Public Storage Self-Storage Units at 955 Saw Mill River Road, Yonkers, NY

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 77/moSmall 5'x5'- Upstairs/elevator
$ 77/mo $91Best Price Label -
5'x5'Online only price$ 104/moSmall 5'x5'- Inside unit
- 1st Floor
$ 104/mo $122Best Price Label -
5'x10'Online only price$ 129/moSmall 5'x10'- Upstairs/elevator
$ 129/mo $152Best Price Label -
7.5'x10'Online only price$ 190/moMedium 7.5'x10'- Upstairs/elevator
$ 190/mo $223Best Price Label -
10'x10'Online only price$ 237/moMedium 10'x10'- Upstairs/elevator
$ 237/mo $278Best Price Label -
5'x15'Online only price$ 254/moMedium 5'x15'- Inside unit
- 1st Floor
$ 254/mo $299Best Price Label -
10'x15'Online only price$ 328/moLarge 10'x15'- Upstairs/elevator
$ 328/mo $386Best Price Label2 unit left! -
10'x15'Online only price$ 360/moLarge 10'x15'- Inside unit
- 1st Floor
$ 360/mo $423Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Yonkers
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Yonkers Storage Units Near Routes 9A and 87
For self storage in Yonkers, this Public Storage location in one of New York's most charming towns is a great choice. Set along its namesake river, this Saw Mill River Road facility is just a few miles up the street from another Public Storage facility in Yonkers, and it's just as simple to get to from Routes 9A, 9, and Highway 87. It's just around the corner from Legoland Discovery Center Westchester, with Sprain Ridge Park, a couple of golf courses, Graystone Metro North Train Station and much more all nearby.
Enjoy free parking or take a Hudson Line train to Graystone and then a bus to within steps of the entrance. Several more train lines stop at the Yonkers Station, which is also within easy reach. Of course, there are always taxis or ride-sharing cars for door-to-door service.
Like all other Public Storage facilities, entrance to the storage area is monitored by keypad entry and there is a store on site that sells moving supplies from boxes, to tape and locks. There is also excellent customer service from a manager who actually lives on the site.
With about 750 storage units indoors with immaculate hallways, this location provides plenty of size options and delightful amenities for a variety of needs. Sizes include 5x5 feet, 5x10 feet and 10x15 feet, among many others.
Nearby attractions include Legoland, Saint Andrews Golf Club, Sprain Lake Golf Course, Richter Park, and Kardash Park. Just don't forget to stroll or drive along the shimmering waters of the Hudson River.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 328)
Great service, Alysha was ver helpfull.
Alysha has great customer service. It’s a pleasure to work with knowledgeable people!
Alysha was very helpful and awesome 👌
Alysha was very helpful and great customer service.
Alysha was great! Setting up my account took no time at all. Great customer service.
Alysha is wonderful she gave great service. She is very kind and welcoming.
I normally dont write reviews but Alysha was extremely helpful when I couldn't get my storage unlocked. She even came up to my storage to try and help me unlocked. When that didn't work she explained to me step by step the action needed to take so I can get into my storage.
Alysha is extremely knowledgeable about the business!! Very kind and professional!! She answered all questions and concerns we had. We would definitely recommend this location especially because of her professionalism. 10 stars!!
The property manager Rumell was very helpful.
Rumell Washington a great help today at my time at 955 public storage great service
Alysha was awesome. So helpful and so accommodating. She is extremely nice. Couldn't work with anyone better.Give her a raise!!
Alysha was great. She provided options which we liked
Alysha was very knowledgeable and helpful
Alysha was so patient and gave great information and also guided me more than once and made me comfortable. Thanks girl.
Staff member(Shantel) was extremely helpful. Would recommend for storage needs.
Alysha Great job thanx
What an excellent location!!! The customer service is always exceptional! Would highly recommend storing your property here😊
Shantel Helped me a lot on my move-out! She is the best! Look out for her she deserves a promotion!
Shantell was excellent. She explained everything properly and with extreme kindness and courtesy. She helped me and my husband out tremendously with the prices. She needs a raise.
Great customer service and a decent facility. Thank you to Chantelle who was very pleasant and helped us with our unit/questions. Pricing is good
I don’t typically write reviews but I genuinely had an awesome experience with Shantell when I came into the facility. She is a rock star! I appreciated her professionalism and kindness especially with my mom who has a ton of questions over the phone and does not speak English very well. Thanks a ton!
Decided to come in instead of struggling to compare size and price online. I'm glad I did because Shantel was a major help. Would definitely recommend if you're looking to rent
This is the first time I had a great experience at a storage unit. I came in with my nephew to get him a space and Shantell was so helpful, informative and pleasant. She answered all of my questions and made be feel like I chose a space that I could trust with my belongings. 10/10 I would recommend this location. Ask for Shantell!
Great experience here looking into a storage space , Thank you for all of your help Shantell!
