Public Storage Self-Storage Units at 15505 S 71 Highway, Belton, MO

They are a rip off

Quick and easy service. Property managers are amazing!

Becky was efficient in and off ell informative.

They raised my price from 150.00 month to 200.00 after a year of service with them.

Office is not handicap accessible. Manager says he has contacted corporate several times, but the entrance is a little crazy!

It works for where it is

Thanks Becky u helped so much your. Amazing helped me understand what was going on and helped me thru it all

I had a great experience with Gabe, and Becky. The kept an eye out for a bigger unit for me, and helped me save money by consolidating 2 units I had. Both of them were very professional and personable.

We liked public storage and had been there for years but the price keep going up every time we turned around

Thank you Becky. Happy New Years!Becky helped me get a second unit. Thank you Becky

Great storage great prices

Thanks Becky

Thank you Beckey!!

Becky was very helpful and professional and made the process so easy.

Becky was very helpful today an answer all my questions thank you Becky.....

Becky was very kind and was able to answer all my questions!

Someone came and stole the catalytic converters on the RVs stored here. This place needs more cameras but they aren’t going to improve the area. Officer said this place gets hit a lot

The Public Storage in Belton, Mo. Is the best, the office personal, was the greatest. She was friendly, and very helpful, answering all my questions with a friendly smile ,patience and a wonderful attitude. She told me the directions on how to get to my storage and where my lock and everything was. She was very helpful I would use them again in the future and would recommend them to anyone.

A glitch in the system happened but DeeDee fixed it up for me and made my experience Amazing!!!! 10/10 stars and Highly Recommend!!!

Belton ps public storage is super nice and friendly

DeeDee makes renting a breezeThanks DeeDee. She is a very sweet and she gets her job done and gets the right space that you need.

Deedee is great! Super helpful and fixed my mess up. Also thank you for the advice! Highly recommend this place!

Dee Dee is really the best. So friendly and nice. Helped me with my reservation so I would have a unit.

DD is the person to go to she will get you your storage she will do anything to get it so bend over backwards to get it they've always come through for me I've used them three times in the last two and a half years love this place

Great place. Dee is the best! Always friendly and helpful.

Becky was very helpful in answering all my questions! I got the perfect unit I needed. Thank you!

Dee dee is a very helpful employee at this place of buisness. She has never left me unsatisfied during any assistance ive needed

I’d give 10 stars if I could. Excellent service and with the biggest smile. Thanks for making sure I got the right sized unit and service with a smile.

Becky and dee are great very friendly

I’m in the process of moving from a large house to a townhome and realized last minute that I have more stuff than I can fit in my new place. I reached out to Public Storage (store #24214) and got a quick call back from Dee Dee. I thoroughly enjoyed meeting her! She was kind and patient with me, and at the end of the process it was like we were old friends. I’m not computer savvy (although, you can reserve online if you are!) so she was kind enough to walk me through that. It was quick and easy and how I don’t have to throw out my extra stuff!

Great customer service! I've been renting here for well over a year, and haven't had any problems. With garage sale season here I may be having to upgrade to a larger unit!

I had lots of options for Storage Units in Kansas City to choose from when I moved to Kansas City 6 months ago. Investigated numerous storage facilities and chose Public Storage in Belton/Grandview. Grounds are well maintained, clean, secure and well lighted at night. Mobile app is very functional and convenient for payments, email, changes and opening the gate without getting out of your vehicle. DeeDee in the office is helpful, knowledgeable, caring and obvisouly takes great pride in both the physical property as well as her rental customers satisfaction.

Dee Dee was most helpful in getting out unit. She was able to assist in getting a small unit that did not show online. She has gone up and beyond in assisting me.

Very friendly and a pleasant experience

Ok

Want to thank Dee Dee and the gang. Big thumbs up. It's been a pleasure storing my boat there. Easy access, never had issue one. I stored outside and was able to pull through my spot. Made it easy load and unload the boat and trailer. Couldn't ask for more.

Becky was awesomw

Just started my rental space at the Belton MO location on Outer Rd. Becky in the office was amazing, super helpful, and incredibly friendly. It was the kind of service you don't expect from a national chain. Becky had my best interest in mind for sure. Thank you Becky for 5 star service!!!!

