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Public Storage Self-Storage Units at 7900 Woodson Road, Raytown, MO
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 38/moSmall 5'x5'- Inside unit
- 1st Floor
$ 38/mo $ 38Best Price Label2 units left! -
5'x10'Online only price$ 74/moSmall 5'x10'- Climate Controlled
- Outside unit
- Drive-up access
$ 74/mo $ 74Best Price Label1 unit left! -
5'x15'Online only price$ 77/moMedium 5'x15'- Outside unit
- Drive-up access
$ 77/mo $ 77Best Price Label1 unit left! -
10'x10'Online only price$ 79/moMedium 10'x10'- Outside unit
- Drive-up access
$ 79/mo $ 79Best Price Label1 unit left!
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 405)
Wonderful host Good value for secure storage
We pay for the climate controlled unit, they keep it at 50 in the winter in 85 in the summer. Wish it was 65-75 max. SOOOO many bugs and mice!! We've caught 8 mice in 6 months. We catch them using the glue boards that we buy. The company installs little poison bags but we've never found them to be chewed on by the mice. The picture of the glue Board of the Crickets is taken after one week we have gone through 10 packages of four count glue strips in the 8 months we've been there. The other photo is showing them ice droppings you have to zoom in. Not much competition in Raytown for climate control units unfortunately. They also will not lock you into a rate they change our rates frequently based on supply and demand.
Deon, was so amazing, pleasant, polite, and most of all knowledgeable and helpful. He made my experience very fast, easy. His effort was truly appreciated.
10/10!!! I was in a pickle and have never done this before, a lady by the name of Mary helped me out, and was the nicest person. We were able to find a unit that was perfect for me at a fraction of the cost I was going to pay elsewhere. Definitely recommend this to younger adults.
Mary was an amazing individual to deal with. She made the process of finding the right size storage unit as seemless as possible! I would highly recommend going and seeing her for your storage needs!
They have everything you need
Mary is THE BEST! We couldn’t get anywhere with anyone that we talked to until we spoke with Mary!
Property manager Mary is the best great Communication Everything! active in the yard she keeps the property clean everything.
Property manager Mary is the best great Communication Everything! active in the yard she keeps the property clean everything.
Property manager is the best Mary treats u like family and makes you feel and know that your stuff is safe!! Communication is great they lose Mary they lose my business thanks Mary
Property manager Mary is the best great Communication Everything! active in the yard she keeps the property clean everything. She doesn’t just take your payment she talks to u like family not a customer it and that means a lot thanks Mary they lose u they lose my business keep up the great work!
Everytime I come to make a payment Mary is always happy and smiling! She always has the answers to all my question. Just love her! Hard worker! Give this girl a rolaise
Ms Mary is very responsible and loyal representative and very with storage unit and we will continue to work with her
Ms Mary I like her she’s friendly and very helpful with my storage unit and she has her customers in mind of their properties
Mary , first time meeting ,Mary was a very positive experience..She is well knowledgeable an has great customer service... Always smiling..
Mary helped me with a unit and the customer service was GREAT! Very happy. She answered all my questions and made me feel welcome. 5 stars!!!
Mary is awesome! Always willing to help and take care of all my needs. Her customer service is amazing, always smiling.
The caring & proffessional treatment by Mary of our entire family has been awesome! We rent 2 Storages here: going on almost 5 years now. We have never had any issues at all. Easy access & Super freindly, helpful service always! Thank you again Mary! Recommend this Public Storage to all who need a great place! Mike
Not impressed at all. This facility has been a TOTAL NIGHTMARE. WOULD NOT RECOMMENDED THIS LOCATION TO ANYONE!!!
Ms. Mary Five ⭐⭐⭐⭐⭐ Star Associate Called Prior To Setting Up Storage Unit Appointment Upon Arrival She Was Very Customer Oriented & Explained Contract In Detail, Also Made Me Feel As If A Valuable Customer Including The First Visit To Assigned Unit Space Thanks For All That You Do.
Rented a 10x30, seem to be reasonable price easy to get in and out of and secure
The person responsible for the location is a manager and takes care of other locations so it is hard to ever get help with any issues.