Terrible customer service !!!! Stay away !!!
Easy to use
Shantell from Public Storage is awesome she was able to open my unit something a Locksmith wasn't able to do. She helped my wife and mother with this issue. You deserve everything good in life you are a kind of helpful person. I hope this review gives you A LOT more than I am able to. Again Thank You so much you did what a " Professinal " Locksmith wasn't able to do, you deserve your job and his, he was useless. I thank you again, have a bless day.
Shantell is the best!! Give her raise..
Shantell is a tremendous asset for Public Storage. She stays on top of customer service and deserves 10 stars if possible.
Chantelle at the front is really nice and helpful. easy to change units , user friendly facility .
Shantell was wonderful! Very helpful and pleasant.
Alysha did an nice job showing me around the storage
Its been 15 minutes and no one is there. This is the third time I’ve tried to come in to speak with someone and no one was there. Its beyond frustrating. Especially because when you call no one answers! Which I guess in some ways makes sense. If no one is in the office no one will answer the phone. I need to ask everyone who gave this place 5 stars what the magic time to come is, because every time I come no one is there. It’s 2:55 pm and still no one 😩
I have been dealing wit storages for a min but Alysha was awesome at public storage.showed me everything I need to know plus the place it's very welcoming as always
Bill was very helpful and knowledgeable.
Easy access. Friendly and Helpful staff. Secure and Safe facility. What more can you ask for?
Very informative and kind.
Staffing was great! Alysha was very helpful!
The facility is always hot and humid during the summer, and now all my stuff is covered in mold. The place stinks of mold and mildew. Also, at some point they started padlocking all the dollies which is super inconvenient because nobody is ever in the office to unlock them. I'd never recommend this place.
Had a great experience with Alysha. I Was able to visually map out a unit perfect for the amount for boxes i have. She also gave great prices compared to other locations. I had many questions and she was so patient and informative. Consider here for you next unit.
very informative from the staff, great location, helpful service
Edit: So I originally rated this place as 5 stars. Now 4 years later I’ll change it to a 2 Star and that was only cause the one person I’ve always interacted with the past few months as I got ready to move out was awesome. She’s literally the reason why you got an extra two months out of me. Alysha was always great. Super informative and helpful. Now as to why I don’t recommend…. My storage fee moving in was $140. When I left 4 years later it was $300. They increase their rates every spring no matter what. Not only that. When we moved our stuff out we had to throw most of it out because it was absolutely covered in rat/mice droppings. Out kitchen chairs were chewed up by what I assume it was a rodent. I will never use them or recommend them to anyone
I had a wonderful in office experience with Ashley, Alysha and George.
Alysha gave great service
No one answers the phone. No one is in the office. This is during business hours. All the dollies are locked up. Ready to cancel this space and go somewhere else. Ridiculous. No note or sign or anything.
Alysha was amazing and she was very helpful as she spoke Spanish and made me feel very comfortable.
Alysha was awesome if I could put 10 stars I would .
Horrible experience July 1, 2022 sat in garage area over 5 hours waiting for a representative since no1 was in the front office. Called the office over 20 times bcuz i wanted to upgrade my storage space to a bigger unit. If some1 was gonna be out of the office a note on the door would of been appreciated. Couldn’t even get a cart due to the fact their all locked to the ramp & no representative available to unlock. I know it’s the 1st of the month & a holiday weekend but the level of professionalism & inconsideration for other is clearly displayed.
Alysha was very amicable and made my experience very easy!
It's reliable and safe place to store your items
Great customer service, the place is always clean, and easy process to move in and out! Great Team!!
Alysha was great and knowledgeable
Shantell is great, thank you so much’
Alysha is awesome and always great help!
Alysha answered all my questions she was very helpful and genuine.
I walked in for some information and was greeted by Shantell - she was most helpful, knowledgeable and patient. If you have any questions, she would be the one to call!
Alysha had amazing customer service, highly recommend public storage .
I was helped by a young lady named Alisia, she was very informative, i was looking to purchase a unit and wasn't sure how to go about it. she was very professional and i'm excited to be storing with her soon.
Angel was great and very helpful
MUY BUEN LUGAR Y SERVICIOS , LA ATENCION MUY BUENA.
Finding a unit was painless. Alysha definitely helped me in finding what I needed and affordable for the holidays. Thank you alysha much appreciated
Had a great experience getting set up quick and easy. I like the units sizes and alysha was helpful and excellent at explaining the capacities if for my purpose.
Shalala was so kins and helpful 5 stars
Great support and patience from site manager. Highly impressive effort.. The fact that all access is drive in and park INDOORS makes it a great value - don't ever need to worry about the weather outside.
Alysha was amazing and very helpful
Shout out to Shala for helping me finalize the rental of my unit. Incredibly friendly and helpful. Furthermore she was able to find me another unit after an issue occured with the original unit I was supposed to have taken. Ask for Shala for any future inquiries!
