Public Storage Self-Storage Units at 2280 Wooddale Drive, Woodbury, MN

Employee provide Great Customer service and help us answer any of our questions.

I came up here with a friend and Ann was very helpful and knowledgeable of the units and she’s very nice and bubbly ❤️

Ann was amazing! So helpful and knowledgeable. She got us in and all signed up, even when we had struggles with the online setup AND speaking to someone on the phone. She stepped up and took care of all of our needs. If Ann is there, you will be in GREAT hands! Thanks Ann!!!

Angela was wonderful to work with!!!!

With all these bad reviews of the past year what changes have been made?

Angela at the Wooddale site is the kindest and most helpful person i have met in a long time..Thank you Angela for your help on Saturday 5-20-2023..

Dirty. Other people's stuff is lying all over the place when you park your car inside to unload. If you are lucky, you will find one cart to put your heavy nice on to get them to your unit. The staff is VERY friendly and easy to talk to 😊. The Public Storage on English Street in North St. Paul is very nice, well taken care of, and your unit is truly climate controlled. I paid for a climate controlled unit, and it was always very cold in the winter. We'll see what the summer brings. I thought all the Public Storage places were the same. I hate to say this, but find somewhere else. You will be much happier.

Dayle was extremely helpful and friendly!

Angela was very helpful and efficient with getting me into a new unit

Trouble with door access. One door left standing open. Very dangerous on one side with snow and ice.

Nancy 24.7 is the best staff. She communicated well and was very knowledgeable on the terms and policies. Would recommend 1000/10

Fantastic customer service from Nancy. Very friendly and professional. Highly recommend it.

Please clean up your lot, your gate is also stuck shut

Door locked. I made eye contact with manager in the back. She shut the door on me. I can not believe the audacy of this employee to lock the owners facility who pays you and writes your check. This manager needs to be fired. I posted 2 pictures to show I was here and that the car is the managers car.

Excellent service!

Very big and well priced units

Madi and Dayle are super friendly and helpful! They made moving in very smooth. Highly recommend this location!

My storage unit was burglarized in February of 2022. They didn't have any video footage and nothing became of it. Additionally, I was told I was going to have an upgraded lock put on my unit but it's been TWO MONTHS and I still do not have a new lock nor has anyone reached out to me regarding the status. I've been given the district manager Ben Fulk's number but it doesn't connect due to an extension issue. So frustrating! On top of that, I have orange door insurance through public storage and it's been over 5 days since I submitted my claim and I've heard nothing from them. As a cherry on top, they just increased my rent on the unit by $21 only 6 months after renting with them. I was assured by the property manager when I signed on that my rent wouldn't go up but when I contacted them they said it's in the rental agreement so there's nothing I can do. Ugh!! Update: tried to get into my unit today during business hours and no one’s there and no one’s answering the phone. Still don’t have a new lock on my door and it’s been over half a year. STAY AWAY

The storage is always clean, and the staff is very friendly especially Dale hes very helpful - vada Brown

Great!

False advertisement. Says they are open online and on there building wasn’t open. Called the number for a run around.

Easy, friendly staff, easy app. The lady who assisted us was great and very helpful. Would recommend for storage locally.

Easy to reserve and rent.....good app. I don't rent storage much, so I'm not sure about the price point. But other than that good place

Fix your rates maybe go to a math class. It's says $38 but it came out to $100. I can teach math if you want me to teach you.

Good customer advise

Been a long time customer of this facility and David the mgr has always been extremely helpful and accommodating.

Dave at Woodlane Dr. Extremely helpful and nice to deal with.

Terrie at the office was extremely helpful when my buddy Doug needed help getting a storage unit. She is very friendly and drove by asking if we needed help with anything when we were unloading

Super easy process. Staff was friendly and helpful. Love the app to get in and out of the gated facility. Always clean and properly maintained. Climate control is the way to go! One suggestion is to provide more carts especially on busy Saturdays.

Dayle was super helpful and friendly in getting me connected with the app and setup with my new rental unit. Thank you!

Dayle is very helpful and has an excellent customer services. He is very kind and helped my wife and I with our first storage rental. We are truly thankful for his professionalism and excellent customer services.

Dayle with an Y, was super nice and helpful. Answered all of our questions. He was present and able to let us in early. The place was clean and organized. A great place for storage.

I've been using this storage for years and I can honestly say David is amazing! Thank you!

Great experience! Clean areas, self-explanatory app to get in and out of the property, and Dave the manager was very easy to work with. I would definitely use this again for future storage.

Dayle was very helpful

Overall easy move in/out process. Met all of our needs. Appreciated the friendly and helpful staff.

Good employees great location

Great service, clean facility, and would recommend to anyone!

I was very happy with this facility. It was very clean and I felt my items were very safe and secure as well as my own personal safety. The manager(s) that I dealt with were all extremely helpful, very friendly and professional. I will definitely use Public Storage again.

From day one Dale was very helpful. It was easy to rent the storage and since moving sale fell through, they made it very easy to move out within the same month. We even ended up accidentally locking the unit and leaving the key under the unit door without remembering to just take it with us, but Doug and Craig figured it out for me and saved me some time to go back. They are so awesome! They so helpful and super nice. I will definitely use them again and recommend this storage place!

Great service from Dayle and Nancy. Clean, well kept property.

Dayle was great. Very, very helpful.

Dale was very helpful and helped me switch my unit

Dayle was very helpful and personable. I would recommend!

Excellent Facility. Excellent staff. I had lost my set of keys. This set had Every key I needed on it. David found the set, and held them. As a last resort I called Public Storage, David answered, said he had found a set of keys. They were mine. I cant ever thank him enough!😊

Nancy was so awesome !!!!

