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Address

13437 S Tryon St
Charlotte, NC 28278

Phone

980-404-9633

980-404-9633

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Phone

980-404-9633

980-404-9633

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 37/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 37/mo $49
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 45/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 45/mo $59
    Online only price
    50% off first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 45/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 45/mo $60
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    4'x5'
    Online only price
    $ 48/mo
    Online only price
    50% off first month rent
    Small 4'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 48/mo $64
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 67/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 67/mo $90
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 94/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 94/mo $126
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 127/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 127/mo $169
    Online only price
    50% off first month rent

    No Obligation

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    20'x10'
    Online only price
    $ 192/mo
    Online only price
    $1 first month rent
    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 192/mo $256
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 309/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 309/mo $412
    Online only price
    50% off first month rent

    No Obligation

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Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 156)

August 15, 2023
Google Public Storage piink M
Clean
July 26, 2023
Google Public Storage Derek Chance
Workers are super rude and property manager is the rudest one of all was rude when I was there then I called later that day to ask for the girls name and told me none of my F-ing business and hung up on me
July 25, 2023
Google Public Storage Norman Butler
The hours are stupid.
July 19, 2023
Google Public Storage Artis Selections
Cassie was great help she did excellent
June 1, 2023
Google Public Storage Lauren Neal
Clean. Seems to be a challenge to reach the front desk on the weekends. 3 weeks later, I'm still waiting for a response for my code for getting inside....fortunately, after traveling 250 miles, I figured out how to obtain it on my own after an 1.5 hours or so. Come prepared, and if you scootch in on someone else's open code, remember you also need the code to leave 😵‍💫...don't do it (no, I didn't do that, a friend reminded me). Fortunately, the one orange cart for the building was available (and pretty dirt-ay🤢), but so helpful. The cost of my bin has almost doubled in price since COVID, but then again, it has been a thus far uneventful, clean, safe place to keep belongings (may that contine) and for that I am grateful. Thank PS.
April 17, 2023
Google Public Storage Tussin Jr
April 4, 2023
Google Public Storage Tonia Tate
All was good until my unit was broken into after the security checks (inside job whether it be tenant or management). Now I am trying to f/u on my case, and there is no information, no f/u, and no one ever seems to be in the office. According on the detective working on my case, he has been over the office several times and NO ONE is ever at the office, nor has Corporate return his calls. Who runs a business like this?
March 16, 2023
Google Public Storage Pauline Katsoudas
Miranda was absolutely AMAZING! Very helpful and knowledgeable. I would highly recommend Public Storage
February 25, 2023
Google Public Storage Asya C
Talasia was patient, and very nice . I will recommend in the future.
February 23, 2023
Google Public Storage luke skywalker
Miranda was exceptional and delivered first class, white glove service. She was very personable,knowledgeable and efficient. I would highly recommend her for leadership training if possible. This way she could train other individuals on how to deliver the same type of service excellence she is capable of. Hope this was helpful.. Thanks Marty
February 18, 2023
Google Public Storage Margaret Glasco
I was very pleased with how Miranda handled the situation with getting the size storage that I needed.
January 13, 2023
Google Public Storage Shane Samson
Friendly and facility is amazing.
January 3, 2023
Google Public Storage KIm Menefee
Lovie is fabulous.
January 2, 2023
Google Public Storage Margaret Njomo
Since day 1 Love has been super helpful with any and everything.
December 22, 2022
Google Public Storage Cornelia Ray
PS is a trap!! They only accept payments on the 1st of the month!! Everyone doesnt get funds on the 1st of the month. This so you WILL MOST LIKELY BE PAYING A LATE FEE.They gave me a number to call to try to address this bad practice, but this "Customer Service" number is a joke!!! No one ever answers it!! Now besides the $33 per month late fee, they are putting" a lein" on the storage 🙄
December 12, 2022
