Public Storage Self-Storage Units at 508 Route 25A, Mount Sinai, NY

If I could give a 0 star raton the 12th for next monthing I would. 1st. nobody there for 2 weekends on Saturday left message to be called back, NO RESPONSE AT ALL. Had paid for Nov on the 1st removed all items from storage on the 11th. Recieved email saying thank you owe nothing on the 12th. Recieved bill on the 12 also saying payment for December due by the 1st. Went to ask for partial refund no refund available.tired of all the bull.

Alex has been very helpful since the day that I met him. Always going out of his way to make sure the customer is happy . Always making sure the property is well maintained

Dylan was so knowledgeable and helpful with my many questions about renting a unit.

Can always rely on Alex for help

Dylan was very professional and super helpful with getting me the right storage space. It was nice to experience great customer service. Highly recommended.

Too difficult to get into as no one was available to service any customers mid-afternoon.

He was great. Very open for my needs.

Alex was super nice and friendly. It was a smooth and quick pick up for boxes. Would come back.

Dylan and Alex helped me and were fantastic in there customer service

Amazing assistance from Alex. He was knowledgeable, thorough and helpful. Great experience.

🤙

Alex is the best!!. Thank you Alex for all your help in getting the right space for me.

The property manager Alex did a great job at giving me a tour of the property Would recommend anyone looking for storage to this location

Alex’s positive energy is contagious. Always willing to go above and beyond to help.

Just got a unit at this location, Alex was very helpful thank you

I live outside of NY, I came up to visit my mother to help her with her boxes to put in storage. Wasn’t familiar with the area or storage. Alex was able to help me locate the locker.

Alex was very good

Stopped at Mount Sinai Storage and was pleased to be greeted with a smile by the property manager Alex. He was a pleasure and helped me out with a pmt issue I was having as well. Overheard him on the phone with a customer and he was so pleasant. Nice to see people who enjoy their job and working with the public!

Had a great experience at this location. The property manager Alex was really welcoming, the guy really knows great customer service. I’d definitely recommend this place just because of him!

Alex was a genuine help, went way beyond what was requested.His spirit is so positive. Keep this young man. He's an asset.

I’ve been at the mount Sinai location for a little while now and the reason I stay instead of going closer to my new house is because Alex. He is the nicest and most professional person you will come across. Will answer any and every question with a smile on his face . Public storage is lucky to have him and I hope they realize this . He is the exact type of person you want being the face of your company and the person you first see and interact with when entering. I could go on and on , thank you Alex and I recommend all friends and family to mount Sinai bc of Alex and the service i know he’ll provide them .

Alex was a great help.

The place is clean and climate controlled. There are 2 elevators and are always available. Christina is a big help; she made sure you got the best deal for what you need.

Great service from Phil very clean storage

Super clean facility and very knowledgeable staff.. A pleasure to do business with. 5 stars

Nice and clean friendly staff

Great place

I was given a thorough tour of the facilities to find me the unit that fit my needs best. Friendly service by Mark - all my questions answered. Looking to become a customer soon. Thank you mark!

Phil was nothing short of wonderful. This location is so clean, easy access to the units, and it took us no time at all to move into our unit! We couldn’t be happier with the outstanding customer service of Phil, the location and our unit! Thanks Phil!

Property looks amazing thanks to PM Phill

descent pricing at fair price thanks Phil

Mark was so helpful he installed a new Hasp.. He had it done so quick so I didn't have to wait long at all.

Phil is the general manager and he is incredibly helpful and a pleasure to work with! He went above and beyond for my family and I during a difficult time of clearing my mothers things after she passed. I would 100% recommend this facility and can’t speak more highly of Phil! Truly goes above and beyond to help others!

Great service by the manager

fantastic place

Be careful, place is a big scam. They get you in sorta cheap and once you’ve payed 2-3 months of rent they raise rent 2-3 times a year. Originally payed $240 a month and in under 13 months they've raised my rent more than 60%. At this rate in less than a year we will be paying double what we were previously paying in less than 16 months. At first they seemed nice and now they use the same excuse when asked about rent being raised blaming on the previous manager but there’s a new manager every 2-4 months which says a lot about upper management. Don’t really know where all this money is going when the gate is broken half of the year, snow removal is very spotty, and they constantly refuse to fix problems with our unit.