I wanted to personally thank Dave for helping me carry out my boxes and household items. Dave was so helpful! I have had storage in other locations and I have not received the same personal experience as I did with Dave! What a great guy!! I hope he stays there, I will tell my family to come there!!!

Great service and clean facility. Dayle was easy to work with and knowledgeable.

Clean store. Easy to find the right moving supplies. Great customer service -- David carried my boxes to my car!

Dave is great!!!

Very friendly and accommodating. A little pricey but you get what you pay for. Great experience.

It's a pleasure to do business with Public Storage. The customer service is exceptional! The building area is maintained very well.

The indoor storage facility and the exterior grounds are very clean. The security gate, security doors and the lock on my unit are excellent quality. The staff members are very helpful and friendly. I highly recommend this facility!

Great location and well maintained. David was very helpful!

I’ve had this storage room for about 9 months - we had bought a fixer upper and decided to store items til we were done remodeling - anyhow it took longer than we thought - LOL ! But the staff here has been amazing ! I recommend this location to anyone !

Guy is very accommodating ...he has a nice clean place over there

Tom was a great help with getting me into the perfect space!

Tom was awesome. Steve was also awesome.

Our first day at this property was outstanding Daryl the property team member was very helpful and accommodating. Daryl did a outstanding job helping get us acclimated to the property. Thanks

Had a great a great experience, facility was very clean . Tom was a great help,no complaints..

They treated me unbiased and like a person. Five stars

Was gute. Der storage ist wenig und groot "Maze Runner

Mary, was fantastic! We rented at this facility years ago. It is older, but convenient and well managed. We were excited to get a rare climate controlled 20×20 for a reasonable price.

They keep going up on a price every 5 months

Great unit. Looking for a place to store extra items.. Mary was very helpful through the whole process.

The customer service rep.was so very helpful! Been a customer for well over 10 years.not please with the higher yearly increases..ugh! And please get more moving carts,always a shortage.keep up the fantastic work Mary.

Tom was FANTASTIC! He stopped what he was doing twice, on two different days even to help me and my mother out. It's nice to arrive and see a pleasant and helpful face in the window, and that's exactly what Tom is!

My daughter and I need a place to store some of her furniture and I am glad we chose this facility. Everything is well kept and clean and the staff is great to deal with and helpful.

Was wonderful!! Today was my first day using the storage unit. I did use the recommended check in online but I would highly recommend using the staff. From the online directions, there was no way I would have figured out how to even open the storage units door. Also my lock was being picky and the staff person fixed that immediately!!!

I had previous experience with this public storage and was not very pleased! This time Tom helped me and what a difference!! This time I got the best service, all employees I came in contact with were friendly, knowledgeable, and patient! 😊 my son had just died and I needed help figuring out storage, they were empathic and found me the best possible deal!!

If I were to enter the facility at 8:50 and try leaving at 9:30 would I be able to get out, I think I know the answer to this I just want to make sure as I work late hours and is hard to get to the unit without using up my lunch break

The employees there were fantastic and the service and facilities were great!!!!

Great place excellent customer service!

Excellent location and Management.

Mary was wonderful to deal with. Super helpful, very friendly. The public storage itself has some items that need fixing. However they don’t affect our current unit.

Sandy was kind and understanding showing us the utmost care. Thank you. God Bless

Sandy helped me with great customer service, was so friendly and helpful, and it was a pleasure to work with her!

Helpful staff but hard to get out of the complex. If I recall right we had to wait until the person the office let us out it was no other way out.

Mary new manager..very kind and accommodating..very clean facility...

Sandy and jeri made my move transfer go extremely easy thank you!

Awesome experience first time renting. Jeri was helpful and the facility was very clean. Updates- Sad the property's Manager Jeri is going to a new store. The facilities is clean and bright they just put in new keypad things which i like.

Getting upgrades to make it even more secure then it already is. Jeri is going away that makes both me and my husband sad. 😥 we enjoy seeing her every time we come in. She is always so bright and full of laughter. We wish her the best on her new place.

Jeri is an all star manager she is going to be missed . At least we still have Sandy :) She is amazing and has big shoes to fill but we know she is up to the task. Sandy is funny and always on top of things just like Jeri was.

Jeri was an epic property manager. She ran a tight ship. Your renters are going to miss you.

We were able to rent a storage unit a couple of weeks ago. First, the person who helped us was in the middle of her lunch break, but put that aside to help us. Her name is Jeri and she had great people skills, great professionalism and was extremely helpful. We are very happy with how clean and nice the property is. I would highly recommend this place. Call ahead and make sure you ask for Jeri!! She is terrific!

Jeri at woodbury location was very helpful and i was satisfied when I left shes a 5 star employee

Jeri was great! Very helpful w/ quick and easy process getting set up.

My experience was excellent spacious facility

Jeri is a Rock STAR she is very helpful

Excellent customer service. the storage unit was clean, convenient, and safe!

As i am leaving this month I honestly can say i am going to be sad. I wont get to see the 2 funny woman in the office no more . Alex and Heri thanks for the talks with all the laughs . Also amazing no outstanding customer service.

Excellent service and very friendly. Definitely use again

Jeri and Alexandra are professionals!!!

Indoor climate control storage

Dayle was extremely helpful and courteous.

Brittany was awesome at this location. I needed a helping hand to lift a mattress and she was over in a second. Great service. I highly recommend this location.

Jeri Rocks! 100% amazing.She is amazing. I always see her out washing doors abd sweeping and picking up trash. She keeps this place looking Great. She is always friendly and has a great personality. Thank you Jeri if your reading this for all the work you do there.

