlocked the first day and Russ called me to notify me immediately. His concern was as it was his own unit. I really appreciated that!! Would rent here again and definitely would recommend!!!!!!!
May 29, 2017
Google Public Storage Noreen Wolf
Always clean. Manager is friendly. Good customer service!
May 12, 2017
Google Public Storage Angela Poole
Excellent Job. Thankyou very much
May 12, 2017
Google Public Storage HEAT SMITH
Russ makes the whole process as simple and easy as possible. I would HIGHLY recommend him and his store to EVERYONE I know
April 28, 2017
Google Public Storage Bonnie Chapman
April 7, 2017
Google Public Storage Annjeanette Bailey
So far so good
March 11, 2017
Google Public Storage Beverly Smith
Russ was very very helpful. Even though he was busy he took time to come help me with my lock. Also while moving an important letter was found by him and he called me to let me know. Great service!!
March 9, 2017
Google Public Storage Capt'n Morgan
Russ makes the move in/move out process at Public Storage effortless and easy. The heated storage, security, and exceptional customer service can't be matched. If I ever have to store anything in the future, I hope my experience is similar to the one I had with Russ and Public Storage.
February 15, 2017
Google Public Storage Dominic Auten
Russ is an Awesome guy!
January 30, 2017
Google Public Storage Michael Smith
I was driving around looking for boxes came into the store and Delon was multitasking helping a customer and answering the phone plus was able to take care of me with my boxes. Very helpful even tho he was busy.
December 11, 2016
Google Public Storage brian toth
reserved on line at 8:00 am on a busy saturday for the same day. russ called and set up an appt. for 1:30 pm. it was very busy when i got there but russ and emily got me out of ther is less than 30 minutes. great people and a great experience.
November 30, 2016
Google Public Storage Keith Wier
Quick setup, a variety of options, no unnecessary complications.
November 7, 2016
Google Public Storage jamie rishaw
October 7, 2016
Google Public Storage Claire Pressler
Extremely consistent and pleasant customer service - always very detailed and helpful. Great job - employees should be rewarded for their great service!
October 3, 2016
Google Public Storage Chey Core
They're very helpful, Amanda is very nice, polite and has a great personality.. The storage is spacious which makes it great!
October 2, 2016
Google Public Storage Gloria J. Matthews
Great job to Russ Cooper and for his help and professionalism. The price for rental is very reasonable
September 9, 2016
Google Public Storage Joe
These guys are great. Russ and his new help Carmen were fantastic. Always friendly and accommodating. If you need a storage spot in the Cleveland area, look no further.
September 3, 2016
Google Public Storage valerie randall
The workers were so nice respectful and helpful
August 30, 2016
Google Public Storage Autumn Plona
Nice place safe to store stuff
August 7, 2016
Google Public Storage Craig Watson
My visit today was enjoyable Amanda was very energetic and helpful and courteous and Russia is also helpful to.
July 26, 2016
Google Public Storage Nicole Williams
Great customer service with Amanda and Russ was pleasant as well. But I will have to say that I don't like the cart rule. Because their are times when you come there at normal business hours and they are not there. It's bad enough that after 6p.m. you can't use the cart at all.
July 13, 2016
Google Public Storage Tim Weyer
The problem I have with them is their price. I am paying close to $300 for a 10 by 15 storage unit which is not even inside the building. It's one of the outside units. To me that is high priced. And for the past few years my cost has gone up on a yearly basis by around $20 or so each time. I will be moving my things out of there in the near future is why I am not moving to another storage place now. The people that run the place are good people. It's just their high prices!!!
June 13, 2016
Google Public Storage Brandee Bleue Aurélie
Since the previous review my update is that the rental cost has been raised, by $10, TWICE. Worse, I received a mailer stating that the price hike would not go into effect - until August of 2016. However I have an invoice showing that new pricing due for July 2016. Greedy and Liars, nice. On the other hand, If you're made of money and don't care about price increases; the facility and the customer service are still wonderful. PREVIOUS REVIEW: I have been here for a year and I have no complaints. The facilities are clean and appear secure. Access is secure but easy. Customer service is always excellent. Annoyed that the price jumped nearly $10.00, after on year (and at once, not gradually) but I feel that my belongings are safe. Now, if there is another price hike ... #PublicStorage
June 10, 2016
Google Public Storage Rebecca Davis
I rented a storage unit for a little over two years with multiple trips in and out of the unit, and always had a good experience. Russ was extremely helpful and efficient as I opened and closed the unit and answering questions in between. There was always plenty of space to park and I always felt safe. The only issue was that there were not enough carts because stupid customers broke or stole them, and Russ was trying to get approval to buy new ones (which he got!). I would definitely recommend this location!
June 7, 2016
Google Public Storage Dancin' Matt
This is an initial review as I am a new tenant as of today. My first impression is a good one. Friendly, knowledgeable staff that were not trying to sell me space or stuff I did not need. Clean facility, decent access hours. I am happy thus far.