Love this place. I have options for different sizes at a better rate than my last location before moving. Alysha was great at comparing sizes for needs I have and gave me opportunity to make the right decision. Thanks alysha
Alysha was great in explaining the different units and their sizes to best fit my needs. It was greatly appreciated thank you
Alysha was great let me know all the rates and sizes of the units in comparison. Made my decision to choose the location easy thank you
Awesome experience!!! I have been renting from PS for a long time. So I was looking to downsize my unit. My attempt with a representative did not go well! So I called and left a message for a Manager to call me back! Nyjae called me within 24 hours and she was so helpful. I went to the facility and Nyjae was so professional and helpful! She had excellent customer service skills and was able to help solve my issue.
This place was very clean a young girl NaJay Had took very good care of me I would definitely go back
Had a great experience there a woman named aliyah took care of me I wouldn't care of me I would go back
Alysha was very knowledgeable and helpful. Thanks
Alysha gave awesome service
Alysha gave great service. She showed me many space and catered to all my concerns. Facility was clean and maintained well.
Alysha was awesome she gave amazing service. I recommend this company because of her .
Awesome service excellent professionalism and went the extra mile thank you alysha a for your wonderful and professional service
Spacious
The place was clean and I’m very happy with my storage space. Thank you Alysha for all your help
We rented recently with Alysha and she was great. We would definitely recommend this place
Always professional and courteous experience
Alysha gave great customer service with a friendly smile! She was very patient since our transaction wasn't simple. The location is very clean and well kept. Thanks Alysha! Would recommend.
Great service and nice facility
I would recommend my wonderful experience here thanks
Great place to store your stuff
Love this facility. Alysia was friendly and knowledgeable. The space was clean, dry and efficient. Good rates, easy access, couldn't get better!!!
Have a quick and easy explanation for charges and sizes and was given a tour of my unit by Alysha to map out my items needed and capacity. Much appreciated this location seems convenient and long lasting. Much thanks 😊
The facility is secured and I feel as though my valuables are safe there. Nice and clean. Management is super helpful and nice.
A very good storage facility to go for your excess stuff that needs a place to go. Lots of room sizes to choose from at reasonable rates. Paris, the facility manager, was very helpful, friendly and informative in setting up my account. Easy and convenient to get to and very secure with its security systems. Would recommend to anyone in need for a temporary storage space.
The service i received at this location was impeccable 👌. Alysha was amazing in my sign up process from pricing to sizing and self service procedure. I felt no hesitation or doubt in getting a unit at this facility which is convenient to my location and hope the become a loyal customer for years to come. Thank you Alysha.
Great place to store. Clean building. Good access hours. The manager Alysha is a true professional. Definitely recommend.
Alysha was a great help ,very informative, and pleasant. Thank you so much for your help. The property is very clean.
Had a great experience even though i was storing my stuff after a house fire- Paris (the manager) was super helpful and made the the process of checking in and out very simple. Would recommend this facility!
Alysha was extremely helpful with explaining everything and helping me pick out the appropriate size space for my needs. Very satisfied with my experience here and would recommend to others.
Very helpful staff. Great communication.
Alysha Alicia was very responsible very courteous and very knowledgeable and I thank you very much for all the help
I stopped by to check out the location and check out prices, there was a lot going on at the property, people coming in with their belongings, and throughout it all, Paris was able to find the time to give me a tour of the facility and he was very informative as well. I feel comfortable storing at this location and would choose Public Storage 9 times outta 10 with him at this location.
Paris and Alysha.. where excellent.. the registration process was easy. They really care about the customer giving in depth information on the facility & how to navigate it !
My personal experience has been amazing the young lady that I dealt with Aylsha was so helpful sweet and didn’t treat me like a customer but like a friend she answered all my questions and walked me through everything each step of the way !!! It was a pleasure meeting her ❤️
Went to inquire in rates, capacities and availability in person and Alysha was able to help me with all my questions and very patient with me due to my amount of concerns. I will be coming in for a spaces in the beginning of the month and ecstatic that was able to find this location maanged my a pleasant young woman
Alysha is an amazing person! She went way beyond her call of duties, to make the closing of this unit, for a deceased family member, a smooth transition! Thanks again, for all that you have done for us. Take care and be safe! The Sileys
Although, I've only rented from Public Storage a short time, Alysha has shown excellent customer service skills. She always greets with a warm smile and is usually assisting a customer, whether a person is on the phone or in the office. Not to worry, Alysha is very good at multitasking and time management. During my visits to my storage, I have seen her wear many hats, including, house keeping, merchandising, restocking and showing properties to potential customers. She always asks if I need a to borrow a cart. Thank you, Alysha for always assisting with a smile.
