Public Storage Self-Storage Units at 6425 S 86th Street, Omaha, NE

Well…It was bad Oh boy, where to begin. I’ll just rapidly shoot off the reasons: The “onsite manager” was only onsite once, and that was to take my first payment. The other 4 times I really needed her help she was gone, not even a note in the window, and yes during normal business hours. The walls of our storage unit were covered in graffiti and the light never worked in the unit. The damaged automatic gate was never repaired which further restricted when you could or could not go in or out. I got a notification after 5 months that informed me my rental fee was going from $85 per month to $140 a month. That was really the last straw, I packed my stuff and vacated the premises. In my opinion, this is basically a ghetto mini-warehouse operation with a skanky, flighty Millennial as a “Manager”. This was NOT a wise choice for me. Lesson learned.

Great customer service! The manager was very friendly and helpful.

I really enjoyed my experience here. The customer service was absolutely great. She answered all of my questions and was very polite and sweet the whole time. The unit was very clean and well put together.

Nightmare Update: We went on Sunday and had to call customer service because no one was around...again. They told us the property manager lives on site. We later learned it was also with 7 kids and her aggressive boyfriend. We arrived on time and knocked, which we were told to do by customer service. She popped her head out and told us we would have to wait, she was already 20 minutes late, and remember she just didnt show yeaterday. We were there with another family who also had an appointment that she was even later for. When she finally came outside we rightfully confronted her, she then became combative, argumentative, and rude. Folks started yelling at each other. She threatened to refuse service went back into the house, then her boyfriend came storming out. He stood over and screamed at a lady with a 5 month old in her arms, then he slapped the phone out of one of the other guys hand who was on the phone with corporate. The guy with the phone was trying to get things resolved by connecting the crazy office folks with corporate. The boyfriend started threatening people then retreated into the "home" and called the police. When the police arrived they made them help us. The whole situation was crazy! Facility manager is never available. Can't get anything done at this facility. They don't answer the phone/return calls and are not there during open business hours. They have withheld access to our property for months now while we try to coordinate with someone to meet us there. We are, and have been, paid in full. We just need someone to assist us with a task that only the property manager can accomplish. After over 10 phone calls to other facilities they transfered us to customer service (we have done this twice now this week.) Customer service actually scheduled an appointment for today Saturday October 7th at 3pm and they just decided to no show. Then after our second set of 20 phone calls we finally get back to customer service agent who tries to schedule an appointment for tomorrow, Sunday, at 5:30 AM. I am appalled at the blatant unprofessionalism and lack of care. Also don't leave them a message they don't check their machine and if they do they just don't care.

Great location! Alicia the site manager is friendly and helpful.

First storage unit I've had, had it for 1.5 years. No water damage on anything, no bugs, all of my stuff is fine. It was convenient to access the facility using the phone app to open the gate. It seems they check the units periodically because they called once to tell me I forgot to put the lock back in my door. Good place, good price, would recommend.

Alisha .. I just wanted to say thank you..You Rock!!

Alisha is a very kind and helpful person. She should get a raise.

The lady was nice and professional would recommend this place to anyone

So I was at your location an your employee Alisha was such a help . She literally walked me through the whole process .

Alisha was very informative and friendly, thank you Alisha!

False advertising! Went in for the $1 first month rent and the $35 monthly rent just to be charged $35 first day and the next month went up to $65. Went in to complain and they had no reason for the price difference! Brainless employee couldn’t think of what to say

Had a good experience with them on there location off 129th and maple in Omaha. Good management, friendly service. Fair rates. several locations around town

Jim gave me a tour of the facility and explained any questions I had. He was very friendly and helpful 🙂

Incredibly helpful and nice!!

Location is odd. Behind a bunch of warehouse on dead end street. Manager jim is very nice

This location has excellent service. I had no trouble getting a unit, getting in touch with the office whenever I needed help/had a question, and when it was time to move out the manager was very helpful and flexible with me. I will say that the price was pretty high for my 10x10 unit ($110/mo). Beyond that, I had no issues using this Public Storage location!