Great service! Becky was clear and her instruction was perfect. Thank you for her!!!

DeeDee and Becky are awesome and great with customers and very helpful.. I would recommend this location to anyone.

Dee Dee was wonderful helped me above and beyond...

The property manager Becky was very helpful in today while we were in a pinch! Painless transaction!! Thanks so much!

Very helpful, great service.

The Manager, Dee Dee, was amazing. Having just moved into town, we needed storage fast and we needed a good price because we were low of funds. Dee Dee got us set up quickly and easily. Definitely recommended for your storage needs.

Great customer service. DeeDee was very helpful. I highly recommend working with her.

Dee Dee is a very great person and she helps figure out what store room I need. I would recommend anyone to this place because she is a nice women

DeeDee is a great person to deal with,she is very nice person

Dee Dee has outstanding Custer service.This world needs more people like her! I will refer to friends and family!

Great access

Very nice. Dee Dee was very nice and welcoming. A great help.

Dee Dee extended great customer service. She handled our needs very quickly and efficiently. Very professional and clean facility. All staff are great, but Dee Dee was exceptional with regard to customer service!

The staff have always had great customer service. Even with things being so hard for everybody in these times. Becky still managed to go out of her way and help me with a past due bill saving me money when I needed it the most. Thank you for being so understanding and helpful. I highly recomend anyone to check these units out and meet the wonderful staff they have.

Dee Dee did a great job of assisting me with all my storage needs. I highly recommend Belton Public Storage. I have never been treated better & I cannot recommend this facility highly enough. Especially the personal assistant I have received from Dee Dee. Shes fantastic!! Give this woman a huge raise :)

Becky was great. She was able to help us find a unit in an emergency and was very knowledgeable.

Dee-Dee she was very pleasant and very sweet person to talk with she had helped me out since I did have my glasses with me at the time I had rented a unit from her she always had a smile on her face will I couldn't see her smile but I was able to tell from her eye's that she had a big smile behide that mask she explained everything to me that I needed to know . She a very pleasant employee to have working for PUBLIC STORAGE IN BETON TO ME I WOULD CONSIDER HER AS A VERY HIGHLY Access TO THE YOU'RE COMPANY I HAVE HEARD ALOT OF VERY GOOD THINGS ON DEE-DEE AND THAT IS THE ONLY REASON THAT I HAD ORDER A UNIT HER INSTEAD OF ANY WHERE ELSE . DEE-DEE YOU KEEP UP THE WORK THAT YOU DO THE STORAGE UNIT SHOULD BE VERY GREAT FULL TO HAVE A SWEET LADY LIKE YOU WORKING FOR THEM

They raise the price's like every 3 months with your storage unit still being the same size.. THESE PLACES NEED TO STOP STOP STOP COMPETING WITH EACH OTHER AND BE DIFFERENT... THIS LIFE IS NOT A RACE OR A COMPATION. this os some bull

DeeDee was very knowledgable and helpful as I first viewed and then signed in and paid for a unit in the Belton establishment

The customer service was great! She was awesome. Would rent here again. It is June 2020 and I'm a repeat customer. Dee Dee is terrific! I made the reseveration online, very quick and easy. I would definelty come back a third time if I need to! I really like this location.

Dee Dee was very friendly and courteous.

DeeDee is the best supervisor you have on property I'll have to

Becky was very helpful, and did a wonderful job explaining the terms and conditions.

Dee Dee is excellent and kind help ...

I had a good experience. My stuff was there for a little over six months no problems

Dee Dee was very helpful. It was easy to get signed up.

Super easy and quick to rent a storage unit. Deedee was fabulous and very welcoming.

DeeDee is a great person to work with people.Thank You DeeDee

I was in drastic need of storage.I was going thru personal issues and I walk into Belton store and there I had the pleasure of meeting Deedee.She got me the size I needed and made the whole process very pleasurable.She has a wonderful personalty and very sweet.We talked for a while,and she is very caring of the needs of others.Thank You DeeDee for making my situation bearable.

Dee dee is an amazing store manager. She does her job with great enthusiasm!

Friendly office personnel and super clean.

They were not what they advertised.

I am very please the the customer service I have received here. Becky is amazing! Highly recommend!

