Public Storage Self-Storage Units at 24-01 Brooklyn Queens Expy, Woodside, NY

Un excelente servicio y atención,lo recomiendo ofir me ayudo con mi estorage

Today, we once again received 5 star service from one of their best staff members at this facility. Ofir is very knowledgeable and helpful when asked anything regarding our storage needs. She and the Woodside crew are highly recommended! Thanks as always!

5 stars ⭐️⭐️⭐️⭐️⭐️ very convenient thanks

Excelente servicio y la amabilidad d Ofir. Muy bueno.

Excelente servicio, muy accesible en precios, los empleados muy atentos y la señorita Ofir muy atenta… 👍🏻

El servicio dela manager ofir fue excelente.

Jonathan is great he helo ma alot

Ofir srta. muy amable fue un ángel así fueran todo el petsonL muchas gracias

Jon, the I believe manger, was unfriendly helpful with directing me and helping me choose the right locker for my storage. Having not been able to see the locker before getting there he helped in a very professional manner when I was super anxious about other aspects of my move. Cannot recommend him enough for his help at Public Storage.

Jonathan is great

Muy agradecida por la atención que me Ofreció La Sra Ofir , la atención es muy buena y me voy muy satisfecha

Jonathan at the front desk was helpful in answering my questions and patient with me...made my check in process very easy. Good price, clean facility.

Kenneth is very kind and informative. Thanks for his help today. Very efficient.

Moved our things from a different storage. Door sizes in the units are smaller then the size of the unit. Our previous storage had a large door like a garage and while the size of the unit is the same the door makes it look smaller and harder to move things in. There is no bathroom or vending machine and nearby the location there is a gas station. Be prepared in case you have to organize and spend hours there. You cant visit the unit after 6pm which seems inconvenient if you work and can only access your things during certain times.

Kenneth was very helpful to guide me through the process and made it easy to move in

Kenneth and John were very helpful!! They saw me struggling with my items and brought out a cart all the way to where the Uber dropped me off. Very friendly, professional, vibes!

kenneth was very helpful.

Kenneth and Jonathan are very helpful.

Kenneth was very helpful, along with his coworker Carmen.

Great storage location. Ofir and Jonathan are always so helpful. Always glad to be there when I need to be. They're quick to answer any questions i may have and or assistance. The Best in Queens!

They have friendly staff. Kenneth was extremely knowledgeable and supportive. Excellent customer service.

Kenneth was great in service. Was very helpful in every aspect.

Staff are very nice and helpful, Kenneth in particular. They showed me around the place

This is a great location and provide great service. Ofir was very helpful and thorough throughout the entire process. Great customer services.

Kenneth and Jonathan were extremely kind and helpful. They made the process efficient and easy

I never felt so served as a customer from the likes of Mr. Kenneth and Jonathan. These people helped my move in such a big way

Kenneth is awesome. I got there at the nick of time 5 minutes to 5pm lol And Kenneth let me in 🤗 and was a great help inside holding doors etc while I got around to my unit .. good job thanks Kenneth :))

Kenneth and John was a great help here at the bqe public storage branch. Definitely satisfied with their customer service and the ability they have to help me.

Kenneth, was very helpful with the progress and a very nice guy!

Jonathan is the man! 💪🏼💪🏼

el servicio proveído por Ofir fue excelente.. muy paciente y explicó el proceso facil.

Jonathan is amazing Very helpful

Muy bueno el servicio , la mujer que me atendio muy amable , lo recomiendo

Kenneth was super friendly and went above and beyond to help us with what we were looking for, great customer service :)

Great service by Kenneth and Jonathan. Thank you for everything

Jonathan was perfect. Thank you

KENNETH WAS AMAZING! I have been around to different facilities and kenneth by far has been the most helpful and best customer service i have experienced in nyc. This public storage is a must if you need a quick storage space

I didn’t have any problems & the service was great Jonathan helped me with whatever I needed.

Unbelievable service , big thank you to Jonathan and Kenneth , couldn’t ask for better service !!!!!!!

Great experience! Check in was a breeze. Upon arrival Jonathan & Kenneth were there to greet us. Jonathan gave us the tour and they thoroughly went over our options to best suit our needs. Very knowledgeable and friendly. We ultimately decided to store our belongings here without hesitation. Facility is well maintained and very clean/ secure. My husband and I highly recommend Public Storage BQE location.

Panda unite!

Excelente Atencion, el servicio de la señora Ofir fue excelente me explico todo el proceso de forma muy fácil aclaro todas mis dudas, definitivamente lo recomiendo.

Very clean and professional operations. I worked with Jonathan and Kenneth and they were super accommodating

Kenneth and Jonathan were such a great help, it is beautiful to have employees that really care for the clients! Especially through those moments in life that could be very challenging. Thank you!

Mrs. Ofir went the extra mile in customer service! I would definitely recommend my friends Public Storage!

