Public Storage Self-Storage Units at 240 Arlington Ave E, Saint Paul, MN

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The staff are very kind and relatable. The only problem is that the place has vermin. Other than that it's a truly nice storage facility. I recommend totes so everything is air-sealed to ward off the pests.

Loading doors didn't work for storage had to walk way to other end to get out...my first time having storage it was way out the way and I passed up many..but I won't do it again...it's like a mice trap...... Received fantastic service getting the issue solved. The manager gave me a call back and she is amazing.... I think it may be that the storage is so big.......lol thanks manager for understanding.

Very nice and friendly

Sandy Wood, has awesome customer service skills, she very great at what she does, she explains everything in detail. Overall a great experience. Thank you keep up the great work!

Sandy woods was awesome and very helpful,and definitely made me feel welcome and pick out the right storage unit for me..thanks for the good work.

Sandy was very helpful and kind. Helped me with every step and showed me where the. Best spot to get into my unit was

Hi, my experience with Sandy was awesome, she really made my day, with laughter and genuineness. Thank you Sandy!

Facilities are very clean, and in good order! Sandy is super nice!

Very good staff. Sandy went above and beyond to make sure our families move was successful! Excellent service!

Sandy couldn’t have been more accommodating. She was more than understanding of our situation. We arrived with a 26’ foot U-Haul completely packed full of our belongings. However, we did not know. That they close at 6 o’clock or and we got there at about 5:15 PM. Sandy not only gathered carts for us and was very helpful and showing us the best route to get to our storage locker and where to park but she also stayed after for about three hours on her time to let us move everything in. I can’t save her enough. What an unbelievably nice gesture for someone that didn’t have to do that at all. I will definitely be recommending this public storage facility to everyone I know. Thanks again Sandy I really appreciate it.

One of the best storage units I have ever had . Sandy is so nice and friendly . She will help you anyway possible.

Building is kept really clean inside, outside is decent

AT first things where great I moved for a 5x10 to a 10x10 indoors for $10 more now I am paying $140 for that unit and when i asked why the price on your webpage shows $68, i was told in i the contract that we have the right to up the rent at any time, i asked again about the price and wast told then move to that unit and in 3 mounts we will just up the price again. It's like they don't what costumes to stay with them and would rather have empty units. Giving 1 Star because 0 is not an option

Sandy is literally the nicest and helpful person I've ever met at any public storage facilities (and I am at a lot of them picking up items from auctions). A+++

This is by far the BEST experience I’ve had with a storage facility manager. Sandy is SO patient, kind, and understanding. She has Gina above and beyond for my sister and I. I would recommend this facility over ANY I’ve used in the metro.

I wish I could give this location and it's manager, Sandy, ten stars! Sandy is beyond helpful and goes above and beyond to make sure you have ann excellent experience. While I was going through a very rough time, Sandy helped me through the stress. I'd recommend this location of Public Storage to anyone looking to rent a space. Thanks Sandy!!!

Sandy is the best!

OMG! We had the absolute best experience with Sandy! Super helpful, kind and all around great person and experience. I even found myself lost for a minute (LOL!), I called Sandy and she was to the rescue! :-)

Omg !! Where do I start ‼️ this is my first time ever using storage and it was the best experience ever. Sandy was great. So polite and very helpful, she was very thorough in explaining the contracts and what to expect using public storage. The unit was clean. The unit building was well lit. If I ever need storage again. I will definitely use this location. Sandy is the best 👌

I have been renting storage from public storage for more than two years and the over the top, best, most efficient service I have received was from Sandy. Because of her I stay with public storage. Best service ever! Thanks Sandy!

Sandy was great, any issues or concerns I had she was quick to assist. I couldn’t ask for more better property manager.

BEST PROPERTY MANAGER goes to SANDY. I usually don’t like public storages but working with Sandy was different, she ensured me safety and security. Everyone should put their belongings here!!

Sandy was very helpful.

This place is nice and neat, and so was the attendant, Sandy. I feel like my rock collection (and other stuff) is very safe here :) Thanks!