Supper friendly, and helpful!

Wonderful storage owners, and nice storage units,

Terrible location. My unit was broken into around January, they said they contacted me, but both my email and voice mail box have no contacts in them. Currently trying to negotiate some free months of storage as reparations for having my belongings in a not so secure storage facility. Do not store precious items here. Look somewhere else.

Rude attendant

Manager was very pleasant. Everything was quick and organized. Great service!!

They fixed the gate. It had not been working and my storage unit got broken into. I filling with Orange Door, the insurance company. It is $100 deductible.

I had issues completing my rental on line and was able to reach Russell at the location I was looking to rent from. He was very helpful and within a few minutes fixed the problem! Great customer service. Thank You

Don’t rely on these guys to help with a late payment. They won’t help you extend your payment schedule, and instead will auction your belongings as soon as possible. Would not recommend to anybody i care about. Do not store expensive items/vehicles/boats/bikes or anything of the sort if you plan on long term storage. Seek storage elsewhere. Once I find someplace for my items to be stored, I’ll be done with this place. I’ve paid my rent on time for over a year, had a family emergency, and no customer service agent would budge on my auctioning status. They prey on slip-ups, and won’t call you to let you know your stuff is at risk of being sold to the highest bidder. Highly predatory marketing. Don’t get fooled.

Russell is Absolutely Amazing! Very Helpful and kind. Showed me everything I needed! He is quick and went over everything with me very well! Thank you so much Russell!!

Terribly expensive and the manager was extremely rude. On top of that. No snow removal or ice maintenance being done on property. Couldn't even open the door to my unit on move in day due to packed in snow. And luckily for me, on move out day it was an ice skating rink in front of my unit. We had to put down my towels and blankets on the ground to keep from hurting ourselves. On top of that, the office was closed all day yesterday so we couldn't even ask for any ice melt for our safety. Completely ridiculous that no one is even attempting to maintain the property for the astronomical prices they charge for these cold, wet, units. 0/10

Storage units broken into and no security cams. Don't recommend.

I’ve been renting for about 6 months, with no problems! it’s been great. except recently, there has been SO many bugs everywhere. There’s also water leaking in the back of my unit. I went to throw away some stuff in the dumpster, (that I didn’t know wasn’t for public use because the sign was hidden) and some man yelled at us to not use “His dumpster on His property “ . We said oh okay, sorry and we’re going back in through the gate to grab some other stuff, and he blocked the entrance and said “You’re not coming on my property to dump your stuff”. I told him that nobody was dumping anything, but that I needed to go back in to close my unit up. He kept saying we couldn’t come back in because it was “His property “. I did not see the sign, so I understand if he would of NICELY told us that it wasn’t for public use. Then!!! The kicker, as I was telling him I was going back to close my unit, he kept blowing his leaf blower, kept shaking his head, telling me I am NOT going on HIS property to “dump stuff”. I am dumbfounded how childish that man acted after I apologized. I was just trying to get my stuff out. Never renting here again! So much for “public storage” !

We had 3 confrontational calls and conversations when asking for help. We paid for a partial and full month then told we didn't have an accoint. There are many other storage places with better customer service.

Russell was incredibly helpful, and very personal. Process was quick and easy at a reasonable price. When I leave for the meantime I can be at peace that my stuff will be in a safe secure location.

Units are clean, had no problems, would highly recommend

We rent storage units at several locations in Omaha and this Public Storage is clean, easy to access and the we’ve always had good experiences with the people working there.

Expensive, no amenities, and would not recommend.

Best staff around. Highly recommend

Easy to sign up. App getting in and out is convenient but you have to be pretty much on the gate for it to work. In between units isn't level so using ramps to unload things is tricky. Also getting to the unit is a hassle. Every time I have been there, there are always other trucks from other business blocking the road. All in all would recommend. It does what it is suppose to do and stores my stuff.

