Public Storage Self-Storage Units at 9660 Colerain Ave, Cincinnati, OH

I had an amazing experience she answered all my questions and is very polite. Great smile welcoming vibes (Q)

Stephanie was fantastic!….she help me find the right storage unit I need and her customer service was awesome! Will return

Very helpful staff!

Stephanie has been extremely helpful during my transition in relocating back to Cincinnati. When unexpected events occurred Stephanie went above and beyond to ease my process. Her customer service skills are amazing. Would definitely recommend to anyone.

Awesome job Stephanie!!!! You were amazing!!

I want to say when I talked with Stephanie she was very polite,personable and she knew her job when questions were asked.

I could not have found a nicer person to help me get up to a unit that was perfect for my needs . So far everything is going well.

Very friendly! Super easy to set up. Good stuff

Great , very friendly, fast communication

Stephanie was incredibly helpful. She knew exactly the size of the unit I needed and gave me all the info I needed.

Very easy to work with, actually saved me money too!

Stephanie and Q were very helpful

Ms Stephanie the manager was so helpful and nice.

Stephanie was helpful and a gr8 listener I appreciate the professionalism 😊

Stephanie was very friendly and super helpful. She assisted me in choosing the correct unit size for my needs, and made the entire process of renting very pleasant. I wouldn't hesitate to use Public Storage again.

If you have a question for this specific Public Storage facility, don't bother calling their listed phone number - it just is forwarded to public storage's national call center. guess we'll see tomorrow if they have the packing supplies (that their public storage site claims they have) that we need. having visited two other public storage sites today only to find they no longer have staffed offices, only some sort of atm like machine for paying bills, we don't have high hopes.

Stephanie was a great help!

Storage door was ragedy when I rented it, now I cannot get inside, its been a week, haven't heard from anyone and that's unacceptable, they knew the door needed to be fixed before I rented it.

Bought a storage unit at auction, went to pick it up yesterday. A shady worker had already popped the tag cleared it out, company padlock was still attatched. All the unit had was a safe and a gun rack. They have little to no cameras. Office lady said "don't go in the ditch. Police say there's probably a dozen handguns in the creek". Not a safe place to store your personal items. Or a safe place to purchase units. Stay away from here.

Stephanie is an amazing employee, she got my daughters set up with a storage unit and when they couldn't get their unit open, she was there to fix the problem. I would recommend public storage to everyone I know. her perfessonal and friendly demure is undeniable. she is an awesome person. thank you Stephanie for the great job you did.

This place is awesome. Stephanie was a amazing manager of her storage place. She was also very nice and professional with anything we needed help with. Like for instance my sister and I couldn't open our storage bend so she came out to look at it and seen that it needed a spray of some sort so she went back to get some and came back and within no time she had it opened for us. Thank you so much Stephanie. You're awesome. I would recommend this place to everyone.

Our unit was broken into twice in less than 60 days. To get any relief from their insurance we must show proof of ownership of everything that was stolen. The cameras at the facility do not capture the entire property and the staff do not know how to review footage. Strongly suggest storing your belongings elsewhere.

Great service from stephanie

Gwen

Looked everywhere for a unit, dealing with a bunch of rude people all day untill I came to the Public storage on 9660 colerain and found what I was looking for. Stephanie, the young lady working was not just professional but very nice and helpful and I picked the right place. Thank you, your the best Stephanie

Stephanie was Very helpful and courteous and very patient with my needs. the service that she provided for me was very exalant and i really appreciate all her help.

Stephanie was very helpful and has great customer service care. Keep up the good work..🌹🌹

Yesterday i went into this location just for some information and I had a wondeful experiance with Stephanie and Amber... They were very nice, helpful and professional.

Amber is awesome brighten up my day

Reserved online, showed up Saturday during business hours one hour after they opened and door was locked, lights on in office, no sign on door. Called location number and answered by a general phone queue and was told that person from office may be on property assisting another client and they would send them an email letting them know we were there. In meanwhile got in touch with customer service. Waited 20 minutes no one showed up. Went down the road to UHAUL, paid double, no hidden fees, waited on immediately, incredible customer service. Public storage did finally get back with me around 3 pm but I was already back home and done moving my items and relaxing,

She was great help and funny to thanks for the help

She's the best! Stephanie is the bomb!!

Stephanie was so helpful and sweet. She has good customer service skills which you don't find too often.