Great property

I have stored here before and i came straight back when storage was needed again.Becky was very thurow and was very good at explaining everything even when i told her i remember how it works.She is a very nice person

Becky does a great job!

I loved storing here thank you for such an amazing experience!

Becky has done great for me...Prior to that Dee Dee also was a big help to me...

Becky was awesome to deal with. She made sure i got the right size unit. Very polite and friendly. Safe and secure area!!!

Becky was very helpful and nice.

I love it, very clean and ms.Becky is AWESOMEEEE!!!! Definitely would recommend them to anyone!

Thanks Becky!!! Just leased a unit today and the whole transaction was completely painless thanks to Becky. We talked like friends and still got everything done in a reasonable amount of time. I'm glad we found this place and Becky was on the clock!! God Bless!

Very courteous and helpful Becky was. She answered all questions with patience, especially after a very long trip. Will recommend public storage to all. Thank you!!!

DeeDee was very helpful and explained everything I need to know. the change in the type of locks was discussed and the added security was reassuring. I liked the idea of the insurance for the unit, as that has never been offered at any other storage facility I've ever used. I greatly appreciated DeeDee's knowledge of the facility and the way the facility is setup and can be utilized. I would use this facility again.

DeeDee was awesome my husband and I went in there to rent a unit and she walked us thru all the details and showed us the unit. She is a great person to have at your alls business!!! She really set our minds at ease with these big changes we are going thru!!! Thank you so much DeeDee!! Matt and Trina 😀😀😀😀😀

Becky was exceptionally professional, informative & personable! I had no idea that something as simple as renting a storage unit would be such a nice experience?!?! 😊 Thank you Becky!

Great Experience. DeeDee made everything easy.

Great place. Ms DeeDee was wonderful. Thank you so much for your excellent customer service you provided too me.

Great customer service!!

Becky Was Exceptional!!!! She made getting a storage unit a Breeze!!

Stored some items for over 6 months. Everyone was nice and everything went smoothly. Easy access and storage unit was easy to operate.

Went to public storage today to look at my unit, Becky was so helpful and answered all my questions with ease, she really knew her job and did it well. Thanks Becky you made this process so easy. If I hear of anybody needing a storage unit, I will surely tell them to come see you. Thanks again for all your help.

Latoya at 15505 south 71 highway Belton was awesome. Very professional. I had a storage unit in minutes. Latoya was great Thank you Latoya. Review by Jim Hurley. 😄😄😄😄

To pricey

DeeDee was great. She made the entire signup and move in process easy and worry free! Will definitely refer any friends who have storage needs.

DeeDee is wonderful.She explained everything in detail.She goes out of her way to satisfy her customers,even ones that are difficult to deal with,she defuses when possible.She is a great asset for Public Storage.

DeeDee is great

DEEDEE was great at first till she decided to charge me for an additional month on a storage I never used. Gave me a song and dance about how if I would have cancelled the day before I would not have been charged... Shady place where I never felt safe to leave my stuff...

It's right down the street from my house

What happen to the lock that was placed on my storage. I never told anyone to re move it. I haven't been to my storage in over 2 years. I hope my storage is in the same condition I left it in.

Dede was awesome!

Great experience. DeeDee is great! Very polite and friendly.

I called and made reservations and mind you I drove all the way over there and the dude tells me oh I'm sorry when you come back tomorrow we close at 5 and I still have 30 minutes to look around and the booker on the line didn't even tell me hey we close at 5 but still they shut the computers down at 4:30

DeeDee was extremely helpful and pleasant to work with. She made the process go extremely smooth, I’m very greatful for all her help

Had a storage unit here for half a year, never had problems.

DeeDee is amazing☺

Dee Dee was so helpful and made sure I was satisfied with all terms and answered all my questions! Unit was clean and I love the new lock system !

DeeDee is wonderful 😀

Not the best security

The lady in charge Deedee is splendid!!! She's very helpful and answers any questions you may have diligently and with concern...definitely glad I chose this place over another! I am a very satisfied customer

Dee Dee was extremely helpful and knowledgeable, and made this process so easy. I highly recommend this facility.

Deedee is an amazing person and super nice

DeeDee was excellent and worked with me to meet my needs. Thank you

I have always been treated well by the staff and renting here has been convenient and a pleasant experience..