Alysha and George made my life easier. From the start Alysha was amazing, very kind and specific with her instructions and suggestions. She treated me like a person not a number. Great Customer Service!! George was awesome and kind in taking care of my lock. I was planning to move to another storage place but I am staying right here. Thank you Alysha and George.
Alysha was very helpful and honest. She gave the best service by attending to my needs
Alysha was so polite, welcoming and knowledgeable and the facility is well kept. I highly recommend this facility.. customer service is excellent just ask for Alysha
Alysha gave great service . The facility was nice and clean .
The facility is great, the pricing is awesome and the customer service is excellent. Alysha and Joshua are very knowledgeable and friendly.
A helpful staff made getting up and started here a breeze! Thanks Alysha for all your help!
Alysha gave great service. She was very knowledgeable and caring.
Alisha was friendly, knowledgeable. Facility was very clean. Many thanks
Very clean and great customer service. Joshua was very kind and helpful!
Alysha helped check me in. She was great! Really helpful. I would definitely use public storage again.
Had an awesome experience at this property today Trish Ann was very helpful and courteous.
Alysha was great and very helpful. No issues with the facility at all!
Due to “stay at home orders”, i had to cancel my end of March 2020 move to Virginia. I care for an elderly person, so I cancelled my uhaul reservation and opted to stay at home instead of taking the risk of exposure in the drive down to VA with my furniture. I took this seriously and notified public storage of these circumstances and requested help. The response from Public Storage manager and customer service was so upsetting. I am unhappy. I am suffering with financial and emotional stress of this business.
Have my storage for a while
Alysha was awesome and gave service. She very polite.
Alexis gave great service. She was very professional and the facility is very clean.
I came here to look for a storage unit that suited my budget and met my needs. Ulda helped me with finding a unit within my budget and she was very patient with me as well. Definitely recommend this branch of storage.
Alysha gave great service location is very clean and organized
I reserved a storage space and went to the location today to close the deal. Alexis took care us and showed us our unit. The unit is very Spacious and got a great deal! She answered all our questions and was very friendly. She explained everything clearly. The facility was quiet, clean and well maintained. Thank you Alexis
First I want to say thanks for all the great support and service they give me and the manager and staff is the best very helpful
Rates go up entirely too much too often I'm packing my bags and moving on
I came in with my mother and we recieved the best experience we ever gotten from any other public storage from a young lady named Alexis she was so understanding and professionally provided great customer service quality and made us feel very comfortable my mother is a very picky person and was very satisfied . I’m glad I came into this public storage and will be Returning every chance I get ,Great place to come to and a very clean environment. I recommend coming to this public storage I appreciate it!
Trish-Ann was very helpful with setup. Thank you!
I rented a storage space at this property and Trish-Ann was helpful and professional
Good location, excellent, professional personnel with fair and reasonable prices. Highly recommended!
Came in last week with my wife and had the easiest and fastest time. The building was clean and Ulda was very patient and sweet thank you ulda, look forward to storing
Thank you Ulda, you really helped me and my grandmother feel comfortable with storing with you guys! For the one the property was so clean, and it made me feel good with leaving our things here for a couple of months. Second your customer service was impeccable! So nice and sweet and very patient . Answered all of our questions with our hesitation ! And she is very knowledgeable about storage . Thirdly when we came into the office she showed us so many different options in regards to protecting our stuff. Which made me happy because it really showed that she cared ! Thank you Ulda , looking forward to storing with you guys for the next couple of months
Brianna was really helpful and polite all our questions were answered
brianna was really helpful and nice!
Came in with my brother and had great service with Ulda today! She was so kind and patient and the building was spotless! Look forward to storing my belongings
Ulda and Brianna gave me great customer service! Will recommend to my friends and family !
Denile was professional and knowledgeable in all aspects of my rental experience. Highly recommended
I was stuck between which storage rate fits me best. Ulda was very patient with me and helped me choose what was best for the amount of items I had. Her kindness really sealed the deal.
Had a great experience with Ulda today. She was very patient, the building was clean, and she had very customer service . Will be recommending to friends and family .
Great Drive up units. Fantastic location. Clean bathrooms.
Great service from Nala
Considering I was tight on schedule, renting a space here was great since their customer service was helpful especially Denile. Also, the storage is clean and price is decent.
Ulda was so helpful! Very kind and patient! Definitely will be recommending to my friends and family.
Thank you ulda ! Answered all my storage needs ,
Great deal and location
Ulda has amazing customer service was a ton of help !
Ulda had great customer service. She explained everything efficiently and well.
had a great experience with Ulda today! definitely will recommend my friends and family
Denile was overly helpful and depicted her conduct in a most customer focused and customer oriented disposition. Absolutely AWESOME experience!!!
Love the place, Denile and Ulda was awesome and really helpful
Good pricing,nice staff,easy access
Location is very clean and Rafael at the front desk is very helpful and polite. Very happy with the service I received making a purchase for my storage needs. Thank you very much, keep up the great service!
