Brianna is hands down one of the most helpful staff I have ever spoken to. Top notch customer service.
Great experience all around. Professional and courteous staff!
Just got a unit and was very impressed and thankful to Charlene for helping me through the entire process. She answered all my questions and had great customer service!
Poor customer service and assistance from General Management along with District Manger. I paid my storage fee and unable to access my unit for an entire month and they still charger me. The representative tried reaching out to the higher up but they are not very responsive and don't treat their customers with the necessary service while occupying for their units. My issue is still unresolved. Maybe a Google review will help this matter. Research other small business owned stage units before considering this place. You will not receive quality service
Extremely helpful and knowledgeable at the front desk! Got us set up right away, no muss, no fuss.
This storage terrible customer I come last month from a trip and need a storage to put my suitcases ant told I need this place only for one month I pay him the fee and rental for one month and when left a week I receive a call with the manager that I informed her that I paid only for one month and I will remove my lock and then this what I did at the end of the month I surprise when someone for collect service he talk me that need to pay for another month if I could gave storage less than start I will that not professional and be aware for this place and aware they have all face reviews they buy review to keep the business working that not acceptable.
Myles was very helpful! I got moved in without issue and he was very polite/ friendly. Truly seems to care about his tenants
There was a young lady by the name Ashley Wallace -Lloyd...She was so sweet and helpful... 5stars for this young lady
All of the other reviews are fake. There’s clothes and trash on the ground outside of the building. I’ve been locked out of the building multiple times. No employees ever here to help. I’ve set up a meeting with the manager and the manager never showed. My rate went up to $106 for a 5x10. Don’t waste your time or money with this place. Worst experience ever.
Some staff stole my entire life out of my unit. Irreplaceable items
Both Amani and Trayce went above and beyond helping me to find the most affordable storage space. They were both extremely friendly and attentive to my needs. They were an absolute pleasure to work with and I would gladly rent from them again.
The woman at the front desk was nice, the facility needs some TLC though.
Very clean and great service
Great hospitality and service!
Ebony was so helpful today getting me into my storage unit - she rocks!
We had lost our key and had to call and leave a message. Amani called me back in a few minutes and helped us solve our problem! She was great and made the entire process go smoothly! Thanks Amani …you saved the day! Location was 6921 Glenwood Avenue.
Amani was very helpful. She helped me source through my options and made an accurate estimation if the storage space i would need. Definitely satisfied.
I wanna says Thank you to Ms. Amani for your professionalism, knowledge and understanding. Super cool 😎
Tiffiany was great and very informative. Excellent employee and very inviting
I Love this Business. Very helpful and beautiful. The manager, Amani, is Very professional and focused. She is definitely an asset to this business! Will continue to do business with this company!!!!
I rate 5 stars. Perfect customer service and very helpful for what we needed. Perfect size and excellent location on gleenwood ave in Raleigh
Amani was great to work with! Helpful and made sure I was satisfied.
Just rented my first storage , Amani help me walk through the storage with a breeze. Explain everything to me in details and provide the best customer service. I happy with my purchase thank you.
this is such an experience for me i never had anyone give as much respect as Amani does
Amani, at this location, was very helpful with any questions or concerns about our storage unit. She was additionally professional and friendly to our family always. I would highly recommend working with her!
Amani was great to work with. Best customer service ever
The customer service from Amani was amazing. She returned my phone call within 5 minutes with best attitude! Her personality made it very hard to want to shop around for different prices. She gave me all of my opinions and worked with my schedule. She also encouraged me to come on a look at the spaces to select the right one. Highly recommend!
I enjoyed my time at my unit with an amazing Amani helping me with getting my unit in order
Amani has a very unique about herself in the workplace environment and she were very respectful and kind
The Property Management at the Raleigh, Glenwood Ave location was great to work with on downsizing units. Very helpful!!!
Miss Amani was such a helpful representative! She was funny, personable, and informative!
I would definitely recommend everyone to rent here.
Mrs. Amani has excellent customer service mannerism. She is a pleasure to do business with. I am happy she is onboard.
Thank you
This location provided Gr8 service and the staff there were on point in making sure I chose just the right storage unit w/very good pricing. They even offered me a monthly special! Ask for Amani for Gr8, professional service!!!💙🌏
Amani was super nice and super helpful, as a first time storage user she made the process super easy helped me with any questions I had !
Amani is an amazing and fantastic manager. My experience was amazing keep up the good work!
Ms. Amani was very helpful, going above and beyond as to fulfilling my needs and request. Would highly recommend her. Very positive very helpful very encouraging
Amani was awesome so professional, nice and helpful! Thank you!
Awesome Team of people that works there and the property is kept clean.
Tiffiany was great funny and helpful.
Tiffany was amazing, funny and awesome.
Tiffany is the best. She’s super sweet. Returns your calls quickly and follows through. She told me about the app too! She has called to make sure everything is okay and just all around amazing. She makes me happy that I chose Public Storage.
Tiffany Cannady is best!!!
Tiffany Cannady is the best
Ms. Tiffiany is amazing! Need more customer service like her at other storage units.
Tiffiany is absolutely amazing and dedicated to her job. 10/10 experience.
Great experience! Jennifer was amazing. Very friendly, helpful and informative!
Ms.Tequana was so wonderful! I was in desperate need and she greatly helped me out! Will be renting from this place from now on. She was greattttt
Melissa is the best round!
Had the pleasure of speaking with Melissa regarding renting a storage unit. Very knowledgeable and great customer service.
I used the 6921 Glenwood Ave Public Storage from Dec. 2020 to Sept. 2021 to store my apartment items. Overall the business sufficiently provided me the service I needed. I'll note that the customer service was generally hit-or-miss. There were some instances when associates were very helpful, and other instances when associates seemed to lack the product knowledge to effectively serve me.