Dee Dee is sweet to work with. Great costumers service

Dee Dee did an amazing job. She was so helpful and nice. She was very understanding and accommodating as well.

Dee is always professional and courteous .

Great service and very friendly. DeeDee was incredibly nice and helpful! Convenient location as well.

Seems like a very nice facility

Dee Dee does a great job as a manager!! She will accommodate all your moving needs.

Good prices

Got an email saying to move in it would be 25.00 but when actually there. it is 20 for a lock and you have to get insurance with them for another 11. you also have to pay for the next month. The district mgr Marc will not return calls. I also called corporate and they dont return calls. Its a horrible place.

Dee Dee did an amazing job

Needed short term storage for a travel trailer. DeeDee was very kind & helpful. Everything went smooth and without issue. Thanks DeeDee!

Great experience from the initial phone call to walking the facility with Dee Dee.

I was very impressed with Public Storage in Belton Missouri. Dee Dee answered the phone right away and helped me find the exact unit I needed. Upon arrival, she quickly processed my paperwork and within 15 minutes I had my vehicle inside a unit. It was clean and the lock worked well. Afterward, I was even given a ride to my house by another employee. I highly recommend this Public Storage location. Dee Dee was so professional and helpful. She is a credit to the business!

Becky was very thorough in explaining everything to us. She was very polite and courteous. I believe we chose the best place to store our things! THANK YOU, Becky!

Amazing customer service from DeeDee, will recommend to everyone.

DeeDee rocks!! Easy to work with and helped with my storage issues!

Deedee was the person we talked to about renting a unit and I got to say she was probably the nicest person we could have got she helped us picked out a good size storage unit decent pricing I highly recommend coming here to anybody who's moving

My mother and I went here and got the literally nicest cashier we could have got her name was Deedee and she helped us find a very good storage unit with decent pricing and she was absolutely amazing

Thanks DeeDee! You always take care or us!

Super friendly staff and they have always done a great job!

Dee Dee is wonderful to work with, we have been using this Public storage for years.

What great service..

deedee was always very helpful and always made sure to keep me in the loop. the only reason i give it three stars is there was spray paint all over the walls in our unit and it’s in the way back of the property. which makes it hard to get to a uhaul or another moving truck by our unit. there’s also always something wrong with our payment even if we make it on time. we’ve talked to the bank about this and it’s not on the banks side. then we always have extra charges on our account. then in the last leg of this year the price of our unit raised with no explanation. we now pay almost $230 when we use to pay $155. and then not long after that they changed our insurance and didn’t even get as much as a phone call. we got a letter in the mail after it was already done. they are also never in office everytime we go. (we’ve gone at all hours of the day). our unit also has trouble opening everytime and we were told it would be fixed but it never was. also the gate was open all day everyday for a month and a half for anyone to come in. i couldn’t believe it and yes i realize that there are locks and keys for every unit but still. that not safe for the people in the property. Deedee deserves 5 stars but the way the business is ran deserves 1. i hope they start to make some real changes with the way it’s ran.

She was very nice and careing abd she help out a lot

Dee dee is a very nice lady. She also helped me look at a store place to rent. She is a happy person and she cheers people up when they are having bad days.

Just what we needed and they were quick.

Dee Dee was very helpful and polite. Very easy move in experience.

Dee Dee was very helpful, processing my contract paperwork quickly and telling me about the units so I was sure to get the right size, she showed me the units and I was able to pick the right one for my needs. She was very organized, pleasant and fast in processing everything. She was thorough and gave me good instructions. The facility was very nice, net, in good order and the unit I rented was well taken care of and in good shape. The property itself is easy to access, in good shape and easy to navigate with a trailer or truck.

No one ever says hello or even acknowledge s you are tyere

Dee Dee the manager was very professional super nice and I'm glad I picked up Public Storage!

Dee Dee was so friendly and a pleasure to talk to!

DeeDee was so helpful! She explained everything in great detail and was so personable. She made sure we understood every aspect of the application and offered extra items in a helpful, not pushy, way.

Dee Dee was so Helpful. She provided advice and helped me locate my space. I hadn't been there in a while. Dee Dee is very courteous & professional. She has a great Personality. I really appreciated someone who loves taking care of customers. Please know Dee Dee is an Asset to your company !!! Sorry meant to post 5 Stars; she really is 10 Star

It was great dee dee was so nice and helpful.

