Amanda was the best, she help us when we arrived close to closure hour. Thank u!
Excellent customer service from Amanda, who helped me vacate one unit and downsize to another. Quick and easy. 5 stars
Just had to share that Amanda was Extremely helpful! She's polite and patient, made my moving experience Nice & Smooth!!!
Ofir me brindo un servicio excelente me ayudo a escoger el tamaño perfecto para mi necesidad
I have a very good experience with a very helpful lady although alone on duty she pleases everyone in need! She’s awesome !!
They work with you. If your rate goes up just give them a one star review and the district manager will call you personally and lower it back to the original rate on the condition you change your review to five stars like she did for me. She was very responsive and I'm pleased with the outcome. Thanks Melissa!
I can't understand... !!!people write bad reviews knowing this is a great company and the staff working here, are amazing... probably they are not making their payments on time..
El servicio ofir fue excelente y eficiente. Recomendad ofir es la numero uno de public storage
I can’t say enough about this location of Public Storage. Different family and friends have been using this location for years, and it’s always been clean, safe, and well maintained. But the one thing that makes this place stand out above all others in the area is the people. Hands down, every experience I’ve had has been stellar.
The two people I need to single out are Ofir and Jonathan. Friends always said they were good people, but I really understood it when I opened my unit in the spring. Ofir was such a welcoming presence when signing up and walked me through everything, answering question after question. And when there was a maintenance issue with my unit, Jonathan was quick to switch things out and get me a proper one within minutes.
Fast forward to this past weekend. My father passed away recently and my mom needed a unit to store furniture. Ofir was so so kind and welcoming yet again, and literally walked us through a bunch of 10x10 units to see which was the right fit for us. At a time with a lot of anxiety, she was an extremely calming presence and I can’t thank her enough.
Any downsides? At the moment, no. Obviously, there are reviews about deal prices going very high very quickly after the initial opening, but fingers crossed it’s not as bad as people say. But overall, again, just for the people and hospitality alone, I’d recommend this location to anyone needing a unit.
Sway was super helpful! He knew I was in a time crunch and helped me get in and out within 10-15 minutes. Thanks so much, I look forward to seeing you again ! :)
Hola siempre los escojo este donde este en Florida ,New york etc...el servicio los especiales ,sus empleados 5 estrellas ,gracias a la sra OFIR por la atención prestada siempre...gracias mil gracias...felicidades buen servicio
El servicio de Ofir es muy bueno, brinda una buena atención y brinda toda la información clara.
buena. atencion y muy buen serivicio. de la señora ofir
Both Ofir and Amanda were super helpful, honest and pleasant to talk to. Would definitely recommend coming here
El sitio muy limpio, amplio y la atención excelente!!
Hoy me brindo un excelente servicio Ofir ayudó mucho a mi señora con el estorage
Ofir me dio un excelente servicio. Lo recomiendo
Jonathan did a good job in explaining everything.
Update: we were supposed to bring our stuff today. Door is closed and no one was there. Can't even get the cart to put things on. As a first time customer this seemed to be disappointing. So much for a 5 stars.
Jonathan & Ofir were super helpful getting me settled into my new unit. Very knowledgeable and kind.
Jonathan and ofir are great ask for ofir
I had a great experience, relocating to this location.
The manager Ofir is very kind and helpful.
The hallways are very clean and organized!
The public storage location in Queens, BQE location specifically has been great. The service we receive there is great. Ofir specifically has been amazing. She helped my wife and I select a storage space. She was very patient and showed us different size rooms (we went with the 10’ x 10’) She was a pleasure to work with and made everything simple. Definitely recommend this location!
four was extremely helpful and pleased
He rentado por anos y el servicio de ofir y jhon es muy bueno.. los recomiendo
Hours are not convenient for customers it should be open early and late at night so we can access our rented spaces
We recently visited this public storage. We rented a space in this Public Storage and was thoroughly impressed with their service. The assistant named O’fir she was incredibly helpful, guiding us through the process with ease. O’fir answered all our questions and made sure I understood my options. The facility was clean, secure, and easily accessible. Overall, a seamless and stress-free experience. Highly recommended!
