Public Storage Self-Storage Units at 2401 Brooklyn Queens Expy, Woodside, NY
2401 Brooklyn Queens Expy Woodside, NY 11377
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $48Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 82/moSmall 5'x5'
$ 82/mo $109Best Price Label2 unit left!
5'x10'Online only price$ 88/moSmall 5'x10'
$ 88/mo $176Best Price Label
5'x10'Online only price$ 89/moSmall 5'x10'
$ 89/mo $178Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 105/moSmall 5'x5'
$ 105/mo $140Best Price LabelHurry!
- Inside unit
- 1st Floor
7'x10'Online only price$ 108/moMedium 7'x10'
$ 108/mo $216Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 121/moSmall 5'x5'
$ 121/mo $162Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 124/moSmall 5'x10'
$ 124/mo $248Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 129/moMedium 7.5'x10'
$ 129/mo $258Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 234/moMedium 10'x10'
$ 234/mo $311Best Price Label
10'x10'Online only price$ 259/moMedium 10'x10'
$ 259/mo $345Best Price Label
- Inside unit
- 1st Floor
10'x30'Online only price$ 722/moLarge 10'x30'
$ 722/mo $963Best Price Label
- Inside unit
- 1st Floor
10'x30'Online only price$ 765/moLarge 10'x30'
$ 765/mo $1020Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
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Self-Storage Near Woodside
Resources from the Help Center
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Woodside Storage Units in on I-278 Near Grand Central Pkwy
Drivers headed down the Brooklyn Queens Expressway through the Woodside neighborhood of Queens can spot this Public Storage east of the interstate and near the Grand Central Parkway.
Situated in a commercial corridor near a neighborhood of homes that's just a short drive to Windmuller Park and the area's growing food scene on Roosevelt Avenue, this storage facility has more than 1,000 units.
With more and more residents flocking to Woodside in search of relatively affordable real estate in Queens, nearby storage can help with any space crunch. Let the manager who lives at the location help find the perfect-size storage unit, whether that's a 5x5 foot space for boxes and sports equipment or a 10x30 foot unit for an entire home.
Located less than two miles from LaGuardia Airport, this Public Storage facility is also ideally suited for the frequent traveler or recent transplant looking for indoor, climate controlled storage options in Queens.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 594)
Excelente Atencion, el servicio de la señora Ofir fue excelente me explico todo el proceso de forma muy fácil aclaro todas mis dudas, definitivamente lo recomiendo.
Very clean and professional operations. I worked with Jonathan and Kenneth and they were super accommodating
Kenneth and Jonathan were such a great help, it is beautiful to have employees that really care for the clients! Especially through those moments in life that could be very challenging. Thank you!
Mrs. Ofir went the extra mile in customer service! I would definitely recommend my friends Public Storage!
Excelente servicio de parte de ofir. Me guió con todo lo referente al almacenamiento
Jonathan did great love it
Muy buen servicio de parte de Ofir. Rente por varios años y of ir fue muy servicial siempre. Lo recomiendo
Excelente atención de la srita OFIR en este punto, muy colabora y bna información. 2A muchas gracias.
Just moved my belongings out of public storage BQE and my experience has been nothing but great here! Ofir provided amazing customer service, and made my move out seamless with ease. Thank you!!
Hoy me brindo un excelente servicio Ofir
Que servicio tan exselente el que presta la señora Ofir.
Feels like being HOME .TNX P.S. JONATHAN AND OFIR ARE GREAT
Ofir and Jonathan were great. Helping me to get a new unit.
Jonathan and ofir are great will recommend
Jonathan is great will recommend future customers
Ofir nos dieron un excelente servicio
The best ever service we never ever had . Ofir is a Great person . I recommend her to everyone
La señorita ofir me ayudo de principio a fin con el proceso de rentar el storage me gustaría q siguieran más empleados como ella bilingües que cumplan nuestras necesidades y nos ayuden de principio a fin. Felicito public storag por tener un empleado como ofir
Ofir the best thing
Jonathan is the best! Very detailed and helpful
El servicio excelente De parte de ofir Muy complacido con la atención muchas Gracias
Muy agradecido con ofir. Ella me ayudo con el proceso de renta online. Muchas gracias
Mrs. Ofir is kind, courteous, and always seeking to make sure the customer is happy and accommodated. I’m glad I chose this place for my storage needs. The storage facility is overall pretty good.
Exelente servicio doña Ofri y Jonathan fueron muy amables, me ayudaron mucho con la información que yo necesitaba 👍🏻
Loved the fenced parking area for restricted access and secure unloading.
Good place for my staff
Muy agradecida por la atención de ofir y un feliz año.
El servicio de servicio en cuanto a los cobros es pésimo. Lo único bueno es la señora Ofir. Siempre me atendió excelente . Los felicito por tener alguien como ella en la localidad.
Ofir was amazing getting us set up with our unit, and explained everything in detail to avoid any surprises. Would recommend 10/10
Ofir was helping me with the process of rental online. The was very patiente and helpfull.
Ofir. Very gently my first experience in public storage was exciting 👍👌
Jonathan is excellent, great customer service. Very helpful and answers all your questions.
Muy buen servicio deporte de ofir.. siempre cordial y muy amable
Muy hamable la senorita ofir muy colaboradoral
Muy buen servicio OFir
I love the public storage services
It was great experience the manager her was ofir she was wonderful and the best
Great storage service and clean areas, which was make us give 5stars for this business! Prices here are very reasonable for the time, and also one of the friendliest staff works here.
Jonathan is a nice guy very helpful.
Great storage service which was nearby from my place. Honestly one of the friendliest staff, Ofir and Jonathan accommodated all my personal requests and queries regarding information about storage, different types, plans etc. They went above and beyond to accommodate us. All in all certainly one of the most pleasant experiences I’ve had with storage units.
Jonathan is great great customer service
Una experiencia única maravillosa muy agradable la atención de parte de la señora Ofir.
Excellent service. I'm very happy with the attention gave for ofir.
Estoy muy contenta he tenido una buena atención con ofir
El servicio ofir fue excelente y eficiente. Recomendada
Ofil and Jonathan were amazing easy to talk to and very accommodating.
Ofir was very patient with us!
We used the storage for over a year. Super clean, safe and well organized.Our experience was seamless from the time we checked till we checked out. The staff was on point and very helpful on our periodic visits. Ofir the associate was extremely helpful, kind and reliable staff member. I totally recommend this storage unit.
Great service! Welll organized, clean and tidy. Thanks so much for Ofir helping me and arrange the suitable storage room for the statue. I’m very satisfied, so appreciated!
Excellent customer service from Ofir.
Perfect service. Ofir was very informative and nice. Very pleased to do business in this location.
El servicio es bueno la persona es amable de nombre ofir me alludo contesto todas mis preguntas lo recomiendo
Excellent customer service. They were very helpful, gave me a lot of assistance, and went beyond my expectations. The only complaint I have is I wish the access hours were a longer. Other than that, an awesome place to store stuff.
Couldn’t be happier with today’s service and tour of the facility. Ofir was very knowledgeable and courteous with my son and I. We highly recommended anyone looking to rent a storage unit here and ask for Ofir. Excellent service all around!
Was really nice service with (Ofir)
Great service by Ofir very helpful.
I love the attention always in this location ofir and joey always provide great costumer service
Ofir es una excelente persona muy bueno el servicio. Recomendada
Nice service provided by Joey and ofir. They help me with my moving.
Joe & Opheliar are amazing, great customer service skills!
BEST CUSTOMER SERVICE!! @Ofir and Joey!!! These guys need a promotion
I had reiceved great customer service and was very easy to talk to. Must hire more people like her! Ofir
Buen servicio con la señorita.Ofir excelente servicio :]
Jonathan is good
La señorita Ofir es muy cordial y da un xcelente trato a los clientes. Es muy profesional en su trabajo
Excelente servicio / atención / muy amable la manager ofir , súper recomendado! Excelentes precios .
Johnathan was a great help as I set up my first storage unit today. He made sure I was completely satisfied with everything before signing any paperwork and made sure a left very pleased. Thank you Johnathan
Great customer service from Leydi & Dee, very friendly and professional answered all our questions. Thank you ladies! Update review May 2022: I continue to be very satisfied with the level of customer service at this location. I needed to transfer to another unit due to financial constraints, and Ofir at the office was immensely helpful giving me options that would best meet my current situation. Thank you so much Ofir!
Muy buen servicio por parte de la señora Ofir. Locacion recomendada!
Los mejores el servicio de ofir de verdad la mejor
Great service from start to Finish with Ofir and Joey!! They made this process beyond easy!!
Great service ofir and Joey always attentive and helpful
Really unethical. Our rental price went up the 4th month of being there already! I had specifically asked about this because the contract specifies their right to change prices every month, but they told me not to worry because my initial rate would be locked in for 6 month. This obviously was untrue. Also, note that regardless of what day of the month you move in, you always pay rent through the last day of the month, regardless of when you move out. We had asked about this as well, and were equally misinformed on this point. Other than that, the staff was generally pleasant, but their policies are not very friendly. You can only load and unload through the docks, so if you don't have a car and are just dropping something off or picking something up, it's very awkward (you're not allowed to go through the office). Their hours are very limited - essentially working hours. So don't count on going early morning or after work. Moved my stuff to CubeSmart because of the broken trust on pricing, and so far, I'm much happier there.