Good space, Great price, easy access and really easy sign in.

It's ok, expensive to rent, had bugs in storage unit.

DeeDee was very helpful in helping us figure out which size unit to rent. The unit is clean and in good condition.

DeeDee was amazing. Very helpful.

Dee Dee was amazing with me! She showed me a clean unit and after I got assigned my unit I seen a wasp nest and I swear I freaked out. She grabbed a hammer and took care of it right away. She gave me details on how the property worked. She was great! Thanks Dee Dee! ❤

My experience with this location has been great. DeeDee is always professional and very informative. Because of her great customer service I have been a repeat customer to this location.

I had a great experience at this Public Storage location. Dee Dee was so helpful. I would definitely recommend her location to anyone!!!!

Very clean and very friendly

The lady who rented a unit to us was outstanding in her customer service, answering all our questions & explaining everything fully. Her name was Dee Dee and she was a real Delight!

Awesome manager. Clean facility

Dee Dee is the best.. Love her💕💕😘😘

DeeDee was more than helpful! She made it very smooth getting a storage unit.

Dee Dee was amazing. She answer every question I had. Walked me through every step. I would recommend this place to everyone.

DeeDee was extremely helpful.

My unit was robbed and I had no Idea this happened several times before. All they said was “ Don’t worry we won’t charge you to replace the door”. Then they laughed

DeeDee is so sweet, friendly, and very helpful.

The young lady working the office space Alison was so nice and helpful. Much appreciated

DeeDee was extremely helpful and so customer service oriented. She's a very nice and knowledgeable woman. I recommend this Public Storage location to anyone.

Love Dee Dee! Very dependable and courteous!! Highly recommend!

Deedee was very helpful and nice to me and made getting a unit a very easy experience.

Very friendly!

The receptionist seemed nice, but appeared to have some trouble looking me in the eye while talking (: More importantly, the units are spacious and the process was swift - in and out!

Dede was amazing, she got me all set up, answered all my questions, even ones I didn’t know I had. Her customer service is fantastic.

DD was a joy to deal with and she was extremely friendly and the property was well kept and I think it is good location for storage. I will recommend it to my friends

How much do I owe for storeage

DeeDee the Manager here has been such a wonderful help! I so appreciate how friendly and helpful she was when I went in to rent a unit. Thank you so much.

I have had a unit here for 1.5 years. The staff is wonderful and always willing to help.

Delores was great help to me I really appreciated it it made things a lot less complicated

We had the occasion to visit public storage because we were in a situation that required immediate storage facilities. I could not believe how quick we were able to get in to store some items and the professionalism and politeness of DeeDee the manager at this location. She made sure that we had everything we needed and was extremely helpful! Thank you so much for taking care of us when we needed this most!

DeeDee was very helpful and friendly made me feel confident that i chose the right place to store my belongings!!!

Dee Dee is absolutely amazing she did a wonderful job explaining everything to me. She was very nice and smart also very straight forward. I will continue to come back.

DeeDee was awesome!

Its a pleaser doing business with DeeDee,I will always come back if she is here.

DeeDee was amazing,

I just spoke with a woman named Pam who needs serious training on customer service and relations. I would recommend going anywhere else for storage needs. It's also a bonus if the person who calls themselves the manager doesn't hang up on a potional customer after being completely condescending.

Dee Dee, was very helpful and friendly.

Thanks DeeDee. She was pleasant and made sure I got what I needed for my storage space.

Clean and well kept, Dee Dee was very nice and knowledgeable. Great prices. Will definitely use again if ever needed.

Clean and well kept! Dee Dee was very helpful and polite. It was a very pleasant experience, above the other surrounding storage facilities.

Dee Dee was awesome! She is super helpful and extremely straight forward! Also if you get lost going to the belton location she give great directions!

Nice people

It's cheap and nice place. I love it

Becky was awesome!!!

Dee Dee was excellent

Becky helped with my storage needs and made the process very easy and quick Thanks Becky

Becky is awesome and very helpful.

Becky was wonderful to work with. She made the entire process painless. She has a very friendly, professional, attitude. She even stopped to see how things were going while we were moving some of items into the unit. You can tell she enjoys what she does. 👏👍😆

It was clean. Management was thorough. Answered all questions. Gave great info. Helped with all problems. Easy check in.