Google Public Storage Mario Rivera
December 9, 2022
Google Public Storage Tisha Lugo
The young lady by the name of love is super amazing! She had very friendly service an very knowledgeable!
November 30, 2022
Google Public Storage Kirk Weir
The associate Love gave me excellent service and was super helpful big thanks to love and all she does
November 23, 2022
Google Public Storage bjames talk
No carts!!! Staff is quite unprofessional!
November 16, 2022
Google Public Storage brianna j
Everytime I go up there to see about sizing on storages the door is always locked . I called the property manager twice and left 2 voice messages no call back. When I called the third time after an hour I was given attitudes for no reason. She kept stating that they close at 6 after I kept telling her that I come there all the time and the door is closed . I’m definitely thinking about cancelling my reservation now
November 12, 2022
Google Public Storage Pauletta Smith
November 11, 2022
Google Public Storage Victor Cardenas
November 3, 2022
Google Public Storage Derrick Miles
November 3, 2022
Google Public Storage Jose Gonzalez
November 2, 2022
Google Public Storage Rheda Richmond
November 1, 2022
Google Public Storage D-RICk .1
Love was exceptionally helpful her service was beyond amazing thanks for your help
October 29, 2022
Google Public Storage B Nee
Staff is extremely rude and unprofessional. Never able to get a dolly when there. Ever!
September 8, 2022
Google Public Storage Angie Bellomy
LOVE WAS EXCEPTIONAL GREAT SERVICE
September 6, 2022
Public Storage Peggy Tippett
What is the cost on the different size units
August 24, 2022
Google Public Storage *Shomauri “NubianQueen” Allen
*The young lady Love there was amazing she was very patient with me and very knowledgeable about what I would need. I would recommend this place to my family and friends! 😊
August 23, 2022
Google Public Storage Regina Walker
Arrived on site to see about my reservation and check the sizing so I can make my finally decision and was met by a very rude young lady. Instead of her explaining that she was on lunch and can assist me at a specific time she made several hand gestures at me and said “ but what do you want I’m eating. Public storage just lost my $168 storage rental because of her actions.
July 8, 2022
Google Public Storage Chris Hinton
I spoke with Love today, and she gave me all the help that I needed. Provided me with quick and accurate information that made my experience with Public Storage great. Thanks Love!
June 18, 2022
Google Public Storage Robin Bailey
June 4, 2022
Google Public Storage Unique Quay
Love was amazing and very helpful and understanding definitely loved her customer service
June 3, 2022
Google Public Storage Lynn Roach
Manager Lovely was so helpful and understanding
June 1, 2022
Google Public Storage Angie Moreno
Love was very attentive to my needs and I was in and out in less than 10 minutes! I enjoyed my customer service experience with her!
May 30, 2022
Google Public Storage L Thompson’s
I paid my bill here and Talasia was very helpful and friendly. Great customer service and a clean facility.
May 24, 2022
Google Public Storage Rita Moore
May 15, 2022
Google Public Storage The Toy Avenger87
April 30, 2022
Google Public Storage Carrie Miller
Clean. Easy in and out access.
March 31, 2022
Google Public Storage JASON WILLIAMS
I thank Ms Love for her outstanding customer service! Thank you and I appreciate you hard work with getting my unit situated. Again thank you so much!!!
February 28, 2022
Google Public Storage Rodney Brown
Talasia was very helpful, made my experience smooth and effortless!!!!!
January 31, 2022
Google Public Storage Ronnie Cleland
Thank you Love for your help!!!
January 12, 2022
Google Public Storage Alesia Miranda
January 7, 2022
Google Public Storage D Oswald
Clean property , Great job Love for getting me in fast!
December 9, 2021
Google Public Storage IJH
My parents moved their things from a house they sold two hours away into this storage facility last week. My father was nervous about the move and called Love a few times to ensure everything was set for the big truck full of furniture and boxes. She was patient and kind to my father and I came ahead of the truck to meet her the day of the move. She was friendly and helpful, and very sweet to my father when he arrived. It was a simple process and I feel comfortable having my parents' things there with Love on sight.
December 8, 2021
Google Public Storage shareeta Abraham
November 29, 2021
Google Public Storage jeremy isles
If you need any assistant don't hesitate to ask Ms. Love. She was very helpful had me in and out.
November 17, 2021
Google Public Storage Kevin Wilkerson
Love did an excellent job and made the process seamless!
November 17, 2021
Google Public Storage TIFFANY PAIGE
Love is the best she on top of everything she willing to always go above n beyond to make my experience the best she is a great asset to public storage u rock love keep up the great work
November 17, 2021
Google Public Storage Chantay Paige