Property Manager Jeri did an amazing job assisting me through the seamless process of getting a unit that best suited my needs! Thanks!

Our experience was fantastic. Customer service was great and the experience overall was great. Everything was clean and the process was super quick.

We just visited our unit two days ago to discover that MANY items have been stolen. As Ray Smith has mentioned, you have to purchase insurance and they have no security cameras inside so because of “no signs of forced entry” our claim has been denied. The insurance company even claims that public storage stated that there has been no other reports of any incidents like this but Ray Smith posted 4 days ago about items being stolen as well. We moved out ASAP. And when we had gone to get our receipt of moving out the property manager stated “it’s so weird that they left the lock, it would have been easier if they just took it with them” easier for who? At the same time it sounded sketchy. No matter what we just lost a ton of items and will not be reimbursed. Install some damn cameras inside!

No security cameras for inside units and they tell you that you must purchase their lock, insurance and your items still get stolen.

Easy breezy!!!!! Service was quick and people were great!

Clean, organized, efficient, nice people on staff till 6. What more could you ask for?

Jeri gave great service was fast and friendly.

Jeri helped out and she gave the best help ever..

Jeri was awesome! She was super fast and efficient, making my first visit a great one.

Wonderful service from Jeri! Would definitely recommend and use in the future!

Very friendly customer service with all whom I've communicated with. Place is clean every time I go there, and it's a secure location. I appreciate the service.

The manager Dayle is awesome, knowledgeable, and super helpful. Great to work with and I highly recommend!

Dayle was extremely rude. As I waiting in line as he argued with an elderly woman about how she booked her reservation and then told her she was lying about how she booked her reservation and became argumentative and combative. Dayle is scary and seems to be on the edge. I then spoke with him about the kind of lock I needed. I asked him if there was only one lock allowed or could I purchase one at the store. He told me if I would just listen to him he already told me. Daryl is not friendly, inefficient and couldn’t seem to find keys to show the unit. He needs help!! With all due respect it may be retirement time for him. He gave me anxiety when I left.

Absolutely love this place for all my storage needs. Clean units, clean hallways, secure buildings and safe all around. Woodbury to boot. I've had the pleasure of meeting and working with Dayle to get my move done quickly. What would I do without ya Dayle! Here's a big "howdy" from Texas. Stay blessed and Tell Judy I said hi!

Courteous, thorough, quick friendly service! Great experience signing up!

Dayle is a dream! Quick, efficient, super friendly and provided some very helpful tips while I was checking in. Highly recommended.

This location is great! Dayle is very helpful and nice to work with. We got in and out super fast, too!

We've had a storage locker here for about 1 year and needed to upgrade to a larger locker prior to moving to a new house. Dayle was really great to work with. He was able to find us a larger locker close by to ours. I highly recommend this Public Storage for anyone looking in the Woodbury area.

Dayle did a great job!!

LaQuoia has great customer service! Thanks

Jeri was super helpful and completely understanding of our situation. Definitely would recommend.

Was recently moving and I had lots of questions about renting a unit and was really unsure about the whole process. I contacted Jeri at the wooddale dr location and she was extremely helpful in answering all of my questions and explaining to me how the whole process works and was very kind and respectful and also very reassuring that my items would be safe. I would definitely recommend and be using your services again.

Shes a great lady and spot on with everything😄😄😄😄😄😘😘😘😘😘😘

Pleasantly surprised when I stopped by to check on our unit after several years. The manager was very helpful and professional and actually very kind. I went to the unit and it was as clean and with perfect climate control. Best storage unit I have ever used and I have moved a lot!

jeri was awesome, when going thru a transition it can be difficult & confusing sometimes. She has made life a whole lot easier, she makes sure you don't feel pressure and you understand exactly what's going on. She never had a problem with a question and her memory is great. I wouldn't wanna deal with anyone else so I personally want to say thank you 10x over

Jeri help with what i need and has great coustumer services

Jeri is very sweet and super helpful

Jeri was very helpful, friendly and addressed any questions that we had and was very professional and the property was well kept maintained when showing us storage units. We will definitely be renting a storage here in the future when we get ready to downsize into an apartment. Thanks again for all your help!

Judy has the best customer service it has to offer. She assisted me every step of the way. Thanks Judy

Dayle was extremely helpful, and quite efficient too. Everything was explained clearly - and lots of options available for storage and packing materials. Need any help or have questions ... talk to Dayle.

Dayle was very friendly and helpful at explaining the rental process. I feel our unit is secure. Having a storage unit at Public Storage has been a great help in making our move less complicated.

From Doug Billison, Dayle does an excellent job as the location manager. He goes above and beyond to make sure the customer is satisfied. Everything works very well when he is present.

I found Dayle extremely polite and helpful. My experience was fast and easy. I was able to start moving things within a few hours of meeting with Dayle. Thanks!!

Very clean. Dayle the manager is very helpful and willing to answer any questions you have.

This storage location is the second time I have used them. Each time they become more and more helpful and make everything so easy in a time that may contain so much stress. thank you to Dayle for the wonderful customer service!! Such a positive experience.

Dayle was Friendly, Polite and helped me through the process of checking in quickly.

Dayle was very easy to work with during the process.

Dayle was nice, quick and easy process, thanks!

Great service! Dayle was very helpful!

Good service and Dayle is a good guy, enjoy talking with him. Rates are a little high but worth it our stuff was save and did not get ruined by moisture or humidity.

Was very pleased with the efficient customer service of Dayle and the facility is excellent.

It was clean and organized! Dayle helped us and he was great!!! Dayle's service was outstanding!!

