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Address

2555 E Kemper Rd
Cincinnati, OH 45241

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5181

513-399-5181

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5181

513-399-5181

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    6'x6'
    Online only price
    $ 19/mo
    Online only price
    $1 first month rent
    Small 6'x6'
    • Upstairs/stairs
    $ 19/mo $25
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    4'x10'
    Online only price
    $ 25/mo
    Online only price
    $1 first month rent
    Small 4'x10'
    • Upstairs/stairs
    $ 25/mo $33
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x5'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 27/mo $35
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • 24 Hour access
    $ 43/mo $57
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 44/mo $58
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 69/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 69/mo $92
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 88/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 117/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 117/mo $156
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 175/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 175/mo $233
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 405)

December 3, 2023
Google Public Storage Judy keller
Thellessia was very responsive and helpful.
August 26, 2023
Google Public Storage Sue Liles
Chose a unit on line but was not what I thought I was ordering. Discussed with Charles and he found a new unit took care of all the paperwork and I left a happy camper. Charles was great and good customer serving is hard to come by. Thank you so much Charles.
July 30, 2023
Google Public Storage Mani Ranapailee
Charles is great person he is really helpful for everything 👍👍👍👍👍👍👍👍👍👍
July 17, 2023
Google Public Storage Steven Brinkmoeller
Charles was great
July 3, 2023
Google Public Storage Thomas Hodge
Charles did a great job
June 16, 2023
Google Public Storage Kelle Mcgowan
Did good job
June 3, 2023
Google Public Storage Shawn Thatcher
Charlie is EXCELLENT !!!!!!! Thank U for the rental deal AND especially the Service from Charlie. He is AWESUM !
June 3, 2023
Google Public Storage Jessica Werner
Charles is amazing!! He’s kind, patient and knowledgeable. He is a true asset to the company. He’s helped me more than once and he always does so with a smile. Thank you Charles!!!
May 4, 2023
Google Public Storage Dashuna brianna
April 8, 2023
Google Public Storage Dexter Payne
Great customer service and a great employee to the company…..Mr Charles
April 1, 2023
Google Public Storage George Hobdy
Thank you so much Charles
March 30, 2023
Google Public Storage Shawn Lushenko
I would like to acknowledge Gwen at the Kemper location for assisting me with all my questions. She was a pleasure to speak with and very friendly. I wish there was more people like her. I would recommend her to all my friends and family.
March 3, 2023
Google Public Storage Michael Noschang
It's the company's policy to raise rates after being there for a few months. Buyers beware of this scam.
February 12, 2023
Google Public Storage Sharita Roberts
Excellent customer service. Charles did a very good job getting me in and out went out of his way to help with any problems I had.
January 8, 2023
Google Public Storage Bill Traurig
Charles was a great guy to deal with. He was knowledgeable about the business and was friendly, and I had a good time dealing with him. He's a keeper Public Storage.
December 24, 2022
Google Public Storage Anita Massarella
Charles is friendly and helpful. Great experience. Thank you
December 23, 2022
Google Public Storage Abdul haleem dolphine Sanders
Great service.... Smooth rental process! Thanks Charles!!
December 22, 2022
Google Public Storage Niam Banks
Go to storage unit online when I went in to grab the unit it didn't work for me, Charles helped me out to get a unit that did work for me thanks again appreciate it happy holidays!
December 2, 2022
Google Public Storage Gene Wilburn
Charles was very helpful and a awesome person thanks for everything
November 12, 2022
Google Public Storage Big Head Logistics
Thank you Charles for showing the units today. You are very helpful, especially when it was cold and snowing.
November 6, 2022
Google Public Storage Kela Davis
October 28, 2022
Google Public Storage Brad Thumudo
wish I would have looked at the unit before renting. The ceiling insulation was coming down in the unit and was filthy when I went to fill it in. A month later when I emptied it out, all my possessions were covered in insulation. Definitely was not happy.
October 19, 2022
Google Public Storage D Thompson
A minute off the highway. Convenient to everywhere. We have jobs all over the cincy area and this is a great place for us to store material.
October 15, 2022
Google Public Storage Imani Mcmillan
Very nice and helpful!
October 7, 2022
Google Public Storage Sallie McFarlin
Great experience. Charles was very pleasant and helpful. Initial set up was easy, rates are decent and access is simple. Some of the drive isles are tight if you have a larger vehicle. There is a limited time period for access but I think it's not going to be a problem. There are a few "junk" vehicles there. But if they pay the rent I guess it's acceptable.
September 30, 2022
Google Public Storage Tracy Stanton
Charles is the BEST!!
September 29, 2022
Google Public Storage larry heitzman
Charles was great help
September 18, 2022
Google Public Storage Makayla Heinecke
Charles was so helpful !!
September 11, 2022
Google Public Storage Noble Apparel LLC
Charles was great. Thanks again. This is Mr. Sanders. I got a unit today
September 9, 2022
Google Public Storage Regina Pedrotti
Charles was extremely helpful and knowledgeable! What a great person to do business with!
August 22, 2022
Google Public Storage Ola Nelson
CCharles is great
August 8, 2022
Google Public Storage Brianna Chichester
I’ve recently started to rent a unit for my upcoming apartment. I’m 6months pregnant and Mr.Charles went above and beyond to make sure I had everything I needed. I didn’t have anyone to depend on to help me move a package and he went out of his way to help me move it into my unit. Mr.Charles thank you again for your amazing work and wonderful gratitude and great costumer service we need more of Mr.Charles in the world. Thank you so much!
July 23, 2022
Google Public Storage Monica Hawkins
This is a great place. Charles is also great.
July 22, 2022
Google Public Storage Sahil Mehrotra
Charles helped me a ton!!
July 16, 2022
Google Public Storage Magan Pugh
Charles was such a nice guy! We came in to store our one of our vehicles and had to wait for an Uber and he allowed us to wait in the cool AC in the office. He was a big help in renting knowledge. He is for sure going to be the person I ask for in the future.
June 24, 2022
Google Public Storage Tom Schaefer
Charles was awesome in solving our problem. He is also delightful to converse with.
June 21, 2022
Google Public Storage Beth Williams
Mr. Charles was very helpful with our rental.
June 9, 2022
Google Public Storage Mark Rust
Excellent
May 21, 2022
Google Public Storage Joseph Davis
Charles was extremely helpful. He made upgrading my unit effortless.
May 12, 2022
Google Public Storage Rachel Meeks
Chares was excellent and provide top tier support. He answered all of my questions and was very friendly.
May 5, 2022
Google Public Storage Libby Brown Phd
Charles is excellent.
April 21, 2022
Google Public Storage YTManaged BruceLee
Very friendly. Gary took me to the unit and showed it to me and explained all the details about payments and when they are due. Definitely reccomend
April 16, 2022
Google Public Storage Brian Doran
Charles has superb customer service skills. I'm from out of town, and even though somebody left their car in my space, he quickly got it fixed. Thanks!
April 9, 2022
Google Public Storage John Hockensmith
Charles was very excellent
March 24, 2022
Google Public Storage Kristina Lopez
I’ve known Mr. Charles for years at this point he has helped a number of my family members. He is a very special being! In the dead of winter I was unable to open by storage hatch and he came out with tools and worked until he got it open. He didn’t have to but he did and he was laughing and joking throughout the process despite the conditions. He truly feels like family. I personally go in to make a payment just to say hi and converse with him. Thank you for all you do Mr. Charles!
March 21, 2022
Google Public Storage WhiTeRhiNo
March 20, 2022
Google Public Storage Megan Smith
February 28, 2022
Google Public Storage David Hammons
February 19, 2022
Google Public Storage Teresa B
Charles is one great dude! Pleasure to work with
February 17, 2022
Google Public Storage Paul Madison
Everytime I'm in Charles always gives the best service and help, and is always as friendly as can be.