Very helpful when I have any issues. Thank you phil

Good overall experience starting my unit rental. Compared to the other places in the area, they had a much better rate for the size I needed. I think some of the initial set-up & explanation is unnecessarily complicated by the company's fine print but my concerns were sufficiently answered by Phil in the front office. Will see how the rental goes over time and update my review if problems arise.

Carissa was super helpful, thank you!

Robbie has totally turned this location around after my last time renting here and convinced me to return, I am absolutely elated with the service received today and looking forward to renting here again! Edit: new staff is trying very hard to help customers, after dealing with the impossible situation left to them with a staff shortage and recent extended renovations. I am unhappy I wasn’t notified about the construction, but I realize the staff was only able to do so much with the tools at hand. These new staff members have been welcoming and kind.

Ajay was very professional and explained details clearly and concisely.

So friendly and helpful

Brandon was very friendly and assisted us in everything we needed. Overall very happy with our experience, though I wish the storage units were open later than 9 PM, which seems a bit early.

Clean, with easy and secure access. Units well kept, plenty of space. Not climate controlled so quite warm in summer. Friendly and helpful staff

Horrible experience with Publc Storage at Mount Sinai location. I have a unit rented and at 6 months they raised the rent without notice by 20%. Called the office and was told they submitted a request to have it reversed. Never heard back! beware!

Robby is the only person I trust with our family’s items. It’s because of his care, cleanliness and professionalism that I will only use this location. Very safe and clean! Thank you!

Robbie was excellent at providing great customer service!

Wonderful experience renting with Robbie nice and easy. Thank you Robbie

Reserved the perfect unit for my needs online. Upon attempting to claim the unit I was told it was already rented, even after calling a couple of hours beforehand and being told everything was fine. Then they tell me that only the price was reserved. There was no indication of that when I made the reservation, and the WHOLE PURPOSE OF A RESERVATION IS THAT THE UNIT IS RESERVED FOR YOU!!!!! These people need to look in the dictionary and learn the meaning of the word RESERVE!!!!

Rob PM was extremely helpful

Rob was an excellent property manager. Very helpful * pleasant experience 😊

I had a storage unit with the Mount Sinai public storage for about a year. I recently just closed my unit. I would like to comment now how respect and friendly the staff is. The property and floors i saw always being cleaned. There are 2 gentlemen there Rob and brandon that i must point out who were so accommodating, pleasant and very helpful. I give them the 5 stars Thank you N. Cottone

Robbie is always so helpful! He always makes my experience there very pleasant! I will never go anywhere else

Came in to grab a couple of boxes Robbie provided amazing service Robbie was very polite and helpful thank you

Went in a few days ago for some boxes and moving supplies Robert was was a big help and super professional .. and the facility was clean as well

Robbie helped me with the rental and has been helping me ever since with with the carts and keeping all clean thanks Robbie

Monika was a great friendly customer service spent the time to show me how to use the company app

Monika was very helpful and knowledgeable. She made my experience exceptional.

Robbie has extremely helpful throughout the rental process. He is a pleasure to deal with.

Rob helped me with the rental and I was very happy with how well he knows the process could leave six stars if I could

Our experience with Robbie was Outstanding he made a very difficult process for Yoga for Life eased we are extremely happy thank you

Rob has been so helpful during this process!! Amazing service all around!!

Robbie was helpful during the rental thank you

I always enjoy seeing and interacting with Rob, he’s a fine young gentleman. I would extend my highest rating for his demeanor and professionalism.

Robbie has been fantastic and has helped me in time of need it’s been a very hard couple of weeks and he was a gentleman with everything

Rob has been very kind and helpful since the very first time speaking on the phone before we even got the unit. My mother has a brain injury and gets confused easily and he’s very patient and understanding with her every time we go in. He goes above and beyond! Definitely a great asset to this company!

Excellent efficient, personable, and friendly customer service. Rob kindly answered all of my questions and provided me with helpful information and details. Great place to go for your storage inquiries, highly recommend. Thanks for being so kind and helpful Rob!

Robbie was great to me and went out of his way to help me. Help bring down my rent during these times of crisis thank you again Robbie

Robbie helped me out with box prices and was a pleasure to work with.

Robbie was great!

The manager there Rob was really helpful. He answered all my questions and helped me get the right supplies that I needed. I would recommend this facility to anyone!