El servicio dado por ofir. Fue excelente
It best place to rent a spot, OFIR was a great helper, she is incredible
Ofir excelente agente muy recomendada..
Ofir and Joey have been great and very nice to deal with
Muy buena atención de parte de los empleados, me ayudaron muchísimo con mis dudas y lograron resolver mi problemas. Gracias por su tiempo en especial a la Sra Ofir muy agradecía excelente atención. Recomendado!!
I came here recently for a storage unit and Joey was so great to me! Great customer service 10/10 would recommend
Ofir, gracias por tu colaboración muy buena persona y excelente trabajo!
Exelente atencion al cliente.muy concreta y amable se siente uno en familia.gracias ofie por tu atencion y apoyo.
Extremely clean location, Excellent staff (Joey & Ofir). Place feels like a second home! Thanks all!
Great services all the time .
Ofir and Joey were very helpful with my storage needs helped me to find a right space
La atención que me dio la señorita Ofir fue excelente me siento muy contenta con su atención y la felicito tiene un buen carisma
Hi I'm George the services it was excellent . The public storage representative ofir , she worked fast and accurate . I got a reasonable price for the unit .My expectations it was fulfilled. Thank you
Muy exelente servicio y antencion Recomendado,para todos Orfi, muchas Gracias por sus servicio
Ofir gave us an amazing attention. Thank you again !
Ofir was amazing!!! Very friendly and helped me so much. 10/10
Ofir was very helpful with the process rental online
Ofir es una excelente trabajadora y muy atenta a explicarle a uno bien las cosas son personas muy necesarias en una compañía
Feel my things secure there since I homeless.dont want feel like I lost everything.they friendly n helpful.the Lady there was alone though n not only concierne me but other costomers showed up n feel same.too much happens ny n she needs safely not alone n overworked n she was cold in her Office no heat.employee deserves good treatment too.she tryed her best with everyone.so props for her n its not her usual post to be at.
I’ld like to personally thank Ofir for the kind of service she provided me. She is hard working and helpful at all times . She tried to accommodate everyone for their needs. She have shown her best ability to lead her co workers. She deserved her promotions.
Clean and easy to reach. Ame space to park while your unloading.
Staff is very friendly and the prices match.
Front desk agent was wonderful..
Ofir muy buen servicio y amable para explicar ☺️
Excelente, precios favorables, el lugar es muy seguro buena tecnología para ingresar al lugar.
Lady was very nice to me and was informative when I went in person. She helped me a lot and get my storage room in a timely fashion.
Such an awesome experience yesterday. Trying to cut down on costs and the young lady at the front, Lady, was such a great help. She was super helpful and patient. She was able to help us find a new unit that better fits our financial situation. If not we may have had to get rid of our current spot. Always a nice experience at this location.
The worker by the name lady help me & my wife pick out a different unit other than the one we wanted she showed us about 4 different unit and help us get a better price then online if u need assistance ask for her she's very helpful
El servicio de la señorita ofir fue fenomenal very friendly professional make me fell welcome
Ofir was great! Very friendly and helpful
Joey is the man to go to! He’s so helpful and respectful. I felt comfortable when being assisted by him. Definitely recommend.
This location has great customer service. Joey helped me a lot when I stepped in. He has exceptional service and I thank him for reaching out. Hands down best worker. Awesome Joey💪🏼
Joey was a delight. So helpful.
Siempre he tenido muy buena experienciaa en esta location.La senorita Ofir muy amable y cordial siempre.gracias por su atencion
Ofir and lady were very helpful great service great location and great attention
Buena atención por pRte de todos los muchacho. Especialmente Ofir.
Excelente servicio muchas gracias Ofir y Leidy vamos encantados con el servicio nos sentimos en casa.
I’m am so excited to post this review on the service I received by Joey! He was so thorough in explaining the details of what I was paying for in a way I could understand. I felt comfortable with leaving my possessions in the hands of Public Storage!! Thank you so much Joey!!!
Worked with Joey who was so very helpful.he was friendly and patient with me.great customer service.would def come back
The staff here has been so helpful these past few days!!! Joey is by far the nicest person besides Leydi!!
Me encanto el servicio brindado por Ofir.
Leydi, Ofir, and Joey are such sweethearts 🥰 great staff and great prices!!!!
Joey and jonathan are so nice!!!! Thanks guys!!!
Jonathan is great!
I needed to get a storage room asap and public storage was the closest to me as i had to leave the country. I found this place convenient and easy to deal with. I went I online, purchased a unit and received all the info I needed. The lady N ofir were very helpful with showing me around and giving me information. Definitely recommend this location.
Excellent Customer Service! Great Prices! Friendly Staff! I've only had the storage for a couple weeks, and I had no trouble, coming in and leaving out. Public Storage makes sure you are informed on the safety and care your unit is in.
Ecellente servicio.100% recomendado.gracias Ofir..
Ofir is a very good and very supportive. And she is very wel beheaved. Good job Ofir.
First time renting a storage unit and The front desk agents Teya and Lady made the experience very worth wild. I am pleased to say I was convinced this was the place to store my things. Teya ans Lady we’re very informative and patient with all my questions. Teya showed me around and Lady finalized my registration process. Teya and Lady are very good agents at public storage if you are looking forward to renting a unit here definitely ask for them. - Jonthan
Thanks for your help! professionalism in every sense of the word, those in the call center are brave behind the phone refusing to give a good service but you, had a vocation for customer service, and you had criteria as a human, not as a machine that always makes the same mistake. God bless you my friend.
Her Name is LADY ……and that’s what she was and is. She saved my life today with prob the Best customer service I have had in a long time. (I work customer service myself). She seen I was in a bind and stepped up to be a super woman !!! This shot is for you my Lady. ☺️
Orif was very courteous and helpful with helping me find the right size storage unit. Also, location was pretty clean.
Original rating: 3 stars : Pricey and access only available during office hours Frankly, I am quite pleasantly surprised at the level of customer service I received after my initial rating. Within days, a regional manager called me and had a conversation with me about my concerns. Whilst not able to change the availability hours for me personally, he did offer an adjustment to my rental agreement. I did not expect this quick response, level of concern or customer service from Public Service. Bravo 👏. Thank you for changing my outlook.
Ladyel cervicio fue expectacular mil gracias
I must say that the gentleman at the front desk was very polite and helpful. Forgive me but believe his name was Jeremy or Jonathan.
Jonathan is good
Grate place and Jonatan was of grate help
We experienced very good assistant from OFIL. She’s an asset of your company. Always has a smile on her face and she’s really very friendly. Godspeed
I was taken care of by a lady by the name of Mrs. Ofir who was probably the most Cordial individual i have encountered during my years. She was very helpfull and was more than willing to help me with any questions regarding my brief but very pleasant vist in this Pubic Storage. I really wish all all places had someone so nice and helpful wich allowed me to want to more than recommend this location to any person who may need a place to store their items. Also not only the employees but the location is extremely well kept and hassle free. Thank you for all of your help Ofir.
Great location, with a lot of parking. Girls in the office lady and ofir are amazing
Today I received great customer service experience from Lady and Ofir.
Un bueno servicio por la señora lady
We had a terrific experience with this facility. We stored the bulk of our household items in the climate-controlled portion of the building and just picked up our stuff this week. Everything was in excellent condition; clean, dry, and secure. The people who work at this company are very pleasant -- a particular shout-out to the cheerful front desk staff, Ofir and Lady, for their assistance. If you need good long-term storage, we highly recommend this place.
Jonathan is good person
The staff is always helpful and courteous. Jonathan was extremely helpful during my move from a smaller unit into a larger one, and helped to make the move-out move-in transition as seamless as possible. Matt, the District manager, is also very kind and all-around I would recommend this location for meeting your storage needs.
I came by this Public storage location to inquire prices and to see the different sizes of units. The Manager Leydi was so pleasant and very knowledgeable. All my questions were answered and I left very satisfied. Thank you Leydi for being so helpful and showing me the unit that works best for me.
Excelente servicio por las muchachas Ofir y lady.
Ofir and team were warm and welcoming. They made it very easy to find a space and answer any questions I had. I highly recommend this location as it is tidy, staff is amicable and moving is made easy!
Fast, easy and Phil was easy to work with and explained everything.
Ofir , la mejor empleada que he visto !!!
(Sherrille Lamb/Sid Sirius) The facility and the staff are exceptional. I've been storing my items with this site for 5 years. From the moment that I purchased my space and throughout; I found the customer service to be outstanding. I spoke to a staff member named Phil recently; and was impressed by his professionalism, and customer care. He went above and beyond to make sure that I was cared for properly. I appreciate all of the staff. And, would be sure to recommend their excellent services to others. Bravo.
