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Address

415 Marie Ave E
West St Paul, MN 55118

Phone

651-968-8610

651-968-8610

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

651-968-8610

651-968-8610

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x8'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Inside unit
    • 1st Floor
    $ 39/mo $52
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 46/mo $61
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 58/mo $78
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 81/mo $107
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    8'x12'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 8'x12'
    • Outside unit
    • Drive-up access
    $ 81/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 127/mo
    Online only price
    $1 first month rent
    Large 10'x14'
    • Outside unit
    • Drive-up access
    $ 127/mo $169
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 131/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 131/mo $174
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 229/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 229/mo $306
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 354)

November 23, 2023
Google Public Storage Richard Morgan
Heidi is awesome she worked with me when they raised my rent and she is a very caring and kind person. Thank You Heidi !
November 19, 2023
Google Public Storage Dena Thorson
Heidi helped resolve a bad experience somewhere else - much appreciated!
November 10, 2023
Google Public Storage Logan Finkel
Great service. Very helpful
October 23, 2023
Google Public Storage Pao lue Yang
Lied to so many times about meeting up there....attitude issues ...
October 2, 2023
Google Public Storage Ann Martinson
I had a great experience with the (new?) manager on 10/1/23. She was very helpful in closing our account of 5 years. I noticed she was driving around the storage units the morning I was there and making sure everything was okay and then she stopped to talk and help us with moving decisions on a final few things. Thank you for your kindness and great management of the storage unit!
September 30, 2023
Google Public Storage Denise Esty
Excellent facility
September 29, 2023
Google Public Storage Cheng Yang
Very nice clean place. Heidi was super cool. Had rent go up on me and she was able to get me a rent reduction for the next few months ahead. That will save me a few headaches. Highly recommend this place.
September 21, 2023
Google Public Storage Becky Dunn
Hate that it closes at 9pm
August 31, 2023
Google Public Storage nick a.
Heidi is the absolute best manager that this company has ever had. Diligent, caring, tough, and literally knows EVERYTHING.
August 31, 2023
Google Public Storage Dr Grns
Terrible customer service, I found an online promo made my reservation then found out the unit I rented was unavailable so we agreed to honor the promo for a slightly larger unit they proceeded to charge me for the larger unit and denied the existence of a promo.
August 27, 2023
Google Public Storage Peggy Milligan
July 31, 2023
Google Public Storage Matt Williams
June 10, 2023
Google Public Storage lee snoeyenbos
Very helpful, would recommend
April 16, 2023
Google Public Storage Jam Tanna
Manager has always went above and beyond. Have had the same storage for a few years with many more to come. Highly recommend this location !!
April 9, 2023
Google Public Storage Antoine Jimerson (Luccii)
March 4, 2023
Google Public Storage Bobby Arnold
Can't access my storage unit because of the snow piled in front of the door and the ends can't drive around you have to back out after you enter
December 30, 2022
Google Public Storage Priscilla Roberts
My experience at first was a nightmare, but once someone was actually in the office everything went very well, I was able to upgrade to a larger unit with no problem.
December 10, 2022
Google Public Storage Matthew Krebs
Homeless people live here
November 18, 2022
Google Public Storage jessa Fanning
I wouldn't recommend this place to Noone they are crooks
October 20, 2022
Google Public Storage Valerie Kalstabakken
The on-site Manager, Heidi, is AMAZING! Was reluctant to come back to this facility after last year, but she has cleaned the place up, and is so attentive to her tenants needs. She truly cares and it shows in her position. She is the SOLE reason we came back to this location!
October 18, 2022
Google Public Storage Adam Shimp
Nice clean place. Manager is knowledgeable and helpful.
October 10, 2022
Google Public Storage Samantha Smith
They have all different sizes of units and I love the fact that it is gated and video monitored so your stuff is very secure.
October 5, 2022
Google Public Storage Jacob Schroeder
Above and beyond customer service. Good move in experience.
September 15, 2022
Google Public Storage Ice Marley
September 12, 2022
Google Public Storage Melanie Most
The manager, Heidi, is amazing! Super helpful, available, and professional. I will definitely use her location in the future for my storage needs.
August 21, 2022
Google Public Storage antonio rodriguez
Heidi was great and easy to work with. Definitely will be back again if I ever need storage.
July 9, 2022
Google Public Storage Kevin Walsh
Heidi is always very helpful with any issues that I have. I’ve been here for about 6 months now and it’s always very secure and clean. Love this place!
June 27, 2022
Google Public Storage Robbin Snook
The on-site Public Storage manager in West St. Paul, Mn. is amazing!! She is easy to reach, she is very knowledgeable about any questions you may have, excluding storage insurance, the security system on site and helping with the online app. While my daughter and I were at our storage unit, on two very hot days, she came by to check on us, offered water and even brought us snacks. I recommend West St Paul Public Storage!
June 25, 2022
Google Public Storage John Fritz
My buddy has a unit here he must like it cause it's the second time he has used them. He's has an option of opening the gate with phone is cool. It's clean
May 29, 2022
Google Public Storage Kari Heald
May 27, 2022
Google Public Storage Julie Moryn
April 30, 2022
Google Public Storage Marty Blawd
April 29, 2022
Google Public Storage nathan rondos
Super secure. Super friendly and helpful staff.
April 29, 2022
Google Public Storage Star Majeski
Five star experience. Heidi the manager was amazing. Extremely professional, helpful and efficient. I would recommend to anyone. Nice clean kept up facility. It was a pleasure dealing with Heidi. Thank you.
April 1, 2022
Google Public Storage Jana LaLonde
March 25, 2022
Google Public Storage James Colton
The manager Heidi is doing a great job, you can tell she very professional and is very nice. Made my experience at public storage very pleasant.
January 14, 2022
Google Public Storage Katie Kolo
Melody saved the day for me today. When another public storage location had no staff members to assist and I was unable to enter the building or get to my unit, she called me to come to this location and help me out. She showed me a unit, got everything situated for me and after a very frustrating start to the morning, made it all right in the end. Her customer service was unbeatable.so thanful for her and this location
January 5, 2022
Google Public Storage Alicia Foster
January 3, 2022
Google Public Storage Arsen Balun
Heidi was very professional and resolved my issue promptly.
December 28, 2021
Google Public Storage Adan Morales
December 21, 2021
Google Public Storage Angela Boucher
We rented an outdoor space at this Public Storage for our travel trailer, it seemed well kept and was gated so we assumed it was secure. Sometime between August and September it was stolen from our space. We found out it was stolen when we were notified in November of a court date for a parking ticket because the trailer had been parked in Minneapolis in mid September (we hadn't moved it since August). We went to the Public Storage office and were given an apology and told they weren't sure they would have time to review the security footage. We left multiple follow up emails and voicemails which went unanswered. The police also attempted to contact them via phone and no phone call was ever returned. Not only did we lose our trailer and personal possessions- we were also charged for the time that our trailer wasn't even parked on the lot because it had been stolen! Save your self the heart break and don't rent from this place....
December 16, 2021
Google Public Storage Mark Montour
Jeannette's customer service was 100%. This was a great experience!!!
December 3, 2021
Google Public Storage Alexandra Albu
Unhelpful staff, given the run around.
December 2, 2021
Google Public Storage Leandra Henne
Today I had a great experience discussing an issue I had with Jeffrey. He kindly listened and helped me obtain a refund for a lock that I never received. I was to meet with Melody on Nov 4 to obtain the lock and she was not on-site, though we had discussed a time the day before. I was charged for the lock, even though it was never given to me or left in the unit. I really appreciated the time Jeffrey took to verify I did have my own lock on the unit and to request a refund I had been trying to obtain for nearly a month. He also apologized for the actions of the other employee even though it wasn't his fault. Excellent customer service on his behalf!
November 30, 2021
Google Public Storage Emmy Jewel
MELODY assisted me with my vacate of my space today and made everything easy as pie/ smooth as butter! Moving is always difficult at every turn, but it's so nice to have a kind, smiling face who cares to make their part of it a lil bit easier on the mind. She explained everything to me so I knew how to move forward with my movers and uhaul properly and set everything up with ease. She's truly a rock star team member~☆! Thanks again, hun :)
November 29, 2021
Google Public Storage Jess Vork
Jeffrey was very helpful and provided me excellent customer service and had a very positive and friendly attitude.