Was having in a really bad day before I walked into the place, then Rob began to assist me with packing supplies. He went out of his way to help me throw the larger boxes in my truck and was very nice to talk to. It was refreshing to have a nice conversation with somebody. I can definately see myself returning here based on his kindness alone. Just thought someone should know. Thank you!

Rob was very helpful and friendly!

Finally a business with the good sense to have someone like Rob as Manager! The Mt Sinai location is spotless and renting a space was a very seamless experience thanks to Rob...hope Public Storage Company appreciates Rob as much as I do...he made my day! Thanks Rob!

ROB HAS BEEN AMAZING. He helped me through a very difficult time and I thought I was going to lose my unit but he helped me and kept me updated to when all was up for auction and today was able take care of it thanks robbie it means alot.

Very helpful Robbie is great person and has a great personality and very professional and accommodating to everything I needed

I had a great experience with public storage of mount Sinai. My door broke to my unit. and they took care of it Right away. The manager rob was absolutely wonderful. He was really nice and answered all my questions, once again. Great clean storage units.

Monika was a tremendously helpful. I was very pleased with her .. she is a gem.

I have been very pleased with the professional level of service and attentiveness of Robbie.

Great storage unit. The staff member Rob made our experience very fast and efficient. Will be definitely recommending the storage to friends/family Luke

Robby provided excellent customer service.

Robbie was kind in his assistance with helping me find the right boxes and his patience with the questions I had about storing. Thank you, Robbie.

good service

Rising rates...

This is my second review for Rob at Public Storage in Mount Sinai, NY as I have rented a second unit!! Rob has has been so helpful finding me a smaller unit near my first unit! Rob has taken the stress out of renting a unit! He is professional, attentive and just a nice guy! Thanks Rob!

I'd like to share and thank Robbie at MT SINAI Storage. for his assistance knowledge caring. and patience every time I enter the store with a question. Public Storage keeps the Storage parking lot clean and outside the door units. I sent a 10 by 20ft unit. THANKYOU Robbie.

This storage location is the best location that I have ever used. The location is so clean and well kept. Rob, the property manager is EXCELLENT!!! He is conscientious, professional, and REALLY cares about his customers. He ALWAYS goes above and beyond the call of duty to solve problems and to help satisfy his customers. It is always such a pleasure to talk to him, and I am so glad he is now the property manager. Congrats to you, Rob, you deserve it, and keep up the fantastic work!!!

This place was very convenient. I was able to set up my account online. Also, you can choose to have your rent automatically deducted from your account. There you

Robbie was fantastic. He made the entire process smooth and painless. He even went out of his way to stay late to help me.

Robbie there was amazing and professional. he knew what he was talking about , and the prices were fantastic!

At this time, Excellent service by Rob who stayed late on a Saturday to get me the space I needed.

I am really pleased with this storage unit and the facility. It's very well maintained and Robbie was a great help getting me setup and he's very friendly when see him making rounds etc...

I'm extremely impressed with this location. I've had my belongings in a few different storage places and this one is by far the best. Cleanest also and Rob is always so kind and helpful with anything I ever needed or question I had. Thank you to everyone there.Keep up the good work.

Excellent service Robbie was my associate Clear summary of policies n procedures as well as fees Attentive to detail and ongoing customer service

Robbie was extremely kind and helpful...until the district manager Aaron got involved....over 100 degrees upstairs for weeks...he has an attitude and refuses to do anything to help meanwhile they charge for climate control

Rob was very helpful during the whole rental process

One day late and you get nasty phone call how rude were in the middle of a epidemic and this is how you treat your clients very sad and disappointed will be getting my stuff and moving to different. Company

Monika was great. Very helpful!

Got stuff to store? Go here. Thanks to Rob for the great customer service.

Robbie was awesome ! Especially during COVID he made sure everything was clean and safe for me to get my unit and account set up. He explained everything to me and was very detail oriented. Thank you again.

Robbie helped us out with our unit and was so prompt, helpful, and informative! It’s not often you get an easy experience moving and public storage, especially Robbie, really helped with that! Thank you!

This storage place is great and Rob was so very helpful with my last move!! I'm so grateful for him being there

Rob was excellent. Customer service was on point. Answered all questions and was very thorough

Robbie is great!!!

