Public Storage Self-Storage Units at 5601 E 112th Terrace, Kansas City, MO

I recently worked with Bobbie, the manager at the 5601 E. 112th Terrace Public Storage location, to arrange storage for a family member who was moving. After visiting several different properties, this facility impressed me the most, in particular the physical design of the units and the security practices/camera monitoring, as well as the cylinder locks they offer, which are much more secure than regular padlocks. Bobbie was very professional and provided thorough answers to my many questions. Move-in was very simple and easy; unlike some other properties, you can drive up to the units rather than have to walk long distances and/or use elevators. Nathan at the 98th and Holmes location was also extremely helpful; his facility looks like it would be another very good choice. This is a follow-up review from late 2022--I’ve continued to be extremely pleased with the Public Storage location on 112th Terrace in south Kansas City. This is a very secure property—I’ve had no issues, and it’s reassuring that there are cameras throughout. It’s also hard to beat the convenience of being able to drive right up to my unit. Recently I needed to lower costs and also wanted to move down to a smaller space, and Bobbie, the Manager, was extremely helpful and made sure I had everything I needed to get that done. I will definitely stay with this facility for as long as I need a storage unit. This is a further follow-up review as of December, 2024. As she has in the past, Bobbie, the Manager, came through for me last month. I’ve been storing at her facility for over five years, and once again she was able to help me, this time by requesting an adjustment that has allowed me to stay at that location, at least for now. As usual, she and the other staff also provided great service during my recent visits. There’s no doubt they always try to put forth extra effort for their customers.

Bobbie is awesome, was so helpful in this time of transition.

I recommend Public Storage off Hickman Mills Rd. in South Kansas City to anyone that has storage needs. The property is slightly secluded, yet very accessible, well monitored and safe. Ms. Becky handles business in the office and often circulates the grounds... She greeted me with a smile as we crossed paths today. Saying, "Hello! How are you?"... I replied & also asked her a few questions about billing... She stopped what she was doing and invited me to come into the office with her, looked up my account, made a few clicks on her computer & surprised me with a 3 month specail... A rate that would make a great difference through this holiday season. I'm so very grateful for Ms. Becky & the peace of mind, knowing that my belongings are kept safe in Public Storage.

This place sucks. Gates do not work. The management lies to you. About it. Leaves early on Saturday. If your unit get broken into they will not contact you

Becky, was great. We love our space! Perfect for our construction business.

Bobbie and Becky are always friendly and the properly is clean.

Bobbie, Good customer service service

Thanks Becky

Thanks Becky for your help

Thank you Becky for your help

Bobbie is a great property manager. She is respectful and very patient. She makes the property a great place to have our belongings.

Bobbie help me I love public storage always have

Ms. Bobby helped me to get a great deal for my needs. She is very knowledgeable about the business and what can fit my budget. Ms. Bobby helped me to understand the contract and made me feel very confident about my options. The business is 100% secure and has surveillance cameras and the alarm will go off in case someone breaks in. I feel very comfortable to do business with this company due to the outstanding service I was provided with by Ms. Bobby. I really love coming to this friendly business. I will definitely suggest this business to my friends and my family members. It really takes only one smart customer service employee to bring more customers to the business, and Ms. Bobby was there for me. Thank you so much Ms. Bobby. I love what you do.

She was able to wait for me even though she had a busy schedule. I liked that!

Bobbie does a great job

Becky was amazing an very helpful

Bobbie great job thank you

Becky was very very helpful!

Bobbie and Becky are amazing. They are professional and will help you with everything you need. They are accommodating to every customer. Highly recommended if you're needing a place to store your belongings.

Bobbie and Becky help me

Very easy rental process.

Thanks Bobbie and Becky always friedly

I have had really great service with Bobbie and BeckyI recommend this facility!

They are fantastic! We have been so happy with Becky and Bobby! We have been here for years and are thrilled with everything. The prices are more than reasonable and the facility is safe, well monitored, and we never have to worry about anything!

I had a great experience getting checked in with Bobbie, who works at the front desk. She showed me the unit. They also added cameras!

Bobby help today and I am well please

Thank you Bobbie and Beckey, for some of the most outstanding customer service... For all storage needs choose Public Storage! Ya'll are awesome!

Thanks Becky and Bobbie

Becky was great help me out a lot save me a couple bucks

Bobbie -Has done an awesome job of taking care of me! Very happy!

We had little time to arrange storage. Bobbie helped us tremendously to find a solution. John Axelle Belgium Europe

Becky 5 star, customer service 1 star.

Bobbie helped keep my storage price low! She’s so nice and helpful!

BECKY had Fabulous service! Helped with all questions and concerns! :) Thank you!

Becky was a lot of help, best service ever

Bobbie is wonderful always courteous property is well maintained. I'll continue to rent here always. Great customer service always

Becky was so helpful! So walked us through everything, and was kind and informative. So thankful to have a storage space!

Bobbie and Becky does a great job keeps property clean. Always polite

Thank you for the best rental experience of the century!

Great costumer service Bobbie and Becky are awesome! They run this place so well. This is the best storage company I have ever seen.