Excelente servicio de parte de ofir. Me guió con todo lo referente al almacenamiento

Jonathan did great love it

Muy buen servicio de parte de Ofir. Rente por varios años y of ir fue muy servicial siempre. Lo recomiendo

Excelente atención de la srita OFIR en este punto, muy colabora y bna información. 2A muchas gracias.

Just moved my belongings out of public storage BQE and my experience has been nothing but great here! Ofir provided amazing customer service, and made my move out seamless with ease. Thank you!!

Hoy me brindo un excelente servicio Ofir

Que servicio tan exselente el que presta la señora Ofir.

Feels like being HOME .TNX P.S. JONATHAN AND OFIR ARE GREAT

Ofir and Jonathan were great. Helping me to get a new unit.

Jonathan and ofir are great will recommend

Jonathan is great will recommend future customers

Ofir nos dieron un excelente servicio

The best ever service we never ever had . Ofir is a Great person . I recommend her to everyone

La señorita ofir me ayudo de principio a fin con el proceso de rentar el storage me gustaría q siguieran más empleados como ella bilingües que cumplan nuestras necesidades y nos ayuden de principio a fin. Felicito public storag por tener un empleado como ofir

Ofir the best thing

Jonathan is the best! Very detailed and helpful

El servicio excelente De parte de ofir Muy complacido con la atención muchas Gracias

Muy agradecido con ofir. Ella me ayudo con el proceso de renta online. Muchas gracias

Mrs. Ofir is kind, courteous, and always seeking to make sure the customer is happy and accommodated. I’m glad I chose this place for my storage needs. The storage facility is overall pretty good.

Exelente servicio doña Ofri y Jonathan fueron muy amables, me ayudaron mucho con la información que yo necesitaba 👍🏻

Loved the fenced parking area for restricted access and secure unloading.

Good place for my staff

Muy agradecida por la atención de ofir y un feliz año.

El servicio de servicio en cuanto a los cobros es pésimo. Lo único bueno es la señora Ofir. Siempre me atendió excelente . Los felicito por tener alguien como ella en la localidad.

Ofir was amazing getting us set up with our unit, and explained everything in detail to avoid any surprises. Would recommend 10/10

Ofir was helping me with the process of rental online. The was very patiente and helpfull.

Ofir. Very gently my first experience in public storage was exciting 👍👌

Jonathan is excellent, great customer service. Very helpful and answers all your questions.

Muy buen servicio deporte de ofir.. siempre cordial y muy amable

Muy hamable la senorita ofir muy colaboradoral

Muy buen servicio OFir

I love the public storage services

It was great experience the manager her was ofir she was wonderful and the best

Great storage service and clean areas, which was make us give 5stars for this business! Prices here are very reasonable for the time, and also one of the friendliest staff works here.

Jonathan is a nice guy very helpful.

Great storage service which was nearby from my place. Honestly one of the friendliest staff, Ofir and Jonathan accommodated all my personal requests and queries regarding information about storage, different types, plans etc. They went above and beyond to accommodate us. All in all certainly one of the most pleasant experiences I’ve had with storage units.

Jonathan is great great customer service

Una experiencia única maravillosa muy agradable la atención de parte de la señora Ofir.

Excellent service. I'm very happy with the attention gave for ofir.

Estoy muy contenta he tenido una buena atención con ofir

El servicio ofir fue excelente y eficiente. Recomendada

Ofil and Jonathan were amazing easy to talk to and very accommodating.

Ofir was very patient with us!

We used the storage for over a year. Super clean, safe and well organized.Our experience was seamless from the time we checked till we checked out. The staff was on point and very helpful on our periodic visits. Ofir the associate was extremely helpful, kind and reliable staff member. I totally recommend this storage unit.

Great service! Welll organized, clean and tidy. Thanks so much for Ofir helping me and arrange the suitable storage room for the statue. I’m very satisfied, so appreciated!

Excellent customer service from Ofir.

Perfect service. Ofir was very informative and nice. Very pleased to do business in this location.

El servicio es bueno la persona es amable de nombre ofir me alludo contesto todas mis preguntas lo recomiendo

Excellent customer service. They were very helpful, gave me a lot of assistance, and went beyond my expectations. The only complaint I have is I wish the access hours were a longer. Other than that, an awesome place to store stuff.

Couldn’t be happier with today’s service and tour of the facility. Ofir was very knowledgeable and courteous with my son and I. We highly recommended anyone looking to rent a storage unit here and ask for Ofir. Excellent service all around!

Was really nice service with (Ofir)

Great service by Ofir very helpful.

I love the attention always in this location ofir and joey always provide great costumer service

Ofir es una excelente persona muy bueno el servicio. Recomendada

Nice service provided by Joey and ofir. They help me with my moving.

Joe & Opheliar are amazing, great customer service skills!