Nice person to work with Dayle

Nice and simple

Excellent service! What a surprise that the services at a storage facility are BETTER that at most retail stores! We were able to rent a large interior unit, with light in a fully climate controlled space, with easy access. We are very happy with the rental experience. The unit was clean as a whistle, and was ready to go when we looked at it - so we rented it on the spot. Dayle was very helpful in the process, and it was seamless. Thank you so much for your great service!

Dayle was very helpful and a pleasure to work with. I would recommend this location for your storage needs.

Dayle was great-polite and fast, THANK YOU!

Great storage place! I found an amazing deal here that was actually cheaper than the 'other' storage place in town. I've also rented at the other place and I prefer Public Storage because it is cleaner and looks safer, more professional. Also, Dayle was friendly and very helpful. You can reserve a unit online where the rates are usually a bit cheaper. All the paperwork is signed electronically when you go in, and then emailed to you. The locks are built in so you don't need to buy your own paddle lock, plus their locks seem more secure. They have all the supplies you could need-I would highly recommend purchasing the buckets that help absorb moisture. All in all, a really nice place that I would definitely recommend!

Dayle was incredibly helpful as it was my first time getting a storage unit. He explained everything and was very patient due to my hearing loss. This place is wonderful and would recommend this place to storing your items.

We have been a customer for over 4 years of this location. We recently had some of our stuff stolen from this Wooddale Dr, Woodbury, MN location. It was obvious the entry was not through the lock, but by removing the hex bolts from the metal walls above the door. There are markings in the metal consistent with this entry and a makeshift ladder was built inside our unit, from our belongings, to help accomplish the theft. It was further evidenced by some of our belongings dumped out on the floor. A police report was made by Woodbury PD. Dayle the manager immediately dismissed this and said it was not possible and no one would spend more than 30 seconds trying to break into a unit. Dayle refused to simply change the ownership name on our storage unit to a family member, stating that if we wanted to change the name, we had to physically move our things out and move them back it. There are a lot of storage places in the twin cities area, if I had to do it again, I would not choose Public Storage.

Dayle was excellent! Great customer service and made it so easy! Thanks, Dayle!

Quick and easy check in. Reasonably priced. Storage areas are clean, secure, and convienenant. Manager Dayle was very helpful.

Nice, clean, secure facility. The manager, Dayle, was very friendly and welcoming. He provided great customer service. He showed me around and explained everything completely.

Great place! Dayle was very helpful.

Rented two storage units here and received exceptional service for both and a good deal online.

Great facility and Dayle was great!

Storage units worked out very well. Climate controlled system protected furniture and grand piano. Dayle was very helpful. Thank you for a very positive experience. Richard Ward

Our visit was quick and easy. We recieved excellent service from Dayle.

Dale was very rude in every interaction from signing the lease paperwork to dealing with daily. If you can go somewhere else.

This place is great, clean and well managed. Dayle, is always aval and detailed when answering/addressing any of my issues. Thanks DIZ

1). When I arrived to rent my 5'x10' storage unit I was told it was mandatory to purchase insurance ($11/ month lowest cost option). The person I had spoken with on the phone did not mention this. I called my home owners insurance, it covers this. So purchasing theirs is NOT mandatory. I wasted $22 in unnecessary cost. 2). My unit is supposed to be 5' wide. But inside metal bracing along the walls reduces the actual size by about 8". Doesn't sound like much, but that's over 1/2 foot. It makes a difference in what you can actually fit in there.

Safe secure and reasonable prices

I got an excellent service from the property manager Dayle. It is very easy to rent a unit.

Dayle was fast and efficient, not to mention kind and knowledgeable, when I was in a hurry to set up storage. Would recommend to my friends as a great business!

Very clean, well run facility. Manager, Dayle, is very personable and professional.

Dayle was very helpful in transferring my belongings to a smaller unit and suggesting which one I should get. The process was seamless. He also let me use the flatbed and was very nice and kind. I will always rent from Public Storage in Woodbury. Thank you Dayle.

Dayle got us in and out very quickly! The paper work was seamless and he provided a lot of detail Thanks so much!

Dayle was extremely knowledgeable, and helpful with securing the unit. We appreciate his friendliness with us during a tough situation.

Excellent facility. Spotlessly clean, well organised, and easy to use. Dayle the manager is first class - professional, friendly and extremely helpful. I can't imagine a better facility and recommend it to everyone.

Great place the rent a storage place. Very helpful costumer service. Would recommend to others

The facility is nice and secure. The staff is less than pleasant and isn't fully honest about the billing terms and lease agreement. You pay in full month increments, but as soon as you vacate, they do not pro-rate you for the days used, but instead take your full months payment and then lease the unit to the next person for double money on the unit. I find that to be an immoral business practice.

Maggi amazing and efficient service, thank you so much!!!!

Maggie was awesome!!

It's mostly clean but very expensive ($200 per month for a 10x20) and the lightbulb in our unit was burnt out, there were never any moving carts where they said there would be and the worker was very rude when I tried to return my keys (after providing sufficient written notice and cleaning out my unit entirely). We found a dead mouse under our door in a climate controlled unit,facing inward (like it was trying to get in, not that it came from our items). The climate controlled units are nice.

Dayle (property manager) was very professional - thorough, polite, great to work with! The facility is secure and well-managed.

Must be good because there aren't many units available! Thanks for the quick check-in, Dayle.

Wonderful service by Dayle!

Had an excellent experience with Dria here in Woodbury this morning. Great help with all aspects...

Dria, amazing!!! Best experience ever, made me feel very welcome and great with my son! If office manager comes available she deserves it!!

Dayle is always very friendly and very helpful. Perfect person to have at the front desk. Always glad to see him when he's there.

