Temeka is Amazing!!! So helpful and a very friendly face for this company!!! Give her a raise!!!
Tameka was super helpful 👍
Temeka provided great customer service and was able to troubleshoot fast and efficiently. My situation was very unique and she was able to problem solve and carry out the issue of a storage unit.
Julie Asha
Temeka is very kind and helpful - helped me right away. Appreciate it!
It was great experience,specially the customer service very professional by MsTemeka...
Temeka was an awesome help. She was patient and caring. I may stay another month but only because of her!
I had an amazing experience at Public Storage thanks to Temeka! She went above and beyond to help me yesterday—super friendly, professional, and made the whole process easy. I highly recommend this location if you need a storage unit!
Tameka did a great job assisting my family and me. She was informative and helpful.
Tameka was a great help today! Very easy process.
I’ve had a really good experience renting here. The property stays clean, secure, and well maintained, including the office area and even around the dumpster area, which is something a lot of places overlook. It’s always been easy to access my unit when needed, and the property stays quiet and organized. Temeka does a great job managing this location and has always been professional, helpful, and easy to work with. Melody, who manages the property down the street, has also been helpful whenever she stops by or assists out here. You can tell both of them actually care about keeping things running smoothly and treating customers with respect. Overall it’s been reliable and stress-free — definitely one of the better storage experiences I’ve had.
Great Customer service ... very friendly and efficient
The store manager is very helpful. She is always available, answers phone calls and go above and beyond to help customers. She personally helped me a lot with my storage situation. I highly recommend this place.
Melody is the best person in the work the best worker and Ms Temeka is wonderful
Tamika and Melody at Public Storage were absolutely amazing! They were both very attentive, friendly, and provided great customer service throughout the entire process. The facility was very clean, and they made everything so easy and stress-free. I truly appreciate their professionalism and kindness. Highly recommend this location because of them!
I Spoke With Mrs Temka About A Concern I Had She Definitely Had The Right Answers Without Hesitation. I Greatly Appreciate Her Honesty And Work Ethic. She Amazing Thanks Again . Stay Safe And Blessed .
Each ladies provided Excellent Customer Service. To Ms Tameka, Frances and Melody, you are Rock Stars!!
They are amazing at this location!
Melody was fantastic to work with. She was helpful and accommodating to what I needed at the storage. Thank you Melody!
Tameka is excellent customer service! She promptly returns phone calls and willingly meets me on site to help resolve any issues I am having. She even did this while she wasn't feeling well one occasion
Thanks so much to Melody for greeting me and my family with a smiling face and the helping me unpack!!
The Lady At Fromt was very nice helpful and caring I truly appreciate her kindness and support!
Melody is great and super professional and kind. Definitely a professional person and needs a raise
Melody was very nice, helped a great deal all while providing a friendly environment.
Thank you!
Had to switch units but thanks too Melody and Temeka for taking the time to get all taking care of.
Excellent customer service. Tamika was very friendly and assisted me immediately.
Glad there’s still good people out here.
This place is clean and easily accessible. Tameka is of great help. Highly recommend this storage place if you are in search on one.
Temeka was very helpful and gave us a considerable helping hand.
Melody was a pleasure to work with. She was very informative and ensured we selected the best unit for our needs. Thank you so much your time and assistance, Melody. We appreciate you.
Great location and services.
Clean & a convenient location for me. Easy to rent & manage online.
It’s my first time using this type of storage. Temeka was very helpful and the air conditioning was working great on a surprisingly hot day.
Ms. Tameka keeps a wonderful facility, answered every question, and is very respectful and professional.
Arrived yesterday with excellent customer service from Tameka. Everything extremely smooth with the app and text messages in the check-in process. Thanks!
Great storage facility. Thank you Temeka and Melody!
Temeka was very professional in tackling a difficult situation for my elderly mother and I. She was patient while answering all of our questions and worked hard at resolving our issues.
Front desk was extremely helpful and wonderful to interact with. Believe her name was Tameka. Lovely individual and help was quick, easy, and enjoyable.
Tameka is incredible! She was super helpful, pleasant to work with and a great face of the business!! She deserves many kudos!!!
Tameka Has Excellent Customer Service. She Was Very Warm & Welcoming.
