Public Storage Self-Storage Units at 3825 US Highway 1, Monmouth Junction, NJ

Gabby thank you 😊

Jaedyn was wonderful for help me.she great all the way.thank you so much.

During my time using public storage Ms Jaedyn at South Brunswick. She has been very helpful and professional with assisting me. She is a prefect employee that represents your company.

Have had a unit here for 4 months. They advertise no money down until date of move in, that wasn’t true. You get phone calls every day about when you were going to pay for your unit, which was just annoying and not as advertised. 2 months ago all of the units in our section were broken into with the latch mechanisms damaged, this still hasn’t been fixed. Just got an email today that our unit rent was going up from $140 to $190 starting next month. Only good thing I have to say is that nothing was stolen from our unit when it was broken into luckily. They also advertise $1 for first months rent, but when asked about this promo for some reason our unit does not qualify. Poor business practices all around, would not recommend this place. Updated on 8/30/23: was informed earlier this month rent was increased again. So 15 months ago when we signed on rent was $130 base now it’s $230. I called to complain about the rent increase and they offered me 3 months at a reduced rate. Unfortunately for me I didn’t realize this didn’t apply to the current month we were on so now they are slapping me with a $35 late payment fee. My belongings were moved up the road to their competitor for $85/month for a bigger unit and they could care less. “Your late payment fee is due in order for you to vacate at the end of the month and avoid being sent to collections”. What an absolute joke of a business, dear god avoid this place at all costs!

I cannot express how awful this storage place is. I’ve utilized them in the past with no issues other then they raised their rent before a year. I was a returning customer since back in 2019 and present. The rent has gone up midway every year since I’ve been there and only a couple of times they helped me when they knew I was struggling to pay rent. I would leave this storage but I physically can’t do it by myself. The fees are outrageous and you won’t be able to catch up so this month I may have to let it go.

Jaedyn was very kind and Informative even staying late to help me. Thank you!

Jaedyn was extremely helpful, polite and thoughtful. Give this gal a raise!!!!

Hi Jaedyn, Excellent response from Jaedyn. Thank you so much.

Jaedyn is great, super helpful and funny! She helped me get the space I needed in a pinch. Thank you!

Had a very easy experience with Public Storage! We had to use them for one month until we moved into our new home. The women at the front desk were friendly and answered all of our questions. The unit sizes were exactly what we needed. Only complaint is wish they offered units with an outlet (wanted to store our deep freezer) but wasn’t a big deal at all. Move out was easy and seamless on the app. You can also use the app to enter/exit the units after hours which is super convenient. Also the prices with public storage are definitely the best around. Would definitely use them again in the future if we needed to.

Jaedyn was very helpful and explained all my options in detail. Great customer service experience.

Jaedyn was very kind and helped me set up my account thanks

Very helpful and attentives to all needs Sarah is the best I hope I got her name righ. Very caring.

Jaedyn was very helpful in helping me pay my bill from another location. Thanks

Will definitely be back again if I need storage. The staff was always so helpful.

Glad I chose this place!

Really good customer service. Very top notch

Jaeden was really amazing and patient

Jaedyn Great customer service and following up on customer satisfaction ⭐️⭐️⭐️⭐️⭐️

Jaedyn is very nice and professional. Nice place!

This is my first time with public storage and the employee jaedyn is so nice to me. One of the best people I have met so far. Thank you jaedyn

Jaedym is very kind and helpful, she even speaks Spanish! Thank you!

Rented for about a year when I moved. Easy access. Great to move large items in and out being on ground level. Staff was nice. The only negative was the charge for the lock they require you to purchase from them.

Jaedyn. Great Manager

Jaedyn was so kind and helpful throughout this process! This is our first time renting out a storage space and Jaedyn was super professional, gave us all the info we needed to feel confident about the space we wanted to book. She also gives great moving advice in general! What a gem of a person!! We are looking forward to using Public Storage. :)

Jaedyn very well spoken.

Jaedyn was great!!!

Jaedan was really nice !

Jaedyn was super helpful in getting me what I needed at another location. Thanks!

Excellent customer service thanks jaedyn

Appreciate all the help I've received from Jayden and Gabby. I had an issue with my storage space a few months back and Jayden was able to give me updates and later replaced the hasp herself. Yay! Great service. Gabby helped me with my contract inquiry. Service with a smile.

Jaedyn went above and beyond. She did amazing and walked me through everything

Jaedyn was very helpful and very experience enjoyed speaking to her thanks to her very much made my day much easier

Jaedyn was very friendly and helpful thank you

Gabriella was very nice and patient and I I got the best service.

Jaedyn was such an amazing host she was help with all the information and the property was really big to me at least this was my first time at public storage and I will recommend to my friends

Jaedyn was beyond helpful. Thank you!

Jaedyn was great !! Excellent service

I don’t really write reviews unless an employee gave me a 10/10 pleasant experience, and Jaedyn did exactly that. Answered every question i threw at her (unfortunately there were a lot of them lol), very efficient in helping my partner and I, and had a positive friendly attitude the whole time. Definitely made our first visit here as lovely as it could be!

Went to this storage facility and inquired about renting a unit and the manager there, I think her name was Sarah, she walked me through the rental process with all my questions answered. Would definitely recommend this storage facility. Thank you Sarah for giving me great customer satisfaction.