I came to inquire about a storage unit and I had the pleasure of meeting Love whom is one of the associates that assisted me. Love was very knowledgeable and kind I explained to her my situation that I’ll be moving to the area soon and she gave me my options. I loved her energy and she has much personality I’ll definitely be back to do business, thank you Love!!
November 17, 2021
Google Public Storage Natasha Sistrunk
Moving can be stressful but on last week I had an opportunity to meet Love and she made my experience less stressful. She was very helpful and her smile could brighten a room.
November 2, 2021
Google Public Storage Angela DuBose
I stopped in to purchase moving supplies the young lady by the name of Love was extremely helpful and most of all very polite and professional. Although I did not purchas she was extremely helpful.
October 30, 2021
Google Public Storage Ankur Sharma
I had rented a storage here for close to 2 years and never faced any issue. Clean location, very well secured, fantastic job done by the crew in maintaining the facility. Love helped us during the move out. She is friendly and really helpful. It made the entire experience awesome! I’d definitely recommend this facility. Great work!
October 26, 2021
Google Public Storage Marilyn Wiggins
Love is doing an awesome job. Whenever I have an issue she is always very helpful and super nice. Thank
October 26, 2021
Google Public Storage Tinera
This was a smooth process getting a storage room with Love. I need a last minute unit and didnt know what I needed. She was very friendly and helpful.
October 18, 2021
Google Public Storage Jean Williams
the receptionist Love was very helpful. Will spread the word on the customer service I experienced.
October 17, 2021
Google Public Storage Jordan Waller
Love was great. Very quick and knowledgeable. Would definitely recommend
October 13, 2021
Google Public Storage Taste Of Love Catering and Design
October 8, 2021
Google Public Storage Jean Williams
Love the front desk clerk was very helpful with my needs. She was very knowledgeable of the type of unit that would best fit my needs.
September 30, 2021
Google Public Storage Artressa Avant
Love is the best!! Great help. Very clean location. Very friendly
September 29, 2021
Google Public Storage Shannon Lang
Love help me with everything I needed. She was patient and professional. I appreciate her during this difficult time. Public Storage was the answer to what I needed. Thank you Love for your help.
September 27, 2021
Google Public Storage niki reid
I had to store some of my items during my move and Love Reid was so helpful and knowledgeable about the facility.
September 26, 2021
Google Public Storage Belinda Knox
Miss Love truly helped my family so much what a wonderful and sweet young woman and very professional too. They had a great experience.
September 25, 2021
Google Public Storage michelle nunley
Thank you so much LOVE. VERY PROFESSIONAL.
September 25, 2021
Google Public Storage Gary Hughes
Love was the.name of the lady that helped me. She gave excellent service.
September 24, 2021
Google Public Storage Luke Levinson
September 18, 2021
Google Public Storage Reginald Dillard
Being as busy as life makes us at times, I truly appreciate the professionalism of the staff, especially Ms. Love and hassle-free easy access to get to my storage unit get what I need and keep it moving. For your future storage needs I urge you to seriously consider this location from one extremely satisfied customer to another you owe yourself the favor!
September 16, 2021
Google Public Storage Erika Cooks
Love was very professional and knowledgeable. Excellent Customer Service.
September 10, 2021
Google Public Storage JENNIFER AUSTIN
Love in the Steel Creek public storage facility was professional and very sweet! A huge help to my family and very knowledgeable on the whole facility. I highly recommend this place just based on Love alone.
September 5, 2021
Google Public Storage Kap Gun
Love did an excellent job coordinating my deliveries when I’m not on the property! Great service!
September 4, 2021
Google Public Storage Shana Asby
When I say, I love this girl. She is very professional and courteous. Her personality outshines the storage facility in itself. Im glad to be a part of this facility at this time.
September 3, 2021
Google Public Storage Brandon Roberts
September 3, 2021
Google Public Storage Ellison Bowman
September 2, 2021
Google Public Storage Jaleel Filmore
Love did a awesome job assisting me with my storage unit! I think I came back 3x in one day taking measurements etc. all 3 visits were nothing short of amazing! Thanks a for the great customer service Love! You were very accommodating!
August 18, 2021
Google Public Storage Sheretta Waters
Public storage Steele creek is the best because of a young lady by the name love ❤️ 🙂 she called me when I was having a bad day and yes I cussed and fussed when she told me why she was calling me, But after she was so nice to me and didn’t get upset with me I had to calm down and apologize to her.. Thank you so much love,you really made my afternoon better.
August 14, 2021
Google Public Storage Nathan Obert