Also, Assisted Me With Reservation, Which I Was Unable To Complete Online.
Highly Recommend This Location.
Temeka was really nice to us. She explained everything extensively and also helped us to save some money !!
Tameka was very helpful with me switching out my unit and very knowledgeable
The Manager, Temeka. She was the most helpful at all times. She went above and beyond of what was expected. She's just awesome. Thank you! 4812 Hopson Rd. Morrisville, NC.
Tameka is very helpful and friendly.
Property manager Tameka at the Hopson location was very helpful and informative , made my reservation a smooth and easy process.
Highly recommend
Temeka was incredible, she really helped me with my move in, she showed me around, and made sure I was ok, thanks a lot, great customer service
Staff at this location are amazing.
Tameka and Melanie really go above and beyond what is expected and seem to truly care about their properties.
I live around the corner and have to swing by fairly often and it is always a pleasure for the sole purpose of Tameka's customer service. She is always so helpful and nice, dealing with customer service, especially at a storage facility, is usually so dreadful but it's the complete opposite at this location. Thanks Tameka!
Public storage has a true gem at this location. Temeka helped me with my storage unit and made it super easy and quick. One of the best encounters I've had at public storage. Thanks, Temeka!
Ms Tameka was very helpful.
Tamika was wondering if. Very polite and professional.
Ms Tameka was very polite and helpful with answering my questions even though I caught her before she left.
Thank you Tameka for your assistance. I really appreciate your help especially with my new storage unit. Highly recommend this site.
I would like to give thanks to the office Mgr. Temeka. She was very knowledgeable and understanding. Thank you, for your excellent customer service.
Tameka has great introduction and assisting me with storage
Melody & Temeka were so much help & both were very vocal about helping me with anything I needed . Great location! Great customer service!
Great service from both property managers Melody and Tameka. Very personable and knowledgeable of the property. Got a unit that fit my needs and is conveniently located near the entrance
Temeka was a great in helping me get started with everything I needed.
Tameka has such great customer service skills. Her attitude is so professional and she is very thorough in all explanations. I enjoy being a customer here.
Ms Temeka was incredibly helpful when I misplaced my keys and needed to get into my unit!
Temeka is amazing and took the time to show me the space and answer questions. The property was also very clean. Public Storage keep Temeka around!
property manager temeka was great and really helpful in helping me find the unit that’d work best for me! great customer service!
Tameka has been so kind and respectful in helping me resolve my storage issues. In a time where conflict and rudeness is common, it's a breath of fresh air to have her manage this location. Kindness goes a long way.
Friendly staff and affordable spaces. Thanks to Tomeka for helping me find my space
Temeka helped me more than I could ever ask for, she went out of her way to help me figure out payments, gate codes and locks, and provided great company and warm service.
Great service from Ms.Tameka!
Ms.Tameka was the best at helping me and my wife today. Very vocal and helpful.
Good clean place, but when my sister moved out, they tried to charge her another month on that same day she moved her stuff. Be careful, we did nit conform it.
The attention I received from Miss Temeka at the office was first rate. She was concerned that I got the best rate possible on my rental unit and walked me through the process on-line to get it. Thanks Miss Temeka!
Clean, safe and well managed… Temeka was friendly and helpful during the move in.
Tameka at public storage was amazing. Hey kind and friendly service. Very decent pricing. Helped us get a lower rate.
Tamika is a very nice person and she will help you find a storage unit for all your items.
We had a great move-in experience, Temeka was very helpful and friendly. Thank you
Front counter agent, Temeka was very courteous and thoughtful. She walked me to my unit and explained everything in great detail. She made the move in experience seamless.
Excellent storage. Have been using it for months. Highly recommend this place.
Ms Tameka helped me out so much. Thank you girl
This location is a beautiful, secure facility. Plenty of space to maneuver a truck, and everything you need. Tiffany was a huge help! I'm looking forward to moving in.
Update: I'm back for another unit, this time for temporary storage. I can't believe how easy it was to book through the app for discount. Since no other customers were around, I enjoyed a lovely conversation with Temeka, who was very professional- making sure I had every bit of information I could need for a smooth transition. Do yourself a favor and come here for your storage needs 👌
Temeka at Public Storage was amazing! She was friendly, professional, and made the whole process quick and easy. She took the time to answer all my questions, explained everything clearly, and made sure I felt confident about my rental. Her great customer service and positive attitude really stood out. Highly recommend this location—ask for Temeka!