November 29, 2021
Google Public Storage Jessica V (Jess)
This Public Storage I was at first very frustrated with and seemed to be difficult to work with. However my experience was greatly improved by one associate named Jeffrey who was incredibly helpful and seemed very knowledgeable about his job. He went above and beyond to ensure that I was taken care of and that my concerns were handled in a timely manner. I think he needs a raise or something for sure.
November 26, 2021
Google Public Storage Chad Briski
November 22, 2021
Google Public Storage Attah Kalur
Jeffrey was very helpful and has great customer service.
November 13, 2021
Google Public Storage wameng moua
November 6, 2021
Google Public Storage Castro Lomas
Well payed for the whole month of December try to get half of my money back cause I just needed the storage till the 6th but they said they don't do that.So if you pay for the whole month and don't need the storage for the whole month they don't refund you any of your money. They keep that money for that whole month.To me that's not right.But I guess they have their rules
October 16, 2021
Google Public Storage Anthony Kercado
Vicki is an awesome individual. Need a unit go see Vicki!
September 26, 2021
Google Public Storage Brian Partlow
If management is reading this. You may want to highly consider giving Viki a raise! She was very helpful with any questions or concerns I had. She addressed them with a Performace of professionalism and courtesy. Thanks again Viki for all your help!
September 24, 2021
Google Public Storage T Johnston
Helped a friend bring stuff to this location, vicki was amazing from the start to finish and made everything easy. Would recommend!
September 1, 2021
Google Public Storage Serina Clayton
August 25, 2021
Google Public Storage Jacalyn O'Brien
Today I walked into public storage in West Saint Paul and got the best service ever. Very friendly Mel brought me to a unit that was perfect. Very clean and the perfect size. I highly recommend public storage.
August 21, 2021
Google Public Storage Jordan Ingebrigtsen
Very great experience with this storage facility vicky goes above and beyond to meet everyones needs. Highly reccomend
August 21, 2021
Google Public Storage Emily Esser
Vicki was amazing! She really knew her stuff. 10/10 would recommend making a morning appointment with her.
August 19, 2021
Google Public Storage erika relevePHOTO
Vicki (Manager @PS - WSP) saved the day multiple times for me! She’s EXCELLENT. I had some mishaps with insurance, square footage, etc. but she made all of it right! What could have been a VERY frustrating situation turned bright once Vicki got involved!
August 14, 2021
Google Public Storage megan peterson
August 13, 2021
Google Public Storage sidney riser
A very nice experience with Vicki!! Very knowledgeable and friendly I definitely recommend!! Thank again!!
August 4, 2021
Google Public Storage ed hoffman
June 8, 2021
Google Public Storage Ray Ogren
June 8, 2021
Google Public Storage Mara
Melody is so sweet and such a hard worker. I just finished renting there and she made the process beginning to end a breeze.
June 5, 2021
Google Public Storage Paz Zamora
May 25, 2021
Google Public Storage Julie Voigt Olson
Nancy is the perfect example of customer service! No matter what location she works. She's always going above and beyond. Being an past employee, My family still rents and I appreciate her More than she knows.
April 12, 2021
Google Public Storage Gloria Holgin
Nancy was great!! Thanks
April 2, 2021
Google Public Storage Shannon Jungwirth
I cant believe how amazing the manager melody is at the West St. Paul location. She made my husband and I feel like she actually REALLY cared about her customers and making them happy. She went extremely above and beyond to find exactly what I needed. I hope she is being taken care of by the company. If there's anyone who deserves a pay raise, it's her!!!! She's the reason we are renting there.
March 31, 2021
Google Public Storage Geraldine Lusty
March 18, 2021
Google Public Storage Christopher Ball
February 26, 2021
Google Public Storage Jenna M
I love this location, very clean and professional. Alex was very helpful and super friendly. Sometimes I go there just to hang out with her.
February 26, 2021
Google Public Storage Sara Myers
February 23, 2021
Google Public Storage Jeremy Anderson
February 11, 2021
Google Public Storage Robert Boelter Sr
Very accommodating and helpful. Good costumer service
January 20, 2021
Google Public Storage Maybeyourdaddy ?
Overpriced. Zero overhead other than property taxes. I didn't even have any light to see in my storage area. Look for other storage options.
January 4, 2021
Google Public Storage Martha Nieto
Tom was great
December 27, 2020
Google Public Storage Anthony Miller
Tom is really helpfull and great
December 19, 2020
Google Public Storage Josh Anderson
December 13, 2020
Google Public Storage jacob mccallister
Friendly staff and good service
December 12, 2020
Google Public Storage Abby Elizabeth
Melody was great to work with. Explained everything and got me in my storage fast. I had a different storage somewhere else and would never go back there. I feel my property is safe here and the rates are a good deal!
December 11, 2020
Google Public Storage Mike Lloyd
Melody was great to work with. She was very helpful! I was arranging a move for my daughter who was going through a divorce and she helped me pick the best most affordable options for short term storage while my daughter waited to move into he new home. Thank you Melody!
December 11, 2020
Google Public Storage Earl Daniel
She was very professional her name is Melody and she helped me out a whole lot I give her five stars
December 11, 2020
Google Public Storage Alma Randle
I continue to use this storage site and the staff are quite helpful. I enjoy my chats with Melody and the other workers. They are polite and professional.
December 4, 2020
Google Public Storage Meagan Reineke
November 27, 2020
Google Public Storage PATRICIA Elling
November 27, 2020
Google Public Storage Helen Salinas
The public storage on Marie is the best. Melanie was so helpful and nice.
September 29, 2020
Google Public Storage Lynnette Gbato-Stewart
Employees have always been polite and friendly. I don't care for the accessibility hours to your storage. They advertise the 1rst month is $1.00. It is untrue. So I was really unhappy when I found that out. The staff however have always been extremely nice.
September 23, 2020
Google Public Storage Nicole Hanson
Hard to find storage
September 10, 2020
Google Public Storage Aspen Brenna
David was the best and very helpful
September 5, 2020
Google Public Storage Christina Bruno
Wonderful experience! Melody is very helpful! Everytime i see her, she gives great news! Very friendly and caring! Yes thumps up for her and storage! Such beautiful people in W.St.Paul/Marie st! She needs a raise! Great people! Thank you all so much! Always making my day brighter then it was! Thanks!!!!!😄😄😄😄 💚💛💙❤💜💖
August 11, 2020
Google Public Storage Carlos Gutierrez
Nancy great service thank you
August 11, 2020
Google Public Storage Yeezus Christ
Quick and efficient
August 11, 2020
Google Public Storage Oscar Velazquez
Great service!
August 6, 2020
Google Public Storage Sandie M
August 3, 2020
Google Public Storage Michele Zohn
July 28, 2020
Google Public Storage Keresha Cannedy
July 28, 2020
Google Public Storage Mitchell Paulus
Nancy was very nice and professional
July 13, 2020
Google Public Storage Andy Miller
Went in to get a quote on a unit Jeri was very helpful and knowledgeable about everything I would definetly recommend to everyone check this place out
June 26, 2020
Google Public Storage J S (thatnativeguy09)
Great place, we got a good price on our unit
June 4, 2020
Google Public Storage Anna Freeberg
Jeri is a very bubbly and welcoming woman! She always has a positive attitude and made my experience very pleasant. I will continue to rent from public storage because of her.
May 28, 2020
Google Public Storage Chef Jules
I visit many of these properties. Always great places to store your goods. The staff are awesome and help you out a lot.
May 25, 2020
Google Public Storage Alicia Foster
Nice staff.... No public restroom but that's because of the COVID-19 stuff. Property is alittle outdated but all around pretty good looking.
March 7, 2020
Google Public Storage Dan Johnson
Very accommodating staff, locating the place is a little challenging and I reccomend reserving unit online through their website to get amazing deals.
February 29, 2020
Google Public Storage Marsha McKee
February 29, 2020
Google Public Storage Genice Jones
February 24, 2020
Google Public Storage Tetor Mendo
February 18, 2020
Google Public Storage Natasha Bennett
Melody and Roslyn provided me the best customer experience I have ever had. Melody provided me with so much knowledge that was needed to rent this space. She was extremely warm and friendly. Roslyn gave me the best tour, and answered all my questions I had about renting the space. She was extremely patient and kind. Thank you, Public Storage for having such wonderful ladies to assist me as a loyal customer.
February 17, 2020
Google Public Storage stuff about Brooke Watson
Had a very good time thanks Jeri for all the help
February 17, 2020
Google Public Storage Randy Grengs
February 14, 2020
Google Public Storage Matt Pogatchnik
Decently priced units. Being a shovel if you want to access your unit in the winter. The plow company leaves 1-2 feet in front of the door.