Jonathan was a great help would recommend
Jonathan and ofrece are great
Excelente servicio de parte de ofir.. pregunte por ella .
Jonathan and ofir are great I would recommend to everyone
Incredibly helpful and attentive staff!
Place is very clean, and people are extremely friendly and helpful. Great choice.
Ofir me brindo un servicio muy bueno. Recomiendo el lugar
I have been using this place for a while now and I love the services. Front desk Jonathan and Ofir have helped me tremendously when I needed. Looking forward to stay with Public Storage for long time because of them. Thank you!!
OFIR and Jonathan are great would recommend to everyone
Ofir, I have been in public storage for years.I have great service.She's been wonderful.She helps me a lot ,Fantastic service
Thanks to Ofir and Jonathan for their help, I really love the service, their attention and commitment to customers is great.
Excellent service .ofir is the best
Jonathan gave me amazing service. 10/10 recommend
Excelente servicio y atención por la parte de Srita Ofir
Excelente atención de parte de ofir
Ofir helped me get my storage unit quickl
Back to ps .. It best place to rent a spot, OFIR was a great helper, she is incredible and very helpful
The service in this place is terrible. They treat you as if you owe them money in this place. You cannot even take two carts to move your things. Terrible customer service.
La atención es súper amable en especial la Señorita Ofir, nos atendió bien, nos explicó c mucho detalle. Mil gracias x su atención
Great service, I rented a storage unit and the process of moving my stuff in, was super smooth and easy. Ofir, an employee was super helpful, she explained everything in regards to my rental, and helped me get to my unit and always showed kindness and respect. Great costumer service from Ofir, 100% recommended!
I moved from Costa Rica last year, from a moderately large house to a NYC apartment. I needed a place to store a lot of things that would not fit in my apartment. I thought I would need some large warehouse in another borough, but Public Storage in Queens is down the road, arranged a 10’ x 10’ space, and best of all, they use net technology really well. Their app lets you access the facility, opens doors, calls elevators, and eases communication. Easiest storage experience ever, and the prices are great! Highly recommended!
Jonathan gave great customer service . Highly recommend coming to this location
One of the best facilities. the staff very friendly and accommodating special ofir always helpful.
Excelente servicio al cliente de la señora Ofir, nos atendió excelentemente, muy profesional y nos atendió en nuestro idioma, muchísimas gracias. Recomiendo este lugar excelente atención.
Johnathan was great. Service was great. Thanks for all your help!
Jonathan helped me out today. Excellent service
Thanks Jonathan very helpful guy
Storage makes living in nyc a bit easier. Thanks to Ofir and Jonathan, they are always there to lend a helping hand. Always kind, courteous and professional. Thankful for their efforts and assistance!
Jonathan and ofir are great
Service is excellent and storage is spacious , thank you
Ofri was cordial and very knowledgeable of the entire storage process. She walked me through the several options and even after securing a unit walked me through chevkin and checkout a 2nd time since I advised her I needed to occupy space same day. 5 stars plus!
Un excelente servicio y atención,lo recomiendo ofir me ayudo con mi estorage
Today, we once again received 5 star service from one of their best staff members at this facility. Ofir is very knowledgeable and helpful when asked anything regarding our storage needs. She and the Woodside crew are highly recommended! Thanks as always!
5 stars ⭐️⭐️⭐️⭐️⭐️ very convenient thanks
Excelente servicio y la amabilidad d Ofir. Muy bueno.
Excelente servicio, muy accesible en precios, los empleados muy atentos y la señorita Ofir muy atenta… 👍🏻
El servicio dela manager ofir fue excelente.
Jonathan is great he helo ma alot
Jon, the I believe manger, was unfriendly helpful with directing me and helping me choose the right locker for my storage. Having not been able to see the locker before getting there he helped in a very professional manner when I was super anxious about other aspects of my move. Cannot recommend him enough for his help at Public Storage.
Ofir srta. muy amable fue un ángel así fueran todo el petsonL muchas gracias
Muy agradecida por la atención que me Ofreció La Sra Ofir , la atención es muy buena y me voy muy satisfecha
Jonathan at the front desk was helpful in answering my questions and patient with me...made my check in process very easy. Good price, clean facility.