Very Helpful staff. Was able to help me secure a reservation for a different location.
On my first visit, Temeka was kind enough to catch me and show me directly to my unit. She knew the answers to all my questions as well. Thank you!
So easy to set up on the app. Nice job ya all
I stopped in last Saturday to take a look at the facility since I was moving the following week. I had the good fortune to meet Temeka!! Unfortunately she had just run out of the size I needed. I left but watched the website to see if perhaps another one would become available and 3 days later it did! There was another Public Storage closer to me but Temeka’s customer service is what won me over. You have a true asset running that building!
Just got my keys for my storage unit today. Tameka was super nice, showed me my unit and answered all my questions. Looking forward to moving my things in :)
I used this location to store some items during a move. The staff was very helpful. And I would like to send a special thank you to the manager Tameka!
Thank you Melody for great help… ask for Melody please
I had a little trouble finding my unit when I first came to the facility. Temeka was super great! She helped me find my unit, explained how the storage and lock worked, and how billing would work for the first month! She was so personable and friendly and answered all my questions! Great experience!
Just visited Public Storage, had an extremely smooth move in experience. The staff is very supportive and helpful!
Tameka is great to work with, she’s friendly and extremely helpful.
I must report that Temeka displays excellent knowledge of the business, the facility, and has unmatched customer service. Temeka walked with me to my storage unit and explained how the unit door and locking process works. Temeka gave me the hours that she works at the facility, and I can tell that Temeka genuinely enjoys people. First rate customer service and a first rate facility.
Great experience with Tamika working at the front desk, she helped make some changes on my reservation and very professional
Tameka has very good customers service and great person
Super helpful staff, nice layout and easy to get in and out.
The manager at this location (Ms. Temeka) is extremely professional and was very helpful. She was thorough and efficient while also providing her contact information if I ever run into any problems.
I have two units here. Moving in and accessing them has been easy and convenient thanks to Ms. Temeka and team. The app is handy for managing the entrance gates and payments.
Just stopped by to see some units in person. Ms. Temeka was super helpful! She took the time to walk with us and show us the different sized units, and even pointed out the exact units we could reserve same-day. We put a unit on hold and she said to call her to finish up or change our reservation. Overall a quick and helpful experience!
Tameka was very accommodating in my search for the right size storage unit. She stepped me through the process and answered any of my questions. Job well done.
Tamika (store 27397) let her cook! fast, friendly and you see the other comments above. WHAT MORE CAN I SAY!
Thank you so much ms Tameka for making my experience very comfortable , I really love the Storage space your personality And the encouraging words thank you so much. You’re a very lovely lady.
It's been over a decade since I last rented storage space. I was pleasantly surprised how easy it was to check price, availability and reserve my storage unit online. We are moving from out of state, so being able to do this online was extremely convenient and a welcome surprise. I rented the unit a few days ahead of our move because the movers could only give us an estimated date range. On that note, I received a courtesy call from Ms. Temeka to welcome us and check if we have any questions. She was friendly, professional, and very informative over the phone. I highly recommend this Public Storage if you're in the area. The entire experience from start to finish, including Ms. Temeka's customer service, is 5 stars in my humble opinion.
Tamika is a rockstar! This is my first time ever using a storage facility, without Ms. Tamika’s help I’d be stranded on the side of the building clueless. My unit was spacious, clean, and climate controlled. Tamika has made a loyal customer out of me.
Best Public Storage I have ever used!
I had the pleasure of speaking with Temeka and she was very helpful with getting me all set up over the phone for a unit. Every question I had she was able to answer and was so helpful and nice! Thank you so much for everything!
Temeka at store 27397 was great. She helped me get set up at this location, and while there were some technical difficulties, we got everything set up. She was professional and great to speak with.
We had a great experience getting our storage units! Very easy and efficient process and the staff was very friendly and supportive.
I recently had an amazing experience at this store, and I have to give a shoutout to Joann! She was incredibly helpful and knowledgeable, making my shopping trip a breeze. The atmosphere was welcoming, and the selection of as amazing. Joann went above and beyond to assist me, ensuring I found exactly what I needed. I left feeling satisfied about my purchases.