We have been a customer for over 4 years of this location. We recently had some of our stuff stolen from this Wooddale Dr, Woodbury, MN location. It was obvious the entry was not through the lock, but by removing the hex bolts from the metal walls above the door. There are markings in the metal consistent with this entry and a makeshift ladder was built inside our unit, from our belongings, to help accomplish the theft. It was further evidenced by some of our belongings dumpe...d out on the floor. A police report was made by Woodbury PD. Dayle the manager immediately dismissed this and said it was not possible and no one would spend more than 30 seconds trying to break into a unit. As a former police officer, I would strongly disagree, based on my experience. Dayle did not seem to care in the slightest and said, That's why you have insurance. My main concern was that he take this seriously, due to the entry method, which he clearly did not! Dayle has been quite loose with the truth in the recent past and I do not trust him. You get the feeling that Dayle is more interested in getting through his day than caring about his customers. This is evidenced when you have to spend more than 5-10 minutes with him renting a unit. If he has to deal with a problem, you get the distinct impression that customer service is a foreign concept. Dayle refused to simply change the ownership name on our storage unit stating that if we wanted to change the name, we had to physically move our things out and move them back it. He flat refused to help at all and said he'd get in trouble if he changed a first name in their system. There are a lot of storage places in the twin cities area, if I had to do it again, I would not choose Public Storage. See more

clean and secure facility, and helpful staff.

Staff was very rude. They were not willing to stand behind on line reservations.

Good and clean location. Dayle (with a Y!) was very helpful and offered great tips.

Nancy helped me, and it was an awesome experience.. Thanks!

Dayle is a great serviceman and helped me dramatically with my storage unit.

Dayle was great and provided excellent, friendly service.

Dayle has excellent social skills, he made me feel welcome , my house caught on fire. Instead of me thinking what I had to do he distract me with a conversation and it took my mind off everything that was going on and what I needed to do for my children, he strong compassion and concerned was there , he was very concerned about the fire . Dayle was there for my children and I ,no matter what and so was Public Storage Dayle is a wonderful man

Dayle was extremely efficient and provided excellent customer service. He explained everything to us. It's a great facility with excellent staff!

The lady manager in this public storage is reviews hungry but wait for it after the review. She is not nice at all. The reason I made the effort to come back and rewrite my review. Please please if u want a continued good customer service, don't review her service too fast, just wait until you are out or else you risk not receiving any good service.

Great customer service and fast sign up by Dayle. I definitely recommend the Public Storage option and am very happy with Dayle as their representative.

Dayle is the man! Was a gentleman and a scholar, very easy to work with!

great place , great service, Very good security! I feel safe at this public storage more than any others I have been too. And it looks clean and nice inside! And the best friendliest help ever!

Faith was really helpful at explaining everything, great customer service 5 stars!

Aaron was very helpful to me today. After listening to some moving advices from him, I really got releaf. Thank God for Aaron. I hope there are so many Aarons in public storage around.

Dayle, the manager, at Woodbury sets Public Storage apart from any other storage options period. He is hands down "the man you need to know" he is Always knowledgable and "in the know" when it comes to his facility!

Worst customer service. When you say you are open at 9:30am and 10:30am comes around and no one is there still. Are you kidding me. This is ridiculous. Not to mention you cannot reach anyone that knows anything because they are in some cubicle thousands of miles away. Get your act together people.

Dayle has been very helpful for my move, i would highly recommend using his service at this site.

I have received excellent service from Dayle. He is a kind and caring man. Great to do business with public storage.

Dayle did an awesome job. Highly recommend.

Dayle was professional, helpful and made the process of renting a storage unit easy!

I've worked with Dayle twice with my unit and he is amazing and does a good explanation of the company's units. He's always smiling as well!! I talked with Felicia on the phone about downsizing my unit and she was a doll! Very helpful and reassured everything I asked her was correct! Very happy I chose woodbury public storage! Awesome job guys! Love seeing great customer service!!

Quick, excellent service and fair price. Dayle is kind, respectful and knowdgable. I am so glad we were able to get our rental unit.

Dayle! He's just fantabulous. Great Guy. Nice Facility.

The staff here made it very easy and enjoyable to do business with them. Thank you Nancy!

Nancy is so awesome. She really made the process easy and quick for us. :)

Nancy was a great help in finding exactly what we needed!!!

Nancy was courteous and helpful! Thanks so much!!

I highly recommend this location. Great costumer service, quickly accesible location and very secure. Dayle was always polite and happy to answer all questions and doubts. I am truly satisfied with this place.

Nancy was very nice and helpful! Thanks!