Is always clean

Great place to store. Building is clean and employees are great. Sandy is extremely helpful when asked any questions and responses efficiently!

The Manager Sandy is Very professional. She goes the extra mile for customers. She works very hard at keeping the site clean, neat and tidy. It's unfortunate that some customers lack "class" and don't clean up after themselves (trash, garbage and their mess tracked through out the building )

Sandy was beyond helpful and kind, she made the process so easy and quick really enjoyed working with her.

After checking several public Storage I finally found one My 1st biggest help was the woman that was helping me in customer service she kept me informed she kept reaching out to me And she pointed me finally in the right direction And when I finally got there The lovely lady met me with a smile And boy was I relieved The best customer service I have ever had I forgot the young lady name but thank you thank you

This place is the cleanest storage place I have ever been to...like white glove check clean!!! Sandy is phenomenal!!! ❤️ Her. I had a feeling I ordered the wrong size unit and i was gonna need a bigger one.. I called them to see what the best way to upgrade my unit and I got voicemail but didn't leave a message. I get a call back and Sandy was so helpful as to what they had available and what I needed to do from there. I said I was on my way to come see the units she was offering. She had units opened and spot swept before I got there (I lived 5mins) from the storage place). She was so sweet and super accommodating and made sure I knew how to get into the service area and where bathrooms were and found me a unit closest to the service door which was even better since j have a bad back and long distance walking can be difficult at times. the paperwork for upgrade was quick and easy I was in and out in 10 mins.

Convenient location, friendly staff! Clean , and weather proofed! Love the mobile app!

I am really appreciative of how nice this Young woman was. She was very helpful and patient with me, including through any inconvenience I caused while moving in lol. She nicely explained everything to me detailed and made me feel very comfortable with the choice I made of renting with them.

Can we still access the gates with our code even though it's closed. Bc tried a few times and wasn't able to get through

Check in was quick and easy. Sandy was amazing! Walked me to my unit so I knew exactly where it was when I moved my stuff in. She was friendly and to be there on her birthday definitely shows her dedication! You deserve a bigger trophy for sure. I give a 10/10 sandy deserves it

Sandy does an excellent job of running this public storage, she is organized, professional and very helpful. One of the best property managers I've ever dealt any any storage facility. She doesn't just sit in the office she also is checking the facility, cleaning and helping people. Public Storage is lucky to have her as one their employees. No doubt one of their best. She deserves a super big raise and really nice bonus. Alex is also very helpful. Only dealt with him for a payment but it was busy, he helped every in a timely manner, was professional and nobody was upset. Another one of public storages great employees. He should get a raise and bonus too. 7/26/2022 - wanted to say I had another great experience at Public Storage. Trista on 7/25/2022 was very helpful and despite having an extremely busy office when I arrived not long before closing, she was polite and helpful and had her hands full. Very knowledgeable about her job and friendly. On 7/26/2022 I had Sandy help me. She remembered me and again had her hands full with lots going on. She keeps the place clean, despite how large this place is, while still being available to customers, who I personally witnessed both days that were rude and left messes that had to be cleaned up. This was both days I was there. These ladies kept their cool, despite being talked to in a rude manner they did not deserve. Public Storage is lucky to have them as employees. They deserve a raise and/or bonus for working so hard and knowing how to do there job in a profession and personable way. It doesn't look easy. Its a great place to store your stuff. Thank you both.

WOW sandy at the front went beyond her job with customer service!! She was so helpful. I would recommend this facility to anyone in the area just because of her service

Miss Sandy" is a good person and a very hard worker she is a keeper 👍

Been with pS for some time now and have nothing bad to say about them clean place for your things

Sandy has been amazing since we moved in a year ago anytime I need help she provides the best customer service even thru he pandemic she still managed to keep it together she a great Asset to public storage and if I ever need a storage it would be her location thanks a bunch sandy for the good experience!!!!

I'm moving out because of the service and I never going to rent from public storage unit again.