Awesome customer service
Michele was very friendly and extremely helpful!!!
Michelle helped me and she was great
Michele
Michele was awesome & friendly
Michele was great
Excellent customer service!! Michele was so understanding and helpful in assisting me to rent my storage space!! I so appreciated her patience and the time she took with me to complete the quick process!!
Michelle is awesome ✌🏾
Michelle has been awesome to me. Her help has been outstanding. I definitely would recommend to anyone.
Michele has been amazing & kind
Michele was amazing, quick & knew her stuff!!
Michelle was very helpful & amazing
Michele was helpful , very friendly & been renting for years
I have had multiple units here, over the period of multiple years....the lady Michele who works there is always very informative and willing to help!!!
MICHELE IS AWESOME! VERY HELPFUL CALMED MY FEARS WHEN ACCOUNT WAS MESSED UP. SHE IS VERY PROFESSIONAL WIAACPKEASANT
Michele was helpful & friendly
Michelle is a Rockstar and is always very helpful.
Michele has been friendly & very helpful
Michele was so helpful & knew exactly what I needed
Michele you as GREAT, she knew exactly the size unit I needed & how to protect my belongings. give her raise!
Michele was awesome, she knew exactly what I needed to store my belongings! if you need a storage space come see Michele over at Woodson
Michele was very helpful. She is very pleasant. I will enjoy the relationship with your company as well
Michele was super helpful, loved the customer service!!
Michele was very helpful
This storage location is one of the worst around. They do not have any good customer service people. They signed me up for autopay without my authorization, they cut the lock off my unit after payment leaving my unit unsecure. Find another place to store your things.
Very helpful and friendly
Michelle has been my lifesaver on more than one occasion. Michelle is always a great help. Excellent customer service skills. She goes out of her way to explain the policies and procedures in a way that you can really understand. She provides a warm welcoming atmosphere and is ready and willing to help you. I recommend everybody come here! The Units are clean, and they have climate-controlled units available to meet your every need.
Ok for space storage. Decent units. Squirrelly ingress/egress. Roads need some attention. I don't have a unit at this location! Too far to be readily accessible for me personally.
I like it
Michele has great, friendly & helpful
Michele has been helpful & friendly..she's awesome
Michelle was extremely helpful. Great service!!!
Michele was helpful & quick
Michele was great, friendly & helpful...
Called several times no answer not once and then went up there just to find a locked door no one around to help. Almost as if this place is ghost... Bad customer service
Great service!! Michele had us in and out quick and answered all of our questions and was very sweet:)
Michele was a lifesaver! I was in desperate need of a storage unit and the one that is closest to me had no office personnel with reference to this location on their door. I called Michelle answered walked me through the process and I actually a day later ended up renting from her location anyway which is slightly further but I think I will keep it just because of her help and I am so appreciative of her. And I hope you get to have her customer service she should get a raise
Michele was helping, rental was quick & easy
Excellent service from Michele today. Recommend highly
Helpful and accommodating. Sensitive to our situation and really sweet!!
The young lady was very courteous, and professional
Just moved in. So far so good
Michele has been very helpful, at times I can not walk into the office & she will come out to help or help me make changes when needed. She is an amazing employee for Public Storage.
Michele was great and handled everything professionally.
Michelle has been very helpful and friendly! I have dealt with her many times and l am very happy with he!
Great affordable units and best customer service ever from Michele 👍🏽
Michelle was very helpful excellent 👍
Easy no-contact access to get in and get a new unit! Convenient location, and reasonable for what I needed for a short time.
I love this location and the people that work there . Michelle is always very helpful and very knowledgeable. Thank you for such great customer care .
Michele is very friendly and hopeful
Michelle she been really helpful and awesome
Michele has been helpful & friendly
Michele has been friendly & helpful
From the moment I rented my unit, Michele has been extremely polite and helpful. For this being my first time needing a unit, I wouldn't choose another location.
Affordable rates, and pretty clean
Wonderful experience Michele was very kind, and helpful. She was able to answer all my questions, and made sure I left with no doubts. Always willing to help!