Becky was great with the customer service she provided, I will definitely recommend this storage!!!!!

Dee Dee is the one I talk 2. Let just say she the "BOSS".... She knowz her in and out of the public storage in Belton... I would tell anyone they need 2 go there. She is nice, clean, personable, n all D above.

DeeDee was fantastic! She explained everything so well and was very friendly:)

Staff is friendly, caring, and as helpful as possible. Facilities are always well-maintained. Customer for almost two years now, and they've taken very good care of us.

Dee Dee is great! Very friendly and helpful. Nice location, clean and safe.

Becky provided the greates customer service that I have ever encountered. We were able to get a unit in a pinch right at closing time. Would highly recommend to anyone looking for storage in Belton.

Deedee was very helpful and was able to get me right in and out in a timely manner.

Dee Dee is the best! Great customer service provider and very friendly. Thank you for everything!

Moving is already stressful and Dee made the transition simple. Thank you Dee.

The lady working was very nice and infornative

Very organized.

Dee dee helped me very quickly and was very helpful

This was my first time ever renting storage and Dee Dee was very patient and helpful. Thank you for the excellent customer service.

Convenient location. Dee Dee has excellent customer service.

DeeDee was great, I am always happy to see people who love their jobs. It makes moving so much easier.

Its good

Dee Dee has excellent customer service ! Super friendly and very helpful. We will definitely be returning! Thanks so much Dee Dee!

Very wonderful and friendly, customer service out of DeeDee was excellent.

Deedee is awesome🤘🏻

I needed a clean secure storage option to move my parents belongings. I was mislead by another storage company and my stuff ended up in a filthy unsecure unit. So I needed to move fast. Becky and Dee Dee were awesome in helping me get this done and into their much better facility. If you need a storage space in the Belton area I would highly recommend Public Storage. The staff have been extremely accommodating. No need to waste your time looking at other options. Start here!

DeeDee and Becky were great to work with. They were very professional and I would highly recommend them to anyone.

I appreciate Becky got me in and out. Made suggestions on packing and told me how to maximize my storage space.

Becky was very helpful, polite, and professional. She helped us get the best deal possible on a unit.

DeeDee was on vacation today when I went to rent a unit. Becky was there and she provided me with friendly and excellent service. She took me to the unit to make sure it would suffice my needs. She thoroughly went over the paperwork, making sure I understood each detail and she made sure my code worked before I left. This was my first experience with Public Storage and Becky made it very pleasant. Thanks Becky!

Dee Dee was super helpful! She went above and beyond to help use and was the friendliest lady. Really appreciate her helping us determine which unit would best fit our needs.

Deedee was GREAT! Her knowledge of the property was excellent. She was very helpful with showing us the unit we have chose and helping us feel secure with property! I would recommend this property to everyone I know.

Dee Dee is very professional and polite. She took care of our storage needs and we would highly recommend her units. They are clean and dry and secure!

I have used this locations on 3 seperate occasions and have thoroughly enjoyed my experiences from the customer service and the help Dee Dee gave each time. Ty abd luv ya Dee Dee

DeeDee was great and informative. Nice safety features

As a returning customer it's reassuring that I can come back to Deedee's friendly and helpful service. I've rented big and small units and haven't had any issues with moving in or out.

Great service every time, Deedee helped me find the right unit, don't have any problems

Becky was very helpful beginning to end of this process. Very knowledgable and able to answer any questions I had.

Dee Dee provides excellent service. She is professional and respectful which goes a long way. Facilities were clean and well kept, at least my personal units. It did, however, seem the property dumpster bins were always overflowwing. I'd use it again if needed.

Deedee was great!! She was nice a very helpful.

Becky provided excellent customer service and was very patient with me. I had no idea what size unit I needed so she showed me several different sized units available. She was very informative and made the process so much smoother! Thank you Becky and Public Storage!!!

Deedee is amazing. She's pleasant to work with and helped us out.

Dee Dee provided excellent customer service!

Dee Dee did an excellent job of explaining everything to us and was very kind and helpful.

Great Becky was fantastic

Great service Becky was awesome im with extra space storage right not but the experiences that i has just now im seriously. going to switch thanks public storage

Dee Dee was able to quickly get me set up for my unit. Thanks

Dede was awesome, she helped me wirh my storage problem.