Becky was very helpful and very insightful she gave me all the information I needed as far as locking up the unit and I do thank her and finding the unit because I couldn't find it either

Lovely meeting with Bobbie🙏😘❤️❤️ I

Bobbie excellent customer service and we able to work with me and propert is clean

The rates are good and the manager is great, but the place needs a lot of work. Deep potholes are everywhere! There are no round mirrors at the end of rows to see around blind corners. And the app rarely works to open the gate. Keypad is not one you can work from the vehicle, you have to get out and walk up to it.

Great services ms Becky will make sure you get all your need done need storage place public storage is the place as for ms Becky

My experience with Public Storage has been good up until recently when they raised my storage unit price. It was already outrageous for what service they are providing. $246 a month is just ridiculous. When I couldn't pay due to job loss, I didn't receive any help on the monthly cost, I was charged even more with late fees and lien fees. Threats of selling my stuff at Auction after paying up monthly cost was unacceptable which led to a discount being offerred for next 3 months. On a positive note, they do a good job of keeping the place safe & clean.

Bobbie did a fantastic job!

Bobbie does a great job always looking out

Bobbie Helped sooo much, I’ve used Public Storage in the past and let’s just say, the move in was easy, understanding, and Bobbie was very patient and thorough with all information. This Storage Location is my #1 go-to for all things storage. Friendly environment and co-workers.

Bobbie blessed me today

Bobbie was so helpful and assisted me with all of my needs! She made sure I was completely taken care of and was an extremely friendly person to interact with. Truly a wonderful experience!

Bobbie was super helpful told me about the app, so I could open the gate with my phone

Bobbie us excellent

Bobbie is so helpful and was instrumental to me getting a second unit.She is always cheerful and keeps the property nice.

Thank you Becky Becky was very good

Bobbie is a great manager and always curtious and always smiling knows my name. Property is very clean

Bobbie ,I had a wonderful experience, with her, she has Wonderful personality and skills and I appreciate you,thank you

Another Awesome Experience w/Public Storage!! We've been customers alittle bit over 2yrs and needed an extra unit or to upgrade to a larger unit size. Ms. Becky, giving Awesome Customer Service once again made making our decision to do a unit transfer a "no brainer". Day of transfer Ms. Bobbi assisted us and KNOCKED IT OUT THE PARK!! Our transfer went smooth like butter!!! Not only would I recommend PS location 5601 E. 112th Terr. KC, MO. to others, this is our only "Go To Spot" for any storage needs. A Very Pleased & Grateful Customer, Nicole Diggs

Bobbie help me down load app. I'm very happy

Bobbi was excellent in helping me resolve my issue! Will definitely keep renting.

Becky & Bobbie are both outstanding providers of customer service ,and very patient, also knowledgeable when it comes to anything involving storage Scenarios! They are awesome. And I will to continue to recommend to anyone.

Thank You Public Storage I Would Like To Shout Out To One Of The Property Managers Thank You Ms Bobbie You Rock

Bobbie was awesome! Excellent service and speedy service. She helped me find an perfectly sized unit.

Ms. Becky is awesome in everything, she knows how to answer and ask questions. She makes it easy. Thank You Becky.

Bobbie and Becky are great always friendly

The gal who helped me was wonderful.She made things so simple.I hope she knows how much I appreciated her

Bobbie was awesome!!

Friendly and professional service

Bobbie was awesome and very happy employee

Bobbie and Becky have made my renting experience here a true pleasure! I would highly recommend this location to anyone I know.

Very nice

Becky was great and knowledgeable and friendly

Bobbi is Amazing!! She thoroughly addresses any issues, she makes you feel like She truly cares about the Customers, She is always open and ready to assist the Customers during their posted hours, Friendly, Professional....She's the BEST!!!

Wish i could padlock my unit too.

Had a great experience storing my stuff here for a few months. Easy to access, had no issues reserving a unit and making payments. Cons: Property is in disrepair, potholes everywhere and a gutter falling off of one building. Can be hard to drive around if multiple vehicles are in the aisles, especially if they park in the middle. Also saw multiple brown recluse spiders in my unit while moving out, so make sure you seal stuff well.

Becky was very helpful

Bobbie has been good to me always polite

Bobbie is a great manager. Very professional and courteous. I've been renting from this location for over 20 years. Bobbie is a big reason why. Thanks

Becky is a “superstar”!! Very informative and professional. Excellent representative to have!

Becky was great. She was very helpful

Great experience !!!!Bobbie was the best , I enjoyed my chats with her and appreciated all of the help she gave me

Becky showed great customer service

BECKY WAS AWSOME

Bobbie is helping me download the app

Bobbie is an awesome manager always polite property is clean

Bobbie helped me download the app.Her service was extraordinary.I am very happy to keep my items In this location

FIX THEM HOLES, CRADERS IN YOUR DRIVEWAYS. IF MY ALIGNMENT GETS KNOCKS OUT. I THOUGHT IT WAS A PUDDLE OF WATER AND IT WAS A HOLS HALF THE SIZE OF CAR! CRADERS EVERYWHERE.

Very friendly and they helped me right away.

I want to thank Becky for always providing me with excellent customer service you went above and beyond to help me and I really appreciate it.

Bobbie