Awful staff

Sandy is a very great and friendly worker here, love all she does and she’s very social/active and does a bunch of work. Great place to hold your stuff and will definitely come here again if I am moving.😁

Process was quick and simple. Lady in the front showed my where my storage was. Nice lady indeed. I both like and dislike the storage being inside the building. Pro: Safer and will keep my stuff in good condition. Con: You'll have to put your stuff on dollies or something to push it to your storage. Also, only one car can back up to the door. If there are others there that day, the entrance can be very crowded. Regardless, this place still deserve 5 stars.

Sandy did a great job getting us into the right storage unit with the best price!

Wonderful place great person Sandy who helped with what ever we needed

What are the hours of access?

Tom was very helpful and did a great job.

Sandy was fast and awesome with getting the initial paperwork done and getting me to my unit. Other staff got ahold of me promptly when my unit was broken into and they helped me understand the insurance stuff better

Sandy was very helpful, was able to answer all my questions. Excellent service!!

Amazing fast experience and all the employees are really nice

Great customer service, and I felt like my property was safe and secure

I have nothing but positive things to say, and have never had any problems. I would not consider any other storage place in St Paul.

I didn’t think it was possible to be enthusiastic about public storage, but damn… this place isn’t just for grandmas stuffy old pinwheel crystal that nobody wants. I’d actually feel ok leaving the good stuff here, like the zombie gnome collection, my world renowned salt n pepper shakers, and my 12x10 portrait of Elvis in velvet. That gal, Sandi, was so nice. I trust her with my Elvis.

Sandy is a very respectful and professional worker.. very honest and kind.. need storage CALL HER NOW!!!

Renting online was really easy and Sandy was great at following up. She was always prompt at returning my calls and very professional, but down to earth. Great location as it’s easily accessible! Can’t say enough good things about this place.

Great experience. Management is very responsive and helpful!

Our first locker auction went smooth and was totally an awesome experience! Thank you Sandy!!!

The owners and operators are the nicest - so patient and flexible. Temp controlled = outstanding.

I took someone there

Tom is the best very helpful and nice

Sandy was so very helpful. She helped me Close Out my account on the last day of the month. I was pleased with her patience. She said it was her Birthday yesterday 7-30 and she was bright eyed and Happy about being at work the next day. You Rock!!!

Easy to use storage place. Sandy is very helpful and easy to get ahold of.

Tom did a wonderful job. Very friendly and helpful! Thank you!

I needed a large 10 x 30 space to store and sort out my belongings that I have. I rented from Sandy the manager at this facility. She was very helpful and I was able to go through my things in 60 days and then move out. Very professional staff and an AIR CONDITIONED place! Thank you Public Storage.

Its a good place but the bathrooms are locked every time i go there and there are no water faucets. BUT! its really cool in there and i love it

So after moving in my unit...tragictly misplaccing my lock..sandy was more then happy to provide me with a new one.. lets be honest i couldnt afford it at that exact time..she also provided me with another copie with my code..public storage Arlington ave st Paul i sure will give them 5 stars ..thank you sandy..i hope i got you bame right..

Great place to store your things and it’s very clean

I have nothing but great things to say about my over all experience with this store. Sandy who is the manager of the property is amazing, she is so involved in making your experience be the best that it can be, she makes you feel so welcomed and genuinely cares about each and every person here. I am happy to be here at this facility and will continue doing business.

Sandy was amazing, very professional with a dash of comical, this was the very first time renting a storage unit and I’m so glad Sandy made my first experience welcoming and easy. Great prices as well, bringing your own lock does help, since I started renting in the middle of the month next months rent will be cheaper, didn’t expect that but that was amazing to find out, also the do offer automatic payments which is great. Personally wanted a smaller unit and I’m very pleased with it, actually more than I needed but it’s the smallest the have, no complaints.

Excellent customer service, very clean facility!

Terrible experience

Don't go here. Terrible service, they don't return calls ever. They rented a unit next to ours and that unit broke into ours and stole items. The office took our key to fix the unit, couldn't contact them to get it back. Apparently there is another issue with our unit but they called 5 min from close and didn't mention what it was. Their service is borderline negligent. Don't use them.