February 13, 2020
Google Public Storage Rashawn Frost
January 28, 2020
Google Public Storage pulmonaryhtn
January 4, 2020
Google Public Storage nate f
This place keeps ripping me off
December 23, 2019
Google Public Storage Balmore Valdez
December 16, 2019
Google Public Storage Snow King8787
Melody is the woman to see. She was sweet and nice . She also knew all about what i needed to store my items.
December 8, 2019
Google Public Storage Angela Crudo
Poor customer service. You can pay just as much for a 10x10 climate controlled w 24 hr Service for a 5x10 non climate controlled.
December 6, 2019
Google Public Storage Chyenne Wilson
November 28, 2019
Public Storage Carol Babatz
Do you keep the storage clean of snow
November 27, 2019
Google Public Storage evita Christopher
Rat dropping all over my things. The initial move in was fine but this changed my rating. Im disgusted.im afraid to move my stuff out unsure of what is festering in my things. Gate was broken for almost a whole month and prices are ridiculous after the first month. Also every time i go to location, I am sitting outside for a long time until employee resurfaces.
November 25, 2019
Google Public Storage Patty Perez
I was charge a extra months fee because the lady in charge was not in the office when we need to let her know we where out. So I had to leave because of work next day I came to let her know she acknowledge that she wasn't there and that it would be fine not to worrie. This happened in August and it November and still no resolve.😞😠
November 22, 2019
Google Public Storage Gary Eugene Martin, II
November 22, 2019
Google Public Storage Matt
front desk attendant was very helpful and nice. Drove me to look at the storage unit and offered some good advise on size of storage unit. Was very fast with the paperwork.
November 9, 2019
Google Public Storage Dave Varela
November 5, 2019
Google Public Storage Devin Long
Roslyn and Melody are excellent! Very helpful and patient! Great Job ladies!
October 24, 2019
Google Public Storage Natasha
Fast, painless and convenient. Great location too!
October 23, 2019
Google Public Storage Michael Roberts
October 22, 2019
Google Public Storage corey picha
Not too expensive and pretty secure
October 16, 2019
Google Public Storage Patricia Sathre
October 9, 2019
Google Public Storage Mike Sabbs
Friendly people easy to work with and have space for just bout anything
October 1, 2019
Google Public Storage Lisa Haffely
Roslyn and Melody were wonderful!
September 29, 2019
Google Public Storage Erik Cole
Great expierexpe with meledy!!!!!!!
August 25, 2019
Google Public Storage Jet Johnson
Well hidden and secure.
August 9, 2019
Google Public Storage Iaong Lee
Melody was great, she was fantastic, very loveable!!! It was quick and easy, I would recommend my friends and family to come here and just chat with her. Wonderful job love 😊
August 8, 2019
Google Public Storage Freya Roherty
Great management and Melody is a sweet lady. She has a very friendly attitude and loves to relate to her customers. She is an amazing woman and I am glad we were able to have her for our storage purposes. Thanks Melody and I wish you good luck
August 2, 2019
Google Public Storage Paul Tuschy
Melody is always helpful. Nice location! Just be sure to be out of there by 9 PM because if you’re there any later the cops will show up.
July 29, 2019
Google Public Storage Bang Glass
I wish they offered 24 hour access to storage. I may have to move my things because of this single inconvenience.
July 27, 2019
Google Public Storage Annie P
Melody was awesome at helping move my ex husband into his own space . thank you mel
July 12, 2019
Google Public Storage Ben Horn
July 10, 2019
Google Public Storage lady smiles
Rosloyn and Erin was a great help to me couldn’t get my locker open they came right out and helped me out thanks guys
July 4, 2019
Google Public Storage Craig Anderson
Clean, spacious, well lit grounds and access to storage lockers 24/7 via a coded entry gate system. Affordability, various outdoor and internal ( heated and air conditioned) storage in many different square footage configurations. The office has normal office hours and also has moving and packaging supplies for sale. U-Haul trucks are available as well. The office staff is polite, professional and here to assist clients with storage related questions.
July 1, 2019
Google Public Storage Oliver Alott
Location was nice units just what I wanted but my service was unacceptable. I was in on Saturday the lady Melody was rude. She made me wait and said she was too tired to show me around. I was very disappointed in her customer service. I left and decied to go with another company.
June 30, 2019
Google Public Storage tinesha cherry
Eron went up and beyond to help. The process was quick and easy. Excellent customer service skills with a awesome personality!
June 30, 2019
Google Public Storage T & B Videos
Eron gave great customer service today he went above and beyond today ! Great place to go to ! Great prices !
June 27, 2019
Google Public Storage Luz Lopez
Great customer service by Kina!
June 27, 2019
Google Public Storage Lucy Kube
June 23, 2019
Google Public Storage Jennifer Medema (Raven Rose)
I went in to make a payment about a week ago. I was helped by a lovely young lady, Kina. She was able to answer all my questions and even helped me with a few difficulties I'd been having. If things hadn't gotten miscommunicated in the first place I'd set this at 5 stars, due to Kina I'm able to use 4 happily.
June 10, 2019
Google Public Storage P Rai
This would have been a very good storage unit for us. The size, location, and price were excellent. However, their Advertising Company texted me on a Sunday evening advising me that an upgrade was available to me for 3 times the price I was quoted. When I hit the UPDATE button to cancel, I was automatically congratulated on my NEW lease. On Monday I drove to the Site and promptly canceled my original lease.
June 5, 2019
Google Public Storage Dezmond Juan
Eron was a great help, fast, respectful, and friendly. I is a great employee.
June 3, 2019
Google Public Storage Sonya Hicks
Eron Really Have Good Customer Service Skiils I Really Appreciate Him!!!
June 1, 2019
Google Public Storage Tania Doroshow
Melody is great. She goes out of her way to help. She is definitely overworked but never lets that stop her from going the extra mile. Give that woman a raise!!
May 30, 2019
Google Public Storage Kemberlynn Schostag
I am going to be in different about this place right now.
May 22, 2019
Google Public Storage Kay Hill
I would like to thank the young Lady that check me in. But I wanna give a SPECIAL thanks To Erom for helping me shelve out my unit 1011 this February when it was super cold outside. He was so helpful.
May 7, 2019
Google Public Storage Kate Nelson
Melody and Eron were amazing! They helped me through the process smoothly and efficiently. Glad to have chosen Public Storage in WSP.
May 6, 2019
Google Public Storage Steve Northbird
Eron was extremely helpful and thorough in explaining everything I needed to know! He was professional and understanding and knowledgeable of everything I wanted to know about the storage unit, fees etc.
May 6, 2019
Google Public Storage Christopher Ball
Clean, affordable, secure. Had questions, they were answered quickly with excellent service, thanks Eron
April 30, 2019
Google Public Storage Teissa DeLaCruz-Ellis
Prompt friendly service
April 29, 2019
Google Public Storage Kash Breezy
Eron was awesome 👏 fast and friendly thank you so much
April 25, 2019
Google Public Storage kelly diedrich
April 24, 2019
Google Public Storage Nancy Hunstad
The man that we met was late arriving, he was difficult to understand, and gave the impression that we were not important. He helped us, but appeared as though he would rather be doing something else.
April 18, 2019
Google Public Storage Maria-Lena Padilla
Eron the best sells person I have ever came in contact with. Good customer service. Helpful and great people skills very kind
April 18, 2019
Google Public Storage Traci
Well initially I had some issues with price quoted and price charged but Melody worked on it and Eron solved it! Nice folks. Delay was not their fault!
April 16, 2019
Google Public Storage A B
Great service Eron was very helpful and kind. Will definitely recommend and use again when needed. Thanks!
April 14, 2019
Google Public Storage Angela Moreno
I would give 10 stars if I could! Eron was so nice,helpful and friendly! We have to move on soon. I was expecting renting a storage unit to be a headache and time consuming. Eron got us in and out fast and helped us load up the packing supplies we purchased. I would recommend this storage unit!!!
April 9, 2019
Google Public Storage A’Sha Combs
Came in to pay my storage fee, Melody and Eron were extremely helpful.
April 8, 2019
Google Public Storage CL & MJ
I recently started to pay my mom’s bill. I stopped in to make sure everything was set up correctly and Eron was extremely knowledgeable and helpful! I will recommend him and public storage to anyone! Thanks, Eron!