BEST CUSTOMER SERVICE!! @Ofir and Joey!!! These guys need a promotion

I had reiceved great customer service and was very easy to talk to. Must hire more people like her! Ofir

Buen servicio con la señorita.Ofir excelente servicio :]

Jonathan is good

La señorita Ofir es muy cordial y da un xcelente trato a los clientes. Es muy profesional en su trabajo

Excelente servicio / atención / muy amable la manager ofir , súper recomendado! Excelentes precios .

Johnathan was a great help as I set up my first storage unit today. He made sure I was completely satisfied with everything before signing any paperwork and made sure a left very pleased. Thank you Johnathan

Great customer service from Leydi & Dee, very friendly and professional answered all our questions. Thank you ladies! Update review May 2022: I continue to be very satisfied with the level of customer service at this location. I needed to transfer to another unit due to financial constraints, and Ofir at the office was immensely helpful giving me options that would best meet my current situation. Thank you so much Ofir!

Muy buen servicio por parte de la señora Ofir. Locacion recomendada!

Los mejores el servicio de ofir de verdad la mejor

Great service from start to Finish with Ofir and Joey!! They made this process beyond easy!!

Great service ofir and Joey always attentive and helpful

Really unethical. Our rental price went up the 4th month of being there already! I had specifically asked about this because the contract specifies their right to change prices every month, but they told me not to worry because my initial rate would be locked in for 6 month. This obviously was untrue. Also, note that regardless of what day of the month you move in, you always pay rent through the last day of the month, regardless of when you move out. We had asked about this as well, and were equally misinformed on this point. Other than that, the staff was generally pleasant, but their policies are not very friendly. You can only load and unload through the docks, so if you don't have a car and are just dropping something off or picking something up, it's very awkward (you're not allowed to go through the office). Their hours are very limited - essentially working hours. So don't count on going early morning or after work. Moved my stuff to CubeSmart because of the broken trust on pricing, and so far, I'm much happier there.

El servicio dado por ofir. Fue excelente

It best place to rent a spot, OFIR was a great helper, she is incredible

Ofir excelente agente muy recomendada..

Ofir and Joey have been great and very nice to deal with

Muy buena atención de parte de los empleados, me ayudaron muchísimo con mis dudas y lograron resolver mi problemas. Gracias por su tiempo en especial a la Sra Ofir muy agradecía excelente atención. Recomendado!!

I came here recently for a storage unit and Joey was so great to me! Great customer service 10/10 would recommend

Ofir, gracias por tu colaboración muy buena persona y excelente trabajo!

Exelente atencion al cliente.muy concreta y amable se siente uno en familia.gracias ofie por tu atencion y apoyo.

Extremely clean location, Excellent staff (Joey & Ofir). Place feels like a second home! Thanks all!

Great services all the time .

Ofir and Joey were very helpful with my storage needs helped me to find a right space

La atención que me dio la señorita Ofir fue excelente me siento muy contenta con su atención y la felicito tiene un buen carisma

Hi I'm George the services it was excellent . The public storage representative ofir , she worked fast and accurate . I got a reasonable price for the unit .My expectations it was fulfilled. Thank you

Muy exelente servicio y antencion Recomendado,para todos Orfi, muchas Gracias por sus servicio

Ofir gave us an amazing attention. Thank you again !

Ofir was amazing!!! Very friendly and helped me so much. 10/10

Ofir was very helpful with the process rental online

Ofir es una excelente trabajadora y muy atenta a explicarle a uno bien las cosas son personas muy necesarias en una compañía

Feel my things secure there since I homeless.dont want feel like I lost everything.they friendly n helpful.the Lady there was alone though n not only concierne me but other costomers showed up n feel same.too much happens ny n she needs safely not alone n overworked n she was cold in her Office no heat.employee deserves good treatment too.she tryed her best with everyone.so props for her n its not her usual post to be at.

I’ld like to personally thank Ofir for the kind of service she provided me. She is hard working and helpful at all times . She tried to accommodate everyone for their needs. She have shown her best ability to lead her co workers. She deserved her promotions.

Clean and easy to reach. Ame space to park while your unloading.

Staff is very friendly and the prices match.

Front desk agent was wonderful..

Ofir muy buen servicio y amable para explicar ☺️

Excelente, precios favorables, el lugar es muy seguro buena tecnología para ingresar al lugar.

Lady was very nice to me and was informative when I went in person. She helped me a lot and get my storage room in a timely fashion.

Such an awesome experience yesterday. Trying to cut down on costs and the young lady at the front, Lady, was such a great help. She was super helpful and patient. She was able to help us find a new unit that better fits our financial situation. If not we may have had to get rid of our current spot. Always a nice experience at this location.

The worker by the name lady help me & my wife pick out a different unit other than the one we wanted she showed us about 4 different unit and help us get a better price then online if u need assistance ask for her she's very helpful

El servicio de la señorita ofir fue fenomenal very friendly professional make me fell welcome

Ofir was great! Very friendly and helpful

Joey is the man to go to! He’s so helpful and respectful. I felt comfortable when being assisted by him. Definitely recommend.