Kenneth is very kind and informative. Thanks for his help today. Very efficient.
Moved our things from a different storage. Door sizes in the units are smaller then the size of the unit. Our previous storage had a large door like a garage and while the size of the unit is the same the door makes it look smaller and harder to move things in. There is no bathroom or vending machine and nearby the location there is a gas station. Be prepared in case you have to organize and spend hours there. You cant visit the unit after 6pm which seems inconvenient if you work and can only access your things during certain times.
Kenneth was very helpful to guide me through the process and made it easy to move in
Kenneth and John were very helpful!! They saw me struggling with my items and brought out a cart all the way to where the Uber dropped me off.
Very friendly, professional, vibes!
Kenneth and Jonathan are very helpful.
kenneth was very helpful.
Kenneth was very helpful, along with his coworker Carmen.
Great storage location. Ofir and Jonathan are always so helpful. Always glad to be there when I need to be. They're quick to answer any questions i may have and or assistance. The Best in Queens!
They have friendly staff. Kenneth was extremely knowledgeable and supportive. Excellent customer service.
Staff are very nice and helpful, Kenneth in particular. They showed me around the place
Kenneth was great in service. Was very helpful in every aspect.
This is a great location and provide great service. Ofir was very helpful and thorough throughout the entire process. Great customer services.
Kenneth is awesome. I got there at the nick of time 5 minutes to 5pm lol
And Kenneth let me in 🤗 and was a great help inside holding doors etc while I got around to my unit ..
good job thanks Kenneth :))
I never felt so served as a customer from the likes of Mr. Kenneth and Jonathan. These people helped my move in such a big way
Kenneth and Jonathan were extremely kind and helpful. They made the process efficient and easy
Jonathan is the man! 💪🏼💪🏼
Kenneth, was very helpful with the progress and a very nice guy!
Kenneth and John was a great help here at the bqe public storage branch. Definitely satisfied with their customer service and the ability they have to help me.
el servicio proveído por Ofir fue excelente.. muy paciente y explicó el proceso facil.
Jonathan is amazing
Very helpful
Muy bueno el servicio , la mujer que me atendio muy amable , lo recomiendo
Kenneth was super friendly and went above and beyond to help us with what we were looking for, great customer service :)
Great service by Kenneth and Jonathan. Thank you for everything
KENNETH WAS AMAZING! I have been around to different facilities and kenneth by far has been the most helpful and best customer service i have experienced in nyc. This public storage is a must if you need a quick storage space
Jonathan was perfect. Thank you
I didn’t have any problems & the service was great Jonathan helped me with whatever I needed.
Great experience! Check in was a breeze. Upon arrival Jonathan & Kenneth were there to greet us. Jonathan gave us the tour and they thoroughly went over our options to best suit our needs. Very knowledgeable and friendly. We ultimately decided to store our belongings here without hesitation. Facility is well maintained and very clean/ secure. My husband and I highly recommend Public Storage BQE location.
Unbelievable service , big thank you to Jonathan and Kenneth , couldn’t ask for better service !!!!!!!
Excelente Atencion, el servicio de la señora Ofir fue excelente me explico todo el proceso de forma muy fácil aclaro todas mis dudas, definitivamente lo recomiendo.
Kenneth and Jonathan were such a great help, it is beautiful to have employees that really care for the clients! Especially through those moments in life that could be very challenging. Thank you!
Very clean and professional operations. I worked with Jonathan and Kenneth and they were super accommodating
Mrs. Ofir went the extra mile in customer service! I would definitely recommend my friends Public Storage!
Excelente servicio de parte de ofir. Me guió con todo lo referente al almacenamiento
Jonathan did great love it
Excelente atención de la srita OFIR en este punto, muy colabora y bna información. 2A muchas gracias.
Muy buen servicio de parte de Ofir. Rente por varios años y of ir fue muy servicial siempre. Lo recomiendo
Just moved my belongings out of public storage BQE and my experience has been nothing but great here! Ofir provided amazing customer service, and made my move out seamless with ease. Thank you!!
