Public Storage Self-Storage Units at 6068 Branch Hill Guinea Pike, Milford, OH

Had a great experience thank you Jennifer

I was looking for self storage options, and the reviews of this place suggest it’s a great option. Several pages in on their website, I’m being asked for personal information and to sign forms. Problem is, I haven’t even seen the price yet. I’m not signing anything before I know the price. Lack of transparency has lost my business.

Clean, convenient and exactly what we needed.

Jen & Abby have absolutely been amazing! I ran into issues trying to book online & they were great about getting everything fixed!

Rented a 10 x 15 climate controlled 2nd floor space at $154 / mo plus tax on 7/1/23. On 4/1/24 they went to $198 then on 1/1/25 they went to $238 and then on 1/1/26 they said $283 and I complained and so they gave me 6 more months at $238 - then they went to $283 plus tax on 7/1/26 I said I’m not paying $283 and I paid them the $238 so they locked me out of my unit by discontinuing my access code - I had an unpleasant conversation with them in which their representative could not explain the 84% price increase in 36 months; she was curt and very unsympathetic- so I had to pay I have found another unit same size and climate controlled but on 1st floor for about the same price as my first rent rate - it is 15 to 20 minutes further drive but is brand new and the people are friendly plus first six months are heavily discounted That is what Public Storage did to me

Addie was awesome my rope broke and I needed help closing my door and she cam and brought a new rope.

Addie was very helpful with transfer to new spot fast friendly and very professional.

Addie helps me quick and very helpful

Ashley the property manager did a wonderful job helping me get my unit get my access code set up the app and showed me how to use my phone to open the gate she has great customer service skills she's definitely a great asset to the company

Very Reasonable Rent. Property is clean and easy to access with the app. Happy with my space.

Very nice storage facility. Staff keeps it clean and tidy.

Teresa was awesome!! Friendly and helpful! Thank you 🤗🤗

I've had a great experience there. The staff and Teresa are always willing to help and compete with other area companies. A+.

Theresa was so incredibly helpful today with explaining all of my options to take care of my family needs - I was helped not only today but also with information for the future for any changes to my unit size that I may need.

Theresa was very helpful

Staff friendly and helpful. Facility well monitored. We’ve had our belongings in storage for over a year and have had no issues

Do not make the mistake of giving these people your credit card information. I reserved the unit online, But didn’t like the auto pay so I called back immediately to either have the auto pay removed or cancel the reservation. I was told a manager would call me back. Half a dozen calls and almost 2 months later, Thanks to no help from the site manager “Ashley”, (Who felt like I violated her Safe space by getting irate on the phone when she started arguing with me over refunding my money for a unit I never entered), customer service informed me that they were sending my refund in the form of a check And that I had been vacated from the unit that I had never entered or used. I never stepped to put on the property and have tried for a month and a half to get you to refund my money and call me back. Do not waste your time with these people, Especially if you are ever gonna need any kind of assistance from the site manager because she was nowhere to be found And was so incredibly rude on the phone when I tried to explain the problem to her when I was able to finally get her on the phone. I’ve rented hundreds of storage units Over the years because of the business that I am, I’ve never had an experience this bad at any location.

Says they were 9am to 9pm on a Saturday. Front door is locked so guessing there is no attendant... would be nice if that info was included

Close to home, easy to access

I just want to say how much I appreciate everything Ashley helped with. She took the time to make sure I understood how to decide which size of unit I would need and how to navigate the website.

Crystal was very helpful and made the process easy!

I would like to thank Chrystal for helping me out with my issues that I was have and thank her for her sweet personality. I would like to give her a A+

Crystal was amazing to work with very helpful on getting us signed up for our storage unit many thanks to her.

Mindy is amazing! My aunt has been renting a unit at this location for a while now, and Mindy has always gone above and beyond to help us. From walking us through how to make payments online if ever we need to, to patiently answering our “duh!” questions, she’s just overall the sweetest!

Aden was super helpful and easy to work with! I appreciate the great service.

Very friendly and professional. Ashley was great !