STEPHANIE 🗣Awesome manger even better person Always smiling and very helpful great property manger public storage colerain is awesome place to rent for storage 🚀🚀

Stephanie is a great property manager. She's very kind and understanding.

Gwen very AWESOME

The service is amazing no pushy management breathing down your neck about payment if late. Empathy to human experience not making you feel bad about issues that happened n life,to be behind on payment..Very personal staff always plight,I feel safe.. Stephanie the manager alway greets me with a smile I've never received this kinda world class service anywhere,I must definitely gonna recommend my friend an family..

I started using public storage and I must say the process from the second I walked in the door was great. Gwen helped me and she had a pleasant greet, answered all my questions and was sooo helpful glad to use you guys.

Stephanie customer service skills is wonderful, her attitude is wonderful. I really enjoy the service that she provides.

I give compliments to Stephanie very kind and is helpful on what storage unit you need she is the best I rate 100%

Gwen was very helpful in helping us secure a storage unit

Gwen was Very helpful in securing a storage unit.

Ms Gwen gembert at store 24403 is the best keep up the good work

Gwen G has been a blessing. Keep her at this location. Very responsive and courteous.

Stephanie Thanks for the great service and help

The manager at this place was excellent with helping me get a great storage unit. I came in with a good deal and she helped me get a better one for less money. Highly impressed with her service. Gwen is her name I highly recommend her.

Gwen was very knowledgeable, professional, and had me taking care of in no time. Thanks again :-)

I just want to say I love Public Storage in Colerain! Stephanie that runs the office has been nothing but helpful since we started renting our unit. We have had to transfer units a couple times and she has done everything in her power to make it easy and affordable! Would highly recommend to friends and family!

Gwen was such a huge help w my move out. She made it extremely smooth after needing their services for over a year. Everytime I've gone in, she's always provided great customer service

Gwen's customer service is outstanding. She goes above and beyond for her customers. I will definitely return for any storage needs I may have in the future

Gwen excellent service!

It is a good place to keep your belongings.

Stephanie is such a big help. This is the 1st time I used storage and I didn't have a clue where to start. Stephanie helped walk me through the process and made it easier for me. Shout out to her for a job well done!

Stephanie is great! Courtesy. Great help for getting in and out. Great help for making payments. Etc.

Stephanie is always helpful and very polite.

Stephanie at public storage is awesome and very helpful thanks chicka!!!!

Thank you Stephanie for your excellent customer service she helped me tremendously! I look forward too seeing you again!

Jessica was great help. Very knowledgeable and informative. 👍🏽

Stephanie was extremely helpful. She tended to all our needs and made it easier for us.

Stephanie was very helpful. We had to transfer to a different unit and she made the transfer easy. The only downside was that our padlock was rusted & we would have had to wait for days for them to authorize cutting it....but that wasn't Stepsnie's fault. Luckily a friend cut it for us.

If you need storage this is the place to go. Jessica is very thoughtful and professional. Excellent customer service.

Jessica and Rick saved the day for me! The movers that packed my unit did a horrible job and I couldn’t get the door open to get to my things. It was an absolute mess. Jessica arranged for the owner to come and help and they both took time to help me even though they had a very busy day with auctions. I don’t know how Rick did it, but he managed to get in the unit door (very tight squeeze) and move things around so we could get it open. I am so relieved to be able to get to my things and grateful for their assistance!

Jessica was very helpful with renting my storage unit

I had great customer service from Jessica. She explained everything in detail. Although, I didn't a big storage unit I was happy with unit

Jessica has been very helpful. She is a hard worker who cares about the customer.

Jessica at the Colerain location was very friendly and VERY helpful...Thank You again...sure is nice to meet someone that knows her job...

I've had the best experience with Stephanie performing her customer service duties with me. Other storage places at abysmal customer service and that's why I continue my business here. Kudos to Stephanie

Stephanie was of tremendous assistance in processing my lease agreement in an efficient and helpful manner. The customer service was of the highest order.

Stephanie is awesome she's always there and returns phone calls very quickly, she's always positive, and out going... as far as her helpfulness id have to say she'd get 100% by me she's went above and beyond to help, aid, and assist any and everything I've needed since Kelly left and she took over

Stephanie help me every day

Jessica, is a team player. I had issues with my unit and the lock. I played phone tag trying to tell someone about the issues that I was having and seemed to only get Jessica everytime I was able to reach someone. I'm not sure where everyone else was, but I know when I came in person a few different days in a row I saw no one in the front and the door was locked. Jessica was professional, attentive and made sure there was a solution to the issue at hand. Thanks to Jessica, my husband and I were very pleased with her customer service skills. She'll be an awesome manager.