This Public Storage in Raytown Make me feel in peace knowing my belongings are safe and they have a Great person Michele with a great customer service. I’m so satisfied with her. She really cares about her customers.
Michelle was helpful & friendly.
Called for prices and received excellent customer service from Michele. Thanks again for your help.
Michele is awesome!!
The service was excellent! Michele was so helpful and kind.
Neither one gxaise I had and called the main office and told the I would be in ro pay my storeage another lady at the main office sasaid o would be ok and when I show up yall had action my stuff when the lady told.me.as long as ingot.get.paid before the Frist i would be oke on thats from the main office and yes i was right at 3monthe but I've been been behind before with mo prombles so I just want to thank and let unknown that this office cause me everything.i own and there was things in there I cant replace even important stuff from my mom and dad who as past way and pic of my my grandkids and my kids so I want be renting from you again and I'll tell other people I know that isnt a good place and yhe ladythatdid work there believe her name her ck she was best u had and did everything the others didnt do nothing but set in office so thanks alot
Michelle is Aweeesssooommeee🥰💓
Michele is the lady who worked their. Super nice. Great attitude. Would recommend to anyone
Horrible service our unit was broken into and expensive things were stolen out of it and nothing has been done about do not use them
Michele was very accommodating an friendly an made the process fun an easy
Friendly service
Never any issues with getting onto the property and our unit is always the same as when we left it.
Michele was awesome with customer service very helpful . Michele was very informative about product and prices Thank you for all your help
Michele was very helpful. She explained things very clearly and offered great tips on how to store my things and keep them protected.
Horrible, smart mouths, they will cheat u if u not paying attention, never again will I rent from them, better off somewhere else rate 0
It was groovy man! Peace out. Love Brock😰😴😳👍
Great storage and friendly staff.
Even though it's drive through service only right now they still continue to provide excellent customer service as if everything was back to pre-covid-19 operations. 👍👍👍👍💯💯
While this place has a great staff, first time being late in 3 years they cut out your lock and threaten to take your stuff 5 days late. Then they charge you for a new lock. With this virus going on as well they still charge a late fee. Just because you can do something doesn't mean you should. Will move my stuff out as soon as I can.
Awesome place and service. Michele
Michele was awesome and very helpful
I loved how sweet and nice Michele was. She put us at ease and did all she could to help.
Michele was very helpful she made sure to explain everything to me as far as protecting my items!
Michele was helpful
Nice location
Michele made my day after Everything was messed up with the first storage location. She explained everything so that I understood. Michele rocks😊😊😊
Very helpful, nice clean storage.
Fun getting set up to store junk. Thanks for laughs and the opportunity to declutter.
Michele was awesome
Michele was very helpful and nice
Huge and nice storage
She was the dopest
Horrible rude employees, bad billing practices
Michelle was helpful and friendly good employee would refer to anyone
CJ is very professional and courteous. Thank you CJ your doing an SUPER job!
Michele was very friendly & helpful
Michelle was great! Fast and simple.
Michele was great helpful & had a great personality
I thought Michele was very helpful and congenial. Definitely made the process less stressful.
Great place. Michele is very helpful and kind
Michele was a great help!!! She knew my exact needs from the very beginning!!!
Michelle was very helpful and professional when I pulled up, car loaded. Made it easy.
Michele was very helpful & 👍👍👍
Absolutely perfect! Thanks for the great storage unit!
Michele was super friendly and was a awesome help. Thanks Michele!
Michele was very helpful and nice with our storage rental thank you so much!!!!!!
Michele was great
Michele was very helpful
Michele was very helpful
Michele was amazing at helping get a complicated situation handled quickly and with a great attitude. I'm a happy customer!
Michele was awesome. She was very helpful and made us feel comfortable about our purchase.
This is my first storage. Ms. Michele did great & I wad proud to spend my cash. Very cool
If you had 10 stars she would get them. Awesome service
Never had any problems with the unit or the staff, but pricing has got ridiculously high in only 2 years so I'm moving out
Michelle was awesome!
Michelle was a great help. Excellent customer service skills, she gave thorough explanations of the policies and procedures. A warm welcoming atmosphere is what she represents in the store and I’d recommend others to come here!!