Fantastic storage service. Love in the office is always helpful and friendly!
August 12, 2021
Google Public Storage Brittany Wallace
My time at a public storage has been easy and seamless. I had my unit for a year, and recently needed to vacate. I spoke to a lady there who ended up dropping the ball on my request to vacate so I called back a week later and spoke with Love. Love did a wonderful job handling my request and even sang me happy birthday, which was so sweet! We met her in person, in passing, when we moved out of the storage unit and she was so full of joy! I highly recommend this storage unit location. I would totally rent out of this particular location again. The facilities are clean; the employees are nice and helpful!
August 6, 2021
Google Public Storage dwane bazemore
Great customer service from Mrs Love
August 6, 2021
Google Public Storage Bridgette Mcclennon
Love provided excellent customer service. She went above and beyond what was need. It was greatly appreciated !
August 4, 2021
Google Public Storage Hakeem Sanders
Read the whole review! Love is the best. Easy to work with. She is amazing. If it wasn’t for her I would move my stuff. Thank you Ms. Love for being awesome! I give you ⭐️⭐️⭐️⭐️⭐️ On the other hand Brian Cooley the DM is a jack***. This rudest person I have talked to in a long time. I don’t know how they allow him in this position. Ms. Love should be promoted and Mr. Cooley out the door. I never speak of someone not having a job but this guy needs training.
July 13, 2021
Google Public Storage Essence Parker
Love is awesome, great customer experience. Wonderful service.
July 9, 2021
Google Public Storage Barbara Held
Love Reid provide me with the best assistant for starting my storage with PS. Thank you Love for all your valuable help.
June 28, 2021
Google Public Storage Jacki Wrubel
I took everything out of my unit. I no longer need it. There was no one at the office. I called the ph # on the door. I was told to take the lock with me and I would receive an email tomorrow.
June 27, 2021
Google Public Storage Jacinta Callaway
Property manager, Love, was super helpful and accommodating. Super clean and convenient location!
June 27, 2021
Google Public Storage Michell Dorn
Love is so friendly, knowledgeable and professional. Great experience
June 13, 2021
Google Public Storage Michael Darnell
It's nice that it is climate controlled, but it is quite expensive. It can be a real pain getting cargo to/from your unit because there are so few dollies (2 by my count). If both dollies end up in a building other than the one your unit is in, you cannot access it with your code, not to mention one of the dollies is in rather poor repair.
May 15, 2021
Google Public Storage Sen Hennessy
Exceptional customer service and Nice location and climate control would recommend it to anyone
March 23, 2021
Google Public Storage renesmée reign
Great customer service from Courtney today. Very professional and knowledgeable. Clean and secure facility. I would recommend to my family and friends. First month was only a buck!!!
March 16, 2021
Google Public Storage Family Baldwin
Customer service was horrible. They don’t answer the phone, don’t return calls and were not there during regular business hours - no sign or anything. I think the biggest issue is the constant trash situation- it’s been going on for months!!!
February 25, 2021
Google Public Storage isaac hinton
Really loved The floor work at this Bar . This is a great businessman who changes up his business to keep the customer Satisfied.
July 6, 2020
Google Public Storage lexie parks
Great customer service Brittany
June 21, 2020
Google Public Storage Jen
Went in for rental and was rudely told I had to wait outside by Courtney! Bad start to a new customer.
June 6, 2020
Google Public Storage Karen A
This location is really nice. The agent Brittany is also very nice. I received excellent service. Glad I chosed this location. 😊
May 8, 2020
Google Public Storage Faithe S
Moved out of the unit, left it clean and just like it was when I got it, and they’re still trying to charge me $89 for the month of May. I wasn’t there and haven’t used the unit for the month of May, so I shouldn’t be charged for something I haven’t used. They called and threatened to send it to collections. Go ahead because I’ll dispute it with the contract I have from Steele creek storage before public storage bought them out. I’m not going to pay something I don’t owe. To anybody looking to rent a unit here, just don’t. Be advise, Run away and go somewhere else. This place was great when it was owned as Steele creek storage. It’s been nothing but downhill since it was bought out by public storage. Stay away. Far, far, away.
January 18, 2020
Google Public Storage Kevin Abshire
Great location. New facility, very clean and secure. Brittany provided me with great customer service. I would recommend anyone needing storage to go see Brittany.
December 13, 2019
Google Public Storage Billy Moore
This use to be Steele creek storage, now it is public storage and I recently went in to get information about the change and what’s going to happen with my items, Brittany the property manager was very nice, and made me feel comfortable with public storage taking over the company. So far so good!