My husband and I were very pleased with the service we received. Monika helped find just the right unit for us and was such a pleasure to work with.

special thank you to Robbie at the mount sinai location. Facility is kept immaculate. Robbie was extremely professional , kind and through.

I had a great experience renting a storage unit with Rob! He was fantastic and explained everything very thoroughly to me. Super easy and no hassle. Thank you, Rob!

Robbie was so very helpful on my visit today. I had a number of things going on with moving, downsizing, time restraints...and he made everything go so smoothly and easily. Thank you Robbie - I sure do appreciate everything you did for me!

Robbie was extremely helpful with supplies for moving. Quick speedy service with a smile :)

Just came from the facility and met with Rob who was super helpful. People like Rob are a pleasure to do business with..

This is a great storage facility. Very clean, organized and everything in great shape. Matthew is great !!! I’m so impressed by him. Always remembers my storage room and my name, including last which is kinda a tough one. Always polite, courteous , and friendly. Would definitely recommend Public Storage in Mt. Sinai.

Gtrat service by Matthew. Extremely easy process getting started.

Matthew is SUPER nice and SUPER knowledgeable. He made my experience a positive and quick process. He is so nice, honest, and is ready to help you in any way he can. I've used other locations and Matthew is by far the best person I've ever dealt with.

Matthew was super helpful and accommodating!

Matthew was professional, patient, pleasant. All the attributes that are so lacking today. It is nice to know that customer service still exists. Thank you!!! Prices were very reasonable as well!

Matthew was very helpful. Clean facility.

Matthew has been a great help always around and a pleasure to deal with

Matthew was great,helped me out alot.Call me back,got me good deal,i was goin somewhere else,but he persuaded me it's better here.

Great service my man Matthew help me find the perfect storage unit to store my stuff best employee

Monika did a terrific job helping me out , explained everything in detail , was fast and friendly.. created a very comfortable environment

I am currently researching a New storage unit because of my dissatisfaction from this one. I’m not sure what I paid when I moved in to my 5X10 unit BUT I DO KNOW this is the 3rd time the price went up & is now at $175! I was wrongly charged a $30 fee from THEIR ERROR which they REFUSED to acknowledge & just KEPT REPEATING WHAT I OWE! Thank GOD I have my own wheels for moving my things because the carts they have available are ALWAYS LOCKED UP!!! ANY TIME ANY DAY!?!?! I was SCOLDED for ATTEMPTING to THROW SOMETHING AWAY IN THE DUMPSTER! Yet there is NOT ONE WASTE DISPOSAL ON ENTIRE PROPERTY, Aside FROM THE DUMPSTER & garage in bathroom!!! OVERALL I’m ANXIOUS TO GET OUT OF THERE!!!

Matthew was very informative and friendly and got me out in a timely manor. Very happy with the service

Very helpful quality service reasonable cost

Easy set up and move in. Super clean and Matthew is very helpful with the move in process. Went above and beyond to make sure I got the right sized unit for my needs, best price and extra boxes and packing supplies

Very satisfied with the services provided by Matthew.

Monika was very efficient helpful and friendly, she was great! Thank you

5 stars all around! thanks Monica

Excellent service.....Monika was great & helpful!!

Just got our unit working with Juan. He was great. Knowledgeable and professional. Clean place. Would definitely recommend

Juan was very helpful, great experience

Monika at the Mt Sinai location was so helpful and made my rental process super simple, would highly recommend to anyone.

Kind and upfront about all costs. Secure!!!

Public Storage in Mount Sinai is a wonderful place to store your belongings. The parking lot is always clean, access is easy, and I always feel safe whenever I go there. Monika, the manager, is always helpful! She is very informative, and any encounter I have had with her has always been pleasant. One day I even saw her sweeping up the area in front of a unit because a customer was vacating his unit, glass had broken, Monika told me she didn't want anyone to get hurt, or get a flat tire. I think she goes above and beyond. Public Storage is lucky to have her as an employee!!!

Juan & Monica are phenomenal !! Customer service is truly “off the charts”. Thanks a million !!! 10 thumbs up!!!👍🏼😊

highly recommend using this facility. The staff was respectful and very professional.

Monika was so helpful def recommend this storage company

Good place for storage. Every employee I've met there has been very helpful. I especially want to recognize Monika. She goes above and beyond to help everyone and does so with a smile.