The Truck was really nice. And drivable
Michele was helpful
Michele's customer service was great She was fast, detailed, and efficient.
Michele was very friendly & helpful
Michele was very helpful
Michele was awesome she was very friendly and very helpful. I really appreciate the effort she took to make me feel good about renting our storage unit
Michele is very Friendly& helpful
Michele is the best to work with! 100% Professional
I live in blue springs, but I always go to the Raytown location beacause of the help and friendliness I receive from Michele.
I've used this storage for years. They know me by name and treat me well.
Michele was so attentive and helpful
Michele was very helpful
Michele was so helpful and friendly!! I would suggest everyone that needs storage to come and see her! Donnesha Walker
Michele was very very helpful and Sweet she took time to explain everything to me she needs a raise today
Michele was fantastic helping me get a storage unit!
Michele was very friendly & helpful
Michele was very helpful
Was treated with respect and courtesy
Michelle was very helpful and friendly with tons of information that I could use. She has great personality and spirit filled. I would rent here again!
Had a great experience dealing with Michelle she was very helpful and attentive
Michele was very helpful
Michelle was great helping me get my unit setup, wonderful personality!!
Michele provided excellent service! I would definitely recommend!⭐️⭐️⭐️⭐️⭐️
Michele was very helpful. Very kind and easy to talk to . Very helpful and informative .
Michele was very helpful, knowledgeable, and made the process very easy.
Michele was very helpful
Management was great and helpful.
Michele was great and very kind will recommend amytime!
Michelle was very friendly and helped me through this quicky.
Michelle was very helpful, friendly and quick.
Michele was very sweet and helpful. I also showed up unannounced and she still help me. 💜❤💙❤💜💙
Michele was very helpful and freindly
Michele was the shiiittttttttttt
Michele was wonderfully helpful. The experience has been great and would advocate for anyone to take a visit here.
Michelle was very very helpful with helping me find a storage space and location to fit me
Michele was helpful
Michelle was helpful
Michele was awesome
Michele was helpful
Michele was helpful and very friendly!
Michelle was very helpful and quick service.
Michele was very helpful and informational about what I needed. Wouldn't of gone anywhere else for a first time experience.
Great service thank you Michele
The lady that helped me by the name Michele was very polite and knowledgeable . Thank you so much.
Always very helpful
Excellent Customer Service. Michele goes above and beyond.
Michele was very professional and worked well on the fly. She is a clear asset to your organization.
Michele was very helpful
Michele was great
Michelle was awesome! Thanks :)
Only used them for a month but facility was great. Same with staff. If I ever need to store again I will look for a public's.
Michele was very helpful and friendly!
Michele was super helpful! Would recommend!!
Michele was very helpful
Michele was helpful and got me in and out in no time
Run down. Needs some repairs.
Michelle.... was very professional and helpful
Michele was helpful & friendly with my storage experience
Michele was very nice to work with, she helped me find the perfect sized unit to fit my needs. Very friendly atmosphere I highly reccomend this Public Storage facility.
Michele wss a excellent representation for PS, thank you very much for making this a seamless process!
Michele was very helpful and pleasant and very easy to work with!
Michele was very helpful & friendly
Michele was very accommodating!
Muchele was very helpful & nice
Super fast place to get boxes. She even helped us load them in the car. Thanks!
Super friendly and clean! Very helpful!!
Michele was fantastic! She didn't rush us and took the time we needed to get the right locker.
Michele was very helpful
Mrs. Michelle was awesum!!
Michele was very helpful
Michele was very helpful at my time of need
Michele was very helpful
Very helpful made set up very easy
Climatr controlled ....what a joke. I stored a table and chair there this winter and unit wasnt heated. The wood dried out and cracked the seats and table. No way worth $150 a month. Lady that ran the office was always rude and more interested in playing on her phone than answering customers
Michelle explain very the rules was simple to understand.
Michele was very Friendly, explained everything simple& easy
The manager there is very unprofessional very rude if I could give this zero stars I would!!! Save yourself some time this place is a mess along with the manager. She only has his job so she can live on the property she's not a customer service oriented manager and her customer service suck and her property is nasty!