My husband and I left public storage happy yesterday with Ulda’s help! I recommend this facility 100% !!!
Great customer service from Shaquanna! Thank you!
Alysha has great customer service! Because of her I will be recommending to my friends and family
Ulda is very kind and helpful
My wife and I had a great experience with Ulda last week! She was so nice and patient ! It feels great to go to an establishment and still receive great customer service and to feel comfort in the place that you’ll be storing your stuff! She really showed us that she cared about protecting our stuff like it was hers! This will now be our go to place!
We stopped in the office to downsize our unit. Alysha was so awesome and helped us find the right unit near our old one. Alysha helped make the transition very smooth and easy.
Alysha was awesome! Great service, great facility.
Alysha was a joy to do business with. She was more than helpful in helping us find just the right space and was charming and her customer service was great. Everything was explained in a manner that was easy to understand and no pressure to purchase additional items. Great job!!
Alysha gave me and my dad great service
I just want to thank Ulda! She really helped us at a time of need. Very nice and patient . If you need a storage place ask for Ulda
Alysha gave great service
Alysha
Ulda P. was very helpful and patient. She was great to deal with.
I had a great experience with public storage my friend and I came to look for last minute storage, your employee Shaena was a great help with all of our needs. She was very informative, very nice and knew exactly how to help us. Great customer service. She was amazing and I recommend the Public Storage to anybody looking for storage.
Me & my wife have had a really good experience at this location, recently with the help of a young lady named Ulga I believe, she is very helpful & was catering to our needs. Great customer service skills! Will be recommending
Alysha she was great and help me and my husband
No boloni here... you need storage place this is it no hidden charges.. Just select your storage unit .. purchase approved lock and move in...
Very helpful alysha great service.
Public Storage helped me big time with finding last minute storage in the River Towns at an inexpensive price. Devon was great and the place is clean, and secure. The lanes between units are VERY wide and spacious and it is easy to navigate....... THIS IS an amazing storage unit!
I came in to rent with my husband and Ulda made sure we were well taken care of . Will definitely rent again and recommend to everyone to rent.
It's rediculous to me that you guys have a broken elevator there , and open on top of that ? What a danger to other customers . Not only that it's a inconvience to the customer having one elevator. Suppose have a professional looking enviorment , nevermind the lifeless employees you guys have who look like they want be anywhere but there. Seems upper management is fine with this going on. I'm a paying customer there have some pride in your business . Your competition is down the street your going to lose your customers to them , if you run a business place like that. Fix that elevator it's been like that for a couple of months now . Get new employees who smile , and look like they are happy to be there. Get your act together !
Alysha did a very good job
Devon was very nice and helpful. I never rented a storage unit before but Devon made my experience very comfortable and easy.
can I take a unite month to month only
Domonique was extremely patient and helpful. She’s awesome!
I went to Public Storage with so many questions, and i was helped by Nadia who had so much patience with me. She showed me all different size units and helped me out with always having an answer to my many questions. Thank you Nadia for all your help. Great person representing your business.
Just leased space at this location, Nadia was a great sales rep. She took the time and took me around to show me all the different size spaces available. Thank you Nadia for making this a great experience.
Marissa me ayuda mucho!
Nadia was so helpful and nice! It's clean and well lit too. Easy access. Thanks!
The girls were great and helpful
Staff (Lanaija) was very knowledgeable and extremely helpful
Very easy service signing up. Nadia was very personable, gave a great tour, and was a lot of help. Would highly recommend.
I went to the Public storage in this location and received exceptional customer service by Nadia. She showed me multiple rooms to help me find exactly what I needed. Nadia was very kind and always had a big smile on her face. She made this a great experience.
Quick, well organized process. Thanks Nadia for the great customer service
Nadia was very helpful. She was patient answering questions. The facility seems perfect for my needs and has a very convenient location and hours.
Great spot
Alysha was awesome, was a great help!
Alysha great service, fast professional!!
spoke with Marissa and diona today great customer service they are very helpful also they are very friendly. While I was talking to them all I can see is smiles . Love the service here keep it up
Lanaija was a great employee, she brings a good energy and she’s very helpful.
Marissa was very helpful. Answered all my questions. While assisting a customer i had asked if she could show me the same sizes and she did. Felt welcomed as soon as i walked in.
Lanaija was wonderful, Excellent customer service.
Bait and switch. Brings you down there with advertise little rates, then hits you with 11 to $15 monthly insurance charges they say I'm mandatory. Very deceptive. We'll move out ASAP.
My sister rented with Marissa yesterday. Such great service. Marissa helped us find exactly what we needed and made the process super easy. Thanks.