This location has great customer service. Joey helped me a lot when I stepped in. He has exceptional service and I thank him for reaching out. Hands down best worker. Awesome Joey💪🏼

Joey was a delight. So helpful.

Siempre he tenido muy buena experienciaa en esta location.La senorita Ofir muy amable y cordial siempre.gracias por su atencion

Ofir and lady were very helpful great service great location and great attention

Buena atención por pRte de todos los muchacho. Especialmente Ofir.

Excelente servicio muchas gracias Ofir y Leidy vamos encantados con el servicio nos sentimos en casa.

I’m am so excited to post this review on the service I received by Joey! He was so thorough in explaining the details of what I was paying for in a way I could understand. I felt comfortable with leaving my possessions in the hands of Public Storage!! Thank you so much Joey!!!

Worked with Joey who was so very helpful.he was friendly and patient with me.great customer service.would def come back

The staff here has been so helpful these past few days!!! Joey is by far the nicest person besides Leydi!!

Me encanto el servicio brindado por Ofir.

Leydi, Ofir, and Joey are such sweethearts 🥰 great staff and great prices!!!!

Joey and jonathan are so nice!!!! Thanks guys!!!

Jonathan is great!

I needed to get a storage room asap and public storage was the closest to me as i had to leave the country. I found this place convenient and easy to deal with. I went I online, purchased a unit and received all the info I needed. The lady N ofir were very helpful with showing me around and giving me information. Definitely recommend this location.

Excellent Customer Service! Great Prices! Friendly Staff! I've only had the storage for a couple weeks, and I had no trouble, coming in and leaving out. Public Storage makes sure you are informed on the safety and care your unit is in.

Ecellente servicio.100% recomendado.gracias Ofir..

Ofir is a very good and very supportive. And she is very wel beheaved. Good job Ofir.

First time renting a storage unit and The front desk agents Teya and Lady made the experience very worth wild. I am pleased to say I was convinced this was the place to store my things. Teya ans Lady we’re very informative and patient with all my questions. Teya showed me around and Lady finalized my registration process. Teya and Lady are very good agents at public storage if you are looking forward to renting a unit here definitely ask for them. - Jonthan

Thanks for your help! professionalism in every sense of the word, those in the call center are brave behind the phone refusing to give a good service but you, had a vocation for customer service, and you had criteria as a human, not as a machine that always makes the same mistake. God bless you my friend.

Her Name is LADY ……and that’s what she was and is. She saved my life today with prob the Best customer service I have had in a long time. (I work customer service myself). She seen I was in a bind and stepped up to be a super woman !!! This shot is for you my Lady. ☺️

Orif was very courteous and helpful with helping me find the right size storage unit. Also, location was pretty clean.

Original rating: 3 stars : Pricey and access only available during office hours Frankly, I am quite pleasantly surprised at the level of customer service I received after my initial rating. Within days, a regional manager called me and had a conversation with me about my concerns. Whilst not able to change the availability hours for me personally, he did offer an adjustment to my rental agreement. I did not expect this quick response, level of concern or customer service from Public Service. Bravo 👏. Thank you for changing my outlook.

Ladyel cervicio fue expectacular mil gracias

I must say that the gentleman at the front desk was very polite and helpful. Forgive me but believe his name was Jeremy or Jonathan.

Jonathan is good

Grate place and Jonatan was of grate help

We experienced very good assistant from OFIL. She’s an asset of your company. Always has a smile on her face and she’s really very friendly. Godspeed

I was taken care of by a lady by the name of Mrs. Ofir who was probably the most Cordial individual i have encountered during my years. She was very helpfull and was more than willing to help me with any questions regarding my brief but very pleasant vist in this Pubic Storage. I really wish all all places had someone so nice and helpful wich allowed me to want to more than recommend this location to any person who may need a place to store their items. Also not only the employees but the location is extremely well kept and hassle free. Thank you for all of your help Ofir.

Great location, with a lot of parking. Girls in the office lady and ofir are amazing

Today I received great customer service experience from Lady and Ofir.

Un bueno servicio por la señora lady

We had a terrific experience with this facility. We stored the bulk of our household items in the climate-controlled portion of the building and just picked up our stuff this week. Everything was in excellent condition; clean, dry, and secure. The people who work at this company are very pleasant -- a particular shout-out to the cheerful front desk staff, Ofir and Lady, for their assistance. If you need good long-term storage, we highly recommend this place.

Jonathan is good person

The staff is always helpful and courteous. Jonathan was extremely helpful during my move from a smaller unit into a larger one, and helped to make the move-out move-in transition as seamless as possible. Matt, the District manager, is also very kind and all-around I would recommend this location for meeting your storage needs.

I came by this Public storage location to inquire prices and to see the different sizes of units. The Manager Leydi was so pleasant and very knowledgeable. All my questions were answered and I left very satisfied. Thank you Leydi for being so helpful and showing me the unit that works best for me.