April 8, 2019
Google Public Storage Nyisha Allen
I recently moved from Rochester Minnesota to Saint Paul Minnesota I Google public storage and the only one that was available was the one in West St. Paul I’ve called and spoke to someone named Eron Wilson he had great customer service I explain to him that I was headed out to Rochester and I needed storage and he was willing to stay 30 minutes after hours until I got there Once I got there he noticed my husband with one leg trying to help so he offered to help unload our U-Haul for us bless this man
April 2, 2019
Google Public Storage Lonnie “bucknasty” Buckmiller
Eron is the man I'm a disabled vet who's doing a program at the Phoenix VA healthcare system and I had some issues on my travels down here with identity theft and what not and if it wasn't for him I would be sweating bullets right nowI cannot say how much I appreciate the assistance you gave me earlier today and how thankful I am to you guys thank you so much.
March 31, 2019
Google Public Storage Alexis Fultz
Eron was very nice and friendly. Very professional.
March 25, 2019
Google Public Storage Jodi Stewart
Eron was the best he help me out
March 25, 2019
Google Public Storage Vitor Zanin
Perfect customer service. Didnt have the space I reserved and they upgraded a bigger one for the same price. Eron was really nice and attentive. Thank you Public Storage.
March 24, 2019
Google Public Storage Pancho jones
Eros was so awesome
March 24, 2019
Google Public Storage Rebekah Jensen
Worked with Eron today to get our unit set up. Very helpful, good experience.
March 18, 2019
Google Public Storage military50dd
Eron took great care of me. Worked hard to help me get my rental set up in quick time! Great place to store your stuff!
March 17, 2019
Google Public Storage Takina Ampey
Eron was a great help
March 14, 2019
Google Public Storage Ve'lay “Buttafli” Me'nette
Cool location and there's some one there to help
March 10, 2019
Google Public Storage Vernita Gibson
New to public storage Eron help me out find the best locker that I need he was a great help really great with removing the snow for me
March 7, 2019
Google Public Storage Noel Konen
We switched location and Melody was so friendly and nice one of the best customer service experiences i have ever had. Was on point with everything and presented us with things that would protect our stuff like i didnt even know that a felt pad thing could protect my new dressers from scratches when we stacked stuff. This women was great if your gonna see some one here i would recommend her 100%
February 28, 2019
Google Public Storage Joey Terlinde
Eron was a grrat help they need more people like him
February 27, 2019
Google Public Storage LASHEA SHAW
Erin was great all that snow he came out and removed it all made my move in great he is the truth
February 20, 2019
Google Public Storage Deon Whitehead
Mel was great. Would recommend to anyone needing storage.
February 8, 2019
Google Public Storage Chuck Guettler
The staff there are friendly but things go down from there. One of the gates was broken for months, and the interior of my storage space gets filthy, some from dust, some from cottonwood seeds, and what appears to be efflorescence from the concrete walls. Prices go up about every six months.
February 8, 2019
Google Public Storage Aimee Holt
THIS FACILITY IS NEGLIGENT - STAY AWAY!!!! and wish I could rate them with a negative star! I rented a unit in Sept, 2018 and transferred to a smaller unit in Dec, 2018. When I went to move by belongings to the smaller unit, that unit already had someone else's belongings in it, so the PS employee found a different unit that was empty and told me that was my unit. The employee didn't know how to process the transfer in their system and, as a result, I was billed for TWO UNITS at the end of Dec. I called them to have it straightened out, and paid for my unit. I then went to pay in Jan, 2019 and found I had NO UNITS. I went straight to the facility only to find out my belongings were NO WHERE TO BE FOUND!!!! I have been given the run around for a week now as they keep insisting they are still looking for my items and, to top it off, they are now trying to blame me for the mix-up and loss of my items. This is even coming from the District Manager!! It seems I have no recourse at this time other than to hire an attorney and/or take them to small claims court. The only reason this happened to begin with was due to their complete and total incompetency and, in addition, they are most certainly not about 'customer service' in any way, shape or form as they haven't even mentioned any form of compensation due to their blatant negligence. INCOMPREHENSIBLE!!!
February 4, 2019
Google Public Storage Are World
Eron was real cool he help me with movin in he was nice
January 27, 2019
Google Public Storage Ferdosa Ali
Eron was amazing! He was very helpful finding perfect size storage and very accommodating.
January 24, 2019
Google Public Storage Tony Hamilton
Nice guys there. Good customer service
January 24, 2019
Google Public Storage LaVera McBroom
Eron and Richard they were both very helpful and had very good customer service
January 23, 2019
Google Public Storage Scott Birkholz
Eron was very helpful and knowledgeable about any of my questions and very friendly.
January 22, 2019
Google Public Storage Andrew Salmon
January 21, 2019
Google Public Storage Eric Williams
Eron was a good help to me I thought I lost my locker I was mad but he help me out I'm good now thanks eron
January 17, 2019
Google Public Storage Joe
Eron was fun and attentive. Made my first storage unit experience very easy. Highly recommend!
January 17, 2019
Google Public Storage CRYSTAL & BRENT SCHULTZ
January 15, 2019
Google Public Storage Gene Fool
I came to pay my grandparents bill I was going to be late eron stayed and waited for me he was cool I thank you if you ever need a storage rent from that guy he's cool and funny
January 15, 2019
Google Public Storage Ahmed Dahir
Eron was fun and very helpful with getting me set up with the best service for my storage he explained everything nicely!
January 13, 2019
Google Public Storage Katlyn Hauck
The staff who helped us,Eron, was very friendly!
January 9, 2019
Google Public Storage Bj Livinggrace
Eron was Excellent he took good care of me. Excellent customer service skills.
January 2, 2019
Google Public Storage Emily Patzwald
I had a great experience and wonderful customer service from Eron at my West St. Paul Public Storage! Thank you
December 30, 2018
Google Public Storage Glen Johnson
Nice job by Eron who was courteous and helpful, creating a smooth check-in process for us!
December 29, 2018
Google Public Storage gold converse
Eron was great and very knowledgeable and helpful with everything I needed!
December 25, 2018
Google Public Storage Carol O
December 19, 2018
Google Public Storage Kashmier Crumble
I came in today and had to get a storage Deshawn was amazing and went over and beyond very pleased
December 17, 2018
Google Public Storage red_ emeralds
Melody was so super helpful and patient, even when I had to come back the next day for a bigger unit, and she's calm, funny and ever so accomadating. She'll find a unit for the price, deal, size whatever you're looking for. I'll definitely be back if I need a storage space again.
December 4, 2018
Google Public Storage Brian Ovind
November 28, 2018
Google Public Storage jeb ba
Great experience. I was nervous about putting my items in storage and stressed out from moving. The older lady that was there was great. She was super nice, we were there late and she was having computer issues but I didn't mind because of her great attitude. Thank you. People like you make life a just a little easier.
November 25, 2018
Google Public Storage LaTrece Scott
November 15, 2018
Google Public Storage Tabetha Lee
I received great customer service from Kaela. She was very knowlegable as to services that public storage provided. Thanks public storage
November 14, 2018
Google Public Storage Tom Grundhoefer
Melody runs a great show at Public Storage in West St Paul. She was very kind, helpful, and thorough. If I am looking for a storage unit to rent in the future I would definitely use Public Storage again. Will definitely recommend to others.
November 11, 2018
Google Public Storage Maria Garcia
Was an awesome experience. Melody went above and beyond helping me with a space issue and getting another locker.
October 30, 2018
Google Public Storage Jose Nieves
October 20, 2018
Google Public Storage Arlene Hanson
Melody was very helpful and friendly.