I have been coming here for a couple of years now. Place is always clean and the staff is very nice. Everyone here is dope. Jonathan specifically. He is super helpful, nice, and just a good dude to be around. I hope he is an area director cause other stores should follow his guidance. The only things that sucks about this facility are operating hours and the price of your unit slowly skyrockets year to year. But, overall I’m not leaving. Thanks Jonathan!
Lady and Jonathan provided clear and explicit instructions on storage directions. Exceptional service! Thank you!
Nice people at office. Ofir. and lady..
Great service by Ofir, Lady and the crew. Good size storage and good prices
I reserved a space with Public Storage a couple weeks ago. Unfortunately, the unit was no longer available when I showed up to sign the paperwork. However, Ofin and Lady were more than accommodating and found me another space that was better than the original one I had. Very happy with the service and patience of their staff! Will use in the future!
Service was great!! Thanks to Ofir for all the help! Definitely recommend this place!
Excelente servicio y atencion por parte de la señora OFIR. Muy pendiente de nosotros. Totalmente recomendado
Wow what a Great place to rent a storage .I had a situation with my storage unit and I called the Storage and the employee name Phil help me out and put my mind at ease . I highly recommend this storage facility . Phil was a great help. thank you very much sir.
Smooth check-in. Phil is great and accommodating.
Thanks to Phil I found the perfect storage for me.
Great facility. Staff, Jonathan & For were very helpful answering my inquiries and helping with my space.
I got this storage at a better price with more space than my old storage. This location has a loading dock which is convenient. The customer service rep, Ofir, was prompt, helpful and friendly.
Amazing experience, Phil was very helpful and got me exactly what I needed, would definitely recommend!
Phil was very helpful! Thank you
Clean and modern facility with on site parking.
Great customer service from Lady and ofir
Was help by lady and ms.Ofer very good service and clean location.
Phil, Leydi and Johnathan always help me out when I come to the property. Great team at Public Storage on BQE.
Phil helped me out. The process was quick and easy.
Phill, Jonathan and Leydi were fantastic. Identified a solution for our storage needs and worked to get us the best pricing. Thank you!
The staff is always willing to help and always really to do anything they can to get you the experince that you need. Lady and Ophilia are always on top of thier game and are always nice. They are always willing to help no matter what we may need they always make us feel welcomed and never turn us away. Thank you to Lady and Ophlia for always doing an amazing job and esspically during a pandemeic they are so plesent.
Jonathan was very helpful and professional with making the rental process as smooth as can be. I highly recommend this place!!
PHIL WAS THE BEST !!! TRANSFERRED ME NO PROBLEM. EXCELLENT EMPLOYEE !!!
Very friendly customer service!! Very helpful! Highly recommended this place for all your storage needs!
I went to the public storage located by the BQE today and it is a great place. It has plenty of different sizes storage at a very accessible price. All the space is very clean and organized. I defenitely recommend this public storage location, it has cheaper prices than other locations. Cheers on for Ofir, the lady that helped my mom and I at the front desk. She was very kind, helpful, patient and knowledgeable. She helped us to find the proper space and gave us a detailed explanation of all the necessary details. THANKS SO MUCH OFIR! KEEP IT UP!
Great storage unit. Lady was very helpful!
This is my first time using a storage unit and I had a great experience. Jonathan was very helpful understanding and accommodating. Very thorough in his explanations on how storage policy work. He was very patience throughout the entire process. The storage unit and the office was clean. Thank you once again Jonathan for great customer service. Tenzing
Jonathon was very helpful and professional. Great experience!
Phil helps us move in smoothly and amazing customer service
I like this place but they close so early 5 PM I just wish they could close later I have my bike store there sometimes I want to use it a little longer but I can’t because they close down early
Lady and Ofir , who work at the office here went above and beyond to help me package some artwork. I don’t know how I would have done it myself- gettinf a massive painting wrapped and packed, if they hadn’t been so generous with their time and helped me so thouroughly. I’ve never had such good customer service before anywhere hands down. Thanks ladies!
Phill is great help with everything. Helped me and walked me through the entire process. If I could give 10 stars I would!
The two on staff today were awesome! They went above and beyond to help me find the right space and get sorted!
What a pleasant customer service! Lady and Ofir made my moving experience very smooth! Also they Excels at following up with me to ensure I was fully satisfied. Thank you ladies for answering my 101 questions and helping me with everything. Your customer service is way more then ⭐️⭐️⭐️⭐️⭐️
My wife and I needed a storage to store our belongins, we were doing our research and we decided to rent it at Public Storage, it was the best decision! The customer service is amazing, we were attended by two very friendly girls, their names are OFIR and LADY, it was our first time renting a storage and we had a lot of questions, they explained everything very well and clarified all our doubts, they showed us the space and gave us options that adapted to our needs, I highly recommend this place, it is at the Woodside location.
The visit at public storage was wonderful the staff help me with all my questions an phill he showed me the rooms told me an help me the most I give phill a 10 out of 10
Súper agradecida con la atención y servicio personalizado que me dio la Srta Ofir, gracias a ella puedo recomendar el storage a todos mis familiares y amigos, me consiguió los mejores precios, y me dio toda la informacion que necesitaba, 100 % recomendada!!!
process went great and quick. Ofir and Phil helped me out.
La atencion brindada x La srta OFIR fue muy excellent me.explico muy Claro todo el servio y el funcionamiento de la renta del storage
jonathan is great
Moved my things in yesterday, 10/4, and the gentleman (I believe it was the manager?) was so incredibly kind, patient, and professional. I greatly appreciated his compassion. The facility and my unit was clean. I'm giving this specific location 5 stars for the quality of care I received by this staff member. I'd like to give the /company/ 3.5 stars for very difficult-to-operate rolling ladders that do not have a landing at the top to rest boxes if they are heavy and difficult to maneuver, and for only having reasonably priced storage units with inconvenient placements (exceptionally high up) I would consider using this company again in the future, but will try to figure out budgeting for not having a storage unit that isn't raised 15' from the ground.
I had one and two units there for 14 years, both 5x10. Mostly very attentive service. A young lady in this last year there named, Ofir, was incredibly helpful and worthy of acknowledgement.
A wonderful, helpful and essential service. Public Storage comes in clutch with plenty of size options available at affordable prices. Incredibly nice and helpful staff. Ofir, Jonathan, and Ladey are always cheerful and help me with anything i need or questions i may have. Delightful to deal with and I am lucky to be a customer of theirs.
Came into this place after many places giving hard time. This young named Phil That was working the front desk just made the whole experience a smooth easy and pleasurable one. He was very knowledgeable and explained everything to me clearly. I Definitely recommend you go check public stores out by the bqe
Good staff and service also seems like need more staff to back it up.
Jonathan was very helpful and professional
I went to the public storage , and was Astonished by the service , GREAT PLACE AND THE EMPLOYEE JONATHAN WAS THE BEST AS A PLACE CAN BE WHEN IT COMES TO CUSTOMER SERVICE ... AND GOT A FIRST TIME DISCOUNT , RECOMEND EVERYONE !!!!!!!
Jonathan was very helpful and polite. Great experience on day one.
STAY AWAY!!! This corporation is quick to take your cash but refuses to spend money when it comes to the basic needs of their customers. The carrying carts are too large to navigate through the narrow hallways. They are badly designed, and the wheels often jam. On our last visit there were no carts in front of the building, and we were told to find one around the back. However, there was no ramp to push the heavy cart up to the storage level. When asking for help at the front desk, the clerk said we should carry it up the stairs ourselves. After a lot of complaining, we were finally helped. The light sensors are often faulty and only turn on when you’ve walked to the middle of the dark hallway. They then turn off quickly, making it difficult to see. When we spoke to the front desk, we were told that the sensors were working, and we were supposed to walk in the dark before the lights turned on. When we first moved our belongings to this storage space, our unit had no light. We were told that a light fixture would be set up. This never happened. The only way we were able to see what was in our unit was to take our things into the hallway. Then after a few minutes, we had to run several feet, waving our arms in the air to turn the lights back on. I called Matthew Algiere, District Manager of Long Island City to complain. He said we should bring our own lights and there’s nothing he could do. I then called the Senior District Manager, Caitlin Womble who questioned my integrity and stated that no one would’ve told us that a light fixture would be placed in our unit and there was nothing she could do. There were no restrooms open to the public due to Covid 19. We had to drive to the nearest gas station to use the bathroom. I asked why the restrooms could not be sanitized so customers could have access. I was told that this was company policy. After several challenging visits to our unit, I asked Caitlyn Womble to consider giving us a lower rate for unacceptable treatment. Her response was a flat NO. I am sad we moved from our old storage facility. But we will be moving our stuff very shortly from Public Storage who don’t give a dam. My only concern is that they will damage our things before we move. I do hope this will not happen.
Phil explained everything very well, and was very patient and helpful. Jonathan was helpful as well. Phil directed me perfectly, I highly recommend.
La atención de Ofir fue excelente les recomiendo mucho el sitio felicitaciones por su buena atención
Very good I’m so happy the Lady Ofir is so nice excelente servicio
Phill and Jonathan were great! Very helpful and informative !