Jaedyn, the property manager was extremely competent and skilled in helping moving truck to safely exit the facility. She was very hospitable and helped to find registration n insurance of the u-haul truck as it was in an odd place such as back window of inside of the truck. She went above n beyond to help customer like me.

Had a great experience renting my unit, especially with the great customer service that I received from Jaedyn who helped me decide on the size I really needed. This place is very clean and safe. Thanks a million for all your help Jaedyn!

Jaedyn is amazing!!!! The service at this location is as good as it gets. Thank you for your wonderful support and helping me get me the perfect spot. Customer service is everything!

Last year and half had a $48 increase almost 50 %, nothing like trying to help the customer out in these times. I wonder were all this money is going ? Now to boot I was notified there was a break in, which doesn't surprise me because the unit door entrance aren't locked. I will be leaving as soon as I get a chance to get my stuff out of there. More problems with this location, can't get a family member access to location, seems only time someone is there is on weekends, Make numerous phone calls , email sent with no response. What I get is the boss is busy or in meetings. Trying to get stuff out but they are making it very hard, I'm guessing they need the $$$.

Nice people and recently renovated

Jaedyn was very friendly and knowledgeable.

Kinda typical "1st Month Free" bait and switch. Pretty expensive. I pay less for a unit in Manhattan. 🤷‍♂️

Jaedyn was very efficient and pleasant. She explained everything in detail. Thank you!

Jaedyn is always reliable and helps me out every year. Would give 10 stars if I could. Excellent!!

Excellent customer service by Jaedyn... Thanks!

Jaedyn was really helpful. I would definitely recommend this location to rent a space.

Jaedyn was great, giving us all information needed to move in.

Jaedyn was very helpful and has great customer service

jaedyn its the best at customer service. thank you

Excellent help

Gabriela was very nice and helpful!

Jaedyn was very professional would love to do business with her again

Ease access storage units. Reasonable pricing. Jaedyn (manager) is awesome => she assists you thru the entire process from start to finish.

There is a break in in this Storage! !!! Don’t rent here...

Management was very helpful and polite. Got exactly what i asked for.

Jaedyn was awesome! Perfect example of good customer service.

Jaedyn was super helpful!

UPDATE: Unfortunately I am changing my rating due to an undisclosed $103 spike in monthly payment. 5 months after I started renting here my rent took a significant spike, unfortunately at the most inconvenient time for me as well. I called and they said all they can do is save me a very small about. So I will be moving to a different storage unit. Unfortunately this has made me drop 2 stars off. I will update if the concern from my earlier comes to light. ORIGNAL: Jaedyn was super friendly and polite. This is the first time I rented a storage unit and she was very informative. She did tell me I will get fined for stains to the floor and I stupidly didn't check the day I signed for the unit. When I moved stuff in I saw some stains on the floor of the unit by the door which I photographed in case they try to charge me when I no longer need the unit. Hopefully it does not become an issue, but trust and believe I will if it does become an issue. However, so far so good.

Jaedyn is a awesome staff, she was excellent, and helped me understand everything. Wish I could meet here here for everything I come around .

Today was a great experience I met two nice ladies who really showed me the ropes of storage Donna and Jaedyn I really appreciate it

Property Manager Jaedyn was such an amazing help! Helped my family and I pick out the correct size unit. Couldn’t have don’t it without her, truly loves helping, and enjoys her work.

Jaedyn really helped me

Jaedyn was an absolute pleasure to work with while deciding to rent our first storage unit. Thank you for being a smiling face and for answering all my questions so honestly. She truly was so knowledgeable and I’m glad she was the one showing me around! Nicholas also gave me a call when I first submitted the reservation and was very helpful by making sure he provided every detail I would want to consider. Thank you both!

Jaedyn is amazing!

Nicholas was very helpful as soon as I walked in and answered all questions. Made me feel comfortable enough to start my rental. Thank you!

Nick was very helpful and getting my unit in a timely fashion! Thank you for the excellent service!

I had a very excellent experience with Nicholas ,He gave us so many tips and answer all our questions very professionally way , Thank you Nicholas

Unfortunately, they are great on first impressions until they start to bill you incorrectly on purpose so you get to pay extra fees.

Nicholas was awesome in helping us get exactly what we needed. He has a great sense of humor me very personable.

Jaedyn is so professional, friendly and very thorough with my transactions and no problems with all my questions, she answered all of it with ease.

I had a very nice experience with Jaedyn when I walked in to confirm my reservation. She was friendly, knowledgeable, and she helped me set up an account, even walking me through their app. She left me feeling confident that I was going to have an easy experience with my storage unit. I appreciated her honesty when she told me they were understaffed and admitted they hadn’t had been able to stick strictly to their office hours. With this pandemic I totally understand. I’m glad she gave me a heads up and if I need to speak to someone in person for whatever reason I’ll phone ahead!

CooL dude

I just rented a space today from Jaedyn, the Property Manager, and I cannot say enough good things about her. She took the time to explain everything I needed to know, and was incredibly helpful and easy to talk to. She’s reliable and dependable and an asset to the organization. Also, the fees are very reasonable, and there is no contract to sign with hidden costs.

Jaedyn is really helpful with whole process of moving in

Nicholas is a great property manager.