October 7, 2018
Google Public Storage Allure Doll
October 5, 2018
Google Public Storage Richard Bold
Melody was awsome and very helpful
September 26, 2018
Google Public Storage Dale Marinenko
I don't know how this place has a 4.3 rating!!! I should have ran away when the first day they told me I could get 2x 10x10' units and then I get there and they didn't have anymore. They are the absolute worst public storage facility I have ever been at!!! I tell them I want to pay the first 3 months off so I don't have to worry about it. They take 3 months worth of cash and then apply some of the money towards a lock and insurance unbeknownst to me. 2 months later I get a notice they are going to auction my stuff off. Even according to their terms that date shouldn't have been until 2.5 months later since they never prorated the first month. I got charged a $20 or something fee for there mistake. I tried calling the local office several times and even called corporate. I was told the regional manager would call me but I never got that call. A week after paying that they still had there lock in my door so I cut it off for them. A few months later i'm a whole couple days late and they set it for auction. I mean really?!?!?! that quick?!?! I pay it off and a few days later after no calls answered or returned again I go at 8am and a locks on. Office didn't open until 1.5 hours and i'm not going to wait. So I cut their lock off again so I can access my stuff. They shouldn't be cutting my locks either time, locking it was a bit extreme, and if they can't answer a phone they could at least remove their locks after everything's paid off. They are fairly cheap but the employees are rude if you can can get ahold of them and they are way way way too auction happy. The Public storage in Richfield is far better or it might be best just to avoid Public Storage altogether. Only way they have a 4.3 rating is if they are paying a marketing company to raise it to that level. I highly advise to avoid this place! If you don't though I recommend investing in a nice cordless dremell if you need access to your stuff. Honestly as I drive through I would estimate about a third of the units here have tags on them and are set for auction. Edit, there is a new district manager. He called to personally let me know that if I had problems to let him know. So after being a little behind and incurring late fees and paying off the storage to the tune of a few hundred dollars, we go to get some things out. Only to have the on-site manager drive up an yell at us we better hurry it was almost 9 and she would have to call the police and turn off our code. so we get out at 9:05-9:10, come back again, and our codes turned off and of course they are on lunch. Add on we have a $140 charge for some garbage that was near our storage so they blamed and charged us! I figured this is a problem and called the district Manager 3x and left messages and of course no call back. The on-site manager knew i called him and said it back to me in a sarcastic voice. Wow, don't bother to call if that's your service. i wish i could negative this place multiple times. STAY AWAY!!! if your a couple days late they will go in your storage and inventory your stuff. Things have been known to wander off as well. horrible place with horrendous management. Public Storage! You make me sick!
September 21, 2018
Google Public Storage CJ
Ok
September 12, 2018
Google Public Storage Henri Gautier
Some of my stuff got stolen from this location. Do not put your stuff in there, unless you do not need them...
September 12, 2018
Google Public Storage Charles W Fletcher
Reasonable rates. Friendly service.
September 6, 2018
Google Public Storage Vincnet Winkler
This public storage is by far the worse one of all. The employees are lazy and not helpful. They don’t answer the phones and lock the office and hide for hours. If you need a storage and it has to be Public Storage...run to another one!!!!
August 29, 2018
Google Public Storage Annette Dahlke
Overall, I had a good experience with Melody at Public Storage. I believe that during the busy times that Melody should have had a 2nd staff person available to meet the needs of customers lining up and waiting for help both days I was there. I was a bit disappointed that I did not receive a paper receipt the first day I signed up for my storage unit account, I was told that everything would go to my email account. This did not happen. The next day when I moved my belongings in, the storage unit that I purchased the day before did not fit even half of my items, but Melody assisted me in securing a larger unit. Again, I did not receive any documentation that day from the transfer and was told that everything would show on my email account. Again, this transfer information never posted on my email account. The first closed account did show on my email. There was a financial error on my on-line billing statement that I needed to go back to Public Storage to obtain credit to my account.
August 23, 2018
Google Public Storage Kevin Finley
Melody was most welcoming and accomodating when I began my rental starting last winter. She explained the fees for the different size units and showed me around the property to make sure I rented the proper unit to meet my needs. I talked to Melody several times during the rental period and met in person with her whenever I would check on my rental unit. She was always available and answered all my questions. I recently vacated my storage unit and there was Melody thanking me for my business and renting with Public Storage. The check out was timely, seemless and without any problems. I rate Melody with 5 stars out of 5 and would hire her for my business if she had an interest. Melody deserves a pay raise for her dedication, outstanding customer service and welcoming atmosphere she has created at the West St. Paul Public Storage business. Thank you for the opportunity to write a review on behalf of Melody. Kevin Finley
August 16, 2018
Google Public Storage Miguel Soto
I would like to thank Melody for being extremely helpful , with the storage process .
August 6, 2018
Google Public Storage andy lasch
Rented a locker for 5 weeks. Locker was clean enough. Was late with a 25 dollar payment due to unclear communications, was charged 25 dollars. Fee was not waived, I would reccomend you take your business somewhere else.
July 13, 2018
Google Public Storage Janetta Hobbs (JayJay)
So greatful for Ms. Melody in West St.Paul. without people like her we all would be Lost. I'm lucky to have her I wish we had a world full of her
July 1, 2018
Google Public Storage Jaleigha Jefferson
Love the staff, so very nice and caring.
June 25, 2018
Google Public Storage Andrea Bailey
Melody was awesome with helping us! She was friendly and made the experience easy. And even came back out to the storage unit when we couldn't figure out the door lock!
June 19, 2018
Google Public Storage Scott Nitti
June 19, 2018
Google Public Storage Stacey Hinz
broken into twice. over charge for sub-par property.
June 11, 2018
Google Public Storage Tory
They keep your stuff safe but if you don't pay your bills don't sell your stuff
May 27, 2018
Google Public Storage Ali Almazyad
May 23, 2018
Google Public Storage Julie Mosca
Melody was especially helpful! She was friendly and attentive and did not dismiss my request. She processed the unit transfer even tho the system was not cooperative! I am staying with public storage and recommend west st paul location in large part because of Melody's helpfulness (much more so than the previous attendant manager) Thank you Melody!
May 16, 2018
Google Public Storage Kathryn Tietze
Melody and Sarah were helpful each step of the way; Melody got us started a couple years ago and helped select storage unit sizes and rates and terms. Sarah has joined this location recently and was equally helpful and friendly every time we saw her. This Public Storage facility is clean, safe, and maintained through all seasons. I easily recommend it for others.
May 1, 2018
Google Public Storage Michelle Ryan
April 27, 2018
Google Public Storage Darryl Bush
Thanks for fast friendly service
April 10, 2018
Google Public Storage Sofia Nosratabadi
Sarah Melody was very helpful in selecting the right sizes of moving boxes for us, she helped us load all of them in our tiny car in freezing weather, and she even offered us free rope and tied the boxes to our car so they would not fall out of our trunk. Sarah also made us feel at ease that we could bring back boxes that we did not use after moving. We were impressed with the level of attention and service at this location.
March 12, 2018
Google Public Storage lonely boy
Friendly service and clean lot
March 4, 2018
Google Public Storage Mo Green
They took my family life belongings
March 3, 2018
Google Public Storage Adam Peterson
Very nice property manager. I got what I paid for it security and peace of mind.
February 23, 2018
Google Public Storage James Bollinger
February 18, 2018
Google Public Storage Andy Bennett
Nice people, Melody is a pleasure to work with
February 17, 2018
Google Public Storage Victor B
Excellent service from Mrs. MELODY!
January 29, 2018
Google Public Storage Deslyn Golden
Melody is such a nice woman. Helped me and my mother out with finding a right storage unit.
January 19, 2018
Google Public Storage Tracy Dubej (T)
Great customer Service! Great Price! Great Hours! A Perfect place for long term or short term storage!
December 19, 2017
Google Public Storage Greg Casserly
December 12, 2017
Google Public Storage Marilyn Morrison
December 11, 2017
Google Public Storage Colleen O'Connor
Not happy! Paid $380.00 due to a month late and they called back a couple days later to "remind me " I needed to also pay for a new lock. So after all that money I was still locked out?! Wth! Originally brought my own lock but was told needed to but theirs in case they needed in. So tell me why did they cut the lock? Dah take your lock off out different one on until Bill played then out the lock back in. How wasteful they actually cut the lock for no reason. Micr in my belongings, constant calls and then the caller realizes they are mistaken. Go else where it you can. They are a mess here
November 16, 2017
Google Public Storage Mz Candi
Customer Service from location is not desirable
November 8, 2017
Google Public Storage Raising triplets
Was charged for an additional month even after canceling. Then threaded with collections when I disputed the charges.
November 5, 2017
Google Public Storage Aaron Schendel
I rented a unit here for a few weeks when I was in between apartments. Very smooth experience getting a space reserved and they explained every part of the contract to me. Getting the service canceled after just one month was very simple as well. Overall great experience.
November 3, 2017
Google Public Storage MsLady V
I needed storage for roughly 40-45-days while I was transitioning and moving. I am so glad I found this facility and more importantly property manager Melody. She took care of my storage needs from start to finish! She was honest about the storage rate, fees, requirements and such. She was also very personable and didn't make me feel like "just another customer" needing storage. I have since moved from St.Paul back to Minneapolis but have vowed to drive by just to pop in and say hello! That's how much of an impact she has made. Thanks again for all the help Melody!