I just want to give some feedback about my recent experience. My dad has been using public storage for years, the people that work there are usually very accommodating , he has been happy with his service but I came in this past week to help him get some stuff out and the usual employees we talk to were not working. There was a lot of garbage on the ground which isn’t what we are used to seeing there. I was disappointed by the new employee’s in helpfulness and manner. There was a smell in the office that I’m pretty sure was marijuana and another person at their shed commented on it as well. I believe the workers name was Stephanie and she made us feel like we were bothering her just by being there. We appreciate the service public storage has offered us but I wanted to make the owners aware of the change in how things are going.

Amy was very informative and helped me find the right sized unit for my needs. 10/10 would recommend .

Amy was fantastic! Willing to help in such a quick turnaround time! Explained everything in detail!!!

Ted was such a wonderful manager. His Customer Service stood out above the rest.

Ted at the Colerain ave location was the epitome of customer service. I am definitely recommending him to my family and friends!

I went in Wednesday September 9th and Ted was great! I went in after calling and getting directions from him and he took care of me. Definitely lived up to the reviews I have read! I will recommend to anyone who asks! Personal customer service is preferred by me just because it is personal. He defined what I wish I could see everywhere with people who work with the public. Smile on his face, respectful and professional.

Great and easy service very happy.

Ted was great. Very good customer service.

The lady was very nice and helpful made me feel comfortable

Great service great people

Ted was excellent! The process was easy from beginning to end and he was extremely professional!

Great Job

Jessica was EXTREMELY HELPFUL. I initially reserved a storage online and came to pay for it in person but the unit I reserved was not available. She quickly tried to find a solution by contacting her mangers and communicated to them the problem. She was able to find a unit and although the situation was somewhat stressful she remained calm which allowed me to trust that she would try her best. Thank you Jessica for being so kind ,knowledgeable, and helpful!

I believe his name is a Ted. He was so polite and helpful THANK TED

Ted was very nice and helped me. And was very funny 😆

Good guy ted helped me quickly, professional and very informational.

Jessica gentry was great! Awesome customer service

Ted was very kind, helpful, informative, and polite. The world needs more Ted’s.

Angie was super friendly and helpful 😊

Very informative staff and he looked out for my bottom line

Ted was great

Ted was professional and very kind in meeting my storage needs. I am very satisfied with services and with the cleanliness of the facility!

Great staff in great prices see Jill for insanity

Being close to our home, Public Storage is very and easily accessible. Plus Jill always welcomes us to "Jillville". Good rates and times of accessibility are a must with us. Plus Jill is very knowledgeable and a hoot to know. Awesome memory and very pleasant to deal with.

Mr.Rick had me set up and ready to go without any problems what so ever.snd he was really nice and helpful.

Convenient location close to home, Other family and friends have recommended this facility, Newly installed perimeter fence. Ted was and is very helpful and friendly.

Provided great services!

Pamela was a wonderful help with my storage needs

No one answered the call when I called numerous times... My friend was trying to to get a different unit so we had to wait a while til someone was available in the front office..

Good place to go for storage and Esau to get out to Colerain Ave in Colerain Twp, Ohio 45251

Good service

Kellie and Ted was awesome. They was soo helpfu and so knowledgeable about the company!!!! 😎😁😉

Staff was very friendly and knowledgeable. Jodi helped me she called to confirm my appointment I had to reschedule she was very accommodating. She showed me the unit. Her customer service was great.

They are so amazing here I would recommend this place they are so nice here and will help you with everything you need ❤️❤️

Kellie was super great and answered all my questions. Love her

They are really good ladies

Kellie and Jodi know their stuff when it comes to storage... always a pleasure seeing you two

Angie was wonderful! Very informative and friendly!

Lovely ladies! They were very helpful on getting us what we needed. Would definitely recommend this location!

Good service

Angie was very helpful. She opened the doors early for me even though my reservation wasn't until later in the evening.

Kellie and Jameala are amazing! Only go to this one.

Very nice and professional. Kellie and Jam were great at helping resolve an issue

Kellie at the store on Coleraine is very professional...