Great customer service Very friendly Jaedyn is the best :)

Great price, great service. Thanks Khalif for your help

Jaedyn was so helpful throughout this entire process. Can't express how this has been a great experience. Jaedyn answered all of my questions and made sure I had no issues. Thanks. Jaedyn

Jaedyn and Kenny were the best! Moving is so stressful and the south Brunswick location has been the most helpful and efficient and STRESS FREE part of my move! Jaedyn guided me thru every step of the process and was so patient! Kenny also called to be sure I was safe in the terrible weather we had. Thank y’all!

Jaedyn has been very helpful . She has a positive demeanor and is a pleasure.

The manager, Jaeden saved the day with providing me with all of the necessary information on renting storage space. Very knowledgeable and friendly.

Jaedyn was wonderful and did an amazing job.....

Jaedyn is the best!

VERY.NICE JAEDYN

Jaedyn was very professional and helpful, the enrollment process was very smooth.

Jaedyn was very nice and helpful in getting my spaces. Thank you!

Jaedyn was a big help with my storage rental, she made it a easy transition, I spoke with Shannon the day before and she was also very big help,great team work with these two....I appreciate the help and information they provided.

Jayden was very professional, accurate , helpful & nice .

Jaedyn and shannon was wonderful at helping me. Wonderful service

Jay has great customer service and helped me through the whole rental process over the phone she was amazing..

Excellent service! Jaedyn and Shannon exceeded expectations for my storage experience! I'll be using Public Storage again in the future.

Wonderful renting experience. Jaedyn was a life saver, extremely pleasant, very knowledgable, and made the processes painless. Would absolutely rent more units from them.

Joedyn is absolutely amazing! She went beyond and all to help with my rental. I wish every company could have this type of customer service.

Contacless storage easy to access. But once closed no access. Clean unit but water stains on floor.

Terrific customer service!!!!! Jaedyn is absolutely amazing!!! Highly recommend this location. The best

Jaedyn did a great job!

Jaedyn was professional, extremely and a very pleasant personality. She knows what she's doing and does it with a smile

Jada was very helpful thank you very much

Jaeden was very professional and friendly.

Thank you to Jaedyn, Shannon, and Donna for all your help! I've been going through a lot after losing my mom in January; your team has been so personable and caring. The communication and courteousness has been amazing. You made this time much easier especially with me living out of state and I want to extend to you and your location how grateful I am. Thank you all again! Hugssss

Great service

Jaedyn was phenomenal. Thank you so much for your help!

Jaedyn at the Public storage is a great customer service. I recommend anybody looking for a storage to check them out. She even helped me get a second space thank you!

Jaedyn was very helpful and knowledgable and let me know of things to protect my stuff Thank you!

jadyn was very professional

Jaedyn was super helpful explaining everything being a first time storage renter!

GREAT EXPERIENCE!!! VERY INFORMATIVE

Jaedyn was great. Helped us quickly move in and out of our unit! Overall great experience, thank you!!

Jayden helped us get set up with a storage space, and she could not have been more helpful. Since this is our first time putting things into storage, she gave us so many tips and overall helpful advice - and she was so friendly and eager to help. We will be reaching out soon with even more of our questions!

Jaden was great!

Jaedyn was awesome!!!

Jaedyn was extremely helpful and professional. Recommend this facility highly for storage purpose !

rent space but to small. stopped in office Shannon help me. got big space. price was good.

I rented an unheated 10 X 25' garage unit for about one year at this location until we could afford to move out of NJ. We wouldn't have been able to escape HAD IT NOT BEEN FOR ENGAGING PUBLIC STORAGE as interim secure storage. Bless you guys!!!

Jaedyn good

I had reserved two storage rooms for the Public Storage in Monmouth Junction, NJ and after taking a day to sort things through determined that I did not need either space. Unfortunately, I had lost track of time and so was not able to reach their office until the day after I was supposed to start. On the next day, when I spoke with Jaedyn, she was very nice and friendly and cancelled my reservations without any hassle. I definitely will come back here to rent next time when I do need space.

Highly recommend to all. The storage manager Jaedyn was so helpful. This was my first experience storing belongings and she made the process very easy.

Jaedyn was kind and helped me find the best price and the best space, thank you.

This place is very convenient and Jaedyn was very helpful in walking me through getting my space. Thank you!

Jaedyn was great, very helpful. Thanks

Jaedyn was great with helping me

This has been the best storage rent experience so far. Jaedyn showed me the unit and provided me with all the information I needed to make the decision. Got me through paperwork fast and easy setting up autopay and my online account included. Great job Jaedyn, thank you much for the best customer experience ever 🤩

Jaedyn is such an amazing help! She is definitely an asset to this company.. My experience was absolutely a pleasure because of her! I will recommend this facility for years to come... Thank you, Jeanette

Jaedyn was just amazing, informing me about the policy of cleaning my unit out and i greatly appreciate her for that!!

I am usually not one to do this but after speaking with Shannon and Jaedyn I felt obligated. These ladies are passionate about their jobs and it truly shows. It has been a while since I have had this level of customer service. They both were so kind and took the time to make sure I understood everything. I recommond stoping by and speaking with both of these young ladies and I promise you wont regret it.

The worst. The most unprofessional experience I’ve ever had. The looks of the facility itself should give you a clue into the kind of people you’re going to be encountering. While booking the unit, the sales person is trying to convince you that you that you are going to need the most ridiculous of items. A dehumidifier, a tarp, a bow etc. Not the place I would ever recommend. In the end, the sales rep could not wait for 15 minutes and in turn, I took my business down the street to a much better facility with less shady characters and more professional people.