Que servicio tan exselente el que presta la señora Ofir.
Feels like being HOME .TNX P.S. JONATHAN AND OFIR ARE GREAT
Ofir and Jonathan were great. Helping me to get a new unit.
Jonathan and ofir are great will recommend
Jonathan is great will recommend future customers
Ofir nos dieron un excelente servicio
The best ever service we never ever had . Ofir is a Great person . I recommend her to everyone
La señorita ofir me ayudo de principio a fin con el proceso de rentar el storage me gustaría q siguieran más empleados como ella bilingües que cumplan nuestras necesidades y nos ayuden de principio a fin. Felicito public storag por tener un empleado como ofir
El servicio excelente De parte de ofir Muy complacido con la atención muchas Gracias
Jonathan is the best! Very detailed and helpful
Muy agradecido con ofir. Ella me ayudo con el proceso de renta online. Muchas gracias
Mrs. Ofir is kind, courteous, and always seeking to make sure the customer is happy and accommodated. I’m glad I chose this place for my storage needs. The storage facility is overall pretty good.
Exelente servicio doña Ofri y Jonathan fueron muy amables, me ayudaron mucho con la información que yo necesitaba 👍🏻
Loved the fenced parking area for restricted access and secure unloading.
Muy agradecida por la atención de ofir y un feliz año.
El servicio de servicio en cuanto a los cobros es pésimo. Lo único bueno es la señora Ofir. Siempre me atendió excelente . Los felicito por tener alguien como ella en la localidad.
Ofir was amazing getting us set up with our unit, and explained everything in detail to avoid any surprises. Would recommend 10/10
Ofir was helping me with the process of rental online. The was very patiente and helpfull.
Ofir.
Very gently my first experience in public storage was exciting
👍👌
Jonathan is excellent, great customer service. Very helpful and answers all your questions.
Muy buen servicio deporte de ofir.. siempre cordial y muy amable
Muy hamable la senorita ofir muy colaboradoral
I love the public storage services
It was great experience the manager her was ofir she was wonderful and the best
Great storage service and clean areas, which was make us give 5stars for this business! Prices here are very reasonable for the time, and also one of the friendliest staff works here.
Great storage service which was nearby from my place.
Honestly one of the friendliest staff, Ofir and Jonathan accommodated all my personal requests and queries regarding information about storage, different types, plans etc. They went above and beyond to accommodate us.
All in all certainly one of the most pleasant experiences I’ve had with storage units.
Jonathan is a nice guy very helpful.
Jonathan is great great customer service
Una experiencia única maravillosa muy agradable la atención de parte de la señora Ofir.
Excellent service. I'm very happy with the attention gave for ofir.
Estoy muy contenta he tenido una buena atención con ofir
Ofil and Jonathan were amazing easy to talk to and very accommodating.
Ofir was very patient with us!
Great service! Welll organized, clean and tidy. Thanks so much for Ofir helping me and arrange the suitable storage room for the statue. I’m very satisfied, so appreciated!
We used the storage for over a year. Super clean, safe and well organized.Our experience was seamless from the time we checked till we checked out. The staff was on point and very helpful on our periodic visits. Ofir the associate was extremely helpful, kind and reliable staff member.
I totally recommend this storage unit.
Excellent customer service from Ofir.
Perfect service. Ofir was very informative and nice. Very pleased to do business in this location.
El servicio es bueno la persona es amable de nombre ofir me alludo contesto todas mis preguntas lo recomiendo
Excellent customer service. They were very helpful, gave me a lot of assistance, and went beyond my expectations. The only complaint I have is I wish the access hours were a longer. Other than that, an awesome place to store stuff.
Couldn’t be happier with today’s service and tour of the facility. Ofir was very knowledgeable and courteous with my son and I. We highly recommended anyone looking to rent a storage unit here and ask for Ofir. Excellent service all around!
Was really nice service with (Ofir)
Great service by Ofir very helpful.
I love the attention always in this location ofir and joey always provide great costumer service
Ofir es una excelente persona muy bueno el servicio. Recomendada
Nice service provided by Joey and ofir. They help me with my moving.