November 18, 2019
Google Public Storage Cory Neff
Great company and great service! Excellent, clean facility! Highly recommended!
November 9, 2019
Google Public Storage Bettina Gary
Great customer service from "Mack the Manager"!
October 26, 2019
Google Public Storage justin mould
Heather is super friendly and extremely helpful! The facility is very nice would definitely recommend this place to anyone.
October 16, 2019
Google Public Storage Thomas Turner
I love the convenience of the location, well lit and secure. I also appreciate the cleanliness of the facility and the helpfulness of the staff.
October 2, 2019
Google Public Storage Destiney Williams
Great friendly service from management! This was my first experience with a storage company and unit and they made it easy and convenient for me!
September 12, 2019
Google Public Storage Karen Baxter
I love this storage place. •Great customer service, •clean and organized •Well light da or night All storage units are accessible and elevators. They have Flat beds and dollies that turn into flat beds.to use for free while there. The units are a available to access till 9pm. S. Tryon on steel creek road is brand new. Beautiful location!
September 3, 2019
Google Public Storage Kelly Plummer
Went to a couple of facilities to rent a unit. This was by far the best! Allison was so helpful. Customer service was great!!! This facility is super clean with easy access!! The other facilities were a little closer but chose here due to Allison!!!!
August 31, 2019
Google Public Storage dameon mccain
Awesome! Great Price! Excellent Location!!!
August 28, 2019
Google Public Storage Maya G
Great customer service. Thank you Mack for making me feel welcomed!
August 24, 2019
Google Public Storage Shannon Presnell
Wonderful staff, very clean, accessible and great pricing! Highly recommend.
August 10, 2019
Google Public Storage Melanie Russell
I’ve have had the best experience with Steele Creek Self Storage. To start I was able to reserve a spot a lot longer than other storage facilities. When you have to schedule your movers far out it’s helpful to get the storage facility scheduled at the same time. Mack was so helpful and kind. When we arrived with the furniture I ended up needing another storage unit. I under estimated what I need. Mack found the perfect size near my other unit so when I move out it will be very easy. He also helped me find the most cost efficient answer to my problem. You receive your own code so you can go on your own. Conveniently located and temperature controlled. I highly recommend this facility.
July 29, 2019
Google Public Storage Christi Fronczkiewicz
This was the easiest reservation, the kindest and most knowledgeable staff, and the cleanest storage facility I have been to. I had to move quickly and they were happy to help! I would gladly recommend to any family or friends! Thanks so much!!
July 25, 2019
Google Public Storage Latoyria Nelson
Initially what attracted me was the pricing and location...but once I arrived the place was exceptionally clean and organized. I was sold.....but to add to all that the customer service I received from Mack the manager was superb! I will definitely recommend them in the near future!
July 22, 2019
Google Public Storage David Work
This place is very clean and cool. Carts always available and access secure. Highly recommend
July 17, 2019
Google Public Storage Brandon Russell
Steele Creek Self Storage has a nice, clean and easy to navigate in and out of storage facility. All of the staff has provided me with great customer service. Before renting anywhere else, check them out before doing so. They can accommodate all your storage needs...
July 13, 2019
Google Public Storage Alexandra Bubuioc
Allison was extremely helpful! Love that the units have air control. Totally recommend
July 13, 2019
Google Public Storage Tousont Simmons
From Day 1, Jeff & Steele Creek Self Storage has provided us with amazing service. Very accommodating and respectful. The facility is nice & clean. Easy to get into and easy to move around inside. Best of all the pricing is not over the top. Check them out for you storage needs. You will not be disappointed! TS
July 12, 2019
Google Public Storage Tai Ksor Vongphouthone
Nice and Friendly staff!! Very clean and well lit with climate control!! First month free! Glad I found this place and it’s sooo close to where i live! Love love love
July 11, 2019
Google Public Storage Willie Gilchrist
I really enjoyed communicating with the staff. They were very accommodating and professional.
July 5, 2019
Google Public Storage Cedran Kirksey
July 1, 2019
Google Public Storage Russell Barnes
Good price. Great facility. Hand trucks and carts available for use. AND a discount on packing products. Very happy.
June 29, 2019
Google Public Storage Lena
Mack was great! Very knowledgeable efficient and I enjoyed working with him!
June 28, 2019
Google Public Storage Ashantia Benjamin