February 11, 2022
Google Public Storage Antonio Martinez
Thanks Charles for helping, God bless.
February 5, 2022
Google Public Storage Trellony Nixon
Charles is awesome!!!
January 27, 2022
Google Public Storage Gina Stewart
January 21, 2022
Google Public Storage Bobby Reed
Great work Charles
January 20, 2022
Google Public Storage Jerome matthews
Charles helped me a lot here , prices were more than expected but also I got double the storage so it makes sense. Charles helped me and made sure he submitted a ticket to get storage unit to get my lights installed. The app is great .
December 22, 2021
Google Public Storage David Gao
Nick was super helpful!
December 11, 2021
Google Public Storage Mr J
Charles is the man!
December 9, 2021
Google Public Storage Gregory Wainscottsr.
Charles is always pleasant great customer service great experience
December 8, 2021
Google Public Storage Damian Adkins
Excellent customer service and they make sure no one is there that doesn’t rent a locker clean well kept place
November 20, 2021
Google Public Storage Loudpaq Bishop
Charles was great 👍
November 1, 2021
Google Public Storage Mary Fan
Charles is the greatest. Thank you for his help.
October 24, 2021
Google Public Storage Karen Combs
Charles is a very professional & friendly person. He has explained everything to me that I needed to know, & showed me different units. I would rent again from Charles. Thank you for your time.
October 23, 2021
Google Public Storage Keith Sayles
Charles was very professional and helpful through the process.
October 1, 2021
Google Public Storage Rolande Tiemeni
Charles provided great service
September 29, 2021
Google Public Storage Lynn Long
Gwen was absolutely wonderful. She walked me thru getting my unit. She was pleasant, patient and knowledgeable and she had a great smile the whole time.
September 26, 2021
Google Public Storage Elljai
Great place! Mr Charles is a very genuine and nice and friendly soul
September 19, 2021
Google Public Storage Micheal Wortman
Been renting at the same one for years and Charles has been extremely helpful and nice. People who rent at this area are extremely helpful even without asking.
September 6, 2021
Google Public Storage Samantha Stambaugh
Charles was very helpful and provided great service when I was looking for a storage unit in the area! Highly recommend!
August 12, 2021
Google Public Storage Ashley Kay
Charles was great, he even spoke German
July 31, 2021
Google Public Storage Jessica Proffitt
Charles is a great wonderful help will continue with this storage unit for long as needed.. Thanks
July 31, 2021
Google Public Storage Sabrina Brown
Had a great opportunity to have Charles assist me today. Wonderful person.
July 23, 2021
Google Public Storage Renee Pugh
Charles
July 17, 2021
Google Public Storage Sarah
Its ok
July 16, 2021
Google Public Storage dav hun
I visited the sharonville location, and received great service from Charles the supervisor. Thanks
July 13, 2021
Google Public Storage Brittany Richburg
Gwen was really kind when I missed my most recent payment and she called. We worked it out. She was very kind and happy. Makes me want to stay with the company, no problems :)
July 6, 2021
Google Public Storage Amanda Snyder
Charles did a wonderful job helping me transfer my storage unit to another one. He was helpful and very thorough.
July 3, 2021
Google Public Storage John Baker
Charles did a great job getting my a storage unit
June 29, 2021
Google Public Storage Patricia Peterson
Charles completely made this transaction superb. He was personable, informative, thorough, friendly, and funny! He quickly helped me find a unit that would accommodate my needs and got all of my paperwork completed and efficiently! Thank you Charles you were amazing!
June 22, 2021
Google Public Storage Kathy Hoganson
Gwen is very helpful and polite I would recommend this property to others
June 19, 2021
Google Public Storage Miss Renee
Gwen at this location is truly a God-send! I was having a tough day and wasn't sure how this move was going to work. She stepped up to help with no hesitation, and truly showed that good people still exist in this world. Thank you Gwen!!!
June 15, 2021
Google Public Storage myra ardo
Good facility. Got a great online price for a unit but the price went up a few months in. Charles is helpful and friendly. The place is kept pretty clean and secure. Not usually crowded so easy access to our unit.
June 13, 2021
Google Public Storage John Nikki Maloney
Great service with Charles
June 11, 2021
Google Public Storage Brahim AHMED
I rent this store for 3 months and that what I found 😅 I payed $83 per month!! The lady who is in the office super cool but storage is unrated!
May 30, 2021
Google Public Storage Ed Menkhaus
Charles was the best person I could of ask for for help on renting a unit. To someone as green as me. He made the time go by fast and easy. Thanks Charles Page
May 28, 2021
Google Public Storage Shellie Wells
Charles is the best ever he help me switch my Storage unit over to our new cards. Keep him around!!
May 11, 2021
Google Public Storage PJ Elliott
Gwen was very kind
April 21, 2021
Google Public Storage Teri Phillips
I have had a unit here since 2017 and was extremely thankful with how helpful Gwen was when I called to schedule my clean out day and to stop my auto pay. She was very help and made sure that I was not billed for another month after I moved all my stuff out. I recommend working with Gwen if you ever decide you need to store anything. Thanks Gwen for all you help.
April 16, 2021
Google Public Storage Doug Krupa
Gwen was very professional and explained everything in great detail.
April 13, 2021
Google Public Storage Slowpoke News
April 1, 2021
Google Public Storage Erik Taylor
I know this sounds like bull. But Gwen is amazing. I’ve been moving stuff around in and out of my storage for days and every time she is there. Early and late. And she’s always polite and helpful. I work in sales and that’s hard to come by in the professional field. Thank you Gwen for all your help. I hope you know your appreciated.
March 31, 2021
Google Public Storage Celia Tinsley
Gwen was SO awesome! She was SUPER helpful! She literally made my day! I highly recommend coming on Tuesdays and Wednesdays when she working! She was awesome!
March 31, 2021
Google Public Storage eric “Gumby” gumbert
March 27, 2021
Google Public Storage Walter Price
Charles is great !
March 24, 2021
Google Public Storage Wednesday Harrell
Property Manager Gwen helped me troubleshoot a missing delivery today. She was very friendly, pro active & did not give up until the issue was resolved. She made multiple phone calls & even loaded the boxes onto their golf cart for me. She updated my account with thorough notes to prevent the issue from happening again. Thanks Gwen!
February 24, 2021
Google Public Storage Michelle Smith
Gwen, the manager, was so amazing. Her customer service is impeccable. She was very attentive and knew her property inside/out. SHE would make the difference in renting from this location compared to any other.
February 21, 2021
Google Public Storage Michelle Walker
I transferred unit to a larger unit. I was told I had 7 days to move out my old unit. We started moving and told the manager we left a table and chairs and will come back to get it out. A day later I receive a text that if I did not move everything that I will be charged which I was charged the next day. I have call and left messages about this and told her that I will be there on Saturday. I went Saturday and my belonging was sitting in the snow outside the old unit.. I finally reached the manager and she said that she moved the things out because she has to rent it.. and there was a credit issued to my account waiting for approval.. Also there was snow covering along the entrance of my new unit A026 and I was given a shovel to remove the snow from the door of the office all the way to my unit. I am 63 years old and I had to remove it it was hard so I stopped. So I had to move in the snow. She try to give me some spray to spray my door of the new unit, but I told her to do it, This was the worst service I have receive. The Manager was Gwen.
February 17, 2021
Google Public Storage Kim Lang
I appreciated Gwen so much!! She was extremely polite, informative and helpful. I'll definitely be recommending this site to friends in the future. Thanks again Gwen!!
February 17, 2021
Google Public Storage Kay B.