Editing what was a five-star review to a one-star review. I needed to move from a 5*5 unit to a 10*10 unit. I reserved the unit online with a price of $180/month. When I went to do the paperwork, the price was listed at $220/month. I needed to make the move into the larger unit that evening, so I signed the paper and noted that I had a question about the contract. That was the FIRST issue. The new unit required a new gate code. I took the new code with me and left. Around 7 that evening, after office hours but still within access hours, my mover (whom I was paying by the hour), my boyfriend, and I showed up at the unit. We were able to get into the gate with the new code provided by the office. When we keyed the new code in the box near the entry, I got a flashing "call manager" light. I tried a different entry door and got the same message. That was the SECOND issue. I called 800.44.STORE and spoke with a representative. He told me he didn't know what was going on. He left a voicemail for the district manager and told me to expect a call within 15 minutes. I didn't hear from the DM (this was the THIRD issue), so I called back and spoke with a different representative. She gave me a temporary access code, which didn't work either. This was the FOURTH issue. She sent an email to the DM. My boyfriend got on the phone and restated one of the issues - that we were paying our mover by the hour and his time was adding up. He said that he hoped we would be compensated for this time and the extra costs we were incurring. The rep couldn't guarantee anything (I understand her hands were tied). She promised that she'd make that note in her email to the DM. Meanwhile, my mover's hourly rate was adding up. Around that time another tenant showed up. She was in the PS office getting her new unit at the same time I was. She entered her code and got the same "Call Manager" flashing light that I'd gotten. Instead of calling, she whipped out a credit card, jiggled it a bit, and WAS ABLE TO ACCESS THE STORAGE FACILITY. The idea of messing with a credit card hadn't occurred to me. She mentioned that earlier in her life she had been a burglar. FIFTH issue: what is the point of having a key code if someone can get into the "secure" facility using plastic? She left the door to the facility open, so we were able to move our stuff in. Our old, 5*5 unit was in another part of the building. We were able to get into that part of the building by using a credit card (thanks, burglar friend!), so we moved our stuff out and into the new unit. We'd put a moving pad on the bottom of our old unit. After taking out our stuff, we discovered that the moving pad was wet. I don't know if there was a leak in the roof of the building or if the water was from the neighboring unit. This is the SIXTH issue (am I up to six? I'm losing count): why pay for secure, climate-controlled storage when the units leak? I'm grateful we had the pad so the water didn't trash the items in the unit. I'm storing these items for my grandmother who will be moving to Minnesota in the next couple of months. I don't have time to move to another place, and I can't afford to keep paying a mover to come and sit at this facility. My advice? STORE SOMEWHERE ELSE.

Dayle was very helpful getting the right size space for me. He showed me around the property and expained how everything worked. The hallways need to be swept. A lot of dust and debris around. The entrance nearest my space was padlocked because the door lift didn't work. The entry gate was disfunctional, although I was told that was soon to be repaired. Overall, I am satisfied with the climate controlled space I rented. It appears very secure and dry, which meets my priorities.

Moved across the country from TX and found the prices and location perfect. Dayle was beyond helpful, answering questions on the phone and providing a wonderful experience upon arrival. Being our first storage unit experience, I would highly recommend this location and the customer service provided by Dayle.

To whom it may concern. My name is Randall Shively. I have been leasing a storage space from Public Storage for the past seven months. Your employee named Dayle has been a great help to me. Always there to offer his assistance whenever I need it. I feel Dayle is a great asset to Public Storage. I have had my Mercedes SL 500 in storage there for almost one year now. In that time Dayle has went out of his way to assist me in all my needs. He has made my time with Public Storage stress-free and comfortable. I feel Dayle is a asset to Public Storage, and of course me.

Excellent Customer Service by Nancy Today!! She had a bubbly personality. Moving can be exhausting so it was so nice to deal with someone so helpful. She did the research for us to see what was available at other Public Storage places in the surrounding area, seeing we needed a bigger size which was not available at her location, which saved us so much time!! Thank you so much Nancy for leading us in the right direction!

The sale rep. Was awesome he made sure that I got what I wanted and needed. He made me feel like family. The price is low and affordable. If they don't have what you need they will find it at another store this place has the best customer service ever. I didn't feel overwhelmed.

Dayle made the process simple and fast with some added humor! Very clean facility that seems to be safe and secure. There were no surprises and good pricing.

Great customer service from Dayle. Clean, secure pods in a variety of sizes. Convenient, easily accessible. Rented twice, will do again if needed.

Dayle was a great customer service personal, and thank you for the business. Michele

Decent space, not the worst price either. Policies are terrible. Told when I signed up in Oct. That I hadon't till the 6th of a month to cancel. Called on the 5th to find out that the policy changed to the 2nd back in Feb. With no email of this or any notice then won't honor the deal I was told.

Dayle has been very friendly and patient with helping with my storage at the Woodbury Public Storage.

My wife and I are relocating to Woodbury for my job and needed a place to store a few items during the move. I am extremely happy with my decision to go with this Public Storage location, as everything from online signup to signing the paperwork with the property manager has been by far one of the more professional experiences I've had renting. Dayle the manager was available and ready when he said he was going to be, and the entire process was streamlined and pleasant. I found the property to be clean and secure and met all of my needs. I would definitely suggest this facility to friends or family not only for the obvious reason of safe and secure storage, but for the friendliness and professionalism of the property manager. Well done!

Dayle was very helpful and friendly. Made the rental process very easy..

Excellent service! Doyle provided me a very thorough orientation and site tour so I felt comfortable with the facility. Clean, well-kept, convenient.

I have had my storage unit for 3 years at this location and never really checked in, today I came in and realized that I had too large of a unit, with amazing help from Dayle I was able to downsize AND save money with absolutely no hassle or fuss! Thank you Dayle and Public Storage!

Great storage facility. Excellent customer service, especially Dale and all the other employees.

I highly recommend this location because it's safe, convenient and Dayle has excellent customer service.

We open a storage unit today with Dayle. He was very helpful, knowledgeable, and through with each document(s) and/or questions we may of had. From his experience was able to make good suggestions to us on the ins and outs while using Public Storage. We found not only Dayle professional in appearance, but great attitude as well. Public Storage was best we checked out in the area and found the unit very well maintain and clean. Thank you for such a great experience so far! Dana D. and Kate C.

Public Storage was a fast, simple and economical storage service. In particular, Dayle was extremely helpful in guiding us to the right size storage, and took time to show us our unit options and explain everything we needed to know to get storing! Our experience was highly positive and I would not hesitate to recommend Public Storage and especially Dayle!

Nice, friendly environment, plus Nancy was very helpful and knowledgeable

Dayle was awesome and made my first storage experience a good one. I recommend this place for anyone who is looking to store their belongings.