Johnathan & philp helped me get in and out quickly and efficiently.. happy I went with public storage instead of the other guys!!
Leydi was so nice, informative and very helpful with my storage needs! Great service!
Lady, and Phil both very very helpful, they helped me in the last 5 minutes before they closed , and best experience ever thank you both of you guys !
Excelente atención y muy fácil de rentar muy recomendable
Lady was very polite has excellent Customer service.
First time renting a unit with public storoge. Jonathan assisted us on the renting process. I can say that we had a good customer service, and happy to rent a unit here.
I have been to few storage locations, but this location was not totally build for customers convenience. I felt like the metal stairs was very short. which made me feel unsafe every time I had to use it. It was not easy to find a folding hand truck and wish the hours was extended 1 or 2 hours. But i liked the rates and the lady in front desk was helpful.
Very helpful and friendly staff. Jonathon and leidy were right on target, calling me back to tell me when the space was available. Professional, responsible and pleasant.
Ofir was an amazing consultant ! She gave us options, great service and a detailed explanation of all the facility and it’s perks! She was amazing !
Excellent service. ofir was very helpful and she detailed everything. Made the space comfortable for us to understand and was very honest.
Ofir y lady me ayudaron cucho en la adquisición de mi unidad exelente servicio
Amazing customer service. Lady - very professional girl at the front desk.
Very kind and helpful staff on an otherwise stressful day (moving).
We actually were supposed to rent at Uhaul storage down the street as we just moved into the area and the customer service was horrible and gave us no attention. We were leaving and actually went the wrong way and saw Public Storage so we decided to give them a try. Lady helped us book an online reservation and was very helpful. Since then we can always count on her to help us with information or letting us know when our bill is due every month as sometimes things slip our mind. Thank You Lady for all that you do.
OFIR GREAT JOB..! THANKS FOR HELP ME ❤ KATE LYNN 😁
Excelente servicio, encontramos el espacio ideal Gracias a la asesoría de Ofir, fue muy amable su atención y nos colaboró de manera eficiente y eficaz con todo el proceso.
Climate control. Decent price for area. Entrance only from a one-way roadway that is frequently backed-up with traffic. Absolutely ridiculous methodology of retrieving carts from front office ramp and cycling through the elevator from rear entrance to your storage level. I was additionally provided on-site proof from another customer that this location advertised inaccurate measurements of their unit. Friendly service at the front desk.
ystay away and save yourself a headache same day i pay my unit they auction it for $125 ,00 after I pay $330.00i have a five feet unit , I call them and tell them I"m paying my bill in the automatic checkout line, they toll me on the phone i have until that day to pay them dint give me a time, next thing i got a email where them was charging me again $ 325.00 dollar because alien and all the fee them bill you for, please safe your self a problem this is a scam and a bunch of thief if i can give them ( 0 ) i do so never recommended sta away....
Robert and Jonathan were awesome!!
Friendly staff. Explained well. Thanks Jonathan for your help.
Ofir in the office is awesome helper. I really appreciate her help.
Muito bom o serviço , Excekete servico
Great service and options. Very clean and organized. Ask for Ofir she was great!
Just taking a minute, to share my experience with this location, how a good customer service, lots of experience in the field, dedication and more..... "really made my day easy as a new customer", helping step by step and care about my needs, "OFIR" (P.S. representative) BIG THANK YOU, for doing an excellent job. 200% in not the only super happy customer with you service.
Jonathan was very helpful and informative. 👍🏼
Great service! Johnathan took care of me very well!
Phill was awesome.. he helped us to his best ability. Thank u so much . And every body should look fo phill next time.
Lady and odo I like the service
Phil was awesome
Great service! Amazing tour! Thank you For!
Muy buen servicio gracias por su amable atención ofir
Cool fast great service
Ofir me dio muy buen servicio
My experience at this location was excellent... Ofir assisted me with getting my new storage unit... she was very helpful & the process was quick . I recommended booking online before visiting to expedite the process.
Excelente atención de parte Ofir y Jonathan. Profesionales en el servicio al cliente.
This location is just plain awesome. They take all the guess work out in helping you make the right choice in storage size. They don't try to up-sell you and just give you what you need. It is so refreshing to have people that are just honest and helpful. The ladies at the counter are just the best. The knowledge, experience and customer support they give is second to none. I rarely write reviews, but I needed to write this one. It is just so refreshing to come across people that know what they are doing, and love what they are doing. This is the place to store and protect your things. They are the BEST! Thank you ladies.
Muy buena atención Ofir y leidy
Christina showed amazing customer service!!
lovely ladies Christina and two partners were angels I love the place and gals there treated me like family
Excelente mucha ayuda buena calidad personal con ofir y Lady excelente trabajadoras y me ayudaron mucho recomendado 100%
Great first experience!! Lady (the property manager) was so very sweet and very thorough and professional. Space was just what I needed!! Would definitely recommend to anyone that needs a storage unit!! Very safe and secure!!!
Ofir five star service.
Phil was awesome. The whole rental process quick and painless. Hurts the pocket only lol I highly suggest.
OFIR, LADY, and CHRISTINA !!! All are amazing. Thanks for your help ladies 😊
Ofir was extremely helpful and informative. Great location, very clean.
Fantástico y fácil 👍
Lady is a very professional and a very helpful person. She is very polite to customers. I like this storage and what’s convenient is that the uhaul trucks are available close by
Phil, Chrstina & Lilly we very courteous and helpful.
Lilly was phenomenal. This is my first time utilizing a storage unit and she assisted with easing my anxiety. She was knowledgeable, kind, and patient. I definitely would recommend public storage to anyone who asks.
I had a wonderful experience and easy transaction with Ofir. Great tour of the expansive facility. Thank you ~~
Lily was amazing. Very friendly and knowledgeable.
Lilly was nice and helpful! Great property!
Great customer service 👍 very helpful in finding the right storage and needs:) definitely recommend for anyone. Especially thanks to ofir and staff👏🏼
Great location and customer service was very professional and efficient. Ofir was amazing and had us signed up in minutes and was very informative. Highly recommend this location
Great storage space clean secure with excellent support staff.
Such a nice Stuff specially OFIR, very helpful and so happy with the service.
Ofir was great, warm, friendly and very helpful.
El servicio de la senorita Leydi fue excelente,
Thanks public storage to nice people in there Ofer , Lilly , leydi they are so friendly.
Everyone was so helpful! Lily was great and informative throughout the process.
Lilly is very helpful, knowledgable and pleasant, she knows her job very well.
Lilly has been a great help and professional setting me up with my storage.
Friendly and informative staff. They answered all of my questions and gave a detailed tour of the location. Def a place i would recommend. Thank you Ofir!!
Great place and the best staff ever. I totally recommend. Ask for Lily and Ofir they are great.
We just open an account in Public Storage @ BQE location and the staff are so accommodating especially Lilly. She is so friendly and kind, making us understand how everything goes in this facility. We love this Public Storage and special to you Lilly
Lady Provide me with that excellent customer service very professional kind and fast I would recommend you guys to everybody I know
After going through all the Public Storage stores in the neighborhood, this was the cleanest, most convenient and... Most expensive... The staff (Sam) was very good, excellent! The place is clean, bright, and the size of the bin was a true 10X10, unlike others that were approximately.
Ofir brindó un servicio de 5 estrellas, si bienes a este storage pregunta por ofir she is great
Lilly was a great help.. very nice n helped me through my first time renting. I’m happy to have found a great customer service.
I came here on Labor Day weekend to find storage and found they had amazing deals. Was helped by Lilly, a manager there, who was very nice and very helpful when it came to picking out the unit I wanted. Have been using the facility now for about a month and have to say I've had no problems. Everything has been great.
Lily was awesome!
Both Lilly and Lady were absolutely amazing! As a first time storage user (and perfectionist to a fault), I had many, many questions and concerns. To my pleasant surprise, both Lilly and Lady did so much more than simply addressing every single one of them: they actually put me at ease. I can't imagine a more customer friendly and pleasant experience!
Lilly was very helpful, professional and knowledgeable. She took her time and answered all our questions. Thank you Lilly
Lady provided the best customer service! Everything went so smoothly, Friendly service with a great smile! The place is so clean!
Friendly staff, good service, reasonable pricing, and a large facility for storage needs.
Great location with a lot of parking and loading docks. Received great customer service by the girls in the office, lady, Jenny and Ofir.
The staff is great. Not just polite, follow-up on details.
Great customer service and Lilly was super helpful and patient :D
Great location to put your things in, been here for a long time and have had a great experiences with lady the manager in office. All the girls there are amazing
Lady y Ofir muy buena atención te recomendamos
Lady y ofir el servicio me pareció excelente
La atención estuvo muy bien con la señorita Ofir.
Great services from Lilly! She was friendly and helpful during the process! Thank you so much!
I am very happy with the service I recommend this place 100% and lilly is a very kind person thank you very much lilly
Lily has been really helpful and very polite. Great smile and her positive energy is amazing... You definitely have a jewel in your business!!!!!