Had a fantastic experience with Gwen, the Property Manager. She was professional and very, very helpful. Thank you Gwen and thank you Public Storage.,
February 15, 2021
Google Public Storage Damian Brown
Check-in was fast and easy. Gwen was very nice and welcoming.
February 15, 2021
Google Public Storage Tee Nee
Gwen , Very helpful is checking on Cov-19 help.
November 26, 2020
Google Public Storage Darryal Williams
November 13, 2020
Google Public Storage Ronald Petrin
I was told I'd get mouse repellant, never did. I was dissapointed by the lack of cleanliness at the entrance, and someone's pajamas and used toilet paper hanging from a fence right near my unit. Still there after almost a week. I was told my second month would be half price yet invoice did not show this discount. I wouldn't recommend I'm ready to get out ASAP. Bogus reviews I'm sure.
October 29, 2020
Google Public Storage Jason Stokes
Went to the auction today a friendly group of people at each facility
October 9, 2020
Google Public Storage Jessica Walker
My experience with this location was a pleasant and efficient one. Charles was helpful, knowledgeable, and friendly! I will definitely be a return customer in the future. Thank you for your assistance Charles!
September 6, 2020
Google Public Storage Gladys Page
Easily got my storage space on line in Minutes!!
September 5, 2020
Google Public Storage Jay Lawrence
Highly disappointed! I would give a negative star rating if I could. I booked/reserved a 10x10 drive up access unit online with the labor holiday sale rate of $1 for the first month and also a great monthly rate. This rate was locked in. The on-site location representative showed my mother 2 available 10x10 units, which He later tried to up-sale for a higher price. Once she disagreed to pay a higher rate, the units were then “unavailable”. He offered us a unit in the woods for my locked in holiday sale rate, which did not have drive up access. He refused to honor my reservation with drive up access. Customer service here is the worst. I called the 1800 number to see how we could fix this, but 2 separate representatives over the phone also lacked good customer service skills. Such a waste of time. Very Poor customer service!!! They do not honor their own reservation rates & locked in prices! Instead they wasted our time!
August 28, 2020
Google Public Storage Dale Saylor
moved out 2 days before end of month and already got email bill that i owe .01 cent. waiting for them to respond
June 25, 2020
Google Public Storage Laura Heath
June 1, 2020
Google Public Storage RON FRASER
Charles gave me outstanding service! Would highly recommend using his fantastic facility.
May 30, 2020
Google Public Storage Miranda Humphries
Charles was very helpful and nice and we had a wonderful experience
April 12, 2020
Google Public Storage edwina ingram
Charles is cool
April 4, 2020
Google Public Storage Stephanie Skaggs
Charles was very helpful,friendly and professional.He really knows how to put a smile on the costumers face even when your day may feel like it’s falling apart I really enjoyed checking in with him.
March 14, 2020
Google Public Storage Robert Eddy
Fast and easy, great communication! Charles was very helpful! :)
March 8, 2020
Google Public Storage Josh Winsted
Great service
March 5, 2020
Google Public Storage Don Wilson
Angie was very helpful with finding a unit that fit our needs. She explained the details of all available promotions available and explained how to access them. As a customer that is all you can ask for
February 29, 2020
Google Public Storage Carolyn Agee
Charles is always helpful
February 26, 2020
Google Public Storage LyonMAN99
February 22, 2020
Google Public Storage Stephen Bird
Charles was great! Thank you!
February 10, 2020
Google Public Storage Casey Little
Charles is super sweet and helpful with this whole process. I rented several years ago and came back to this specific one because of how great of a manager he is.
February 10, 2020
Google Public Storage Julie Little
Charles was such a great help with me and my daughter today!
February 6, 2020
Google Public Storage Vernon Howard
Charles is a great asset to this company. He is personable, friendly and everytime i go in to pay he is very helpful and has great customer service.
February 4, 2020
Google Public Storage Isaiah Kelley
Good guy
January 28, 2020
Google Public Storage Josh Kinser
Jodi was very helpful in getting the storage unit set up and explaining all the rules and terms of storing here. Would recommend!
January 22, 2020
Google Public Storage J Howard
Easy move in and very helpful.
January 15, 2020
Google Public Storage Caroline Rardin
Angie is awesome thanks for all the help and patience
January 9, 2020
Google Public Storage Terrell Perry
Charles is very helpful
January 8, 2020
Google Public Storage reggie crumbie
Becky was a lot of help. Good vibes this way!!!
January 3, 2020
Google Public Storage london Deshai
Love this location especially Charles THANKS.
December 28, 2019
Google Public Storage moneka farr
Charles is very polite very helpful!!
December 27, 2019
Google Public Storage Tony Mitchell
December 20, 2019
Google Public Storage Pebbles T
Mr Charles is absolutely the best, he's very helpful in my difficult time!!!
December 19, 2019
Google Public Storage Gary West
Charles is. Great.
December 10, 2019
Google Public Storage Silver Creek Mystic Treats
Charles was awesome! He was able to assist me and was very friendly.
December 8, 2019
Google Public Storage Cierra Crenshaw
Charles did good with communication and explaining the details of their policies
November 30, 2019
Google Public Storage Jerica Boux
Charles was awesome! Helped with every need
November 30, 2019
Google Public Storage Todd Elliot
Great location! Thanks for your help, Charles!
November 24, 2019
Google Public Storage Samantha Huddleston
November 21, 2019
Google Public Storage Alexandria T
I keep my business coming here! Great place to store, and working with Charles is always a pleasure. He is very professional and knowledgeable. Would refer anyone I know to store with Public Storage. 😊👍
October 27, 2019
Google Public Storage Daniel Verdon
Charles is very helpful and takes care of all your needs.
October 27, 2019
Google Public Storage Nicole Schaaf
October 26, 2019
Google Public Storage Rob Boswell
Charles did a great job getting me checked in quickly!
October 20, 2019
Google Public Storage Anne Buescher
Charles was very friendly and a great since of humor which we really appreciate and enjoy. Looking forward to seeing him.
October 19, 2019
Google Public Storage LM RG
Angie es la persona que nos atendió de manera muy amable y profesional.
October 1, 2019
Google Public Storage Brandon Platt
September 27, 2019
Google Public Storage Sammy Chaoss
September 16, 2019
Google Public Storage Linnabary Associates
Charles was very friendly & efficient. Needed extended entry hours & Charles made sure to accommodate the needs that I presented. Thanks so much!!
September 16, 2019
Google Public Storage Robert and Joan Boetig
Charles is friendly and very helpful. He has been providing us with excellent suggestion for unloading and storing our household goods after downsizing our home. This is our first use of public storage facilities and we needed the help.
September 16, 2019
Google Public Storage Jovoni
Charles was great! He made moving in and out after only needing the storage for a few months extremely easy.
August 30, 2019
Google Public Storage Candace McDonald
Excellent service!
August 24, 2019
Google Public Storage Mary Verburgt
Charles was fabulous and always ready to help answer questions. Thanks!!
August 23, 2019
Google Public Storage T Sims
Mr Charles real nice to do business with
August 12, 2019
Google Public Storage Shana Jones
July 30, 2019
Google Public Storage Tom Jackson
July 28, 2019
Google Public Storage Rusty the Baliff
Charles was great. He moved me thru the process and showed me how to get moved in. Thanks Charles!
July 27, 2019
Google Public Storage Amber Gibson
Great service!
July 27, 2019
Google Public Storage Sarah Marcum
Charles was fantastic! Friendly and informative. Highly recommended!
July 19, 2019
Google Public Storage Fabian Seemungal
Charles does a great job explaining all the details . Thanks a lot Charles.
June 25, 2019
Google Public Storage Derrick Bolton
Easy Access And Bright And Clean.
June 19, 2019
Google Public Storage B-Roll Visuals
Angie this BEST!!! Great customer service!
