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Public Storage Self-Storage Units at 9527 James A Reed Road, Kansas City, MO
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
4'x7'Online only price$ 21/mo
Small 4'x7'- ground floor
- inside unit, swing door
$ 21 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 21 /mo $ 30Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 30/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 30 /mo $ 36Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 63/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 63 /mo $ 90Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 133/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Kansas City
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 391)
Jon was great
Jon is the best
Excellent customer service.
The guy there was cool he helped me get my lock removed and replaced after I lost my key.
My guy Jon up there is great he been so helpful when I have questions
The storages are not clean and kept up . It’s barely ever anyone in the office and when it is bless God . I literally just the other day had to throw stuff away from out the storage because my stuff was damaged from tar residue from when they got the payment did. I had insects 🕷️ on my stuff . We had to spray and wash everything that we could save . If u looking for a clean storage and well kept go to EXTRA STORAGE SPACE ON HOLMES .
Amanda an Gina git me in the right space an was so helpful.
Don’t recommend my property got damage and the insurance company sucks that they go through and they don’t help to resolve the issues either they just rent the unit back out without letting the other ppl know their stuff will be ruined
My experience with Ms. Amanda was Great!!! She was very informative and detailed about any questions I may have had!!! I appreciate Her knowledge of Her job!!! Public Storage off James A. Reed! Check Her out!!!
Amanda was super helpful
Amanda has been so helpful. Thank you Amanda and public storage.
Rude and intentionally unhelpful, Amanda
I actually rent at a Independence location an I couldn't seem to get any help. I went to this location and Amanda went above an beyond with her assistance. I now have the app and I couldn't thank her enough.
I had some issues with a storage unit I rented at the James A Reed Rd location. Amanda stepped right in and went above and beyond to get everything cleared up for me. I really appreciate her and because of her I would definitely rent another storage as well as recommend this location. Thanks again Amanda for everything!
Amanda has been nothing but helpful. She has went above and beyond a 5 star!
Amazing customer service. Amanda was very helpful.
Amanda, was awesome! She is a softie! I showed her pictures of my daughters wedding and she teared up...
Amanda was great and she helped me a lot with setting up my rental and was great with my daughter and being a busy body
Bobbie is the best. Always cleaning property
The lady is rude smacks her lips on the phone when asked a question like she’s irritated when asked.
Amanda has amazing people skills. Thank you
First time getting storage and Thank you so much Amanda . You've made my experience easy and wonderful. Wonderful costumer service and beautiful smile and energy.
I was helped by Amanda and she was amazing and super friendly & went above and beyond on all the information I needed I am extremely impressed & glad I had her to help.
Amanda has been nothing but helpful. Thank you.
Amanda has been great help.
My experience with Amanda, the property manager at this Public Storage location, was incredibly frustrating due to her poor attitude and lack of professionalism. From the moment I walked in, Amanda was dismissive and rude, cutting me off whenever I tried to speak. It was clear she had no interest in actually listening to my concerns or helping resolve my issues.
Instead of providing any real assistance, Amanda kept repeating the same scripted responses over and over, without letting me get a word in. Her unwillingness to engage in a respectful and constructive conversation made the situation far more difficult than it needed to be.
Dealing with someone so unhelpful and unkind was a very unpleasant experience. If you're considering using this Public Storage location, be prepared for a frustrating encounter with management. Public Storage should reconsider their approach to customer service if they want to maintain a good reputation.
Amanda has been such great help!
Amanda had excellent service very helpful and kind 6 stars for sure
Didn’t get my full refund because the admission fee is not refundable, and I said to customer service what I’m storing.
Amanda has been such great help.
Amanda was amazing at getting me the right size unit an the price. Thank you
Amanda has been great working with.. Thank you public storage..
Amanda was great. Got me in a unit fast an easy!
Amanda has been amazing with her help!! I recommend public storage!!!
The store manager Amanda was amazing she found out they didn’t have the original size I reserved and she got me a bigger unit for the same price
Very glad to leave a good review for the great customer service that I receive on a monthly basis from Amanda here at the James Avery Road public storage. I wish that we could have more customer service like this at a lot of the facilities, the stores in a number of other places that we visit on a regular unfortunately we don’t always get this great customer service and it sometimes is a thankless job. I highly suggest that she be trying to be a trainer after she gets her feet wet a little bit that she needs to become a manager I do to suggest that someone is listening and reading this review and gives her a raise. Yes erase and if you need any other suggestions, please reach out to make a loyal customer Sherry
Came in to rent a unit and Amanda was great, walked me through everything. Thank you
The ladies gave amazing service.