I have used self storage a few times in the past. This time I did some research and landed on Public Storage. I went over to check it out and Jenny, cheerful and upbeat, showed me a couple of options. The property was clean and had an nice feel to it. That afternoon I made an on-line reservation, which Jenny followed up with a phone call and I went in today, Saturday, and finalized the rental. Very satisfied.
Great service provided by Ofir .. if you need storage , don't hesitate go to this location.
Great customer service provided by the girls in the office.
Lilly was awesome and excellent, and very helpful, she is very knowledgeable about the Public Storage policies and procedures. I recommend the company to friends and family because of Lilly.
Very clean, easy, secure location. Lilly was extremely helpful and friendly.
Great Service, got a tour of the place and had different options to pick from. Thank you Jenny!
Congratulations to you Public Storage for having a worker like Lily. She’s knowledgeable, helpful and very friendly.
Muy contento con el servicio de ofir laydi y Lili
Lilly has great customer service. She gave me a tour of the building and made sure the space worked for me. Very cheerful and nice! Great storage place. Would recommend!
This location was very helpful and professional. Lily gave me outstanding customer service.
Had a great experience checking into public storage. Four found us the best storage solution. Highly recommend the location.
Ofir nos atendio excelente, una gran empleada.
Service is amazing. Ofir is extremely professional and courteous. I highly recommend this place.
The best customer service. Lilly was very helpful! & made my move in so easy! Very kind and understanding. Great place to rent. Lily is a good worker.
Great service!! Lilly was amazing! She helped me make this move in so easy! Great staff & amazing customer service. Lilly does a great working at public storage! Great place to rent!
Was looking to move my toolbox into storage. My public employee was named Lady and was incredibly helpful. She toured me through the entire facility to see if any of their available units would work for me. She then referred me to a nearby public storage facility that was able to handle what i needed. Gisell was amazing and got me set up in a few minutes. Really want to thank Lady for going above and beyond to make sure i was taken care of. Public storage will be my go to in the future.
Ofir was a pretty nice woman, she helped me go through all the process and made it so quick And easy.
Lilly helped me with my storage needs. Her customer service was great. I am a return customer and this time Lilly helped me and did a great job! Great place to store!
Excelente servicio brindado por lili .
Jenny at public storage was extremely nice, helpful and informative. She was able to meet all my storage needs and explained everything with detail. I would highly recommend using the BQE public storage.
Ofir services was excellent she was a great help and and was very detailed explaining.. highly recommend public storage five stars
Excelente servicio de ofir
Clean, Great location and Jenny was super helpful with our move in THANKS AGAIN !! :)
Muy buena experiencia y una empleada Leydi k te explica bastante bien y muy amable por cierto
My Experience was great and I could recommend all my friends if they want to rent a Storage go check this branch and look for Ofir. Ofir is so helpful and explains our contract clearly. Thank You again Ofir
Lady has provided great service all these years that I have rented here at this public storage, would definitely recommend.
Literally am shocked at how great the service is here. I worked with Lady and Ofir and both were excellent and helpful. As a younger woman I am also reassured to see female employees and felt safe here as storage facilities are not always this way.
Dee was incredibly helpful to me while navigating a very confusing situation. The customer service here is incredible and I would highly recommend this location to anyone looking for storage!
Muy buen servicio de parte de Ofir.
Excelente atencion brindada por Ofir
Jenny at the Public Storage located on the BQE in Woodside was an absolute delight! Excellent service, friendly, helpful, and very knowledgable about the products we were looking for. Ask for Jenny next time you go in and she'll take care of you for sure. 👍
Muy buen servicio. Ofir me ayudo bastante y resolvio todasmis preguntas muchas gracias Ofir
Fue magnífico muy limpio con aire ellos mismo te facilitan el candado te reciben muy chulo y te explican todo sin letras pequeñas y es cierto el primer mes un dollar.
It was such a quick and amazing experience Mrs. Orfi was very detailed with everything explain all the policies, charges, hrs & entrances to the storage. Extremely clean and espacios!
The employees at this location are great. They are very helpful and clarify any confusion if need be. This my first time renting a storage space and it was a really good experience. I was helped by Lady and she was great. Only thing I can say that I disagree with is that online when you reserve the space before move in day, it doesnt tell you about all the extra expenses like for the lock, keys, and insurance. In my opinion they should show it so that the person can know how much they are going to spend before hand.
Had exceptional service from Lady. Very helpful and understanding.
Haven't been in 2 years. Still the same, clean, nice staff. Routing had to get used to again. But pretty simple once you get your bearings right. Remember your code, your gonna have to use it.
Ofir was an excellent helper! She was very clear and precise on giving me information about the storage space. Her service was outstanding!
2nd time leasing a unit here and just had to post a review in light of their excellent service. Dee was very precise and concise in regards to the initial set-up and finale. Living in the New York area has its perks and downfalls, space being one of them. If you are near this unit, I highly recommend it. Ample, gated parking as well. Thank you
5 stars for Dee. She was very helpful super nice. And very patient. Thank you Dee!
This place is very clean and the customer service is great!
Every time I enter this building, the service is amazing. Today in particular. I had to transfer my unit because I was scaling down. Lady and Jenny were perfect to me. They smiled and took care of it immediately as well as checking on me to see if I had successfully completed the process. These two should be teaching the rest of the staff or any new people exactly how to do it!!! Thank you so very much. This is how it should be...!!!
This Public Storage location is huge, clean, and has plenty of space to park when storing your items. Jenny was the manager who worked with us and gave outstanding customer service. She was very thorough in helping us get the right unit, and was able to quickly get all of our paperwork in order to make sure we could start storing right away! I would highly recommend this location!
Jenny was great, very patient with me and super friendly. She thoroughly explained everything to me. The storage facility itself is very clean and well taken care of. Thanks again Jenny.
The customer service is awesome! Dee & the staff were very professional. They ensured that they answered our questions as we registered for our unit. I am so happy that we decided to place our belongings here. Keep up the excellent job, Public Storage-BQE! We appreciate all that you are!!!
Managers here are great Jenny, Dee & lady are always very friendly & helpful. Great team at this location!
It was a massive storage facility. Can't say if it's expensive or affordable but it's very capable of storing as much as you need
Great location and love all the renovations that were done to the building which has so much more security. The managers Dee, Lady and Jenny are all lovely and willing to help. Definitely would recommend look into this storage facility
The front desk is very helpful. Was in a pinch and needed an extra unit and they made it happen! And very quickly too. Would recommend this location to all small businesses....and corporate too. Thank you ladies!
This Public Storage would not be the same without employee Dee. She went above and beyond to make us feel special. Her kindness and generosity made my experience one to remember. Her personality is amazing and her smile brightens my day. She should seriously be considered for the manager position. Dee, thank you so much for making my day! “D” gets an A!!
Great service very knowledgeable of the customers need. Dee thank you very much
Very convenient for those looking for a extra space
Amazing service today at this location! Jon was incredibly helpful and kind. Since reserving online I’ve experienced exceptional service. Thanks for making this a very easy, seamless move Jon!
Lady and Dee were of great help. Very informative and great customer service.
Tengo mucho tiempo en este storage. Lo recomiendo ah quien busque storage
I visited location today for a 2nd storage locker, I have been renting at this place around 10 years and have received great service throughout the time I have been there. I was helped by Lady and Marco's in getting a storage close to the one I already have. If you need a storage do stop at this Public storage.
Lady was very respectful, nice, friendly, polite, and helpful. Perfect help and we could not ask for better help and assistance. I am very satisfied and happy with her and her service 👍
Very nice clean place and Lady was very nice help me with everything very happy
Very helpful staff, clean and convenient place, highly recommend!
Lady is always great! She is informative and friendly. Storage looks great! We have more space in my apartment! Thanks Miss Lady!
I am very satisfied with the customer service experience. I was immediately helped once the cab pulled up. They unloaded my belongings and quickly got the storage unit I desired. Even after my services was met. The hung around and helped me find a room for rent. I am very grateful for the hospitality shown by these amazing ppl who work here. Plus there a really cute girl that works upfront that I would love to get to know. I was having a terrible day until I arrived here. Thank god I met these nice ppl
Been coming to this public storage for about 4yrs, I have always received great service. Today i rented a big unit and was greeted by Lady, Jonathan and konstantine they helped me get a great deal on this unit. Will recommend this storage to anyone looking for storage.
Place is awesome prices are cheap Myriam was very helpful and very hospitable! I use this place for my person company and when prices get too high Myriam explained all the amazing offers that will keep me a happy customer!
The property manager, Leydi, went above and beyond with helping my mother transfer her belongings from the Public Storage facility in Miller Place to the Woodside location. When my mother informed Leydi that she was having a hard time getting the information she needed from the Miller Place location to facilitate the move (if/when they answered the phone), Leydi took it upon herself to contact them on my mother's behalf, and a short time later had answers to all of my mother's questions. She then initiated the new rental at the Woodside location, and had us work with Dee to complete the paperwork. Dee was courteous and professional, and we were finished in a matter of minutes. I highly recommend this facility for your storage needs.