June 18, 2019
Google Public Storage Jamal Smith
Angie was very helpful as it was my first time purchasing storage in Ohio. Great sense of humor as well. HUGE THANK YOU!!!
June 16, 2019
Google Public Storage Paul Horton
Charles was very polite and helpful.
June 5, 2019
Google Public Storage Howard Lorenz
Angie was very helpful.
June 3, 2019
Google Public Storage a thomas
Mr. Charles gave excellent service and had a beautiful spirit. I was glad to rent a unit there because he was so personable...no regrets!
May 31, 2019
Google Public Storage Andrew Massie
Charles at Public Storage did a fantastic job assisting me with my new storage unit. I need this for work and I was in a rush. Charles clearly explained everything to me and showed me the unit. He provided excellent service and got everything setup for me very efficiently. I’ve used different storage unit companies in the past and had bad experiences. Charles was top notch and I definitely made the right decision using this storage location.
May 29, 2019
Google Public Storage Angie Renken
Angie did a GREAT job and even had a headache
May 8, 2019
Google Public Storage Jeff Ettinger
Angie was very clear in her instructions, and helpful with getting my new unit all setup. She made the process simple, clear, and swift. Thank you for having a staff member like her.
May 7, 2019
Google Public Storage Katrina Edwards
Angie, you're a keeper. You have made every single contact with public storage an absolute securing experience for me. You absolutely go over and beyond your to make customers feel their belongings are valued. THANK YOU SOOOOO MUCH for being my personal MANAGER. Katrina.
May 7, 2019
Google Public Storage Adrian Thompson
ANGIE WAS GREAT!!..... VERY INFORMED ABOUT THE PROPERTY
May 1, 2019
Google Public Storage Lawrence Harvey
Angie did a great job! She was polite, efficient and friendly. She explained the terms clearly and simply. She took the extra time to make sure I got the best rate available and the space that best suited my needs. I'm so glad she was there, made me feel like I chose the right place for my storage needs
April 30, 2019
Google Public Storage Tiffany Hunter
Angie was AWESOME thank you so much for everything!!!
April 25, 2019
Google Public Storage Jim Spurlock
Huge thanks to Charles for going above and beyond repeatedly to help with adding additional storage units and helping with gate codes! He was very friendly and patient to answer all questions and get us going. Thank you from Jim and Lori!
April 18, 2019
Google Public Storage Shirley
I think it's stupid that you have to get out of your car to put the code in to get the gate to open then jump back into your car especially with the ground being unlevel I did this today and I fell
April 8, 2019
Google Public Storage jackie daniels
Charles is amazing
April 5, 2019
Google Public Storage MCarr NewVision
Charles, the onsite manager is amazing! His customer service is superior and attitude is warm and welcoming. The storage unit is great for the price and I've had no issues. I feel my things are safe and I'llcontinue to rent from this particular company and location!!
March 26, 2019
Google Public Storage Kameron Jones
Angie was fantastic on giving me the service I needed. I look forward to storing here at this location for a while!
March 20, 2019
Google Public Storage 6zoolou9
...Charles suggested a solution to an entry situation that was right on point, which helped us get back on the road within our time frame.....thx
March 18, 2019
Google Public Storage Sylvia Newman
Charles was here when I opened the unit and has been a steadfast guardian for the year I was here! Happy to see him when I checked in to collect my things. What a delightful human!
March 13, 2019
Google Public Storage BreeZi BNF (Bri)
March 9, 2019
Google Public Storage Lisa Manley
Charles went above and beyond.
March 8, 2019
Google Public Storage Jane Hawkins
Charles was awesome. He was helpful and explained everything thoroughly. Great experience.
March 4, 2019
Google Public Storage Kassie Walburger
Charles is just great! Really helpful and great to work with
February 28, 2019
Google Public Storage Kenny West
Charles is the best!
February 25, 2019
Google Public Storage Ed McMains
The grounds are very clean. But you have to get out of your vehicle to open the gate.
February 19, 2019
Google Public Storage Jo Mingua
Angie was wonderful.
February 9, 2019
Google Public Storage Travis Dorsey
Charles was great help.
February 9, 2019
Google Public Storage Brooke Diamond
Charles is the best. I had a great stress free time getting my unit. Thanks so much Charles you the man
February 6, 2019
Google Public Storage Jeff Baumiller
Angie does a great job and so does Charles!
January 18, 2019
Google Public Storage Jay Altman
Angie was wonderful!!!
January 11, 2019
Google Public Storage Azizabdoul Diallo
Charles you are best
January 8, 2019
Google Public Storage Dante Carr
They lie and pass responsibility to the employee who isn't available. Also Family Dollar has DampRid for half there cost of excessive moisture products. The woman on duty was very talkative yet no oil on my hinges. Very disappointed that people complain more than work.
January 4, 2019
Google Public Storage joe joe
Kelly is the best!!
December 27, 2018
Google Public Storage Zack Keith
Angie was very informative and helpful she should be given a raise if she hasn't got one yet actually even if she has
December 16, 2018
Google Public Storage Felicia Matthews
Charles is awesome!!!!!
December 7, 2018
Google Public Storage Shirlena Norman
Charles is awesome!
December 1, 2018
Google Public Storage LaRica Matthers
Mr. Charles is always so efficient and fast with the service he provides. I really appreciate the hospitality, makes me want to buy some stock with Public Storage so I can be a part of this wonderful business!!
November 21, 2018
Google Public Storage Tim Cash
Angie was very helpful in explaining the options for the units. There was no problem getting the unit I needed.
November 20, 2018
Google Public Storage Lori Lee
Angie was very helpful and knowledgeable! Really appreciated her patience and working with me as I tried to work out options for what I needed. Thanks so much!!!!
November 14, 2018
Google Public Storage Reece Billings
Angie did a great job. Highly recommended!!
November 8, 2018
Google Public Storage Tina Ferguson
Charles is great
November 7, 2018
Google Public Storage Wayne Stacy
November 3, 2018
Google Public Storage Mark Groteke
October 14, 2018
Google Public Storage Alexis Murray
Great exceptional customer service by Charles would recommend this location.
October 14, 2018
Google Public Storage Charles Collier
Many, many thanks for your all your help and outstanding customer service Charles.
October 14, 2018
Google Public Storage Jack (JackOhio513)
Charles is great! Excellent service.
October 13, 2018
Google Public Storage Erika M
He is friendly and wonderful man !!!!
October 5, 2018
Google Public Storage Lee Robinson
Well managed facilities. Charles in the office is a superstar!👍
October 5, 2018
Google Public Storage frank roth
Charles is very personal and professional, & helpful.
September 22, 2018
Google Public Storage Shawn Nehorai
Charles was super helpful , professional and courteous ! Thanks Charles !
September 12, 2018
Google Public Storage Angela Sessink
Angie was so helpful and friendly in helping me find the right size unit to fit my needs she even stayed after hours to get me all set up so we could move in that night !!!
September 10, 2018
Google Public Storage In Kim
September 3, 2018
Google Public Storage Steve Phillips
Charles has excellent customer service!!!!!
August 26, 2018
Google Public Storage Amy Scott
I made the reservation on line and within minutes Charles contacted me to set up a time we could come in and fill out paper work as well as see the actual unit. He was very helpful and knowledgeable about the entire process. He took his time to explain all the details and made me feel good about my decision to use this location. Charles is a great person who I look forward to seeing when I visit my unit. Amy Scott
August 25, 2018
Google Public Storage Cindy Dall
Charles is freaking awesome!!!!
August 20, 2018
Google Public Storage Shonna Bryant
Charles did a great job
August 5, 2018
Google Public Storage anitam stenson
Best top of the line employee what is the best employee Charles
July 28, 2018
Google Public Storage Josh Davidson
This was my first experience using Public Storage. I didn’t know what to expect but Charles made it extremely easy and stress free. He is really funny and very knowledgeable about his job. I definitely recommend using Charles and this location for all your storage needs.