Good place to leave stuff

Great location and clean facilities. Kudos to Monika, she is awesome. Thank you :).

first year at this location they had a pipe burst and flooded the area increasing the climate and damaging my stored furniture. After insurance and back and forth they finally paid. during this they increased the rate not once but twice. I would not recommend this location or the public storage brand. rate increases too frequent, no access to unit after hours, no cart after hours, not 24hr gate access. no trash disposal.

bait & switch,gave I month free came back on Wednesday afternoon and was told they can't give me that unit they gave to someone else. I also had.a conformation #.Losey customer service!

VERY NASTY-Put me on hold and dropped call. Then was very rude and unhelpful. I will take my business where they are organized and want to rent space.

Carissa and Monika were extremely helpful in resolving a billing matter.They are very personable,and they handled my problem quickly,and thoroughly.

This is a very great place to come too. Carissa is always friendly and can't do enough to help. Thank you. Carissa

Carissa has been extremely helpful, she is always smiling and makes me feel welcome. I always look forward to dealing with her.

I came in to inquire about future storage and Tyler was such a great help and gave me all the information I needed. When the time comes to store, I will definitely be doing it there!

Carissa she gives great customer service above and beyond she's a keeper I hope you don't get rid of her

Great location and its always clean and easily accessible. Carissa is great to work with!

As if putting all your things I'm storage isn't hard enough, this place was a breath of fresh air. The person who helped me, I believe her name was carrissa?, was so helpful from start to finish and helped make the experience enjoyable. I highly recommend and will be sending friends and family there.

Amazing customer service and always has a smile on her face. She made renting my unit so much easier!

Carissa was very helpful in getting my rental set up. It is a clean gated storage unit.

Nice property, super friendly, will be telling my family and friends !!

Carissa was super friendly and very helpful with all my questions

Carissa made my moving experience so much less stressful than I thought it would be. I will definitely recommend to friends and family in the future.

They try to help, but its never what you think or what your looking for

Great location. Feel great about my stuff being there.

Make sure you buy insurance all .y stuff got wet and was ruined

Very friendly and professional staff. Clean, well lit storage units. Would recommend to friends and family!

Jared was fantastic! I could not have asked for better service. He went above and beyond! Would recommend to a friend.

CANSSA WAS VERT HELPFULLY IN SETTING UP THE RENTAL OF THE STORAGE UNIT

I reserved a unit about 2 weeks ago. It’s clean organized and the staff is great! Carissa was extremely helpful and kept me laughing cause moving Sucks.

Jon was extra friendly and knowledgable and made renting a space easy.

Carissa is great to work with, thank you.

Fantastic service and great rates

Carissa was super friendly and very helpful with all my questions

I rented my unit online. They called me immediately. Carissa was great. She handled my paperwork quickly. Got me a lock. We went to the unit and were finished quickly. I bought boxes and she offered to put them in my car. It was fast, easy and reasonable. Highly recommend.

An island of calm professionalism during a very stressful move. I was enlisted into helping to move my daughter to Stoneybrook for grad school about a week ago. After a long hot trip we found that the house she was moving into it was a complete mess and basically uninhabitable. It was clear that getting the property owner to admit there were many problems was going to take quite a while and we could not move anything in. So, our "adventure" took us to the nearest storage facility, which was this Public Storage. I had rented space before at Public Storage and found that this was the easiest-to-rent experience yet. My reservation got processed by Carissa within about 15-20 minutes. I found the facility itself to be very clean (I rented only an outside space). I also greatly appreciated the wide clearance between buildings. The clearances are wider than other Public Storage facilities I have used. Essentially, we were able to buy the time and peace of mind needed to focus on other matters.

TWO WATER DAMAGE incidents in three months. I rented a 10x10 unit on the second floor. Came in after one month to discover water in my unit from the dripping HVAC duct running over my unit so I moved to another unit down the hall. Two months later I received a call from the property asking me to come and inspect the contents of my unit because a "pipe burst" in the building. 24 hours later I received an email that described the situation as a "sprinkler issue." I don't know which is correct but I do know there was water in units on the entire second floor. There was water in my unit and some of my items were damaged. The purpose of a storage facility is very simple: keep customers stored items secure and dry. Public Storage Mount Sinai failed spectacularly. Stay away!

Jared is excellent at customer service,a true gentleman caring to the needs of the customer. Definitely recommend this public storage.