Excelente servicio por las muchachas Ofir y lady.

Ofir and team were warm and welcoming. They made it very easy to find a space and answer any questions I had. I highly recommend this location as it is tidy, staff is amicable and moving is made easy!

Fast, easy and Phil was easy to work with and explained everything.

Ofir , la mejor empleada que he visto !!!

(Sherrille Lamb/Sid Sirius) The facility and the staff are exceptional. I've been storing my items with this site for 5 years. From the moment that I purchased my space and throughout; I found the customer service to be outstanding. I spoke to a staff member named Phil recently; and was impressed by his professionalism, and customer care. He went above and beyond to make sure that I was cared for properly. I appreciate all of the staff. And, would be sure to recommend their excellent services to others. Bravo.

I have been coming here for a couple of years now. Place is always clean and the staff is very nice. Everyone here is dope. Jonathan specifically. He is super helpful, nice, and just a good dude to be around. I hope he is an area director cause other stores should follow his guidance. The only things that sucks about this facility are operating hours and the price of your unit slowly skyrockets year to year. But, overall I’m not leaving. Thanks Jonathan!

Lady and Jonathan provided clear and explicit instructions on storage directions. Exceptional service! Thank you!

Nice people at office. Ofir. and lady..

Great service by Ofir, Lady and the crew. Good size storage and good prices

I reserved a space with Public Storage a couple weeks ago. Unfortunately, the unit was no longer available when I showed up to sign the paperwork. However, Ofin and Lady were more than accommodating and found me another space that was better than the original one I had. Very happy with the service and patience of their staff! Will use in the future!

Service was great!! Thanks to Ofir for all the help! Definitely recommend this place!

Excelente servicio y atencion por parte de la señora OFIR. Muy pendiente de nosotros. Totalmente recomendado

Wow what a Great place to rent a storage .I had a situation with my storage unit and I called the Storage and the employee name Phil help me out and put my mind at ease . I highly recommend this storage facility . Phil was a great help. thank you very much sir.

Smooth check-in. Phil is great and accommodating.

Thanks to Phil I found the perfect storage for me.

Great facility. Staff, Jonathan & For were very helpful answering my inquiries and helping with my space.

I got this storage at a better price with more space than my old storage. This location has a loading dock which is convenient. The customer service rep, Ofir, was prompt, helpful and friendly.

Amazing experience, Phil was very helpful and got me exactly what I needed, would definitely recommend!

Phil was very helpful! Thank you

Clean and modern facility with on site parking.

Great customer service from Lady and ofir

Was help by lady and ms.Ofer very good service and clean location.

Phil, Leydi and Johnathan always help me out when I come to the property. Great team at Public Storage on BQE.

Phil helped me out. The process was quick and easy.

Phill, Jonathan and Leydi were fantastic. Identified a solution for our storage needs and worked to get us the best pricing. Thank you!

The staff is always willing to help and always really to do anything they can to get you the experince that you need. Lady and Ophilia are always on top of thier game and are always nice. They are always willing to help no matter what we may need they always make us feel welcomed and never turn us away. Thank you to Lady and Ophlia for always doing an amazing job and esspically during a pandemeic they are so plesent.

Jonathan was very helpful and professional with making the rental process as smooth as can be. I highly recommend this place!!

PHIL WAS THE BEST !!! TRANSFERRED ME NO PROBLEM. EXCELLENT EMPLOYEE !!!

Very friendly customer service!! Very helpful! Highly recommended this place for all your storage needs!

I went to the public storage located by the BQE today and it is a great place. It has plenty of different sizes storage at a very accessible price. All the space is very clean and organized. I defenitely recommend this public storage location, it has cheaper prices than other locations. Cheers on for Ofir, the lady that helped my mom and I at the front desk. She was very kind, helpful, patient and knowledgeable. She helped us to find the proper space and gave us a detailed explanation of all the necessary details. THANKS SO MUCH OFIR! KEEP IT UP!

Great storage unit. Lady was very helpful!

This is my first time using a storage unit and I had a great experience. Jonathan was very helpful understanding and accommodating. Very thorough in his explanations on how storage policy work. He was very patience throughout the entire process. The storage unit and the office was clean. Thank you once again Jonathan for great customer service. Tenzing

Jonathon was very helpful and professional. Great experience!

Phil helps us move in smoothly and amazing customer service

I like this place but they close so early 5 PM I just wish they could close later I have my bike store there sometimes I want to use it a little longer but I can’t because they close down early

Lady and Ofir , who work at the office here went above and beyond to help me package some artwork. I don’t know how I would have done it myself- gettinf a massive painting wrapped and packed, if they hadn’t been so generous with their time and helped me so thouroughly. I’ve never had such good customer service before anywhere hands down. Thanks ladies!

Phill is great help with everything. Helped me and walked me through the entire process. If I could give 10 stars I would!