July 21, 2018
Google Public Storage Jon DeBolt
July 19, 2018
Google Public Storage Jeffrey Hafley
Professional staff. Hey, that Charles is one heck of a guy! :-)
July 14, 2018
Google Public Storage Nick Pirrmann
Charles, was a very nice guy to work with on getting my 5x10 unit, was very informative and just pleasent.
June 26, 2018
Google Public Storage Jana Hounchell
Great service! Thanks Angie!
June 22, 2018
Google Public Storage Robert Lam
Charles was excellent. Truly 5 star worthy.
June 14, 2018
Google Public Storage 513sammib
Charles was awesome gave me great service
May 27, 2018
Google Public Storage Bionca Turner
Charles is hilarious and a joy every time I have to come in the office
May 27, 2018
Google Public Storage Kisa
I’ve rented a unit for the past few months and every time I go in there the front desk receptionist Charles is always very helpful and pleasing to work with. I definitely recommend using them.
May 25, 2018
Google Public Storage Albert Williams III
I have two units stored here with my company and I wanted to take the time to point out how awesome Charles is with his customer service. When ever I need something or have a question Charles is always pleasant and provides great service. I appreciate his willingness to help and his positive attitude. He always makes sure I am a happy renter.
May 17, 2018
Google Public Storage Brien Dickson
Charles did a great job for us.
May 9, 2018
Google Public Storage Celesta Bach
May 3, 2018
Google Public Storage Scott Eisenhower
Angie was knowledgeable and helpful during the rental process.
April 20, 2018
Google Public Storage Justine Stultz
Charles rocks
April 18, 2018
Google Public Storage Boris Galitsky
April 16, 2018
Google Public Storage tawahna armstrong
Charles is crazier than Hell!! But he is Awsome!!😊
April 3, 2018
Google Public Storage Kecia Galloway
Angie was great and fast and friendly.
March 11, 2018
Google Public Storage Dwayne Griffin
Charles is a funny character. He makes me laugh. Knows his work . I've been a customer for about 6 months. I've found a new home and I told Charles that I would stop in to say hello whenever I'm in the neighborhood
March 10, 2018
Google Public Storage Tony Stringfellow
March 2, 2018
Google Public Storage La'Tee Williams Sr.
Mr Charles got us together. Needed the extra space.
March 2, 2018
Google Public Storage Raushanah Sheffield
Charles did a great job! Thank you!
February 26, 2018
Google Public Storage Jay Mehta
We kept our stuff for just about a month here. Good place and seemingly safe to keep the things. We took one of the smallest ones - 5X10 - since we didn't have much stuff. The storage room was in decent space and our stuff remained in pretty much the same condition as it was kept. The old man, handling the place, was pleasant to talk to. Public Storage has a $1 first month promotion and it's a great deal. The only thing you pay is for the lock - that too if you already have it, you can use your own lock. Overall, a good place to keep your belongings if you don't have a storage space in your house/apartment.
February 17, 2018
Google Public Storage Mary Gray
First time ever going to Public Storage but Mr Charles made me feel right at home very helpful all in all greatest experience I will recommend this location to everyone nice clean friendly service
February 12, 2018
Google Public Storage Brandie Bishop
Kelly is great
February 5, 2018
Google Public Storage Ted Haddix
Charles is a great guy and was very helpful.
February 5, 2018
Google Public Storage miosha schofield
Charles always give great customer service
January 11, 2018
Google Public Storage Tina Anderson
December 25, 2017
Google Public Storage Joseph Wendt (Wolfman)
Clean and neat facility. About normal prices.
December 12, 2017
Google Public Storage Steve Galloway
I was performing a job there. Other than the clients being allowed to still drive through our work area after being asked to allow access through a side entrance ( for our safety) the place was neat and clean.
December 3, 2017
Google Public Storage Brandon North
Charles was a great help!!!!
November 10, 2017
Google Public Storage Charlotte Mcconnell
Very helpful took time out to answer questions and concerns. Very good spirit.
November 8, 2017
Google Public Storage Jazsdine Gaitos
John was the guy on duty that day. He was the kindest and very helpful guy. Since that was my first time renting a storage place I have too many questions, John was so patient with me answering my questions. For the storage area/place it was easy access, near the highway exits, the unit is clean, and the whole place seems secured.
November 4, 2017
Google Public Storage Timothy Day
Charles super nice ,an asset for the business. Every time in there he super helpful and nice
October 21, 2017
Google Public Storage Tory Salem
Charles is the best! so glad i chose this location!
October 16, 2017
Google Public Storage L. Davis
Charles was the guy on duty when I came to get a storage unit... He was personable, he was friendly, and efficient... I would recommend Public Storage at 2555 Kemper to anyone that needed a deal and great service!
October 14, 2017
Google Public Storage Todd Joseph
Charles was a great help
September 30, 2017
Google Public Storage Paraysha Dunn
Charles is a great help and made my check in smooth and easy!!! If I have to use storage again I will come here.
September 22, 2017
Google Public Storage Sharmaine Ridleysjhefegeg
LOVE Charles !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great Guy !
September 18, 2017
Google Public Storage Cbanzz lil bra
Charles
September 9, 2017
Google Public Storage Kimberly Gillilan
Charles is very friendly and familiar with the company policies. He answered all my questions. I recommend it.
September 9, 2017
Google Public Storage shawna cundiff
August 6, 2017
Google Public Storage Amber Lee
First time here and I had a great experience. Charles was a great help
August 3, 2017
Google Public Storage Joseph Jenkins
Customer is number one here
July 3, 2017
Google Public Storage Courtney Gray
July 1, 2017
Google Public Storage Sid Dall
Place is disgusting & revolting. Really deserves -5⛤. Trash & junk everywhere. Sofas sitting outside. Breeding ground for mosquitoes and worse.
July 1, 2017
Google Public Storage Lindsey Stemann
Charles is the nicest, sweetest employee!! Very easy going and kind!
June 13, 2017
Google Public Storage Gwen Marshall
It seems too close to the Mill Creek; a flood risk to your stuff.
June 10, 2017
Google Public Storage Erica Tilley
May 31, 2017
Google Public Storage Robert Sullivan
The front desk person, Teresa, greeted me when I first entered the office even while working with another client. She professionally explained the bill payment process as this was my first time in the office to pay on another person's bill. I observed her interact with two persons ahead of me in a respectful and courteous way.
May 22, 2017
Google Public Storage Jan Kalemba
Charles is the greatest. The place is clean, large and safe.
May 12, 2017
Google Public Storage Kameron Johnson
Charles was amazing. Funny guy, he really cares about his job. 100% recommend.
May 12, 2017
Google Public Storage Berayah Yisrael
Charles was AMAZING!!! Very funny and concerned guy. You can tell he loves his job. We never stopped laughing. Storage units were huge, and clean. I'd recommend this place to anyone needing extra storage...
April 15, 2017
Google Public Storage Monica W
I'm very happy with my experience with Public Storage, especially Charles. He is always very friendly and helpful. Keep up the good work Charles!
March 29, 2017
Public Storage Sara Ashley Columbus
March 24, 2017
Google Public Storage R B
Charles was very helpful, friendly and informative. He has a way of making you feel confident that you are making the right decision to go with Public Storage.. Public storage does need to make it EASIER to leave a review without having to go thru YELP or Google, Not everyone has these accounts and it also makes a ONE CLICK and Type Review into a Click-type in Google ID and Type in PW and Click THEN Type the Review. However Charles's Service was worth the extra Clicks
March 18, 2017
Google Public Storage Courtney James
Charles did a wonderful job making me comfortable about my decision and going over the policy and procedures for my storage. The storage area was very clean and a very affordable price!