Angie an kellie are doing a great job great customer service!!

Kellie was very friendly and great to deal with. Also hwr coworker John was helpful

Angie was awesome!

Angie was an amazing nice person she helped us real well

Good security

9660 Colerain Ave Public Storage ..Kellie did a great job helping me rent a storage unit..If you.need a storage go see Kellie..She is happy to help everyone...Thank you for making my experience a happy one ...Kellie you get 10 stars. ...

Great service today from John and company!

Hate them to many hidden fees and storage not secure enough for me.

John took care of me two days in a row. Told me about specials and took me to several units. He was very patient with me and technology. I appreciate his service.

John did a great job getting me all set up!

Kelly was very helpful and professional today. Thank you!!

Nice employee, Nice price, Would recommend.

Kellie is awesome, she helped me with all my questions.

Taylor was very kind and helpful

I rented a storage unit today never had to rent one before but the attendant (Kellie) was so polite and made it quick and pleasant', I would refer this place to as many people as I can great experience

Took a long time took let my movers start moving my stuff in, even though i call ahead to save my unit

Kellie is absolutely phenomenal. She’s been an awesome help. Very easy and nice to deal with! -thank you Kellie. You the real MVP! 🖤

Staff was great and helpful.

Kellie was very helpful!!!

Out standing service friendly smile.

Kellie and Ted were awesome today and very helpful

Kellie was great. She was knowledgeable about policies and what i would need to store my personal stuff.

Great service and helpful people.

Great customer service. Clean facility.

Kellie good mangament skills always polite never had any problems been renting a unit sense jan 2018

Taylor and kellie were awesome! Fantastic ladies to deal with

I like the one person who wait one me every month when i pay my bill. Hate when she is gone.

I want to say a special thank you to Kellie and Taylor for their awesome customer service. I highly recommend Public Storage. Thanks again ladies! -Sean-

This was by far the greatest experience I have ever had at a storage unit. No issues whatsoever! Kellie and Taylor were absolutely amazing! I was in and out quickly, they got me the best deal possible, and I am 100% satisfied!☺

Great customer service! Very professional. Thank you!

I have stored at this site twice. Kellie B. is so helpful and knowledgeable. She is very well versed in the supplies and storage and has given me great advice. I currently have two units for over a year and would recommend this site to anyone in the area.

Kellie was a great help. I wanted to store with her but i was able to go to another location fast and simple with her help. She was great to deal with.

All my belongings have mildew and mold on them as well as damage from rodents.

Nichole was excellent best worker I have came across yet

Great customer service and availability. I needed a unit in pinch, and they came through.

Good job getting me what is needed

The whole experience was bad. Pricing is on the high end based on comps in the area. The keypad going in is too far away to be used in your vehicle. They rented me a unit without a working light, said it would be fixed in 2 weeks... Here we are 4 weeks later and nothing has been done. Garage doors are rusty and stick. Grounds always have garbage everywhere. Aisles are small and inconvenient. People come and go all hours regardless of their "nobody after 9pm" rule. Just a sour experience from beginning to end. The girl inside was friendly but the "we will be back soon" sign is up often when they are supposed to be open, or office opens late. The GM is rude. Look at all the reviews as most seem to be friends writing reviews without substance. Try Circle storage behind Wal-Mart... Cheaper, cleaner, more professional.

Kelly is AWESOME! I can't believe how clean and organized this place is! Thanks for the Great Customer Service Kelly!!!!

Both Kelly and Kellie at Public Storage have been very helpful with logistics and setting things up for us in the past few weeks

Kellie B and Taylor V are Courteous, knowledgeable, very sweet and awesome! They are a great team together. Much love Sedelle

Kelly S was awesome! So helpful and easy to talk to. Will be back!

Had a great experience with Kellie. She was very informative and sufficient. She is great to do business with, thanks again for all your help!

Nice lady who works there and helpful

Kelly S is very friendly and helpful. Thank you!

Kelly S. is an outstanding worker at this fine facility. She is very kind and professional, and goes out of her way for her customers. I believe wholeheartedly that she deserves a decent raise for her total professionalism.

Recently was in the colerain location. Kellie was very knowledgeable and helpful on finding me a perfect unit at another location. She also helped me with contacting the other location and I am grateful for her help.

Kelly sutherlin is so nice and helpful!