I have had nothing but good and friendly corporation when dealing business with the staff. The units are very clean have told my friends and family members about the Public Storage. Thanks again for your kindness.

contactless experience- perfect

Over prices for smaller units

Russell is super easy to work with and kind. I signed up in person with him at the desk and it worked perfect. I had a problem with the gate opening in the super cold weather (-11 degrees) but Russell has been proactive in getting the motor operating and I haven't had a problem since.

All the employees here are so nice! The property is clean too.

Russel was an absolute pleasure to work with! Made my experience with public storage a pleasure! Thank you for your outstanding customer service.

Awesome, helped me with my mix up. Got me what I needed quick with no hassle. Would use again

Staff was Wonderful. Super safe and clean. Would highly recommend!!!

Manager is honest and nice.

Just rented a unit. Russell has got to be one of the nicest and most polite people I’ve ever done business with

Russell was very helpful and walks you through the whole process. He is willing to answer any and all questions you have. Getting a storage unit is quick and easy. I'd recommend calling or making an appointment as the doors are locked at all times. I thoroughly enjoy how they call and text you when you have an upcoming payment or a past due payment; they work really hard to make sure you don't have late fees.

Property manager is very rude. Was gone by closing time. Chewed me out cause unit wasn't locked but he didn't give us a lock plate to properly lock unit. Update: We bought this unit at auction and he had to call auction company a month later and try to get them to ban me from their website over the bad review he got and more than deserved. His lies didn't work as our pictures proved he is a liar. Under no circumstances would I recommend renting or buying auction units from this location. There other locations seem great though. Never had any issues except with asshat on 86th St.

Make sure when you cancel your unit that you get proper paperwork showing you cancelled it. My husband was sent to collections after cancelling because the property manager never processed it. He went into the office after getting a letter in the mail and the manager immediately recognized him. He barely apologized for his mistake. Highly recommend looking for a unit elsewhere.

I haven't had no bad experience renting here pretty reasonable prices I wish the hours were longer for the gate but that's about it

Russell and Caity are amazing! Very very helpful and beyond nice! The units are clean, the price is affordable and the service is always top notch!! Thanks for all you do, it’s always refreshing to have smiling faces and great attitudes to talk to!

Russell was great to work with and made it easy to get our storage.

Russell was very helpful

I have had a storage unit with public storage since June 2018 then in Colorado, and now one in Omaha never had any problems with anything.

I had a very nice experience at this Public Storage location. The man was very nice, i wish i had remembered his name. He told me there were no more garage door units left when i arrived and didn’t pressure me to still check out the unit. I did and he gave me more information and found it would work perfectly then got me out quickly. I was very pleased, and would recommend others.

Very peasant and professional staff. Great place to rent a storage unit from

Clean property with a quick, easy, and professional set-up process!

Russel was very helpful

Good storage facility with great rates. Would be nice if you didn't have to get out of your vehicle to open the gate for access or to leave.

They had an open 10x30 unit. And the price was right.

Great service! There are NO DEPOSITS ! Great promotions

Good service good prices and good location

Great price and service! Very friendly manager!

Very nice people in office ! Was in and out with no issues! Glad i came here because of other reviews! Definitely would recommend here as well

I'd rate this lower if possible. Whatever you do, don't use this location or these people. $1 move in quickly became $75, the storage units are shoddy doors and easy to see if there is any weather from snow or rain anything you have on the ground will be ruined. When firsr filled out the form online the cost was $1 for first month then $39. When I filled out the form it refreshed and was now $53 per month. When I arrived I signed up despite concerns after seeing the location because they told me I'd already reserved couldn't and couldn't back out. After a day of angst I moved to a climate control unit elsewhere which charged me $0.00 for the first month. No hidden fees at all and a free lock. When I canceled this unit they refunded 1/3 of what I paid. The lock I can use on nothing else but cost $20 is now thrown away. The rest of "admin fees" are burnt. What a waste of time and money because people decided to be shady and rude. Whatever you do don't go here. Go somewhere anywhere else. You do not want to leave your belongings anywhere near these dishonest people.

Clean place and friendly people that work there.