It was a great experience. Dayle was extremely knowledgeable and helpful. I needed two climate controlled units and Dayle called other Public Storage properties to see what they had available. The units I looked at were very clean and one can back a truck or car into a heated garage are to load and unload.

Dayle was really helpful when we had to switch over names and downsize our unit. It was very simple with no loops to jump through. He even found us a unit right next to our old unit so that the move would be quick and easy. Thanks!

Well organized and clean. Dayle was very helpful and knowledgeable. He took good care of us and made it easy to get our stuff into the unit.

I Rented a Storage unit from Dayle On Wooddale Drive, Dayle did a great job going through the contract with me and explaining everything, He also showed me several units to make sure I was getting the unit that was best for me. Public Storage is very professional in how they handle their property. Thanks again Dayle for the Great Service and commitment to the customer

Dayle was helpful and knows his stuff! Keep up the good work Dayle!

Nice clean place

it was awesome i was there for two months and had a great experience Dayle was always there for me and my family he deserves his praise... thanks Dayle

What makes Public Storage a GREAT experience is the property manager, Dayle. He is a true professional but at the same time is a caring individual. There are many options for "storage" in the Twin Cities. Why I stay with Public Storage is the day-to-day management team. Janet Lee

Rented a unit a week ago and Dayle was awesome to work with. He showed me everything that was necessary and got me on my way quickly. Thanks for the excellent help Dayle!

Dayle was very thorough and explained everything I needed to know. He even shared some tips on preparing furniture for moving.

Dayle helped me rent my unit. He showed the space for my approval and answered all the questions I had. He offered some products that I may need during my move. He did a great job!

Dayle, was pleasant, took care of showing the locker space. Talked about the other options available. Dayle as effiecent with the paperwork.

The place is clean and Dayle was great the sign up was fast .. The only down fall is there no carts inside to move stuff to the lockers from the door...

Just rented a storage unit for the first time ever. Dayle was incredibly helpful, knowledgeable, and kind. What a nice guy. He went over everything with me and answered all my questions. Love his sense of humor also. Thanks for doing a great job Dayle!

Originally began renting a unit July 19th. Dayle was accommodating, cheerful and knowledgeable. I have been extremely satisfied with our unit and the quality of service I received upon signing up online. We have purchased many of the moving products available in the office and will continue to do so until our storage renting needs have ceased.

Dayle was very helpful with every question I asked him he is a very resourceful person and knows his job well definitely will be back

Great customer service! Got a storage less than an hour. Dayle was great by summarizing the rental process and making it quick and clear. Will definitely come back again. I highly recommend this location for anyone who is looking for storage. So thank you Dayle!

Great experience getting info and starting a storage unit.Love the climate control, and cleanliness. Dayle was great to work with.

Nice clean facility with excellent service!

I'm very thankful for Dayle being so helpful and clear when I had to make a decision for storage. He was very kind with all my questions. And he showed concern when I shared about how the Lord Jesus Christ saved me from my sins (read John 3:16) even though he could have dismissed me but listened with patience what I shared (read 2 Corinthians 5:11-21.) Blessings to you and thank you!

Our experience was very positive, including a slight snafu at the end when we moved out: Dayle took the time to speak with Ben, his district manager, to get everything straightened out quickly.

The sign up process was very quick, and Dayle was exceptionally concise in his explanation of the rental process. It was a lot of information, but it was extremely effective and not overwhelming. His positive attitude and friendly character also made the process easy and comfortable. Definitely use these resources to help yourself.

Great location, easy in and out, straightforward lease and pricing. Lyle was very helpful!

I've been a customer at this location for the past 3 years and the customer service is outstanding! Dayle is excellent - very knowledgeable and always happy to help work through your storage needs with a smile! I would highly recommend this location to anyone!

The employees Lyle and Dayle are great, thanks for your help Gentlemen and I hope you don't mind sharing the glory, you are both a great asset to your company, I would recommend to family.

Good location, very convenient! The location manager Dayle was very helpful and understanding on all points with our storage needs. We will definitely be back!

I worked with Dayle and he made the whole process very easy. He was accommodating and helpful with my schedule changes. Great overall experience!

Dayle is the one to see for everything. Goes the extra mile. Superior Çustomer Service..

Been a customer for a few years and just added a second storage unit. Climate controlled storage is the way to go. Never worried about freezing winters and scorching summers. Dayle was very helpful finding me a new unit near my first. And, thanks for the doughnut!

Great service experience. Talked with Dayle over phone after reserving unit online. Checked in and set up lease with Kim. Great customer service. Very Clean property. Extremely concerned about renting the correct size unit and supplies.

Dayle is THE MAN!! Very helpful and courteous to his customers.

Absolutely wonderful customer service! It was well lit, well taken care of and fit all of my business' needs!

Worked with Connie first, it was the wrong location we were looking for and there were no temperature controlled units available, Connie was Exceptional to speak with and directed us to a preferred location that has temperature control. Dayle was the contact at the other location, he also was Exceptional to work with. Dayle showed us the locker location, explained all the rules and regulations, as well assisted with explaining the packaging materials we needed to store items secure and neat. Our experience with Public Storage thus far has been Wonderful. Thank you!

This is the second time I have used this storage facility and its in better shape than the last time I used it. Kim helped us today and she was very helpful in getting us set up and even gave good suggestions based on what our needs where. I will suggest this property to all who need storage needs.

Worked with Kim Today who was very helpful, quick and thorough. She showed me the unit, got all the paper work and moved in less than 40 minutes. Thanks Kim

This facility is so clean and the temperature control makes me feel confident that the precious personal belongings will be safe and unharmed. The staff is really friendly, especially Dayle and Lyle.