Mac made our experience a pleasurable one. He was very friendly and helpful. Prices here are very reasonable. The environment is extremely clean and secure. I would definitely recommend Steele Creek Storage to family and friends!
June 26, 2019
Google Public Storage Jameson Scappaticci
My family and I just rented a 10x5 unit from Steele Creek Storage and are very impressed. The price can’t be beat. Everything is clean and in order. The manager, Mack, was excellent!!! If you’re looking for a storage unit, I’ve got the perfect place: STEELE CREEK STORAGE!
June 18, 2019
Google Public Storage Anitrane Evans
Customer service was great! Very helpful. Storage units are nice and clean. I felt very comfortable using it.
June 13, 2019
Google Public Storage Daniel Hogan
Storage is good
June 11, 2019
Google Public Storage Jami Dickerson
Today was my first time at Steele Creek Self Storage and it was absolutely wonderful! Staff was super friendly and helpful. They went above and beyond to help me and have great move in deals. The unit and facility was very nice and clean. I recommend to anyone who needs storage at a great price.
June 10, 2019
Google Public Storage Arjun Sagaram
Great storage facility and excellent staff!!
June 10, 2019
Google Public Storage Walton Ugarte
Well, this was a total satisfaction service From Mack, the Manager He explain me the alternatives I have, base in my initial request, after he show me the place I choose, and I finish signing, for what I need, with not pressure, thanks.
June 4, 2019
Google Public Storage kimberly ramirez
My experience with Steele Creek Self Storage was great. From the rep on the phone I spoke with to reserve my unit to the gentleman at the front desk completed the process. Everyone was professional and efficient.
May 31, 2019
Google Public Storage Jackie aka Lady J
Mack Franck helped me find the perfect storage unit for my needs and for my budget! He was very friendly and had a wonderful personality! Thanks for all of your help Mack! From The Woods Family, Jackie, Faith and Sullivan!
May 28, 2019
Google Public Storage Anchored 2 Om 1111
Jeff provided me with fantastic customer service. He offered me a tour of the size unit I inquired about and was very knowledgeable about his product and services. He took initiative to waive the administrative fee and honoured the promotion I had seen online. It was a seamless process. Jeff even provided me with a map of the building, which I will add was extremely clean, AND a "cheat sheet" of the contract. Very helpful! I highly recommend this storage facility!
May 25, 2019
Google Public Storage Chinette Stevenson
I was very pleased with the quick service and great pricing for my storage unit. I would recommend anyone looking for storage to visit Steele Creek Self Storage. Thanks Mr. Mack!
May 24, 2019
Google Public Storage Cata S
Excellent customer service, super clean,good price. 100% recommended
May 16, 2019
Google Public Storage Reginald Nichols
This is a great value storage. The staff was very helpful and friendly. Mr Mack took very good care and gave me great service. He went out of his way to work with me. I'm thankful.
May 16, 2019
Google Public Storage Caitlin Skipper
Mack was great and hospitable! He made the whole process easy and quick! The facilities are clean and well monitored!
May 16, 2019
Google Public Storage Brooks and Christine Waddle
Clean, new, nice friendly staff. Excellent storage unit!
May 14, 2019
Google Public Storage Grace Management
We have rented several storage units at one time with this company. We have paid thousands of dollars for our storage units and we have for the most part very much enjoyed renting from this company, however since the change in management the service has lacked significantly. We have needed access to our storage units for over a week and no response from the new manager. It has cost us because we cannot do our jobs due to lack of access to our property. There is no problems with the billing, it is simply lack of service due to management not changing the codes to meet the needs of multiple units rented by one company. Us. Please take care of our needs as we pay for a service from your company and should receive the promised access to our units before cut off at 9 pm. Thank you.
May 11, 2019
Google Public Storage Tamara Williams
Thank you for the great service. The whole storage place is very clean, great prices. Mr. Mack was very helpful. If i need a storage unit in the future I will be using Steele Creek Storage always. All around great customer service!
May 10, 2019
Google Public Storage Patrick Staub
Mac Franck was very courteous and professional. The space is clean and very well kept
May 3, 2019
Google Public Storage Dan Degner
Stumbled across Steele Creek Self Storage when doing a google search. Initially I picked it because they had the cheapest rate in my area. I thought at that price it probably isn’t as clean, staff unfriendly, etc. but man was I shocked! Units we very clean, even had that new building smell. Also McArthur “Mack” Franck was awesome and very helpful! As we walked to check out the units he noticed trash on the ground, he didn’t ignore it but he took the time to pick it up, which shows he actually cares. Also after looking at the unit I felt it wasn’t really going to work well for me so Mack offered, and took the time to help find me one that would work out better for me. Units are climate controlled and security all over so you don’t have to worry about your stuff once it’s in there. Definitely recommend this facility to anyone looking for a quality storage place at affordable prices.