Horrible customer service. Cut my lock without notifying me and I wasn’t even late on my payment! Refuse to reimburse me for my lock just very unprofessional!

I was extremely pleased with the service I got at the 144th St. location in Omaha Nebraska Keenan and Kaitlyn were wonderful and did everything in their power to make sure I was happy with my decision to use public storage. I highly recommend this location as it’s very clean it’s organized and they truly take an interest in what you needed

Great place to store!

Kendra was super helpful! New asphalt looks great

Kendra was super nice and helpfull great customer service ! Great price

Friendly courteous staff. I was able to get a unit right away and stored my things for a year. No issues at all.

The facility is nice, I had an issue on Sundays and Monday’s the gentlemen I was told was supposed to be there was never there. However, when I found time off work to go on another day the young lady Kendra was very nice and helpful. She understood all my worries and concerns about a storage unit and she is the ONLY reason I’m giving 5 stars.

Very impressed that they would call me back! Awesome customer service. Thank you Chante! So they are not the RIP off I originally thought. I would rent from them again. ! Sorry if name is misspelled. I am correcting a post I made previously since I was misinformed. I do get the pro-rated amount back for the days past 30 as long as I am out within the 1st 30 days.

Jake was outstanding and “gets” customer service. Thoroughly explained all of my options that helped me make the right decision for my needs.

Best management around!

Friendly staff, property is currently being renovated.

I previously rented at this property and would have again had they had my size available. Property looks much better than a did last time I was renting. Jake was alot of help and answered all my questions!!

My name is David Moran, I am from Castle Rock, Colorado. Larry, the property manager of the Public Storage location in Omaha, Nebraska was extremely professional and polite and made my reservation and confirmation of my storage unit very easy and smooth. I am very glad that I came to this location and I will definitely recommend this location to anybody who is in need of a storage unit in Omaha.

Love storing with public storage! All the workers are super nice and the facility is clean!

Kendra is super nice! Go see her for your storage needs!

Great customer service . Great prices.

Super quick and friendly location, Issac was extremely helpful, even on a Sunday! The location is in the back of a quiet business park and was perfect for our needs.

Isaac was very friendly and knowledgeable! Thank you!

Friendly and answered all of my questions! Thank you!

Easy to use and convenient to my home. All was good

Great customer service. Very welcoming, Honest, and knowlegable. LIke he had really given me all the answers to my questions. He was greatly easy going and welcoming.

Isaac was wonderful to work with. The facility has been updated and the new manager communicates very well and is very helpful.

Chris and Caitlyn were hand down awesome manager, helped me with all my questions got me in on a great deal! property was clean and good! if need storage this is place to go

I have been to the Elkhorn location, the Omaha location is in a very tucked back spot which I like, Kendra was very helpful in helping me decide which size I might need, and telling me about the concrete project so I was aware. The location and staff are very nice and it’s improved a lot!

Chris and Caitlyn were amazing! Incredible customer service, very helpful.

I came across Public Storage after the manager at a nearby facility failed to meet us on two occasions after specific times were given. I had called to make a reservation and started driving. While in route Caitlyn had tried to call me--she left a voicemail explaining that I could check in tomorrow...I didn't know this until after I arrived. Although it was near close Caitlyn was more than accommodating and promptly got me into a unit for a great price. So far, I am extremely impressed with the customer service and look forward to storing my belongings here for years to come! Thank you!

My service was great and quick both things that I needed. The office is clean and smells good and the staff was friendly and knowledgable! I look forward to sending friends and family here for there storage needs. Thank you

They have changed the staff management. They are doing so much better than the other staff.

Love the facility! Chris and Caitlyn were phenomenal to work with!

Chris is really nice and eager to be of assistance. Friendly and personalable!!

Caitlyn & Kendra were very helpful and very nice. The only problem was that the office air conditioning was not working and it was 85 degrees in the office. It was very unpleasant to stand there and get an account set up in that heat. The girls need an air conditioner that works. They were very nice despite the hot office.