Tamika was awesome over on Hopson Rd 🤗🙏🏿
Get service from the property manager, she was very helpful
Outstanding customer service. Love the app so you can open the gate without typing the gate code in. I've been using this storage facility for over 5 years.
The storage facility is very clean, friendly staff, and easy to access storage unit.
The property manager is so kind, knowledgeable and helpful!
The 800 Number Rented me a 10 by 15 but the door was way too Small for me to fit any of my Furniture In the unit . Manager assisted me in fixing the issue . She was very nice , understanding, and patient I really appreciate her . Very sweet lady
Fantastic experience with Public Storage! The facility is clean, secure, and easy to access. The staff is friendly, helpful, and made the whole process seamless. Highly recommend for anyone needing reliable storage!
Gabby was such a huge help very knowledgeable and polite!! I’m definitely referring people to this location!!
On 08/10/24 I received the greatest help and support from the Property Manager Patrice Rice who resolved my storage space issues over and above what I expected, after having made 3 reservations, going to another location and no one was present to help Me (the location wasn’t even open at 8:30 am on a Saturday morning not advocating that Public Storage should be a 24 hour operation, b/c I understand employees need time off too) calling the reservation line and they were of no help I went to the Hopson Rd store at 4812 Hopson closest to me and Mrs Rice took ownership of my issue and fully resolved to it My satisfaction. She is to be commended for her excellent customer service, her care about my situation and her commitment to see it through she is deserving of a raise. There’s not a lot of customer service people left who understand it and will take ownership.
Came in early today and Patrice was available to help with all my needs. Showed me a couple of spaces just to be sure I got the right size. Answered all my questions and gave amazing customer service! Definitely was satisfied with my choice to rent here!
Patrice was so very helpful with my reservation! It was such a smooth experience and I will definitely be referring customers to this location!
Patrice showed excellent customer service! My move in process was smooth and simple. Definitely recommend Public Storage!
Chris was amazing with giving me details and insight on my choices!!
Special shout out to Dale for taking care of me and my wife as our lock was cut unexpectedly. He made sure a new lock was attached and had great customer service.
Smooth and straight forward personal exchange after having had a terrible experience at one of their other locations in Cary. If it wasn’t for Shannon, I would have walked away from Public Storage. This is a location that takes customer service seriously. Highly recommend.
Inquired about a storage unit while working in RTP . Shannon was very pleasant and helpful showed me several units that might work for me very professional.
Shannon was extremely pleasant and her customer service was superb!
Nice property! Shannon the Property Manager answered all my questions in the midst of what seemed to be alot going on with
several customers .She spoke of a gate issue but with confidence assured me that it would be fixed and storage facility was secure.Very professional and patient definitely just what I was looking for.
Lisa was so helpful. She was polite and professional and I want to say thank you for your assistance.
My things was stole out my unit and lisa the manager I Thank you so much Lisa for helping me fine the guys that stole my things I know I'm a hard person to be around at times but you took your time to fix My issue with my storage with the police officer you Was extremely helpful, I apologize for my Attitude towards you. I highly recommend this location if she is working there.
I give Lisa at the Hopson location 5 stars for her outstanding customer service. My overall experience with PS' call center was absolutely awful and Lisa did her best to correct their errors (frankly, lies). I recommend this location as long as you can work directly with the location and skip the call center.
Lisa is so helpful and kind. Thank you to her! My vacate was very simple and fast!
Lisa and Maresha are always helpful and kind!!!
Thank you Lisa for Helping me with my reservation she was a blessing to my soul I enjoyed her professional service a very kind lady, the move in was simple and easy I highly recommend this location for your belongings
Lisa was the best part of the experience with public storage! She was quick and efficient also was able to break down all the prices and spaces showing her great product knowledge!
Needed to downsize and when I was greeted in the office by Lisa I was beyond pleased with her help! Months past I was unable to ever get anyone on the phone (at the property) or in person. I wasn’t having a great day but after
chatting with her while she changed my information for the new unit I left with a smile not only on my face but on my heart! What a wonderful property manager you have !!! 5🌠 +!
Brenda
I came into the store needing help because i was unfamiliar with the company and Lisa was really helpful & nice with answering all of my questions. Thanks so much!