I recently rented a storage unit here and I must say that Lady was very professional and informative. She helped me find the correct size unit and expedited it as I was sort of in a rush and was not in the best of moods. But she was very understanding and helped me rent and get to my appointment on time. Sorry for being such an awful customer, but thank you for being so understanding.
good service and quick help
Konstantine helped me with a 10 by 10 rental today he was very professional and made the process very quick and easy. The staff in general is very pleasant and knowledgeable. Konstantine, Johnathan, and Myriam were great. Thank you!
Great, Clean Facility. Great customer service here. Myriam and Dee Are 2 very pleasant young ladies ! This is the place to store.
Miriam is amazing ! Place is amazing! Perfect place to save money !
Constantine was super helpful and professional on our move in day. The facility is spotless, and we have had awesome service from everyone there. Highly recommend.
This place is extremely poorly run - stay away and save yourself a headache. This photo is of a unit marketed as 5' feet wide but actually measured at less than 4' (43 inches to be exact). When asked, the front desk clerk shrugged and said "The reason those units are cheap is that they might not be as big as they say they are". Of course, that unit was 'the last one', so we felt bait-and-switched into getting a bigger unit rather than pay for a unit that was <80% of the size quoted. Only problem with the bigger unit is that it's trapped behind one of those tall ladders that lead up to the elevated lockers. The ladder has somehow been built around, and cannot now be moved around the corner, completely blocking the path of the carts available. So you may be stuck shuttling items to your unit by shimmying past the ladders. When asked about whether those ladders could be moved out of the way, the girl at the front desk just said, "These idiots that run this place...
Ever since I became a client for public storage Myriam has provided me with exceptional service . She has a full knowledge of what to look for and fill the clients needs. My family and I have 3 storages and everytime we need some help she is always so professional aboout everything. I truly recommend her.
Dee and Konstantine are very friendly, helpful, and always take the time to thoroughly answer any questions I might have. It's a pleasure doing business there, and I would recommend this space to anyone looking. Thanks so much!
Yoy guys are the best and best service ever very reliable !!!!!
I owed this review to the manager Ofir, she help me last week with my storage unit.. she was very knowledge about the size of unit that i need, and very clear and detail with the information about the payment .. i wish everyone be clear with information that we need as a customer when we rent an space.
Great service! With OFIR, shes great! Super friendly and helpfull staff!! Thanks
I have been renting here for a few months and dee and Myriam are GREAT! They are always very kind and helpful to me and my family
Has no dumpster to dispose of things you don't need so make sure you don't take anything there that you don't plan on keeping!
Ofir fue muy amable me ayudó mucho con mi mudanza Recomiendo este sitio a todos
Ofir me atendió super bien. Muy agradecida por su servicio.
Andy y Ofir son muy amable!!
Ofir gracias por ser una persona tan amable, y a las demas muchas de igual
Great location to store your stuff. Facility is well kept and the staff very helpful. Konstantine was very knowledgeable and helpful in setting us up with our unit. Highly recommend this place if your in the area
It a good place to storage your item but the prices keep going up
Myriam and dee saved me. They were very helpful and guided me because i was lost. I walked in at 5:45pm and myriam was extremely nice and knowledgeable. She explained everything to me step by step because i am new to this whole storage thing. great customer service skills. Definitely will be a long term customer ! Thanks ladies
Shout out to Dee and Leydi! Excellent customer service , professional and knowledgeable about their craft. Thank you!
The process to rent a unit was quick and the staff did an excellent job of explaining the options and the polices of the facility. The unit is reasonably priced for its size. Very tall ceilings. The staff is so incredibly nice that I wonder if I left NYC when I go there. Everyone I have interacted with has been knowledgeable, professional, and helpful (Dee, Myriam, Ivanna, and others too). The move in was easy and quick and the unit is on the ground floor...no stairs and no elevators and you can park right by entrance. 5 star service for certain!
Very nice service feom everyone here at bqe location. Dee and leydi always go above and beyond. Andy also is a pleasure to work with. Will recommend this location
My aunt rented a unit a few weeks ago with Miriam and she was just great. She was very patient and helpful with my aunt and also very informative. Every time we come in the ladies are also so nice and smiling. Dee and lady are also great as well. the store is always very clean,I will definitely refer this place to anyone !
Dee is amazing! She went out of her way to get us the best unit & the best price and fixed the light in our unit. thank you!
I would like to mention that our company has been using Public Storage for the last 10 years. We never had any issues with any Employees or customers at this location before . Unfortunately , since the last 6 months we have been feeling harassed by Hector , an employee at this location. He is constantly trying to find excuses to complain about us. I hope upper management will take action on this matter.
Great!!! I have used Public Storage before and because of their good service I am back again. This time I was helped by Andy Rivas. He was extremely professional, informative about the facility and customer satisfaction oriented.
This storage facility has improved so much in the past few months Hector and Miriam and Dee are extremely professional and helpful. The location is great where you can find enough parking. Overal, great service.
The staff here is very welcoming and professional ! Hector and Miriam are very nice and know their job well . They are very informative about renting out the spaces and the prices aren’t too bad. The storages and facility itself are clean and spacious as well. I recommend this place to store your personal items . You won’t regret it. Thanks Hec and Miriam :)
My mom rented a unit last week and she doesn’t know any English and hector and Miriam were so helpful. They explained everything to her perfectly and they took their time with her. She saw a few rooms and rented one and she left out very happy, not only because of the space she got but because she loved the customer service she received. The building was also very clean. I would highly recommend this place to anyone. Thumbs Up !
They did the right thing as far as customer service. They negative is they kept raising the fees.
This place is great. Friendly staff and safe location if not somewhat isolated. I was able to store my stuff for 5 months and paid monthly. Never had a problem with them and was able to get to my storage unit every time. The only thing I will say is their business hours are somewhat difficult for someone working a 9-5 job. Other than that, they are superb.
Dee & Myriam saved the day for us. As first timers renting a storage space. They were courteous, sweet and professional to inform and help on every question we had. Thanks a lot ladies! great job👏👏
Very helpful and great service! Thanks Hector!
These guys - and gals - are THE BEST!! Courteous and efficient. Hector helped us tremendously. He's a rock star!!
I have visited this location today and I was very impressed with the service. Dee was very helpful, professional and willing to respond all my questions. Great experience!!!!
Excelente servico Dee and Myriam
I was helped by the manager Myriam the other day and I just had to do this review. She is the sweetest person. Very helpful, nice and patient. I would definitely recommend this location to anyone ! Friendly staff and very clean.
This location is awesome, let me start out by shouting out the manager Hector who was very patient and involved with my situation, without him I wouldn't have been able to do my move successfully. The location is clean and the staff is friendly!
Hector and his staff are very professional and very helpful.Facility is kept cleaned and the move in process went smoother then what I expect ! I would really tell people about this.
I came into the store today and myriam helped me.i have been calling for a few days and she has been very helpful to me and patient. She is a very nice young lady and I would recommend this place to anyone. Great customer service
The service is excellent Mr. Hectors and Ms. Dee are very friendly and explained everything to me how it works to get my storage. I always get public storage wherever state we go.
Rent at multiple locals with Public Storage, the new team here is great and the facility is kept clean. Would recommend this place to anyone. Thank you
I just moved in here the other day had amazing help from the Manager Hector and Dee, they have the facility clean and also are very kind. Great lighting and space.
If ever you need a Knowledgable . Dependable, professional and Well Mannered Assistance. Dee is Your Girl. She’s been amazing since I first walked in She’s always assisted me with patience and Care. She has mad every trip to my unit quick and stress free, I’ve been to many storage units and I particularly recommend all of my friends and family to Go to BQE’s Public storage and ask for Dee!!
overall experience is great and so is the service. Dee at the front desk goes above and beyond all the time and is pleasure to deal with. Will definitely recommend .
Parking lot is full all the time, even though the premises are usually not crowded. Other than that, the rates and staff are great. Specially the weekend crew.
I search around brooklyn and queens to check out my options. I came across this location. They had nice sized rooms and the staff are very welcoming there as well. I believe myriam and hector were the ones that attend it to me. Very helpfull. I definitely would recommend this place.
would definitely recommend with placeto anyone. great service. clean and well kept environment. the guy working there, I believe his name is Hector was awesome as well!
Thiefsssss thivessss stay away from this place. They arethives
Great place, dealing with Ms. Lady is a pleasure
Friendly environment, the lady at the front desk was very helpful with any question i had
Working time really makes me crazy, winter no heat, Summer no air-conditioner. Very bad choice
Why this storage facility is opening so late 9:30!!!!!! Please.
Latoya, and Lady provided excellent service for me. Thank you both!!!
New to the area and was helped by a beautiful “Lady”.. she helped me get the right size for my items and all of the things I needed to protect my belongings. I greatly appreciate it and recommend this location to anyone needing storage in the area... thanks Lady!
Helpful staff, especially Thai and Lady! Clean facilities. I use storage spaces for business and this one meets or exceeds all my needs
Have a storage place there it's all good
This storage is great I have been storing here for my business and the dock and large storages are a great help.
