Public Storage Self-Storage Units at 6010 Dixie Highway, Fairfield, OH

Very clean nice facility Addie in the office was so friendly and helpful will definitely use this location again 😊

Stephanie very helpful

Stephanie is very kind, and has excellent customer service, she helped me with everything with my new unit that I rented. I would recommend contacting Stephanie if you ever have an issue that needs to be addressed at Public Storage. She provides great customer service!

Stephanie is amazing I definitely recommend this place

Stephanie very helpfull and friendly hello translate everything for me.

Had Stephanie help me out with a storage unit she was awesome

Stephanie helpfully and friendly

Stephanie is very helpfull

Stephanie is very friendo y no help full. I want sure on what size i meses and She helpped me fine the Roger one.

Stephanie was great. Definitely return costumer!

Stephanie was very helpful when I went to pay my bill at Public Storage yesterday. She noticed that I was paying the wrong price for the size of my storage unit, and she was able to correct the price to a lower rate. I would recommend contacting Stephanie if you ever have an issue that needs to be addressed at Public Storage. She provides great customer service!

Stephanie was super helpful!

Stephanie was AWESOME!!!! ⭐️⭐️⭐️⭐️⭐️ . Will definitely rent a unit from her again! Extremely helpful and knowledgeable!

Stephanie is awesome. She always tries to help where she can and is very knowledgeable

Stephanie & Heidi you both were so patient and helpful! Thank you I really appreciate you both for your service!!

Stephanie really helped me with renting a new storage unit. I had a really great experience and hopefully I work with her again.

Stephanie and Addie were wonderful easy process , would recommend if you need storage .

Stephanie is amazing

Stephanie was one of the friendliest kindly and very informative people I ever met, keep up the good job!!!!

Stephanie has been great, and helped us with our multiple storage units and needs.

Stephanie has been wonderful with helping me with my storage. Great customer service.

Very refreshing to see individuals like Stefanie still in the workforce. We really need more hard working individuals as herself. Excellent problem solver as well

Stephanie did an amazing job explaining everything an helping with the process of rental. Thank you Stephanie for all your help

Helpful thanks to Stephanie made me very comfortable

Stephanie was very helpful and friendly. Awesome customer service. Thanks

Stephanie very helpful

Melissa was very courteous and very helpful in my rental process. THANKS MELISSA. Update: Stephanie was always nice, courteous and helpful. THANK YOU STEPHANIE!!

I had to get a storage to go to Texas because I was moving and I came back to rat poop, rat evidence, and footprints all over my stuff. Something had chewed a hole through the wall and gotten into all my stuff. I left one small item in the storage like right outside the storage they wanted to charge me $200, Plus a cleaning fee. Not to mention that my rent went up $10 every single month that it was in storage.

Great customer service. Stephanie is awesome. Wouldn’t have went anywhere else for storage

Stephanie was super friendly and helped us get set up with no issues! Would recommend.

Stephanie is always helpfull and friendly I rent at another location she used to work at and when she moved stores I followed because she is always so nice.

Stephanie was very informative and very friendly

Stephanie is very helpful went out of way to help me and is very knowledgeable

Stephanie very helpful and friendly and work with me

Stephanie

Stephanie very helpful on saving me money

Stephanie very helpful and friendly

Stephanie that works at this location is great, wouldn’t want to choose any other location because of her great customer service!

Stephanie made the rental process here easy! I’d never rented a storage unit before, and I was grateful to be working with an expert. She answered all my questions and helped me reserve a space before they were all taken! She communicated efficiently and made sure we were taken care of during our “move-in.” She is a professional!

Worst storage place ever!!! The lady/drug addict in the front office lets her disrespectful boyfriend hang around and harass customers. I’ve never felt so disrespected and belittled by a man ever in my life!!! If I didn’t have my child with me and feel so threatened for asking for help and my phone wasn’t dead I would’ve called the police. On top of that I mentioned I had mouse/rat droppings in my unit and the lady did not care at all. On top of that they raised the rent multiple times and the place looks like it’s falling apart!!! They don’t even deserve one star. I am reporting them to the better business bureau and I will be calling corporate. The lady in the office needs fired. DO NOT USE THIS PLACE!! They will never see a dime of my money ever again!!!

This location is one of the horrible place to put your stuff. The “new” property manager has no communication skills & locked the doors 30 mins prior to closing time. Just for she take her 30 mins smoke break, I tried calling the customer service line but it didn’t ring. Did the customer service online, that was a joke they directed me to the same number that doesn’t even work. I am sure I’m going to get a stupid comment from public storage saying “thank you for the feedback we will forward this to our team”. Great job for picking right people for the wrong job. The property manager kept calling my phone just to pick up my key on file, knowing the my file says currently service in the military. Meaning I can’t just pick up the phone for anyone. This place deserves a 0 in my opinion

This place is an absolute nightmare. I moved my stuff in March 2022. They raised rent multiple times so i moved to a smaller indoor unit. The whole hallway had a horrible odor similar to cat pee and mildew but figured my stuff would be okay since it was mostly wood tables and tubs. The unit flooded from the roof about 2 months ago and my tables were ruined. I had to immediately move everything because it was sitting in 2 inches of water. the other units they had available were disgusting. one had dead roaches and another was also wet from flooding. they gave me a bigger outdoor one to make up for it. This unit also had a horrible odor but i did not have much of a choice having to move everything by myself last minute. Not even a month later and they painted the outside of the units and my stuff is covered in paint and debris. It looks as if someone sanded dry wall over everything. More of my things are now ruined AND they raised my rent and insurance payments. Stay away from this place.

Very nice staff and helpful and the storages are always clean and the manger is so nice she asked me through everything I had to do!!!

She was very helpful to my situation n always smiling n laughing

Marcie was a great help for us. Highly recommend

Stephanie is amazing always willing to help

Be ready to pay 35 dollars more every 3 months increase on the price I will not recommend if you need the unit long term on budget and can't afford to pack your things every 3 months

Stephanie is very helpfull in finding the right size unit and price