Jaedyn was amazing thanks

Jaedyn was the best customer service I ever had I mean ever ten stars for her employee of the century thank you for everything

Jayedyn was awesome and very helpful.

I would like to thank Jaedyn for the wonderful customer service she provided when we moved out. We had a good experience at South Brunswick Public Storage.

Jaedyn was extremely helpful and very knowledgeable, thank you so much.

Jardín was amazing even staying late to help me and being so busy! Thank you!

Jaedyn in was extremely helpful got is through a confusing time. You need more people like her working for your company

Jaedyn was very friendly and professional and she was very helpful and patient with my unit rental. I had made the reservation online. When I came to the office to complete the reservation Jaedyn was there and she told me the computers were down but she walked me through the process to complete the reservation on my phone. She is very knowledgeable about how all the system works. She answered all my questions very patiently. Good to have there. Thank you Jaedyn!

EXCELLENT experience with Jaedyn, Awesome!!! Extremely efficient, and professional in every aspect. Jaedyn thank you for being there for me. Public Storage thank you for employing a Top Notch Representative!!!

I walked in to inquire about a storage space and Jaedyn was wonderful.. She took all measures and steps to help me decide on what I wanted. I would definitely recommend to family and friends..

JAEDYN was great. Gave alot of useful information and very polite and friendly.

Jaedyn was such a personable individual and explained everything thoroughly in detail. The customer service she provided certainly made the decision a lot easier for me that Public Storage was the right place to store my personal belongings. She ensured all my questions were addressed and shared with me the options I have for the items I needed to store. Very happy with my decision, thank you!!

Awesome job, thank you for the great explanation and service Jaedyn

Jaedyn was very polite, courteous and helpful! She is an asset to this company! Thank you!

Jaedyn was amazing and very personable. She is very professional and informed in this job. Thank you!

In our current world, an excellent customer service experience really stands out. That's why I give high praise site manager Jaedyn for the level of care she provided in helping us work through our storage issues this summer. She demonstrated great patience, wonderful problem solving, and most of all, cheerful kindness that made the whole experience fantastic. What could have been a debacle of coordinating schedules of many students and different time zones was a breeze, thanks to Jaedyn.

I rented online and couldn't find my unit. I stopped by the office to ask for help and Shannon was amazing! She stopped what she was doing to help me right away and was extremely friendly which you don't see anymore this says. Couldn't ask for better service thank you!

Property Manager Jaedyn was extremely helpful! I had to organize storage units with another person which made things complicated, yet she took the time to help us. Problem solved! So glad we used this storage business and that we connected with Jaedyn.

Jaedyn was really helpful and nice..

Jaedyn was great! You and Kenny both helped me so much getting my storage in short notice. 5 stars!!!

Jaerdyn was awesome 👌. I appreciate her help.

I am a first timer, and Jaedyn walked me through entire process very patiently. She answered every question in as much detail in a professional manner. Jaedyn also suggested multiple options and offers, walked me through process atleast twice to ensure accuracy, I might come back here because of her professionalism.

I visited this location and i did not rent but totally satisfied with services by Jaedyn! And i jsut want to express how happy i was that she was helpful enough to find me another location that satisfies my needs. Thank you Jaedyn! She is awesome!

Jaedin was pleasant and very helpful.

Jaedyn is the Bomb great customer service! Pleasure processing a unit in a timely fashion. Great experience!

Deb was helpful and made my move in very easy.

Jaedyn was extremely helpful and professional. At a time when social distancing is at an all time high, she handled it masterfully. She skillfully observed the rules without making me feel awkward or uncomfortable. Jaedyn delicately cross-sold additional products without overselling me more than I needed. She was truly a delight to work with and exhibited quality customer service. I believe the highest form of compliments are public praise, therefore, I was compelled to share what a wonderful experience I had in what could’ve been a very stressful situation.

I’m currently in the process of moving, so I needed a storage unit to store my belongings in. Jaedyn took care of me and made sure I had everything I needed and the right size unit. She treated me with kindness and respect, made the experience a positive one.

The manager jaedyn is very helpful and great customer service

The storage unit was just what I was looking for and Jaedyn was super helpful and nice!

Jaedyn was so helpful today. She was great at making sure I don’t miss my appointment, and was very great at making sure I know all the information for storing my stuff! Would recommend!!

Jaedyn and Kenny were very helpful in finding the right accommodations for my dorm needs! Appreciate the help.

Loved Jaedyn and Kenny, they were so incredibly helpful and got us all moved in super quickly!

I recently had a fire and came to purchase a storage unit to store anything that I could salvage. Jaedyn was extremely sympathetic to my situation and took her time give me all of the property details about the storage unit the pricing and the specials. She is an incredible asset to Public Storage and she was a delight to meet.

Jaedyn & Tati were excellent with explaining everything we needed to know abt the storage facility.

Jaedyn was terrific. Helpful, knowledgeable, and a great personality.

jaedyn was very helpful and shows all available units

Tati and Jaedyn were very informative.

Jaedyn and Tatiyana were very helpful and kind with my vacate and my stay here was great.

Jaedyn and Tatiyana were very sweet and kind in helping me find the best space for the best price. Tatiyana even speaks Russian she is wonderful and Jaedyn was very kind . Thank you girls!