Joe & Opheliar are amazing, great customer service skills!
BEST CUSTOMER SERVICE!!
@Ofir and Joey!!! These guys need a promotion
I had reiceved great customer service and was very easy to talk to. Must hire more people like her! Ofir
Buen servicio con la señorita.Ofir excelente servicio :]
La señorita Ofir es muy cordial y da un xcelente trato a los clientes. Es muy profesional en su trabajo
Excelente servicio / atención / muy amable la manager ofir , súper recomendado! Excelentes precios .
Johnathan was a great help as I set up my first storage unit today. He made sure I was completely satisfied with everything before signing any paperwork and made sure a left very pleased. Thank you Johnathan
Great customer service from Leydi & Dee, very friendly and professional answered all our questions. Thank you ladies!
Update review May 2022: I continue to be very satisfied with the level of customer service at this location. I needed to transfer to another unit due to financial constraints, and Ofir at the office was immensely helpful giving me options that would best meet my current situation. Thank you so much Ofir!
Muy buen servicio por parte de la señora Ofir. Locacion recomendada!
Los mejores el servicio de ofir de verdad la mejor
Great service from start to Finish with Ofir and Joey!!
They made this process beyond easy!!
Great service ofir and Joey always attentive and helpful
Really unethical. Our rental price went up the 4th month of being there already! I had specifically asked about this because the contract specifies their right to change prices every month, but they told me not to worry because my initial rate would be locked in for 6 month. This obviously was untrue.
Also, note that regardless of what day of the month you move in, you always pay rent through the last day of the month, regardless of when you move out. We had asked about this as well, and were equally misinformed on this point.
Other than that, the staff was generally pleasant, but their policies are not very friendly. You can only load and unload through the docks, so if you don't have a car and are just dropping something off or picking something up, it's very awkward (you're not allowed to go through the office). Their hours are very limited - essentially working hours. So don't count on going early morning or after work.
Moved my stuff to CubeSmart because of the broken trust on pricing, and so far, I'm much happier there.
El servicio dado por ofir. Fue excelente
Ofir excelente agente muy recomendada..
Ofir and Joey have been great and very nice to deal with
Muy buena atención de parte de los empleados, me ayudaron muchísimo con mis dudas y lograron resolver mi problemas. Gracias por su tiempo en especial a la Sra Ofir muy agradecía excelente atención. Recomendado!!
I came here recently for a storage unit and Joey was so great to me! Great customer service 10/10 would recommend
Ofir, gracias por tu colaboración muy buena persona y excelente trabajo!
Exelente atencion al cliente.muy concreta y amable se siente uno en familia.gracias ofie por tu atencion y apoyo.
Great services all the time .
Ofir and Joey were very helpful with my storage needs helped me to find a right space
La atención que me dio la señorita Ofir fue excelente me siento muy contenta con su atención y la felicito tiene un buen carisma
Muy exelente servicio y antencion
Recomendado,para todos
Orfi, muchas Gracias por sus servicio
Hi I'm George the services it was excellent . The public storage representative ofir , she worked fast and accurate . I got a reasonable price for the unit .My expectations it was fulfilled.
Thank you
Ofir gave us an amazing attention. Thank you again !
Ofir was amazing!!! Very friendly and helped me so much. 10/10
Ofir was very helpful with the process rental online
Ofir es una excelente trabajadora y muy atenta a explicarle a uno bien las cosas son personas muy necesarias en una compañía
Feel my things secure there since I homeless.dont want feel like I lost everything.they friendly n helpful.the Lady there was alone though n not only concierne me but other costomers showed up n feel same.too much happens ny n she needs safely not alone n overworked n she was cold in her Office no heat.employee deserves good treatment too.she tryed her best with everyone.so props for her n its not her usual post to be at.
I’ld like to personally thank Ofir for the kind of service she provided me. She is hard working and helpful at all times . She tried to accommodate everyone for their needs.
She have shown her best ability to lead her co workers.
She deserved her promotions.
Clean and easy to reach. Ame space to park while your unloading.
Staff is very friendly and the prices match.
Front desk agent was wonderful..