The lady that was working today. I think her name is Sandy. She is the absolute best person I have ever dealt with in the storage room business!!! She really knows her stuff. She was very helpful in every way. Their prices are the best. And what really surprised me was how clean the Whole entire building is. Whoever owns that company picked the right person to run it. I only see your company raking in the bucks as long as Sandy is running it. I will be back again when I need to. Thanks Sandy for being you!!!

Tom did a fantastic job very friendly

Best price you can find around plus the location is great. They’re manager is always friendly, and helpful. Clean indoors, you can’t really ask for more

Public storage is an awesome place to go! They always call & make sure everything’s good & let you know if you’re ever late so you don’t get charged extra! & the employee sandy is awesome! & if she notices anything with your unit she gives you a call & let’s you know! Good place to go for storage!!

I have rented storage units before, and this one is awesome. It's enclosed, so I don't have to worry about natural disasters, and my stuff getting ruined due to flooding. I had wonderful service from Sandy. She was friendly, welcoming and what customer service is all about. I am so happy this location was opened up. I believe I can trust this location with my possessions. They have carts to transport your belongings to your unit, which is very helpful if because I didn't have a dollie. I was informed on everything, and they even have a public bathroom! That's a plus because if I have to go they have me covered! Pleasant experience! I will always use them again. Public storage indoors is where it's at!

WORST EXPERIENCE EVER!!! This place is sketchy 👎🏼 Property Mgr Sandy (Arlington Ave E location) assigned me a Storage Unit in a section that has NO CAMERA SECURITY. Sandy informed me of this AFTER my Storage Unit was burglarized Less than 1month into Rental. 🤬 Sandy recommended Lock and I bought from Public Storage (Huge mark UP$) Lock was CUT OFF! Personal items stolen! Broken and thrown into open hallway. Rent somewhere else!!!

Awesome service thanks sandy

This is a great store i was helped by demita and Tom was also a great help ....Sandy i pray for a speedy recovery for you .....

A truly service oriented facility! I've chatted with the manager, Sandy, several times about my special circumstances, and she's always cheerfully taken the time to listen, answer my questions, and to accommodate my needs. The building itself is clean and well maintained. I'm happy to have found this facility!

SANDY the manager is an amazing woman she breaks down everything so you are aware exactly how pricing goes a very great experience all around at this location! She deserves 2 raises and a bonus because you just do not get good people in the service industries now days to to have an amazing great experience like I have had with her is remarkable!

Thanks for quick and easy check in

Sandy was very helpful and had excellent customer service when it was needed thank you! - satisfied customer

Five stars all day long!!

This storage facility is brand new, very clean and the manager, Sandy, is fabulous. She is knowledgeable and very personable. She is always very helpful, if you have any questions or concerns. She takes great care of the property, as well as the customers and is always very pleasant with everyone she comes in contact with. If you ever have a need for storage, I highly recommend this facility. It is always very clean and it is climate controlled too. Great customer service goes a long way these days, and Sandy does a great job making sure every customer is satisfied. Way to go, Sandy!!

Sandy has been SO helpful with our nonprofit outreach storage. If I have a question or concern, I peek in the office to see if she's here...super happy here!

Sandy the property Manager was very helpful , and knowledgeable about the space I rented. The facility is always kept very clean as well , which is very much appreciated.

Just spent an hour with Sandy the manager at Public Storage on 240 Arlington Ave E, St. Paul, MN. She gave me a short tour of this new facility and was very knowledgeable in answering all my questions. Sandy’s pleasant personality helped cinch my decision to choose this Public Storage location.

Wow this place was awesomely clean and the lady at the front desk was very nice and stern very polite and i loved that about her my visit was worth it and i will tell people about it ...thank you public storage

This is an absolutely beautiful storage space. The building is so nice and clean and same with the exterior as well as the parking lot! We use this storage unit for my nonprofit and we have a wonderful relationship with the manager, Sandy. She is very informative and helped us greatly when choosing a unit. The prices are very competitive and we were able to rent a unit with a small door and light fixture for the same price as a smaller unit that we originally got priced out for. All over, this is a great space and you won't be disappointed if you rent here.