Jaedyn and Tatiyana were very pleasant and kind in helping me get my second unit and helping me get what I need

Jaedyn and Tati were very helpful in our move.Great customer service

Jaden and Tatti were great and helped us out in overall check out

Jaedyn was very friendly and knowledgeable. She helped me get the right storage unit for a great price. She even called her boss on an off-day to help me get a good deal. A +

Amazing staff very helpful

Jaedyn was such a delight to work with. She walked me through the entire process with such patience. She answered all of my questions satisfactory and I left feeling my valuables are being stored and will well protected.

I was a good storage overall, easy access from rt 1. Hours are good. Jaedyn was helpful and gave good customer service. Thanks

Jaedyn is amazing. She was very helpful and guided us through the process.. the place was nice clean and easy to access.. thanks so much !

I am very please with the customer service here. Jaedyn was superb and assisted to the best of her knowledge to get me the things i needed. Thank you!

Jaedyn was great!

I was never able to put anything in the locker. It Tara and Jaedyn were very kind and helpful with the move in and move out process!

Very friendly . Wonderful staff clean and affordable

Called to get some info and spoke with a young lady named Tara. She was very informative and answered all my questions. Would highly recommend her facility.

I highly suggest using this reliable storage company. Especially if you ask for tara she goes above and beyond!!! She made me feel comfortable with my belongings being kept at this facility. The customer service and pricing is very reasonable!!!

Tara was great. She was patient and really helped explain all the questions I had.

Love this place...employees are amazing Tara is the BEST....

Jaedyn was excellent in providing the help I needed. Pleasant to deal with and very informed and efficient. Thank you for your help!

Khalif was very helpful and expedient in getting me checked in and set up.

Khalif was great to with

I reserved a unit online and went into the office later today to complete the paperwork. I was greeted very pleasantly by the manager, Sharon, who did not say anything about the fact that it was almost closing time. She directed me to Jaedyn who processed the rental and made sure I had the right size unit for my needs. Despite the time, she was very patient and even showed me other products that I might be interested in. Jaedyn is very knowledgeable and provided excellent customer service with a smile. Thank you.

It was the best experience ever meeting Tara she made the whole process go smoothly and was very patient and informative.

Harden was very nice and warm reception I recommend to people

Jaedyn was very polite and helpful when I came to transfer to a bigger space. She was awesome 10/10 recommend going to her. Thank you!

Jaedyn is a good person she received me will. Your storage facility is good and clean

Jaedyn is a wonderful asset to your company, she is very pleasant, helpful and knowledge -able about all aspects of your company.

Jaedyn made the whole sign up process so easy. She is very knowledgeable, helpful and friendly. Thanks.

Rates keep going up, up and up. Price you contract for does not seem to matter. You will receive email every few months advising of rate change. It is reprehensible and bad business especially when an over abundance of storage places in the area. BEWARE!!!!!!!!!! If I had the resources and help I would pack up and go elsewhere...that is how disgusted I am with this place. Makes no sense and no one at PS cares....heartless people!

Jaedyn was so helpful. One of the best for sure. I got no questions left regarding storage after talking to her. Great job!!!

Jaedyn is really helpful to get us move in. Nice space and price!

I had a streamlined experience at Public Storage today. Jaedyn was really helpful while showing the storage room and also helped out a great deal in understanding all options available for the moving. I would highly recommend Public Storage for your storage needs. Thank you!!

Tara is awesome. She makes transactions so seamless and easy. She explains the details thoroughly and make sure that we get what we paid for. Thanks Tara! I am updating my review because this is what I think of a good customer service, when the customer is in a difficult situation, the representative goes above and beyond to make things as smooth as possible. Here’s the reason why I changed my review: - First time I went and got my storage space, I was super pleased with the customer service. Tara was cheerful and very friendly. - the day when I hired a mover and moved everything there. I realized my storage space is not enough, so I went to the office to see if I can change the size. - Tara was in the office, and in the most unfriendly mood and attitude. I asked if she can give me the storage space number so that the mover can start unloading the stuff outside of the space. But tara said you are not allowed to go there until paperwork is done. Here’s where i was hoping for some above and beyond customer service, where she at least allows me to unload my stuff outside of the unit which i will pay in few minutes. Highly disappointed!

Excellent!! Great experience great people.

Jaedyn was fantastic!! So friendly and make the check-in process so easy and quick when I had limited time. Thanks Jaedyn!!

Jaedyn was extremely nice and helpful throughout my move and helped me with all my storage needs. Definitely would recommend.

I had a chance to store my stuff at public storage. I met amazing delight,charming, smiling face lady named Jaedyn. Is professional attitude, make my day good.

The public storage is neat and very clean however allow me to say this, the representative was extremely helpful. From the moment I made a reservation within seconds, a call was issued thanking me as well welcoming me in for a consultation. Jaedyn was extremely helpful, knowledgeable as well very professional whiles wearing a smile taking me through every necessity. I recommend u ask to speak with Jaedyn.

Tara's great. Very helpful with me switching units. Definitely recommend! Decent prices too.

