Michelle was awesome! The facilities were clean, comfortable, and easy to use. My app had trouble the first day with the in app access feature but after the first day, it worked perfect every time. Just might have to manually enter the code day one. Not a biggie. Michelle was so kind and took time to explain so many things to me when I met her. Then when we moved out, Amanda was just as awesome!
Great customer service from Amanda. Made my move that much easier!
Professional, helpful and informative. Value in size of unit.
Would have preferred to use my own lock and not required to have insurance on only a few hundred dollars of storage. That could be easily replaced.
Amazing customer service and easy access super informative
Amanda was very helpful with a tour. Very clean and new facility. And many different units to choose from.
Never getting free months rent like they said. Now they say it’s a 1 dollar 1st month. But I paid 51.76. Now they are calling it a free entry fee. Still not making it a free month. I agreed to 52.00 and that’s what I will pay. Not 66.00 this was the first I heard about this charge.I don’t need your insurance. I have my own which I told you several times.
Renters beware!!! They change everything when writing it up.
DON’T DO IT!!!!!
Amanda was wonderful and so helpful, answered all of our questions and was super informative. Customer service was on point!
I was in need of a self storage unit, the facility in Liberty was just right. The facility manager Amanda was very helpful and responsive. Sue showed me the facility and made some good recommendations.
Found space online with move in time the next day. Amanda called and said time set online wasn’t available and if able, come in today. Schedule worked out where able to stop in. Amanda Gave a tour, showed an option that worked better, explained everything that needed to know. Tested the gate access, no concerns. Couldn’t be more impressed with the level of service that Amanda provided.
Amanda is AMAZING!!! She’s helpful, knowledgeable about what she’s doing, personable and caring.
🌟🌟🌟🌟🌟 5 stars
Amanda was very nice and helped with everything I needed to see and answer all of my questions. The storage is secured and nice and neat I’d recommend
Very friendly staff, great prices, and super user friendly!!!
Amanda is amazing. She thoroughly walks each and every customer through the property and explains everything in a kind simple manner that shows her patient nature.
Amanda has been nothing but extremely helpful. We reserved our unit online based off the approximate square footage and dimensions. When arriving to the facility we were walked to our unit and given a chance to voice any concerns. Amanda worked with us to find a unit that fit our needs and was transparent regarding online pricing vs switching units at the physical location price to give us the best option overall. While the location is new, it does appear to be maintained well and kept clean. Carts and elevators make moving items a breeze and the Bluetooth entry is much easier than only having a key code.
Very highly recommend!
Amazing customer service! Amanda was helpful and informative. Great clean environment!
Anytime that I've had trouble with the locks they have always been happy to help. Given a new lock because mine was having issues!! Great to work with
Very clean units. Amanda was very friendly and helpful. I moved storage units from storage mart to public storage due to raise in price they wanted over 100.00 for a 5x5x10. Moved to public storage got a 10x10 for less. And with move in special easy access to outside unit.
I would do recommend the place to everyone needing a unit.
Very nice staff, knowledgeable showed me everything
As a first-time client of Public Storage, I have found that Amanda has been a huge help regarding settling into my large, climate controlled storage unit. She has my back, and is always incredibly helpful, upbeat and a problem-solver. I highly recommend this newly developed storage facility. The location is very convenient - just off the interstate and near a ton of businesses. A few points of advice: 1) call the location first to see which units are available and where, but book your actual unit online to secure the cheapest rate, 2) ensure you know how to properly lock your unit, 3) prepare to be out of the facility (this includes any exterior gates) prior to 9PM, as the space is no longer accessible after 9PM, and 4) the restrooms are located on the main ground level (level 1). This Public Storage location is very clean. I am only a couple weeks into my experience, but thus far everything has been amazing! I am very thankful for such a helpful team at Public Storage + Amanda has been fantastic!!!
Overall great experience!! Amanda was extremely helpful! Very happy with the storage until!
Amanda is amazing, and always very helpful when we visit our unit. Definitely happy with not only the facility and our storage unit but the customer service Amanda provides everytime!
This storage facility is nice and spacious. Amanda was friendly and knowledgeable. She was great at explaining things effectively. Would recommend.
Amanda was super sweet & helpful. Thank you so much.
Great customer service. Emily in the office was super helpful…swapped my unit for another one very quickly.
Got locked in and couldn’t find anyone to help. Super unsafe. Never again. Will be reporting
I recently rented a unit from this location and HIGHLY RECOMMENDED it to anyone who may be thinking about storing whatever you might need! The ladies that work in the office are extremely professional as well as helpful!!!!
Emily did a great job assisting me. Storage unit is so clean and a convenient location.