Property Manager Kellie was very kind and courteous to us. Robert and Taylor Mulcahy

Very informative and helpful. Kelly S. is very polite and professional and I really appreciated the service provided.

If I could give it negative stars, I would. Now that the manager has had all of her friends write fake reviews, I'm writing a legitimate one. The facility is filthy: dumpsters always overflowing, I was told the unit would be cleaned prior to moving my antiques in and it wasn't, the light never worked in the unit and the ceiling is covered with mold which fell onto my antiques and made me sick every time I went in there. The doors and locks are so old and rusted, it takes 10 mins of banging on the lock to open the door. Mysteriously my bill went up $50 in the first 6 months! I was paying $150 for a filthy 10 x 10 unit. The manager aka land whale is rude, unprofessional and needs a lesson in personal hygiene. I moved my things to Circle Storage on Struble as it's new, clean, bright and airy. The grounds are gorgeous, the units are temperature controlled and well lit and cost less than what I was paying for the Public Storage dump. I am calling the Board of Health for the mold issues. I'm still sick from breathing in the mold. Run! Don't even consider Public Storage!

Kelly S. is very professional and was very helpful during my time at the property. Raise worthy!

How much do I owe tomorrow

Nasty attitude and deceptive practices. 😔 Beware! Shop around before you choose this one.

Kelly S. Is a very helpful person and I really like her

Kelly Sutherland was amazing and very very kind and helpful. Her customer service was excellent!!!!

The Kellies are awesome and very professional. ❤

Helped Me and my family when we needed it the most everything was going wrong that day

I came in this location to ask about information on getting a unit and both Kelly S and Kellie B were extremely helpful in sizing my stuff and looking for a storage shed that would help me. Was a bummer they didn't have anything available.

Kelly and Rosezell are great!

Kelly & Rosezell where super helpful. Would recommend this place to all my friends & family.

Kelly and Laura are on fleek!!!

Kelly and Laura are great

Very good employees and clean facility

Tawnya is above and beyond in customer service, I was ready to vacate and she talked me down and now I'm going to transfer instead. She is above and beyond the standard of customer service

My dad, Bob, rents from this loxation. Laura always checks on him to make sure he isn't over doing it out there. Friendly staff.

My experience with (Mgr Laura) at this facility was awesome! She really made me feel sooo comfortable to have my belongings with you all. She's the BEST! Thanks again! :)

Kelly and Laura are awesome

Yes I would both the employees that was there on Sept. 1 was very helpful and I apologize for not remember their names

Great customer service and very friendly employee.

The beautiful woman who helped me named Laura is officially my hero. She made my day and saved my move.

This was my first time renting a storage unit and Jasiel and Laura were so helpful and informative!

Jasiel and Laura were awesome!

Pam and jay were very friendly

Pam and Jay were excellent customer service

Lady name Laura was super helpful with me. I have never used a storage place before for my moving needs but I figured it would be my best bet. Laura made it easy for me and helped me with all things for move. Highly recommend this place. !!!!!!!

Kelly is the best!!!! BETTER THAN THE REST!!!

Pam gave the best customer service ever! I will always come back as long as she is here!!!!!!

Kelly is amazing and always helpful

Kelly is amazing. She really helps a lot. Straight forward, open and honest. Public storage is the place to go.

Kelly is very polite and professional

Kelly was amazingly nice!!!!!

Kelly was wonderful she was very patient, and helped me get all my personal things situated. She was amazing.

Kelly was super nice

Kelly is the greatest assistant I have experience d at public storage. Kelly has been very helpful and informative.

Experience was wonderful .. friendly staff. She bent over backwards to help. Would recommend to my friends Kelly is awesome.. And she's hilarious :-)

Kelly is such a great help here at public storage! Thanks kells

Kelly was absolutely amazing. What a very busy morning I walked into and she handled every customer and every situation with professionalism.

Went to public storage and Kelly she was amazing thanks for all your help

Kelly is freaking amazing

Kelly was very professional and informative. She went above and beyond what was expected. Pleasure to have met her . Would definitely recommend.

Very helpful in a time when life was in a shambles,made me feel at home. She(Ms. Kelly) is Awsome

Kelly was exceptionally kind ,and thorough .excellent with a Terrific smile on a Sunday morning.TY Kelly

Kelly was very very nice and considerate

Kelly made everything easy. She recognized my urgency and handled all details in a truly professional manner. Jim Lupinetti is a very satisfied customer and would recommend Kelly's service at Public Storage to all.

