Public Storage Self-Storage Units at 4200 NC 55 Hwy, Cary, NC

Thank you, Dawn!

Thanks so much dawn!

I selected Public Storage because it was easy to book a unit same day and close to my current place. There are several locations but the manager Dawn at 3828 NC55 Hwy in Cary will give you a clean storage unit. Security is great and the app is easy to use. I even had a friend book one on the same day since they were that great. Thanks Dawn for taking such good care of us.

Extremely difficult to get in touch with the rental office by phone or in person. No one ever seems to be available for questions/to provide help. The storage unit itself is fine, though.

I purchased a storage unit via auction and the day I arrived to clear it out, Katherine was wonderfully helpful to me. She went above and beyond and I was there for a one day clear out. It was a great experience.

Great place to store all Your stuff to make space in Your House.Security is great and very clean and kept up.Make sure You bring Your lock key to open your storage shed.lol

Great place.

Really disappointed. I rented online and never entered the facility. Ours plans changed. A week after the move-in date, the manager calls to ask how the space is, I told her we never moved in (don't they check their locks???) and expected they'd refund us since we never entered the property. She said she'd check, and I get an email refunding me for the lock I didn't need to being with and another confirming I'd been moved out. So, I pay for insurance, taxes, and a storage unit for a month I never moved into a week after renting it. She never called to see if we wanted to use it for the next three weeks or telling me they weren't going to refund me. I'm surprised they don't do daily lock checks on the outdoor spaces and didn't contact me sooner or automatically refund me. My experience in the past with Public was great. Things change.

Everything is great in the beginning until after the first 6-9 months when they all buy double your rate and continue to increase it very often. Between that and now having issues with paying my bill, I am done and already found a better place that I’ll be moving my things to shortly. Twice it had happened in the last few months alone that I have paid my bill only to then get multiple messages that I didn’t. Just today this happened again where I paid my monthly for the second time early this morning (and even a late fee which I should NOT have had to pay) and yet AGAIN I just got a text and two emails saying I did not pay my bill and they are adding late fees. I just don’t get it. So now once again I have to call with my payment confirmation numbers and argue about this. Totally unacceptable and there are tons of other storage places in Cary that have just as good if not better storage units and will now price gouge you and won’t basically punish you for being a loyal customer by constantly increasing your rate

Super easy and efficient process. I was able to do everything online. And then the follow up to confirm everything was great. Super friendly service. But if you don’t want to talk to anyone, you never have to. (And the storage space itself is exactly what you would expect.)

We had a wonderful inside unit for a year and the experience and customer service was great. The only bad and unfortunate part about our time renting was that when we moved out we noticed we had lots of things that were missing, like canned food, our baby stoller, all of our dishes and some other personal items. The price also jumped up about 90 bucks. We went from paying 120 to 200 a month and that caught us off guard, but overall the service was great and it was a nice clean facility

First time I used public storage when I went out of country to store my all stuff. The experience was very smooth and convenient. All the process was done online using the app and website without any manual intervention.

Clean, secure facility, easy access to units, very helpful customer service. Shout-out to service rep Daniel who called me for a check-up a few days after we got everything into storage and helped me figure out an important part of my move.

You can do everything online and the app is great to have with it. The place is clean and well maintained and I feel my belongings are safe with the security they have in place.

I did everything online and was extremely painless and simple. When I finally moved to NC from Colorado and went to my unit that too was very simple and painless also!

STAY AWAY!!! THEY WILL CONSTANTLY RAISE THE RENT JUST BEACAUSE.

Jason was professional storage space is clean and easy to access.