Ok

Needs road repair, lots of pot holes all over. Unit is nice size for the price

Great

Easy to get in and out. Great service every time I walk-in. Manager was extremely helpful with payment options and informing me of my options as I travel a lot for work. Has been a seamless experience.

Guy at the desk was very helpful.

great service and friendly enough :D

Excellent!

Its a pretty good place. Price was good, an internet special 5 x 10 for $37 mo. Thought that would be permanent, but they raised it to $44 mo. this month. It says your first month for a penny. Maybe, but not after "administrative fees", plus you gotta buy THEIR lock ($20). You get to keep it, but you'll never be able to use it again. The units have a light switch in them, but you probably need a bulb 4 it. Larry's a nice guy...he does his job well.

Very clean and proffessional. 5/5 would recommend

These guys are super helpful. Space is clean and even has a light. Area appears secure and you can drive right up for easy unloading/loading. Definitely recommend.

I was welcomed by Larry and he was so nice and inviting. It was so easy to get what I needed with his help.

Manager Larry is extremely nice and goes out of his way to help with whatever you may need... Highly recommend public storage...

Nice guy checked me in but they need to fix the driveways.

Larry is awesome and go with his recommendation to use a tarp it will save your things!

Larry was so helpful when I had a problem with my online registration and made sure I had everything squared away and made me feel like a valued customer!

How much would a 5x5 rental storage unit cost?

Have to get out to open gate

Larry was helpful and knew his stuff. Not a fan that I had to pay a full months rent of 3 days of storage. The company changes policies on us. That being said all in all a good experience and Larry was very helpful.

Extremely convenient, Larry is approachable,friendly & mindful. Gotta Love it

It's a storage place

Pretty inexpensive storage. Helped daughter move her belongings in and then move out 5 years later. They drilled her lock off, as they did some renovation work of some kind. No reimbursement for ruined lock. They were unable to reach her by phone, when they did the renovation, as she was out of state. They then put new locks on the storage units and proceeded to mix all of the keys up (which they needed to give to customers) and couldn't locate hers, so we had to drill that lock off as well. They are pretty disorganized and we were greatly inconvenienced with the entire move-out fiasco.

It is conveniently located for me, affordable and Larry was most helpful in trying to help me deside what size unit I should get. Thank You Larry.

The prices just keep going up. Its as though they want to drive their old customers away.

Quick efficient service, Larry (manager) was friendly and helpful.

Eh

Very personable, and made sure I felt comfortable storing my property with them!

Debbi was a sweet heart. Talking to her brought a smile to my face. And to the gentleman working with was very understanding and took care of my problem with such a professional and personal touch. Recommend to anyone.

Great service

Had storage bout 5 months now no issues getting into the storage Larry is great he's always friendly when we come in. Units r priced decently.

I found Public Storage while searching the web. I just needed storage for a few days as I was transitioning from one location to another to live. Public Storage was very accommodating, and Larry was friendly and extremely helpful. If I ever have a need for storage again, I won't bother looking around. I'll go with what worked!

Very good customer skills

Freddy and Jennifer did a great job. Took care of me quickly. Great job guys.

Great customer service

Larry was very helpful

The main office smelled terrible and due to a water leak, most of my property was destroyed.

Larry was very helpful and got things set up for me in a very short amount of time. The unit was clean and dry and he even provided some tips to help keep the contents safe. This was also one of the more competitively priced storage facilities in the area.

Larry helped me with a problem with my auto payment. He solved the problem in no time.

This place is great! The right size storage unit for the right price. Larry is great, he's the manager. Very nice guy. Very nice and clean atmosphere. 5 Star service

Larry was very helpful. Great price and I'd recommend them to a friend.

Great prices, decent hours. Larry showed me my unit personally, and was very nice and explained everything to me.

Larry is a great guy. Good customer service and kind!

Worse place to rent from. Doesn't keep to their hours. Rude. Expensive. Hard to get ahold of them.

Debbie & Larry are awesome managers! They have great customer service skills! 😀 from a happy customer, Tara Morton

Great service!!!