Kelly, was so awesome !!! Since the call center messed up my reservation. Kelly made my visit so enjoyable.

Jasiel was so helpful to me. Her customer service skills, we're "EXCELLENT". She made me feel welcome coming here. Because at this time I'm homeless. I needed a place to store my personal belongings. Jasiel, was very thorough with explaining everything to me, step by step. She made the beginning of my day so much better.

Kelly was very creative when it came to finding a storing solution for my lawncare equipment. Thanks Kelly your awesome!!!

Its always a pleasant experience at this location. Kelly, is always knowledgable of solving my problems and and concerning needs for my unit. Again thanks and keep up the good work. There was a different woman assisting last month with Kelly and she is just as helpful. Thanks a bunch you two! The assisting woman is Laura. I had them mixed up. Kelly is the one working today who's always in there multitasking! Thanks again !

kelly was a very helpful young lady she help alot Thanks

Kelly was wonderful. Stayed after to help us ensure our belongings would be safely stored.

Kelly is super awesome she got us our unit in a hurry and helped us with all the questions. Great experience and would absolutely suggest going here for your storage needs.

Hi, Pam was very nice and helpful. Her customer service was greatly satisfactory.

Kendell was a huge help and completely awesome and took care of me quick. The spaces were clean and security is amazing.

Wonderful experience. Highly recommend!

Melissa S. was very nice and helpful with payment and explaining vacate procedures.

Mel. S. And Laura are always awesome!!

Mel s is very helpful and friendly would recommend to anyone as well.

Mel was extremely helpful. Her custom service was great. She is very knowledgeable about products and services you have to offer. Mel treated me as a valued customer and I would recommend your storage facility to my family and friends. Thank you

Melissa S. is very helpful and easy to work with

Came in today to ask questions about different storage units. Melissa S in customer service was great. She was very helpful and answered any questions I had.

Melissa S. Was very helpful and I recommend her and public storage

Ecellent service with laura

amazaing laura was great

DISLIKE- Funny how you guys are excellent at selling yourselves to the new clients but sure screw the hell out of everyone with the late fees and not to mention try to auction my unit when i was less than 30 days past due. Thanks for nothing!

Laura and Laquesha was very helpful and kind

Melissa s was very helpful and went over the terms and conditions very clearly with us thanks alot

She was very helpful and she told me everything i need to know

Laura, Kelly, Stephany, and Melissa S. Are amazing. They make storage fun and easy.

Laura and Mel s are amazing

Great customer service.

Melissa and Laura were very helpful. Will recommend to family and friends. Keep up the good work!

LaQuesha and laura were a very big help today and did an excellent job taking my payment

Melissa and Laura where very very friendly and helpful!

Very kind and helpful employees an nice well maintained storage units!!!!

Laura was sooo sweet and helped us pick out exactly what we needed. I look forward to working with her in the future!!

Friendly staff, clean property. Always willing to answer questions and explain things we dont understand.

Laura is very professional and helpful when I stopped in to request information.

Laura and Stephany are super helpful answering questions about my account.

Awesome customer service and the manager was knowledgeable and efficient. Rates were great! Would recommend to anyone.

Laura and tiff are very helpful and nice. I will highly recommend to friend and family.

Laura is very knowledgeable and helpful. Thanks

tiffany was very pleasant and friendly.

Tiffany was very informative, helpful, and super polite!! Great experience and will recommend public storage for sure!!

Laura and Tiffany are the best! I rent at another location but stop here when I need to handle my account

Laura and Tariq are amazing. Thanks for the customer service

Laura and Tariq are really professionl and nice!

Perfect storage good enthusiasm thanks miss Tiffany and miss Laura

The customer service was incredible if I could I would give 10 stars

Great service. Tiffany was very helpful

Tiffany and Laura always smile and are always helpful with whatever questions you may have. I'm so glad they are here from the time I first got my storage space these two ladies made between getting a storage space and customer service easy and no hassels and very pleasant to deal with. They deserve a two thumbs up!!! Thanks Public Storage for a great experience in storage!!! A+++++

Laura is very helpful and nice .she always make sure I have the information I need.

Laura is incredibly helpful whenever i need assistance at the public storage on Colerain. My unit gate was frozen and Laura dug me out. Kudos to Laura and PS.

Laura has always been so nice and helpful whenever I've had questions or needed help!