Really terrific girls. I had came on Tuesday to see a unit but was unable to rent because it was at 5:50 & the store closed at 6. The girls explained to me the process takes at least a half an hour and told me they would hold the room for me so I could come the next day. Unfortunately work was long so I couldn't make it there until 5:50 again. Lanaija knew this last room available so she stayed late to complete the process. That's what you call excellent customer service. Public Storage employees definitely rock! Thanks Lanaija
This Public Storage has to be one of the best I’ve seen. It’s so clean and Lanaija does a great of explaining the storage process. Shout out to Lanaija and Marissa for great customer service. P.s. make sure you guys bring some extra money for insurance
I love this public storage!!!! Lanaija does a great job and her smile brightens up the place followed by terrific customer service . The facility is great and clean plus I had no problems !!
Always freezing cold in the winter n baking durking the summer but location is near me
Pleasant experience, the little one who helped me Alysha, was very informative.
They were very awesome with us
This Public Storage facility was very well-run, clean, modern, with easy access and no hassle. Lanaija, Janae and Marissa were all very helpful. They really make the experience turn-key. Lanaija does a great job explaining how the whole operation works, takes you through the storage facility and can answer all your questions. You're not going to find many storage facilities that will beat this. Some helpful hints: you will need a lock so either bring your own or buy one on site (the standard locks are stainless steel Brinks Discus locks), you also need to insure your property which is an $11 additional charge.
Great customer service from Lanaija.
So i walked into Public Storage just for directions and the greeting was so welcoming. Both ladies lanaija and Alysha was able to give me great directions . Although i didnt need a storage . I hope i dont ever need a stotage place. But if i do i hope it at a location with beautiful, friendly and kindheart girls. Public Storage should pay these ladies more for the work they do..
Alyssa was such a huge help!! She is wonderful & a great asset to your company
Dear Public Storage managment:I think the team here is all aces,because they"Marissa,Lanaija and Alysha"are very attentive 2 the needs and my inexperience in this type of stuff.......Example , I got lost on the 2nd floor and Lanaija literally rescued me. Plus the place is super clean and well maintained.
I visited this location just to price out my expenses since i plan to move soon, I was greeted by a bubbly smiling employee by the name of Marisol she informed me of all my choices the different prices and sizes and my best options. She was over all friendly informative and polite I would highly recommend this company
When I came in with my brother we had no clue on what size we would be needing and if we would be needing any merchandise but thanks to these lovely ladies , Ulda , Marissa, and Lanaija they made everything happen . They were very outgoing, and made the experience a great one ! They really sold me , and I most definitely will be referring my friends and family to this location! 5 star customer service, makes your experience worth the while ! I personally would like to thank Ulda because we were asking so many questions and she never lost her patience and that was greatly appreciated
Very informative and friendly, Marisol lugo helped me out with all of my storage needs and was really respectful and couldn't be more Courteous with Very clean storage units. Highly recommend this Public Storage.
It’s ok quiet place friendly staff
Marissa is great. She the best at this location. Need more like her.
I went in to inquire about space because I will be moving out of state soon and was unsure what size to get and the entire storage process. Marissa and Rose left no stone unturned. They were both professional and welcoming. The facility isn’t too large, so the chances of me getting lost is less. Overall, phenomenal experience. Thank you ladies for being awesome.
Marissa and Savannah were supportive in helping me move from one locker to another.
I had a Great!! Experience getting myself a storage unit, the wonderful lady’s name Savannah & Marissa was so helpful they walked me to see the storage. I enjoy coming here.
LOve the girls here they are so pleasant. The facility is kept clean and customer service is the best. If you are looking for storage store here.
Very rude and nasty. They grime ball you and I've even found some of my things missing from my storage room. They also double charged my card on 5 different occasions and refused to refund the funds they stole. Don't go to this location unless you enjoy getting screwed and having your property stolen.
Great customer service. Clean property. Marissa, Anahjae and Savannah were very helpful.
Nice in-house staff.
I came into my unit today and I saw a young lady named Justine sweeping the lot. I told her I didn't know they have the employees clean the lot and she answered nicely saying " We try to keep our property as clean as possible." I like that Public Storage is very clean and provides great customer survive.
Marissa responded within minutes of my online request. She was patient and provided me with the details which were pertinent to my request. Rushing out of town w/o time to run one last errand to a book depository. I contacted PS because it was on my route from work. I had multiple boxes of text books already loaded in my car that I did not want to take all the way to the Midwest and back. Marissa quoted a price that reassured me this was the righr place for me. More important was her customer service. I made the appointment to stop by after work and near PS' s office closing time. Letting her know I was running late ...she waited for me. I only need the unit for a week and the price for the unit and my peace of mind was Just Right!!! Thank you pp
Came in to shop around to look at spaces and prices and Justine was very helpful and answered every question I had for her. I'm not ready to rent but when I am I will definitely come to public storage to store my belongings.
Been renting here for a while. Marissa and George are always helpful.
Marissa is great very good costumer service. Always helps you when u need help.
Michelle A was very helpful with my move-in, her customer service was great will definitely recommend this facility.