As far as storage facilities go this location is about what one would expect. Not in the middle of the city, but not in the middle of no where either. This site sits just off highway 71 between Kansas City and Belton Missouri. Easy to get to. The area is kind of small, with limited outside storage, but it does have outside storage. Many storage locations in the Kansas City area do not have that, big plus! My storage unit recently had an internal tumbler style lock installed which makes it more difficult to break into. In addition to that lock, the locking mechanism also had slots for two master lock style locks. So I have the option of locking methods. One down fall I see to the lock, and the reason I did not rate the facility a 5 star, was that the bolt system seems weak. It is a simple side bar about an inch long that is L shaped. It bolts in the center of the door, with nothing bolting the door top or bottom. I would feel more secure in the safety of my property if the door had some sort of locking system at all four corners. After all, the reason I have rented a storage locker, is to SAFELY store my property from theft or damage from the elements. As it is I feel the system could easily be compromised. But that can be said of most storage facilities. Another plus was the manager. She was very helpful both in person and over the phone. I had called ahead, less than an hour before she was to close for the evening. She helped me find the location, I was new to the area, and once I arrived she went out of her way to ensure I was able to rent my locker before she closed for the evening. There is a lack of customer service in our society today, but not at her storage location. Excellent customer service!

Dee dee has great customer service Thanks Deedee

I was notified five days after the wall was removed in my storage unit that all of my property has been burglarized. I cannot seem to get a call back from the company. As if to make matters worse right before Christmas everything I've ever owned baby books included are completely gone my memorial necklace to my sister who passed away and that hand woven bracelet she made me growing up were in the jewelry box the thieves took. The pictures of my sister, and my children when th...ey were born they have those too. I'm simply devastated. The washer, the dryer, and everything else in between is completely gone. They went through every box carefully picking out things that were important closing them back up as if they were never opened. Can somebody please help me? To make matters worse this individual Rent to the property right next to me their name and information is all available however I probably won't get my stuff. They said See more

Lousy. Go up and check it out after dark. No lights on in the storage area, except for 2. Someone stole a radio out of the dash of a vehicle; cut the padlock on another truck and took a quantity of items out. Scratch up a car down one side. Went through a other outside stored trailers. Another vehicle's gas line was cut.. The DISTRICT MANAGER has not returned calls. The national telephone number reps. redirect to the same DISTRICT MANAGER. The manager at the site; Dee Dee (Dolores) has been friendly. Plan to move to another storage location with another company as soon as possible. These are some of the things that happened recently, and in a very short period of time. Local police department indicated they have gone up there a number of times.

Dee Dee was very nice and helpful, even though I have been a customer for a year or two, she was great help in my situation.

Dee dee has provided me with excellence service

Manager was very nice and helpful. place has easy access. nice and clean, with friendly service.

A great place to store your stuff. Cleaned and nice and friendly manager on site . Keep up the good work

Dee dee is amazing person. She is super kind. Always willing to help. She will go out of her way to please anyone. She makes sure her customers are well taken care.

Joe was great and helped me out

Joe was fantastic, very friendly and personable! Walked me to my new unit and helped me understand all the paperwork! Highly recommend this business!!

Conveniently located and reasonable rates. Becky answered all of my questions and made the process easy and quick . thanks alot

As advertised. Dee Dee definitely did a great job, her expertise and experience truly show.

DeeDee was great to work with. She was very helpful and very pleasant. She alway had answers to all my questions.

Thanks Dee dee, the storage is gonna work great.

Becky was more than helpful to find the right size of unit to put my belongings in and give me the confidence that all would be safe and secure. THANK YOU BECKY!

Dee Dee was very nice and got me in and out quickly.

Dede was the sweetest lady. I'll always come back because of her

Dee Dee is awesome she was very helpful and dose a wonderful job

Dee Dee is awesome I would recommend this place to everyone

DeeDee has been such great help to me. Who could asked for a better rep. She has been at this location since I came to this company. Thanks again DeeDee

helped my dad get a locker out here. easy and cheap prices.

DeeDee is always super friendly!! Thanks for everything.