Super helpful staff. They always go above and beyond!!!! Ask for Jennifer!!!

Love that place great for keeping my extra camping equipment there

Carla is very friendly and helpful Don't like future no receipts

By far the best Public Storage place on the island. I have been coming here for years, the Manager Jennifer has always been so helpful & kind. She always knows how to put a smile on you’re face and she is an awesome person! Has the hottest car also. I fell in love lol thank you for being so sweet. 5 Star always!

I must say I love this place, soon as I walk in the staff is super friendly, they greet you right away with smiley faces, always in a great mood, I been coming here for years & it's totally a great environment, I love coming here! Jennifer is the nicest person ever! I highly recommend everyone to come here, perfect place, great prices, always available units. Thank you Public Storage.. You guys rock!!! I wish I can give 100 Stars *******😁😁😁Manager Jennifer is awesome, truly an amazing experience, always helpful! Thank you so much.

Best Store! Excellent Staff! Jennifer always been there for me. I’m so satisfied of this location. I’m so happy with you guys. I will tell all my friends and family to come here! Awesome units, This place is spotless compared to other ones. Parking lot is so clean. Everything is awesome! Thank you.

Great service for over 10 years!

I was welcomed and helped by one of the employees, Jennifer, who made my experience at the Public storage far better than the other locations, she was such a great help and made everything nice and easy!

Does someone work in the office? Every time I come here I always see a car during store hours, but no one physically is in the office.

Friend of mine was picking up her donations for need families

I have stored with many different company’s and this one is by far the best. Very clean and helpful staff I will continue storing here and I recommend others to also

I would recommend this facility fully. The manager Jennifer helped me so much, and Chris was there for me in a tough situation. I will continue storing here, and thanks for your help.

Do you have a phone number?

I was very happy with the storage unit, bit pricey, but overall very satisfied.

Clean, Secure and the Manager Michelle was very helpful, knowledgeable and lovely👍

Clean place. They randomly raise the rent on you, watch out.

Michelle is absolutely AMAZING! She is truly the epitome of excellent customer service. Public Storage should have Michelle training all of their employees! Thanks to her, I am totally at ease with this whole moving process! Thx again, Michelle!

What a clean complex and the staff so helpful.allways asking anything else you need and if and problems just. Michelle that works there is excellent will recommend to anyone. Hope to do business again.

We're lucky enough to have this storage company so close to home. Clean, convenient, and the staff is wonderful. Big thanks to Michelle!

Loved the staff and Kristina was awesome!!!

Michelle and Jennifer were very helpful. Thank you

Extremely positive and helpful.

came in yesterday and michelle was a pleasure. she was very helpful and easy to talk to. a few months back I had an issue w a worker here that caused me not to rent at the time, michelle takes the time to make sure her customers are taken care of, ty for understanding

When I needed help Jennifer was there for me. Clean competitive pricing facilities. Great place to store your things

I came in today (10/24/16). The associate Jennifer was really nice and helped me get all the items I needed to help my son pack. She was really helpful and made everything very simple for me to understand while going through the process. Great location.

Michelle gives great service!! Always has a smile on her face!!!!! Thank you for 5 star service Michelle!!!

Not recommended. Employee was extremely rude, was unable to get her name. (Edit: Her name is Shannon). I'll stay with current storage place and just go down a size than to switch to a place like this.

Shannon was very helpful setting me up with a storage unit. Thanks!

Customer service is great, everything is really clearly stated, we were helped by the associate Shannon and she was incredibly friendly and helpful and knowledgeable of everything about the units and the company.

Shannon was extremely Friendly, understanding and helpful! Made things so much easier!

Convenient , no trash disposal, and they keep raising the rates

Shannon was awesome!!! I have a broken foot and she was beyond accommodating and excellent salesperson... Carried everything into my car... So helpful!! Highly recommend this location because of her😊

Shannon was very helpful!

I bought boxes here yesterday and Michelle helped me pick out boxes for my son's Move. She was very friendly and had a lot of advice to offer. I find the return policy convenient because I came in today to exchange those boxes with her and she did it quickly and easily. She also helped me put them in my car!!. She sweet, very patient, and has a lot to offer. Well Spoken and I appreciate the advice thank you so much Michelle!!