Went to Public Storage to open up a unit was greeted friendly by Micelle A who went step by step explaining my option including cost and listed conditions and showing me the different size units to help me decide. I was very satisfied with the service.
I would defiantly recommend this public storage to store. One of the employees Marissa is very helpful and respectful she know her stuff. Overall I give this a five star rating
Michelle was really awesome and informative. Will recommend site to others and will be a repeat client if need be. Many thanks Michelle
I had a good friendly experience here Miguel answered all my questions he was very nice and polite i def will recommend to friends in need of a storage place
Very nice and friendly staff! Miguel made my rental experience very easy and was helpful with all my questions would recommend.
It conveniently located on a big road, and it does the job done of storing your stuff. $1 first month promotion was very useful. Office is open 7 days a week so you can talk to a real person if you are having an issue. They provide carts for your convenience but most of them are either have broken wheel or missing wheel. Sometimes they forget to open an exit gate in the morning so it's a bit awkward to drive out when you have to leave.
I stopped in to take care of a few things. Jessenig was very helpful, professional and took care of my issues in a timely manner.
Smooth as silk. Very professional.
I had a very positive experience at this storage facility. Lyniece, the young woman who was working there, went above and beyond to make sure that all of our needs were met and she accommodated us in an exceptional way. Very positive experience!
Renting today with Lyniece was great, facility is very clean very satisfied with the customer service that was provided to me.
Moving is very difficult and stressful but with the help of Lyniece the property manager, she made the move in extremely easy as possible. Will recommend this facility to anyone, Great service, great prices, I'm a HAPPY customer! I'm Honored to Share this experience with everyone ! Rent with public storage !!!!
Great service, great building, and easy access. Lyniece was a big help in hurrying the process along.
The friendliest ladies ever. The storage is impeccable and clean. Lyniece and St hails are fabulous.
Renting space with Lyniece today was great customer service was excellent ! And the property is very clean.
First time renting space, Lyniece was very knowledgable and helpful I was very pleased with the customer service that was provided to me ! keep up the GREAT WORK !
They were very helpful, answered all questions we had and more!!!! They are about 100 % about customer satisfaction.
Sthaily made this storage move in as quick and easy as possible. Gooooo booo
Lyniece was fantastic, great customer service, will recommend anyone to rent here.
My fiancé and I moved in today, our first time doing storage and Lyniece the manager of the property made our move in quick and simple, she was very knowledgable and polite over the phone once we arrived at the property, She was so sweet & she smiled the whole time everything turned out perfect because of her I will DEFFINITLY reccomend anyone to come and rent with her ! Very Pleased !! Excellent Service !
Lyniece was a great help gave us all the information we need it very freindly very happy with the service she provided will recommend anyone to come & see her 👍👍👍👍👍
Lyniece was great , very helpful would recommend this facility.
The employees were very helpful in finding me a good deal as well as a good location. Lyniece was very attentive and professional.
Awesome service! Lyniece was able to get help me get set up with a new storage unit easily and at the cheapest possible rate. Happy to do business here!
Just rented a space and Lyniece was very helpful and knowledgeable!
I was helping one of my friends move and did not know this public storage was here due to me having a unit at the public storage down the street. I must say the public storage at 955 sawmill was very nice and clean. The employee Lyniece was most helpful , polite and knowledgeable.
Hand down to good customer service came yesterday with my friends I'm a current customer I came to show my friend the location to due her needing storage Kelly was very helpfull in explain the process to my friend, my friend is happy that she will be renting in this location.
it was the best service ever had with Storage Thank You kelly
Had a wonderful experience, the young lady Kelly very helpful very respectful show me the unit told me some feature from the facility great access hours it was very clean. I will definitely recommend this place ask for kelly when you go she will help you and explain everything you need to know.
Karina was very helpful and informative
The ladies at the property were super helpful and friendly. Moving was so stressful for me and these young ladies made it so much easier for me.
Hands down the worst customer service I have ever encountered. They have been overcharging me since May and responsibility keeps being delegated from employee to employee with no resolution for four months now. The combination of incompetence and apathy among these employees and supervisors is infuriating. Save your money and peace of mind, store your belongings elsewhere.
This particular location is wonderful. While the units are not climate controlled the staff is amazing. Always there to help you in any way they can, special thanks to Sthaily and Angel.
Kelly and Angel are extraordinary individuals, they were very helpful and extremely hospitable. They were very clear explaining the rules and policies includingthe rules and policies including my rights and obligations as a customer. I felt very comfortable renting the place. I will most definitely, in the future, recommend this place to anyone that needs storage space .
Customer service was great! Lyniece and Lidia were very much helpful. Will recommended moving forward
Loved storing here. The girl at the front desk was so helpful and welcoming. Definitely will recommend this place to anyone looking for storage.
The ladies at public storage are great! They are very helpful and always remind me when my bill is due which is super helpful. Thank you ladies for being so great and helping with my storage needs.