February 14, 2017
Google Public Storage Kirsten Kilgus
Charles had great customer service. I would look else where for storage I was required to purchase the insurance they offered even though I had my own insurance the insurance I purchased was way over priced so in a few months I will probably be moving my things
February 13, 2017
Google Public Storage Bridgett Lee
They were very kind had great experience with them twice now.
January 12, 2017
Google Public Storage Phillip Robinson
Charles was a great help
January 7, 2017
Google Public Storage Shawn Murphy
Because Mr Charles was very personable
December 31, 2016
Google Public Storage Don Melvin
Good experience. Charles, the manager, was very personable and thorough in explaining when and how to access my unit. He was patient and helpful. The unit was clean and functional.
December 26, 2016
Google Public Storage Peggy Segura
Charles does a really good job
November 26, 2016
Google Public Storage Dee Dungey
Charles is a cool dude
November 5, 2016
Google Public Storage T Bess
Worked with Charles he is such a good help and goes above and beyond with customer service you can tell he loves what he does and works for the ppl.
November 2, 2016
Google Public Storage Jim Shaul
I love Pam customer service she's always smiling the other guy not so much
November 2, 2016
Google Public Storage Shannon Wright
Pam has great customer service I would recommend this place
November 2, 2016
Google Public Storage Jocelyn
Pam was a pleasure She was very helpful
November 1, 2016
Google Public Storage Katelynn Jackson
Pam was very helpful and I had a great experience!
November 1, 2016
Google Public Storage Delisa Williams
Pam was great great customer service
October 25, 2016
Google Public Storage Jennifer Mitchell
In the 3 years I have had my uniit my rent had increased 50%. The girl who sold me the unit told me insurance was mandatory (it isn't). Also all my items stored are covered in an inch of insulation that has fallen from the roof. Terrible Experience I am not sure why there are so many positive reviews on here.
October 18, 2016
Google Public Storage Mamadou Thiam
charle is great personne , he gave me big help about storage problem . he communicate very well . thank you
October 15, 2016
Google Public Storage Nikolas Andrus
Charles is crazy but he sold us one heck of a lock!
October 9, 2016
Google Public Storage Charles Curry
I have been a customer here for 15 years while I served in the U.S. Army, Since Charles started there he has been a very consistently concerned individual about my payment being made for items that seem like they are from another lifetime, now. On the rarest of occasions there has been a problem he calls me immediately. I hope to move the items in the future but until then I know they are safe. Thank You Charles! Very Proudly My Name Sake!
October 5, 2016
Google Public Storage domeekco baskin
Pam was great at answering all my question
October 5, 2016
Google Public Storage Kathy Ross
Pam was great helping me to assist in stacking my 5x5 Great customer service
October 4, 2016
Google Public Storage Monique Cooper
Pam was great!😎
September 26, 2016
Google Public Storage Haliey
Charles was a delight to work with.Truly amazing person to have working for you.
September 7, 2016
Google Public Storage Miss Tee
Pam was a great help with my storage needs
August 13, 2016
Google Public Storage Jennifer Finley
Charles was so helpful I appreciate his time and explaining all the information to me. Best expirence! Thanks Charles!
August 8, 2016
Google Public Storage Christine Perrucci
Charles was excellent from the beginning. Extremely accommodating and helpful. Only drawback thus far is that all of the units in my section have about a 1 1/2 inch space between the concrete and the door. Didn't have time to check out other units, so we'll see how this goes...
August 7, 2016
Google Public Storage Cheif Bobo (cheifbobo)
Charles was fantasic! Made me want to move myself into this storage.
August 3, 2016
Google Public Storage JOSE BERAS
Pan has great customer service would recommend this location to all my friends
August 2, 2016
Google Public Storage Hinton Bacon
Pam was a great help with getting my payment right I love the perks of autopay
July 30, 2016
Google Public Storage Somalia Andrews
Charles was great! He was very helpful and friendly.
July 26, 2016
Google Public Storage pauline okot kotber
Charles has great customer service. So helpful from the beginning on the phone until when we finally checked in from out of state. He is great I will definitely refer that property to anyone and am sure I will use it again.
July 19, 2016
Google Public Storage Shaquisha Hayes
Pam and Charles were very helpful with the entire process and explaining very thoroughly
July 14, 2016
Google Public Storage vickie alexander
Charles is so kool
July 12, 2016
Google Public Storage Julie Brown
PAM WAS SO REFRESHING AND VERY LIVELY! SHE MADE MY RENTAL STORAGE EXPERIENCE THE BEST EVER!!!! SHE WAS SO THOROUGH AND VERY PATIENT WITH ME AND OTHER CUSTOMERS. PAM'S. PROFESSIONALISM AND HER PEOPLE SKILLS WERE OUTSTANDING!!!!
July 6, 2016
Google Public Storage Heather Arbogast
Pam has the most excellent customer service and she even helped me with my things!!
June 8, 2016
Google Public Storage Betty Morgan
Pam is absolutely amazing!! She helped find the best deal. And she was just wonderful and a great personality.
June 8, 2016
Google Public Storage Charles Mckeehan
Excellent customer service, we were treated like royalty
June 4, 2016
Google Public Storage Jeremy Botner
Charles was awesome and very helpful.
June 3, 2016
Google Public Storage Timothy Weaver
Charles was wonderfully helpful in getting me a space for my truck. I definitely recommend using this storage facility! Very friendly and helpful staff.
June 2, 2016
Google Public Storage Alisha Rodgers
Charles was very helpful- he upgraded my unit based upon my actual needs and was able to provide me with additional equipment I needed fort storage! Great experience :-)
June 1, 2016
Google Public Storage Cory Williamson
I spoke to Pam moving in and moving out. Great customer service and great prices. Would absolutely recommend everyone to use this storage place for their storage in the Cincinnati area.
May 24, 2016
Google Public Storage Abel Guzman
Muy atenta la señorita Pam. Satisfecho con el servicio.
May 5, 2016
Google Public Storage Indio Santiago
May 1, 2016
Google Public Storage Randy Salyers
Pam was so wonderful and helped me with all my storage needs! I really recommend this location
April 12, 2016
Google Public Storage paypal paypal
I recently rented a unit here, and the staff were the most helpful, kind, caring people that I have ever had the pleasure of doing business with. I want to give a special shout out to Charles, who went above and beyond to make sure that I was happy, and taken care of!! -Jillian
April 9, 2016
Google Public Storage Ronnie Ball
Charles is the man!
April 5, 2016
Google Public Storage Trint Daviss
Pam was great
April 5, 2016
Google Public Storage Tony Canttell
Pam was great very friendly
March 22, 2016
Google Public Storage Jason Byers
The property manager Charles is excellent!!! I was moving from out of state and he helped me with all the details. He check with me weekly to make sure my plans were on schedule and if there was anything he could help me with. I was impressed by his ability to met my storage needs and I highly recommend him and his facility!!! THANKS CHARLES!!!!
March 5, 2016
Google Public Storage Alan Karhoff
Charles is awesome! This location is excellent!
March 2, 2016
Google Public Storage Darlene Dubose
Pam is the best She is always friendly
February 26, 2016
Google Public Storage Darian Blue
Charles was a complete help !
February 13, 2016
Google Public Storage Natasha Hayes
Charles was very professional and courteous.
February 3, 2016
Google Public Storage Julio C Aguirre
Hoy hice mi pago en esta locación y Pam es muy amable y amistosa. Me gusta mucho ese ambiente
February 2, 2016
Google Public Storage Hayley Brent
Pam was a lifesaver! Very friendly, very helpful. I would recommend coming here to everyone I know
January 30, 2016
Google Public Storage Montez Cornelius
Charles has excellent customer service
January 30, 2016
Google Public Storage Yolanda Williams
Charles has excellent customer service. He qas very friendly. We need more people like him working with people.