GREAT experience ! Front desk workers are always phenomenal, especially one Domisah Purnell. She was so helpful I requested her name to make sure I let it be known how great her customer service was. Environment is clean, professional workers, overall awesome experience. Definitely recommending this to friends, family, & hoarders alike ! Lol
Do not believe the promotion, they will be increase in price after you move in everything. I have very bad experience. And they have serious racial discrimination,I started renting the warehouse in February, using the online offer, and now my warehouse is full, they start to add my rent， I used a lot of warehouses, the other is the real offer, only this is a liar, they use the offer to Bring the customer in, but they will increase the price very shortly. Don't even try it.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Location is good area. The loading area is the best because they are large for big trucks. This public storage is very clean, I store at multiple locations and this by far is the best one.
This location is a good location, its hard to find if your not familiar with the streets. The employees are nice they can and will help you. The best thing to do before purchasing a space is going into he location and looking at the sizes first. The only thing is the bathroom is always having an issue. I don't recommend taking a space close to the restroom. When you go in make sure you ask for Thai & Dee, these young ladies are the best. Thanks Dee for waiting for us to finish unload!!!!! These two ladies are the reason why I took the space.
Last week I went shopping for storage units. Wasn't sure what size I needed or how these things work so I was a bit scared going in. My boyfriend and I go to Public Storage first since it is near my house. We go in and are pleasantly greeted by Dee. We tell her what were looking for and she takes us up to the second floor and she nailed it!!!! 2 thumbs up and a gold star this young lady knows her stuff. She was sweet, pleasant and extremely knowledgeable of her job. When I went back the following week to make my payment and pick up some boxes once again Dee was there and greeted me as I walked in. Always smiling and super sweet. Public Storage DEE is your top employee!! Jennifer
Great customer service and follow-up calls with professionalism, charisma and respect. Lady was great ❤. And I got lucky and got a really good deal on my storage unit.
Quick and easy access
The young lady I think her name was domissa. I hope I didn't butcher her name. But she was amazinggggg she answered all my questions she walked me through everything she was so patient and kind to me and my husband. The prime example of good customer service!!! :)
It was overall a great and easy move in compared to other places I've used. The staff was genuinely helpful, Ms. Thai was the associate who helped me with fimdinvnthe right unit for my needs, with no "upsell" pressure. Also I had booked my unit online and they accepted the rate hassle free. Overall all of the staff have been helpful whenever I've been in. The units are clean and safe. Access is good.
Always enjoy the amazing and professional service at this location. Lady & the team have great attitudes and make visiting the storage facility fun. I have and will continue to recommend this specific location.
I had very nice experience from the time I enter the office and till I got out. Thairiny and Latoya were so nice and helpful. I got so much stuff with me, which was so heavy and I was so nervous taking all those stuff right from the entrance to my locker. But these two sweet ladies helped me to take the stuff inside in the office and also they helped me to take my things to the locker. They also helped me while I was using ladder to take my heavy stuff up there in the locker room. I really love the way they took care of me.
I love storing here the staff are excellent & the customer service here is amazing! Thairiny, lady, Temoor, & latoya make it feel welcoming every time I come. Thank you so much for everything.
I love how Angel was so friendly and helpful. It made the job easy.
Osiris is very thouthfull customer pre she care about her Customer she a winner for public storage co.
My experience in public storage was absolutely amazing , The two representatives Temoor and Angel we're very informative and extremely helpful I couldn't be happier with my experience here at public storage
Excellent customer service. All the employees are personable and helpful!
The customer service here was wonderful. Dazni explained everything thoroughly to me in a way that was easy to understand. This property was well kept and clean. The girls Osiris and Octavia were very friendly as well. Osiris even the held the door open for me since I had bags, and they all wished me a great day. Will definitely recommend this location 👍🏾.
The elevator is broken and the workers both took lunch at the same time, locking us in the storage area because we couldn't lift our things onto the stairs.
I recently leased a storage unit here with the help of NaShae. She was excellent! Super sweet, helpful, patient, and answered all our questions thoroughly. This was truly the best customer service I've received in years. Thank you NaShae!
extremely friendly and knowledgeable customer service. Answered all my questions thoroughly and explained everything in detail so i made sure i was making the right choice. The rep who helped me, Thai, was friendly, funny, and knowledgeable. She made the whole process quick and easy. Would recommend to anybody looking for storage
I really loved my experience, and I especially appreciate the staff. In particular, a young woman named Thairiny Monteiro was extremely helpful. I didn't know much about the way the storage worked, and explained everything in such a concise manner. She was extremely nice, and if the other staff is half as genuine as her, I'd say they got a pretty good with them. I will definitely be returning to this store.
Clean and friendly very helpful service and eager to explain everything so you're comfortable in your choice of a storage unit for your needs.
This facility is affordable and clean which is difficult to find in New York. But their customer service really sets them apart. Cassandra was a doll, so helpful and genuine. I also called twice during the week to confirm my reservation, I talked to 2 different women and I didn't get their names but they were both very kind as well. Good customer service seriously goes so far in my book. Really happy with how well taken care of I was
This place is great and the customer service reps are incredibly helpful.
I have been a long time customer and i have always received nothing but top notch service. Darnicia is one of the many that have always made it a pleasant experience. Thank you!
cassandra nice lady very helpful thanks so much, five stars * * * * *
Rented at this location today and had a really great unit near the loading area which is gonna make it really easy for my deliveries. Thank girl for your help. Would recommend this location has a lot of parking
Would recommend this location to anyone who needs a storage space. Excellent customer service especially Cassandra who helped us with the all our needs. She is friendly and professional. She is our new Public Storage BFF. Thanks Cassandra. Somebody give that girl employee of the month. :)
I had a 930 appointment on Sunday 4/10 and let me tell you Cassandra was awesome. She helped me out with everything, from the storage unit to the packing supplies. She is very professional and a pleasure to deal with. Awesome Staff makes this an awesome place.
Came in for information and the young lady by the name of casandra was very helpful. Even when they didn't have the size I was looking for she checked other locations hard to find customer service like that
Customer Service is Great!!! The staff is very professional and attentive,including the property manager.I was attended by Lady she gave me tour and helped me decide my options and needs.I highly recommend this property.There is parking and the location is great.I am here to stay for a long time!
Shivonne was extremely helpful and professional. She was extremely thorough and helped us figure out the best option within our needs and budget. Would definitely recommend this storage facility!
Stopped in to this location to see about storage since i will be relocating to another state and i meet the most amazing young woman ledyi she was so helpful and awesome. I know who i will be giving my business too when i move....thanks ledyi for all of your help!!!!
Awesome Location, The Manager Leydi was very courteous and very helpful in helping me decide a storage size that was suitable for me and was also very helpful with getting me the proper supplies for my move. Will definitely recommend the Public Storage to friends and family.
I recently rented a unit at this facility and was helped by Keiami W. who was extremely professional, friendly and "knew her stuff". She made the process easy and fast. Public Storage should be thrilled that employees like Keiami are the face of their business.
My wife rented at Public storage recently. She was greeted right away by Shivonne and Leydi with a warm welcoming. My wife accidentally selected a locker without knowing the size and realized we needed a bigger unit. Shivonne had no problem with showing us a unit that would fit what we was looking for and she Got us a great price! Facility is very clean! Staff are very helpful! Location was hard to find but I think the young lady name was Kianni who was able to help us once we called for direction. Outstanding customer service Thank You
I rented a unit on Sunday and was attended by a nice young girl name Keikei. Fortunately she fixed the error that had been made by a former employee. She explain everything professionally, politely and step by step. I was very unhappy going there but leaving I felt I was in good hands. Public storage should have more employees like Keikei very intelligent young lady. When you work with the public you should know your job and if you don't know prices or sizes of the units as an employee it is always good to ask question so you can learn your job better. Good employees make a good business.
My husband rented at this location with Darnica and asked me to write a review for her outstanding service. Her customer service definitely deserves five stars. She very outgoing and friendly..
This is my first time to use storage, and I'm not the US citizen. Even though I'm not familiar with those system and speak English as well, the employees that on the phone or meet office, they are kindness people. I'm really special thank to support me Shiconne Thank you ~!!
I have account with public storage. And I always feel welcomed and when I come to the facility. Darnicia is a wonderful and nice employee she has helped me multiple times with different questions i had. I will continue to use public storage if Darnicia continues to have a great pleasant smile Great Job. Thanks!!
Darnicia gave us the best customer service. We came into public storage and in 20 mins later we where out.
Staff is Great! Was greeted right away. Shivonne was very nice and helpful. Darnicia and Lady also spoke to me while doing the lease. Very helpful staff! Location is hard to find but the customer service you receive is top service.
Unit is fine but light bulb went out after 1st visit and they told me it wasn't their responsibility to change it. So I'm supposed to find a 10ft ladder and do it myself. Also don't like the fact the price went up $30 after 6 months.
Awesome people fantastic public storage .. Best place for storage. Shivonne and darnicia were Great!