Michelle works behind the counter and manages the store here she does a great job and I will be renting when I need a storage garage thank you Michelle and best of luck

I went in search of boxes big enough to pack several wall hangings. Shannon was not only friendly and helpful but personable as well. She was very knowledgeable on what was best suitable for my packing needs. Shannon even helped me load the boxes in my car so they wouldn't get wet in the rain! Thank you Shannon!

Went in to make a payment and when Shannon asked me how my unit was and noticed I wasn't happy she assisted me and my needs and showed me a size to know my options. Was noyt expecting that. Sweet girl! Great service

Michelle was so helpful. I feel.more comfortable about my move now..

Michelle at Mt. Sinai location is awesome! Very helpful and will walk you through every step of the way. She went out of her way to be welcoming and informative. I highly recommend dealing with Michelle when setting up your storage unit.

Well cared for facility. Quiet, accessible and clean. The manager who helped us was jovial courteous and receptive of courtesy. A great overall experience

Excellent service with a smile Michelle was very helpful

I come in often to pay my bill that is in another state and staff is always helpful.

Michelle was friendly and very informative.

Clean store and building. Michelle has been the most helpful manager that has worked here since my boyfriend and I have rented here. Much appreciated.

The manager of this property was extremely pleasant and helpful throughout the process.

I have been here a few times while moving for cardboard boxes and everytime I am receiving 5 star service from Michelle. She has great advice on how to pack certain items and best of all she always has a smile on. If you need boxes come here first they also have very good boxes prices and offers

michelle was a 5 star service. very helpful and it was a pleasure doing business with her.

Carly was great, she is very caring about her patrons

GREAT service Caity was professional, very helpful and thorough in the service she provided for me!!! She answered all of my questions was friendly and patient. It took me a while to make a decision on size of unit. Moving is stressful!! but at least this part went smooth thanks to the EXCELLENT customer service!!! Great location I am a return customer, wouldn't store anywhere else. Thank you Nicole

My husband and I researched storage facilities and found this location to be convenient, clean and priced right. Caity was extremely informative regarding this entire process.

I'm looking for a place to store my belongings. A friend of mine recommended public storage in mt. Sinai. I walked in a few days ago and asked a few questions. Caity answered all of my questions. She was very pleasent and she seems to really know her job. The building itself is very well lit and very well maintained. I highly recommend this location.

My mom rents a unit at this location. We had a couple questions and concerns but they were taken care of.Caity was a pleasure she was very helpful and knowledgeable. Her attitude was great she really seemed to care. I will probably be getting my own unit there myself in the future.

My experience started 9/2014 and have had nothing but good experience anytime I needed help either in person or on the phone. Today I met Kaitlin and need to change my address and also get on line, she was courteous and very helpful. Because of my treatment at tie Public a Storage unit I needed a 10x20 also in a climate control building and they found one for me in Nesconset . Very helpful. Would recommend this Storage place highly. They represent your company and they are an asset to you.

Bad area, a lot of thefts

I have always had such a great experience at mt. Sinai public storage. I would like to thank you in advance for having such a fabulous employee as Michelle. you are so lucky!!!. she is informative and knowledge and happy and positive. she made my day even better.

Paige and Kevin are the best!! they're so super nice and helpful. I had a great experience here!

Caity is really nice and helped me buy boxes!!

Terrific experience. "Paige" not only helped me to make choices, she also helped me load my car with the boxes and bubble wrap I purchased. Thanks, Paige!

I began visiting this branch a few months ago to make my payments because it's more convenient. Caity is a friendly person and a conscientious worker.

I recently came back into this store to purchase more boxes. When i came in the first time, Paige said that I would need more boxes. Well, she was right! My husband went in to purchase 50 more boxes, and he was also happy with the treatment he got there. He said that Paige was so helpful with him, answered all of his questions, even the ones that he thought would stump her (lol) and let him know that if we had any questions about moving and storing, to just give her a call. I can say that we definitely will!!! I absolutely love how every time we come in, she greets us with a smile and asks how our move is coming along. I recommended her and this store to our friends that are moving, and even they said that they thought she was fantastic :)

Caity was a pleasure to deal with. She gave us a whole tour of a very clean and impressive facilty. She also gave us moving tips in what boxes we need and how to pack our belongings.