Michele is Awesome and Very helpful! Easy to talk to and ask questions, Great Customer Service. 😁
Michele was very helpful with my visit today 3/10/2018. Great customer sevice!!! Thumbs up!!
Michele was very helpful
Michele was extremely helpful!!! I recommend!
Michelle was friendly and helpful in my time of need. Great place.
Excellent service, Michele was incredibly friendly and helpful!
Michele was very helpful
Michele was very helpful and friendly
Worst customer service ever! Storage unit go auctioned with NO working. No phone call,no email or letter. Then it took 3 days for anyone to answer the phone. Told us we would have to talk to the district leader. We have called multiple times the last 2days and STILL no call back. I'm pissed we didn't get a warning about our unit being auctioned. I had stuff in there that is not replaceable. After being with them off and on for the last 6 years you would think they would treat you better.
Hello Public Storage I came from out of town to help my Grandfather clean out his house and needed a storage place , I came to the one in Raytown, I encountered your Manager Michelle , she was so nice and welcoming , i wasn’t having a good day , am not use to the cold and her Bubbly attitude just made warm inside , it’s hard to find employees like that , Thank You Raytown Storage
Worst property I’ve ever been to. Details when I have time
Michele was very friendly and helpful
Michele was very helpful & friendly
Great customer service. Called in for information on site and Ms. Cosio was very helpful and informative
Great place. Service was wow! I went in for information, and not only did I get the answers to my questions, but I gotta laugh too. Great staff!
I recently went to public storage to rent a unit, I have had bad experiences with other companies and was very reluctant to try a new company. I went in spoke with Michelle, she was so very helpful, I'm so grateful to her for her patience & understanding, she was extremely informative, she truly is a people person, & without a doubt knows her job! Thank you Michelle!
I have used Public Storage in the past and none compare to the customer service at this particular location. Michele is incredible and goes above and beyond to help. She is amazing and Public Storage is lucky to have such a happy full of life employee like her to represent them.
Michele was awesome & great help
Michele was very helpful
This is the place to go if you need boxes! Was in a pinch and they hooked me up fast!
Michle is nice and helpful
Michele was very nice and helpfull in getting my rental unit😀
Michelle was so sweet, and treated me like family by giving me extra details regarding storing my item. Thanks a bunch!!!d
Michele was wonderful very helpful
This is awesome place to hold my stuff I highly recommend it
Michelle was the sweetest person to deal with, I have moved in many states & used storage facilities more times then I can count but never have I had a pleasant experience like I have had with Michele...I highly recommend Michele for your storage needs!!!!
Michele was awesome and very knowledgeable and helpful!
Michelle great to work with and very helpful!
Michele was very helpful
Michele was very helpful
Michelle has been very helpful
Rude and over charge
The manager was very rude!!!
Michele was very nice and helpful
Michele was friendly
Michele was helpful
Horrible over priced joke of a buisness!
Michele was friendly helpful and counties
Michele was very helpful with renting a storage unit from public storage in Raytown. Recommend this place!
Michele was very professional and helpful
Michele was super helpful and friendly. Rental process was quick and easy.
Michelle was the best very pleasant to get to work with
Michele was very professional
Michele she was very helpful with everything we needed. Would recommend her any time.
Michele was very helpful
Michelle is very helpful nice lady!
Michele was a great help & helpful
Michele was very helpful
Michele was awesome, very helpful.
Michelle was great and very helpful.
Michele was awesome!! Very helpful!!!
Michelle was awesome
Michele was very helpful!!!
Michele was friendly and helpful! And it's fast and simple.
Michele helped me find a great storage space. She's very helpful. I live in Grandview but drive here BC prices are around $20 less/month. Only thing I'd change is at other storage facilities they provide a pallet to keep boxes off the ground to prevent getting wet. The unit was a bit damp inside and it is an inside unit.
Michele was helpful
Michele did an excellent job
Michelle was great and showed me my unit quickly
Michele was very helpful
Michelle was very helpful and professional.