May 2, 2019
Google Public Storage Christopher Jenkins
Mcarthur "Mack" Franck was great all around. After looking at a few different places, I think it was his presentation that sealed it. Nice facility and great location. Need more Macks in the customer service world.
April 25, 2019
Google Public Storage Steven Pharr
Fantastic customer service from Mac today!!!!
April 18, 2019
Google Public Storage Alesha Freeman
Mack the manager was great 👍🏽 and very helpful 😌
March 19, 2019
Google Public Storage Darci Fike
Romell is so sweet and always has a smile when you come in. So great to deal with a friendly staff and know your household items are in a safe and clean facility!
February 15, 2019
Google Public Storage Darci Fike
Thank you for your continued friendly service Steele Creek Self Storage!!
January 30, 2019
Google Public Storage Lois Strickland
Great Location, friendly staff. Storage unit is brand new. Safe area. Customer service always willing to help.
January 28, 2019
Google Public Storage daphnie miller
I can not give enough praises about my experience at my new storage location. The staff are very friendly and helpful as well as making you feel that you and your property are VERY IMPORTANT to them. I don't think there is a cleaner, friendlier storage facility in the Charlotte location. And I have used storage facilities for YEARS! I could not be happier. #greatrates.
January 27, 2019
Google Public Storage Janet Blair
Very helpful, friendly service. Units are clean, humidity controlled, hours are great, and rates affordable. I highly recommend them!
January 14, 2019
Google Public Storage Stephanie Rodriguez-Anderson
Great and clean facility. The customer service is exceptional. Prices a good and right now they are running a special one month one month free when getting a unit. My space is on S. Tryon in Charlotte, NC. Thanks Stephanie Rodriguez
January 9, 2019
Google Public Storage Joanna Dobbins
After coming to Charlotte especially from overseas everything is so overwhelming, but the staff here and the cleanliness of this place set my mind at ease when it came to availability, price, access and security of my belongings. I already recommended this place to friends and family, even when I finally get my own house to put all my stuff into I will still use this place because they are amazing. Not only is the storage inside and not out in the elements but also climate controlled, there's an elevator for the second floor and hand trucks available for people like me that can't lift all that much at once. The storage room I have was clean and spacious, they just finished the paving for the parking so it's easy to bring the cart in and out now. And did I say the staff is amazing, I did and they are.
December 30, 2018
Google Public Storage Shonta Webb
Brand new facility. Very clean and trustworthy. They provide equipment to allow moving in easier. Definitely don’t regret doing business with them!
December 3, 2018
Google Public Storage Jeff Giannina
Nice, new, clean facility. Great Customer Service. I highly recommend.
October 31, 2018
Google Public Storage Nicole Bainbridge
September 29, 2018
Google Public Storage Jana Savory
The customer service was great. The units clean and spacious. A little over priced but brand new units. Climate controlled. The only thing I didn’t like is that the access is from 9am-9pm. I would prefer 24 hours.
September 21, 2018
Google Public Storage Christopher J. O'Shea V
Romell Turner, Manager, heads up a small team of first-rate professionals at this site. Having dealt with three different individuals on separate occasions, I can attest to the fact that everyone I've interacted with possesses a superior customer service orientation. Nice clean facility, well-laid out, with excellent access and egress.
September 14, 2018
Google Public Storage sandi uhlman
Just rented a place from here. Nice clean new building. Talked to Jeff first then Romell Both very helpful and great to work with, Good deal now get in early!
September 3, 2018
Google Public Storage Del Parker
We recently leased a storage unit at this location and the experience was extremely fast, simple and pleasant. Jeff and his staff was very attentive and helpful throughout the entire short process. When we moved it was raining but thanks to the covered areas we were able to still have a dry and safe move in experience. Thank you for the peace of mind and making this such a pleasant experience! Del
August 18, 2018
Google Public Storage TLC 1
Great friendly service with a smile and good conversation. Quick & easy sign up. Easy to get in and get out of storage unit. I’m really liking the cool in door storage and security throughout facility. Thanks Guys!! Tiffany