I'd like to start off by stating Uhaul is now dead to me. After about 6+ months with them I found all of my property covered and smelling like mold. I mean I paid my bill and then drove over to my unit to drop off some things and find mold everywhere. Wouldnt be surprised if the renters next to me have the same issue considering it's a walk in with atleast 8/10 units inside🤷🏽‍♀️I found PS and explained my situation and what I was looking for. I called and spoke to "Joe"who was really cool and friendly. Easy to talk to and when I showed up, Tara helped me alot. She was just as friendly and easy to talk to as "Joe"..the price for the unit I got is great really dont think i could find better anywhere else and trust me I've checked. Once I called them, my search was over. Thanks guys really appreciate all your help.

Tara was fantastic made my move in experience quick and easy

Jaedyn was very nice ,help me for everything I needed and she is such a kind of person.thank you

Jaedyn took very good care of us. Thanks you

Great service

Great service by Jaedyn.

Love the place walked in look to get a storge got it at a good price an the girl jaedyn was very helpfull

Best no-nonsense Price on safe, simple, secure Storage. Why pay premiums in Lotus Land?

I was helped with my storage rental by Jaedyn who was very knowledgeable and helpful.

Jaedyn was great! Was very quick and efficient

Jaedyn was amazing!!! 5 star service and very helpful!

I had the best rental experience at public storage received a great deal and Jaedyn was amazing at assistanting me with all my rental needs.

Jaedyn was very nice and patient and also helped me understand everything perfectly

Excellent service by Jaedyn, knowledgeable, friendly,... thank you

Jaedyn was an absolute pleasure to work with.

Nice and clean

Jaedyn was a fantastic manager, she was polite, informative with great customer service.

Shannon loves what she does and it shows. Always a pleasure.

It’s always a pleasure when I come to this location. Spoke to Shannon who was awesome thank you!

Shakia and the team are great!

Shakia was great assisting me with getting a storage unit. Super friendly place.. highly recommend!!!

It's nice the attention is better good rent in the storage -Shakia

Khalif is the most accommodating and friendly customer service rep I have ever worked with!

Very friendly staff

Very convenient and great service!

Khalil was a great help

Khalif was an amazing representative, the process for signing up and attaining my unit was flawless and he made the entire process enjoyable. He’s extremely personable and Public Storage definitely made the right choice with him running this location. Can’t wait to continue my storage experience here with him.

Great service

Best place to go Very prompt n courteous

Shawndel was amazing. She explained everything and got me in and out!!! Wonderful service. Hold on to her!!

Shawndel provided such great customer service! During my visit it began to rain but I was interested In seeing the different sized units to best pick which one was right for me, Shawndel didn’t mind the rain and continued to show me 3 different units all while having a big smile on her face! I would definitely recommend anyone to rent from this location and ask for Shawndel. When she is not available here she manages the Edison Public Storage location!!

Great

Katie was wonderful setting up our unit. She provided all the necessary information in a very professional manner.

Khalif was extremely professional and answered all of my questions very quickly and thoroughly. He's definitely an asset to the Public Storage team.

Nice

Great storage facility and rental availability. Khalif was also very helpful detailing some of the plan options with the units.

Khalif was really helpful and explained things really well.

Khalif was very clear on his instructions as well as offerings that would help us with our new move. Look forward to doing business with him again.

Not pushy, quick and honest.

Friendly service..khalif is great and very professional

Khalif was great. He was super helpful, fast and friendly. He really made renting a storage unit a nice experience

Khalif has great customer service skills. He was very patient with me during me decision making process. The whole process was easy and quick!

Katie’s Service was very prompt and professional. I highly recommend using the public storage in south brunswick nj. Thanks for all of your help!

Khalif was amazing and very very patient.

Everyone there is very nice and easy to deal with

Katie and Kristina were extremity helpful, great service and knowledgeable. I highly recommend this Public Storage location!

Thank you Jon for great customer service!

Jon was a lifesaver for me today! I appreciate him going over the top and ensuring I able to store everything safely into the unit. Thank you!!

Amanda was really great and helped out. Love the service..

Amanda was great and very friendly

Shelbi was extremely helpful and professional. Would absolutely recommend to people I know!

Great space...

Would never recommend to anyone! Bad business!

Shelbi was very good manager and she give me fentastic service. I will give her 10 out of 10 👍

Shelbi was the greatest property manager I have seen. Quick service, clean facility. Thank you!

I worked with Katie and shelbi today. They really made my moving experience so much easier. Thank you so much ladies. If I could give 10 stars I would!!! Thanks again.

Cierra was extremely helpful and informative in helping me with a new unit. She was a pleasure.

Not bad

Shelbi, my assistant is awesome, she’s super nice and passionate. This storage is neat and quiet, nice place to store my stuffs.

Family need a storage unit for the spring cleaning at the house. I was very pleased how professional Shelbi was when I arrived. She was very helpful throughout the whole process and very friendly.

Came in today and met a true customer service professional. He took care of me and my wife needs and was very friendly and funny. Emmanuel is a great asset to the company, and encouraged me to apply. Great Job Emmanuel !!

Shelbi was very helpful

Karen is very friendly and helpful. I appreciate her help. She also give good directions when you accidentally go to the wrong facility.

Shelbi was absolutely awesome, very professional, and knowledgeable about the products and services provided by Public Storage. I was very grateful because I was able to purchase the right quality and size boxes as well as packing tools that I needed. She was very clear and gave me a complete breakdown of the storage space, insurance and monthly cost. Speaking with Shelbi helped me to get exactly what I was looking for without the hastle and there was no need for me to run around and shop in different places. My storage needs were met and the added bonus was the excellent customer service I received. Maria

Emmanuel is very professional manager. He handle my problems in a timely fashion. I will definitely recommend Public Storage! 😃

Shelbi was awesome!!!

