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Public Storage Self-Storage Units at 2555 E Kemper Rd, Cincinnati, OH
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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4'x10'Online only price$ 20/mo
Small 4'x10'- Upstairs/stairs
$ 20 /mo $ 27Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 35/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 35 /mo $ 47Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 37/mo
Small 5'x10'- Outside unit
- 24 Hour access
$ 37 /mo $ 49Best Price Label+ one-time $29 admin fee
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8'x25'Online only price$ 66/mo
Parking 8'x25'- Uncovered parking
$ 66 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 106/moLarge 10'x20'- Outside unit
- Drive-up access
$ 106 /mo $ 141Best Price Label+ one-time $29 admin feeHurry!
Nearby Self-Storage Locations
Self-Storage Near Cincinnati
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 421)
HORRIBLE CUSTOMER SERVICE HORRIBLE MANAGEMENT.
I LITERALLY had to pretend ( after hours of calling )I wanted to BUY MORE storage JUST TO GET HELP! ( not yelling just frustrated)
Couldn’t Get in contact with anyone at the shop the managers never at work.
Whoever the manager was there, didn’t put my information in the computer correctly so now I’m completely locked out of my account and my belongings even though I am paying monthly
Not reliable at all. If you want to have access to your belongings on a regular, I would say go somewhere else.
Tellessia stayed late to help me find the perfect sized unit
You must rent and pay online as they're never there. Small driveways between buildings, to small to pull a trailer or big box truck through
Tellesia helped me out she is very professional and answered all my questions.
Tellessia was very helpful and very nice. She was very knowledgeable of the storage unit renting process and helped me choose a unit suitable for my needs.
The ceiling in my unit is completely falling down and ruining my things with the remnants & smell. I can’t find the year build online so I have no idea if I’m being exposed to asbestos. It smells HORRENDOUS I can’t enter my unit without being dizzy. I have called twice and left a message with no return call. Absolutely ridiculous & unsafe. Take your business elsewhere!
Photos of some of the issue. A friend of mine moved it off but whatever is in it went inside of his hand.
Arielle was great! She helped us out even from a different location
I was helped by Maddie after just getting out the hospital. I was in a daze and didn't know where I was or what unit I was getting. This young lady went above and beyond s3rvice to assist me and i'm in tears to share that I appreciate that. I'm a 42 year old black female army veteran from Georgia who was lost and struggling in a time in need. This young lady needs to recognized for the service she assisted me with and she made me realize that I was proud to be an American. Thank You Maddie at Public Storage located at 2555 Kemper Road, Cincinnati, Ohio. Thank You Jesus
I had the opportunity to interact with Arielle today while beginning the process of renting out a unit.
She was cordial and easy to communicate with.
I had a few questions before committing, and Arielle had the answers.
I felt comfortable and at ease talking with her and made for a great experience.
This company will benefit greatly by keeping her employed.
Great experience at this place. 5stars because the place was clean and the lady Arielle at the counter was very helpful.
Thank you so much Miss Arielle for your help today, I want to thank you for your patience with me an my questions an also for your Communication once again thank you
Had to leave $30,000 worth of festival equipment unsecured because there is no overnight access. They'll tell you there's overnight access! There's even an 800 number to call specifically for overnight access, but you'll be routed to "Daniel" who is clearly answering calls on his cell phone in bed who will tell you there is no overnight access. When asked "why is there a number for overnight access if there is no overnight access," Daniel informed me he's "just there for information." I don't know what information you could possibly need from them at 11:30pm on a holiday weekend that necessitates speaking to a human being other than getting into your unit overnight, but alas.
Disappointing!
DO NOT USE THIS STORAGE LOCATION, a EMPLOYEE went in to my unit and stole EVERYTHING!!!
Soo I just moved and I needed help . The young lady at the counter was a joy to work with. She was kind and explained everything. I asked a lot of the same questions and she was patient with me . I think her name was Arielle . She helped me download an app to make the process smoother for me and get easy access ❤️ thanks baby girl !
Highly recommend!!!!! Over the past few months since Arielle has started things have drastically improved! She is such a helpful lady!!!!!! If I could give her 20 stars I would. Def go here for your storage needs!
Great customer service
Somebody move out and left big bag of trash right in front of my trailer I notified them, month after and they don’t pick it up, not good not good they don’t take responsibility. And now is more trash around pcs of metal wire,
Nobody is here or answering the phone 1-25-24
The space to drive between the storages are very narrow
We were storing a work van at this facility which is gated (gate has broken several times in the past month or two) while storing a vehicle our employee would pick up and leave his vehicle in place daily. His vehicle was broken into and they attempted to steal it causing a significant amount of damage. Would not recommend this facility or location if you are storing anything of value.