I was in the process of relocating due to a job change. I did not have a lot of time. I called several storage facilities. Dayle got back to me very quickly. Although Public Storage in Woodbury was not the most convenient location I made my decision based on the great service I received from Dayle. He was knowledgeable, personable, and very helpful. I have worked in the sales industry for over 20 years, Dayle reminded me on how important the first point of contact is. Dayle, thank you! It is a pleasure to do business with you and Public Storage. Darcy Marie

Dayle at the Woodbury location is great! He made suggestions of things that I might need for my move.................and he was right! Thanks Dayle!!!

I have stored things for years at this location. The management is always friendly and helpful. Dayle was very courteous in answeing my questions.

Dayle was very informative and personable. He answered all my questions. This location is very clean, roomy and feels comfortable. My storage space was large and easy to get to. We had several vehicles moving items and did not have any problems.

Dayle was very helpful, the facility is clean and perfect for my needs.

As a customer of Public Storage Woodbury, with multiple units - I have been given exemplary customer service. Dayle has helped me thru the many processes of signing up, loosing keys, and guiding me around the facility. I am always greeted with a smile and pleasant conversation. He is always around when I have a question, and does an excellent job of ensuring the units are well taken care of and the facility is safe. I would not hesitate to recommend this facility to anyone who finds themselves in need of storage. Excellent in every aspect.

excellent service and friendly helpful staff. Dayle did a great job of walking me through the contract and showing the space.

Kim was wonderful she was very helpful in all the questions and getting my lock changed. She is very smiley and very friendly

Really appreciated all of Dayle's advice and help. Clean rental units.

Great storage facility with excellent customer service and employees. Dayle has gone above and beyond my expectations in accommodating and helping with my storage needs. Would definitely recommend them to friends and family.

My experience has been great at this location which is clean and easy to get to. Dayle (manager of the storage unit) gave me excellent service,

I met with Dayle who provided great information and a tour of the property. He made the process very easy to begin service.

I recently acquired a storage unit here and the process couldn't be easier. Dayle walked me through the building, unit, access, and everything that I needed to know about. He was very helpful and actually cared about my business and made sure I had no issues. I would highly recommend this Public Storage to anyone who needs a lot of space or just a little. Thank You.

I have had a unit here for over a year and have been trying to get into a larger unit. After having some communication issues with prior management, Dayle took the bull by the horns and gave me some attractive options, and I jumped. Dayle was most cordial and accommodating. He was eager to deal with my frustration and got me squared away very efficiently. I am happy again. Thank you very much for the help.

Dayle was very helpful in setting up our account and even saved us some money by finding a special that we didn't know about.

Dayle was very helpful and friendly in getting me all set with a storage unit!

We recently transferred from our larger unit at this location to a smaller one. We received excellent customer service from Dayle, making the transition seamless.

Dayle, great person! very helpful with my account. Everytime I see him he's always in a very cheerful mode. Hope he is being paid what he's worth! Thank you for having consideration for my situation. Lena

Dayle is a wonderful asset to this company, I love how positive and upbeat he is and what he does to make my visit more pleasant. Dayle puts a smile on my face on every visit.

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Anitra was very helpful each time I came in with excellent service thank you for your customer service

I just wanted to say quickly that my families experience with Public Storage was great. Andrea was knowledgeable and answered all of our questions with a smile. She made the process very easy. Thanks Andrea for taking such good care of us. We will definitely recommend Public Storage to all of our friends.

Was a great experience. Would do future business

Easy to work with and very helpful

Anitra gave my co workers and I excellent customer service. We rent at a different location and was very surprised to see her in woodbury giving us the same service

Stopped in to check on some moving supplies and Andrea was very knowledgeable. Made getting ready for my move a lot less stressful. Will definitely be going back!

I checked out four storage options today and Andrea at Public Storage in Woodbury gave me the best customer experience by far.

Only one good thing about Public Storage is Andrea. She's helpful, friendly and always courteous. I am really glad she's back, last time there was a really rude gentleman there that almost made me pull my mom's stuff out and take it elsewhere. Really glad A.'s back, now I don't have to cringe when paying for Mom's unit.

Stopped in to pay my bill and it was nice to see Andrea back again.

Visited your store to get pricing and information about your units. Andrea was very helpful and pleasant to talk to.

My experience was easy, quick and simple...Thanks Elisha

Elisha was great an humble quick on her feet great job.I will always use public storage

I went in to buy Boxes at this location and Elisha was very knowledgeable and helpful. I would recommend this location and if I need a unit I will be sure to return to this location.

Elisha was very helpful, efficient and pleasant. She made the decision to go to public storage a good one. Whatever you pay this young woman is not enough. She gave us a tour and covered all the information in a thorough and complete manner. A winning visit.

The public storage at 2280 woodale Dr.woodbury, MN 55125. is the best in town. I been using this storage for a year now. The staff and management there is wonderful. I alway have an automatic withdraw, but somehow my card didn't go thru. and I was late for 5 days which mean I got to pay $30.00 late fee. I went to talk to the manager (Elisha). She wave the whole $30 for me. She is willing to take my problem into her problem. The service is a five star. I strongly recommend this storage to anyone that need.

I have always had a wonderful positive experience dealing with this storage site. I have mainly dealt with Andrea who does an excellent job. always wonderful and very courteous. I would recommend this site to anyone. The sites are always clean and with Andrea's help I have upgraded to a larger unit to accommodate my storage needs.

We used a space to store items for a year. The buildings are spotless. The climate control is perfect. We emptied it out yesterday. Every item was well preserved, no odors. We appreciated the carts available for our use. The garage area accommodated our vehicle and trailer with plenty of room to maneuver. Andrea was working the day we rented it last spring. She was helpful and pleasant. Excellent experience.