The two on staff today were awesome! They went above and beyond to help me find the right space and get sorted!

What a pleasant customer service! Lady and Ofir made my moving experience very smooth! Also they Excels at following up with me to ensure I was fully satisfied. Thank you ladies for answering my 101 questions and helping me with everything. Your customer service is way more then ⭐️⭐️⭐️⭐️⭐️

My wife and I needed a storage to store our belongins, we were doing our research and we decided to rent it at Public Storage, it was the best decision! The customer service is amazing, we were attended by two very friendly girls, their names are OFIR and LADY, it was our first time renting a storage and we had a lot of questions, they explained everything very well and clarified all our doubts, they showed us the space and gave us options that adapted to our needs, I highly recommend this place, it is at the Woodside location.

The visit at public storage was wonderful the staff help me with all my questions an phill he showed me the rooms told me an help me the most I give phill a 10 out of 10

Súper agradecida con la atención y servicio personalizado que me dio la Srta Ofir, gracias a ella puedo recomendar el storage a todos mis familiares y amigos, me consiguió los mejores precios, y me dio toda la informacion que necesitaba, 100 % recomendada!!!

process went great and quick. Ofir and Phil helped me out.

La atencion brindada x La srta OFIR fue muy excellent me.explico muy Claro todo el servio y el funcionamiento de la renta del storage

jonathan is great

Moved my things in yesterday, 10/4, and the gentleman (I believe it was the manager?) was so incredibly kind, patient, and professional. I greatly appreciated his compassion. The facility and my unit was clean. I'm giving this specific location 5 stars for the quality of care I received by this staff member. I'd like to give the /company/ 3.5 stars for very difficult-to-operate rolling ladders that do not have a landing at the top to rest boxes if they are heavy and difficult to maneuver, and for only having reasonably priced storage units with inconvenient placements (exceptionally high up) I would consider using this company again in the future, but will try to figure out budgeting for not having a storage unit that isn't raised 15' from the ground.

I had one and two units there for 14 years, both 5x10. Mostly very attentive service. A young lady in this last year there named, Ofir, was incredibly helpful and worthy of acknowledgement.

A wonderful, helpful and essential service. Public Storage comes in clutch with plenty of size options available at affordable prices. Incredibly nice and helpful staff. Ofir, Jonathan, and Ladey are always cheerful and help me with anything i need or questions i may have. Delightful to deal with and I am lucky to be a customer of theirs.

Came into this place after many places giving hard time. This young named Phil That was working the front desk just made the whole experience a smooth easy and pleasurable one. He was very knowledgeable and explained everything to me clearly. I Definitely recommend you go check public stores out by the bqe

Good staff and service also seems like need more staff to back it up.

Jonathan was very helpful and professional

I went to the public storage , and was Astonished by the service , GREAT PLACE AND THE EMPLOYEE JONATHAN WAS THE BEST AS A PLACE CAN BE WHEN IT COMES TO CUSTOMER SERVICE ... AND GOT A FIRST TIME DISCOUNT , RECOMEND EVERYONE !!!!!!!

Jonathan was very helpful and polite. Great experience on day one.

STAY AWAY!!! This corporation is quick to take your cash but refuses to spend money when it comes to the basic needs of their customers. The carrying carts are too large to navigate through the narrow hallways. They are badly designed, and the wheels often jam. On our last visit there were no carts in front of the building, and we were told to find one around the back. However, there was no ramp to push the heavy cart up to the storage level. When asking for help at the front desk, the clerk said we should carry it up the stairs ourselves. After a lot of complaining, we were finally helped. The light sensors are often faulty and only turn on when you’ve walked to the middle of the dark hallway. They then turn off quickly, making it difficult to see. When we spoke to the front desk, we were told that the sensors were working, and we were supposed to walk in the dark before the lights turned on. When we first moved our belongings to this storage space, our unit had no light. We were told that a light fixture would be set up. This never happened. The only way we were able to see what was in our unit was to take our things into the hallway. Then after a few minutes, we had to run several feet, waving our arms in the air to turn the lights back on. I called Matthew Algiere, District Manager of Long Island City to complain. He said we should bring our own lights and there’s nothing he could do. I then called the Senior District Manager, Caitlin Womble who questioned my integrity and stated that no one would’ve told us that a light fixture would be placed in our unit and there was nothing she could do. There were no restrooms open to the public due to Covid 19. We had to drive to the nearest gas station to use the bathroom. I asked why the restrooms could not be sanitized so customers could have access. I was told that this was company policy. After several challenging visits to our unit, I asked Caitlyn Womble to consider giving us a lower rate for unacceptable treatment. Her response was a flat NO. I am sad we moved from our old storage facility. But we will be moving our stuff very shortly from Public Storage who don’t give a dam. My only concern is that they will damage our things before we move. I do hope this will not happen.

Phil explained everything very well, and was very patient and helpful. Jonathan was helpful as well. Phil directed me perfectly, I highly recommend.