Went to get my Utility trailer and I was told I have a 24 access to get throught he gate went to return my trailer and the gate woulnt take my code I made sure the young girl looked it up and stated I did. so I had to drag it back to my apartments

Dee dee was very helpful, was setup with a unit in 5 minutes.

needed a quick storage site for my stuff and Deedee really helped me out. no issues got in got out. def would recommend.

Dee Dee was a very pleasant lady & a huge help in making my decisions & when I rent a storage space I will be getting it from this store , thanks DeeDee

This location is very secure and well maintained. We've used it before and will continue to happily use it again when the need presents itself. Dee Dee, the manager is very kind, knowledgeable and the most helpful customer service professional I have ever had the pleasure of dealing with. five stars for sure.

Good place to store stuff. Friendly service.

Good pave DeeDee was great help!

Ervin gave us great service!

Very helpful

Dee dee was really nice and very helpful

Needed a storage for a few months. Nathan was very nice and provided excellent service. Made the whole rental process very easy.

Dee Dee was very helpful!!!!

dee dee was extremely helpful and courteous.

The customer service I received at this place was great! Dee dee was super nice and patient and answered all my questions.. Super helpful!

Dee dee was the best

We had never been to this facility before, but we were in need of a place to store our motorhome and in a timely fashion. We met with DeeDee at this facility. She showed us the spot that was available and we thought it would work just fine. DeeDee did the rest. She was a pleasure to work with and was very very helpful to us. We had our business completed very quickly and were on our way thanks to DeeDee and how efficient she is in her job.

My boyfriend made a reservation online and in 5 minutes we got a call and unit set up. Very secure place.

Dee Dee is the most awesome! Helped big time with taking time out to come look at my storage to help pick a smaller unit to help save money!!! Definitely will always have my business

Quick and simple check in. Nice clean unit. Personable (Nathan) and friendly.

Good Service

Deedee was very kind and helpful!

Nathan has been a great help!!!

Public Storage was great about connecting me to a local unit. I talked to a specialist and about 5 min after I hung up the phone I got a call from the local manager. She was great! Easy to work with, clear communication, and accommodating to my needs. She made the experience of moving my stuff as hassle free as possible. Recommended!

Donna was great ...wonderful experience

Donna was very knowledgeable and helpful today and went through every aspect of the process. During my lease signing someone came in who had forgotten their code and she gladly helped them also but not before checking their ID which made me happy that just anyone couldn't get into the property! GO DONNA!! Suzanne

Donna was very nice and helpful this week in addressing my storage needs, I enjoyed working with her and hope to stay at PS for a long time. Thank you

Donna was very helpful and answered all my questions. The unit was clean and reasonably priced. Very good experience.

I was checking prices for storage places and Donna was really really helpful.

Donna was great help nice and friendly

Donna was very sweet and explained everything very well.

Donna was very helpful with assisting me in my questions and needs while I was there.

Nathan helped me and he was fantastic!!!!

Donna is the sweetest person she really knows her stuff. Very knowledgeable.

DeeDee is the most helpful and considerate person I have come in contact with. She truly cares about her clients and takes extremely good care of the property.She has been a great help to me in many circumstances.Thank goodness for her!

Friendly, well kept

Been at this location for many years and Dee Dee has excellent customer service skills. I have recommended at least four people who have rented in the past and I will continue referring people to Dee Dee's location. Thank you, a loyal tenant.

CJ and her staff were very pleasant and helpful. Great experience.

Awesome customer service and clean units! Thanks Dee Dee

I know this young lady and she is a sweet heart and every one thinks she is the nices lady that works at public storage. I think Dee Dee is so kind and a very happy person. She helps everyone with getting what they come in there for. Dee Dee also satisfys her customers even when they are having a bad day. Dee Dee always has a smile on her face.

Deedee was absolutely amazing! Couldn't be more satisfied with her thorough knowledge and cheerful disposition!

Dee Dee knew what she was explaining to me about the property, storage units and everything that goes with them. She is very kind, caring, and listens to what you have to say. She will go out of her way to answer any question she can. Thank you Dee Dee.

I am an a attendant of C023. I have been with Public Storage many years and DeeDee is very attentive to her customers. She will do anything she can to satisfy her customers even if it means on her own time. She will try to solve any customer service issue she can instead of pawning you off to someone else. She is a great person to be in this position. Thanks.