Lisa was great I got behind on my payments she was patient with me and help me sort it all out.
Mareshah was knowledgeable and friendly. We received great customer service! The facility and the units are very clean. We will be referring all of our friends to this location!
Mareshah was very nice and helpful with my moving needs. She was polite and made my moving process stress free. I had to do so many things at once in such short notice. EVERYTHING WAS ON THE FRIST FLOOR WITH CLIMATE CONTROL. Thank you
Mareshah was awesome! Very helpful and friendly, would definitely recommend.
When I arrived at Public Storage Mareshah was so nice by greeting me and assisting me to rent a storage unit online.
Mareshah was very nice when I walked in and greeted me a warm smile. She helped me with renting a unit online.
Mareshah was very friendly & helpful with my moving process
When I arrived at public storage I was kinda of confused on how things go but mareshah helped me out with everything. Easy process
Maresha was very patient and friendly with helping me. I stopped by the property to inquire about sizes and pricing. She answered all my questions and more.
Excellent experience thank you!
Everything explained over phone when we reserved storage was as it was when we arrived to set it up…Katina was the agent on duty and was super friendly, welcoming, professional and efficient. Property and front office very clean and well kept. I’ve rented at multiple storage places over the years…hands down best experience at this location!
Amazing customer service. Made the process very easy and explained all options to me. Very friendly. Katina is the best!!
Awesome experience with Katina, she is extremely helpful
Katina was excellent! Her customer service was exceptional making getting the unit a breeze 5 stars all the way!!!!!!
Katina Moore is awesome and will make your experience worth the visit!!
Ms.Katina was really great! I recommend her for any sales rep
Katina was very kind and helpful with figuring out my storage space today. Highly recommend!
I’ve had my fair share of struggles with storage spaces in the past, but Katina was super helpful with making sure all payment issues and space vacating steps were completed. I was pleasantly surprised with how friendly and efficient Katina was throughout my entire experience!
This is actually a six star review for Katina Moore at the Hopson store #27397. I had a very complicated problem with our corporate storage account and Katina spent 2 hours with me, in person, sorting it out. All of our accounts now have one cohesive name, phone number and email address for all of our storage units that we have. Katina got all our accounts perfect. Her district manager, Kevin Walls, should be proud of her, helping that location's largest account. Unfortunately, the call in customer service 'service' let us down to the point of possibly looking somewhere else for our storage needs. the call center refused to acknowledge that all accounts were under one name and refused to perform the task of placing all accounts under one account number. Excellent employees don't last long at companies with such poor back up support.
Katina WAS AWESOME!!!! Really went above and beyond!
Had a great experience here! First time ever using a storage unit and Ebony and Katina we absolutely amazing and so hopeful!!
Convenient storage at a great price.
Public storage was awesome! Katina was very nice and patient. She walked through both units we requested to see … great service
Taylor is the best property manger ever if young lady like would let her manage business.
This is a long overdue review, so here I go!
I was in a rush to get supplies for my work and we encountered a few setbacks with getting keys for the actual unit. Tamara was able to quickly search for the key that I needed for the storage unit that had my supplies. Not only that but she was incredibly kind and patient even when I was getting nervous about the whole situation. She knew what to do and was able to get me closer to getting those supplies for my work!
I truly appreciate the work you guys have done and are doing!
I am new to the area and walked in to ask some questions. Taylor was very nice and patient with me, which is not something we (as customers) see alot these days.The office was very clean and inviting. One of the best locations I have visited hands down!!
Taylor is super friendly, and this is a great facility. I highly recommend using this location!
Had a great experience with Tamra! She was very helpful, quick and courteous, which was much appreciated! I highly recommend this location for your storage needs
Tamra was awesome! Great service and gave me really great info and I rented a unit!!
Tamra was very helpful and informative.
I had an absolute wonderful time looking for a proper storage compartment for all of my items from Florida. Taylor took the time to listen to my reasoning for need for storage and had such a kind demeanor in helping me let my friends get everything in. She even offered to help, the sweet thing, I told her that my friends could handle all of it and there was no need to worry. Then I went ahead and baked up a nice sweet pie for her out of being such a sweetheart and helping with everything including my mental state. She is just THE BEST