May 2, 2016
Google Public Storage Mod Equestrian
Who knew finding vehicle storage would be this easy. I was a walk in customer and Russ was super helpful in explaining to me what was available and what would fit my needs. The renting process was simple and the policies were clear. Russ followed up with me to make sure everything was set and that I didn't have any other questions. I would recommend this space to anyone needing extra storage.
April 17, 2016
Google Public Storage Tino Salvo
April 16, 2016
Google Public Storage Cindy Ankrom
Great! Facility is clean and safe. Amanda is friendly and knowledgeable. I recommend PS on 117th for all things needing stored.
April 16, 2016
Google Public Storage Gelissa B
My experience was awesome thanks to russ. He made the process seem so easy than I thought it would be. A big stress relief.
April 15, 2016
Google Public Storage krystal foster
Russ is very helpful friendly and has excellent customer service i am so glad i chose public storage
March 25, 2016
Google Public Storage Cheyto Brown
Thanks Russ!
March 22, 2016
Google Public Storage kim mccluney
Tatiana did soooooo well the other mam just need to let her just do it n not be all on her but she did great
March 9, 2016
Google Public Storage Zak Taylor
Had a great experiance. Russ was very down to earth and helpful during the interview and even during my moving process. The facility is well kept and clean. I recommend this place.
March 2, 2016
Google Public Storage Leslie C
Excellent customer service. Kim and Russ made my experience very easy and painless with the renting of my storage unit.
January 5, 2016
Google Public Storage Giovanni Johnson
RUST IS so awesome and intelligent and have very great integrity
December 22, 2015
Google Public Storage Mustafa Suftah
Great service from Russ and Kim. They were very helpful in explanation the appropriate storage size that I need. I am fully satisfied with the service there. Thanks Russ for the help.
November 23, 2015
Google Public Storage Mary Puchmeyer
Hi, i have a storage unit and im a auction bidder. Russ and Kim are very nice and very helpful people its great to work with them. thank you Monica Silva
November 20, 2015
Google Public Storage Dashi Hayes
Russ & Kim are the best!!! 😊 from start to finish they were patient, made sure i understood everything about their services & what they can provide for me i am thankful & your services is greatly appreciated!!! Thanks Russ and Kim.. (Dashi)
November 17, 2015
Google Public Storage Kathy Miller
You have great employees especially kim and russ. They are very polite and have great personality. I ask for them when i need help. Thanks Kim and Russ gor all your hard work.
October 25, 2015
Google Public Storage ezra
Kim was amazing and explained everything clearly. The appointment went quickly and efficiently. I recommend Kim to anyone that plans on going here.
September 10, 2015
Google Public Storage Beth McManamon
All I can say is, see Russ and he'll take excellent care of you!
September 5, 2015
Google Public Storage Jeffrey Lanier
I am a public storage renter from Georgia & Russ has been extremely professional explaining my storage situation while i am in Cleveland, OH. Recently I was running late to pay my storage, called Russ and he waited until I arrived paid my storage unit and I was extremely grateful for him staying over. Excellent customer service. Highly satisfied
August 28, 2015
Google Public Storage Stephen Rosenberger
Russ and Delon both very helpful
August 28, 2015
Google Public Storage Mike Zannoni
Russ Cooper is a consummate professional as well as a thoughtful and helpful person. The facility was clean, well lit and secure, and my dealings with all the staff were friendly and easy. I would definitely rent here again whenever the need arises.
August 28, 2015
Google Public Storage Joe Hasrouni
I have a property in Akron but I'll stop by here to make a payment and the staff were very helpful thank you Russ and Rachel Rachel
August 22, 2015
Google Public Storage Suzanne Bogert Elizondo
Great service from Delon. He was such a big help when I visited my unit after a few years. Just to note: my stuff was in IMPECCABLE shape. Not one spider web, no dust layer... It was unbelievable. I am really impressed with the whole experience.
June 30, 2015
Google Public Storage Lisa Obirek
love this place@! great job guys. keep it up , will come back again. very easy to load and unload into my unit. good prices compard to the other places in town.
June 28, 2015
Google Public Storage Sally Smith
delon and ruus are fantastic! keep up the great work, will be back to rent again! great clean place to use for stuff.
May 17, 2015
Google Public Storage Daniel burrow
April 29, 2015
Google Public Storage Michael Kadlec
Had my storage units for many years at this location. Russ was always very professional and friendly when dealing with me. If I ever need a storage unit again I would use this one and would recommend them to anyone.
March 19, 2015
Google Public Storage Amber Andersen
great job at the storage unit thought they did s great job' keep it up
February 19, 2015
Google Public Storage mussy boggs
used this for my aunt and my uncle in cleveland oh. helped move their stuff inside the storage unit.The guys were very nice and helpful, Russ and Delon is the names of the workers. Only criticize is that i wish they would have boxes and supplies available to use for free to help and then return the items to the office afterwards.