La atención de Ofir fue excelente les recomiendo mucho el sitio felicitaciones por su buena atención

Very good I’m so happy the Lady Ofir is so nice excelente servicio

Phill and Jonathan were great! Very helpful and informative !

Johnathan & philp helped me get in and out quickly and efficiently.. happy I went with public storage instead of the other guys!!

Leydi was so nice, informative and very helpful with my storage needs! Great service!

Lady, and Phil both very very helpful, they helped me in the last 5 minutes before they closed , and best experience ever thank you both of you guys !

Excelente atención y muy fácil de rentar muy recomendable

Lady was very polite has excellent Customer service.

First time renting a unit with public storoge. Jonathan assisted us on the renting process. I can say that we had a good customer service, and happy to rent a unit here.

I have been to few storage locations, but this location was not totally build for customers convenience. I felt like the metal stairs was very short. which made me feel unsafe every time I had to use it. It was not easy to find a folding hand truck and wish the hours was extended 1 or 2 hours. But i liked the rates and the lady in front desk was helpful.

Very helpful and friendly staff. Jonathon and leidy were right on target, calling me back to tell me when the space was available. Professional, responsible and pleasant.

Ofir was an amazing consultant ! She gave us options, great service and a detailed explanation of all the facility and it’s perks! She was amazing !

Excellent service. ofir was very helpful and she detailed everything. Made the space comfortable for us to understand and was very honest.

Ofir y lady me ayudaron cucho en la adquisición de mi unidad exelente servicio

Amazing customer service. Lady - very professional girl at the front desk.

Very kind and helpful staff on an otherwise stressful day (moving).

We actually were supposed to rent at Uhaul storage down the street as we just moved into the area and the customer service was horrible and gave us no attention. We were leaving and actually went the wrong way and saw Public Storage so we decided to give them a try. Lady helped us book an online reservation and was very helpful. Since then we can always count on her to help us with information or letting us know when our bill is due every month as sometimes things slip our mind. Thank You Lady for all that you do.

OFIR GREAT JOB..! THANKS FOR HELP ME ❤ KATE LYNN 😁

Excelente servicio, encontramos el espacio ideal Gracias a la asesoría de Ofir, fue muy amable su atención y nos colaboró de manera eficiente y eficaz con todo el proceso.

Climate control. Decent price for area. Entrance only from a one-way roadway that is frequently backed-up with traffic. Absolutely ridiculous methodology of retrieving carts from front office ramp and cycling through the elevator from rear entrance to your storage level. I was additionally provided on-site proof from another customer that this location advertised inaccurate measurements of their unit. Friendly service at the front desk.

ystay away and save yourself a headache same day i pay my unit they auction it for $125 ,00 after I pay $330.00i have a five feet unit , I call them and tell them I"m paying my bill in the automatic checkout line, they toll me on the phone i have until that day to pay them dint give me a time, next thing i got a email where them was charging me again $ 325.00 dollar because alien and all the fee them bill you for, please safe your self a problem this is a scam and a bunch of thief if i can give them ( 0 ) i do so never recommended sta away....

Robert and Jonathan were awesome!!

Friendly staff. Explained well. Thanks Jonathan for your help.

Ofir in the office is awesome helper. I really appreciate her help.

Muito bom o serviço , Excekete servico

Great service and options. Very clean and organized. Ask for Ofir she was great!

Best

Just taking a minute, to share my experience with this location, how a good customer service, lots of experience in the field, dedication and more..... "really made my day easy as a new customer", helping step by step and care about my needs, "OFIR" (P.S. representative) BIG THANK YOU, for doing an excellent job. 200% in not the only super happy customer with you service.

Jonathan was very helpful and informative. 👍🏼

Great service! Johnathan took care of me very well!

Phill was awesome.. he helped us to his best ability. Thank u so much . And every body should look fo phill next time.

Lady and odo I like the service

Phil was awesome

Great service! Amazing tour! Thank you For!

Muy buen servicio gracias por su amable atención ofir

Cool fast great service

Ofir me dio muy buen servicio

My experience at this location was excellent... Ofir assisted me with getting my new storage unit... she was very helpful & the process was quick . I recommended booking online before visiting to expedite the process.

Excelente atención de parte Ofir y Jonathan. Profesionales en el servicio al cliente.

This location is just plain awesome. They take all the guess work out in helping you make the right choice in storage size. They don't try to up-sell you and just give you what you need. It is so refreshing to have people that are just honest and helpful. The ladies at the counter are just the best. The knowledge, experience and customer support they give is second to none. I rarely write reviews, but I needed to write this one. It is just so refreshing to come across people that know what they are doing, and love what they are doing. This is the place to store and protect your things. They are the BEST! Thank you ladies.