I've stored at other storage companies but public storage is by far better. The customer service is excellent and property is very clean. I'm happy with my experience so far and would recommend to others.
I went to public storage after i made reservation. Angel was very helpful and made the process very easy for me. She was very informative and nice. I would recommend anyone that has to use public storage to go to this location and speak with angel.
Tia was great. It was my wife and I first time storing and she was super helpful and knowledgable about storage. Highly recommended.
Being as though this was my first time putting my stuff into a storage place, I had no idea what to expect. But if I could guess what the experience would be like, Tia Stewart definitely made it ten times better. She was very knowledgeable and gave me all of the information I needed. Tia made me feel at ease with putting my stuff away. She was funny and her passion for her work was displayed immensely through her words and the way she tried so hard to make sure I was satisfied. I give her and The Public Storage on 955 Saw Mill 5 stars.
I had an excellent service from Mikiella. She is so nice. Storage is good for my stuff
Mikiella was extremly helpful. She helped make my move in very easy.
Mikiella. Very professional and friendly!! Extremely knowledgeable about products and services! I had an excellent experience! Thanks Mikiella!
The manager, Mikiella, at the location in 955 saw mill river Rd, is very knowledgeable of her job description Very helpful and polite. I have used public storage in the past and this is the best experience by far.
Mikiella is awesome. Easy breezy!! THANK YOU :)
Walked in just needing some moving equipment but after talking to mikiella I'm switching from uhaul to public storage saving me almost a 100 a month. Thank you!!!
Mikiella was wonderful! She is very pleasant and very informative, she answered all of my questions. The location is very clean and easy to get to. Thank you so much Mikiella!!!
Mike was great! He answered at of my questions, was very knowledgeable. He made me feel like my belongings would be safe a secure. Mike helped me pick out the right size storage unit and made the process quick and painless! Public Storage is great!
The team there is great they always remind me of my balance due. It makes me feel like they care for my stuff everyone should store their stuff here!!!
This is the first time I needed storage. I have to say my first experience wasn't bad even though I was told otherwise. Justin was down to earth and explained everything in a way that made me feel he wasn't trying to sell me things I didnt need, but help me protect my things. 5 ★ service all around
This place is great. Convient location for me. Good access hours and great staff! Justin really helped me out. I know my stuff will be safe and secure here.
This place works great. Justin is the man! He made me feel like my stuff is safe and secure here. Def recommend this place to anyone
Justin is awsome !!! He saved me over $100 switching my space. He extended my stay here a little longer.
Great place!!! All of my stuff fit. No problem. I like the drive in parking lot avoid any bad weather conditions while moving. Justin was a great service salesman.
Justin & Eddie were so informative and professional. As a first time user of a self storage place, Justin & Eddie explained everything with clarity and were very helpful. They made my storage experience a pleasant one, I would definitely recommend Public Storage to anyone. The place is clean and has wide parking spaces for easy mobility to load & unload.
When I went P.S. I was in a bad mood but Sthally and Justin made feel comfortable and I walked in a better mood... Great People!!!
My husband and I stumbled along to this facility just browsing. After dealing with the manager their I forgot his name he gave me a deal that I feel was unheard of. He saved us so much money. Happy to have my stuff here.
As a customer of Public Storage, I was extremely pleased with Justin's assistance and knowledge of the products. He promplty answered all inquiries and provided the pertinent information I needed. Thank you very much for all your help Justin. It is greatly appreciated.
This is my second time storing here. And this time around it was easier thanks to the storage tips Justin explained to me.
Justin helped us on renting 2 rooms in this building . He was very helpful and nice showing us the rooms and helping us make the process very easy!!! Will definitely come back again for any storage needs!!
I had such a great experience at this location. Justin was extremely helpful and answered all of my questions in a proffessional manner. He made my very stressful moving experience extremely easy. I recomend anyone who is in need of storage to come to this location.
Ive been here since 1990 and the new manager there I think is the best public storage has ever had. He is very energetic, friendly. This place is always clean and well maintained that why I haven't left yet.
My moving experience was so much eaiser this time around. Justin expalined everything down to the tee. We even had a long convo about football. The staff is friendly, professional,and informative. I would definitely tell my people about this place
The Public Storage location In Yonkers was just what I needed. Very easy to get to and Justin the customer service rep. was excellent with information about pricing and attending to my needs and as a Public Storage customer.
The space is extremely clean and the staff very courteous. I've never had issues with the space or access. So happy to be here
Very nice and clean facility. It is exactly what I needed and the location is great. Justin was great to deal with and answered all my questions. Only reason I did not give it five stars is because there is no air conditioning...tough to deal with in the summer months.
I am a new customer. Justin was very helpful and my experience here has been nothing but positive so far.
This site is Excellent! Francia and Lisa are so wonderful and helpful always!