Amanda, she provide excellent service. Answered all the question I had, and to get into another storage locker so smoothly. She was awesome.
Amanda has been so helpful with helping me get another unit. She is always pleasant and so kind. Thank you public storage and Amanda.
Amanda she was very good today and helping me get through this day thank you 👍🏾
Amanda was wonderful
Amanda was very helpful and helped with all my storage needs
Amanda was very helpful with my storage needs
The facility was clean and Amanda was amazingly helpful . I highly recommend!
Public Storage was a very good place to keep my storage for secure. The office personnel (Amanda and Iris) was very kind, helpful, informative, and supportive!! I would highly recommend using this location. Hopefully the traveling lanes to units will be updated very soon. Had a couple small items break but nothing major or sentimental. Also wish the hours would extend for customers that work 12+ hours a day. Closing at 9pm when you have an access code is ridiculous. Thank you all for the stay for my things. I appreciate yall! Would highly recommend!!!
Amanda has been so helpful!!
Amanda was very helpful.
If it was possible to give a 0 that’s what I'd give them. They don't return phone calls or answer the phone or return calls. Customer service sucks they hung up in my face today without answering my questions. I'm highly disappointed with the experience.
Everything thing went smoothly and Customer Service was Fantastic Thanks Mike
Bad Business Not Happy At All With Simple Storage Or Public Storage I was Simply Taken Advantage of and I'm Disabled.
My stuff was ruined due to a hole in the roof and it rained while my stuff was in there three months
Good service
Mike is a great guy good service
Mike is awesome that's why we keep coming back to him
Then keep raising the rent and not improving the area. I'm pretty sure this is the worst public storage out of all of them around. I hope you have 4-wheel drive cuz you'll need it driving through there. More and more holes to China are popping up. We're getting our stuff out and canceling. This place SUCKS.
Use literally any other public storage I promise you will hate this one.
The manager was polithat's a good place they can do business with
Yes I got to give my location to my teams so they can use storage shed for maps system like the warehouse we will be faster. Let Bryan have my other phone number so they can work together and not argue over the last word I love all my friends
I was shocked when the rate was updated from 190.00$ to 249.00.
Being on fixed income since 9/30/2009
Joe was very helpful this guy is a good worker
I am very satisfied and impressed with your PS services. Special thanks for Mike's availability and patient to answer all my questions
I use 2 different locations, the Blessing is Bobbi, has and does assist me with any issues at this property on James A Reed too. Few times when I was MISINFORMED, Bobbi as soon as she returned contacted me quickly to keep me a Happy Customer. She is a Kind Employee and does her job well. I hope Public Storage gives her Raises and knows the GREAT WORKER she is.
Mike was very awesome.. and kind
AWFUL!! I’m going on my 3rd month at this not so fine establishment and so far it’s been brutal!! Public Storage was nice enough to “opt me in” to Orange Door rental insurance that i simply want to cancel. I was told I had to physically come in and sign a paper. I’ve been outside this location over an hour during business hours with a very locked door and now unanswered phone. The site manager came out at one point but told me, “I think he is at lunch and no I cannot let you sign a paper on my day off.” Keep in mind this is only one of TWO times I’ve needed on site assistance at all. Last time I was here during business hours as well but a locked door and no one inside. I no longer wonder how their storefront window was able to be vandalized as it is today. I just wonder where the heck I’m going to take my things because this place is wack!! Total JOKE!!
Mike is awesome he gets the business done
Bobbie saved me money very nice
Convenient location, the lot could use upgrades, the weird hills and potholes do a number on vehicles.
Mike was a great help very good worker you guys have !
Mike has been a great help and wonderful manager at your facility will definitely use you again.
Had a really good visit with Mike he was helpful
Mike
Mike was very charming and straight forward.
Always pleasant when I come in for a payment and I absolutely love Mike I highly recommend public storage on James A Reed
This establishment has a great Clerk
Thank You Jennifer and mike for getting everything straightened out you guys are awesome👍
I’ve been renting here for a few months now and love how friendly everyone in the office is. If I’m late for a payment for any reason they are willing to work with you!!!
Mike is so super nice and knowledgeable. His location is the only one I have and will ever use because I know my belongings are safe.
Mike is awesome!!!!
Nice & clean
Had a great experience I lost my mother wedding ring and they had it for me and when I returned and ask them for it now days you can’t find good business people like this thank you PUBLIC STORAGE
Great storage company always comes in clutch when needed. Highly recommended if needed to store your belongings 🤘🏽✨