Muy buena atención Ofir y leidy

Christina showed amazing customer service!!

lovely ladies Christina and two partners were angels I love the place and gals there treated me like family

Excelente mucha ayuda buena calidad personal con ofir y Lady excelente trabajadoras y me ayudaron mucho recomendado 100%

Great first experience!! Lady (the property manager) was so very sweet and very thorough and professional. Space was just what I needed!! Would definitely recommend to anyone that needs a storage unit!! Very safe and secure!!!

Ofir five star service.

Phil was awesome. The whole rental process quick and painless. Hurts the pocket only lol I highly suggest.

OFIR, LADY, and CHRISTINA !!! All are amazing. Thanks for your help ladies 😊

Ofir was extremely helpful and informative. Great location, very clean.

Fantástico y fácil 👍

Lady is a very professional and a very helpful person. She is very polite to customers. I like this storage and what’s convenient is that the uhaul trucks are available close by

Phil, Chrstina & Lilly we very courteous and helpful.

Lilly was phenomenal. This is my first time utilizing a storage unit and she assisted with easing my anxiety. She was knowledgeable, kind, and patient. I definitely would recommend public storage to anyone who asks.

I had a wonderful experience and easy transaction with Ofir. Great tour of the expansive facility. Thank you ~~

Lily was amazing. Very friendly and knowledgeable.

Lilly was nice and helpful! Great property!

Great customer service 👍 very helpful in finding the right storage and needs:) definitely recommend for anyone. Especially thanks to ofir and staff👏🏼

Great location and customer service was very professional and efficient. Ofir was amazing and had us signed up in minutes and was very informative. Highly recommend this location

Great storage space clean secure with excellent support staff.

Such a nice Stuff specially OFIR, very helpful and so happy with the service.

Ofir was great, warm, friendly and very helpful.

El servicio de la senorita Leydi fue excelente,

Thanks public storage to nice people in there Ofer , Lilly , leydi they are so friendly.

Everyone was so helpful! Lily was great and informative throughout the process.

Lilly is very helpful, knowledgable and pleasant, she knows her job very well.

Lilly has been a great help and professional setting me up with my storage.

Friendly and informative staff. They answered all of my questions and gave a detailed tour of the location. Def a place i would recommend. Thank you Ofir!!

Great place and the best staff ever. I totally recommend. Ask for Lily and Ofir they are great.

We just open an account in Public Storage @ BQE location and the staff are so accommodating especially Lilly. She is so friendly and kind, making us understand how everything goes in this facility. We love this Public Storage and special to you Lilly

Lady Provide me with that excellent customer service very professional kind and fast I would recommend you guys to everybody I know

After going through all the Public Storage stores in the neighborhood, this was the cleanest, most convenient and... Most expensive... The staff (Sam) was very good, excellent! The place is clean, bright, and the size of the bin was a true 10X10, unlike others that were approximately.

Ofir brindó un servicio de 5 estrellas, si bienes a este storage pregunta por ofir she is great

Lilly was a great help.. very nice n helped me through my first time renting. I’m happy to have found a great customer service.

I came here on Labor Day weekend to find storage and found they had amazing deals. Was helped by Lilly, a manager there, who was very nice and very helpful when it came to picking out the unit I wanted. Have been using the facility now for about a month and have to say I've had no problems. Everything has been great.

Lily was awesome!

Both Lilly and Lady were absolutely amazing! As a first time storage user (and perfectionist to a fault), I had many, many questions and concerns. To my pleasant surprise, both Lilly and Lady did so much more than simply addressing every single one of them: they actually put me at ease. I can't imagine a more customer friendly and pleasant experience!

Lilly was very helpful, professional and knowledgeable. She took her time and answered all our questions. Thank you Lilly

Lady provided the best customer service! Everything went so smoothly, Friendly service with a great smile! The place is so clean!

Friendly staff, good service, reasonable pricing, and a large facility for storage needs.

Great location with a lot of parking and loading docks. Received great customer service by the girls in the office, lady, Jenny and Ofir.

The staff is great. Not just polite, follow-up on details.

Great customer service and Lilly was super helpful and patient :D

Great location to put your things in, been here for a long time and have had a great experiences with lady the manager in office. All the girls there are amazing

Lady y Ofir muy buena atención te recomendamos

Lady y ofir el servicio me pareció excelente

La atención estuvo muy bien con la señorita Ofir.

Great services from Lilly! She was friendly and helpful during the process! Thank you so much!

I am very happy with the service I recommend this place 100% and lilly is a very kind person thank you very much lilly

Lily has been really helpful and very polite. Great smile and her positive energy is amazing... You definitely have a jewel in your business!!!!!

I have used self storage a few times in the past. This time I did some research and landed on Public Storage. I went over to check it out and Jenny, cheerful and upbeat, showed me a couple of options. The property was clean and had an nice feel to it. That afternoon I made an on-line reservation, which Jenny followed up with a phone call and I went in today, Saturday, and finalized the rental. Very satisfied.

Great service provided by Ofir .. if you need storage , don't hesitate go to this location.

Great customer service provided by the girls in the office.