We rented a 10×12 with online price $93 ($30 cheaper). The lock we bought from the place for our unit feels strong and sturdy. It locks with a key and you get both keys. Costs $19.99 per lock or bring your own. Our unit was a tad bigger than a 10x12 so we were a bit lucky! Sandy, the manager, was very helpful, friendly, and she made the renting process really easy. Just fill all your information online and it'll be faster once you show up for appointment. The entire storage area is very clean. It's about 4 months old so it's brand spanking new. Still plenty of units to rent out. There's a code to get in through the doors and lots of security cameras with full view of who's coming and going. There is always someone working at the place so you wont have to worry if something happens to your stuff. There is a loading dock at one entrance or you can use the easy access entrance. They have carts for loading your stuff. They offer $15 insurance, which is affordable. Can set up autopay during appointment. They charge 1st of every month. I highly reccomend bc once word really gets out there wont be any units left to store your stuff but was told they were also expanding so more to come with that!

With all these Great Reviews, I decided to go for it!!! I'm so glad that I did.... Everyone is so right about this place!!!! It's very clean and well lit.. Oh!! The Customer Service is Awesome!!! I had Sandy too!!! She goes above and beyond couldn't have felt more at home with her friendliness her great sense of humor!!! I would highly recommend this place.. The security is also great, with cameras facing every direction. It makes you feel safe and also comfortable with leaving your belongings here inside these climate controlled unit's!!!! I wouldn't go anywhere but here, also great online deals!! Go for it!! you will not be disappointed here!!!

The facility is new and is well maintained and clean! The manager Sandy was friendly and helpful. She walked me through step by step instructions, making sure that I was comfortable with the process and answered every question I had. Highly recommend!! Thank you so much for a first time experience and making it a great one! Really appreciate it!

I was looking for a storage unit and I decided that I'm completely going to go with this location in particular, it is a clean location since it's brand new, it also seems safe, and as of right now they really have great deals online. I think mostly the reason I decided this location was best was due in large part to the woman who assisted us whose name is Sandy. Sandy was very patient with are chaotic nature, went ahead and showed me every size available just because I've always been curious and she also seemed very knowledgeable in respect to her job. One thing I find missing it a lot of businesses good customer service, which has gone completely out door in far too many cases, however, Sandy's customer service skills are excellent and having been a manager and training people in customer service skills, there are certain points of it that cannot be taught and she has it naturally.

The other day I helped a friend set up her account and move in to this BEAUTIFUL new Public Storage location. It's perfect! But the best part of using it is the staff. Working through a reservation online and by phone was very easy with Sandy. When we got there on our first moving day, Tom was exceptionally friendly and patient in getting the account set up and us oriented to how to use the facility. Second day of moving, Tom was there again and just as helpful. I cannot recommend Publis Storage and this facility location highly enough. You won't regret using it!

Has public storage at 240 Arlington Ave St Paul MN 55117 have any reports of break ins and units robbed sense it's been open

Sandy was very informative. I told her what I needed and she helped me in what size storage I needed. She really knows her stuff... She's very nice..

Sandy Was very thorough and her communications skills is amazing thank you miss lady!

The workers were all very helpful and very friendly. The Storage are very neat and clean. I'd recommend this storage place if needed.

The facility is brand new, clean and secure. Friendly staff. Only downside is having to provide your own lock but I imagine that is common with other storage units.

Very nice and super clean. Customer service is great. I recommend for this place.

Best customer service ever! Sandy was very thorough, prompt, and super friendly! She made my move in easy. The facility was extremely clean and well lit. I definitely recommend this location for storage options!

Worked with Sandy today and He was amazing! Got me all set up with my climate controlled unit in a beautiful brand new facility. She was so helpful and friendly! Thank you Sandy!!!!!!

These guys are sooo friendly! Answered all my questions, helped me every way I needed. Even left a message for me when I hadn't locked my unit correctly. And this location is the best ever! Right in the middle of town and super convenient to get to. I will highly recommend this place to everyone looking for a storage place! Did I mention that it's air conditioned?!!!