January 16, 2016
Google Public Storage Jodi Taylor
Very helpful staff. Very knowledgeable! Organized and clean premises! Great place! Highly recommended!
January 12, 2016
Google Public Storage Todd Curtis
Pam was awesome! Very helpful and accommodating!
January 12, 2016
Google Public Storage Andrew Crum
Pam was a great help.
January 11, 2016
Google Public Storage AlPo Dollar
Charles was very nice and helpful and I would recommend this location to anyone needing storage services in the Cincinnati area
January 4, 2016
Google Public Storage Dorian Cone
Charles was very helpful and professional.
December 11, 2015
Google Public Storage Marcus McDaniel
Charles is the best worker y'all got. Very respectfully able, wise and he's just all around a hard worker and cool guy. Give him a raise ^_^
December 11, 2015
Google Public Storage kari fellinger
Charles is GREAT. .. not only does he have great customer service he's a nice and friendly man and takes very good care of his customers any smells great to
December 7, 2015
Google Public Storage Drew Carson
Their corporate office folks took their time processing some paperwork, but working with Charles on-site more than made up for that. The staff at 2555 E Kemper Rd. is friendly and courteous.
November 25, 2015
Google Public Storage Andrew S
Rudest people there are. I don't like giving bad reviews, but this place was just plain rude to a paying customer. A man named Charles was working and he doesn't like younger people at all and I'm in my 20's. I pulled in the to parking lot at 5:45pm. Traffic was really bad or I would've been there a lot earlier. I walk up to the door and it's already locked. It says right on the door that they close at 6pm! I knock on the door and he answers with not a hello or any thing nice to say. He says, "What do you want?". I told him that I registered online for everything and just need to pay. He said that it would take 10 mins to set me up and that he was going to leave right at 6pm if I was set up or not. He then proceeded to make fun of younger people because they can't call back when someone calls. The thing is that I called him back after I got off of work to let him know I was on my way, but he wouldn't answer himself. After all of that hassle and being put down by someone that doesn't even know me, I'm never going to do business with them again. I'm a paying customer. I don't care how much you hate young people or maybe just me, but I still should be treated with the same respect that I treated him with.
November 23, 2015
Google Public Storage Adam Prather
Mary was super nice and professional! Took full advantage of the dollar special move in.
November 23, 2015
Google Public Storage Sheila Thomson
Charles was very helpful!!
November 6, 2015
Google Public Storage Charles masur
November 4, 2015
Google Public Storage Kandi B
Miss Pam is a wonderful person to do business with. She was very prompt & gave me a unit that makes it easier to get my trailer in & out safely.
October 27, 2015
Google Public Storage Traci Sparks
I was very pleased with the process of renting this unit. Charles was very approachable and easy to work with exemplifying his knowledge and professionalism. I was very satisfied with the service I received and would recommend this facility to anyone looking to store their belongings. The property itself is well maintained and managed and I feel that my storage unit will be secure without worry. Thanks for all the help.
October 17, 2015
Google Public Storage MrZ LoPeZ
Charles is great.!! Very polite and pleasant to conversate with.
October 10, 2015
Google Public Storage Marquete' Yarbrough
Mr. Charles Great Service
September 19, 2015
Google Public Storage Gunk
Charlie was a friendly manager who answered my questions and gave professional service. I like the 12' ceiling in the unit.
September 17, 2015
Google Public Storage Abbot Ray
Charles the best
September 13, 2015
Google Public Storage Bridgette Morris
Charles gave me a great experience.. I really enjoyed his customer service and his knowledge of the unit
September 11, 2015
Google Public Storage PoutineDream
Charles was so helpful and courteous ! Cost efficient. Lotsa space. Clean. Kind. Fast ! Good publlic storage.
September 9, 2015
Google Public Storage Bryan Dzialo
Pam was very friendly. Very easy process to get the unit and all units have drive up access.
August 24, 2015
Google Public Storage William Guilfoyle's Guilfoyle
Charles was very helpful
August 12, 2015
Google Public Storage Taj steal
pam was very nice i will come to her love her😀
July 20, 2015
Google Public Storage Linda Lockard
While I was preparing for a stressful move, Charles was friendly and pleasant, and he was helpful in choosing the correct unit, making suggestions for boxes, etc. He took me to see the unit, and I was happy to see it was very clean. Thanks, Charles, for being so accommodating and making a stressful day a lot better!
July 20, 2015
Google Public Storage Lynn Harris
Charles was a great help!!
July 9, 2015
Google Public Storage Louise Mounce
James has been very helpful from day one!
July 6, 2015
Google Public Storage Mike james
Had an outstanding experience as Charles was one of the most helpful Public Storage Managers I have ever dealt with. His friendliness, knowledge and courtesy was outstanding. Highly recommend this location to anyone looking for storage space.
July 2, 2015
Google Public Storage Laurie Bello
I was helped by Pam, she could not have been nicer. She walked me around and showed me the property and explained everything to me. The only issues was the weather stripping at the bottom of the garage door was worn out and this left a 1 inch gap at the bottom of the door when it was closed and lock. The property owner is out of town and it is going to take a week to get this fixed. This will delay my moving things into this unit.
June 19, 2015
Google Public Storage Shaun Smith
Great customer service, Charles rocks.
June 13, 2015
Google Public Storage Joanne Westbrook
Pam was very helpful to me and my son during our recent visit at Public Storage. The location, price and her pleasant personality saved me a lot of time. #24402
May 2, 2015
Google Public Storage Susie Tuke
Great experience with Charles.
April 17, 2015
Google Public Storage Teresa Tracy
Public storage employees are so helpful!
April 10, 2015
Google Public Storage Delbert Johnson
Great customer service, outstanding professional.... Thank you Pamela and Charles!!!!!! :-)
March 16, 2015
Google Public Storage Heather Ewers
I had a fabulous experience working with Charles and Public Storage on Kemper. He was very helpful and accommodating in helping me secure a unit. I was able to sign a form allowing him to accept deliveries on my behalf. I found the facility very clean and easily accessible.
February 15, 2015
Google Public Storage CARLOS TIPTON HIMSELF
Great customer service. The customer service rep Charles was great help!!!
February 11, 2015
Google Public Storage Scott Fletcher
Pamela was as pleasant a person as anyone could hope to meet. I had cotacted several storage facilities Pamela and the prices were the best I found.
February 11, 2015
Google Public Storage Angel Cureton
This was the first time I have visited this facility. The receptionist Pam was very helpful and took her time explaining the process. If I am ever in the need for a unit this is where I will come!!!!!
February 4, 2015
Google Public Storage Olu Bandele
I acquired additional storage on Saturday. Charles took the extra time to make sure that I got the space and it was to my liking. Probably the best one on the team.
January 27, 2015
Google Public Storage Omri C.
So far, so good. Storing here is simple, fast and easy. While I would prefer a rate lock-in and a new rope for my unit (mine it frayed and pieces get in my face/eyes every time I use my unit regardless of how careful I am), everything else has been just fine. Easy to access from the road and 275 and staff are always friendly.
January 22, 2015
Google Public Storage Linda Carney
Left the office with a big smile thanks to Charles, his help and personality was a big bright spot on a otherwise stressful day.
January 3, 2015
Google Public Storage Melissa Ruch
Great experience! Melissa S. was very helpful and provided excellent customer service. Thank you.
January 3, 2015
Google Public Storage nancy “Nana” trujillo
my experience was great with the girl named Melissa s. she was wonderful
December 6, 2014
Google Public Storage Karl Prautsch
This location has always been helpful and well managed. My company has an account and unit here and we are always well taken care of. Charles resolves any issues quickly and professionally. Recommended.