Went into the public storage to buy boxes, the girl was so nice and very knowledgable. I had no idea how many boxes I needed but she definitely helped me out. Not my first time in there, but the people are always so nice :)

Came in for boxes and bubble wrap. The woman who helped me, Paige, was very polite and friendly. She knew a lot and was helpful. I'm thinking about getting a storage unit to store some of my stuff soon and she was very helpful with showing me some different size units and was very patient with me. WILL be returning for more boxes and a unit soon.

Location is clean. Hours and access are good. My only complaint is that every year Public Storage increases the fees for the storage room by 10%. I feel this is excessive and has already made me downsize from a 30 foot to a 20 foot room and will probably cause me to vacate the storage locker in the near future.

I never had a bad experience dealing with Christina. She always has a smile, and asks if there is additional help she can do. Her excellent service is a blessing to Public Storage

I stop to buy some packing supplies and the girls Christina and Carla were so nice, I will come back if I need to rent space or buy more boxes.

On 11/20/14 I visited the Port Jefferson store and was assisted by Christina. She was a cheerful, courteous and helpful manager of a spotless facility. Her explanations were clear. Her tour of the facility was most helpful. I am glad to have met this young woman. She made me confident that our belongings would be in good hands. In addition I know I can call for assistance to this bright, intelligent young woman. . This young lady is a winner for Public Storage Thank you, Christina. Michael Glennon

I rented a storage long time ago Christina and Carla were very help full. I definitely be back if I need a storage again.

christina was prompt and professional. I would do business here again

Very clean n safe. No worries great staff. Would certainly use again.

Christina was very nice and helpful, she was also full of information and detail. My first time here and it was great. Definitely recommend it, especially Mount Sinai.

The staff is always very nice and the storage area is very clean.

Great expierance, I was searching for a while for an affordable storage space. And when I called public storage I was overwelmed by manager Christina, not only did she have a great knowledge of the units and what I needed, but the service i recieved from her was exceptional. They were the most affordable but I would have went with them on the service alone and how comfortable she made me feel.

absolutely great , great staff,, accomadations and location...cant think of any other place i want to use.

Friendly staff. Courteous and Helpful.

I was in the process of moving and have been here for boxes and moving supplies. Christine has always been there with a smile and help and has made this moving process easier for me. I will definitely be back any time i need any more boxes or anything else.

Excellent service and professionalism! The staff has been very informative and wonderful!

I enjoyed the service ,I received at ps,Christina was very nice and greeted me with beautiful smile,offered all her services too me and then some ,never complained about all i gave her,handled my problems with a smile. Sometimes I can be a,mouthful .Wish all staff was like her.Master hinson

IT WAS A VERY NICE WAY OF DOING BUSINESS. CHRISTINA WAS GREAT. SHE WAS MOST HELPFUL, FRIENDLY AND INFORMATIVE.

The staff was courteous and helpful..... they took time to make sure I understood how to operate the kepad and the fastest way to get to my unit.... A special thanks to Christina...she is an asset to your company!

Great experience! Vinessa was extremely helpful with tons of information.

Excellent service. Christina, the office manager, is very pleasant and helpful. The building is clean.

Christina was great with her customer service and facility was stocked with plenty of moving supplies , nice large premises , very clean and well kept !

Went to this storage place and found a staff that is very helpful and understood what we needed. The lady name Christina was very knowledgeable and friendly. Thank you for your help.

Customer service is great. Christina, Carla and Craig are very helpful and pleasant! Prices are reasonable. Probably the best prices around

This was a very pleasant experience, i have arrived to the facility about 20 minutes before closing time, i rented a storage room that was very clean and has a good light and i got the keys and when i got back to the room with some of my boxes from the rented truck, it turned out that the room will be very small, i misjudged the size!! I ran back to the desk and the lights were turned off and the employee was leaving for the day and closing the door. I almost missed her, and i explained to her my dilemma and she was so sweet and professional that she went back to the desk and stated a whole new process of renting a bigger room for me. She has saved my day and her help saved me a lot of real trouble.Thank you Christina, I owe you a big time.

What a friendly clean facility. Cala and Christina were very friendly and helpful! Pricing was the best I have seen as well!

When I got my unit they had to give me a better one downstairs because the snowstorm effected the one I had rented(but I had not used yet).They worked with me on this and other things that came up and took great care of me and made sure that my account was right with credits due, etc...Christina and Crystal were the ones who took excellent care of me!