Michele was helpful
Muchele was very helpful & caring
Michele very helpful. ..thank you
Michele was helpful
If they have access to ur unit they will steal things out of it and there is nothing u can do about it. Even the insurance company said they can so i advise u to go somewhere else and not us any public
It's convenient, fast service, an helpful people w great personality
Michelle was friendly
Michele, she was very helpful and she took care of my needs and i do appreciate it when people care and dont waste time getting your needs met.
Michele she was very helpful..
Michele great job
These people do not listen to your concerns. The general manager would not return my call. Customer service was of no help whatsoever. We will never use this storage company again. If you do use them, do not do autopay.
Michele was awesome. Good service is hard to find!
Michele was helpful
Michele she was so helpful
Michelle at the Raytown--Woodson location was awesome! Our moving day had been stressful enough however dealing with Michelle was a breath of fresh air! She was extremely courteous, helpful, efficient, and made sure we chose a unit that was going to be large enough to hold our belongings until our new place is ready! She's the best!
Michele was so awesome she went out of her way to help me & just friendly
Michelle was very nice and friendly. VERY Helpful.
Michele was EXTREMELY helpful! I would definitely recommend you guys!
Michele was really helpful and nice
Michelle was very awesome
Michelle. She was very helpful
Michele very helpful and customer focused
Michele was very helpful and easy to work with.
Michele was helpful
Michele was very helpful and friendly
Michele she was helpful
Michele m Michelle was really happy to see he was great
Michele she was really helpful and cool.
Michele was very professional
Michele was a friendly representative
Michelle was very helpful and friendy.
Michelle was very helpful thank you!
Michele she helpful as can be love her help
Michele was super helpful!
Michael was very helpful
Michele, was a wonderful help, she explain everything and was very patient
Bre was awesome! Helpful and pleasant...a five star employee!
Michele really help today she was very nice and appreciate working with her today
Michele was helpful.
Michelle was ver helpful
Bree (Brea?) was the best. She answered all of our questions, helped to set up auto pay effortlessly and made us feel comfortable with the facility. Very cool girl and an asset to the company.
Michelle she was helpful polite and made sure i understood the paperwork
Michele did a great job...very helpful
Michele was great , very nice customer service.
Michele was great!
Michele was helpful
Michele was helpful
Michele is amazing! Great customer service!
Michele was awesome! Very helpful!
Michele was super helpful! Love the place!
Joe was very very helpful.
Easy process to get started.
Customer service was great. Thanks Destiny!!
Everything was more than I expected. Tammy was an excellent representative of Public Storage.
Joe was very helpful in explaining the unit
Tammy iis very knowledgeable
Tammy was very professional and helpful.
Very good customer service.
My wife and I close on the sale of our home later this month, so we were in need of a large climate controlled unit to hold not only our items but our daughters. Today the trailer was full, four helpers were ready to unload, but we still needed a unit. The moment I arrived at the Woodson Public Storage facility, the manager, Tammy, was very helpful in identifying a proper unit for us that was "clean and dry." She was very helpful in getting me registered answering all of my questions as my team were on its way to the unit. She guided our truck with the 24' trailer to our unit so there weren't any difficult or dangerous turns. Everything was off-loaded this afternoon with room to spare. We thank Tammy for her efficiency and professionalism.
Joe was great help got me in and out fast .....
Tammy knows what she doing. Great experience!
It was very professional and kind
Excellent service
she did great
Donna helped my husband and me. She was very kind and helpful and she made sure we knew what to do with our storage unit and how to use the lock. I have never had such great customer service before! I wish her luck on her journey to Colorado. I'm sure she'll be a great asset to public storage out there. :)
Tammy & Michelel were great..they helped me a lot
Michele and Tammy were very friendly and very helpful! I can't thank them enough! Super fast and easy service
Great service
Tammy was very helpful and explained everything in detail
Hey~This is a shout out to Donna Wilhelm who signed me up for a storage unit at the Woodson Facility. I was on a lunch break/time crunch and Donna, in a professional manner, moved me through the process respectful of my time, offered me the various programs, explained all clearly and answered my questions directly. I was very satisfied with my experience. I totally felt listened to, that she heard my needs and responded accordingly. Also, when I was moving items into my unit, I had mis-remembered my code and she came to my assistance with humor and kindness. Public Storage will be served well by employees such as she. I only regret that there was a time delay in getting this review to you folks. With my move and transitions, it has taken me a month plus to get this shout out for Donna. Feel free to contact me if you have any questions. Thanks so much, Donna. Because of you, I will be happy to recommend PS to others.