October 27, 2017
Google Public Storage Ole Bath
October 18, 2017
Google Public Storage Joshua Shafer
This location goes above and beyond customer service by treating there customers more like a good friend or a member of there family. ILast Saturday I was attempting to leave the property, when my motorcycle died on me. The staff immeditaly noticed I was having issues and offered to help. Even though they were in the middle of working outside. 1 staff member ran to his car to grab jumper cables, and another actually let me use there car to jump off my bike. Had it not been for them offereing to help out, I would've missed my event. I would challenge anyone to find this kind of customer service at any of the storage companies around the Metro area. They truly have earned a life-time customer and the best marketing a company can buy. A satisfied customer that shares there postive experience with other future customers. Thank you to the amazing staff at Public Storage. You Rock!!!
October 11, 2017
Google Public Storage Jess Godfrey
This is by far one of the worst companies I have ever done business with. The management is shady and unhelpful and will not respond to calls or emails. The rent of the unit raised by at least 20% each year that I rented, and they charged me for another month and a half after I moved out, even though I had given them plenty of notice that I was cancelling my contract. Now I'm stuck with paying the extra month and a half PLUS a late fee because they threatened to send it to collections after I called to inquire about it. I am so frustrated with the awful customer service.
September 15, 2017
Google Public Storage Brandon nieves
September 5, 2017
Google Public Storage Mind Over Mattet Glass
I just love the costumer device excellent o always use them they are the best in town!!!
August 29, 2017
Google Public Storage Jessica White
They don't answer the phone or return your phone calls.
August 27, 2017
Public Storage Marc Graham
is there cameras on my storage locker
August 25, 2017
Google Public Storage KJ Jones
August 24, 2017
Google Public Storage Kevin Lindner
August 18, 2017
Google Public Storage Timothy Magnuson
Great job
August 2, 2017
Google Public Storage Jared “JARED” Sutcliffe
July 6, 2017
Google Public Storage Shannon
The staff are friendly, they have reasonable prices for storage units.
July 5, 2017
Google Public Storage Matthew Capritta
June 28, 2017
Google Public Storage Top Percentage
they never answer their phones.
June 20, 2017
Google Public Storage Ellen Schuldt
I like the location because it's close to where I will be temporarily living. The employees and property manager that I dealt with are very nice. Melody is very helpful and responsive. A few negatives: The personnel didn't tell me up front that there is an additional charge per month for insurance. Also, their cylinder locks cost $20, and you pretty much have to buy one. The entrance gate and entry code post need to get fixed.
June 20, 2017
Google Public Storage Angela Carter
I can't say enough about the A+ service I received from Melody today. Shes always a pleasure and her smile and demeanor always make you feel at home. Thanks to her I will be referring others to this location as well. Thanks!!!
May 27, 2017
Google Public Storage jason thomas
May 23, 2017
Google Public Storage Brittany Thompson
This was my first time renting a storage unit so honestly I had no idea what I was doing. I walked in and met Mel and Kerri. I was greeted with big smiles and they took the time to find me an amazing deal that worked with my budget and time frame. I assumed this would be a difficult process but they made it really easy and actually a pretty enjoyable experience. Keep up the good work girls.
May 15, 2017
Google Public Storage Terrell Perkins
Very professional
May 1, 2017
Google Public Storage Thomas Evans
April 7, 2017
Google Public Storage linda mccarron
Very easy transaction. Helpful in finding right size for my things.
March 19, 2017
Google Public Storage Jada Smith
Its not expensive and has a lot of gates. And security
February 11, 2017
Google Public Storage Alex Killa
Drea was great👍
February 8, 2017
Google Public Storage Dismay-RNG
Stopped into west St Paul just to check it out ended up with a great space. The girl in the front Drea was really helpful, nice experience.
February 7, 2017
Google Public Storage alfreda mcc
January 26, 2017
Google Public Storage Michael Schroeder
Store your stuff or don't seems a bit overpriced to me
January 2, 2017
Google Public Storage Philomena P
Melody was very timely and helpful, the total time including looking at unit took under 20 minutes.
December 29, 2016
Google Public Storage Sarah Love
Melody was totally professional she even brought us directly to the storage unit. I had an awful time with the woodbury store off of 494. The man was very rude and said that my reservation of unit was in correct. He sent me on a wild goose chase. To another location which didnt have my unit either. The gal at this Woodbury location off 94 east was very helpful. She directed me to Melody and said that I would be taken care of there,and that she would be pleasant to work with. This was so so so true. Over 50 extra miles on my uhaul I finally found the right person. Melody was great i give her 10 stars. I also want to say the gal in Woodbury off 94 east. Was the glue that put it all together. The man at 494 storage gets two thumbs down. He may need some customer service training. Thanks Melody your great!!!
December 19, 2016
Google Public Storage Mike Herron
Melody was great. Got us all fixed up, show us the storage area and was so helpful
November 26, 2016
Google Public Storage Christopher Kopp
Nice looking place
November 1, 2016
Google Public Storage Todd Prax
Showed up at 5:57 on 11/01/16 to make a pmt so I didn't have to worry about it all month, door locked and two women sitting in the office looking at me. I said I just wanted to make a payment, they said everything was all shut down. This is crappy way to run a business. I guess I will start emptying my unit. Close at six means close at six, guess they work on bar closing practices.
October 5, 2016
Google Public Storage Katie Gibbons
Melody who works there is great, very friendly. The day I came she was swamped with people and still stayed to help get me in, which I appreciated very much and had a fantastic attitude the entire time.
September 4, 2016
Google Public Storage yaya
September 1, 2016
Google Public Storage Guy Try
Reserved a 5x5 unit at the public storage in west Saint Paul on Marie Ave for 9/1/16 online immediately after I reserved the unit I received a call from the property manager at the location and we set up a time to meet on 9/1/2016 at 300 pm so I could fill out paperwork pay my months rent and move in, I arrived at 245 waited outside the office until 320 because the manager was no where to be found ,finally met with the manager spent about 25 mins sitting in the office while he typed a way and then he told me there was no longer a 5x5 unit available and preceded to try and upsale me on a bigger storage unit I then told him I'm not interested in anything else but a 5x5 unit I reserved and asked him why he mislead me on the phone about the unit being available to move in on the 1st and why they would even let me reserve a unit for a specific date and if there wasn't any units available and then he said you didn't reserve a unit you reserved a time slot to talk to me about possibly renting a unit here in the future and any misunderstanding was my fault alone so I showed him the email I got from public storage yesterday saying I was ready to move in today into a 5x5 unit at this specific site and all I needed to do is bring my id and money and come meet with the property manager so then he just told me this is how we do things around here so if you don't have the money or unwilling to move into a bigger unit you need to leave and stop wasting my time
August 22, 2016
Google Public Storage Jackie Gilliard
Melody was very patient with explaining the process and showing me the space I rented. Tom was friendly and helpful as well. Their location is right down the street from me so it is very convenient. I would recommend it to others as well.
August 12, 2016
Google Public Storage Josh Eberhardt
What I expected of a storage place.
August 7, 2016
Google Public Storage Pamela Grayson
Melody provided great customer service, and this location is convenient, close to Hwy 52 and 494. We had a great experience in our one month of using the storage unit, and we recommend it. I've used other storage units, and we had checked out other options before this one. This exceeded our expectations.
July 20, 2016
Google Public Storage Al Golz
Tom and Melody were very polite and helpful. Storage unit is easy to get in and out.
July 15, 2016
Google Public Storage Claudia Ayala
The customer service is wonderful, I never hesitate to call or walk in with any questions I may have! Location is wonderful, and my storage is the perfect space for my needs! I'm sad to have to give up my storage due to finding a place, but will return if I ever need a storage unit again!! :)
July 8, 2016
Google Public Storage Wesley Gakuo (Wes)
Good place good manager
May 17, 2016
Google Public Storage Jeff J
Tom was awesome. I was impressed with his knowledge, courtesy and professionalism. He made my experience a very pleasant one.
May 17, 2016
Google Public Storage Lisa Damon
We have been using these storage garages for years! The location is very convenient, right off Hwy 52 near 494. Safe and secure site with locked gate access. Tom is very pleasant and helpful!!
May 16, 2016
Google Public Storage Port Starboard
We have been storing things there for about 3 months and their customer service has been amazing! Additionally I found the storage space clean and easy to access. Hands down a wonderful first time storage experience!
April 21, 2016
Google Public Storage Tawnee Kern
the storage units are clean and customer service is great. Tom was very helpful on everything that was needed to know. I would recommend anyone to try this place out.
April 13, 2016
Google Public Storage Dawn Madison
I have been very satisfied with this location. The last location I was at was not very well kept. This location is clean, easy to access and the manager (Tom) is very helpful and kind. I have had no problems at this location and would recommend it to anyone for their storage needs.