I don't understand why I have to spend 30 minutes trying to speak to a person, only to now submit to 10 more minutes finding a way to get a response as to why I need the app to find my unit. WHERE IS UNIT 3/104????? You all charge the most and have the WORSR customer service of all time. We are OUT OF HERE!!!! Found the unit..look at the damage....

$100 a month for a 5 x 10 unit is absolutely OUTRAGEOUS! At the end of March I will be taking all of my stuff and I will be going to Mini Mall Storage in Downtown Loveland! I would much rather pay a tenth of the price per month!

Ashley that works there is so amazing and helpful. She took her time with me and didn't make me feel like a bother.

Easy access using app. Facility is clean and they provide carts for our convenience.

Do not rent here they will not clean up snow around your out door equipment or roll up door. They give fake policy statements that don’t exist and management agrees to these fake policies. Only offer a snow shovel so customer can clean up snow for them.

I had to do a unit transfer because I didnt need as big of a unit as I thought. When I came in to do that the property manager was really friendly and informative. She had a great attitude. I will choose to come here again for my storage needs. Thank you for great service.

Always has a smile and always so friendly 🤗 Ashley you're awesome and so helpful 😊 thanks again for walking me through everything and helping me with my storage unit. Ashley you really made my day by getting me to laugh and enjoy the visit as I made my payment this month.

Just started with UPS, could not figure out where the UPS space was Ashley was so helpful she walked out to the space and waited by the door for me so I could find it and get my job done.

Nice area. Exceptional customer service. Mindy and Ashley are always pleasant and helpful.

Thank u

Brandy was wonderful! Call her for all your needs!

We actually just cleaned out my MILs storage. She had this storage unit for several years. It's clean, relatively safe and secure facility. The staff has always been personable and professional. We recently had a problem with the ceiling falling in, they fixed it right away but made a huge mess doing so. As it wasn't my storage personally I really don't want to sound negative, but my MIL paid enough for the unit over these past few years she could've owned it.

Ashley did a great job helping us out today! She gave us a lot of helpful information and options to make our decision easier. We are happy with our decision to use Public Storage. Thank you!

Nice place great service

Great experience very easy

Ashley was so sweet, I was having an trouble loading the cart and she took the time to help me get my items on the cart and even carried a few items up to my unit. The place is always clean, she said thats not all her, Mindy is the one to thank for that.

I have had to rent a storage unit a few times and I always come to this location. The lady at the front desk, Mindy is always very helpful and professional. She has always been polite. I appreciate the effort she puts into finding the perfect unit in size and affordability.

I've always had a good experience here. No problems at all. Amy was very helpful today with my payment.

Amy was very helpful today

Went to get some info on prices for storage. Amy quickly assisted. Straight forward and professional.

Mindy is such a sweetheart. Place is well kept and they also have amazing location right in milford

Deceptive advertising. Promised me 98 months at $50 off only to take it away six months later stating they can modify pricing at any time. It's even stated on my bill, picture included. They are shameless crooks and the attorney general will be notified if I am not reimbursed.

I went in to get a storage unit for just a few weeks and I met Merrell, he was very accommodating, extremely nice and professional. I couldn't feel better about my choice and bearcat. Storage in milford mount repose. The best experience that i've ever had at any storage facility bar, none. Ask for Merrell. If I could give a 10 stars, I would what a wonderful experience for for such a daunting task.

Melinda was awesome

Great place to store safely your things

Great customer service

I prepaid a month more than we stayed since I thought we weren't going to move everything out of the unit before the first of the next month. I've chatted with customer service multiple times to try to get this resolved. I got refunded for the insurance cost but never got refunded for the price of an extra cost of the unit.

My move-in was professional and friendly. I felt like I was being taken care by a friend. It was simple and fast. The unit was clean, grounds were clean and overall it felt very safe.

Very nice facility have a inside unit there

Storage bin whatever you need in the storage bin whatever storage unit. You need there put your stuff in the storage app

Advertised price doesn't include the mileage they charge after the fact .

Great place! Staff was incredibly helpful and friendly. Definitely recommend.

Very easy to get set up. Easy access and great staff.

Nicely kept. Clean place.

That's a good and clean place, the lady who attended me was very efficient and helpful.

Shelby was fantastic helping me find the right unit for my needs.