Tammy did great
Came in today to empty out storage after one month and half. Discovered a whole bunch of roaches in my stuff!!!!! I was forced to buy a specialized lock that will only fit their storage lock boxes, they also required us to pay for insurance. They would not refund the lock and it is useless anywhere else!!! Will not recommend this place to anybody if one were to ask.
Great service with a genuine concern for customers
Tammy was fantastic and very thorough.
Donna was awesome and very helpful. She should be able to be transferred to CO for being such a great employee.
Thank you Tammy! I was in a bad mood when I came in and you were so patient with answering all my questions. Thank you so much for your help.
Great facility. Friendly staff. Donna was great!
We have been here one year and Tammy has been a great help. Nice and dry storage!
Helpful associate Tammy
Property 28019 is the best all in all from the appearance down to the people they made my move in a success!
I had some trouble with a couple of the other employees, but my 3rd day back, thank goodness Donna Wilhelm was there. She was able to answer all my questions and was so helpful along with being courteous & friendly. You don't find that often in the customer service field. the rules & regulations of Public Storage were not a good fit for for, so I will never use them again. two reasons, changing my code for no reason, so when I went to my unit, couldn't get in (and no it wasn't for missing a payment, the came straight out of my account) & then to raise rate in less of 6 months of renting was ridiculous. none of this was Donna fault, but she should be able to be transferred to CO for being such a great employee. Cherie Erickson
C.J. has excellent customer service! She handled our whole experience with a smile. I was especially appreciative when she waited at the office for me to arrive and close out my account. I informed her that I hadn't even been using the facility and she suggested I come down there so I wouldn't be charged extra money. Thanks C.J., ////// Talib Gaston ////
Had a good experience with Taylor.
Service here is awesome
A couple of friends and I rented a storage unit over summer break. We had a great experience here. Taylor made the rental process very smooth, she explained everything in detail so there was no confusion. The facility was clean and well kept. I would rent here again, mostly because of the great customer service I received from Taylor.
These guy rocks.
Great place to rent
Property is great and clean. Customer service is awesome the manager there Taylor is absolutely awesome.
Great facility
Kind staff. Quick & painless. Control Climate units available. Taylor was a superstar.
Was very nice
The guy James that works for you all is really rude Public Storage is crooks
Taylor is a joyful person to do business with
Taylor and the crew here especially Donna are great. Price are very affordable.
Taylor was awesome and very helpful!!!
I rented a 10 x 10 climate controlled unit for over 3 years; although I loved it, I had to downsize. After selling or giving away some "stuff," Taylor helped me move into a 5 x 15 unit - saving $46 a month. Taylor was extremely patient and showed 5 x 15 and 5 x 10 units so I'd make the best choice. The move went smoothly, and just last week, Taylor was there to help me re-lock my new "outdoor" unit, as I was having trouble sliding the latch into the slot. Thank you, Taylor! You're the best, and, once again, I love my new unit. Karen
Wonderful customer service out of.all employees Taylor has been my best experience
Have been a customers of Public Storage for quite some time. I run my own business and storage can be an issue. I frequently have questions and I'm always looking for the best deal possible. The Site manager named Taylor is always friendly and will go the extra mile for her clients. If anyone is looking for storage needs pls visit the Raytown Woodson location first.
Taylor is a awesome manager don't ever send her away
I like taylor shes awesome
the property is clean looks great Taylor is an awesome person and she's got a great personality and wonderful customer service
This is a great rental location. The person Donna that helped me setup my rental was the best. Very kind and answered all my questions. More storage companies needs employee's like her.
Great job donna was helpful
This is a great property one of the best I have ever been too. The lady who work there, taylor is her name, she is an absolute sweetheart!