November 28, 2014
Google Public Storage Ramona
Best customer service I've received in a long time. Charles was very nice and professional. Took the time to show me a few different units. Nice place!
November 9, 2014
Google Public Storage Mackenzie Monroe
This was our first time using Public Storage, and my husband and I were very pleased. I was able to rent a bigger storage unit than I expected due to a special pricing that was available for a limited time. The manager, James, was very easy to work with and very knowledgeable. He provided clear explanations, and was able to sufficiently answers all my questions. The only issue I would comment on is the lack of trash removal from the small dumpster located about 35-40 feet away from our unit. However, the manager provided us with a unit located very close to the front gate. We did not have any issues with leaking, theft or rodent/insect infestations. Overall, I would recommend this location to any friends/family interested in renting a storage unit. Also, online billing and paying made this process much easier and I was not constantly worrying about missing a payment due date.
October 31, 2014
Google Public Storage Black Eagle
I had a very postive experience today, it was a pleasure speaking with Pam. It's not to often you get the chance to have honest and open conversation. She understands her job and is great with people. She made this a wonderful day, she paid me to say the last part, lol! Just joking Oh, I hope you can find out more information concerning how the insurance works. Thanks for everything. PS: I would have giving a 5 star rating, but your company is very vague on how your insurance works, but not Pams fault, she did what she could concerning this issue.
October 27, 2014
Google Public Storage Patty Edmonson
Charles was great. Very friendly to anyone who comes in or calls. He explained the whole rental procedure to me and made me aware to especially pay attention to when the next rental fee was due so I wouldn't incur a large late fee. The storage until we are using was neat and clean as were the surrounding buildings.
October 11, 2014
Google Public Storage Beatrice Shaw
Charles always very professional and friendly
September 26, 2014
Google Public Storage Dawn Palmer
Manager... Charles very helpful
September 26, 2014
Google Public Storage Linda Reed
Charles/manager was very helpful in selecting the right size unit for our needs
September 17, 2014
Google Public Storage Peggy Roberts
I recently relocated to Cincinnati for work at the VA Medical Center. When I arrived into town, I encountered difficulty finding a home and needed storage for my belongings. Pam was our PS rep and she was/is fantastic!! The day I came into the office the weather was in the 90's, very hot and humid and Pam had no air conditioning in the office. She kept apologizing for the office being so hot. With and unwavering smile, not only did she provide excellent, service in uncomfortable conditions, she provided information on possible housing options and local amenities. This was an unnerving time for me and Pam was a huge help. Pam did an excellent job representing PS and Cincinnati; I would definitely recommend PS in the future. Some of the best customer service I have encountered! Thanks Pam!! :)
August 31, 2014
Google Public Storage Jen R
Started off with a small unit then ended in a bigger one , one and half yr later. Employees very courteous
August 29, 2014
Google Public Storage Travis Huxel
August 27, 2014
Google Public Storage Elizabeth Tarver
July 27, 2014
Google Public Storage Lorelee Johnston
July 27, 2014
Google Public Storage J M
Charles was very helpful. I would recommend this place for anyone. It's clean and you can tell the staff cares for their customers.
July 16, 2014
Google Public Storage Thomas Anderson
Charles was extremely helpful and quick in getting me into my new storage unit.
June 5, 2014
Google Public Storage John Mangan
Ask for Charles and he'll help you in a very professional, friendly, and responsive manner to make storing or retrieving your important belongings seem effortless and help put your mind at ease - even on a moving day -Yikes! Once I had forgotten my storage unit keys with others waiting to help me move my belongings and Charles was able to save the day. Thanks again Charles and I know where to store my belongings again in the future and say high to Greg for me.
June 3, 2014
Google Public Storage Barbara Reiber
The people at the 800 number were helpful in determining the size of unit and a location near where we needed to return the rental truck. The manager, Charles, called within the hour to arrange a time to meet on moving day, Sunday. When we arrived, he took the time to show us the unit, explain the paperwork and payment options, and instructed us on how to manage the gate. Although he was interrupted several times with telephone calls and another customer, he never made us feel rushed or pushed aside. He was personable and helpful and got us through the rental paperwork and unloading into our new unit quickly -- a relief at the end of a long, hot day of sorting, carrying, cleaning and moving.
June 2, 2014
Google Public Storage Julie Teuber
Very friendly staff - ask for Charles! They go out of your way to make the experience pleasant. Great hours of operation.
June 1, 2014
Google Public Storage Richard Davis
I have rented several other storage units over the past 10 years and working with Charles at this location was a pleasure. He made the whole process very easy to understand and complete. Great Customer Service!
May 31, 2014
Google Public Storage Joe Clarke
Amazing. Greatest service ever.
May 31, 2014
Google Public Storage Derren Hemphill
Charles did an excellent job!
May 31, 2014
Google Public Storage Shannon Nixon
Charles Rocks
May 31, 2014
Google Public Storage Susan Farber
Nice, easy process, pricing competitive with other providers. Very friendly office person, Charles. No complaints.
May 30, 2014
Google Public Storage Donna Kesler
the sales person was informative and showed me the space and was very helpful with the products they sell to help my move better. Charles was a great help.
May 22, 2014
Google Public Storage Randy Kelly
Charles rocks
April 22, 2014
Google Public Storage Shane Clark
Everyone is Very nice and customer service oriented
April 22, 2014
Google Public Storage Herb Judd
Missie is always professional and helpful
April 6, 2014
Google Public Storage Jenny Chan
Just had a great first experience at this location!! Great customer service, very friendly managers who made sure I got everything I need to move in. Will definitely recommend this facility.
April 5, 2014
Google Public Storage Richard Hernandez
ERIN is the reason i decided to go with this location.. I had the option of other locations, but she was courteous and polite on the phone and more than willing to help me in any way possible. Before ever even meeting ERIN in person I was already happy with the customer service she had provided me.
April 5, 2014
Google Public Storage randyalisha Maloney
Erin was a great help!!!
April 3, 2014
Google Public Storage Rodney Johnson
I have had a unit for a little over 4 years. Needed business access to the unit as the time restrictions were not convenient to my needs. Property manager gave me immediate continuous access to my unit 24 7. Facility is safe and secure at all times. Primary contact was with Amberlie and she provided excellent customer service. When the need arises that I find myself in need for a storage unit this will be the place. Thanks Amberlie!!!
March 17, 2014
Google Public Storage Rumzi Dibsi
Amberlie is amazing. Very helpful. Thanks
March 16, 2014
Google Public Storage Jake S
I had pretty specific storage needs and Heather went above and beyond the call of duty, even working through her scheduled lunch, to find a suitable storage unit for me. Overall it was a positive experience!
January 29, 2014
Google Public Storage Dorky McDorkPants
Sarah & Greg are awesome! They have helped me with all of my questions and any issues I've had. I really appreciate everything! The site is well taken care of. This is a great place to store your stuff!
December 10, 2013
Google Public Storage michael fosse
Amberlie, and the manager Greg are helpful, courteous, and knowledgeable. They have, and will make this facility, easily accessible to any new, or old customers. I strongly suggest that if you have any storage needs, look no further!
November 27, 2013
Google Public Storage Kacie Craddock
Sarah was very helpful and answered all of my questions, which I had a ton of! I am looking to move within a month or so and have never used a storage place before so I was a little hesitant about it. After speaking with Sarah, I feel much better about storing my items here and look forward to doing my business with you.
September 17, 2013
Google Public Storage Mary Gaesser
I have been a Public Storage customer on and off since 2010 in two different states. I found the service, policies and procedures to be very consistent and easy to deal with. This E.Kemper locations has a great staff! The property is well kept and management is always very friendly and around when you need them. You can not believe how convenient it is to all parts of the city! Its a great company and a great location!