Larry was extra helpful. We moved in from New Orleans and was running late. He stayed open late to wait for us. Not to mention with all the moving we accidentally left the storsge unlocked and he quickly secured our things and called us. Thanks Larry

Very friendly! Conveniently located for quick access!

Love the location, easy access, curtious service, simple application, and very prompt to help with my needs.

Larry is awesome helped me by explaining everything and answered all my questions. Personally showed us our unit great customer service skills made us feel very welcome he even offered us a chance to buy items to protect our belongings. Great guy he is a really good asset to your company!!!

I have been using public storage now for a few months they are very competitively priced and the front desk clerk Larry is very friendly and extremely helpful. Of all the storage facilities I have used in Omaha Public Storage has been my favorite

Larry was very helpful and quick

I needed to find a storage unit quickly and Larry was very friendly & helpful. I recommend this site to anyone. He works with you so you can find the right storage unit that is needed.

The office smelled like death and wouldn't give me my refund back never go to still place

Great customer service and affordable prices!

Nice friendly atmosphere good affordable storage I would recommend

Competitively priced, courteous service, accurately sized unit.

Great service. Patient and kind.

Cheap and all of our furniture stayed dry and clean

Roenia was a big help...great customer service.

Larry was very helpful and it was an easy process.

Cheap storage and great customer service.

I found this unit last minute last year. Larry has been very friendly and accommodating the entire time I have had this unit. I gave it only 3 stars because snow and debris have found their way into my unit over the winter months and through the time I have been here. The door to the unit I am in does not close very tightly. There also was a very strong smell of cats in my unit as well. This smell has ceased some over time. I just hope that my cloth furniture in the unit, that is covered by the way does not smell like this when I take it out. Overall, I can appreciate being able to find something very last minute.

Great prices compared to other storage businesses in the area. Friendly and helpful staff, specifically Larry. Took off one star because the pavement is in bad condition and it can be difficult to navigate around the facility.

Great price, convenient, secure. What more does anyone want?

It was super convenient and Larry was very insightful!

Larry was very accommodating, knowledgeable, and helpful, he made sure to give me a few tips on storing furniture, and the stacking techniques, to best utilize my space. I would recommend public storage to friends and family if the need arose.

Larry was great!

They were easy to deal with, being we are only going to be there a short time and the special rate they are running for 1.00 for the first month makes it that much more appealing. Of course Larry & Deb very nice as well and explained it all very throughly to us and supplied us with boxes of etc. Nice job!

Terrible, terrible customer service! We have had storage units at this location for years, spending a lot of money for them to keep our items safe. Yesterday, for the second time, our unit has had water damage. This happened less than a year ago and was brought to managements attention. Evidently nothing was done to correct the leak as the same area had lots of water in it yesterday. Two totes full of things are ruined, same as last time, plus everything in that area is damp now. The manager claims no responsibility; told us we need renters insurance. I say that it is their responsibility to see that their facility has no water leaks, especially since it happened more than once. What are we paying for? We will be finding another space very soon, one that at least shows some concern when it is their fault our possessions are ruined. I am on a mission to let everyone know what kind of service Public Storage DOES NOT give. Maybe an ad in the paper? Could be.

Had no issues! Always willing to help out when needed and kept my stuff safe! Always making sure I was satisfied!

Unit was clean and Larry was very easy to work with.

Clean unit, door and lock work great! Because of locking mechanism you buy the lock from them so don't go get a padlock because they won't work with this door (10 x 20 unit). Larry was very helpful and made check in a breeze! Thank you so much! Will definitely recommend this location to friends!

Reasonable unit rates! Larry was very helpful!

larry

Good place to go and Larry is an awesome person and great to work with. Recommended to use this place for storage.

Larry was more than helpful!

Cheap fast and friendly definitely new storage unit good space lots of units

Larry is a good salesman

Great experience in the 2 years I've been using them :)

a great place, understanding staff, and great prices. will use this facility from now on.