Thellessia was very responsive and helpful.
Chose a unit on line but was not what I thought I was ordering. Discussed with Charles and he found a new unit took care of all the paperwork and I left a happy camper. Charles was great and good customer serving is hard to come by. Thank you so much Charles.
Charles is great person he is really helpful for everything 👍👍👍👍👍👍👍👍👍👍
Charles was great
Charles did a great job
Did good job
Charles is amazing!! He’s kind, patient and knowledgeable. He is a true asset to the company. He’s helped me more than once and he always does so with a smile. Thank you Charles!!!
Charlie is EXCELLENT !!!!!!!
Thank U for the rental deal AND especially the Service from Charlie.
He is AWESUM !
Great customer service and a great employee to the company…..Mr Charles
Thank you so much Charles
I would like to acknowledge Gwen at the Kemper location for assisting me with all my questions. She was a pleasure to speak with and very friendly. I wish there was more people like her. I would recommend her to all my friends and family.
It's the company's policy to raise rates after being there for a few months. Buyers beware of this scam.
Excellent customer service. Charles did a very good job getting me in and out went out of his way to help with any problems I had.
Charles was a great guy to deal with. He was knowledgeable about the business and was friendly, and I had a good time dealing with him. He's a keeper Public Storage.
Charles is friendly and helpful. Great experience. Thank you
Great service.... Smooth rental process! Thanks Charles!!
Go to storage unit online when I went in to grab the unit it didn't work for me, Charles helped me out to get a unit that did work for me thanks again appreciate it happy holidays!
Charles was very helpful and a awesome person thanks for everything
Thank you Charles for showing the units today. You are very helpful, especially when it was cold and snowing.
wish I would have looked at the unit before renting. The ceiling insulation was coming down in the unit and was filthy when I went to fill it in. A month later when I emptied it out, all my possessions were covered in insulation. Definitely was not happy.
A minute off the highway. Convenient to everywhere. We have jobs all over the cincy area and this is a great place for us to store material.
Very nice and helpful!
Great experience. Charles was very pleasant and helpful. Initial set up was easy, rates are decent and access is simple. Some of the drive isles are tight if you have a larger vehicle. There is a limited time period for access but I think it's not going to be a problem. There are a few "junk" vehicles there. But if they pay the rent I guess it's acceptable.
Charles is the BEST!!
Charles was great help
Charles was so helpful !!
Charles was great. Thanks again. This is Mr. Sanders. I got a unit today
Charles was extremely helpful and knowledgeable! What a great person to do business with!
CCharles is great
I’ve recently started to rent a unit for my upcoming apartment. I’m 6months pregnant and Mr.Charles went above and beyond to make sure I had everything I needed. I didn’t have anyone to depend on to help me move a package and he went out of his way to help me move it into my unit. Mr.Charles thank you again for your amazing work and wonderful gratitude and great costumer service we need more of Mr.Charles in the world. Thank you so much!
This is a great place. Charles is also great.
Charles helped me a ton!!
Charles was such a nice guy! We came in to store our one of our vehicles and had to wait for an Uber and he allowed us to wait in the cool AC in the office. He was a big help in renting knowledge. He is for sure going to be the person I ask for in the future.
Charles was awesome in solving our problem. He is also delightful to converse with.
Mr. Charles was very helpful with our rental.
Excellent
Charles was extremely helpful. He made upgrading my unit effortless.
Chares was excellent and provide top tier support. He answered all of my questions and was very friendly.
Charles is excellent.
Very friendly. Gary took me to the unit and showed it to me and explained all the details about payments and when they are due. Definitely reccomend
Charles has superb customer service skills. I'm from out of town, and even though somebody left their car in my space, he quickly got it fixed. Thanks!
Charles was very excellent
I’ve known Mr. Charles for years at this point he has helped a number of my family members. He is a very special being! In the dead of winter I was unable to open by storage hatch and he came out with tools and worked until he got it open. He didn’t have to but he did and he was laughing and joking throughout the process despite the conditions. He truly feels like family. I personally go in to make a payment just to say hi and converse with him. Thank you for all you do Mr. Charles!
Charles is one great dude! Pleasure to work with
Everytime I'm in Charles always gives the best service and help, and is always as friendly as can be.
Thanks Charles for helping, God bless.
Charles is awesome!!!
Great work Charles
Charles helped me a lot here , prices were more than expected but also I got double the storage so it makes sense. Charles helped me and made sure he submitted a ticket to get storage unit to get my lights installed. The app is great .