No one is ever there to take payments!! They put up signs saying be back at a certain time but never come back at the posted time !!!! Their snow removal is horrendous. I got stuck inside because they plowed me in and when I asked them to plow the exit so I could get out their main priority was to finish up what they were doing first so I waited 45 mins to get help!!

I had a great experience setting up my unit and the people. However in 6 months the price has gone up twice. I’m now paying $40 a month more than when I started renting. They raised it within 3 months of me renting it and now again 4 months after that! I call bs. If you’re going to keep raising my rent I expect my unit to actually be shoveled out

Love the ease of access! I drive my car by and it’s just hop out - pick stuff - hop in and drive away! Cool main office, has all basic supplies for moving and storing stuff. -1 On no climate control though but +1 for the drive in ease of access. So yea worked for me! Also pretty reasonable rates!

Shelbi is the epitome of professionalism! Shelbi answered all of our questions with patience, kindness, and made us feel right at home.

Had a great conversation with the clerk

It's a good storage place. Only knock is the driving area is a bit tight and if it snows or melt refreeze happens they don't seem to do anything to clear it.

Maria was very helpful!

Shelbi and Casey were well informed and ver fast. Excellent service

I have used this storage location for the last 4+ years. They are very professional and efficient. Would definitely recommend. Please speak with Shelbie.

Awesome experience. Shelbi answered all our concerns. Excellent customer service. Moved out on Nov 30th. Selina was superb; the entire process went smoothly. Would definitely recommend to families and friends.

I was very pleased with the experience that I had working with Shelbi today. She went the extra mile to help me choose the right size unit that was suitable for my storage needs. She was very friendly and professional. Thank you Shelbi.

Great friendly service. Shelbi was very informative

Shelbi provides excellent customer service. Always have a smile and very helpful and friendly.

I had a great experience with Public Storage! Shebi was very professional and nice, you can tell she cares about the property and having good relationships with her customers. The facility was well maintained, convenient, and secure.

Shelbi was so fantastic. I will definitely recommend this place. Great job Shelbi!

I rented my unit with Shelbi and she was really great, very helpful and explained everything very well.

Great and excellent service. Shelbie was very helpful and even saved me some extra money in the process. Highly recommended

This is the best experience I've had using storage. Shelbi and team were incredibly professional, flexible and helpful throughout my rental. I will definitely come back here next time I need storage!

Great pleasure working with Shelbi and Alex...precise and thorough.

Quick helpful and easy to use. Alex was very helpful during the process everything went smoothly

First of all, great job by PS to have consistent processes at all locations. I made reservation at 2 different locales, and I received a call within minutes from both to confirm and provide additional info - this is on top of the email confirmations received. Alex managed the sign up and orientation process for me. Let me just start by saying I am the fastidious sort and very much into the details. Alex outdid herself with the meticulous process she followed AND COMPLETED despite my many interruptions along the way. She was very knowledgable and, just as importantly, was very friendly! I usually get one OR the other at BEST. Often, I get someone who is neither. Overall, my experience was "fun"... as fun as it can be at a storage facility! LOL THANK YOU, ALEX!! :-)

Shelbi is an awesome manager. Pay more money

Shelbi the manager was really helpful and kind ! She made sure I saw the property and explained everything.. thank you

Alex was very helpful and efficient in showing me the storage space today and was pleasant despite the downpour outside. The whole process was quick!

Shelbi was very helpful and has great knowledge with everything. Thank you very much for all the help with my storage unit

Just moved in today & Elyssa was a pleasure to work with -- she took the time to explain everything clearly & made the experience easy & pleasant. Would definitely recommend!

Alex was great. Very helpful and informative!

Shelbi was so accommodating and helped us with everything. I could not be more impressed with this facility. Thank you!

very good service

Very happy with the service. Sales person Ms Debbie helped us with both check-in and check-out. Everything went as smooth as it can be.

Great service...very knowledgeable and personalized help for our storage needs. Staff was very friendly and helpful, would definitely recommend!

Debbie was helpful, friendly, and efficient. She had good suggestions for us and showed us what to do with a minimum of fuss. Nice set up, easy to access storage.

I would like to thank Shelbi and Elyssa for providing me with Outstanding service. They were able to help me choose the proper storage space for my needs. Also they were both very professional with their service. They are a great asset to the public storage company. Thanks again ladies.

Debbie gave us an excellent introduction to using a unit at Public Storage. She is very efficient, well-informed and extremely well organized.

The lady was very friendly and professional. She took her time to explain and review all options and very patient. It was a great experience.

Close by and easy access

Customer service at this location is always pleasant and helpful. I recommend this location!!

Excellent service. Very clean unit The manager Deb very helpful and knowledgeable about my rental.I am very pleased with my rental

I have been a customer for p.s. For 20 years. This place is nothing but great. The lady that works there, her name debbie is of an absolutely great character. Great customers service.

Great experience!

Very easy and friendly answered all my questions. Debbie and Shelbi were very easy to work with!!!

I found the property manager Debbie to be very knowledgeable and helpful. She made the rental process efficient and concise. I would strongly recommend renting with Debbie at the Monmouth Junction location.

It's cool and well cooperated by property manager Shelbi

Shelbi was very helpful. Quick check in

Great customer service, Debbie was a pleasure to work with, highly recommended!

