Public Storage Self-Storage Units at 7707 N Oak Trafficway, Gladstone, MO

Great customer service, friendly and very helpful 10 out of 10. You’re welcome.

Sam and Pam are amazing keep up the good work ladies!!!!

Funny how I was running late and I was told no problem just give me a good review and I’ll let you out then I get an email and message about no access after hours. They might want to get their story straight.

I am very satisfied with my storage unit, accessibility, price, transition and customer service care I have experienced "Thank You public storage" for helping me to make my life secure

Renting a unit here was simple the employees here were very nice

Fulton was very helpful with my account! So far we have had no complaints with PS at all.

I have had my locker broken into. They took over 5,000 in equipment from me. This was a year ago and still haven't been paid out by them. Keep getting the run around...,this was an old post. So I'm here again with a new update... Since this post, I had my storage broken into again... and it's time I know who did it.. and the cops have been informed.. I wouldn't rent from here because the lady they call Pam that runs the place is a thief... and I have the evidence to pro it.. that she is the one behind the crime that goes on up there. Do your research on this place it is not a safe place to keep your stuff... she has along cerimal record from drugs to thief.. plz believe me on this, not go here... so in a place where your stuff is post to be safe that has cameras that catch noting.. this happens be a where that they don't care they don't work with police to help.. why would they when they are in on it... don't go here they need to be shut down..

I had some issues with my reservation and allocated unit. The regional manager was quick to respond and address my concerns. Completely made up for my online experience. 5-star for immediate follow up on customer experience and concerns.

Easy access and convenient setup. Everything has been easy and the process to rent a unit was smooth, not to mention reasonable pricing!

Good 👍

It's clean, safe and secure; just didn't meet the needs we have nor the hours.

Miranda was great. Amazing customer service and easy to get everything set and ready. They even had a lock ready in my new unit.

Ginger is very helpful. Highly recommend.

Amanda and Pam are fantastic.

This place is awful. Rude management. Misleading advertisement. AVOID THIS PLACE IF POSSIBLE.

Ginger was very helpful and patient. Efficiently and effectively helpful. I appreciated her services today!

We tried to book a storage on line.. amount was dif then verbal agreement..so drove to the storage...Pam helped us out in a timely matter & was very kind..No BS straight to what we needed..Ty Pam!

Great, quick experience, amazing service, and a huge thank you very much to Ginger, for doing such an amazing job.

Amanda really made my day I've been having a rough day and her salesmanship and her attitude is what I like to see in a professional setting thanks Amanda public storage State avenue

Easy access, clean, and well kept. Very helpful staff

Ginger was extremely kind and very helpful with getting me set up. Thanks for the great service!

After purchasing an abandoned storage unit from them, we drive up from Des Moines, on a Saturday and arrive at 11am and no one is at the office. The property manager then answered the side door that we knocked on where she said she is on vacation and slammed the door in our face. No answer to any phone calls on Friday or Saturday. I do not recommend working with this property.

**W A R N I N G** Frequently Raising Rent & Poor Amenities This storage company is severely lacking in basic amenities and customer service. It's unacceptable that they would raise your rent by such a significant amount without any valid explanation or justification. Furthermore, the fact that they do not provide any snow removal services and have no gutters is simply unacceptable. Customers should be able to access their storage units without having to worry about getting soaked by rainwater or snow. Overall, I would give this public storage facility a 1-star rating and strongly recommend that others avoid using their services. They have demonstrated a clear lack of concern for their customers' needs and comfort, which is simply unacceptable in this day and age. 🔒🔑+ Locked out as soon as they noticed I was moving my property to new company wanting me to pay around $ 200 to get my last load!!!

Very nice and I like the fact everybody belongs are locked up tight and that they have a set time to go in at 6 am to 9 pm and a pass code to get in and out on . I would recommend this storage business to all my friends and family and employees are really nice and professional at thier job on helping people out

For you I will work hard long and efficient. I shall as well smile

Mirranda did great helped us get in our way

Just got notified that they are "modifying their prices". Which means gouge me by another 25% monthly. I've been there about a year and my bill has gone up 100 dollars. This is RIDICULOUS. DONT USE THIS COMPANY. THEY TAKE ADVANTAGE OF PPL THAT USE THEIR FACILITY.