This was the best place ever! Shivonne was the most pleasant, informative and accommodating person to deal with. Great place, great experience!!
Darnicia was very helpful
This facility was everything and above that I was looking for. The staff was really helpful in making sure all my storage needs were fullilled . I'm happy to have picked this storage facility I will continue to do business with them as long as I live in New York . Thank you staff at public storage !
Darnicia and Matthew gave me and my family excellent customer service, teamwork was in full affect, definitely was a pleasure.
I went into this store to get a few items today and the service I received from Darnicia was amazing. I will definitely be returning here.
I went into the facility today and there were two people in line in front of me, and i was beyond satisfied with how Darnicia work ethics are and how fast and friendly she assisted customers. I come here often and the whole safe works. Great experience with the facility and the associate
Darnicia was awesome. She worked with the movers and my family seamlessly. The building is clean and the rest of the staff was friendly. Although it's awkwardly located it's nice to know the service is good.
Today I stepped into public storage I was greeted with great big smile. Darnicia is very pleasant young lady with outstanding customer sevice. I was very please to receive her service.
This place is amazing i came in looking for storage i was greatedby lady and matthew the worker matthew was so helpful he found me a great at a great price with 4th of july sale cant beat that price when i left i felt good that i was taken care of will tell friends about this place
The staff are friendly, courteous and patient when I could not figure out anything with my unit or loading and unloading. They are also detailed when giving account information. I always felt welcome. The lobby is bright and the units were clean.
I have rented at this location since December and have always been greeted and treated well. Today I found myself in need of another unit and was help by Nick who was able to explain everything to me. Darnicia and lady help finish up the paperwork fast and got me a unit that was affordable. I would recommend this place to anyone looking for storage
They never have carts available. "we put in for more, but havn't gotten them yet" is what they've been saying for the last 6 months. I don't know if it's worse if the statement is a lie, or if it's the truth, and they just can't afford more carts.... sad, moving away soon.
It may be near a highway and you may struggle just a bit to find your way to this facility but if you are taking cared by Matthew then you are in good hands! He is great in making sure that you leave out that door knowing that your belongings are safe and stored. I only recommend this place because of Matthew but the units here can be very pricey
Excellent service .. definitely 5 stars.
Awesome staff members, customer friendly. Will definitely be back
excellent customer service. Darnicia was very helpful.
Very well taken cared of by very polite and customer friendly was satisfied with darnicia doing my rental.
This place is amazing I needed a small storage and the people there are so sweet and helped me with everything the loading bays are huge and very easy to access my space I will definitely let friends know about this place
It was an amazing experience coming to public storage i was greeted and treated with such warming welcomes and customer service by Matt, Darnicia and Lady i will definitely recommend this place to my friends and continue to use this public storage for as long as i need to
Absolutely amazing customer service! I stopped in to purchase a few boxes and this young lady Darnicia was very helpful and professional. Job well done
Unbeatable price,courteous and professional staff, conveniently located between the BQE and the grand central pkwy with the RFK bridge 5 minutes away. Two different places to unload from, what more could you ask for A+
When I first rented here nothing but respect I can always depend on them nothing but smiles building is clean and we'll lit I'm glad I been with them over 7 years I will let my friends know about these guys keep the good job matt and lady
I picked this site for its close proximity to my home. I needed some extra space since I just moved into a smaller apt. I asked to see the two smallest unit since I didn't have many items. The girl helped me find a locker that was at a great price. I would recommend this location to my friends & family.
great service they are all smiles there I definitely will recommend this company to friends and family
I went to public storage located on 49thst & bqe my partner and I where in search for a few boxes because we are moving into a 2 bed room apt. I intially went in for a few boxes just to get started Darnica presented a promotion she called 35-15 which essentially is for a 2 bed room apt and other packing products I could not turn down the opportunity so I took advantage and now i have all I need she was a great sales person and could not stop smiling she did a fantastic job she asked me to do a Google review on the store service so here I am, my partner was satisfied as well
I had an easy transaction with the storage. The customer service person at the desk was really helpful and explained everything properly. I would recommend this place for the future, easily accessible.
Great customer service, easy to find location, very clean and helpful staff member (Leidy). Will definitely recommend these location to family and friends
Lady was great helping me today!
Darnicia and Matt helped me and my wife yesterday buy boxes and bubble wrap. I came in for boxes and Darnicia made a suggestion I needed tape and bubble wrap. Matt helped me by telling me I needed small boxes for glass ware. They both made my experience wonderful. They are the perfect team and i will definitely go back. Team Darnicia & Matt.
Matthew is wonderful! He was so helpful and sweet from start to finish with my Public Storage experience. I have used this space for about a year and a half and am just checking out today! Happy to no longer have storage but sad not to see his smiling face as often.
I went into public storage to rent a unit the experience with Matthew & Darnicia they were outstanding and went above and beyond they kept a smile the whole time, I definitely look forward to the great customer service again.
Great place, great people, great prices. Never had a problem with anything.
We needed to rent a space quickly due to pending health care issues and that our stuff was arriving from Florida in just a few weeks. It was closing time when my wife and I showed up. The staff did not hesitate to help us. We needed a large unit, they had one, they showed it to us, we rented it and were back out the door in about 45 minutes. Which was 45 minutes after the posted closing time. I will recommend this place to all who ask. Nicely done. Not once did we feel like we were being hurried either.
Devon and Gissel did a wonderful job helping us out. Thank you soo much, they were vvery professional and I would recommend this place to others.
It was an amazing experience Very clean and great service
Exelant love this place they are so helpful and Matthew is great the property is very clean I love this place
I've never stored anything in my life, and I'm glad it went smoothly. Public storage had an extremely cheap offer for storage and it wasn't a scam. As soon as I walked through the door I was greeted with smiles from Bernice and Devin. They were professional and warm, the way a landlord should be. Bernice explained everything I needed to know in detail. My quarters were perfect for what I needed just as the representative had explained over the phone. I was quite pleased with the experience.
Bernice was great she give a good service
Bernice she did great job excellent
Great customer service! Bernice and Matthew are a great team.helped me and my mom with all our questions.Store is clean and I definitely recommended this spot
Over the last few years BQE public storage location has gotten better and better more efficient, faster, cleaner and more customer friendly. Very very professional. Thank you for making the customers life easier.
The staff here are very courteous and professional. I have used the space here and in Little Falls, NJ and like them both.
The worker matt in this location is amazing they treat you with respect and is always ready to help .the building is clean I feel safe storing my stuff at that location
Great customer service love the environment and Bernice and Matthew are a whole lot of fun.Storage is always clean.Keep up the great work guys
Great customer service, would recommend to family and friends. I went in looking for a space big enough to fit 2 mattresses, a couple of boxes and 2 bicycles. Berenice was very helpful and gave me all the information about the rooms and the prices. I will be renting a storage space very soon. They are convenient and very friendly.
This public storage is fantastic. Great customer service I have ever experienced. The young lady and gentleman that work the front are great people. I recommend this place to anyone doing business with public storage. If I had the opportunity to rate it a ten I would. Will be making another trip there.
Bernice was great with customer service, very nice and helpful. The location was easy..There were a lot of rooms available at great prices.
Extremely professional and efficient location thanks to the manager, Ms. Jeannie.
Bereniese was wonderful great customer service. Easy location. Lots of rooms available at great prices. Clean office and have boxes.
Amazing place the staff is very friendly. Lots of parking never had an issue finding a spot. Staff is always willing to do whatever to keep you happy. The facility is very clean and welcoming.
I went to this location which is right by the tlc office. I looked at few rooms and staff was willing to show me different sizes. They helped me understand the process of renting an unit. There was alot of parking space no hassle smooth way to do transaction.
This is a great location the staff is friendly and all smiles , they made us feel very comfortable loading docks have ample space for large trucks it was a great experience over all I definitely recommend them ...😃
Location was very close to me. Staff was very friendly and helpful. The facility was very clean and put together nicely. Great for your moving needs.
Love this place i have rented 3 times from these guys before and they are just amazing always quick to get up and help me this is the place to go if you want to be treated like a true customer
Me and my husband been rented here for years and they always take care of us. Great location and friendly customer service ! I recommend .
After a very poor experience with Manhattan Mini Storage I found this Public Storage in Woodside to be a breath of fresh air. Very clean, convenient, and incredible customer service! Jeannie is fantastic!! If you're looking for storage I highly recommend this facility.
Clean, fast and cheap .....
I love the place, told my family and friend about this place. Good customer service.
nice people to deal with. very happy with my rental.
I rented here recently and I have to say it was wonderful, the customer service was excellent Jeannie and mathew were so helpful. Jeannie took the time to explain all my question in details and trust me I ask alot of question.... she was very personable and made me feel very comfortable . I would highly recommend this facility to anyone who is in need of storage .
So i must say that after going around looking for storage pretty much all day, I found this location in Woodside, the staff were very welcoming they all had big smiles and just brighten my day, after being so stressed out they made it simple with there huge loading docks I had no problem fiitng my truck. Thanks guys your awesome.