Great service and staff was very helpful.

I was taken care of by Shelbi to rent my storage unit today. She was very knowledgeable & explained the process with ease. She definitely need a raise. Her customers service was certainly a 5 star.

Very friendly and prompt service. Highly recommended the facility

Shelbi had great customer service and manners. Property was clean and rental was quick and easy. 5/5 will come back

Great service very clean place shelbi was very helpful when I went out of the way to accommodate us

Excellent customer service. Very prompt and friendly.

Stopped Into the location today. To pick up some things that were left over from the auction Andre had been helpful the entire time and I thank him for keeping my things for me. I recommend this location any day.

I am happy with the services that were provided to me . Jason was very nice and Patient to me Outstanding thanks

So there was an issue, which was my fault. I needed a larger unit. Therefore, the next day I informed Jason, the property manager of my problem and not only was it a seemless transition to a bigger unit, but I was given a better rate. Jason was patient, friendly, funny and most importantly professional. I GIVE PUBLIC STORAGE 7STARS !!!( but I'm only allowed 5stars) Thanks Jason! !

Jason and KY are the best people l have ever had to deal with. They bent over backwards to resolve my problem so I didn't have any aggravation thanks to their help. Keep up the great work.

I love Jason at Public Storage at rt 1 Monmouth junction. Jason is always helpful, quick and goes beyond like helping me shovel the snow in front my unit, and I did not have to wait for the snow removal people to come 10 stars for Jason.

Jason is awesome, provided us a great service. Very well with customer service.

Andre was very helpful and knowledgeable regarding the facility.

Jason was great! Helpful and professional!

Fast and simple service. Jason was great and provided all the information I needed. Would definitely recommend for anyone looking for a storage facility.

Jason did a great job introducing me to their service! Five star!

Jason was just fantastic with knowledge and helping us deciding which size unit would be best for us. Jason was great. I would recommend public storage to anyone because of Jason.

Jason was very informative and helpful in recommending the proper storage space and packing needs.

Jason was very knowledgeable and helpful in determining what storage space I would need. He went beyond in explaining to me what additional supplies to get to help with the moving process. Highly recommend him!

Thanks a lot to Jason. Very fast and professional service.

Jason is amazingly helpful and the facility is in great condition. Highly recommended!!!

Jason did a good job

Jason was amazing and very helpful!

Jason was very helpful I would recommend my friend here. Thank you Jason you were awesome!

Delightful service. Answered all the questions and set me up in under an hour. Thanks Jason!

Dealt with Jason in setting up the unit and the service and rates were more than satisfactory. Clean and great atmosphere. If anyone is looking for a great and convenient place for additional storage, look for Jason at this site.

I rented a unit recently at this location. I was helped by Colleen. She made me feel very comfortable and and answered all my questions. Very happy with the experience!

Colleen was the very best! Great personality, very helpful and thorough and couldn't do enough for us. The facility is up to date, clean and well maintained. Would recommend the facility and definitely deal with Colleen!

First time I am getting a storage. Jason provided great service, made sure I will get the right size for my stuff, gave knowledgeable advice on packing and storing solutions for the items I have. It was smooth process. Recommending it for sure!

Jason was extremely helpful in preparing my move-in. He explained all of my options very thoroughly and was detailed in his work.

all the services are provided in a professional manner Jason is always very courteous

I called today inquiring about packing supplies and spoke with Colleen who gave me a run down of everything they had. I had used plastic bins in the past and found they don't work that well and I've used boxes from u haul as well that weren't so great. She told me there is a difference between moving boxes and storage boxes and that I could use plastic wrap for a dresser I had. Knowledge was great! I will be down the weekend to buy supplies.

Great place to store your things. Jason, the manager, was very helpful getting me set up and finalized today.

while I was outside my unit Colleen the pm asked how my move went and told me if I needed anything or had questions let her know. She was very nice.

Jason been very helpful in terms of determining appropriate size and moving guide. Staff here is very nice and friendly. Location is very convenient as well.

Colleen hhelpedme picking the right spot and am impressed with her service.

Customer service from Melinda was awesome and they helped to choose me the right unit. Thank you so much to both of you

Jason was very helpful and courteous in helping me to find a space that was suitable for my needs.

Jason was a very great help today. The service was amazing

Jason is very informative, pleasant and patient. He is an asset to your company.

Jason was very helpful and knowledgeable.

Jason was great informing me on the benefits he also pointed out that I don't really need such a large storage for what I had he could of just let me go ahead n rent the unit I'm really satisfied with his honesty n professionalism I really appreciated that keep up the great work I'm really looking foward to doing business at this facility

Very clean office, nice staff. Melinda was fantastic!

Jason was great!! Quick service, very knowledgable! Very polite.

Great service and support... Melinda and Jason!!

Jason was absolutely great he made everything fit into my budget and easy to understand. I felt very comfortable with my stuff in there. Nice location too)

Jay was nice

Jason was civil, courteous, professional and very helpful. He took care of my needs and understood my concerns. Would always go with Public Storage because of professionals like Jason. Chi.

Jason was great! I love this place! Thanks!

Met Jason the store manager . he helped me out in getting all the needed information required for moving. Also recommended moving supplies I would need for my moving items. best service received by Jason.

Met with Jason (Property Manager), he gave an excellent customer service.