Public Storage Self-Storage Units at 10802 Chapel Hill Rd, Morrisville, NC

very helpful staff!

Be very aware of their pricing strategy. I wouldn’t recommend using this place if you need to store over a year. I began renting a 10 x 5 space in January of 2023 and my rate was $87/mo. (+$15/mo for insurance). Their rental agreement gives them the right to give 30 days notice for a price increase. 6 months later my rate increased by $30. 9 months later it increased other $37. I just moved out yesterday (first floor climate controlled unit) and my rate was $154/mo. I just checked online and the rate they advertise for a 10 x 5 climate controlled unit is $101/mo. This tells you that price increases aren’t a necessity for them but rather a way to acquire customers with a lower introductory rate, then increase the rate after a few months knowing it’s not enough of a hike for people to move their stuff out. It doesn’t sound like a lot of money, but when you realize that my rate increased 77% over 18 months, that’s borderline criminal.

This is the worst stressful experience I’ve had. My last storage facility had someone on site during business hours for help or purchasing moving supplies . Here , Nobody is ever in the office when you need help, the door is always locked ,no one ever answers the phone , you have to leave a message and wait until the next day. So many inconveniences and having to wait on someone to get back to you when they feel like it . I don’t even live in the state and have to wait again another month to retrieve my items because nobody is available to help on site .

Beyonce is awesome definitely recommend this location, went above and beyond to assist. Highly recommend!!!

Jason, the district manager was very helpful and got back to me very quickly and answered any questions or problems that I had. I definitely will be going to him for any future problems

Corey was extremely helpful and answered all my questions efficiently.