April 1, 2016
Google Public Storage Andrew S
March 15, 2016
Google Public Storage MN Fledermaus
Easy to do... The upsells were a little annoying. Check your homeowners insurance before agreeing to their coverage which, they insist upon having. Typical homeowners insurance will cover more than they will....and you're already paying for it. Clean and well kept. Very friendly staff.
March 14, 2016
Google Public Storage Brian Miller
I did not provide an email address on my application (trying to cut down on spam). As it turns out that is the only way they invoice. I went in to move out and learned that they had placed a lien on my contents and it was scheduled for auction. They did not bother to call or send a letter as required by law.
March 5, 2016
Google Public Storage Sonja Mims-Lewis
I love the staff. They are the greatest. Trustworthy.
February 29, 2016
Google Public Storage Destiney Rosado
Great service. The only storage I like using. Spacious, clean, and affordable.
February 21, 2016
Google Public Storage Kristina Spears
I have been using Public Storage on and off for years and I love it. I have worked with Mel at WSP and Eaton and she is amazing! She is incredibly helpful and always makes sure I get the size of unit I need at either location. The grounds are always clean and the units are too...I love the customer service and always recommend these properties!
February 1, 2016
Google Public Storage Maggie Chavez
So far so good i rented a storage unit today and my experience was great....Lady at the front desk was experiencing a personal loss and she was still professional kind and had exceptional customer service!! Would choose them again a hundred times over if i deal with same lady will update with name
January 18, 2016
Google Public Storage Andrea Broyld
We're usually helped by Melody at this location. She's extremely friendly and gives great customer service.
January 11, 2016
Google Public Storage thomas owens
Hands down the best customer service i have had in a very long time. Ms. melody is a burst of sunshine and warmth even on a cold minnesota day like today when its -10 out! She was both very helpful and energetic at showing me my new storage space and signing my lease. I would definitely recommend eveyone speak to ms. melody or even show up in person for the best customer service offered!!
December 21, 2015
Google Public Storage Gette Gurl
I use the West St. Paul Public Storage every year for about 4 months at a time. I store a lot of valuable seasonal items for my business. I find that the service and the storage are fantastic! They have alway been polite and very accommodating to my business and its needs, which is nice because we have used them for 6 years+and our timelines are forever changing. Tom is always prepared for us to stay in a unit for 3 months or 6 months and he is always happy to see us. Thanks again Tom for all your hard work and for putting up with me 😄
December 21, 2015
Google Public Storage Briana Clifford
Hands down... Melody is the best person to see at Public Storage!
November 16, 2015
Google Public Storage Ron Bailey
Melody was a big help
November 12, 2015
Google Public Storage L. Lee
My experience is awesome every time i'm on campus. The staff is always helpful and enjoyable to be around!! LaQuola and Aaron do a splendid job running the place as far as I can see!! Never any issues. Best, Lance Lee.
October 25, 2015
Google Public Storage Joel Bennett
Melody was a joy to work with. She's very professional and personable to deal wìth. The storage units are clean and in great condition.
September 30, 2015
Google Public Storage Laura Jenkins
I had a great experience with this location. I was able to keep a summer vehicle close to home so I could use it with just a short drive to pick it up! It was very easy to come and go as I pleased and my unit was perfectly clean. I felt very confident my vehicle was safe and was kept clean. I will be back in the spring!
September 21, 2015
Google Public Storage Bobby Mandell
Tom and Melody are both fantastic. They understand customer service and it is such a welcome change to the general hassle of moving or storing things. Tom and Melody make this a fantastic option for storage and rental.
September 9, 2015
Google Public Storage Mike D
Tom and Melody were great. I only needed a storage locker for a week or so while in between homes, but everything went very smoothly and they were very friendly during the entire process. There were some gate issues, but they explained how to work around the problem.
July 27, 2015
Google Public Storage Erick Giron
Thank you Melody for helping me save soo much, as well as explaining everything with great detail!! You were Great and Friendly and I am happy to be able to have had the chance to work with you. Not only did I find the best storage for my needs at an affordable price, but I met a new friend. Thanks again Melody, and if you get the chance to read this... have a GREAT remainder of your week!!!
July 24, 2015
Google Public Storage Chris Bangs
Awesome place!
July 17, 2015
Google Public Storage Michelle Vander Heyden
I would NOT recommend this place to anyone. I agree, they have a critter problem. But what gets me is they change the rates on a unit arbitrarily and you have no recourse. We paid the rent on the 7th of the month, were out on the 8th, paid for the full month and of course there is no refund for over half of the month. They can now get double rent for the unit. Unethical.....
June 25, 2015
Google Public Storage Nathan Christopher
The cost is affordable. The staff are friendly, patient, and helpful. The storage units are in suitable condition. Glad I could find good storage while between places.
June 15, 2015
Google Public Storage Doug Efresh
Originally, we liked the place. The rent seemed reasonable (about $55/month), and the people friendly. However in the last three years, our rent has almost doubled, so we decided to go check out what was all in storage to determine whether we should still pay the rent, or head another direction. We got there this past weekend to find that it was infested with mice. Mice droppings everywhere and damage to the product within. Contacted the office and of course "nothing they can do" and "it's been a really bad year for rodents" ..... We did purchase the insurance which I think might cover up to $250 of the damages, but at the end of the day we feel like public storage fell far short on their end.
June 8, 2015
Google Public Storage Rose Freyholtz
Quick and very helpful
May 25, 2015
Google Public Storage Tom Michaelson
Melody is great and very friendly
May 25, 2015
Google Public Storage Jeremy Hunt
Really appreciate the great service! Thanks Melody!
April 22, 2015
Google Public Storage Chelsie Knight
I had a great experience at public storage. Tom was very knowledgeable and friendly i am glad i picked this storage facility.
April 20, 2015
Google Public Storage Yvonne Vonderheide
My experience has been with Melody Rose, a very professional and respectable woman that immediately answered all my questions and made me feel at ease from our first contact with each other. She's the best!
March 27, 2015
Google Public Storage jarrad Lathrop
clean facility and very friendly staff. will certainly buy from them again.
March 26, 2015
Google Public Storage Ryan Breneman
I rented at several properties and always had good customer service. Tom, Kim, and Dayle provided great customer service. I would rent at any of the locations!!!!!
March 23, 2015
Google Public Storage angelica alvarado
Melody was so much help... She helped my find just the right storage room...
February 21, 2015
Google Public Storage Emilio Lopez
Stopped by ps was greeted by melody, never used storage before, will be this spring, and will be coming back here to rent, melody was wonderful, very helpful and professional, nice facility, and will be back, see you in the spring melody
February 16, 2015
Google Public Storage Bill Manke
Cant say enough good things about Melody. She is a "people person" who takes care of issues when they come up. She has assisted me twice on a couple of matters(along with Tom) and has been extremely helpful and professional. Its a pleasure to know them and do business with them.'
February 13, 2015
Google Public Storage Benjamin Theisen Escobar
Tom and Melody were very helpful! I showed up a bit late for my appointment and he still was very thorough with me and set me up with everything I needed. The following day Melody assisted me as I realized I needed a smaller unit and she made that process very very easy as well. They are both clearly committed to give the utmost customer service!
February 6, 2015
Google Public Storage Max Salmen
It's damn near impossible not to Love Tom & Melody. They are the embodiment of customer service and professionalism. Moving is stressful, and I was at my wits end on the day I rented my unit. Tom not only helped me unload some stuff, he carried on a friendly conversation that made me feel much less stressed out, and less self-conscious about my lack of moving day organization. I received a notice in the mail last week (Feb 2) that my rent was being increased by $11 on March 1, about 90 minutes later I got an email confirming receipt of my auto-payment for Feb at the increased rate. Thinking that Public Storage was trying to slip one by me on the auto-pay system I immediately called and left a steaming mad voicemail. Within 12 hours Tom and gotten back to me, and clarified that I had only been billed the original rent. I inquired with my credit card company, and indeed he was correct. In the meantime, I looked at what I had in storage and realized I didn't need the unit anymore, as I have since cleared some space in my garage. I went to the facility one evening and loaded all my stuff up and emptied my unit, leaving it swept out with no padlock on the door. 2 days went by before I had a chance to call the 1-800 number and cancel my storage unit. When I called in the CSR told me that the system showed my unit had been vacated yesterday and that I would not receive any further charges from Public Storage. Tom or Melody must have seen my gate entry code on the log, gone to check my unit and then taken the initiative to close out the account for me immediately. Wow! Not only did I have a great experience, I learned a little something about Class, which Tom and Melody have in droves. Go Here! They will take great care of you. Melody and Tom, Thank you.