December 27, 2014
Google Public Storage Steve Sgambellone
Excellant customer service from Russ! He went above and beyond to make sure we were happy. We are very pleased with our experience at Public Storage and would use them again!
November 5, 2014
Google Public Storage Jackie Dobbert
I had a great experience with this Public Storage location. Tina from the office was exceptionally helpful, and ensured that I found the perfect type of storage unit for my needs. She even helped me navigate the U haul I had rented into the facility. I would definitely recommend this location.
August 3, 2014
Google Public Storage Ace Philes
Russ has the best customer service I have ever seen... He made moving in and out of the storage unit as easy as possible! If I ever need to store my things I know where I'll be going back to if he's there. Nice and clean and secure.
May 31, 2014
Google Public Storage eugene bozin
One of the nicest storage areas around! Close and convenient, secure, professional and courteous staff.
May 31, 2014
Google Public Storage Stephanie Reeves
I love this place.
May 31, 2014
Google Public Storage milisa adams
Russ the manager was very helpful in helping me decide which storage unit would best fit my needs. Also it's in a very convenient location! !!
May 30, 2014
Google Public Storage steve manns
sell storage units here.d o not but a lot but come into town for the sales. nice place to get lockers if you want.
May 22, 2014
Google Public Storage Mercedez Gonzalez
Great very good very satisfied Russian is great
May 18, 2014
Google Public Storage Viet Nguyen
May 15, 2014
Google Public Storage Emily Hale
Our agency has been renting a unit at Public Storage for the past few years and I would highly recommend this place! The staff at this location are so nice & friendly and the units are clean and taken care of. No need to search or go anywhere else!
May 6, 2014
Google Public Storage Emma Wright
I have been with public storage for 10 years now; I will always use this facility. I've used others, and non compare to the excellent service.
May 4, 2014
Google Public Storage Adriana Figueroa
Great expirience! !! I definaly recommend this place. When I rent my storage unit Alison was friendly and very helpful and explain everything. The service was great!!!!
April 26, 2014
Google Public Storage Khrys Levert
Russ gave me Excellent Service And had made my time with Public Storage very comfortable and enjoyable. Thank you again Russ! I have recommended this place to several of my friends!
April 24, 2014
Google Public Storage Lindsey Wang-O’Connor
great customer service, always clean. i had a great experience here. Most of my dealings were with Russ. He was always pleasant!!
April 18, 2014
Google Public Storage Tara Haime
Very good customer service, least painful experience I've ever had!
April 17, 2014
Google Public Storage ghostrider
April 13, 2014
Google Public Storage Tim Bennett
I've had nothing but good experiences at this location of Public Storage, and nothing but great experiences with Public Storage staff. I deal mostly with Russ, and he has displayed only top-notch customer service on many different levels; Russ often goes above and beyond helping me, regardless of how trivial my issue might be. He, along with other staff, is very knowledgeable, courteous, efficient and personable. Simply put, a good location and great staff --- Russ will take care of you.
April 12, 2014
Google Public Storage Criss Meredith
I moved here in 2011 and needed a storage locker and my fiance introduced me to Russ, the manager at this location. Russ was very courteous, and helpful finding the right sized locker for me. I'm very pleased with the facility, because it's clean and very secure. I would recommend this location to anyone needing somewhere to keep their prized possessions.
March 22, 2014
Google Public Storage christopher weaver
My expirience with public storage, and staff, has been excellent.. The units are very accomidating for your storage needs.. so, keep up the good work, u guys..
January 27, 2014
Google Public Storage Destrie Larrabee
I recently rented my second storage unit at this Public Storage location. I worked with Russ, who was very professional and helpful in assisting me in figuring out my storage needs. The facility is always clean and well maintained, and their automatic monthly bill-pay is fabulous! I found that I had the need for a third storage unit, and, once again, Russ was right there to help me with every courtesy. Again, I found him very helpful and professional. The facility is very clean, and when there was an actual facility problem that was way beyond Russ's control, he did everything he could to help me access my storage unit!
October 29, 2013
Google Public Storage Celena Morales
Great punctual reliable service
August 16, 2010
Google Public Storage Clayton Giovanni M.
I was from out of town, moving to the big city! The folks like Russ & Andie were VERY professional and sympathetic and even helped expedite my paperwork while i was driving up to meet the 5pm saturday deadline. My locker was clean and after a couple of months and i finally settled in somewhere, moving out was a breeze. The location should be noted..making a LEFT turn into the facility with a truck is a bother..go past and turn around in the Home Depot lot just up ahead. ALL outside access lots are the larger storage. Smaller lockers are located inside. They did a great job for me. :) Hope it's good for you. BTW> Home Depot has same size boxes for ALLOT less than what ANY storage place would sell them for. So would Lowes.