I meet with Larry at public storage he was very informative and helpful I am looking toward to move in on sat

Larry is awesome I always forget my code and he's always willing to help :) good thing or I'd always be locked out

Pleasant experience the manager larry was awesome!!!

Storage unit meets my needs and is cost effective. Thanks Larry.

Holiday special is great!

very convenient! very friendly staff!

Larry was very nice, explained everything very well.

Thank you

Fast friendly love the service

Overall good experience

Larry was great. Very helpful.

Awesome

Great experience. Larry the manager was always very friendly. The price of the units are the most affordable in town. Would definitely recommend as well as use again

Wonderful service...thank you larry

Larry was great

If I could rate lower than a 1 star I would. The guy who runs this location Is a Joke and The reason we lost most of our belonging . (not the first issue we had with him) To start he was very unprofessional and acted as though we (boyfriend and I) were inconveniencing him by coming in and asking about the units (after we had called to set up an appointment) I thought he was just a Bad employee on his shift. (wrong) After pushing very hard to sell us a Tarp because our things may get " dusty" and making us feel uncomfortable he proceeded to push palates on us because the river/ stream next to them can some times flood, we informed him we have some and went ahead to put our thing on palates and put ALL of our more important things on top (like our bed and old pictures) knowing our things would only be in the unit 4 months tops (was only in for 3) About a week before we were going to move out we went to check on things and noticed some things seemed wet from rain. I called and asked about it and he proceeded to tell me how to wash clothes and dry out things that might be wet but it shouldn't be and he would have a roofer look at it to make sure. So I trusted that he had Taken proper care of the building and nothing would leak threw. (YEP WRONG AGAIN) there was quiet a few leaks in the roof. poring all over our thing, the heavy rain we had gotten 5 days before was practically all inside our unit. A long day of sorting threw what we could possibly save and what had been water and then molded from water sitting on it and heat. We informed him of what happened and he acted as though It was not his problem, finding out later it was more than just us this happened to. So in efforts to help other people we asked that he call other renters and to have then check there things. ( I don't think he did this though) we got the head phone number of all this and have still not heard anything back to help us out. we had to move out and start from scratch, still living with no couches, waiting on insurance that will only cover some of what was lost. This man Should not be running this place if he does not want to keep up on getting it fixed and safe for people to put their valuables not to mention take some costumer service classes or something. The worst storage unit I have ever used. and Will never go back as well as send as many people away as possible for their own good. If you are trying to store anything you don't want damaged GO ELSEWHERE or maybe a tent set up in a yard may be better protected.

Awwsome. No hassles. Easy use. No problems with bill payments. Just amazing.

Neat place, easy to work with, safe, secure. Thanks :)

Always very helpful

Larry did a great job a is very knowledgeable and helpful.

They were great. I was happy with the service.

vary friendly and helpful for what I needed

Absolutely awesome customer service larry was wonderful

We found the facility well maintained. Attendants were friendly, knowlegable, and easy to talk to about our needs. Excellent job all the way around. Thanks to you all.

I was frustrated with having to close on my house with nowhere to go. Larry came up with a great solution and called me ...real life saver for a hectic 2 days!

Felt very welcomed by Larry. Liked the high security locks, keyed entry. Went over all the necessary details and explained it, so I understood the monthly billing on how it worked, plus any late fee's that might occur in the future. Very Good Experience! Highly Recommend.

Felt very welcomed. And liked the high security locks, also keyed entry. Nice selection of moving materials. Satisfied

The folks here are awesome. They are always so helpful with everything and if they can't help they get someone who can. Five stars for them

Larry & Debbie have been very helpful in solving problems that I might have. They are very friendly, professional, & good people.

Larry and Debbie were so helpful. They made the whole experience a good one. I would go back and rent again.

Larry was very helpful and the entire rental process was seamless and easy.

Larry and Debbie are very friendly and professional, I cannot remmeber one time I have gone into the office and was not greeted with a smile and kindness. They take the time to answer any questions I have and will follow up to make sure my needs were met. The property is always clean and accessible.