January 30, 2015
Google Public Storage Tim Boyce
Went to an Auction Everything was Great. The auctioneer Wow did he make it Fun. Professionalism should be their Motto. See Ya Next Month
January 28, 2015
Google Public Storage rose shaviss
Tom was very pleasant, and very helpfull.He was welcoming and I was happy to do buisness with him.
December 12, 2014
Google Public Storage Drew Reuss
This is a very nice facility and although I have only been renting a space there for under a month I thought I would write a review based on my experience so far... Pros- The facility is very clean, The staff member I met with (Tom) is very knowledgeable, helpful, and polite, it was very easy to find the right space to rent and it seems like a reasonable price as well. I would highly recommend this storage facility, it is very clean, professional, and easy to rent from with good prices. Overall it was a pleasant experience. Cons- I showed up at a busier time, and seeing as there is only one person working there and no separate waiting space for customers, I was asked to wait in my car as another customer was being helped. I waited for 20-30 minutes with my car running for heat (it was winter) during this time there was at least one other car that drove up, saw the office was temporarily closed and left before the worker returned.. Once Tom was freed up, he was very helpful and it was a quick renting process, but that was an inconvenience. There are also mandatory monthly insurance costs that are sprung on you as you are finalizing signing your rental agreements...so expect to pay an extra $10 or more than the listed price. There were also special deals only available online, so even though I was at the facility I had to rent online with my phone, in the public storage office.. just to secure the best deal available... kind of silly. In addition to this, at the time of my rental the entrance gate was out of commission due to a drunk driver having collided with it... this will be replaced at some point and a temporary fence is up in the meantime. I give it a 4/5 because of these things, which might seem nitpicky.. but it is my experience.
November 20, 2014
Google Public Storage Katelynn Alvarado
Tom is amazing and he has went above and beyond in his job.
October 4, 2014
Google Public Storage Will Ellison
Great experience. We rented a storage unit for all of our stuff while we were in the process of moving. The price is right and it's in a good part of town. Would use their service again. 5 star place.
September 29, 2014
Google Public Storage Ella Chambers
Molondy was so much help I just love her
September 5, 2014
Google Public Storage Amanda Gephart
Started off being a decent place to rent from. The people were friendly, payments were hassle free, security gate with individual passwords were nice, and the unit was not too shabby. Had our unit completely filled with furniture and boxes from the house we moved out of while we saved up to buy a house and lived in a place we had one bedroom to put belongings in. When it came time to move after a year and a half of renting, we discovered that our unit had been broken in to. We weren't sure how, but our neatly stacked boxes had been torn open and dumped, drawers were tossed, our rod iron table had been cut in two, the side of my dresser had been ripped off and tossed to the other side of the unit, and many many items were missing. When the police got there, he said his best guess of how they got in was that the lock had been picked, so he just took inventory and went to see about video surveilance. The gentleman working at the office was extremely kind and helped as best he could, but this is where things started to get rough. Found out that they only keep one week's worth of video on file, and having had the unit for over a year, we had no access to any kind of footage. He gave me the contact information for the insurance that they FORCE you to pay for (whether or not you have homeowner's insurance) and wished me the best of luck and apologized for our situation. Not his fault, don't blame him, again, he was extremely kind. After the police officer left, we started taking inventory and examining what the heck had happened. Turns out, a piece of the wall of our unit had been removed where the thieves had been able to come and go as they pleased, and then just screwed the piece of metal back in. Horrible security issue right there. Then, after jumping through hoop after hoop with the insurance company, my claim was DENIED due to it stating in the policy that since the lock on the door was in tact and had no signs of being tampered with, they were not liable to pay me anything. Even had someone cut off my lock, stolen my belongings and put another lock on and it was in tact, they would not cover it. Mind you, I sent pictures of everything including the wall piece with the screws from the other side of the unit sticking through into mine. So with shady forced insurance and clearly nonsecure units, I would highly recommend avoiding renting from this storage faciility.
August 3, 2014
Google Public Storage Lisa Lewis
I've never had a problem or complaint about this facility or their staff in the whole 10 months I've been storing my belongings here.
July 22, 2014
Google Public Storage Jamie Pettit
May 30, 2014
Google Public Storage Theresa Hagen
Very friendly easy to work with Tom and melody
May 30, 2014
Google Public Storage Lakeeshia Jones
VERY NICE LADY MELODY VERY HELPFUL !!!!! LOVE THAT COMMUNICATE SKILLS SHE HAS
May 28, 2014
Google Public Storage Rhys Moreno
Great experience
May 26, 2014
Google Public Storage Kelly Diedrich
I stop by yesterday and no storage was available but melody rose was very helpful and was wonderful
May 25, 2014
Google Public Storage Kimberly
Melody and Tom are the bomb. I have actually made friends with them. What wonderful people. And a clean place to. Great expieriance
May 20, 2014
Google Public Storage Ramole Inc.
Customer service is great, specially Laquoia is the Best !!!
May 18, 2014
Google Public Storage Annie A
Very helpful and welcoming staff they have. Great customer service. You need to find a place to store your things go to this place. ;)))) Awesome Lady name Melody helped me alot.
May 13, 2014
Google Public Storage Bill T
Rented from Public Storage on Marie Ave in W. St. Paul after checking a few other storage places out. Melody was great and happy to show me out to the units I have rented to make sure they are clean and suit my needs. Great place to rent and the security with an onsite manager gives me a piece of mind I couldn't get with the other storage places I looked at.Online viewing of billing and ease of use was icing on the cake!
May 5, 2014
Google Public Storage Pennie Kubiszewski
This is my second time using this location. The staff here are very friendly especially Melody and Tom, and will help you in anyway they can. I have tried to use other locations but had issues. I would and do recommend these guys for your storage needs. Pennie
May 1, 2014
Google Public Storage Maria Rice
Tom and Melody were really helpful and accommodating. Made my moving needs a non issue
May 1, 2014
Google Public Storage Jim Hoffmeyer
Been w/ PS for 2 yrs (half price promo= 10x15 @$112- even after 2 increases). Richfield site suggested Golden Valley (lower cost), now in IGH (pay @PS W St Paul on Marie Ave.), but still use site in GV...ALL sites very friendly. Especially helpful as I prefer to pay in person. Tom and Melody (W St Paul) are always nice to do business with- especially when in need of help/info= we had a bad storm (over 12" snow, -30F) city shut down, but they still left a message on their front door to call 1-800 for payments- personally informing us that fee would be waived, and it was. Was suggested to call PS from friend who rented from Richfield site...He and I have both consistently suggested using PS to anyone in need of their services. Today was pleased to do so for another couple...
April 16, 2014
Google Public Storage That's Not My Name
Tom was very helpful and thorough. I would definately recommend this location. Thanks Tom! ;)
April 13, 2014
Google Public Storage Gracie Ledo
Great managers. Very friendly
March 11, 2014
Google Public Storage Monte Peterson
I emailed the size i needed and heard back promptly. With no money down and myself adjusting the day i could come in and sign papers ahead three times, the unit was held and i was treated very well. Melody was very informative and came off as a person i could trust to have my best interest at heart. That is awesome in this time we live in. thank you Melody and to the rest that made this the easiest part of a hectic time in my life. Thanks to Tom as well
March 7, 2014
Google Public Storage Shawn Knapp
Tom and Melody are top notch with their customer service! Both are very curtious, helpful, very professional and friendly to deal with! I've had storage at this location for 2 year's + and I have never once been unhappy with the service provided to me!
January 26, 2014
Google Public Storage Amy Enriquez
Tom and Melody were ALWAYS helpful and always cheerful. Their customer service skills are excellent!! Melody, thanks for being so caring I felt as if we created a family type bond, your awesome and I will keep in touch. You too Tom, it was always nice chatting with you. Thank you for a pleasant experience with Public Storage!
December 24, 2013
Public Storage Robert A Walker
December 8, 2013
Google Public Storage brian4d7474
Older Gentleman that helped me was very knowledgeable and helpful, great rates.
August 14, 2013
Google Public Storage Sibre Collard
Decent price, appears to be clean and - importantly - well-drained. But more than that, I received excellent customer service here - I arrived late due to traffic, and the manager, Tom, stayed past his closing time to make sure I saw the place and was satisfied before signing papers. I greatly appreciated that.